Database Users

Anyone Pre-Order from Rogers?

Just a question for all of those people who pre-ordered online at Rogers.com. When you finish pre-ordering, you should have gotten a confirmation email. Did you get any other emails like a shipping with a tracking number?
I got the confirmation email and that's it. I was just wondering if others is the same as me.
Thanks

Yeah I preordered on april 6. Got a confirmation number in an email right away. I called today and so far no tracking numbers are available. I am waiting till dinner time and Im going to try again. I just want this phone so bad

How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.

forzanerazzurri said:
How did you order it? Every time I try to port my number from Fido it gives me an error. Rogers gives me some BS on the phone and I give up. I think they are goign to show up in the stores on Friday but noone knows. Total bloody incompetence with Rogers once again.
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Im adding a line instead of porting over (and keeping the second line to shorten the time between upgrades) but a rep told me you could preorder now and finish up the port after you get the phone. BUT beware Rogers reps are full of bs and you will get different answers everytime you call.

Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.

Tri3Dent said:
Yea, the rep told me to pre-order with a new number and when I get the phone, phone them and do the port over then.
It just bothers me that there is a possibility of getting the phone AFTER it launches (April 15, 2010). If so, then what's the point of me pre-ordering other than getting the bt headset for free.
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What?? If I get it after the 15th I am going to s**t bricks. And people are dissappointed with SE's delays. Its seems like a match made in heaven SE and Rogers lol.
PS: did you see the fine print? Your going to have to wait an additional 2-4 weeks for delivery of the headset.

Sou you get the bluetooth only if you preorder?
And only before April 15?

Yea well HOPEFULLY we all get it ON or BEFORE the 15th. Anyday after that would be stupid. The Rogers stores will probably have it on the 15th since I read some article stating that the phone is shipping to stores. If that's the case, that means even though we preordered, we won't be the first ones to get it =(
Hopefully we get the tracking number soon....

Well, at least you will get the bluetooth for free which means around 70$ saved

I talked to a store today in Calgary here that had a rep in at the time and they said the phones were in shipment right now to the stores for Friday (as stated before). I would rather order it online for the headset but am worried about a delay. You would think you would get it SOONER that way, especially considering they said order it by the 9th for delivery on the 12th LOL. Oh Rogers.

I talked to one of the rep at rogers and they told me they are getting it next month O_O

lol that's totally wrong..
But yea.. I guess the idea of pre-ordering is so that you WILL get it on launch day at least.

WunKrazyAzn said:
I talked to one of the rep at rogers and they told me they are getting it next month O_O
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Haha, this is good ... for me at least ... i'll have time to decide if is worth to pay 550 + tax to get it.

So I just spoke with a supervisor and he said that he promised me it would be in my hands by this friday. I asked him why I would preorder just so I could get it after everyone else. He responded that for preordering we are getting a $10 activation credit and the headset for free and locking in a "supposedly" better price. And they also said I would get emailed a tracking number as soon as its available. Got my fingers crossed it comes this week!

nice! thanks gavriel18 for the update!
Got a question for you guys again. When you preordered, it asks how you want to ship. It gives you 3 options:
Canada Post
UPS
Saturday service
Which one did you pick? I chose UPS.

lucky for you guys , i dont think i can preorder cause im doing hardware upgrade( only able to do hardware after april 15 ) o_o.. Hmm i should try calling and see what they can do

No prob Tri3dent, I think we're all squirming to get this phone.
And azn youre the lucky one because youre probably going to get your phone first even though I ordered mine within 24 hours of the preorder site going up.

Hey guys, just called into Rogers and they already have the tracking number in their systems. I still haven't received my tracking EMAIL but I do have the tracking number. I will be getting it tomorrow!

Nice what day did you place the order? I didnt get the email yet but Im calling now. Thank you for the update!!

Hey gavriel18, I placed my order on the same day as you. Your phone should be on your way now!

My Incredible is on its way o.O

Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty

Hi! Mine doesn't ship until the 29th, but I'd also appreciate learning the differences between WinMo and Andriod.
I've really enjoyed the free apps and information this board has provided for my Touch Pro! Thank you.

when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
contagous said:
Hey guys
My HTC Incredible is on its way, Im upgrading from my Samsung i910... WinMo has always been my thing, but Android seems so much nicer, going to be a learning curve, but any advice or ideas will be welcomed
Thanks and hey everyone btw...
Conty
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I think different dates are scheduled for different areas of the country.
I live in North Carolina and Verizon expects our shipment for online orders by the 29th of May.

anothen said:
when did you order yours that it is now on the way? I ordered mine on the 13th and am being told it will be to me by the 1st of June...
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I ordered mine like 3 days ago by on the way I mean i finally ordered it, im in no rush to get it :0

*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.

contagous said:
*update* my order now says this... not sure what this means as its spose to be backlogged :S
Order Status: Your order has been processed. You should receive your order within 2 - 3 business days.
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It's a canned response. I called Verizon about it - I ordered my phone on the 9th and it never came. lol
If you were to order it today you should see it shipped out by 6/4 according to the detailed specs of the phone. 6/1 if you just look at the Verizon line-up of phones.
It's all confusing. Verizon really should do a better job when launching a new phone!

lol very troo, but i'll get it when i get it i'm excited but i'm patient too, just wondered what it meant lol, cos seemed wierd

yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW

anothen said:
yeah- I'm definately NOT patient bc I'm stuck using my wife's old LG chocolate in the meantime bc I already sold my TP2 on eBay. Customer service told me it was no issue to overnight me one so I went ahead and sold mine. When I called asking where my phone was they apologized and said they meant to say it was backordered. Nice going VZW
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Never trust any CS from anywhere until you get a tracking number.

Reddog80p said:
Never trust any CS from anywhere until you get a tracking number.
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I learned this the looooooong and hard way. I've spent literally hours on the phone with them and was supposed to receive 3 seperate calls from supervisors bc of how many times they screwed up yet they only called back once. They also told me it was $269 w/ a 1 yr contract, then processed the order and then texted me saying it was $369 w/ a Mail in Rebate. When I called back saying that's not what I was originally told- they told me in a condescending voice 'I can cancel the order if you would like and try to come to a resolve on your issue, but it will extend the wait time of shipping your phone'. What choice do I have but to suck it up bc I NEED this phone for work?? hahaha I just have to laugh at how much it sucks at this point

lol sucks, until i get a tracking number i'm not going to worry about it...

This EVO Backorder Business Is Getting Rediculous!!!

I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.

Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.

DaveMW said:
Same here.. but i got on the in-store list as well. My hope is that the wait is due to manufacturing changes and I get a device without all the shortcomings of the earlier devices.
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im thinking the same thing, they are probably redoing something along the manufacturing line

I'm waiting for it to be in stock so I can get a replacement evo because of the back light leaking issue I call n it's out of stock every time they said as soon as it goes in stock I can get a replace ment no questions asked

Yeah, but in the meantime they should be knocking out some with the old config (the changes aren't that critical) !!!!! If they wait any longer, the moto x, iphone 4, etc are going to kill their sales numbers. Time is money... hurry up HTC and Sprint!!!!!!

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one

A hot product is out of stock! More news at 11!
-------------
Sent from my HTC EVO 4G using Tapatalk Pro.

I was on a waiting list at one of the Sprint retail kisoks in one of our malls for an Evo for my dad and I was going to bring him and my mom to my family plan. I called a week and a half ago and got on the list and then I called saturday (8 days later) and they said they'd call me back later that day, I waited 3 hours and they said they were still seeing if they could work something out. I took my parents out to lunch and they place they picked was over near the mall so I decided we should stop by after lunch and see where I was on the list and figure things out. We stopped by and I asked where I was on the list and I was still on the second page. I then said "We are here, you can either call 20 people back on the list today and maybe get one, or you could sell me one right now while we're here. He considered it a second and then said "Ok, I can do that". My mom had though about getting one as well and after she heard him say that she chimed in with "get one for me too". And he did and we walked out 30 min later all set. Just have to realize that they are there to sell phones, so if you find the right guys and show them cash they're much more motivated.

I agree with you man. I ordered from http://shopamerica.htc.com/homebrands/index.htm because on their website, it said they were in stock, so I placed the order that day (FRIDAY), WAS APPROVED NEXT DAY, AND SAID IT WAS READY TO SHIP. It showed my estimated delivery date. Said it would be shipped out Tues (tomorrow) and would arrive Weds since I chose overnight.
I check the status of my order today and to my surprise there is a new tab that says BACK ORDERED. I was pissed off! I called up customer care immediately asking why did they say it was in stock on their website, then all of a sudden today, it says its on back order. The rep told me that "THEY MUST'VE FORGOT TO REMOVE IT FROM THEIR SYSTEM." I'm like wtf kinda bull**** is that? I didn't get any notification, no phone call, no email. I had to find out by checking online. Very unprofessional.
I asked her when I would receive my phone and she told me they would be getting them in stock on Friday the 25th. So I said fine and hung up. Called back up a couple hours later because I initially forgot to ask when I would ACTUALLY RECEIVE IT. Gave the person my info and he then tells me that I wont receive my phone until JULY 1ST. You can only imagine how much more pissed off I was. I told him what the previous rep told me, then he said the earliest you are going to receive your phone is July 1st. I asked him about cancelling my order and he told me it would take 3-5 business days. Then I told him, you can automatically debit my account the day I make purchase, but it would take almost a full week to get refunded? Told him i'd think about cancellign and i'd call him when i've reached a decision.
How can one rep tell me one date, then another rep give me another? That is so rediculous. If I DO NOT receive my phone by the 1st, i'm definately cancelling my order and sticking with T-Mobile. This is rediculous...

yes, but there's a caveat...
Calkulin said:
Are you sure you can't get one from the store? Cause I'm on a corporate account also and I walked into a Sprint store on the 4th and walked out with one
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On a corporate/business/enterprise account, you can definitely walk into a Sprint store and walk out with anything in there, as long as you are a POC on the account.
HOWEVER...
There's a catch: most sprint stores are privately owned, so any hardware in there has been purchased by the owner from Sprint. Result: the discounts you can get through your rep are unavailable to you in the store, so your account gets charged whatever the store charges, as opposed to the discounted rates for hardware through your rep.

Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you

bkfitz said:
I'm corporate so I have to go through my Sprint rep (can't get one through a local store), ordered it a week ago today and still no word.
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my corp store has them hell so do the 2 local walmarts lol

Sigh...this waiting game is worse than Christmas Eve. I've been on the waiting list with my Sprint store for almost 2 weeks.
Anyone have any inside knowledge as to when the conveyor belt with new Evo's will start moving again?

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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I did the same thing.
Now that I'm trying to get it exchanged/replaced I called around and found that every Sprint store is sold out but the first 'Mobile Best Buy' (it's a cart in the mall, lolololol) I got a number for, had over ten in stock. Too bad they're still broken so there isn't a point going through the trouble of exchanging it yet.

Mast3rpyr0 said:
Lolz i picked mine up on the 8th the day i decided i wanted one and sold my iphone. call around to every little place that has them, they might just have 1 more just for you
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Actually the Best Buy near me had 4 of them. There are only 2 problems with that:
1) I am buying at full retail price and Best Buy's cost is $499 and they will not price match for non-activated prices.
2) If HTC stopped production to fix some issues then it makes good sense to wait until production starts back up again.
The problem is that I am really impatient!

3 of ours are from spint.com, but sprint 1800 said that I had to wait until sprint.com got more in before I could exchange them, which they haven't gotten any in recently.
They need to hurry up, because at this rate the samsung galaxy s pro is going to be out.

Caught between MIR deadline and 30-day return?
My employer has a sweet deal on the Evo - so I ordered through them on 6/26 - even though it involves the dreaded mail-in rebate. Of course, I'm on backorder. I noticed though, that the MIR form insists that the receipt must show it was purchased by July 10 to be eligible for the MIR. I suspect this is also the date when the 30-day return clock begins. What if the delays are long, and it goes past that date? Does my cost go up $100 due to the problems with their supply chain? If it goes by the date ordered - then is my 30-day return period reduced to nothing?

I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.

EtherealRemnant said:
I'm betting all the new Evos will ship with the new OTA update that breaks root. HTC's big **** you to the community for trying to fix their problems.
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What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?

ramiss said:
What update hasn't broken root? And what update hasn't been hacked again by XDA? This is sort of expected right?
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The .6 update didn't break root.
And there have been plenty of updates on other devices that haven't been cracked. Go look at the Hero forum...

[OFFICIAL] February 22nd Release Date (Update:Pre-orders shipped!)

http://briefmobile.com/official-atrix-4g-release-date-february-22nd
EDIT: It's official now! Release date on the 22nd. Shipped orders to arrive on the 21st!
EDIT: Pre-orders before yesterday are now shipped! They will be delivered on the 21st!

I'd like to think its legit, but there seem to be so many people pulling hoaxes these days for attention. On a positive note, I've gotten a lot of at&t phones on launch day, and I'm pretty sure 1 or 2 wasn't on a Sunday.

BoostedSR20 said:
I'd like to think its legit, but there seem to be so many people pulling hoaxes these days for attention. On a positive note, I've gotten a lot of at&t phones on launch day, and I'm pretty sure 1 or 2 wasn't on a Sunday.
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True true. Everyone wants to make a picture that shows up in the news. This one looks no more legit than the last.

Which means AT&T has 6 days to fix this backorder issue, or preorders are going to get screwed.
People will walk in-store and grab theirs, while we wait at the mailbox for our preorders.

another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/

majik8ball said:
another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/
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Woot! 10char

the earlier i get my hand on one of these puppies the better

majik8ball said:
another sign?
http://www.engadget.com/2011/02/16/motorola-pushes-up-atrix-4g-launch-to-feb-22-shoves-xoom-pre-s/
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And the plot thickens.

BoostedSR20 said:
And the plot thickens.
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Not to steal from MikeyMike10 (Captivate forums)..... but.....

Haha perfect.

I work for AT&T, I haven't seen that message that is going around about early release yet but it looks legit. It mentions internal systems that we use and we have all the price tags up in store. It's rare for use to put a spot on the wall for a phone that is several weeks out.
Sent from my Desire HD using XDA App

its been years since i've posted on XDA back when I had my HTC Fuze. Moved onto a Moto Droid 1. I am getting this phone the day it comes out! i hop ethis rumor is true.

djackson1500 said:
I work for AT&T, I haven't seen that message that is going around about early release yet but it looks legit. It mentions internal systems that we use and we have all the price tags up in store. It's rare for use to put a spot on the wall for a phone that is several weeks out.
Sent from my Desire HD using XDA App
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Thanks for the post!

Message seems legit, though I haven't seen this email passed amongst the ranks of store employees yet. That would be very awesome if it comes to be true, I can't take another day of my Samsung Moment and Sprint's poor coverage where I live.

The wife and I have our upgrades on the 26th, I hope you guys have a chance to wring this thing out for 4 days before we go get ours.

Holy crap I hope this is true. I am about to throw my Fuze out of window

I didn't realize how many of us are still clinging to our fuzes.

It also looks like they finally fixed the Premiere store for people wanting upgrades. Yesterday it would only let me upgrade to an iPhone (any variety) and some crappy Nokia. This morning it allowed me to upgrade to anything.
Here's to hoping that it really is the 22nd!
Oh, and anyone want an ATT Nexus One?

ram8704 said:
I didn't realize how many of us are still clinging to our fuzes.
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Still have mine, but i got fed up with it a year into my contract, and bought an Aria. happy to move up to a more powerful android.

Posted this somewhere else but Received this email JUST now:
Thank you for your recent purchase from the AT&T Premier Online Store. We're pleased that you chose AT&T as your service provider.
You may have received an e-mail today referencing: "AT&T Premier: Order xxxxx items are on backorder". Please disregard this email. We apologize for any confusion this email may have caused.
Your pre-order for Motorola Atrix on 12-FEB-11 is still scheduled to ship as early as February 22, 2011.
As a reminder, you will receive an email from the AT&T Premier Team confirming shipment along with the carrier information and tracking number to track your shipment online.
Your web order number:
If you purchased other devices with this order, we will ship your complete order starting February 22, 2011.
We appreciate your business and look forward to having you as a customer.
Thank you for choosing AT&T,
The AT&T Premier Team
This email was auto-generated. Please do not respond.
© 2011 AT&T Intellectual Property. All rights reserved. AT&T and AT&T logo are trademarks of AT&T
Intellectual Property.

Historically, when do samsung preorders ship?

I ordered a s7 edge through verizon but I have an issue with the delivery date. They are saying they should hit the stores March 11, but I will be in Texas for my Sister in laws wedding from March 9th until the 12th. So the issue is should I keep my delivery for my home in Colorado or have it sent to Texas.
Do the preorders usually go out early? I would think it would only be fair if people who pre-ordered to get it before people can get it at the stores.

Well for T-Mobile USA they sent the S6 a week early for some users. Verizon tends to be on the dot maybe a day early in most cases.

Anyone know how BestBuy handles pre-orders for online shipping?
IIRC, I pre-ordered the s6 edge last year from Verizon (online) and it came 1 day before the release date.

Follow my preorder thread in the discussion threads, I'll update it as soon as any news about early devices being shipped pops. Verified news, not he/she says.
Last year tmo sent devices a week early so I'd imagine the same again regardless.

Thanks for the input! I think I will just have it sent there in hopes that it will be there a little early. They can ship it to me if it gets there late. Man would that drive me crazy though.
I hate that you have to wait until you get your phone to sign up for the VR gear. They said they have limited supply. Since it is going to other countries and carriers first I should hope there will be some left if I get mine a day late or something. One of the main reasons I ordered it was for the VR gear and I would be super ticked if they ran out!

http://www.roadtovr.com/up-to-30000...ll-come-with-us-s7-pre-orders-starting-today/
I am a little bothered by this article saying there will only be 300,000 VR units given in the US. I wonder how many pre orders there will be. I think you receive a VR gear based off of what number you are in the pre order list, not whenever you happened to get your phone. If you get yours late, you might miss your shot. But the way they are advertising it makes it seem like nearly everyone will get one. I hope that is the case.

Dirtdawg57 said:
http://www.roadtovr.com/up-to-30000...ll-come-with-us-s7-pre-orders-starting-today/
I am a little bothered by this article saying there will only be 300,000 VR units given in the US. I wonder how many pre orders there will be. I think you receive a VR gear based off of what number you are in the pre order list, not whenever you happened to get your phone. If you get yours late, you might miss your shot. But the way they are advertising it makes it seem like nearly everyone will get one. I hope that is the case.
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I'm sure there will be a lot of cancellations if this is the case.

My AT&T preorder says shipping on the 7th to arrive on the 8th. Many sites are reporting preorders will be out 3 days early from the official launch on the 11th.

I just talked to 2 verizon reps and the first one said the phone should arrive on the 11th, and the other checked with her manager and said it would ship out on the eleventh and not arrive until the 14th. To me it makes no sense that the people who preordered will get there phone 2 days after the phone comes out in the store.
I am not throwing any fits because it is unfair, but this is a issue for me because I don't know where to have the phone shipped. And like my earlier post said, it seems that they are only giving out around 300,000 VR Gears, so if I am a couple days late getting it, I may lose my chance at getting the VR gear. ?

Dirtdawg57 said:
Thanks for the input! I think I will just have it sent there in hopes that it will be there a little early. They can ship it to me if it gets there late. Man would that drive me crazy though.
I hate that you have to wait until you get your phone to sign up for the VR gear. They said they have limited supply. Since it is going to other countries and carriers first I should hope there will be some left if I get mine a day late or something. One of the main reasons I ordered it was for the VR gear and I would be super ticked if they ran out!
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That's incorrect. You can input your invoice that you purchased a device starting March 3rd on Samsungs website, I forgot where I found this information but if I remember I'll link it
Sent from my SM-T810 using Tapatalk

Shoulon said:
That's incorrect. You can input your invoice that you purchased a device starting March 3rd on Samsungs website, I forgot where I found this information but if I remember I'll link it
Sent from my SM-T810 using Tapatalk
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Please do let me know! I keep hearing that you need your phone to do it. My receipt from Verizon does not have any info about the phone other than what it is, and the pre order number.

http://www.androidpolice.com/2016/0...ear-vr-with-purchase-of-galaxy-s7-or-s7-edge/
This makes it seem like you will need your phone. I sure hope there are plenty of VR units to go out to all the preorders. If not, there may be a lot of angry people.

Dirtdawg57 said:
Please do let me know! I keep hearing that you need your phone to do it. My receipt from Verizon does not have any info about the phone other than what it is, and the pre order number.
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Link is here: https://promos.samsungpromotions.com/GearVR

I pre-ordered from Best Buy so they will ship the VR with the phone. Also getting a free 64gb SD card.

My S6 edge was delivered on March 30th (T-Mobile), and (I think) the release date was somewhere around April 10th. So, don't be too surprised if you get a shipped confirmation email in the next week or so.

Also plan on getting mine through BestBuy. Seems like less of a hassle than waiting "4-6" weeks for the GearVR to come in.

That does sound nice, but I didn't really want to fork out 300 and be stuck in a contract. I might contact samsung and verizon and try to get some assurance that there will be enough to go around. Otherwise, I might cancel and hold out to see what the V10 sequel has in store.

Dirtdawg57 said:
That does sound nice, but I didn't really want to fork out 300 and be stuck in a contract. I might contact samsung and verizon and try to get some assurance that there will be enough to go around. Otherwise, I might cancel and hold out to see what the V10 sequel has in store.
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You can buy phones at BestBuy without a contract, that's what I'm doing.

shadow82x said:
You can buy phones at BestBuy without a contract, that's what I'm doing.
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You have to pay full price though right?

Shoulon said:
That's incorrect. You can input your invoice that you purchased a device starting March 3rd on Samsungs website, I forgot where I found this information but if I remember I'll link it
Sent from my SM-T810 using Tapatalk
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Dirtdawg57 said:
Please do let me know! I keep hearing that you need your phone to do it. My receipt from Verizon does not have any info about the phone other than what it is, and the pre order number.
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ericzhf said:
Link is here: https://promos.samsungpromotions.com/GearVR
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That link actually proves that you need the IMEI and WiFi address.
First, they mention in the text on that page that you need to fill out the form and submit a receipt. That doesn't say what info is required for the form so it does not suffice as a counter-example, nor any evidence that the receipt is the only information you need.
Secondly, that page provides a link to the actual terms and clicking through you can see that the section on submitting the claim explicitly lists the IMEI number (3.b.iii) and the WiFi MAC address (3.b.iv) in addition to the receipt.
So, IMEI and WiFI MAC are certainly required to claim the Gear VR...