New to HD2. I bought and hd2 here in the marketplace and it is locked. I went through the things I found here T-mobile customer service, cellunlock.net,htc unlocker.org.
cellunlock answer: Hi
Can you please confirm the IMEI & PROVIDER of your phone by typing *#06# on your phone because the one you submitted was not found in the database so we want to make sure we have the right imei an provider.
sent them back. double checked my imei and it was ok. no answer since then(24hrs)
HTC unlocker: Just tried the unlock check: No HTC tool is available for your IMEI.
and T-mobile:
You have been connected to ~Simon A.
Stephan Gagnon: t-mobile phone in canada
~Simon A: Welcome to T-Mobile Chat service. My name is Simon and for your reference my rep ID is 1320800. First, please allow me one moment to access our information.
~Simon A: I know how important it is to know if T-Mobile phones can work in Canada.
~Simon A: I can certainly help with explaining they absolutely can work with T-Mobile SIM cards. Please be aware you would be roaming on our Canadian partner network which is Rogers.
~Simon A: Is there anything else we can assist you with today?
Stephan Gagnon: hi simon, Sorry but it is not that. I'm not a t-mobile customer, only when I go to the states and buy a card there. I've bought an htc hd2 (t-moblile) and wish to get the unlock code. Can you help me?
Stephan Gagnon: I've got my imei code here.
~Simon A: Not a problem, I can certainly help with getting the unlock code for your HD2. We can submit a request to get your phone unlocked, however you will need to provide proof that your phone was purchase from an authorized retailer.
~Simon A: Do you have a receipt from the store you bought the HD2 from?
Stephan Gagnon: ???? bought it from a particular on a HTC forum, come from new jersey. I can give you the serial too. will it help?
~Simon A: Unfortunately we can only unlock phones if they are purchased from authorized stores. What I recommend is contacting the person who sold you the HD2, make sure they have the IMEI, and that person can contact us to get this unlocked and then give you the unlocking information when it they get it.
~Simon A: Is there anything else we can assist you with today?
Stephan Gagnon: yes...unlock my phone .......
Stephan Gagnon: please be gentle....
Stephan Gagnon: poor french canadian.....
~Simon A: Not a problem, I understand and explained you what you need to do to make this unlocking happen. I am sorry but we can not unlock the phone right now.
~Simon A: Is there anything else we can assist you with today?
Stephan Gagnon: ok then, I'll pay someone else, but I'll remind that in front of the paid plan sim card display next time I'll be in the state. goodbye and thanks again.
~Simon A: I apologize for any inconveniences. The previous owner may be able to get the phone unlocked at no cost but you will need to contact them first to find out. Thank you for contacting T-Mobile Chat, have a great day!
Thank you for using our online help. You may now close this window.
I did not contacted the seller, but I'm sure it will not be helpful.... say that sell did not turn out as it should have been.
any help will be appreciated
sorry for my english
You must have a newer t-mobile phone. Try some of the unlockers on ebay... that's where I got my code from... it was only $10 for me, but I have a tmobile phone from when it was first released. They will charge $20-$25 for the newer ones. Here is the seller i got mine from... http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=250769032410
He says in the listing though if you have an imei newer than what he has listed, to contact him for solution. There were other listings on ebay that charged around 10 for older imeis and 25 for newer ones.
Related
Hey guys, I've just bought HD2 from TMO and I want to use it outside the US. I've searched for posts regarding this but haven't find the answer. Is there any software to download to unlock it? or is it just the code method?
thanks a lot
You know what this question might just get you flamed.
Get a code from T-Mobile to SIM unlock ... Call T-Mobile customer care and send ur proof of receipt thru Fax.. they will send you the code to your email address. (I got mine in 5 hrs) TMO guys are very friendly and they will surely help you.
Someone might close this thread as well
pixine786 said:
You know what this question might just get you flamed.
Get a code from T-Mobile to SIM unlock ... Call T-Mobile customer care and send ur proof of receipt thru Fax.. they will send you the code to your email address. (I got mine in 5 hrs) TMO guys are very friendly and they will surely help you.
Someone might close this thread as well
Click to expand...
Click to collapse
Wait, before all the flames - I'm sorry I haven't mentioned it but I am not the one who bought it from t-mobile nor do I live in the US at all. That is why I am looking for a software solution rather then getting the code from tmo which again, I cant get.
Yes I do understand. Me too not live in US of A
Still u can try calling toll free number which works from outside US
Also catch hold of the guy from who u bought... If that is difficult then ebay will help you ...cheers
yosi199 said:
Wait, before all the flames - I'm sorry I haven't mentioned it but I am not the one who bought it from t-mobile nor do I live in the US at all. That is why I am looking for a software solution rather then getting the code from tmo which again, I cant get.
Click to expand...
Click to collapse
go to theunlockr.com and they will unlock your phone...for a price.
you can also get unlock code on eBay.com
Just call Tmo and tell them you are traveling and you will like to get your phone unlock and the will ask you some basic questions about the phone ie (IMEI #) and withing 72hrs you will have the unlock code. but if you feel like wasting money you can go to theunlockr1com (remove the 1 and place a .) and then click on the link for unlocking your phone. Good lock
calling anyone who can help out a windows mobile returnee. i just got a t-mobile wing from my cousin from the US as a gift but it's still sim locked to t-mobile. this is my 2nd windows mobile phone after my o2 XDA IIs got stolen way back 3yrs ago. i love these kinds of phones coz i can do lots of stuff like install apps. but of course, i want to use the phone on my home network also. so, can i ask anybody on the site, who has free time, to call t-mobile and help me out to get an unlock code? i am from the philippines and i have no other way of calling t-mobile to get an unlock code. i tried my cousins but apparently, they're too busy to do such things at the moment. anyway, i just wanted to post this hoping somebody here, who is a t-mobile subscriber, would be kind enough to call t-mobile up for me. thanks to whoever wants to help. my t-mo wing's IMEI is 35286201606649701. my email address, by the way, is [email protected]. thanks guys!
no one wants to help...tsk tsk...
please help....
how long should the unlock code be? i got a 15-digit code? is that correct? and how do i type it in? the unlock code dialog box let's me type only 8 digits? anyone care to help?
HTC-P4351 from Unicel
I have an old HTC P-4351 (assume it's the same as the T-Mobile 4350 "Wing") that I bought from a local carrier (Unicel) that went out of business a year and a half ago. I replaced it with an AT&T Tilt2 which I'm very happy with and have found a ton of neat tricks for here. Thanks for that.
I'd like to put the 4351 on eBay but it's locked, the company is out of business and can't provide an unlock code. I attempted to get one from HTC but they replied that only the carrier could provide that information. From what I see on eBay, the thing could fetch about $80 if it wasn't a locked brick sitting in my drawer.
IMEI: 35286201072742502
Instructions on how to unlock would be greatly appreciated.
I just had a nice, long, "LiveChat" with AT&T, who purchased the original carrier (Unicell) the phone was sold by. They seemed eager to help, knew exactly what I was asking for and why, asked all the right questions including the IMEI... and then told me no unlock code was available in their system after looking it up.
Hey All,
I'm helping a buddy out here. he bought a used G1 to unlock and put a Vodafone SIM card in it, the SIM has a PIN and the phone is locked to T-mobile. We bought the unlock code and it just says it's unsuccessful..
We even bought a code from a different place(GSM Liberty) and still didn't work..
At this point I'm not sure what it could be, could they have sold him a stolen phone? As far as I knew even if it was, gsm carriers can't "block" the phone...
now I really want to help as my nexus one got wet and he is going to let me borrow his G1 while I fix mine..
Any workaround to unlocking a G1?
jmejiaa said:
Hey All,
I'm helping a buddy out here. he bought a used G1 to unlock and put a Vodafone SIM card in it, the SIM has a PIN and the phone is locked to T-mobile. We bought the unlock code and it just says it's unsuccessful..
We even bought a code from a different place(GSM Liberty) and still didn't work..
At this point I'm not sure what it could be, could they have sold him a stolen phone? As far as I knew even if it was, gsm carriers can't "block" the phone...
now I really want to help as my nexus one got wet and he is going to let me borrow his G1 while I fix mine..
Any workaround to unlocking a G1?
Click to expand...
Click to collapse
The online codes don't work. If someone states otherwise, it was a fluke. Plain and simple.
Step 1: Get a SIM WITHOUT it's own pin number...It was locked for a reason.
Step 2: Call T-Mobile, tell them where you bought the phone from. Give them the IMEI number. They should help you.
**If the phone is stolen, they will know this, if it has been reported. DO NOT FIGHT THEM. If they say it's stolen, cooperate with them in returning it, and reporting the seller you purchased it from.
tribalartgod said:
The online codes don't work. If someone states otherwise, it was a fluke. Plain and simple.
Step 1: Get a SIM WITHOUT it's own pin number...It was locked for a reason.
Step 2: Call T-Mobile, tell them where you bought the phone from. Give them the IMEI number. They should help you.
**If the phone is stolen, they will know this, if it has been reported. DO NOT FIGHT THEM. If they say it's stolen, cooperate with them in returning it, and reporting the seller you purchased it from.
Click to expand...
Click to collapse
Shocking to hear the online codes don't work.. The SIM card is new and includes a PIN with the "kit" it comes with..
I'll check it out with my SIM card, I've been a t-mob customer for 6-7 years.. Would they unlock a phone for me anyway if it wasn't bought from them? If it is stolen then my buddy has some talking to do(he bought it from someone HE knows)..
Thanks for the help.
I bought an online code on ebay and it worked fine for me.
It does. I used fast gsm it worked. Www.fastgsm.com they debrand and flash firmware too
Sent from my x10a flashed 2.1 Brazilian firmware with multitouch xda download Rooted
I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.
viboy01 said:
I have one T-Mobile version 8G dell venue pro for 3 weeks (from ebay), but need unlock code to use it in other network. I tried to ask code from dell unlock request code group, but they said cannot provide it since it's a retail version. So I placed order from one ebay seller and then another, but both couldn't get code for me. Then I submitted order in unlockallcellular.com, but they said so after 2 days.
Can anyone help me out of this problem? Where can buy an unlock code by searching in direct DB or cauculating method or software method LIKE fastgsm.com(they said they can only cauculate Samsung Focus). Thank you sooooooo much.
Click to expand...
Click to collapse
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.
Sandbunny said:
If dell doesn´t provide the unlock key I think you need to take a contract with T-mobile.
Or wait 2 days.
Click to expand...
Click to collapse
T-mobile kick the bal to Dell.
Anyone can help me?
I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.
yes, I've sent mail to dell. They said it's a retail item, cannot give code.
Thunder_47 said:
I assume you want a carrier unlock? IE you use another sim than the one that was provided? If so then...
email [email protected] and say this:
Hi, I am travelling outside the US, and I need an unlock code
My IMEI is: _____________ (your imei)
Thanks!
______________________________
The IMEI is found under your battery. Also make note of the service tag as they will probably want that too.
If your trying to sideload apps, then I hear the Chevron tool works great.
Click to expand...
Click to collapse
yes, I need carrier unlock. I've sent mail to dell. They said it's a retail item, cannot give code.
you might have to call them then... I still havent recieved a response, and meanwhile I already travelled to the UK, so I am phoneless. Cheapest cheap phone here is 20pounds, but Virgin Mobile gave me a free SIM card to try out so I think I will have a friend in the States call them and give em my info so I can get this unlocked promptly. Their mobile support number that you should call would be 1-800-308-3355
Same problem
Hi there
I am having the same problem, did you get this resolved?
Thanks
im having the exact same problem here. even worse, i figured getting the unlock code would be pretty easy so i swapper out the 8gb card for a 32gb sd card which means the warranty us no good anymore and i cant send it back to the ebayer i bought it from.
i got in touch with dell anyway, same thing, its a retail device to contact tmobile.
but its not possible at the moment because i need to know the phone number of the sim card that came with it to sign up to the tmobile website, and i cant find out the number.
so does anybody have an email address for tmobile i could use it would be a great help?
rollno said:
Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
Click to expand...
Click to collapse
First post... seems fishy.
Sent from my GT-I5800 using XDA App
Hi, Contact me all the people who want to unlock the device permanently . I will help you..leave me an email on [email protected]
I own dell venue pro and I have unlocked it. Within 24 hours you will receive the Unlock Code.
Whomsoever is interested can contact me on [email protected]
Successfully unlocked my phone
Communicated with Shallow Blue to obtain unlock code for my windows phone and was pleased with the service. Quick and accurate. One code worked first time for a fair fee.
Hi together,
due to the great price for the phone via Sprint, there are several pretty cheap ones also on ebay. I want to use the phone only outside the US (Germany) - is there any problem when it is locked to Sprint? Few years ago i imported a Verizon Locked Photon Q, and as i remember it was fully usable outside the US.
The ebay listing also includes the IMEI of the phones, and when i check them, they are "Clean on Sprint". But does that mean that they are locked? And if so, can i somehow unlock the phone, when i am in Germany and not on a Sprint Network?
Sorry about the confusion, i dont really get you phone locking stuff in the US
Best regards and thank you so much in advance!
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
kbonnel said:
If the phone is truly still locked to Sprint, it probably won't work with any other SIM card (the phone will just report Invalid SIM). You could look at ting.com/byod and check the IMEI there to see if it reports clear GSM / CDMA capabilities. If that shows up OK, then it at least doesn't have any financial obligation, and it should work.
Are you sure the phones are still Sprint Locked? Or was the seller just indicating they were Sprint variant phones, and were unlocked?
Click to expand...
Click to collapse
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Kampfgans said:
Thank you so much for the fast reply :good:
- I checked multiple lisitings from this seller at ting.com/byod, and they all say its compatible with ting/gsm/cdma. So if i get this right, the phone itself should not be locked then, because its neither stolen nor in financial trouble?
- i dont know if i am able to post ebay links here, one of the lisitings from this seller is 332465030454 - the seller just says that the buyer itself should check the IMEI. But as i understood it, i cant check if the phone is net/simlocked to sprint, just if its "legal"..
regards
Click to expand...
Click to collapse
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
kbonnel said:
I really wish I was able to give you a definitive answer, esp. since you are in Germany, as the return capabilities are a lot harder since it takes a while to ship back and forth. I was reviewing the company's website to see where they get their inventory, but couldn't really come up with a clear answer. They do indicate in the FAQ that they offer a service to test the ESN for a fee, but it doesn't go into much detail. Maybe give them a call, or send the seller a message on ebay to see if they are willing to pop in a non-sprint sim to verify it at least doesn't report back invalid - sim.
Click to expand...
Click to collapse
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Kampfgans said:
Just to let you know about the outcome - they cannot guarantee that it is unlocked
Hopefully there will be another Amazon Deal or somebody doesnt need his F&F code
Click to expand...
Click to collapse
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
Assume anything bought from Sprint that the seller can't verify was active on Sprint's network for 50 days as unusable.
Sprint will only generate ISU (international SIM Unlock) that is permanent after a device has been on the network for 50 days.
This policy is strictly enforced and even if the device is paid off, it does not matter.
Hello guys and happy new year.
I'm planning to buy the essential phone from ebay. I have found some quite interesting offers from sprint locked devices. My question is the device will work at cosmote greece?
„Invalid sim“
I bought an essential phone from USA a few days ago and it is sim locked for sprint and I have not found any way to make it simlock free.
It says invalid sim.
I can use it as an expensive MP3 player or camera or when using WiFi.
But not as a telephone.
I asked the seller for help. He said he would call sprint.
I was able to flash Oreo beta2 Android 8.
In fast boot mode the mobile said it was a sprint variant.
I guess only sprint can made it sim lock free with a code.
If there is no solution I will maybe have to send it back.
What a pity situation. Why is essential phone not selling the phone for Europe ?
That's what I was afraid about. Thought a proper rom flash could remove the lock. But it seems you can't do it yourself. Essential will bring it to Europe. But when is not sure.
saschb2b said:
So what was the outcome? I have one ebay seller that isn't sure either. He bought it from sprint. Wanted to use it in Germany
Click to expand...
Click to collapse
As already mentioned above -the seller could not guarantee it to me that i will be able to use it.
Finally, i ended up ordering it directly from Essential. Have it since 2 weeks now, works great on Telekom!
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
forget sprint in europe!
In Germany it does not work with "Sprint" Locked Essential Phone.
Sam.anas said:
Hi, I am in Ireland and got a PH-1 which was locked by Sprint but i contacted them and they told me they have unlocked it for me and i can use it in Ireland but i am actually not able to use it on any network here, it just says Invalid Sim every time i put the sim card in.
Can anyone help me please?
Click to expand...
Click to collapse
The only way to unlock it is with a Sprint SIM and they update the the phone or enter in a code.
Heloo i bought essential ph-1 amd it says invalid sim card. Im from georgia and want to work gsm carrier. Can i unlock the phone?