hello all,
last week I bought the samsung focus from the US. (i am from Austria by the way..) and the first 3 days were absolute great and I was happy about my new samsung. but on the 4th day the phone shut down all the time, I cant stop it.
now when I start the phone I can only see "Samsung" and dark colour. this picture belongs to hours and hours. nothing happens.
I don't know what I can do, I have already tried it with the "hard reset" and a "micro SD" because I have heared that this 2 options can help.
But it doesnt work
Can anybody help me with this problem?
or knows anybody when there will be a new update?
I am going crazy because of this situation....
thanks for all your help!
tussi1 said:
hello all,
last week I bought the samsung focus from the US. (i am from Austria by the way..) and the first 3 days were absolute great and I was happy about my new samsung. but on the 4th day the phone shut down all the time, I cant stop it.
now when I start the phone I can only see "Samsung" and dark colour. this picture belongs to hours and hours. nothing happens.
I don't know what I can do, I have already tried it with the "hard reset" and a "micro SD" because I have heared that this 2 options can help.
But it doesnt work
Can anybody help me with this problem?
or knows anybody when there will be a new update?
I am going crazy because of this situation....
thanks for all your help!
Click to expand...
Click to collapse
Did you have a microSD card installed in the phone before the phone started rebooting?
Tussi1 - it's me again.. forgotten the password...
thanks for your comment!!
When I get the phone without microSD and I have started it without it. and everything works well the first 2-3 days.
I bought the mircoSD when I saw that I can't start the phone anymore. Because I read a lot that such a microSD can help when you this problem with samsung focus. I bought 2 different types (different GB's) but nothing works.
It was a 4 GB sanDisk and a 8 GB kingstonDisk. Both doesn't work!
As I already wrote there is only the SAMSUNG design on the dark display...
do you think I need a other microSD for rebooting it?
thanks!!!
tussi_1 said:
thanks for your comment!!
When I get the phone without microSD and I have started it without it. and everything works well the first 2-3 days.
I bought the mircoSD when I saw that I can't start the phone anymore. Because I read a lot that such a microSD can help when you this problem with samsung focus. I bought 2 different types (different GB's) but nothing works.
It was a 4 GB sanDisk and a 8 GB kingstonDisk. Both doesn't work!
As I already wrote there is only the SAMSUNG design on the dark display...
do you think I need a other microSD for rebooting it?
thanks!!!
Click to expand...
Click to collapse
At this point I would just take it back and exchange it. Sounds like more work than it's worth dealing with.
Did you format the SD card?
I realize you can't get past the boot screen currently but WP7 is notorious for SD card incompatibility.
Also, have you attempted to boot the phone while connected to a PC?
If these attempts fail, a return may be your only option but how feasible is it to return a phone to the US from Austria?
I believe you need to remove the SD Cards and do a complete reformat. I ran into the same issue after using an incompatible SD Card. Pull the Card, Turn OFF the phone by holding Power Button when NOT connected to power. Hold down Volume Down, Power button, and Camera button whilst the phone is off. That will make it turn on and ask if you want to format.
I believe that was it. Anyone know different?
Related
Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
bubbles1212 said:
Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
Click to expand...
Click to collapse
Hello, and welcome to XDA.
Just to clarify you have an HD2 correct? If so, have you installed anything....an application or modification or anything to customize or personalize?
i bought this phone off ebay suppose to be new
bubbles1212 said:
i bought this phone off ebay suppose to be new
Click to expand...
Click to collapse
Try this first, hold both volume keys, and the red power button, then reset the phone, if that doesn't work, then your phone is dead, sorry
Keyword there, "SUPPOSED" to be new, many times, people break their phones with a program that wasn't meant for it, and they put it on eBay. You get those kinds of people on there. Sounds like you need to file a claim on PP if you still can, file a complaint, because you just bought a broken phone.
Only way to make sure it is "NEW" is to buy a BNIB one, buying a new or used one is a hit or miss if the guy before you messed it up or not.
check the battery connection pins and make sure none of them are bent. There's 5 of them, and they should all be even in a row, like this: ll l ll
I have done the hard reset and the soft reset.
If i do get inside the phone it would work for 20 30 min and then goes off
to re open it i have to take the batt out for at least 5 min and then retry again.
I have contacted the seller and he said to give it to the lab and he will refund me on whatever it costs.
sigh
Before you take it to a lab, check those battery pins. Make sure they are straight. Easy. Next, try it without the micro SD card in it. See if it works. If it does then it's a crappy micro SD card. If it still freezes, do a hard reset. After a hard reset if it still freezes Then get a replacement. Did it look like it was in a sealed box? Even if it was, the seller needs to take it back unless it had a no returns mention on the auction.
Its a faulty unit. Had the exact same thing happen to me with my launch model. T-Mobile replaced it for me free of charge. In your case contact pp as you just got screwed
Sent from my HTC HD2 using XDA App
the problem its the sd card boot ur phone w/o sd card and it will boot as it is lol save all the data of the sd card and reformat it. it happened to me...
Are u able to solve this problem...
I am also facing the same problem.... I tried even installing custom ROM etc... still the same.
It start if i disconnect the battery for 10 min and try again.... But it can crash any time..
i would suggest returning it asap if possible.
I had this problem happen towards what has to be the end of the life of my hd2. It would freeze there until you took the battery out and hoped it booted.
Later mine wouldn't boot and all and is now basically a 600 dollar vibrator since all it does is vibrate till the battery dies.
Hi guys
I got a wired problem today that my T-mobile HD2 cannot find my microSD after one soft reset.
This is the first time I met this problem and I tried soft reset several times but still had the same problem. But if I take the card out and put it back after booting, the card does show up for a minute and then drops off again, any ideas? During that short time, I actually can access and use the program on my card and the system does show the right information for recognition.
I am quite sure the content of the card is fine since I can read and write in my laptop with adaptor.
Anyone got the same problem and konw the fix? All help appreciated.
P.S. I use a SanDisk 8GB microSD, not the one in package......
after struggling for nearly two days, I finally got the fix. Actually it is due to the bad sectors in my card. Although, the general read and write is not affect with PC, about may recognize by HD2 and reject by HD2. After a soft recovery for bad sectors, it is OK now without affecting the data on my card.
Titicaca said:
Hi guys
I got a wired problem today that my T-mobile HD2 cannot find my microSD after one soft reset.
This is the first time I met this problem and I tried soft reset several times but still had the same problem. But if I take the card out and put it back after booting, the card does show up for a minute and then drops off again, any ideas? During that short time, I actually can access and use the program on my card and the system does show the right information for recognition.
I am quite sure the content of the card is fine since I can read and write in my laptop with adaptor.
Anyone got the same problem and konw the fix? All help appreciated.
P.S. I use a SanDisk 8GB microSD, not the one in package......
Click to expand...
Click to collapse
First, have you tried a different card? I realize that since it worked with the adapter on your laptop that the card is probably fine, but I'm just suggesting what a TMo assistant would ask.
Second, have you recently flashed a new ROM and if so, did you hard-reset after the first boot? If so, I would recommend two things (1)Task 29 before installing a new ROM and (2) find a different ROM.
Third, assuming you are under warranty (stock ROM, no HSPL), I would definitely get with the TMo support desk and let them know whats going on. You may qualify for a new phone. Mine came in 3 days and I was able to keep my old one until it arrived. It only cost me $19.99 for express shipping and handling.
Snarksneeze said:
First, have you tried a different card? I realize that since it worked with the adapter on your laptop that the card is probably fine, but I'm just suggesting what a TMo assistant would ask.
Second, have you recently flashed a new ROM and if so, did you hard-reset after the first boot? If so, I would recommend two things (1)Task 29 before installing a new ROM and (2) find a different ROM.
Third, assuming you are under warranty (stock ROM, no HSPL), I would definitely get with the TMo support desk and let them know whats going on. You may qualify for a new phone. Mine came in 3 days and I was able to keep my old one until it arrived. It only cost me $19.99 for express shipping and handling.
Click to expand...
Click to collapse
Thank you! I finally got it back.
Yesterday it got a little flakey. I had to reboot a couple times when the marketplace stopped working. Now I am stuck at a samsung logo any time I turn it on. Ive done the hard reset...
I had it happen to me too, and all I did was insert a 32GB Class 2 Sandisk card two days before it bricked.
Were you playing around in the Diagnostic Menu?
Someone posted a way on how to do a complete hard reset (not the one in the manual). But i think you may have to access the WP7 software.
ryotgz said:
Someone posted a way on how to do a complete hard reset (not the one in the manual). But i think you may have to access the WP7 software.
Click to expand...
Click to collapse
Yea, its in the phone, but you need access to the software as you said.
happened to me on the mytouch with CM6, i simply accessed the bootloader and put on a new ROM, im not sure if this is much help in your case but if you can access the bootloader screen you should be fine...
Do you have a sd card
Do you have a seperate sd card if so remove it then do a hard reset.
Sorry if this has been addressed, but I haven't seen it anywhere.
Got my Focus just under two weeks ago. Added an SD card, no issues before nor after the SD "fix."Starting yesterday my phone started randomly turning off. NOT resetting, as no data was lost, and it turned right back on.
I'm fairly certain its due to minor jarring, and is therefore a battery connection issue. I'm going to go ask for a new battery at the ATT store and try that before asking for a whole new phone.
I'm curious if anyone else has experienced this. Also, if I got a new Focus, can it reformat my SD card, or is it locked to the specific phone?
Thanks guys.
its your sd card.... even though there is no data lost the turning off and back on is it rebooting ... you need to try a card thats been working.... there is a nice list on here or just buy a samsung one..
you can try a format and try the card again but theres a good chance it will happen again...btw what sd is it?
16 GB Sandisk, class 4. It doesn't turn back on on its own, though. I manually turn it back on. Kind of like if I did a battery pull, it would shut off and I'd have to manually turn it on.
Pull the card, leave it out and format... If the condition continues then its the phone, but I'm betting it will work fine.. Here's to hoping. It is strange but certain sd cards give this phone fits... the format is power off. Press n hold vol down,camera,and then power. Keep all pressed till you see the format screen pop up... Hope this helps...
Well, I put in one of those Samsung cards in from that ebay seller, and next day got a similar turn off, so I'm gonna say it's the phone.
If I switch it out in-store, can another Focus reformat the card, or am I gonna have to borrow one of their Nokias?
Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.
amtrakcn said:
Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.
Click to expand...
Click to collapse
Shuts down, have to manually turn on. No loss of data.
And I've reproduced it by setting it down on a hard surface multiple times, so bumps seem to be jarring something.
when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.
kawgirlval69 said:
when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.
Click to expand...
Click to collapse
LOL I found this out after I was told ATT doesn't even sell Symbian phones. Good to know.
So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.
antiquegamer said:
So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.
Click to expand...
Click to collapse
If by reboot you mean it just turns off, then that's what I was experiencing. I changed SD cards and it came back the next day.
I just switched phones today and haven't seen it yet, but I'll get back to ya in a week. Switching phones wasnt too big of a hassle for me, though, so you might just try that now while you're in your 30 days.
If it keeps happening, I don't know what phone I'll switch to. Shouldn't have jumped on that Zune 12 mo pass just yet.
Hey I put up a post and no one seems to be able to help me curious if you can:
I put a 32gb micro sd card class 2 sandisk into a samsung focus and it is now stuck on 15mb memory (not a new problem to this forums).
Everyone's solution on this forum is to reset the phone and start over, however its been a month now and no single reset has changed the phone from 15mb back to 8gb. There are no at&t apps either the phone is bare and can only make calls pretty much.
I have done both resets in many combinations of plugged and not plugged in. I have done the 3 button reset and the menu reset. Any suggestions would be greatly apreciated?
you never did mention if you took the card out...
well the card is out now, i originally tried to reformat every which way with the card in now it is removed. Any other questions that might help? any suggestions?
Would jailbreaking the phone help reset it? can it be jailbreaked in that state? and how the hell do you jailbreak ha?
well now that the card is out do the vol down, camera, power format....
i have done that alot and no result. Am i missing something about reseting?
I have done the 3 button format, about menu format, and also long press on the power button. I have done these in many combinations to no avail.
Is the phone complete garbage? Can i get it replaced by samsung?
Your phone is toast. This is what happened to me when I tried using a 32GB Class 2 Sandisk card. If you bought yours from AT&T or whatever, you should be able to walk in, show them the phone is bricked, and get a replacement. I'm not sure how it will play out if you bought it through other means.
what about buying a new one and returning few days later the broken one, will they know its a different phone?
I'm not sure, but why wouldn't you bring it in? You should be reasonably covered, support-wise. They have no way of knowing that you used a card.
neibl said:
what about buying a new one and returning few days later the broken one, will they know its a different phone?
Click to expand...
Click to collapse
yes they track the phones by the s/n and the imei.
i would bring the phone in, but i bought it through 3rd party dealer and i got my money back for the phone, but still have the broken phone and it would be great to fix it and have it for free.
Any way to get phone replaced by at&t? even if i have to pay does that kind of service exist?