Database Users

Help with 911 fix on a Rooted Rogers Magic

I bought this phone off Craigslist with a bunch of accessories for $180. The data worked for 24 hours, then since this phone didn't have the 911 fix, it shut off. Now, signing the Rogers waiver for me simply doesn't work. I've called Rogers countless times for this and there is nothing they can do.
I asked this question on androidforums and someone told me to upgrade to 5.0 Cyanogen and a new kernel thing. I did all that and I'm still without data over 72 hours later.
My current settings/about phone info is:
Firmware: 2.1-update1
Baseband Veersion: 62.52S.20.18H_3.22.20.17
Kernel Version: 2.6.33.4-cyanogenmod
Build Number: EPE54B
Now all I want to do is either downgrade to the 1.5 OS or keep the 2.1 or 1.6 OS with data. I know you can downgrade through HTC Sync, but all of my 6 family PCs do not recognize my phone through HTC Sync.
So what do I need to download/flash or whatever to get my data working? I'm not very technical savvy with Androids so if anyone can direct me to a good guide I'd be thankful.
Thanks
EDIT: I'm on a 32A device, if that matters.

Anyone?
I want this solved or I'm just going to sell this damn thing. Who wouldda thought Androids could be so difficult.

I think the problem you are facing is that because you cannot sign the waiver, you need to upgrade to the new radio. That is how rogers determines whether or not you have the 911 fix and are able to use data on their network. There are a few sources around here that can help you do that. (I'm not allowed to post links, so remove the space after the first h...)
h ttp://forum.xda-developers.com/showthread.php?t=677045 - Radio Switcher Tool
h ttp://forum.xda-developers.com/showthread.php?t=605239 - Manual Method
Once you upgrade the radio, you will need to pick a rom that uses the new 6.35.xx radio, if you want 2.1, I would highly recommend this one:
h ttp://forum.xda-developers.com/showthread.php?t=689652
There are several more roms that use the new radio and some are better than others, most are easily discernible with [6.35] in the thread title.
Hope this helps!

mrapp said:
I think the problem you are facing is that because you cannot sign the waiver, you need to upgrade to the new radio. That is how rogers determines whether or not you have the 911 fix and are able to use data on their network. There are a few sources around here that can help you do that. (I'm not allowed to post links, so remove the space after the first h...)
h ttp://forum.xda-developers.com/showthread.php?t=677045 - Radio Switcher Tool
h ttp://forum.xda-developers.com/showthread.php?t=605239 - Manual Method
Once you upgrade the radio, you will need to pick a rom that uses the new 6.35.xx radio, if you want 2.1, I would highly recommend this one:
h ttp://forum.xda-developers.com/showthread.php?t=689652
There are several more roms that use the new radio and some are better than others, most are easily discernible with [6.35] in the thread title.
Hope this helps!
Click to expand...
Click to collapse
I tried following the first one and got lost not only when I tried to create a fastboot, but also when I needed an SPL or whatever for a fastboot but I needed a fastboot for an SPL.
So confusing. Is there any easier way to do this?

hwy cannot you not get anything done by rogers? if you pay for data you are entitled to it regardless of what phone you use
tell them its a non-rogers phone called the htc magic from europe or something and it has long since been fixed before this 911 issue occurred on Rogers ;P
if they dont fix it then escalate to manager and if you have to office of the president
http://www.rogers.com/web/content/contactus
has the office of the president listed as well as other support numbers

Andy348 said:
I bought this phone off Craigslist with a bunch of accessories for $180. The data worked for 24 hours, then since this phone didn't have the 911 fix, it shut off. Now, signing the Rogers waiver for me simply doesn't work. I've called Rogers countless times for this and there is nothing they can do.
EDIT: I'm on a 32A device, if that matters.[/B]
Click to expand...
Click to collapse
The best (but certainly not easiest fix since it involves dealing with Rogers) is to call in and get escalated to 2nd level support (at least). They have a team that can add IMEIs to the blessed (do not scan/blacklist) list. Once you get your IMEI on the list you will have data again. If you politely keep insisting to get escalated technically (not to a manager) you can get to someone who has the ability to fix the problem. Keep pointing out that the issue is with Rogers and their implementation of the 911 fix (scanning and blocking on radio firmware level) and that your device is updated and does not have the issue. You need to keep insisting that the issue has nothing to do with your phone. The nice thing is once you get on the list, you will not have any more data issues. Based on my experience this will likely take you multiple calls and expect to loose data at least a couple of times during the process.
I went this route since my updated ROM already had the 911 fix and I was not downgrading to their ROM nor was I willing to sign their waiver and accept unspecified and unlimited liabilities.
Second option is to update the radio to 6.35 (since that is what Rogers is scanning for and making the blocking decision on) and get them to reset your data. That will also work except there are a lot more ROMs available for the old radio so this will certainly limit you.
I have no problem with data on my Magic, running a 1.6 ION based build, and using the old radio.

by escalating to tier 2 you are agreeing to the waiver verbally so they can add the fix...
no point in not doing the waiver if it works for u

You might try out the steps here to use the Dream radio with your Magic, that way you will still have 3G data: h ttp://greatbigdog01.wordpress.com/2010/05/10/rogers-post-e911-magic-to-cm-5-0-7-android-2-1-with-dream-e911-radio/
I'm using it here and it's great.

I tried calling Rogers again and claiming I was on the other operating system, they say they'll look at it.
Does anyone have a more noob-friendly guide to downgrading my Radio?

Andy348 said:
I tried calling Rogers again and claiming I was on the other operating system, they say they'll look at it.
Does anyone have a more noob-friendly guide to downgrading my Radio?
Click to expand...
Click to collapse
If you are on a 3.x radio currently, just flash the 3.22.26.17 E911 radio from the dream into your Magic. It's compatible and Rogers will then detect your phone as updated.

GreatBigDog said:
If you are on a 3.x radio currently, just flash the 3.22.26.17 E911 radio from the dream into your Magic. It's compatible and Rogers will then detect your phone as updated.
Click to expand...
Click to collapse
No it wont
If you have a 32A you need to sign that waiver to be on old radio. Request tier 2 support and just get them to give it to you. It's a pain in the behind not to do it. CM5 is well worth the hassle.

xaueious said:
No it wont
If you have a 32A you need to sign that waiver to be on old radio. Request tier 2 support and just get them to give it to you. It's a pain in the behind not to do it. CM5 is well worth the hassle.
Click to expand...
Click to collapse
Actually GBD has been using the Dream radio on the Magic for a while now without getting data cut off.
To Rogers the Dream radio isn't the old radio therefor passing the scan sweep.

Just flash over new radio?
Hey guys,
I also have the same problem with rogers. I have been sent to tier 2 support but was wondering if I could just flash 3.22.26.17 E911 radio over top of my current one (3.22.23.18)? Would it brick the phone without having to wipe and reload the rom?
Thanks.

Mod. edit: not dev related, moved to general

Not sure where the best place to ask this is...
I have:
HBOOT-1.33.2010 (SAPP50000)
3.22.23.18
RA 1.6.2H
Can I simply flash the 3.22.26.17 radio via ADB fastboot and be good to go on the sweep?
(edit: I have a Rogers Magic 32A on the Rogers network... trying to get the Dream radio on it per GBD's advice)

G2 Touch Hero - Help needed re. android & 3 network

Hi,
I have the G2 Touch hero on t-mobile. It has been unlocked. It currently shows as ROM version 2.73.405.5, Android 1.5.
I want to start using on 3 Network, I have their internet / phone / text package.
I'm very new to this, so please can someone help me and point me in the right direction, as I would like to know the following;
1. How do I upgrade to android 2.1.
2. How do I get the 3 portal stuff to be on the phone when I switch on each time, as I would if it was a 3 phone. In other words switch on as on 3, not t-mobile.
Many thanks for your help.

Use BTDAGs guide linked in my signature to find out how to install custom ROMs.
As yet there are no 3 customised 2.1 ROMs.
You can get the 3UK customised 1.5 ROM in update.zip format from here...
MoDaCo'S Stock ROMs + radios in update.zip format for GSM Hero
Or just use any custom 2.1 ROM and search "3 uk skype apk" and "3 uk MSN apk" for those two apps,... not sure if there are others you may want/need?

Hi ddotpatel,
If I don't use a custom rom, because I find it difficult to do, can I just get an "official" 2.1 upgrade for the phone via t-mobile or 3 network. Which would I need, as its a t-mobile phone, with a 3 sim?
Thank you,

mike300 said:
Hi ddotpatel,
If I don't use a custom rom, because I find it difficult to do, can I just get an "official" 2.1 upgrade for the phone via t-mobile or 3 network. Which would I need, as its a t-mobile phone, with a 3 sim?
Thank you,
Click to expand...
Click to collapse
Now Im not 100% on this.. but would the t-mobile phone not tell the update server it needs the t-mobile update regardless of the sim thats in it?
.. for example.. Ive got an unbranded hero.. with an orange sim.. but I got the unbranded update pushed through to me.

polakscot said:
Now Im not 100% on this.. but would the t-mobile phone not tell the update server it needs the t-mobile update regardless of the sim thats in it?
.. for example.. Ive got an unbranded hero.. with an orange sim.. but I got the unbranded update pushed through to me.
Click to expand...
Click to collapse
Indeed that sounds about right to me,....
There are no UK branded TMobile or 3UK 2.1 ROMs yet, they always take longer to be released. If you dont want to use custom ROMs, and are happy to NOT have root access, you can run the official RUU .exe filefor 3UK from [ROM] Official HTC Hero RUU ROM + Radio Links . This will install android 1.5 (3UK customised) and have your phone set up for updates.
WARNING,.... You might not be able to use custom ROMs ever again once updated to official 2.1.

Rogers Magic update, should I install it?

Hello everyone,
I am writing to find out if anyone out there can tell me if I should install the official updates for my Rogers branded Magic and if so should i install them in order? You see I have an unlocked Rogers branded Magic that I used for a while before getting my Tilt 2 however I am looking at using the Magic again now that I've learned about PDAnet for tethering. Anyways, since I hadn't looked into Android since getting the Tilt 2 I thought I'd see if there had been any updates and I found on HTC's downloads a couple of updates for the Rogers Magic and rather like the idea of Sense and multitouch but want to know if these updates will relock my phone forcing me to learn how to unlock it again? (I originally bought it unlocked and have to have it unlocked because I am on AT&T). I've also considered rooting and flashing a newer ROM however without the Wiki being up I'm kind of scared that I don't understand enough about it to do it correctly. Anyways, if any of you could please let me know if the updates would break my ability to use my phone on AT&T could you please let me know about this and any other drawbacks to applying the upgrades? Thanks and I hope that you all have a nice night.

I unfortunately can't answer your question about the updates, however, if you do decide to root your phone I put together a guide that's based on how I did it and the resources I used, just all pulled into one post. Check it out if you'd like: here.

Bell/Virgin Froyo Update

Any word yet if/when Bell/Virgin will be rolling out 2.2 to Canadian users?
If I don't get it relatively soon I'll probably root. Is that more difficult to do with the Bell build?
Any suggestions from rooted Bell users?

No word yet. Canadian carriers suck at issuing updates in a timely fashion. I rooted my Legend over the summer and installed the Vodafone 2.2 build recently with no problems. For the root, you'll need to downgrade to the 1.31 RUU before you can successfully root.

Hi,
I wrote to Virgin Mobile support on November 30 and I got the following answer:
Hi there - HTC is currently working on this update and we're hoping to have it within the next couple months. We'll keep you guys up-to-date online. Stay tuned!
Lots of Love,
Virgin Mobile
Click to expand...
Click to collapse

And before that I wrote to Bell support and never got answered.
Personnaly, I found that «next couple months» is very long!

MikaelG said:
And before that I wrote to Bell support and never got answered.
Personnaly, I found that «next couple months» is very long!
Click to expand...
Click to collapse
Bell never answer questions I email them, HTC Legend related or not.
Sent from my HTC Legend using XDA App

I made a thread about this over at howardforums. somebody responded saying Virgin is working on it and they expect it to be out in January, and if there are any delays, early February.

I got tired of waiting for Virgin to come out with Froyo, so I rooted and flashed Cyanogen on my Legend and couldn't be happier. There is a bug with voicemail notifications, but I'm sure that will be fixed soon.
When (and IF) Virgin has an update, I'll do it on my wifes phone, but the added features that Cyanogen gives is well worth it.

FourForty said:
I made a thread about this over at howardforums. somebody responded saying Virgin is working on it and they expect it to be out in January, and if there are any delays, early February.
Click to expand...
Click to collapse
That's pretty brutal. I love my Legend, but I really regret buying it from Bell. I've had nothing but bad experiences with them.
Which rooting guide has the most success with the Legend?
I'm fairly new to this, so I'll have to do my homework before attempting a root.
Maybe a good December project.

i work for virgin mobile and own the legend myself.
I ask my DM, and manger almost weekly about the update only to hear that they have no idea.
I call technical support (store line/regular line) and no one there knows either.
I also check our daily updates.. daily. Only to find nothing about the legend day after day.
I've been holding my breath for the update, but i don't suggest you do the same.

Unbrand your phone by installing the WWE version and you will probably get the update faster than Bell or Telus.
Hopefully it's coming Monday.
--io

The update is likely only days away so i suppose it's a funny time to ask about debranding.
My main issue is that I don't know what rom to use from the shipped roms website... a little bit of a text explanation would be great.
I still don't know what RUU means... or what WWE is... and i've been actively doing some reading on the subject.
Any advice would be appreciated!
Thanks!

go to the wiki!!!! everything is there!!!!

Haha, that post was actually quite useful
RUU = Rom update utility
WWE = World Wide English
So all I have to do is pick the most recent WWE version and I'm good to go?

I got annoyed with the flip-flopping and waited until after the halfway mark in the month. I've rooted my phone and it works perfectly.
I found that Blayo's ROM to run extremely well on the Legend.

Sorry for bumping it again ( I've been monitoring this thread and everytime i see it bumped up, it gives me hope... but only to find out we are all asking the same thing ... WHEN?!!)
Since BELL discontinued the Legend, does this mean when (if?) Virgin releases the OTA update, BELL users like me will get the same VIRGIN update as well show up on our phone?
The post about updating it with the WWE version... if i understand it correctly, the steps are:
1. Create a gold card... i saw a thread about a manual (albeit complicated for the non-techno geek.. ) way and an automated way using a software someone wrote
2. Run the latest WWE that has been posted (this is supposed to debrand our phone so that we can "see" the SOftware Update for WWE, right)
3. Check the Software Update on the phone and i should see the Fryoyo Update. ( I assume if we apply update, the ROM Update (data) it will download on the phone will be billable...or count as your data usage)
Does this sound about right?
I'm keeping this update via WWE as my last option if the OTA does not see the light of day...for us BELL users..

At this point, i'd say it's 70/30 that bell does not get the update. Just because as you've said, it's a discontinued phone for bell. with a small install base.
Hopefully Virgin/Bell decide to push it to bell sets. I'm not sure if they'd have to prepare two versions for that though. From what i understand, we're only a few days away from finding out.
It's funny, Bell Discontinued the Legend because they couldn't keep them in stock due to HTC having a lack of stock because the Amoled screen wasn't being produced fast enough. hence why they switch to a different screen for the Legend. Most people think it was just old or selling poorly when in fact those are both false.

QkSi1ver said:
Sorry for bumping it again ( I've been monitoring this thread and everytime i see it bumped up, it gives me hope... but only to find out we are all asking the same thing ... WHEN?!!)
Since BELL discontinued the Legend, does this mean when (if?) Virgin releases the OTA update, BELL users like me will get the same VIRGIN update as well show up on our phone?
The post about updating it with the WWE version... if i understand it correctly, the steps are:
1. Create a gold card... i saw a thread about a manual (albeit complicated for the non-techno geek.. ) way and an automated way using a software someone wrote
2. Run the latest WWE that has been posted (this is supposed to debrand our phone so that we can "see" the SOftware Update for WWE, right)
3. Check the Software Update on the phone and i should see the Fryoyo Update. ( I assume if we apply update, the ROM Update (data) it will download on the phone will be billable...or count as your data usage)
Does this sound about right?
I'm keeping this update via WWE as my last option if the OTA does not see the light of day...for us BELL users..
Click to expand...
Click to collapse
There was noise about an update in Mid-Jan from Virgin, Bell as far as I remember has discontinued support and it's unlikely that there's going to be an update. You won't get the OTA update unless Bell releases it. I'm rather dissapointed with the promises that keep being broken for our rather expensive service... Root your 'phone.
The procedure is :
Create a Goldcard. As you mentioned there's very easy to follow guides out there.
Downgrade your phone to an earlier version of the software. This permits rooting your phone.
Root your phone. This will allow you to install a ROM other than the Carrier's ROM.
Install either a stock ROM (WWE) or a custom ROM.
As I mentioned in my previous post, I am using Blayo's ROM, which is almost identical to the stock FroYo ROM, but with a few tweaks that just make the phone feel nicer. I would reccomend looking into some of the other ROMs as well. You may find something you like. Android's about choice and this is one great advantage of rooting your 'phone.

mike998 said:
There was noise about an update in Mid-Jan from Virgin, Bell as far as I remember has discontinued support and it's unlikely that there's going to be an update. You won't get the OTA update unless Bell releases it. I'm rather dissapointed with the promises that keep being broken for our rather expensive service... Root your 'phone.
The procedure is :
Create a Goldcard. As you mentioned there's very easy to follow guides out there.
Downgrade your phone to an earlier version of the software. This permits rooting your phone.
Root your phone. This will allow you to install a ROM other than the Carrier's ROM.
Install either a stock ROM (WWE) or a custom ROM.
As I mentioned in my previous post, I am using Blayo's ROM, which is almost identical to the stock FroYo ROM, but with a few tweaks that just make the phone feel nicer. I would reccomend looking into some of the other ROMs as well. You may find something you like. Android's about choice and this is one great advantage of rooting your 'phone.
Click to expand...
Click to collapse
I'm gonna give it up to the end of Jan and if there are no updates, i'll definitely go this way... im out of space to install anything else... angry birds and talking tom are taking so much space... had to remove my talking tom to install some smaller apps.

On Facebook, the guy from Virgin told that they had problems with the update so they are doing more testing...
If you want to be up to date, I really suggest you to root your phone and try a rom. You won't lose any functions on your phone and you'll never have to wait again.

mike998 said:
There was noise about an update in Mid-Jan from Virgin, Bell as far as I remember has discontinued support and it's unlikely that there's going to be an update. You won't get the OTA update unless Bell releases it. I'm rather dissapointed with the promises that keep being broken for our rather expensive service... Root your 'phone.
The procedure is :
Create a Goldcard. As you mentioned there's very easy to follow guides out there.
Downgrade your phone to an earlier version of the software. This permits rooting your phone.
Root your phone. This will allow you to install a ROM other than the Carrier's ROM.
Install either a stock ROM (WWE) or a custom ROM.
As I mentioned in my previous post, I am using Blayo's ROM, which is almost identical to the stock FroYo ROM, but with a few tweaks that just make the phone feel nicer. I would reccomend looking into some of the other ROMs as well. You may find something you like. Android's about choice and this is one great advantage of rooting your 'phone.
Click to expand...
Click to collapse
Hello there, i'm new to this flashing ROM, rooting and stuff...
In your post, it sounds easy, create a golden-SD (follow the guides), downgrade and update the WWE...
i got lost on the second step... how do you downgrade the phone? I have a VM legend 2.1 w/ update 1 and seems like VM is not giving out the update. I'm thinking going your way but don't know how to downgrade the phone.
Please advise.
Thanks in advance.

Bell HTC Legend not seeing 2.2 update

Hi,
I have a locked HTC Bell Legend, which as some of you might know is now upgradeable to 2.2 via an OTA update as of last week.
The problem I'm having though is that my phone isn't seeing any updates (gives the "your phone is up to date" popup when I check). I have tried rebooting, going through wifi, using *#*#checkin#*#*.
Does anyone have any ideas or know of a place I can manually install the update?
Thanks for any help.

You can either root your Legend and install a custom FroYo ROM or go to the following website and install the Bell 2.2 rom.
http://www.shipped-roms.com/shipped/Legend/

Thanks!
I've never installed a ROM this way before, can someone point me to a helpful guide? I searched around a bit and didn't find much.
EDIT: to clarify, the links above are to the official Bell 2.2 ROMs, but doesn't have the RUU. I can't find any resources on how to install an official ROM release without RUU on a locked phone.

make a gold card, download the htc 2.2 world wide english edition update, with the gold card in your phone runt the update, it worked for me i installed 2.2 a month ago without rooting my phone. I have also sim unlocked my phone.
when its done put in the apn data for your carrier and your good.

addition to first post:
im also with Bell.
email me and i will send you the link for the one step gold card.

I *do* get the update, but it fails because I removed some of the stock apps.
I've been trying to find the APKs for these (yes, I know, I should have made a backup).
Does anyone have, or can point me in the right direction for getting these apps back ? In particular the stock (DCSSTOCK.apk) and twitter apps.
Thanks,
Rob.

You can switch the rom.zip inside the ruu with any other official rom I think. If you don't want to make a gold card.
Sent from my Legend using XDA App