MMS? - Focus General

any ways to change AT&T settings at Samsung focus? The active network now is my local network, but still when I open settings via *#9920#, I still see AT&T settings.
I have tried doing a hard reset, and also installed the program called "Samsung Tools" and checked on RUN ADC. But I don't see any ADC menu coming up even after doing a soft reset.

Im going to look into it also, and see what I can figure out. Will post if I have any updates

I didnt see a menu after reboot either and i dont think its suppose to have one. I tihnk by enalbing ADC your just teling your phone to reconfigure the network instead of using the preseted values.
Samsung tools was the only method that worked for me and i tried pretty much everything.
My only problem now is that my carrier doesnt support wp7 and im having the same issues receiving mms as my old HD2. All pictures in mms are very small and with low resolution for receiving.
i would try the following:
- to avoid any kind of bad configuration its better to perform a full reset (method1 in many tutorials, using diagnosis menu)
- before installing anything, check if your 3g is working properly. In case positive, unlock your phone and install samsung tools.
- click on reconfigure adc (only) and reboot your phone.
- check if mms works for you.
- case positive, begin installing everything else and avoid any cellular, data, mms reconfiguration.

Related

MMS Problems

Hey, just wondering if those on T-Mobile UK with the HD2 have had any problems with MMS? I've had the phone a couple of months but never tried MMS, until someone tried to send me one the other day. I got the message and when i tapped on it, its asks me to download the pic, i tap download and in the notifications it says unable to download.
I've tried getting T-Mobile to send the settings again to no avail, and have tried the sim in an old phone and MMS works fine. I've tried manually entering the settings and deleting the original ones but still doesn't work.
So i'm thinking its something with the HD2 rather than T-Mobile, but would just like to confirm with someone else's settings. Anyone any ideas?
Proc28 said:
Hey, just wondering if those on T-Mobile UK with the HD2 have had any problems with MMS? I've had the phone a couple of months but never tried MMS, until someone tried to send me one the other day. I got the message and when i tapped on it, its asks me to download the pic, i tap download and in the notifications it says unable to download.
I've tried getting T-Mobile to send the settings again to no avail, and have tried the sim in an old phone and MMS works fine. I've tried manually entering the settings and deleting the original ones but still doesn't work.
So i'm thinking its something with the HD2 rather than T-Mobile, but would just like to confirm with someone else's settings. Anyone any ideas?
Click to expand...
Click to collapse
I'm not having any problems. I did run a custom ROM a while back that displayed the same problems you mention, no matter what I did with the settings it wouldn't send or download. Not had a problem since though. Have you tried running the connection wizard again? (settings tab-menu-all settings-connections-connection setup) Might be worth a go.
Your provider settings govern how your phone handles MMS. You should be able to download the settings automatically, or enter them manually. I'd call them and ask how to configure MMS.
Got it working, tried what leoni1980 said, which i've tried about 10 times last night. And it worked lol, don't know why it just started working but cheers.
I am having the same issues - custom ROM, now won't download MMS.
It's refreshed the settings to -mobile UK, which is a start, but it doesn't seem to want to download
I have had the same issue on some custom roms, just seems that some work and some don't. I use Artemis v27 and not had any problems although I did have to reset my connection setting to start with as posted above. I also have 3G setting set to auto mode, although I don't know if this has anything to do with it.

MMS&Data Connection Problem..

Apologies if this has been posted before, I have tried to find topics similar, but have found no resolution thus far.
My X10's data was working perfectly, then about 2 weeks ago, market stopped working at "Starting Download" never completed, and I couldn't download Apps! This suddenly fixed itself one night randomly, and all my apps downloaded and installed, but instantly the market problem continued when I tried to use it again!
Now, the 3G/2G connection is totally non existent, there is NO icon at the top.. I have tried restarting the phone, turning it off and on, sim and battery out, even calling O2 to get correct APN settings (Server field is black, is this right?) and I got no "green light" beside "mms" at the APN type field..
The signal was fantastic before, and my family are still getting 3G connection on their phones, so I ahve no idea what the problem is.. I installed a few battery saving things which Iv since uninstalled.. but i have no clue what to do!
Any help would be much appreciated.. Thankyou!
suggest backing up your apps and then doing a factory data reset.. it's a pain in the proverbials but worked for me when this happened a couple of months ago.
How do I go about doing this mate? Any easy way?
Hi - Before you do this.. Can I just check something.. have you check in your network settings that it's not switched off... settings; wireless controls; mobile networks; MMS and data (needs to be on!).. and network mode - best to have it on GSM/ WCDMA Preferred to make sure... otherwise.... to answer your question above..
That will depend on whether you've already downloaded a file/ app manager such as ASTRO which will allow you to back up the apps.... if not you'll just have to make a note of which ones you want to reinstall and re load them after you've reset the phone.. the reset is done in the settings menu - sd card and phone storage - factory data reset... it will reset your phone back to how is was when you first got it though..

[Q] internet stopped working today

Not exactly sure what happened, but today my internet stopped working on my vogue 6900. I have metro PCS. Everytime I try to log onto the internet it keeps asking for my password. I have tried the 000000, and that is not working, neither is mymetropcs. I have the unlocker de coder and it is set for 000000. I tried my hex# and my dec# and my serial number. None of those work. Is anyone else having this issue too? Also tried mymetropcs and also left blank, none of these worked
I tried reinstalling the metro cab and resetting my name and password with the abouve--- did not fix it. Can anyone help w/ this?
Thanks in advance
No one else is having this issue?
I am using nsfans rom w/ win 6.5 vogue 6900 if that helps any
was working beautiful until the other day.
I did notice that my unlocker came up out of the blue one day, I thought I had enabled it somehow. Looks like metro might have done it?
Sorry for not answering your pm.
Metro will try to crack down on internet usage from time to time. Particularly if your device was placed in their network via other ways aside from MetroFLASH.
Try to see if there is a newer PRL (although 2001 and 2004 have not been updated in forever). Also, make sure that your proxies didn't change. I have seen this happen before. Check them in Start>Settings>Connections.. (forgot the rest, sorry )
The one thing I did not understand is what do you mean that the "unlocker came up?" Are you talking about CoKeMaN's unlocker? or what?
Metro will try to crack down on internet usage from time to time. Particularly if your device was placed in their network via other ways aside from MetroFLASH.
Try to see if there is a newer PRL (although 2001 and 2004 have not been updated in forever). Also, make sure that your proxies didn't change. I have seen this happen before. Check them in Start>Settings>Connections.. (forgot the rest, sorry )
The one thing I did not understand is what do you mean that the "unlocker came up?" Are you talking about CoKeMaN's unlocker? or what?
I had the phone flashed by a corporate metro store and pay for internet
I have tried to reset all the settings in start, settings, connections. It will not save any of the settings
I can get into the epst settings and have checked all the settings in there.
Right now I have another problem too. My pc will not recognise the PDA. I have the right version of sync center, but every time I plug into it, it never recognises the vogue. The phone recognises that it is plugged in, but I am getting an error code and can not find any info on the error code
0x80004005
Also in the epst settings I cant change the setting for PRL capability preferred, it is set at disable. When I click on edit it wont allow me to change the setting. Should this be set at enable or disable?
Do you know the number to dial from the phone to update the PRL?

[Q] i cant send/receive calls/texts.. HELP

I've just bought a second hand omnia 7, i put my sim card in and went straight on facebook so i assumed it was fine.. i then realised i couldnt make calls or send texts, and none of my calls went through. i tried it on a different sim and had the same problem.. HELP
I also have this problem any help? I cant make/send calls or texts but can get on G and browse the internet, could this be a problem with the setting on the phone? APN's maby? done 2 factory resets and recieved a text from windows phone saying welcome but thats all it will do....
I have the same problem, after some time. Messaging and calls stop working...
Has anyone come up with a fix for this?
I have full signal on an unlocked Omnia 7 but it is a simple case of not being able to make any calls or texts (or receive them for that matter).
Maybe they tamperd in Diagnostic Tools. I messed aroun and had a hard time restoring the radio settings. Look for diagnostic codes here you find a toon if codes to use. Hit this in your dial pad and you install and start the diagnostic tools.
##634#
You need to find the codes (cant remember em im afraid) that gives access to gsm/3G section.
Just had to look =P
- Hit *#32489# and you get to Cyphering. Mine is on
- Hit back once and you can press [5] RRC (HSPA). Mine is set to REL6
- If you back to the side where we could find the above [5]RRC option, you have below a Dual Mode setting. Mine says "Not ACT"
- When you type in *#32489# you can press back 2 times. There you can select option [7] Network settings. In there you can look if stuff is in automatic modes. Like...
[2] Band selection, mine is in automatic.
Well, there you have it. Something to compare to a working device. A hard reset won't put these values to default so you will have to look for your self. Now be carfull in there, you can do more damage if you dont acctully read what the pages says. If you understand what im saying, there should be no problems. Check out your settings and compare to mine. Se any diff just set it like i given advice on. Hope this helps..
Cheers for the advice but it hasn't helped as I have the same settings as you, another thing to add whenever I do try to make a call it comes up "00:00 Call Ended". I hope that may help someone in diagnosing the problem.
Have you tried downloading the Samsung Network Profile tool from Marketplace and then changing the Active profile to your SIM card?
Hvae you tried putting an unbranded ROM on? (even an old one as Zune will update with the unbranded ROM!!)
Same problem tried different ROMS but still have "Emergency Only".
The SIM is OK.
anybody found a fix for this problem ? im also suffering but the phone will receive texts and voice-mail on the orange network, it was on orange before i got it unlocked.
thanks hope there is help out there

WARNING! Do not update to 8.1 if your phone is CDMA

HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
reker said:
HTC 8X/8S
HUAWEI W1
Confirmed brick after 8.1 developer update with CDMA network.
Lumia 822 Verizon
Confirmed no problem if you use GSM/WCDMA.
If you have already bricked your phone, try this:
1.Power down phone by pressing Power button.
2.Press Power button and Volume +/- button at the same time, phone will go to flash mode.
3.Press Camera button for 5 seconds to power off your phone.
4.insert a GSM/WCDMA SIM card in your phone and turn on phone.
It seems that 8.1 not compatible with CDMA SIM card.
Click to expand...
Click to collapse
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
starsoccer9 said:
I have it on my htc 8xt and its working fine. Well I am having lockscreen issues but the network is working fine for me on sprint.
Click to expand...
Click to collapse
the problem with me no wifi
no mobile data
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
No problems what-so-ever updating and running on my Odyssey...other than taking forever to download and install.
Working fine in my Lumia Icon from Verizon.
No cellular data after hard reset
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
GoodDayToDie said:
That is so far from something you could call a "brick" it's not funny. "Brick" means un-recoverable. If you can "un-brick" something without diassembling it or at least using hardware a normal user couldn't have access to, it's not a brick!
Also, has anybody else actually had this problem? A few people seem to indicate that they have *not*...
Click to expand...
Click to collapse
HTC confirmed this yesterday, they awared the problem and contacting with MS. Announcement by HTC China
The problem covered both HTC 8s(A620D) and 8x(C620d)
8X/8S have similar but more serious problem with gdr1 - gdr2 upgrade last year, even can't boot into SPL.
By the way, to normal users, if their phone turn into black screen and can't boot, it's a brick. No one will care about if it's a real brick, what they know is: I can't use my phone, it's not working, just like a brick.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
i got the same issue with my ativ s.
everything works except mobile data.
is there some settings i can try since i didnt do a hard reset but the normal reset from the phones "about" menu.
my network is WIND greece.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
fgr said:
I by no means have a brick, but I do now have an issue. Here’s what happened.
I have a Sprint ATIV S Neo, GDR3, Interop-unlock, the whole deal.
Installed the 8.1 update yesterday, and everything was working. I have been playing with all kinds of “stuff” in the registry and such, so I decided that since I had just installed 8.1 I would start fresh and do a hard reset. I don’t really care about keeping interop-unlock at this point. Even with it, so much is still locked down. I’m sure in the future someone will get this cracked and we can really have fun, but until then, just being developer unlocked is good enough.
So, when I got home I reset the phone (power+volume down, exclamation point, then the remaining sequence).
Phone boots back up, and I connect to my WiFi and set everything back up. I think life is wonderful at this point. Then decide to test my 4G download speed so I turn off wifi.
Oops, no cellular data, phone calls and text are fine (didn’t try mms, but probably doesn’t work, blank url in the provisioning). Tried all the usual tricks (##72786# and such). I have my msl, so I go into the provisioning, and things look messed up. My MDN and MSID are 000003872. That makes no sense, so I set them back to the correct values and still no go.
Called Sprint. They ran me through all the usual things that I had already done (hour on the phone with them).
Long story short: The activation program seems to be missing from my phone. Hands free activation never tries to start, in fact, after hard resetting again and watching closely, during setup it says “Activate your device can’t be opened”. And the network settings are missing from the settings menu.
So after work I’m going to take it to Sprint and hopefully they have a factory image they can flash (hopefully an older version so I can update things myself).
My thinking is that the 8.1 update is basically the new rom, but during install doesn't delete the existing carrier programs. When I hard reset, all that got re-installed was the strictly Microsoft stuff, not the carrier specific items i.e. hands free activation.
PS Sorry about the novel...
Click to expand...
Click to collapse
I saw your reply to my thread for the same issue. I did some research on WP Central and found another thread where someone was having the same issue with an Ativ S and the solution was to manually enter the APN information. I don't know what the APN info is for Sprint, but when I checked it on my phone it was blank. It seems like a safe bet that updating that info would fix the issue.
---------- Post added at 04:01 PM ---------- Previous post was at 03:40 PM ----------
iknowsingh said:
No need to apologize for the novel! I did the SAME exact thing as you (except I hard resetted via settings > about > more info > reset your phone). Luckily I know my MSL, and have my MSID handy. I wiped my settings by doing ##72786# and selecting ok twice. I rebooted my phone manually and then went to the 'activate my device' app in settings. It did what looked like a profile update and it said my phone was successfully activated with my phone number listed.
I can browse the web on Sprint's network, make/receive calls and send/receive texts. The only thing I can't figure out to fix is MMS. I can't get or send picture mail, group texts or any kind of MMS at all.
I've managed to get my coworkers settings from his ATIV S Neo but I can't figure out how to edit them on my phone. Going into ##3282# doesn't let me edit things that deeply.
From what I've heard on other forums is that we're basically SOL unless Sprint releases their firmware updates and their release of 8.1 soon (which they have confirmed they will do this summer).
I figured from the get go when this started yesterday that this 8.1 release doesn't seem to properly support CDMA and judging by how many people have this issue, I was correct. Microsoft really needs to work better on the CDMA side of things.
Click to expand...
Click to collapse
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Would you be willing to post the settings? I am guessing that the issue may be partially related to APN settings being missing under Settings, Cellular+SIM, SIM settings. I read a post by someone on another forum who had the same data issues but fixed them by entering the APN information for his carrier. I've tried a couple of different APN settings that I've found out on the web for Sprint, but I'm not sure they are accurate. All I know is that they were missing when I checked them on my phone.
Click to expand...
Click to collapse
I would not mind at all! I went into ##3282# on his phone, selected 'view' then 'others' then 'MMSC URL' . The two pictures are attached, the order of the settings begins with the picture that says '[email protected]'. The second pic is literally a continuation as it starts right where the first picture ends (I scrolled neatly!)
I've been trying to find the correct Sprint APN settings around the web, and a lot of sites have similar settings as options but either Windows Phone doesn't have enough fields for the settings, and the fact that in the APN settings on 8.1, it doesn't let me change the authentication type.
I noted on my coworker's ATIV S Neo that in his 'cellular+SIM' section, he doesn't have options to input APN like I do... the hard reset must've kicked the CDMA stuff in our phones to the curb.
fatdata said:
i have fixed my issue with some internet research.
adding manually the APN of the provider in the APN settings solved the issue for me.
hope i helped.
Click to expand...
Click to collapse
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
iknowsingh said:
Would you mind posting the APN settings you used? That would be appreciated... I've tried going to various sites but wasn't sure what was the correct ones.
Click to expand...
Click to collapse
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address for wind (my provider) and it worked the rest seemed to not make any diference
VODAFONE
GPRS APN: - internet.vodafone.gr ή webonly.vodafone.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=05
APN type=default
DNS: - 213.249.17.10, 213.249.17.11
WIND
GPRS APN: - gnet.b-online.gr ή gint.b-online.gr
Username: - {κενό}
Password: - {κενό}
MCC=202
MNC=10
APN type=default
DNS: - 212.152.79.19, 212.152.79.20
fatdata said:
they are for greek providrs though... I think you need to find the ones for your provider.
note: i just used the GPRS APN address and it worked the rest seemed to not make any diference
Click to expand...
Click to collapse
Ahhhh, Vodafone... I assumed you were a Sprint brethren... I appreciate your post nonetheless! Thank you, sir. Now to continue the hunt for correct Sprint settings -_-
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
Click to expand...
Click to collapse
I actually work for a Sprint store (non service/repair location) and I don't have TEP. I actually DO have an upgrade available since I bought the ATIV S Neo off-contract. I wouldn't mind using my upgrade on another ATIV S Neo... and whatever Windows Phones Sprint gets in the future, I'll have to buy off contract (which is nothing new to me lol).
I could technically add TEP to my line and wait a few days then do an advanced exchange at a local repair center but I'll most likely get a refurb as most of them are. I'd rather a brand new device
So I'm currently debating using my upgrade...
fgr said:
Just got back from two Sprint stores and a Best Buy with Samsung reps on hand. None of them had access to any means of reflashing to stock, and really had no useful information. I was surprised by how little they knew about any Windows phones.
I do have TEP though, and they ordered me a new phone. I should have it in a few days. Costing me nothing
Wish I had something useful to tell you folks...
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Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
ZogJones said:
Did you mention the update to 8.1 or did you just play dumb? I am thinking I am going to have to do the same thing as you but I don't want to walk in there and tell them that I did the update and have them tell me I'm SOL.
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I was completely honest, gave them the whole story from start to finish. Even pointed out some of the cool features of 8.1 :laugh:
If this was the new Galaxy they might have given me a hard time, who knows.

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