Hello everyone, I came across a problem i cannot seem to be able to fix.
I obtained an activation code from Microsoft but it did not work i reinstalled everything on my phone redid everything thinking i may have done a mistake in the installation process but it did not work.
I called Microsoft to ask them for a different one and they said they could only give 1 code but i at least got a confirmation that the code was correct.
So what could be the problem?
Is their anyway we can skip the Activation Code without needing an actual code.
any solution to this except buying and HD7 would be greatly appreciated.
even installation ones who knows maybe i did do something wrong.
I seen somewhere around here that you have to hard reset your phone, in order for it to work, look around. If that doesn't work then what i would do is call MS and tell them your code isn't working anymore for some reason, and make up some story to them.
how about being another john dough and request a password as a new person?
americans have the privilege of using the stupidly easy chat support
kevin_Chavez7 said:
Hello everyone, I came across a problem i cannot seem to be able to fix.
I obtained an activation code from Microsoft but it did not work i reinstalled everything on my phone redid everything thinking i may have done a mistake in the installation process but it did not work.
I called Microsoft to ask them for a different one and they said they could only give 1 code but i at least got a confirmation that the code was correct.
So what could be the problem?
Is their anyway we can skip the Activation Code without needing an actual code.
any solution to this except buying and HD7 would be greatly appreciated.
even installation ones who knows maybe i did do something wrong.
Click to expand...
Click to collapse
How do you know it didn't work? Did the phone give a message that it was wrong code or what? Is it just the market not working? Are you sure that you just didn't do the registry changes correctly to change it to a hd7?
when I input it and selected activate it said activation failed after I called ms to confirm the code was right I tried it again but it failed. Is. Their something else I have to do besides the instructions on the thread?
yippe!!!!! just scored a code from indonesia using a hidemyass proxy
the cs rep ask me for my phone model, address, full name, etc, then done
he don't ask me for imei!!
Related
I have called them twice today, did chat three times and even e-mailed them. 4 times i have been told they are out of the activation codes, and the last time i got asked for the imei......this is becoming a huge headache, are the apps and the xbox live functionality really that worth it? or should i admit defeat and go back to droid? Any one else haveing similar issues? or is anyone willing to pass along there code because they just dropped in to check it out than flashed back to something else?
Make up another email and name. They can check your chat history so making up more stories wont help. With a new name and email start a chat. Make up some BS like you use a throat mic and they customer service on the phone didn't understand you. It doesn't matter what name or number you give them Im more than sure their codes are pretty universal on devices of the same type. If no success make up another email and name and try again. I got it on my 3rd try via chat.
so i went back in armed and ready, new name, new email, and hopes for a code
Caleb: Welcome to Microsoft Customer Service Chat, Josh.
Caleb: I understand that you need an activation code for Windows Phone 7. Is this correct?
Josh: yes sir
Caleb: Thank you for the confirmation.
Caleb: My apologies but our tool to generate the activation code is undergoing system update. Kindly contact this number: 877-438-9863. Business hours are 9:00 am to 1:00am Eastern Time. (6:00am to 10:00pm Pacific Time). They are the team that can assist you in activation code
back at square one............
Just wait it out. N if they say to call make up some BS. Say you got some issue with your voice or speaking. If not then try the email route.
he told me to call, i said i had a horrible stuttor and tried to call them already but got frustraited with them not being able to understand me lol. I did send an email so we will see what tommorow brings. Thanks
I took two attempts for me to get a code from them.
They will give you a code - just wait it out.
You can still configure your handset to sync your contacts, email and calendar with windows live whilst your waiting to activate?
If you set-up an outlook exchange account and use the following server address:
server: m.hotmail.com
Domain: leave clear
Username: web
Password: web
I found it wont let you complete the set-up without entering something for the domain. I entered a couple of random characters so you can finish the set-up, then once the account was complete I went back into the email settings and deleted the random characters.
got an reply in email this morning, was excited thought i finally got it! and sure enough all they say is i hear you need to activate, call our office at blah blah blah
im done with WP7, not worth all these attempts to get this ID anymore, going back to droid after i get off work.
LOL .. Before you give up .. one last chance :
Here is my story : I called them when the method was just found, I got an activation code . Tried it but it didn't work, I thought I got it wrong so I called and got another Key. It didn't work either So I hard-resetted WP7 and tried the sec code and it worked .. So now I have the first key which I'm not sure whether I got it correctly or not but you can try it and PM me if it worked :
D7YJ4-TKXX2-PRRRM-M7X3G-XXXXX
I PM'ed you the red X's : )
Hello kawasaki, can you pm the red xxxx, i already try many ways with no luck
thank you
hey guys,
the chat that you guys mentioned, where can i find it? Can somebody be so kind and post me the link?
I went on Microsoft website and man, that thing's a maze. It just circles me around the website over and over and over...
http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
They don't seem to be giving out the codes as much now.... good luck and let us know if it works.
dnnyt said:
Hello kawasaki, can you pm the red xxxx, i already try many ways with no luck
thank you
Click to expand...
Click to collapse
I'd love to, But I already PM'ed the |OP| : )
Can we not all use the same key? If some one has a spare one that is, or once used is the key invalidated?
Essjaythegreat said:
Can we not all use the same key? If some one has a spare one that is, or once used is the key invalidated?
Click to expand...
Click to collapse
Sure you could all use the same key, and then have all the devices using that key be banned by Microsoft. It is as simple as that.
ah right, lol was just a thought. I think ill just try an guess my key lol! at the rate ms is taking to reply to my emails ill have ill have guessed it hehe
failed...they asked for my IMEI..and i gave it to them..and they said i have a HD2...they don't support it..told me to get a genuine phone..LOL! oh well....
rlydiard said:
Sure you could all use the same key, and then have all the devices using that key be banned by Microsoft. It is as simple as that.
Click to expand...
Click to collapse
hey..did you get a key in Taiwan? if so, how did you get it and what number did you call? I tried calling in Taiwan but the lady was kinda strict...
Strange behaviour
kc73837 said:
failed...they asked for my IMEI..and i gave it to them..and they said i have a HD2...they don't support it..told me to get a genuine phone..LOL! oh well....
Click to expand...
Click to collapse
Not sure if I missed something. What is your country?
I called M$-Support of Germany on Monday this week and they gave me a key while we were on the phone. No question about IMEI but the manufactorer of my phone. I said HTC and there were no further questions.
In parallel I've sent an email to M$-International support last weekend. I received another key just a couple of minutes ago
paddle72 said:
Not sure if I missed something. What is your country?
I called M$-Support of Germany on Monday this week and they gave me a key while we were on the phone. No question about IMEI but the manufactorer of my phone. I said HTC and there were no further questions.
In parallel I've sent an email to M$-International support last weekend. I received another key just a couple of minutes ago
Click to expand...
Click to collapse
And a few minutes later, your inbox will get spammed ; )
kawazaki said:
And a few minutes later, your inbox will get spammed ; )
Click to expand...
Click to collapse
Ha ha ha.I think so.
hi guys, i wouldn't post this if it wasn't absolutely necessary.
i've tried requesting the activation key using the microsoft chat service without success. i think i must have gone through 6 representatives who have all either asked me to contact microsoft singapore or require an imei number from me before they are willing to entertain me. i have also tried contacting microsoft singapore, and they requested that i scan a receipt as proof of purchase.
it's been pretty frustrating that i haven't been able to get one for about 4 days and so i humbly request help from you kind forumers out there. if anybody could help me get a key i would be eternally grateful!
thank you in advance
kiwi_zt said:
hi guys, i wouldn't post this if it wasn't absolutely necessary.
i've tried requesting the activation key using the microsoft chat service without success. i think i must have gone through 6 representatives who have all either asked me to contact microsoft singapore or require an imei number from me before they are willing to entertain me. i have also tried contacting microsoft singapore, and they requested that i scan a receipt as proof of purchase.
it's been pretty frustrating that i haven't been able to get one for about 4 days and so i humbly request help from you kind forumers out there. if anybody could help me get a key i would be eternally grateful!
thank you in advance
Click to expand...
Click to collapse
Did you try the email route?
Btw 4 days is nothing. Some have been hunting an activation code for much longer.
My question is why don't you just try and give them your imei number? worse comes to worse they'll just tell you that your phone is a hd7... i mean just try don't be scare.
Try the UK
kiwi_zt said:
hi guys, i wouldn't post this if it wasn't absolutely necessary.
i've tried requesting the activation key using the microsoft chat service without success. i think i must have gone through 6 representatives who have all either asked me to contact microsoft singapore or require an imei number from me before they are willing to entertain me. i have also tried contacting microsoft singapore, and they requested that i scan a receipt as proof of purchase.
it's been pretty frustrating that i haven't been able to get one for about 4 days and so i humbly request help from you kind forumers out there. if anybody could help me get a key i would be eternally grateful!
thank you in advance
Click to expand...
Click to collapse
I called microsoft UK (From the Netherlands) Spoke to Linda, (Nice voice)
Just gaved my imei from my hd2, and she made a activation-number.
Arielex
kiwi_zt said:
hi guys, i wouldn't post this if it wasn't absolutely necessary.
i've tried requesting the activation key using the microsoft chat service without success. i think i must have gone through 6 representatives who have all either asked me to contact microsoft singapore or require an imei number from me before they are willing to entertain me. i have also tried contacting microsoft singapore, and they requested that i scan a receipt as proof of purchase.
it's been pretty frustrating that i haven't been able to get one for about 4 days and so i humbly request help from you kind forumers out there. if anybody could help me get a key i would be eternally grateful!
thank you in advance
Click to expand...
Click to collapse
Seriously, I still dont get why people have problems with getting an activation code. I got my first one on the first try. Then when my sd card got messed up and I did a hard reset, I realised I didnt save the activation key. So I called them again and got another one, just like that. (Being in the US mighta helped though)
spbeeking said:
Seriously, I still dont get why people have problems with getting an activation code. I got my first one on the first try. Then when my sd card got messed up and I did a hard reset, I realised I didnt save the activation key. So I called them again and got another one, just like that. (Being in the US mighta helped though)
Click to expand...
Click to collapse
They're starting to catch on and ask for valid wp7 imei's or proof of purchases most of the time now, even for us in the US. I just got a second code yesterday and I had to give a HD7 imei to get it. When I called for my first code the day the port was released, I had no problem and it was easy... didn't need imei.
Hi how is every one :] I have some questions :
My brows I can't open any pop windows and I can't find it In the setting
And i can't download any thing i mean all download link I'll NT work and if they
Work it I'll directly me into white page and nothing happen
Second i can't call customer support to active my account :[ so can some one help me with the code .. Thanx for ur help
astro0o said:
Hi how is every one :] I have some questions :
My brows I can't open any pop windows and I can't find it In the setting
And i can't download any thing i mean all download link I'll NT work and if they
Work it I'll directly me into white page and nothing happen
Second i can't call customer support to active my account :[ so can some one help me with the code .. Thanx for ur help
Click to expand...
Click to collapse
The internet explorer included in the WP7 rom is still not able to give you the full internet experience, all other users have also problems because some sites are not working. Microsoft will fix this in the next updates like Nodo or Mango.
For the activation code you won't find anybody here who will give you one.
So you have to do it the hard way and contact microsoft for that.
Don't worry they are cool, I called one of the support guys and even told them that I have a HD2 with WP7 on it, he didn't cared.
I agree with Finalforce1111. There are a few different threads that give exact instructions on how to obtain an activation key. I obtained mine using the support chat but I personally know others that have call Microsoft directly and gotten one. Microsoft is aware of what is going on and do not seem to care. So, getting an activation key should be easy.
Code stories!!
More codes with people, mean more users, more users,mean more money for our friends in M$.
DO YOU WANT AN ACTIVATION CODE? OR DO YOU WANT TO MAKE A CALL FOR SOMEBODY ELSE?
Post here if you tried the follow at least 3X!
http://forum.xda-developers.com/showthread.php?t=911579
I know how annoying it is when you call MS a lot for a code, wasting all your money cause the local cal-center "can not help you with that problem". i also saw people that manage to easily get 3 codes, without wasting money. i also saw some people, like me, that did not manage to get a code but really tried it...
So.... What about 1 topic where people can help each other?!?!
IF YOU WANT A CODE:
Please ask nicely in your post for an code. ALSO EXPLAIN WHY U CAN'T GET ONE YOURSELF!!! if you got one, be gratefull, thank him, maybe buy him a beer
IF YOU WANT TO HELP SOMEBODY, so he can also enjoy WP7, just as much as you do...
Please call your MS-central and obtain a key (just as you probably did before). Then reply on the request-post: say you got a code.
PM the user with that code.
CONTINUE YOUR DAY WITH THE FEELING THAT YOU REALLY HELPED SOMEONE!!
Okay i will be first...
I am from the Netherlands and my local MS/HTC call-center won't give me a code cause they want to verify my HD7 IMEI, wich i don't have of course...
i called the UK number A LOT, 1 time somebody said he will mail it to me, but i never got a code. other times people said they can't give that code, BLA BLA BLA... all this calling to the UK has cost me over 10 euros...
Would somebody like to help me? and call for me?
it would REALLY be appreciated!
Thanks already!
man i had managed to obtain 2 codes long time back ,......lost one of them ... wil try to search .. i cant promise but will intensly and if i find it will give it to you ..for sure ..also PM me i have a good idea for you ..
same situation for me, was asked for IMEI. so i'm stucked i would be very grateful for some help!!
Yeahhhhhh!!! I finally got one! I will try it again tomorrow for adam
Need Activation Code
Hello,
Please help me with an activation code.
I have used all the calling, asking getting help methods without success.
My e-mail is [email protected], also my Live ID.
Thank you!
Request for Activation code.
Hi,
If anyone has wp7 device kindly provide me wp 7 activation code for [email protected]
I saw in a post by ansar that you can get one using actual wp7 phone
//// LEO Windows Live activation ////
>> You can activate a LEO Windows Live account with the following 2 ways
>> 1.1 Using an existing Activation Code (AC) related to your *@live.com e-mail
>> 1.2 Creating an AC related to your *@live.com e-mail as follows
>> 1.2.1 Add a Windows Live account with any WP7
>> 1.2.2. Using Registry Editor find AC under the registry key
>> ....... [HKEY_LOCAL_MACHINE\Software\Microsoft\GwpCPC]
>> ....... and Registry Value
>> ....... ActivationCode
>> 2. Add a Windows Live account in your LEO using the following
>> ... *@live.com e-mail, your password and your AC
Thanks,
ymora
same problem
HI , i m from greece..i have tried everything but nothing...can someone help me with activation code..plsssssss....i love wp7...
I did mine less than 2 months ago, and recently got another one for a xda user who asked.
Follow this:
antonio1475 said:
Go to http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support#
On the upper-right corner, check the country. If it's not United States, then click and select United States.
Go again to http://support.microsoft.com/contactus/cu_sc_selector_chat?ws=support# (After selecting country you have been redirected to somewhere else)
Then click below the big blue title, to the blue link with the name I paste right here:
General Inquiries about Microsoft Products and Services or Genuine Advantage Questions
Get live, real time answers to your needs quickly by chatting online with a Microsoft representative.
This concrete link takes some seconds more to load! Just wait.
Start the chat and give your real email and number. Say you got a HD7
Click to expand...
Click to collapse
[email protected] gives an activation code with no any questions. If you don't know russian, there is an example of message:
subj: Ключ активации для HTC HD7
Здравствуйте, мне необходим ключ активации Windows Live ID для Windows Phone 7.
Иван Иванов (just google some russian names instead of it), контактный номер 8 (495) 7xx-xx-xx
love russia worked perfect within a few hours
hi! i'm from greece and i can't also get an activation number. the're asking for imei number. my email is [email protected]. any help appreciated!
I called microsoft belgium and they gave me a key without hesitating... Strange that it works different in every country...
Can someone please share the wp7 key at [email protected]
Sent from my HTC HD2 using XDA
Just tell them u have an hd7 and give them your imei. I don't think they use it to generate the code. Btw use chat method USA.Im from Europe and told them my brother bought an hd7 in USA and it's asking for some activation code (tried to be stupid ) gave my name and the code was there don't forget you have to set everything to USA (email, region...) in your phone (or the country in which you get the code)
Chat method:
>>>
I did mine less than 2 months ago, and recently got another one for a xda user who asked.
Follow this:
Originally Posted by antonio1475
Go to http://support.microsoft.com/contact...at?ws=support# On the upper-right corner, check the country. If it's not United States, then click and select United States. Go again to http://support.microsoft.com/contact...at?ws=support# (After selecting country you have been redirected to somewhere else)
Then click below the big blue title, to the blue link with the name I paste right here: General Inquiries about Microsoft Products and Services or Genuine Advantage Questions Get live, real time answers to your needs quickly by chatting online with a Microsoft representative.
This concrete link takes some seconds more to load! Just wait.
Start the chat and give your real email and number. Say you got a HD7.
>>> sorry for bad quote. On a phone
Hi at all,
I am not facing the problem, coz I got my code one year ago without any problems from Germany. What I am wondering is, it seems that ppl at microsoft pick up their ears as soon someone tells them he has a HD7, since they started asking for the IMEI.
Well I am quite sure that one can use his activation code on any WP7 device, as it is stated that you can use one code on 5 devices. So why not just tell them. "hi there I need an activation code for my Nokia Lumia 800" ?
Just an idea, maybe it helps.
greetz, pronor
Need Activation key
i is around 1 year i m still searching for key....i had try by mail...but they told me to call....
i dont know what to do now ....
tried everything.....plzzz help me...
my email: [email protected]
the online tech support usually works but now it seems like they noticed that a lot are asking for the code so now it's just limited to some places.
mengfei said:
the online tech support usually works but now it seems like they noticed that a lot are asking for the code so now it's just limited to some places.
Click to expand...
Click to collapse
Exactly :/ Tried to get one and failed :/ First they were asking a lot about phone, second time they wanted me to call them so I left :/ Next time I was angry and just told them that I need activation key because I want to buy some apps it didnt work also I hope someone with better luck or "skill" can send me one Big thanks!
Hi, just a heads up:
Some of you are posting "please help" and posting your email. That's completely useless, since to get the code, more details are needed (don't make them public now or it will be dangerous). In addition, some of you post a Gmail: you need Hotmail to get the code Live ID.
Instead of posting "I've been trying for a year, please help", try the new methods (really, a year and nothing? ), and if none of them works (some should), look for someone who can do it for you. So don't sit back, move if you are really interested.
I can do it or try, I've done it before for me and another user, but I will never contact you to help you . I will help you if you contact me, though. You are the one with interest for it, not me.
Hello everyone,
I just wanted to know if I'm the only one who's been unsuccessfully trying to unlock the bootloader via official Motorola channel. I never had a problem before (Moto X 2013, 2014) but now with the 2015 Pure Edition , it just won't work. I did everything proper in the process and submitted the request on Motorola's site and everything seemed normal - after the final click , i had a message saying to look for an email with the unlock code and to make sure to check the Spam folder as well. I got nothing. I re-submitted the request (w the same code strain from my side) and still nothing. Months later (just recently) I tried again few more times and no results. I double checked if the email was right and just in case I registered the IMEI number again on their website and everything looked fine.
Does anyone have ideas of how to get it from them through a different process or if I could circumvent them altogether?
Any input much appreciated,
Thanks.
Chareze said:
Hello everyone,
I just wanted to know if I'm the only one who's been unsuccessfully trying to unlock the bootloader via official Motorola channel. I never had a problem before (Moto X 2013, 2014) but now with the 2015 Pure Edition , it just won't work. I did everything proper in the process and submitted the request on Motorola's site and everything seemed normal - after the final click , i had a message saying to look for an email with the unlock code and to make sure to check the Spam folder as well. I got nothing. I re-submitted the request (w the same code strain from my side) and still nothing. Months later (just recently) I tried again few more times and no results. I double checked if the email was right and just in case I registered the IMEI number again on their website and everything looked fine.
Does anyone have ideas of how to get it from them through a different process or if I could circumvent them altogether?
Any input much appreciated,
Thanks.
Click to expand...
Click to collapse
Nope... Motorola/Lenovo is your only option. I've never had an issue using a Gmail account to get the email.
I would see about getting in contact with them via chat or phone.
aybarrap1 said:
I would see about getting in contact with them via chat or phone.
Click to expand...
Click to collapse
Won't help... Customer service can do nothing with bootloader unlocking. You must go to the official Lenovo forums, there is a special thread in the developer area about bootloader unlocking issues.