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Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
bubbles1212 said:
Hello HTC users
I am very new to HTC so i need your help please
I have purchased my HTC HDT (T-Mobile) from usa about a week ago.
When i finally got it and tried to turn it on it wouldnt get passed the "Stick together" loading Logo. I have removed the battery and let it recharge until the light went green. once i started browsing the phone it just went off and got stuck at the loading page again.
any advice would be most appreciated
Thank You
Click to expand...
Click to collapse
Hello, and welcome to XDA.
Just to clarify you have an HD2 correct? If so, have you installed anything....an application or modification or anything to customize or personalize?
i bought this phone off ebay suppose to be new
bubbles1212 said:
i bought this phone off ebay suppose to be new
Click to expand...
Click to collapse
Try this first, hold both volume keys, and the red power button, then reset the phone, if that doesn't work, then your phone is dead, sorry
Keyword there, "SUPPOSED" to be new, many times, people break their phones with a program that wasn't meant for it, and they put it on eBay. You get those kinds of people on there. Sounds like you need to file a claim on PP if you still can, file a complaint, because you just bought a broken phone.
Only way to make sure it is "NEW" is to buy a BNIB one, buying a new or used one is a hit or miss if the guy before you messed it up or not.
check the battery connection pins and make sure none of them are bent. There's 5 of them, and they should all be even in a row, like this: ll l ll
I have done the hard reset and the soft reset.
If i do get inside the phone it would work for 20 30 min and then goes off
to re open it i have to take the batt out for at least 5 min and then retry again.
I have contacted the seller and he said to give it to the lab and he will refund me on whatever it costs.
sigh
Before you take it to a lab, check those battery pins. Make sure they are straight. Easy. Next, try it without the micro SD card in it. See if it works. If it does then it's a crappy micro SD card. If it still freezes, do a hard reset. After a hard reset if it still freezes Then get a replacement. Did it look like it was in a sealed box? Even if it was, the seller needs to take it back unless it had a no returns mention on the auction.
Its a faulty unit. Had the exact same thing happen to me with my launch model. T-Mobile replaced it for me free of charge. In your case contact pp as you just got screwed
Sent from my HTC HD2 using XDA App
the problem its the sd card boot ur phone w/o sd card and it will boot as it is lol save all the data of the sd card and reformat it. it happened to me...
Are u able to solve this problem...
I am also facing the same problem.... I tried even installing custom ROM etc... still the same.
It start if i disconnect the battery for 10 min and try again.... But it can crash any time..
i would suggest returning it asap if possible.
I had this problem happen towards what has to be the end of the life of my hd2. It would freeze there until you took the battery out and hoped it booted.
Later mine wouldn't boot and all and is now basically a 600 dollar vibrator since all it does is vibrate till the battery dies.
I've had my phone for about 6 months. It was working fine, but lately it's been acting really strange. It freezes on boot and get stuck on the "Stick together" screen.
I've tried a HR, Update and it still persists.
I've wanted to flash a custom rom, but the phone also freezes on the boot loader so i can't even get the flash to follow through.
The one time i got the tmobile's latest flash update to work. It rebooted the phone and then the problem was still there. With it getting stuck on the "Stick together" screen.
A few times when i tried booting the phone, the phone vibrated 7 times and then turned off.
I've looked around the forum and searched for quite some time but haven't found anything. (It's a pretty big forum so i may have missed it). I will continue to keep looking but if anything has a fix or can help me please do.
Thanks!
(Glad to finally be part of this community)
-Raymon
Sounds silly but try these two things.
1. There are some pins on the battery that can be easily bent. Inspect them to make sure they're ok. There are usually other symptoms with this though, such as it won't take a charge or won't start at all, just thought I'd mention it.
2. Try it without the SD card in.
Hey, thanks for the reply!
The phone charges fine with the usb cable. It's at full charge right now actually.
I took out the sim card and sd card when i did the HR and before i put those back in, the phone still froze on boot.
Really not sure what's going on, I'm going to try flashing it again when i get home. But last time i tried, it got stuck at 0% and then my phone froze, was scared it was going to brick, but i don't think it did.
Any other insight would be great, i really hope to resolve this issue.
If any other information is needed, please don't hesitate to ask. I can provide as much as possible to get to a conclusion.
Thanks,
-Raymon.
I got the same problem -- freezes and 7 vibrations before it. I made formatting with mtty (task 29 and task2a), it didn't help.
Anybody knows about 7 vibrations signal? Is there leodiag like blackdiag for HD?
That 7 vibrations HAS to mean something...but i'll be damned if I know what. People in both Leo sections keep saying that their phones vibrate 7 times then shut off, and I don't know what that really means....some investigation is in order!
Just got done talking to t-mobile, my replacement is on it's way, still very weird.
Would love to know the solution to this.
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
KOCTA said:
Please tell me can I replace my faulty HD2 from T-Mobile? I bought it in Frys without contract and used it with another provider. I never had a T-Mobile contract.
Click to expand...
Click to collapse
same here, bought the phone on Ebay and i live in Albania.
i have the 7 vibrations and then i have to take off the battery , leave the phone cool down so i can use it again for the next 10-20 minutes and then back to the vibrations
I have the same problem, mostly when i used GPS application, the phone reboot then vibrate one on th esplash screen then 7 times and freeze, the solution for this is to remove the battery for 10-20 minutes, pray and put it back, it is very annoying. I have this problem with ROM including the stock ROM.
hd2 freezes on BOOT!!!
try to take out the sim and leave the SD card in you will notice that it will work much better and get past the stick together screen ..mine does the same thing i think i may theSIM card but who know??
Nice suggestion, but totally useless.
I think these 7 vibrations means fault in NAND operation, but didn't find any approves.
I've this problem too.
7 vibration and freeze.
I've try update new radio, task29, new custom rom but nothing better.
Did anyone found any solutions, Please share.
Thank you.
mine got same problem.. i put the hd2 in freezer (without battery) for 3 minutes, then take it out.. put battery.. and my hd2 can start.. but after a while, when the cold is gone.. my hd2 will off it self.. hehehe
Any solutions?
I have the same symptoms, though the vibrations aren't that frequent, as much as stucking is..
I am not in a position to get a replacement, what do I need to fix?
This seems to be a heating problem, the freezer solution seems to work
Follow the below steps if your device is turning off or rebooting randomly. If the problem still isn't fixed then it is time to send it to HTC.
Note that the SIM card seemed to be the problem for most people (including me) - making sure it was 100% inserted into it's socket seemed to fix the problem.
1) Make sure battery & battery cover are seated properly (replace battery with a known working one if you can)
2) Make sure SIM inserted 100% and SIM cover is seated properly (important)
3) Restore your phone back to stock RUU
4) Do not subject the phone to extreme temperatures
5) You could also try putting a piece of paper between battery and battery cover to force it to make contact with the phone power terminals (don't cover up battery cover gold contacts though)
If you have done all of the above and your phone is still rebooting and/or turning off randomly then you should send it to HTC. No use faffing around trying to fix it if it's a hardware fault.
Sending your phone to HTC:
You should keep a diary of: How many times your phone reboots/turns off, when it happens, what you were doing when it happened, if the room temperature was warm/cold, telling them you followed the above steps, etc.
If you suspect your phone has restarted but you didn't know when it happened (e.g. after waking up) you can find out how long your phone has been on for since last boot, by going to Settings>About Phone>Battery and taking a look at the 'up time' - an up time of 00:05:35 indicates the phone last booted up (or restarted in this case) 5 hours and 35 minutes ago.
This will really help HTC and hopefully make things go much faster.
This is getting annoying now... the phone seemed like it was in an endless bootloop after it decided to randomly turn off today (kept turning off then I would have to turn it on again). I flashed my nandroid backup of my original Rom but that didn't fix it.. infact, it even turned off while I was using the phone (as opposed to turning off only when the screen is off).
I took off the sim cover and noticed the sim was sticking out a bit so I pushed it in. No turn offs for now, but I hope that was the problem.. I really don't want to go through the hassle of a warrentee claim.
hi,
are you sure you got a "HTC Desire HD" ???
and not a "HTC Desire" only ?
Sounds like a known issue with some "HTC Desire"....
greets
Alex
Hi, yes it is a desire hd (ace).
I have flashed an RUU for my device, which has removed the clockwork-mod, custom ROM, and restored S-ON (gotten rid of ENG HBoot and restored normal HBOOT)
If my phone still randomly turns off, even once after this, then I am filing a warranty claim. This is unacceptable, I can't even rely on it for waking me up in the morning because it might decide to turn off in the middle of the night (and it has done that before)
prank1 said:
If my phone still randomly turns off, even once after this, then I am filing a warranty claim. This is unacceptable, I can't even rely on it for waking me up in the morning because it might decide to turn off in the middle of the night (and it has done that before)
Click to expand...
Click to collapse
Is the phone still under warranty if you root it or flash different time?!
Sent from my Desire HD using XDA App
Nodeuk said:
Is the phone still under warranty if you root it or flash different time?!
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
The general idea is, if they cannot tell its been hacked then its in warranty. But restoring the phone to stock wipes out all hacks anyway so its fine. Just make sure you do it before sending it to HTC. Back in the hd2 forums, we would only flash stock bootloader over hacked one for 'warranty purposes'.
Sent from my Desire HD using XDA App
Hi,
I have the exact same problem, which is very annoying : sometimes, when I press power button to put the screen on, it reboots (not fast boot, but I can't say if it's a real reboot either, it seems longer, don't really know... ).
It happens also in the middle of the night, the phone does nothing and then it reboots, sometimes several times in the night (wakes me with the vibration sound and the white light from the screen)
It seems to be random, but more and more often by now.
I'm new to Android (this is my first smartphone), I've been using my DHD for a month and I am very glad with it, except for this big problem
I use Stock HTC ROM (no root yet).
I went to the shop where I had bought it and was told that it seems to be a software problem, so an update shoud be ok.
I already had the 2 OTA updates and tried a hard reset but still have the problem.
Does somebody know how to fix this ? Thanks
BTW, I asked HTC by email this morning, waiting for the answer. I'll update you if they can fix the problem.
Hmm.. my phone doesnt reboot.. it just powers off. But ever since flashing a stock HTC RUU (which removes ALL HACKS, root, S-OFF, ClockworkMod, custom kernal, custom ROM, custom radio, etc etc) it has worked fine. But I also noticed my SIM card was sticking out slightly (approx 1mm) so i pushed it in (and then proceeded to flash Stock ROM).
Try making sure your SIM is all the way in, and try reseating your SIM and battery covers.
I did a test with my phone, exposed the battery to cold for awhile and placed it in my phone, no turn offs so the cold for me isnt a reason.
Ok, thanks. I just tried that, and now I just have to hope it works ;-)
Well, when the screen is off and I press the power button it boots so i can't know whether the phone was on or off, it seemed to be the same problem as yours.
I also had the reboot problem, it might be a diferent problem.
Now i hope it's solved, thanks to you I'll update this thread if i have something new.
Sent from my Desire HD using XDA App
sand1011 said:
Ok, thanks. I just tried that, and now I just have to hope it works ;-)
Well, when the screen is off and I press the power button it boots so i can't know whether the phone was on or off, it seemed to be the same problem as yours.
I also had the reboot problem, it might be a diferent problem.
Now i hope it's solved, thanks to you I'll update this thread if i have something new.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hope it works I haven't had a single turn off ever since I made sure the SIM was all the way in.
Keep us updated, maybe this is a common problem
I'm just realising I didn't explain that I only used at first the second part of your advice : cleaning everything, sim and battery, and putting them back, carefully and checking they're in place.
I'm sorry to say that it didn't work
I keep in mind the other advice you gave, rooting and using a different ROM.
As I'm not used to it, I think I'll wait for HTC's answer to the email I sent before I try this (in case I have to return it, I don't want to have to unroot the device, I don't know enough about that yet ). So if they can't solve the problem, I will try diffent ROMs.
It doesn't seem to be a common problem, but if it is, maybe HTC will publish an OTA update
My first 2 DHD's used to randomly reboot at times, but on my second DHD I noticed the problem was indeed my SIM card not being inserted far enough. If that is clearly not the problem in your case, I'd just try to get it exchanged for a new one.
Wekko306 said:
My first 2 DHD's used to randomly reboot at times, but on my second DHD I noticed the problem was indeed my SIM card not being inserted far enough. If that is clearly not the problem in your case, I'd just try to get it exchanged for a new one.
Click to expand...
Click to collapse
Thanks for mentioning this!
Ever since making sure my SIM was inserted all of the way (even if it was out by 1mm) my phone has never turned off, it has even gone the longest without turning off now! Good to know someone can clarify it was indeed the SIM card.
@ sand1011
Sorry to hear your problem was not fixed. It appears your problem is caused by something else, and since you are running a stock HTC Rom I cannot really say it is a software issue.
I suggest you pursue a warranty claim with HTC after you receive your email from them. Please also post HTC's response in this thread as well, I would like to see what they have on the issue. Remember to delete any personal information from the email before you post it here. Thanks
Thank you both for your answers.
You're right, I'll return/exchange the phone if HTC has nothing to fix it. (I'm not sure I can have a new one directly because it's been a month since I bought it, it could be too long)
(btw, I'm a bit relieved to see I'm not the only one having this problem)
Sure, I'll let you know what HTC say (I guess if I have no email answer, I'll call them, I think there was a french phone number on the website)
I too have had this very annoying issue. I can confirm that it is fixed my pushing the Sim Card all the way in. When the phone is on, try removing the Sim Card and you will notice the phone turns off. I have put a small amount of tape over the Sim to prevent it from moving out.
I also used a small piece of tape to secure my sim card and it has never shut down since.
Good to see that most people have resolved this issue by making sure their SIM card is inserted properly.
The sim card has to be inserted all the way in? But I met with some resistance when I'm trying to.push it in. Anyone got any pictures on how far the sim card can be pushed in?
Cos I encountered a reboot when I called someone today.
Sent from my Desire HD using Tapatalk
Anyone has any ideas that when I call out and the phone reboot is due to the sim card not inserting all the way in?
Sent from my Desire HD using Tapatalk
My DHD has also been shutting down randomly recently, especially this morning. I justjust checked the SIM card and it was about 1mm out... Will keep an eye on it this afternoon and the next couple of days...!
Sorry if this has been addressed, but I haven't seen it anywhere.
Got my Focus just under two weeks ago. Added an SD card, no issues before nor after the SD "fix."Starting yesterday my phone started randomly turning off. NOT resetting, as no data was lost, and it turned right back on.
I'm fairly certain its due to minor jarring, and is therefore a battery connection issue. I'm going to go ask for a new battery at the ATT store and try that before asking for a whole new phone.
I'm curious if anyone else has experienced this. Also, if I got a new Focus, can it reformat my SD card, or is it locked to the specific phone?
Thanks guys.
its your sd card.... even though there is no data lost the turning off and back on is it rebooting ... you need to try a card thats been working.... there is a nice list on here or just buy a samsung one..
you can try a format and try the card again but theres a good chance it will happen again...btw what sd is it?
16 GB Sandisk, class 4. It doesn't turn back on on its own, though. I manually turn it back on. Kind of like if I did a battery pull, it would shut off and I'd have to manually turn it on.
Pull the card, leave it out and format... If the condition continues then its the phone, but I'm betting it will work fine.. Here's to hoping. It is strange but certain sd cards give this phone fits... the format is power off. Press n hold vol down,camera,and then power. Keep all pressed till you see the format screen pop up... Hope this helps...
Well, I put in one of those Samsung cards in from that ebay seller, and next day got a similar turn off, so I'm gonna say it's the phone.
If I switch it out in-store, can another Focus reformat the card, or am I gonna have to borrow one of their Nokias?
Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.
amtrakcn said:
Your Focus randomly shuts down or reboot?
Captivate had random shutdown issue, wish it's not on Focus.
Click to expand...
Click to collapse
Shuts down, have to manually turn on. No loss of data.
And I've reproduced it by setting it down on a hard surface multiple times, so bumps seem to be jarring something.
when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.
kawgirlval69 said:
when you get your new phone just plug in the sd card and do the format.... it will set the card up in that phone.
Click to expand...
Click to collapse
LOL I found this out after I was told ATT doesn't even sell Symbian phones. Good to know.
So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.
antiquegamer said:
So did exchanging the phone solve your problem? I have 16gb SD card (sandisk class 2) it was working fine for the first two month, but last month the phone start to randomly reset about once a day. I took out the sdcard and battery reseated them both (not resetting data) and it seems to work fine for about 2 weeks (may be one random reboot once) but last few days the phone would reboot everytime I set it down on hard surface. It doesn't do it all the time but do it enough to be annoying.
I really don't want to exchange the phone unless I have to.
Click to expand...
Click to collapse
If by reboot you mean it just turns off, then that's what I was experiencing. I changed SD cards and it came back the next day.
I just switched phones today and haven't seen it yet, but I'll get back to ya in a week. Switching phones wasnt too big of a hassle for me, though, so you might just try that now while you're in your 30 days.
If it keeps happening, I don't know what phone I'll switch to. Shouldn't have jumped on that Zune 12 mo pass just yet.
Hi,
Not sure what is happening to my phone. I have had stock 4.2.2 rooted with CF auto root for months and had no problems. A few weeks ago my phone started to randomly shut down, not properly just complete power off in an instant. It would then start to reboot and get to the Samsung S4 logo screen before powering off again and trying to reboot and then gets stuck in a constant loop. At first I was able to just reinstall CF root with Odin and it would start up OK. I could also get it to start by re-installing Philz recovery.
Now though, that doesn't work so this morning I installed JB 4.3 I9505XXUEMK8-PRE-ROOTED-KNOX-FREE-ODEX-FULL.tar.MD5 and it says that it is rooted and everything seems to be OK but after an hour or so it has started to randomly shut down again. If I attempt to go into recovery (stock) and clear the cache partition it will reboot normally and run for a while until I use an app and do it again. Am I doing something wrong here or is my phone just knackered?
Phooka
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Random Shutdown
praveen_kalasa said:
I had the same problem in GT-I9500, I had to get it repaired in a service center.
There was a problem with mother board to charger port connection..
Hope it helps you!
Click to expand...
Click to collapse
Thanks. Probably not as I've been told that warrantee will be void now as I've flashed whilst having Knox installed which I understand to be irreversable
random shuts and boot loops
Joku1981 said:
Maybe is coz the RAM is overloaded. Take a look in:
- Press HOME button for 2 secs
- U will see 3 icons in the bottom. Click on the "cheese"
- Tab "RAM"
- If ur phone use more of 1 GB of RAM for run ur apps maybe will be time of delete bloatware
Click to expand...
Click to collapse
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
I Am Phooka said:
Thanks. its running at 1.04 out of a possible 1.78G. When cleared it drops to 847 MB.
Click to expand...
Click to collapse
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Random Shutdown and boot loop
choccy31 said:
I have this problem, I swear it is because of the dodgy battery. (I have the BD battery)
When I plug it in to charge all works again properly.
Last night my battery was showing in the high 60's the phone went off. When I put charger in the battery was at 3%!
Very annoying, going to take to Geek Squad tonight and see if they wil lreplace battery. Guy here at work has same phone, different battery derial number and no problems at all.
Hopefully they will change the battery, I don't have any paperwork with me but the phone is obviously within the 1 year warrenty.
Click to expand...
Click to collapse
Interesting. I have noticed a couple of times when I look at the battery stats that it has drained from say 90% to 3% in less than 1min, just a verticle line. When I plug it in to charge it says that it's at 90% or whatever it was. Other times it needs charging and is almost dead. It's as though it has shorted out. I wonder if that is the problem here.
random shuts and boot loops
Joku1981 said:
If u wanna try to recover some RAM u can delete some bloatware that u dont use. Tc with what u delete. I let u some info about if u wanna try -> HERE
Click to expand...
Click to collapse
Thanks for that. It's quite a list. I'll go through it and remove the ones i think i can do without and see how it goes.
Same Issue
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Random Shutdown and boot loop
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
I've tried that as well. Didn't work. The problem you describe is exactly the problem I have. I have ordered another battery but I don't think it's that. I'll let you know if it is. I hadn't noticed that it always boots OK if it is plugged into the mains. Wish I knew what was causing the problems.
Random Shutdown and boot loop
So I think I am finally getting somewhere. I took this screenshot straight after it shut down and got stuck in a boot loop. So I plugged it into the mains and it started OK. The battery just gives up when i stress the device with a hungry app or when booting which causes a heavy drain on the on the power even when its got a healthy charge. Got a new battery on order. Take a look at the screenshot. You can see the battery instantaneously drops to zero charge until it's re-booted on the mains.:laugh:
LinusN said:
I have the same problem with my I9505
- It shuts down randomly (sometimes you see a few seconds in advance that your connection to the mobile antennas disconnects), when you look at it, in the middle of a phonecall, ... whenever it's nog plugged in to the power of external battery
- It's almost impossible to get it powered on again (gets stuck in a loop of rebooting: most times at the Samsung logo or after it's on for a few seconds), unless you connect your charger that is connected to the powergrid or external battery
- sometimes it resets the phonelanguage to default (so in stead of for example Dutch, everything is in English again)
I just cleared the cache and removed some programs...
Fingers crossed
--> I'll give an update if anything changes
Click to expand...
Click to collapse
in the list I forgot to mention that the known wifi's are also wiped. --> you have to connect to them again...
I too am having this exact problem; I'm glad to hear it is not only me, not that it helps any of us.
I posted in another thread, but the symptoms everyone here are describing are exactly what I am seeing:
- Sudden battery drop from anything (it's happened to me before about 5 minutes after unplugging from the wall socket) to zero; then phone goes into a loop unless I plug it back into the mains socket
- When plugging into the mains socket with this issue, sometimes the battery is empty and sometimes it shoots straight back up to where it was
- Plants Vs Zombies 2 is the sure-fire way for me to reproduce this issue
- examined logs (although not sure if the right one) using CatLog; nothing obvious (in fact the last line on one of the logs is litterally cut halfway through)
- Wifi connection details lost occasionally
I have reflashed about 4 other (4.3) ROMs (and I tried a 4.4 GE one too) and they all seem to do the same; I am wondering if it is something to do with the non-Knox modems required to flash the 4.3 ROMs as I don't think I had this problem before updating to 4.3. I don't have the time or patience to revert back to a 4.2 ROM to test this though.
I can go for a couple of days without this happening, but fire up PvZ2 and here we go again.
I too have a new battery on order (allegedly genuine from a well-known auction site), so I will update this thread when that arrives to see if it makes any difference.
I don't like this post for one reason.... it means that the problem I am facing won't solve with a format and a new fresh flash... :crying:
I was spending some time on XDA searching for a good stable firmware to flash because I am having your exactly same issues on my phone... I just tought my phone got a bit messy because I have 130 apps installed and a lot of stuff on it.. so I was just thinking of solving all my problems with a new rom... but then I found this 3d...
So you are telling me that my problem won't get solved so easely? How am I going to deal with a Phone that randomly shuts up??? I need my phone and over the last week it got always worse.. first it shut up at about 5pm.. (at ca 15% charge) then at 3pm and 50% charge... today it shut up at 11am and 80% charge... soon I won't be able to use my phone at all!!
I'm happy I backed up all my data today, but it still doesn't solve my problem since I really need my phone... :crying:
This evening I'm going to flash anyway... let's see what happens..
PS I own a GT-I9505 with 4.2.2 stock rom (root)
Random Shutdown and boot loop
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
I Am Phooka said:
Problem solved.
Click to expand...
Click to collapse
I'm glad you solved.. this means there could be a solution to my problem... in any case the fact that alla batteries here seem to fail in the same week is really strange!!
And the thing I hate most is that a 500€ phone shouldn't be dying after just some months!
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Samsung Batteries beggining with BD.
I Am Phooka said:
Sorry to hear there's a few more out there with the same problem that I am having. AhHm... Sorry, WAS having. I tried re-flashing all sorts of ROMS from 4.2.2 to Echoe KitKat 4.4, flashed CF Root, reinstalled philz touch recovery god knows how many times all to no avail. I now know that it is nothing to do with your ROM or phone setup. It's Samsungs crappy battery. As soon as I put in my new battery problems solved. I have been running multi-window apps whilst having FB on in the background and watching a film all at the same time. If this was gonna crash it would have done by now.
Problem solved. Don't buy the cheap SPB £9.99 one on ebay it has lots of bad reviews. I got this one with no problems:
http://www.ebay.co.uk/itm/GENUINE-S...114?pt=LH_DefaultDomain_3&hash=item3f278d6f32
Hope this helps and don't forget the thanks meter.
Click to expand...
Click to collapse
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Yeah I found that out tonight also. I called samsung earlier today and they said if it is less than 2 years old they will repair it and I should send it to them. I have flashed so many ROMS since I purchased it last year and one or two with Knox which as we know registers that it has had a custom download which voids the warrantee so I thought it would be a waste of time sending it to them. Also I need my phone for work so it was easier to purchase a new battery.
Bad samsung batteries
nioBee said:
After having spent some time googling around.. I found a solution... well, not exactly a solution... let's say I found the core of the problem...
I found some very interesting posts on the misfuncion on all Samsung S4 Batteries Made and Produced in China with SN starting with BD....
And guess what? my battery corresponds!!
If you look at the battery you will notice that it is a little "bumped" and not perfectly flat...
Here in Italy many users went to samsung customer service and got the battery replaced!
Tomorrow I will check to see if I can get a new battery... for now I'm happy to know exactly what to do in order to get my phone working again!
Click to expand...
Click to collapse
Hi,
Do you have a link to the info? was it on an official samsung site?