[Q] connection setup error - HD2 Windows Phone 7 Q&A, Help & Troubleshooting an

I got my HD2 running WP7, everything is running great!! Marketplace is saying I have an update for Connection Setup. I run it then it gives me an error code c101a7d4.. Any thoughts or help I would appreciate!!

Uninstall
Uninstall HTC Connection Setup on your phone, restart the phone. And install HTC Connections Setup from the Marketplace.

I had a similar problem... Mine was fixed after setting clock to auto. I had it set to 1 min off and I guess that was enough to throw it off. Hope this helps

Thanks guys!! The uninstall worked..

Related

Problems with Active Sync 4.5

Hi @ all,
I just installed Active Sync 4.5 and have not yet synchronized once my wizard. I have following rom:
aku-3 Roms V2 For Htc-wizard 3.3.0.0
what are the problems?
- rapimgr.exe hast ALWAYS about 99% CPU loading, notebook is not anymore usable
- a synchrnonization lasts several minutes and ends with failures: when i click on view status after it seems to be synchronized, i get following message: server busy
- i cant edit settings, e.g. which outlook folder have to be synchronized, the option is grayed out...
(
has someone else problems like me?!
i will deinstall that and go back to 4.2 or what it was before...
thanks for replies
what versions of office and outlook are you using? also did you make sure you cleared up everything with your firewall software (if any)?
if all else fails uninstall, reboot, then reinstall. that usually does the trick.
good luck
I use Office 2003.
I reinstalled it already twice
now I connected it to my work pc, there it works... pah - it takes much longer than with 4.2, but the rapimgr.exe has not 99% cpu load while synchronizing and after like at my private notebook... :/
dbsoundz said:
I use Office 2003.
I reinstalled it already twice
now I connected it to my work pc, there it works... pah - it takes much longer than with 4.2, but the rapimgr.exe has not 99% cpu load while synchronizing and after like at my private notebook... :/
Click to expand...
Click to collapse
i'd bet money it was your software firewall. are you using zone alarm? if you are give access to all the components of zone alarm and you should be fine.
good luck
sorry, forgot to answer to this question:
i use sunbelt kerio. for old version it was configured correctly. when i look to the firewall, i see the programs with new icons which all have access as it was before... so i think that's not the problem
Hi i seem to have a problem with my dopod 838(htc wizard) i bought it 2nd hand and i can't get it to work with my sim cards( i tried 3 different network sim cards ) and i can't get any signal. the blue tooth, wi-fi, IR, and GPRS doesn't work. I can not connect with active sync... windows can see a device is connected but it says "unidentified device". The PDA side of the unit works perfectly fine, only the connectivity part and the sim won't work. I am sure it wasn't stolen coz it still has reciepts of the unit but its out of warranty already. any ideas on how to fix this? your reply would mean a great help. thank you in advance
vin-saint said:
Hi i seem to have a problem with my dopod 838(htc wizard) i bought it 2nd hand and i can't get it to work with my sim cards( i tried 3 different network sim cards ) and i can't get any signal. the blue tooth, wi-fi, IR, and GPRS doesn't work. I can not connect with active sync... windows can see a device is connected but it says "unidentified device". The PDA side of the unit works perfectly fine, only the connectivity part and the sim won't work. I am sure it wasn't stolen coz it still has reciepts of the unit but its out of warranty already. any ideas on how to fix this? your reply would mean a great help. thank you in advance
Click to expand...
Click to collapse
You should have started your own thread for this. You need to post more information though or nobody will be able to help you. Reboot your phone and you'll soon see a page that list your IPL, SPL, OS, GSM, etc in the upper left hand corner while it's rebooting. Write that info down and post it. if you want help.

Activesync 4.5 doesn't work anymore

Hi. I've had a really good search for info before posting and tried lots of things but I'm stumped!
I've got a Softbank X01HT (HTC Hermes 200). It used to work fine with AS4.2 and 4.5 but stopped working one day and hasn't worked since!
When I connect the phone via USB everything looks normal. I get bing-bong and bong-bing etc, I can see the phone is attached in device manager, the phone charges etc. etc. but AS won't connect to the phone. In AS connection setting it says USB is available etc. I have deselected advanced USB connection and tried "work"/"internet" etc.
I haven't done anything to the phone. No upgrading of ROMS or OS or anything. I even gave my laptop a first birthday!
I have a Dell Precision M60 running Win XP SP2 and a fresh installation.
I have deselected "do not allow exceptions" in Windows Firewall and AS has put exceptions for itself in there.
I am not running through a hub.
I'm hoping someone can help - maybe I missed something in all my searching for a solution.
Had something similar happen to me once. Resolved it by deleting the partnership on the pc from within active sync on pc (make sure phone isn't connected or active sync won't let you delete the partnership). Issue was with the partnership profile on the pc getting corrupted nothing to do with phone at all. Once partnership is deleted connect phone (make sure you have reset your phone settings that you have changed back to default) and set up a new partnership. Good luck and let us know if it works.
Cheers
Barney
Barney
Thanks for replying.
As mentioned, my laptop got a "first birthday" i.e. the HDD was wiped and the OS re-installed. There are therefore no pertnerships or remnants buried deep in the registry etc. to delete. In AS (with or without the phone connected) everything except for "connections settings" is greyed out.
Cheers
Bryce
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
tatuanui, have a look at
http://pocketpcapps.net/activetweak.aspx
maybe this freeware tool can help you
cheers jost
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Active sync
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Thehoodedclaw_uk said:
I had a similar problem. Check out Settings/Connections USB to PC and uncheck "Enable advanced network functionality"
This worked for me.
May not be related but worth a try.
Click to expand...
Click to collapse
Thanks but, as metioned, already tried that one.
g35driver said:
Whenever mine acts up I simply disconnect my phone, restarting my pc, restart my phone and is well. I dont have the problem often but it solves it for me
Click to expand...
Click to collapse
Thanks. I wish it was something simple (yet annoying) like that...
Barneyabz said:
Do you by any chance have zone alarm running? If you do switch it off and see if it works. If you don't then switch off Windows Firewall and see if works. Post the results.
Cheers
Barney
Click to expand...
Click to collapse
Barney
Cheers. When at work, Windows firewall is off. When at home it is on but exceptions are allowed and AS has put itself in the exceptions. Switching off the firewall completely is not an option as the admin has switched that function off (greyed out). This is no different to when it was all working so I'm not so sure it's that.
I don't have zone alarm. In fact I have re-installed very little since having reinstalled Windoze.
Keep the suggestions coming though!
tatuanui said:
Barney
Keep the suggestions coming though!
Click to expand...
Click to collapse
Had a similar problem.
Open task manager. Is RAPImgr.exe taking up all the processor time on a CPU (so will take 50% on a dual core machine, 100% on single core).
I had this issue with AS 4.5 when upgrading from the old machine (Wizard) to the new Hermes and basically had to reboot between connection attempts to get RAPIMgr to die. When I killed it manually, the computer rebooted anyway.
The problem with this seemed to be disconnecting it mid-sync and then connecting a new phone which then broke it. The way I solved it was to stop connecting the Wizard.....
Perhaps try removing the relationships on AS on the phone. I guess it might work....
Hi last suggestion I have - I know you mentioned your pc was wiped so there are no partnerships, however the first time you tried to connect your phone since then something might have gone wrong and a partnership might have started to be created but not yet completed. With your phone disconnected can you open active sync, click on "file" then on "delete mobile device" (if it allows you to - it might be greyed out) - See if that works and get back to us.
Cheers
Barney

Firmware upgrade - then no email

Hi all, I have searched but can't find an answer..
I keep getting - "can not connect with current connection settings" when trying to do a send and receive through email. I have yahoo and googlemail accounts.
I upgraded to Polaris 0.67_Opera_bepe and had the issue initially. I thought I may as well try Polaris.ASerg.3.WM61.WWE to see if that would remedy it.. but still i have the same issue.
My connection settings should be correct as I have used UK_Setup_ZD and that has always worked.
Worth me saying I have tried soft reset twice, opera / IE both connect and my MMS is fine too.
Could someone please help? It'll have to basics as I'm still new to this.
FYI : Polaris.ASerg.3.WM61.WWE is very very fast!! :O)
thanks for reading.
UPDATE: Not sure if this helps..
I have just turned on wi-fi and connected - This allowed me to update my inbox.
Turned Wi Fi off.
Tried again:
Data connection IS TURNED ON. Still have the same error message. "can not connect with current connection settings" and "Error Syncronizing"
@#!HELP!`~
Now this is weird! I got very frustrated as this did not make sense so loaded the HTC std Polaris rom.
Set the t-mobile settings as normal and proceeded to try and connect to email again... Nothing! same error again.
Went to watch TV for a couple of hours and came back to phone.
Closed all apps
Tried again and hey presto ! connection and downloaded email!
strange but true!
I missed something as this was not magic. I guess it was a strange request as nobody seemed to answer my request. If your having the same issue and reading this post good luck!
solved
Settings/ connections [tab]/ connections/ manage existing connections/
select connection
edit
then just keep pressing next and then finish.
Although the connection settings were there they were obviously not initiating when needed. This process seemed to confirm the settings and worked.
I may be talking absolute pony but it may help someone else like me.
Thanks all.

Which App is trying to connect to inet?

Hello,
I do have here a problem on WM6. Every time to time my device connects to the internet (GPRS) and stays connected.
I have installed the nodata application, ans disabled the GPRS connection. It works ok, but the device becomes very slow to respond the commands after a while. Some application is trying to connect to the net. Connmgr.exe process is getting almost 100% cpu usage.
I have disabled every automatic update, activesync and son on but the problem remains.
How can I find which app is trying to connect?
Regards
Cabiri
my 2 cents
connect via your activesync/device manager, and get online via your desktop internet connection. now with netstat -b or any packet capture tool, try to find out where it is connecting. you will get an idea about the prog from remote address. like if it connects to msn.com, it'll be live messenger.. something like this.
you can also use a advanced task manager on the phone to check which applications are running in the background.
hope that helps
Thans, I will try both soluctions.
Cabiri
same problem here. this is happening to me just last few weeks. i can't remember if i was messing with some options in any program, but even if i did i was just turning off automatic connections since i don't like them. i also tried to uninstall my latest software, but that didn't help.it is possible that it is some kind of malware, but kaspersky antivirus did not find any problems. i hope that someone will find solution for this becouse it is very annoying.
p.s.
if this causes significant data transfer you can go to Settings/Connections/Connections -> Advanced tab -> Select Networks, and change settings to "My Work Network"
if you have a weather update, this maybe the one triggering your mobile to connect to the Internet. just turn the Automatic Update off
no, it's not any weather plugin since i removed them long time ago. and when i used them automatic update was turned off. however, if weather plugin try to auto update and if it fails, then you get an error message. this one looks just like it continuosly try to connect and it uses almost all CPU until it gets connected. whatever this application is it looks hostile and i don't like it. the war is on!
thanks for help anyway
Hi,
I even disabled the HTC today plugin... and it remains doing the same.
Until now I had no chance to track the traffic, I will try on the next days.
finally i found the solution for my problem. seems like windows live messenger is causing all my problems. i found that phone is trying to connect to internet only after using wlm. usually after i'm finished using wlm i just terminate the program. and this is the problem. i should first sign out, and then terminate wlm. after this everything works just fine. so be sure to sign out before terminating wlm. i'm sure that this is the problem because i've tested my theory few times and i guess that this is it.
i hope this helps to you. if it does please report here
Yeah I have the same issue, i believe it's been on several version of Windows live messenger, actually, it's even on the version I have of WM6.1 (I have an Elfin with the blue elves rom from xda which has wm6.1)
it's quite sad that msft hasn't fixed this yet, it henders the phone completely useless and seems like it should be something easy to fix, stupid WLM should just not retry so brutely
anyways, actually if you change WLM to "manual" instead of "as items arrive" that does the trick too, but then now your push mail is gone ;( lame!

[Q] ActiveSync problem.

Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Stano 74 said:
Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Click to expand...
Click to collapse
Which Windows Version are you running? XP or Vista? I use Vista and sometimes I have the same problem, which is usually solved by restarting the computer and connecting again. If that does no do the trick, try a different USB port.
regards, Kuzibri
If I am understanding you correctly, this has happened to me before. The sync error would occur when I had "documents" checked as an item to sync. Unchecked it, and did not get the error again. Could be one of the other items syncing causing the problem, though.
Stano 74 said:
Hi everybody,
please I need help.
Today when I tried to sync my device with my notebook i have got a problem. The device connected, then a long long time there was the status " Looking for changes". After this long time I got the status "Synchronization error". After this it seems the device is synchronizing. I can not understand this. I have nothing changed or installed on my device.
I tried to reinstall the ActiveSync but it did not help, the same happened after soft reset.
Thanks for advices!!!
Click to expand...
Click to collapse
ive had issues in the past with sync. I am running Windows 7 Ultimate 32-bit with Outlook 2010. Most of my issues would stem from me doing flashes on the phone and not ending my past partnership on the phone.
If possible try ending your partnership with the phone and setting up a new one. Make sure your Outlook is working if you use it. I was having a few issues with my Outlook not opening and I would get sync errors because more than one instance of Outlook was running. I would goto task manager and shut them all down and re-start Outlook and the sync would work. In other cases I would just re-start my system.
If your having problems with your phone not being recognized on your system maybe you should goto the device manager and uninstall the HTC Phone from the list and let it re-install the drivers.
You might also have some luck installing the Active Sync drivers for the MTTY flash. You can find them by searching on here.
Not sure what else could be the problem....corrupt registry entries? dont know!
I'm getting a similar problem. My HD2 connects fine if I select Disk Drive option. But if I select the sync option the phone does not recognise. The phone also recharges through usb cable as well no problems.
When I check the Device Manager I find a MS Win Mobile Remote Adapter shows following error "This device cannot start. (Code 10)". Also occasionally get a small popup window that says Error with an OK button and nothing else.
Any help would be good.
Thanks
first disable the "Enable faster data synchronization" in connection options, as described here - it could help,
if not, you could try the steps described here, usually it works for me
It is a miracle for me. I have found out, that my device is synchronizing the calendar items at least. The synchronizing is done after the message " Synchronization error" appers on the PC. I can not understand this at all.

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