Hi all,
I was wondering if any of you have had, or are having any problems with the soft touch keys (Menu and Back buttons) on their SGS? Mine don't work. I think I may have, by accident, updated the firmware and now they don't work. Is there a way to get it back working again? I installed Darkys V8 rom and I saw the SGS Tools app and within secret codes I saw Touchscreen Firmwareversion. I clicked on Touch Key FW update. I thought I would get a warning before it actually began to update. My version says Phone's Touch Key FW version :0xa9 and the other is part's Touch key FW version: 0xa9. Can someone with SGS Tools app run it and check to see if there's matches mine. So run the app and then go to Secret Codes and then scroll down to Touchscreen Firmwareversion and check what version you are using.
Thanks so much,
Chevy
Never done the update
Phone's Touch Key FW version: 0xa9
Part's Touch Key FW version: 0xa9
I would try flashing a stock firmware through odin to see if it would reversible. Sorry couldn't be of more help.
Thanks so much!!
Looks like maybe the firmware didn't get update because your numbers are the same as mine. I've tried that, but it didn't seem to work. I'll try again. Just wondering weather that firmware is in the rom or within the hardware.
Thanks,
Chevy
I have had two Galaxy s bought to me with this problem and both times it was hardware.
If you are around Blackpool i would be able to fix it.
So it sounds like I'll have to get a replacement. BTW how can you fix it?
Chevy
Replace the LCD. As its 80% of the phone in one part.
Phone only has like 4 parts its crazy
Sent from my NCC-74656!
So I guess there's no way to software fix it.
Sent from my GT-I9000 using XDA App
It might work but the two I had did need hardware.
It is an in warranty fix if you have a service centre by you.
chevy2410 said:
Hi all,
I was wondering if any of you have had, or are having any problems with the soft touch keys (Menu and Back buttons) on their SGS? Mine don't work. I think I may have, by accident, updated the firmware and now they don't work. Is there a way to get it back working again? I installed Darkys V8 rom and I saw the SGS Tools app and within secret codes I saw Touchscreen Firmwareversion. I clicked on Touch Key FW update. I thought I would get a warning before it actually began to update. My version says Phone's Touch Key FW version :0xa9 and the other is part's Touch key FW version: 0xa9. Can someone with SGS Tools app run it and check to see if there's matches mine. So run the app and then go to Secret Codes and then scroll down to Touchscreen Firmwareversion and check what version you are using.
Thanks so much,
Chevy
Click to expand...
Click to collapse
hey man. have the same problem as well.
mine are :
Phone's Touch Key FW version: 0x02
Part's Touch Key FW version: 0x0
anyone have an answer how to solve it?
should take it to service centre?
Take it to the service centre
Sent from my NCC-74656!
iammodo said:
Take it to the service centre
Sent from my NCC-74656!
Click to expand...
Click to collapse
than ks for the info iammodo. my question once more is : i live in cyprus, the mobile was bought from greece as a friend got it for me as a gift. will cyprus samsungs service centre fix my problem or should i ask for a new device. i am not in any contract.
and should i flash it back to any rom eu???
I can accept any European phone to fix in the uk. But don't know about other country's. Flash to the phones stock to preserve warranty some are fussy I never am
Sent from my NCC-74656!
hey iammodo. was wondering man how much will it cost to be fixed? and how long will it take man? i LOVE my phone
I'm probs not the fastest choice as in the uk but takes like 30mins to fix.
Sent from my NCC-74656!
Related
Hello
I noticed a very annoying bug at my phone: sometimes when I end a call the phone function stalls (the icon on the upper bar shows conversation in progress)
The only way to use the phone function again is to soft reset it. Lately I get the same problem but without the icon that shows conversation in progress. During this time all the incoming calls are not prompted. Basically on the caller side my phone "rings" but my phone doesn't even notice the incoming call. This prevents me from receiving very important calls that affect my business.
I cannot upgrade my ROM (1.14.479.3 ) since there is no official version for my region.
Any of you have this problem ? Shall I bring it to service ?
Please tell me your thoughts
SR
seems like a software issue, which region is your phone in? have you tried updating your software through HTC website?
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
i had the same problem after installed a hot fix from HTC, even hard reset and reinstall the ICR program the phone just lockup when I made a call. I can talk in that call but the whole phone just won't response to any keys or touch screen. After 2 days playing around with countless hard reset I decided to flash the same ROM from computer and the problem seems gone now.
SneakyR said:
For Romania there is no official version released. I cant upgrade ROM/Radio without losing my warranty.
Click to expand...
Click to collapse
Sure you can You are currently using a WWE ROM right? You can use USPL or HSPL to flash a newer official WWE ROM. In the event you need to return the phone just flash the original ROM (and SPL) back to your phone and they will never know. The original ROM you are running now is available on the Wiki, and here is a direct link. If you need help flashing ROM's you can read the guide in my signature and post questions in that thread
On a side note- I have had that issue before as well. It does seem like a bug in some software on the ROM as flashing different ROM's seems to make it go away (or reappear )
My phone's screen stopped responding few weeks ago and I brought it to service. They changed its front side with a brand new one (I am not sure if the screen only because I even get better audio quality during calls). I am telling you this just to underline that when I took it back from service the ROM was flashed again (same version though) because the menus used to be in English and now they are in Romanian. So if I am not mistaking my hard resets + services ROM flashing (into the same version though ) didn't fix this issue.
@Digital Outcast:
I am aware that I am able to use a newer ROM. I read the wiki and I know how to do it but if for some reason what I mentioned above (screen completely stopped responding and it was changed) happens while the new ROM is on the phone I will lose my warranty.
Since I opened this issue I changed the sim with a newer one. The old one was 7 years old...
Thank you for your feedback and for letting me know I am not the only phone owner having this annoying bug.
As stated by Tnyynt on another thread
Official updates go by as original ROM, they install without HardSPL if there is an update for your version of the device, so if you have an Official ROM which you have flashed, there's no need to worry for warranty.
Click to expand...
Click to collapse
Basically, any of the official rom updates for your device available on HTC or wiki can be flashed to your phone without HSPL or USPL and will not void warranty.
I tried with this one but when I insert my serial it says its not available for my region.
http://www.htc.com/www/supportdownloadlist.aspx?p_id=179&act=sd&cat=2
Still I managed to download it using some serial I found on the web. But when I started the flashing process it says its not meant for my phone and aborted
Is your phone branded? Did you get it new? I ask because it doesn't look like it was a WWE device...
I bought it brand new from an online store. I didn't buy it from a provider like Vodafone or Orange.
One of my colleagues bought it from Vodafone few days ago and he has exactly the same ROM version as I have. None of us is able to download the previously mentioned ROM version from HTC website using the imei.
RUU_BlackStone_HTC_WWE_EastEurope_1.14.479.3_Radio _52.49a.25.26_1.09.25.14_Ship is the ROM you currently have on your phone. There are no "official" updates for your particular CID.
Your real only current choice if you want to flash a newer HTC ROM would be to use USPL or HSPL and flash another official WWE ROM. You could always flash back the original if you needed to return the phone for warranty purposes. Sorry bud.
Thanks for summing it up for me.
PS: changing the sim with a newer one did not help, in case somone wants to do this.
Hello, I've recently had problems with my HD2 touch screen..It is not responsive at all. I am planning to send it back to HTC for RMA + repair, however I'm pretty sure I need the stock radio + rom for it.
I have the HTC HD2 T8585 and I don't remember what the stock rom + radio are...I remember one of them being 1.66 or something..however I can't find any download links.. could somebody help me? Thanks
edit: I just got off the phone with HTC, they said I can't send it in for repair because I'm in Canada and I bought this phone from China.... -_-
does anyone know how to repair this problem? I cannot slide my unlock tab because the touchscreen doesn't work..i've tried reflashing and hard resets and pulling out the batteries..it sometimes work for a few seconds and it stops after that or as soon as i put the phone to sleep...
ryennn said:
Hello, I've recently had problems with my HD2 touch screen..It is not responsive at all. I am planning to send it back to HTC for RMA + repair, however I'm pretty sure I need the stock radio + rom for it.
I have the HTC HD2 T8585 and I don't remember what the stock rom + radio are...I remember one of them being 1.66 or something..however I can't find any download links.. could somebody help me? Thanks
edit: I just got off the phone with HTC, they said I can't send it in for repair because I'm in Canada and I bought this phone from China.... -_-
does anyone know how to repair this problem? I cannot slide my unlock tab because the touchscreen doesn't work..i've tried reflashing and hard resets and pulling out the batteries..it sometimes work for a few seconds and it stops after that or as soon as i put the phone to sleep...
Click to expand...
Click to collapse
happened to me (and many others...i too had a thread...) tis hardware (which makes sense as you have flashed roms and still it persists.)
sorry mate. out of luck.
anyone know where i can get the stock ROM/Radio and a way to delete everything so that its like the phone is brand new?
ryennn said:
anyone know where i can get the stock ROM/Radio and a way to delete everything so that its like the phone is brand new?
Click to expand...
Click to collapse
On the HTC website!? www.HTC.com ?
i've tried that?! but when i entered my serial number, it says the current download is unavailable for my device..!?!?!??!! -_-
Yes, same here.
My serial SH07GNW06558
Does this mean that this might be a bogus HTC?
SH07GNW06558 is not HTC HD2
kuklei said:
Yes, same here.
My serial SH07GNW06558
Does this mean that this might be a bogus HTC?
Click to expand...
Click to collapse
This serial belongs to a different device, not HD2. Sorry.
Hello,
Sorry for disturbing but I really need a firmware pack for a prototype X10.
I received it for testing, and it seems someone flashed a generic stock firmware on it.
The result - a beautiful x10 with no network access, it can not register to any network provider.
If anyone has such a firmware, please PM me.
Thank you all
agarthian said:
Hello,
Sorry for disturbing but I really need a firmware pack for a prototype X10.
I received it for testing, and it seems someone flashed a generic stock firmware on it.
The result - a beautiful x10 with no network access, it can not register to any network provider.
If anyone has such a firmware, please PM me.
Thank you all
Click to expand...
Click to collapse
Maybe you need to enter the network setting (aka APN)? If that is not the problem then go here.
batman_112 said:
Maybe you need to enter the network setting (aka APN)? If that is not the problem then go here.
Click to expand...
Click to collapse
no, that is not the case.
Thephone is a prototype, and it can not use the network at all with shiped rom - meaning no voice at all - it acts as if it was in "airplane mode".
Thank you for your opinion, anyway
Hello Agarthian,
what SI (CDF) does the prototype have (Label below the battery)?
Regards - Nonixnarrez
Sent from my X10i using XDA App
Build ap1
Si 1228 - 3677.1k 09w26
Thank you
Sent from my LG-P500 using XDA App
Hi again,
I´ve flashed such a prototype (exactly the same type/data as yours) with a DE/CH generic software version (CDF/SI: 1235-7836). Only limitation of the prototype board is that Bluetooth is not implemented and speaker is weak.
Good luck - Nonixnarrez
Is there any way you could give me that specific firmware? I searched for it but i was unable to find it.
Would be most grateful if you could upload the file somewhere and PM me the download link.
Thanks in advance
agarthian said:
Hello,
Sorry for disturbing but I really need a firmware pack for a prototype X10.
I received it for testing, and it seems someone flashed a generic stock firmware on it.
The result - a beautiful x10 with no network access, it can not register to any network provider.
If anyone has such a firmware, please PM me.
Thank you all
Click to expand...
Click to collapse
http://www.speedyshare.com/files/24888935/X10.rar
this is a russian 2.1 version but it is for dev phones, im pritty sure u can work it out
Source http://forum.xda-developers.com/showthread.php?t=820315
hope this works for u mate
Thank you, flashed this firmware but it seems that the problem was not caused by the firmware after all.
The phone still asks for "sim network unlock pin" - the phone is not network locked, being a prototype. The other X10's we received are just fine, this one just refuses to use any sim card.
Any other ideas? I'm running out of them.
Hello Agarthian,
I'm sitting here looking at the lovely X10i prototype that a major-manager at SE gave me some time back. It irritates me hugely not to be able to upgrade it to 2.1 and so I was wondering if this is what You have done/are attempting? If so, have You been successful?
Cheers/M
McHan said:
Hello Agarthian,
I'm sitting here looking at the lovely X10i prototype that a major-manager at SE gave me some time back. It irritates me hugely not to be able to upgrade it to 2.1 and so I was wondering if this is what You have done/are attempting? If so, have You been successful?
Cheers/M
Click to expand...
Click to collapse
Hi.
I have 2.1 on it, but this huge problem about not being able to use any SIM card in it. I really don't know if it originally came with 2.1, because someone else had it for testing before me, and I have no info about what happened to it so far.
Thanks
agarthian said:
Hi.
I have 2.1 on it, but this huge problem about not being able to use any SIM card in it. I really don't know if it originally came with 2.1, because someone else had it for testing before me, and I have no info about what happened to it so far.
Thanks
Click to expand...
Click to collapse
Well my phone, with a higher SI-number than Your's (if that has any relevance to age) was certainly delivered with the 1.6 it is still running. So probably someone has done a manual upgrade of some sort on the phone to get it to 2.1. Have You spoken with SE support? I had a X10 Mini Pro that they actually took pity on and upgraded for me. It probably helped that I live in Stockholm and had an SE lab here close-by... No such service-mindednes this time round, though....
Thanks/M
agarthian said:
Thank you, flashed this firmware but it seems that the problem was not caused by the firmware after all.
The phone still asks for "sim network unlock pin" - the phone is not network locked, being a prototype. The other X10's we received are just fine, this one just refuses to use any sim card.
Any other ideas? I'm running out of them.
Click to expand...
Click to collapse
well my phone has that sometimes as well.. i dont know why, but just keep rebooting maybe it will go away it does atleast for me, and no i dont got a dev phone
oh and try a diff simcard, maybe its simlocked for provider?
Hawkysoft said:
http://www.speedyshare.com/files/24888935/X10.rar
this is a russian 2.1 version but it is for dev phones, im pritty sure u can work it out
Source http://forum.xda-developers.com/showthread.php?t=820315
hope this works for u mate
Click to expand...
Click to collapse
i've tried this firmware with latest flashtool , but now fone is bricked only give buzz and green light. so is there any tested firmware for Prototype AP1, kindly post a link or upload it some server like mediafire.
Take Care
ENJOY
same here, anyone has x10 prototype firmware? Please post it hence the original links are dead........
android 1.6
i have the problem with my prototype that the touch screen doesnt work it did work on teh android 1.6 that i had 1st but i cant find any android 1.6 firmware for the x10i i just wanna downgrade it so i can use my phone i have this problem already 5months and i searched the whole internet so if anyone has a WORKING link for a 1.6 version it will be great but i don't expect many anymore tried lots of things btw might it be the touch screen software? can i flash that ?
x10Mark said:
i have the problem with my prototype that the touch screen doesnt work it did work on teh android 1.6 that i had 1st but i cant find any android 1.6 firmware for the x10i i just wanna downgrade it so i can use my phone i have this problem already 5months and i searched the whole internet so if anyone has a WORKING link for a 1.6 version it will be great but i don't expect many anymore tried lots of things btw might it be the touch screen software? can i flash that ?
Click to expand...
Click to collapse
Having the same issue... Have you found anything yet?
I don't know what to do ???
I can't play games!!!!!!
the problem is :
when I play any game ( for example ) all of the sudden the phone restart by itself , when the main screen show up then restart again and again ..
sometimes it shuts down and the logo ( samsung omnia 7 ) freeze and I have to hold the power to turn it off then, I have to keep it off 5 - 10 minutes till I turn it on..
It's pissing me off guys ... what can I do ..
I bought it from amazon ( with no warranty )..
please, help!!!!
K lets try to fix this issue. First of all.
Is it branded? And which version is it?
Did you update it? Format it?
Is it branded?
No . I bought it from amazon and it's UNLOCKED ..
And which version is it?
OS version : 7.0.7392.0
firmware revision : 2424.10.11.1
radio software : 2424.11.2.2
bootloader : 5.3.0.4
PDA : 18700XXJK1
phone : 18700XXKB2
CSC : 18700XENJK1
Did you update it?
yes , I update it to mango then return it back to pre NoDo and now I'm on NoDo..
Format it?
by format it you mean flash it , then yes ..
I guess the handset did not go the "official upgrade path" to obtain:
phone : I8700XXKB2
The reason I am mentioning it is because if you were to follow the official update path your PDA and CSC would be at:
phone : I8700XXKB3
Maybe that is the underlying issue here. Something that makes it act funny.
Did you return it to pre NoDo by flashing it?(which firmware?) Or reverting to a backup?
Did it freeze before as well?
Did you return it to pre NoDo by flashing it?(which firmware?) Or reverting to a backup?
by flashing it .. this one
I8700 XEN I8700XENJK1
Did it freeze before as well?
yes , since I get the device and start using it .. it happen all the time ..
Uhh :/ This is a bit of a stretch but it could be that your flash memory is corrupt.
I suggest to try and flash a newer ROM to it to see if it is broken.
If it persists you can always get it repaired. I believe EU law puts a 2 year warranty on electronic devices. .. I might be mistaken.
I've downloaded a KC1 but there isn't a CSC and I can't flash it ??
here no warranty !!!
I might take it to samsung center and hoped they'll fix it ..
Just pretend like you left the warranty somewhere... don't even mention it... act like a casual phone user ;D. When ever you start giving them details it will become more complex. So don't tell them anything about flashing etc. Tell them you tried the "reset" button hehe. At the end of the day they just want to process you.
TBH I think the warranty starts when you start using the handset. i.e. that's why they need the serial number. (I just noticed you are in the US)
I don't know about the CSC but I think there a couple of other ROMs out there that can be used that have CSC files... look around in the dev forum.
JK1 isn't the only ROM.
well, I'm not from US ..
does any samsung center will take my phone and fix it ???
becouse it'll be so much annoying couse I have to take it back to US then to amazon !!!
see how lucky I am !!!!
Yup any Samsung partner place will take it. Just have a look on the Samsung website. They list "mobile phone repair partners" etc....
When I tried to hand in my German phone to a certain repair centre in the UK I was met with bureaucracy. Excuses such as "its different" "cant be serviced.. only in germany" were given.
Granted.. I made the mistake of telling them that my phone was bought in Germany.... its too much for most call centres and receptionist at repair centres to comprehend and digest... I just went to another one and kept my mouth shut.
Simply put... come in. Tell them it broke. Tell them that you bought it a while ago. If they ask for papers tell them you left it at home and that they should check the Serial number or something.
my problem is that non of the samsung center in my country selling windows phone 7 devices ..
they might say: we don't know what the hell is this !! we can't fix it !!!!!!
but I'll give it a try ..
sasukee said:
my problem is that non of the samsung center in my country selling windows phone 7 devices ..
they might say: we don't know what the hell is this !! we can't fix it !!!!!!
but I'll give it a try ..
Click to expand...
Click to collapse
The Samsung Repair Centres are usually just "partners" they usually fix all sorts of phone but also have a certificate from Samsung to repair their devices.
Should be on the website.
VonCrisp said:
I guess the handset did not go the "official upgrade path" to obtain:
phone : I8700XXKB2
The reason I am mentioning it is because if you were to follow the official update path your PDA and CSC would be at:
phone : I8700XXKB3
Click to expand...
Click to collapse
Sorry for the off-topic, please bear with me sasukee, hope you get your phone fixed...
@ VonCrisp:
I debranded by flashing the ''I8700XXKC1_XXKB2'' Rom and phone was updated to:
OS ver.: 7.0.7389.0
FW ver.: 2424.11.3.1
Radio ver.: 2424.11.2.2
Bootloader ver.: 5.3.0.4
Then I tried to update to 7.0.7392.0 via Zune, update failed at the 6/10 step.
I used the Samsung patch, updated fine to 7392 via Zune, but the phone version remained I8700XXKB2, not I8700XXKB3. Actually I've never heard of I8700XXKB3. Can you confirm that you 've got I8700XXKB3 phone version, and how didyou get that?
I went there today .. and like what I expected .. they can't fix it !!!!
they said : this device doesn't exist here ( our country ) so that they can't fix it ..
I'm really disappointing ... I don't know what to do ???
any help !!! any thoughts ???
sasukee said:
I don't know what to do ???
I can't play games!!!!!!
the problem is :
when I play any game ( for example ) all of the sudden the phone restart by itself , when the main screen show up then restart again and again ..
sometimes it shuts down and the logo ( samsung omnia 7 ) freeze and I have to hold the power to turn it off then, I have to keep it off 5 - 10 minutes till I turn it on..
It's pissing me off guys ... what can I do ..
I bought it from amazon ( with no warranty )..
please, help!!!!
Click to expand...
Click to collapse
flash the latest rom kc1 and report again..
i do not have any problem here.. i have my phone 4-5 month
b16b said:
flash the latest rom kc1 and report again..
i do not have any problem here.. i have my phone 4-5 month
Click to expand...
Click to collapse
I've downloaded it and there wasn't a CSC then I tried to flash it and the flash didn't work !!!!
the procedure or download link of KC1 might help ..
thanks..
There are many csc's in the Rom development section. Just take the one that fits to your region/provider.
I flashed my phone ..
my new PDA : 18700XXKC1
phone : 18700XXKB2
CSC : 18700XENJK1
OS version : 7.0.7389.0 ( I'll update it later )
Firmware : 2424.11.3.1
radio : 2424.11.2.2
bootloader : 5.3.0.4
I did flash and while the phone flashing my phone stuck ( as usual ) in samsung logo ..
and I turn it off manually .. but now I have KC1
I'll give it a try and see where things going ..
OK, that's it ..
I'm gonna throw my phone at the wall and bury it ..
It's been worse and worse since I starting to flash my phone ..
the conclusion is : never buying anyting WITHOUT WARRANTY ..
I bought mine Omnia without warranty . Well in theory I can always send it to Germany...
Don't you want to donate your device to "hacker" community to create "hardspl" ("hardeboot" since this is Samsung)? Omnia 7 should be hacking friendly, since there is JTAG port (should be) right below battery below the FCC sticker.
But this looks like there is something overheating inside... There is no proper cooling, it looks quite similar to HD2 and other Snapdragon SoC-ed chipsets. Usualy reflowing it with either hot air gun or (as some people do with GPUs) in oven could help, but for how long (I wouldn't risk the oven, this is way more sensitible part).
ok let me try to explain.
after flashing my note for the uhmphteenth time for some reason the touch is wrong!!
i mean very wrong as if the digitizer thinks the display is FHD instead of QHD.
how can this happen and how do i fix this?
i have seen this before on xda think the solution was the secret code menu and update the touch firmware there.
Can't promise anything since i did not try this myself.
*#2663# is the code for touch panel firmware menu.
WOW!!!
That did the trick!! Just updated TSP FW and now everything works fine!
thanks for the help SquirtingCherry! :good: