Sending/Receiving MMS on Wi-Fi - myTouch 4G Q&A, Help & Troubleshooting

Cannot send or receive MMS while on Wi-Fi. Regular SMS are not a problem.
I am using Ice Glacier ROM, and it looks like the APN settings are correct- I haven't changed any of them.
Has anyone else experienced this problem, and if so, have you resolved this???

same thing here, as soon as I popped the Ice glacier this problem came, I can send and receive on Edge , 3g , and hsdpa but for some reason not on wifi
Edit:
Just read on a post that wifi calling on was the issue on this rom.. I'm trying to confirm it

ohhhhhh man.... what terrible news, I LOVE this ROM. oh well, looks like CM7 is in my future.
Thanks for letting me know!!

Related

MMS ISSUE

I could not pull any multimedia texts while on wifi. After contacting t-mobile I found out that there is currently a bug that they are aware of. You cannot pulll mms messages while on wifi. You must be on a data service in order to pull them. They are working with HTC to fix this problem.
Sent from MTS using Tapatalk
That happened to me the first day I got the phone. I thought it was a sim card error. It never even occurred to me that I had wifi connected until you just said that now...
i think this was a bug on one of the earlier builds of my g1, like way back in the beginning
I was wondering if any of you have heard any news on this issue. Or maybe a work around besides turning off WiFi. It is so frustrating . I had this same issue with a Blackberry 8900 a while back.
I've had this same problem since I got my phone. I guess we just have to wait for Froyo and hopefully that fixes it
So it seems more like that its a tmobile thing because my wifes cliq was doing this, since we dont have data turned on with her phone and i just bought the slide and its probably the same thing...but i just try to send a pic on wifi from her slide and my nexus and neither work
Any fix for the mms issue yet?
Is anyone finding Froyo to have fixed the problem? Any workarounds? Just wondering as this is a major problem with this awesome phone. Can't send ANY MMS messages at all!
I can im always on wifi not always but like 95 percent
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
You can not send or receive mms over WiFi it has to be pulled from the apn and you can only pull from there when you have a data plan it is a way to keep people from using phone without data plan this applies to all Android phones
Sent from my T-Mobile myTouch 3G Slide using XDA App

MMS Downloading

Just 1 more time, If I am on WIFI and someone sends me a text I get the notification so I check and its an MMS It will not download
I go back to 3G and that same picture will not download
So now I keep Wifi Off and sometimes Ill be able to download MMS messages but most time I get errors, what is the deal
If I get my text messages over wifi and I can read them why cant I get MMS over wifi?........
I have this issue to with WiFi on not being able to download mms. Sprint has no idea why, even got one tech tell me there is no way I can download mms with WiFi on! Lol... so after the 4th call they sending me a new Evo because they think its phone related and not software. By the way I was on omj Rom.
Tapatalk'd on Evo
brol1k said:
I have this issue to with WiFi on not being able to download mms. Sprint has no idea why, even got one tech tell me there is no way I can download mms with WiFi on! Lol... so after the 4th call they sending me a new Evo because they think its phone related and not software. By the way I was on omj Rom.
Tapatalk'd on Evo
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Click to collapse
I am not rooted and having the issue
Globetrahter said:
I am not rooted and having the issue
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Click to collapse
had it before I was rooted also...
It just started with me today too...Have no idea why it has..Any reasons why??

No sms no mms on mytouch 4g help!

I have my friends mytouch 4g that I rooted and was working fine with cm7 and all of the sudden he couldn't receive sms or send sms I can't find the problem. I flashed the phone to three different rims and the same thing happens sms still does not work. I was thinking if it was the radio update has anything to do with it since it does not have the latest radio update issued in the month of May. If anybody can help me out please do or if anybody has the similar problem let me know. Thanks.
JCAndroid87 said:
I have my friends mytouch 4g that I rooted and was working fine with cm7 and all of the sudden he couldn't receive sms or send sms I can't find the problem. I flashed the phone to three different rims and the same thing happens sms still does not work. I was thinking if it was the radio update has anything to do with it since it does not have the latest radio update issued in the month of May. If anybody can help me out please do or if anybody has the similar problem let me know. Thanks.
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Click to collapse
I know for royal ginger you needed to use go sms to receive picture messages but I believe it was fixed with the update I still use go sms so not sure if it works with the stock message app.
So far I have found APN being
wap.voicestream.com
epc.tmobile.com
internet2.voicestream.com
might want to try those
i use the epc.tmobile.com one
Thanks guys. I will try to change the APN see what happens since I don't have my laptop with me to flash the latest radio on the phone. Funny thing is that it doesn't work on original stock Rom either, no sms or mms on stock messenger app. I flash three different roms before flashing stock Rom. The phone had cm7 and had it on the phone for months then it just stoped receiving and sending sms last Friday. I flashed a sense Rom, a cm7 nightly and even Miui latest Rom and everything works but sms.
I will try the APN setting see what happens now.
Thanks guys.
Changing the APN's did not work. The phone already had epc.T-Mobile.com and still no sms working. I will try changing to a gingerbread radio since the phone still had stock radio.
Sent from my PC36100 using XDA Premium App
JCAndroid87 said:
Changing the APN's did not work. The phone already had epc.T-Mobile.com and still no sms working. I will try changing to a gingerbread radio since the phone still had stock radio.
Sent from my PC36100 using XDA Premium App
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Here's something; phones can be disabled from being able to receive or send texts (My dad had it forever) it's usually a user enabled thing so you might want to call up tmo and ask about it. other than that I can only see it being the radio.
I have the same problem as the OP, but it only happened after I installed MIUI. (OFFICIAL MIUI.us 1.11.11:: ||demonspeedMOD INSIDE||)
I've been on Stock Sense and CM7 for almost a year now, and after I installed MIUI, I can't receive MMS or SMS anymore. I haven't tried going back to CM7, but I'll post if that fixes anything.
The weird thing is that my MMS and SMS in MIUI was working for the first day or two, and then all of a sudden it stopped. I can still send SMS and MMS, but I cannot receive them.
I have the latest radios and a kernel functional for the ROM, but everything is functional except for the MMS and SMS.
Any ideas? Any help would be much appreciated.
11/21 UPDATE: Well I just tried using a 3rd party SMS/MMS app (Go SMS) and it works like a charm. Both SMS and MMS work perfectly.
Glad everything is working now. I just kinda assumed at first that nobody wanted to talk to me anymore.

Issues with MMS reception while on WIFI with Android Messenges

I am on T Mobile and I have had issues receiving MMS messengers while on WIFI. Does anyone have a fix for this? I read previously that there was an APN setting to change but I am not sure. Thanks in advance! Also, this is using Android Messages (Stock APP).
Haven't changed anything and it's working on my end..also on T-Mobile...
Sent from my PH-1 using Tapatalk
I had the same issue and I am on TMobile also. If WiFi was on, I could not send nor receive MMS. I fixed it with this: https://support.t-mobile.com/thread/61843
---------- Post added at 09:37 PM ---------- Previous post was at 09:36 PM ----------
Once I made the changes I was able to send MMS and receive them
I'm also on T-Mobile and was not receiving mms when on Wi-Fi, but receiving them fine. The problem was fixed when I turned off Wi-Fi calling. Hope that fixes your issue also.
I agree the problem is fixed by turning off WiFi calling, but WiFi calling is something I want to keep on
xda0330 said:
I agree the problem is fixed by turning off WiFi calling, but WiFi calling is something I want to keep on
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Okay so I noticed wifi calling wasn't on for me when it was working. I went and checked my APN settings and they were wrong. I corrected them using the settings in the link a few posts up and now it works with wifi calling on for me
Sent from my PH-1 using Tapatalk
I am glad it worked for you.
I also used the above fix, it seems to be working as well. Thanks
I have bookmarked that TMO page. Just a FYI, my pixel unlocked and unbranded does not have this problem
I am going to run by t-mobile today, I'm trying to gauge my signal with my wife iPhone today to see if it's the same.
eakrish said:
I am going to run by t-mobile today, I'm trying to gauge my signal with my wife iPhone today to see if it's the same.
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As with the MMS on Wifi .. the APN that the Essential pulls is not complete .. NONE of the 4 it pulls. I would go in and edit yours. The MMS while on wifi regardless of wifi calling on or off .. should be fixed with the proper APN. Remember that you should reboot after changing the APN. My wife's was having an issue with MMS and weird signal issues. I fixed her up with a proper APN. It's a pitfall of a non-carrier phone. My U11 suffered the same issues. Anyway. Give a proper APN a shot.
I did this but am still having reception issues as well as MMS issues
To clarify if you make this chnage to get it to work, you need "Cellular" checked under Wifi Calling. If you have WiFi calls as preferred it still does not work. These changes and that setting allow the phone to jump back and forth when needed, correct?
eakrish said:
I am on T Mobile and I have had issues receiving MMS messengers while on WIFI. Does anyone have a fix for this? I read previously that there was an APN setting to change but I am not sure. Thanks in advance! Also, this is using Android Messages (Stock APP).
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I don't think MMS works over Wifi, though.
Toys Samurai said:
I don't think MMS works over Wifi, though.
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Click to collapse
Sure it does. I just sent a gif from Gboard and a photo from my gallery to the wife and she's got an Essential on TMO. It works fine.
Again, a proper APN will make all this work properly.
What have those of you on Verizon been doing?
Hello - I saw this post while looking for an MMS solution for my PH-1 on AT&T. I have had Verizon, Sprint, Google Fi, and AT&T on this phone, and the only one that I could send/receive SMS/MMS was on Verizon while on my work network's WiFi. I work in a school building behind three layers of cinder block walls, and I have to have a way for this to work. I could go back to VZW, but I'm trying to avoid their high and not-unlimited Unlimited plans' rates. Can you direct me to the correct APN settings for AT&T? Thanks!

Anyone else having issues with MMS on T-Mobile (international version)?

I ordered my OP8P directly from OnePlus, but my MMS doesn't seem to be working. Anyone else had the issue?
I actually got a message that the settings were not correct, and that the correct ones were being sent to my phone (had never seen that before). I looked at the APN info, and it seems to be correct... based on memory.
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
I have issues when connected to WiFi, message comes in but doesn't download
hschreibz7 said:
I'm on T-MOBILE also and received the same message. The phone had an update so I installed and rebooted the phone. All call,text, MMS, data worked like it's supposed to. Try rebooting?
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I've tried rebooting. Things are a lot better, but I still have some issues with calling out (can't remember the message... will try and get a screenshot next time). If I immediately try again, the call will go out.
I'm also not seeing any wifi calling. The feature is enabled, but it doesn't seem to be working... even on the "wifi calling preferred" setting.
Just wanted to post an update.... still having issues. MMS pretty much never works with wifi on. For this reason, my wifi is off pretty much all day. It never fails that as soon as I turn it on, a picture or group message comes in.
Also, this does not affect SMS or RCS messages, which appear to come in over data somehow.... just MMS.
Need a fix bad.
I'm having the same issues with T-Mobile. I'm leaving wifi off in the meantime. Hope there is a fix soon.
That was supposedly fixed with the last update. What software version are you on?
Sent from my IN2025 using Tapatalk
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
I'm on 10.5.6. I just went to t mobile and got a new sim card.. It didn't resolve the issue.
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
Samuel Holland said:
Hi, not sure if it would make a difference but I'm using Google messages with the chat features enabled. I never noticed anything unusual though but I live in Louisiana. Sorry to hear that. I know there is an option for mobile and wifi (dual-channel network optimization) that I haven't been using. Anyway I hope this clears up for y'all.
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You really, REALLY had my hopes up. It actually makes sense, but it doesn't work. I tried with both on and off... no luck. MMS messages (both inbound and outbound) are stuck until I turn off wifi.
cwalker0906 said:
Use Textra app, go into settings for Textra and it has option for TMobile WiFi, works great
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I used to use the Textra app, but really prefer Google Messages for it's web app. I am on the PC all day, so it's aggravating to have to pick up the phone all the time. I've tried MS Your Phone, but it's not as easy to use, or as reliable.
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
CosMiiK said:
I created a thread with a similar (but opposite) issue to what you're experiencing. A friend of mine with an international 8 Pro on TMO is having the exact issue you are.
https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Didn't get any help from that but you can try the APN trick for a temporary fix until it's patched for real. I also created a thread on Reddit for this and I think I found the solution. I use Textra, but that alone didn't help. Someone on Reddit told me to disable the stock messaging app, as well as revoke it's permissions to everything. Since doing that I'm no longer having issues. It's only been about a day so we'll see how it goes from here.
Hope I could help!
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Click to collapse
Duplicating the APN worked (of course, I did the whole thing then swiped back, thinking it would save, grr). I'm guessing it won't last long. It's just as easy to disable wifi for it to send... so weird that you're having the opposite problem.
**EDIT**
Nevermind... it didn't work. I was able to send out with wifi on (which I couldn't do before), but my wife's test message wouldn't download until I disabled wifi.
I had frozen the stock messaging app on day one, with tibu. I thawed it, revoked the permissions, and disabled it via settings this time. No luck "Not sent. Tap to try again".
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
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Granted, I haven't done any extended testing yet, but I can send/receive MMS now with wifi connected. I upgraded about 4 hours ago, and this is probably the longest I've ever had wifi on.
Now that you've posted this, I'm skeptical it will last, though.
**EDIT**
Yep. MMS is still broken when on wifi. Geez....
mmad81 said:
Anyone find a fix for it yet? I thought 10.5.8 would help but I still can't receive or send MMS on WiFi.
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Click to collapse
The latest update seems to have fixed it for me. I was also having issues receiving calls. Callers would get a busy signal. The update fixed that as well. Maybe try taking your SIM out, reboot, then put it back in and reboot.
That didn't work. I'm finally getting notifications from my sports app after the 10.5.8 update. Just have to fix the wifi now.
Wifi still dies on me, but not with the ! on the icon. Just no traffic. I had to toggle it. But nowhere near as much as it used to. The MMS issue is the only reason I don't leave wifi on. I was really hoping it was fixed.
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
BoxyBox said:
Same issue here even with most recent updates. MMS will work 1/10 times over wifi (sending & receiving) but not the other 9 times.
Since the update I've also noticed wifi issues - they may have been there before but didn't notice. Wifi seems to hang, I sometimes see a "!" next to the wifi symbol. In many cases I turn WiFi off and the connectivity issue in whichever app is resolved.
So at this point on TMobile there is no reason to keep wifi on, which is unfortunate because with their "5G" I actually get half the speeds of LTE. ?
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Pretty much everything you said. I'm really upset and disappointed. I'm actually considering returning the phone and going back to the OP7P. Not even sure what the return policy with them is...

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