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Hi all,
Am I correct in thinking that the Magic will sync with a MS exchange server without additional software, where as the G1 requires a third party application?
If so, can the Magic version of Android be install on the G1?
Apologies if this has already been covered but I havent found a thread covering this despite yet.
Cheers
Pug
Hi,
Neither of the phones have exchange support out of the box. HTC had put exchange support in their Hero rom and people have ripped it out and used it in their own cooked roms.
Your correct there are 3rd party apps for using exchange in the market place.
Personally i dont have any recommendations for any of them though.
thanks,
Jon
The Android builds with Exchange support work OK, but it's pretty barebones in features, and you can't select folders other than Inbox and Sent Items to be automatically synced. I started using Nitrodesk's Touchdown and it seems to fit the bill.
Thanks for the answers. My brother has the G1 and was about to buy Touchdown and I should have a Magic by the end of the week, so we were hoping that if the has native exchange support, there was hope that the G1 would soon have it. We will look at the Magic exchange offering before buying Touchdown's solution.
Does the native exchange client software sync with Inbox sub folders?
Is there a review of Touchdown anywhere?
(I dont have an Android phone to hand quite yet)
Thanks
touchdown review
I pretty much swear by touchdown. It's got a lot of good features, exchange 2003 and 2007 support activesync/push support, sig support, calander view and creation support, and lots of other stuff. go to the market and try the trial version and see if you like the look and feel, but overall, it's pretty awesome.
rkimbal45 said:
I pretty much swear by touchdown. It's got a lot of good features, exchange 2003 and 2007 support activesync/push support, sig support, calander view and creation support, and lots of other stuff. go to the market and try the trial version and see if you like the look and feel, but overall, it's pretty awesome.
Click to expand...
Click to collapse
its good in every respect but one. it doesnt push its internal calendar to the phones calendar
pnayak77 said:
Thanks for the answers. My brother has the G1 and was about to buy Touchdown and I should have a Magic by the end of the week, so we were hoping that if the has native exchange support, there was hope that the G1 would soon have it. We will look at the Magic exchange offering before buying Touchdown's solution.
Does the native exchange client software sync with Inbox sub folders?
Is there a review of Touchdown anywhere?
(I dont have an Android phone to hand quite yet)
Thanks
Click to expand...
Click to collapse
I just said it doesn't. Touchdown is able to though.
I've been using Exchange 2010 for a while now, all the way from beta, and one of the nicest things is it's 6.5 integration allowing you to send and view SMS's from the Outlook/OWA interfaces.
Problem is, it seems that HTC Messaging breaks this, I cant send any SMS's and they dont show up in the Outlook interfaces.
Anyone know how to get it working again? I know I can 'disable' HTC Messaging, and if needs must I'll do that, but it brings with it other issues if you do.
Anyone? there has to be a way?
Yes, yesterday I tried out to disable HTC-messaging, because SMS synching Exc2010 did not work.
And yes, after following all four steps, as described here, it did come back!
Downside so far is, you cannot write an SMS through the HTC-contact-app, so you'll have to use a different "new SMS" function, and you will not get threaded SMS view, just plain old classic view. But you still can view new SMSs in the HTC inbox of sense.
I can live with that
Yeah, that's what I used to do on the HD, however I've kinda got used to the new Messaging client on a device that can run it at least
I'll open a support case with HTC and see if they will acknowledge the problem, and see if they have an official fix. If not, it's the hassle of finding an ArcSoft that wont stuff things up as well, and back to TMail....
Just got this from HTC
At the moment this is not fully compatible. Please keep an eye on our website, I have noted the information on he new Exchange 2010 and we may indeed implement this in the future without having to hack the registry (please do not do this as it voids any Warranty and in some cases can brick the PDA). I cannot confirm if we will go ahead with this or not at the moment until I have more information.
Thank you.
the_ape said:
Just got this from HTC
At the moment this is not fully compatible. Please keep an eye on our website, I have noted the information on he new Exchange 2010 and we may indeed implement this in the future without having to hack the registry (please do not do this as it voids any Warranty and in some cases can brick the PDA). I cannot confirm if we will go ahead with this or not at the moment until I have more information.
Thank you.
Click to expand...
Click to collapse
I have to say a "fair play" to HTC re. this response - actually seems like someone who knows what they're talking about has looked at it (all be it probably briefly) which is a huge leap over the normal "have you tried resetting it sir?" response.
Obviously the ideal response would've been "yes we know, our guys are working on it as we speak, should be ready around Xmas time".. we can live and hope!
Probably wouldn't hurt for all of us interested in getting this working to drop them a line stating such and thus hopefully raising it up their priority list.. can someone please confirm an email address?
I've just used the standard HTC Support service through the website, I've posted a reply saying that it's a feature MS are Talking Up with the release of Exchange 2010 and WM6.5, as it is, and as it stands none of the HTC 6.5 phones will actualy work using the feature.
So let's hope...
I asked them to seriously look into it, as it's a Microsoft published feature that's being broken, and got this back seems someone at HTC (even if it is 1st line) has some common sense. Seems the Irish service center is a good one to target for problems
"Thank you for the feedback and suggestion Ashleigh, it would be a very good idea to include this feature in the future with new updates. I am going to see if this would be possible. I hope it is as I would use this as well."
the_ape said:
I asked them to seriously look into it, as it's a Microsoft published feature that's being broken, and got this back seems someone at HTC (even if it is 1st line) has some common sense. Seems the Irish service center is a good one to target for problems
"Thank you for the feedback and suggestion Ashleigh, it would be a very good idea to include this feature in the future with new updates. I am going to see if this would be possible. I hope it is as I would use this as well."
Click to expand...
Click to collapse
Once again, "fair play"
SimonW500 said:
Once again, "fair play"
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Click to collapse
Hey guys,
are there any news about this one?
AFAIK non of the avail updates fixes this.
Alf_R said:
Hey guys,
are there any news about this one?
AFAIK non of the avail updates fixes this.
Click to expand...
Click to collapse
Be nice to know if anyone has tried the new 1.66 firmware and tested Exchange. I am in Australia and as one carrier here is exclusive till end of March there will be no 1.66 for me for ages.
If it works. I will HSPL my device with the UK version but only if it fixes the issue. Then when warranty is needed I will tell them i had no choice as I wanted a default Windows Mobile feature back.
Unfortunately 1.66 doesn't fix this one
Just got my new SIM free HD2 and am having the same sort of problem when trying to Sync my texts via Exchange 2010.....have also contacted HTC support but guess I'll get the same answer i.e. we're looking into it.
Let's hope that enough people want to use the text sync feature and contact HTC so that they actualyl sort it.....ASAP?
Russell
I had consulted HTC a couple weeks back. Speaking to the service rep he mentioned that the developers didn't have access to an Exchange 2010 server. I found this rather odd.
Anyway as I run my OWN server I have offered to the service rep that they can have an account on my server if they wish to test with. He sounded very excited and I told him I would need time to setup an acount (and segregation from my clients). He even rang me back later that day to chase up the details. I had sent through all the info they need to for OWA and for Outlook via HTTP.
This was a couple weeks ago and early last week I received an email saying they are still working on the issue. So we will wait and see what happens.
Hey guys, any update on this?
This is a bit weird but... I have managed to get this to work fine, on 2 different ROM's so far (both Touch Pro 2's, one a T7373 and the other a T7378). To get it to work on my phone, I took my 3 SIM out, and put in an Optus SIM. On first sync, it worked. To get my mate's to work, we took his 3 SIM out, and put in an Exetel (uses Optus network) SIM. Same thing.
No idea how or why... but we all have SMS sync working properly now, can send and receive SMS via Outlook.
I've tried it yesterday and I've received a couple of SMS from the phone, but I can't send through Outlook, can send via Outlook OWA, but the messages never gets through and activesync on the phone takes 99% cpu and I have to reset the phone to get it to work again. It's frustrating.
You just send a message from Outlook and it goes to your phone via ActiveSync and sends correctly? Damn!
I've got a message from HTC support that it should work fine with the latest official ROM update, anybody can confirm?
When I first recieved the Evo, everything synchronized just fine. Contacts both ways, emails, and calendar, but after about 5 hours, I started getting a notification that there were Exchange sync issues.
Whenever I would open up the accounts page under settings, I would see the sync symbol next to Contacts, repeatedly trying, over and over again. Finally, after a while, it stops, and a sync symbol with an exclamation point appears in the notification bar, as well as next to Contacts, and at the bottom of the accounts page, the same symbol with "An I/O error has occurred," explanation.
I don't understand what is going on here... as the original sync worked great. I can remove my Exchange account and re-add, and it works great for a few hours. Same thing if I wipe the phone completely, (factory reset.) The only solution I have had so far is to un-tick the Contact sync, and it seems to work okay, but obviously I need this service to work properly.
I have tried searching for a few days now and couldn't find anything really related to this. Some have had issues with reboots, and I had it BAD two days ago, and I finally wiped my phone. I do believe that there are some serious core Exchange integration problems on the Evo..
Does anyone have any insight on the matter, or should I just email HTC? Would a cooked ROM perhaps be any better?
Thanks guys
Same issue here. Very frustrating.
theadlee said:
Same issue here. Very frustrating.
Click to expand...
Click to collapse
Also, this DESTROYS my battery. If I actually let it attempt to keep syncing, it's completely dead within an hour.
Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.
njward75 said:
Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.
Click to expand...
Click to collapse
No problem on my Pre either, and I really don't want to have to buy 3rd-party software to fix something that is supposedly integrated into the phone...
Fellas, talk to your IT dept and have them check the Exchange logs. Different versions of Exchange have different levels of administration over mobile synchronization.
I have an EAS on my EVO with no issue whatsoever.
Bear in mind, Exchange 2003 doesn't seem to like Android synching with a mailbox that was previously synched with another device. I have seen synchs crash consistently until the synch relationship is deleted on the server side.
i have zero issues with exchange on the android.
you guy can try touchdown form the market. its the best exchange app out. dataviz has road sync which is another idea. i have not used road sync but have used touchdown on the hero. it works well.. bullet proof.
i would check with your respective IT Admins and make sure they allow Android handsets to access the server. some companies do not OR recommend you use a 3rd party app (such as touchdown)
Strange, I had my phone replaced yesterday, and it worked from about 5pm to 9:45am today, perfectly... then out of nowhere, it failed, and is now in an infinite loop to sync contacts.
Something to do with Facebook
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.
theadlee said:
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.
Click to expand...
Click to collapse
I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?
ScrapMaker said:
I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?
Click to expand...
Click to collapse
I've tried touchdown and can't even get it to create an account. I think it maybe something with my work server that these programs don't like. I know that my employer was too cheap to get an exchange server so they use some sort of activesync client that runs on the standard server. Not an IT guy so I don't know how this affects things but I do know that I had no issues like this with the windows mobile email. On top of my contacts not syncing, I still have emails that randomly disappear or no longer have a body to the email after viewing once. Very strange and very frustrating that I have no work around.
Well we are definitely using Exchange 2007, and I had to bypass our whole "ticketing system," and contact our Exchange/Outlook department secretly. I am hoping for a response in the next day or so. I bet you anything it has to do with the policy-push that happens once or twice a day... basically re-affirms your device is compliant. IE, if you went through and manually disabled your password protection, this is SUPPOSED to push out the requirement again.
One thing I should probably try, is re-wiping my phone and NEVER installing lockpicker... even though the phone is nearly non-functional without that handy utility, perhaps that can be causing issues?
Been running HTC Sense, and Exchange on my EVO without any issues for three weeks.
I have not made any changes to the original setup, other than adding about ten apps from Market Place.
Holy crap, I just got a call from two highest-level managers (with attitude, I might add,) that no one from the company is _ALLOWED_ to help me get this to work. It's an unsupported device. So are iPhones and all WM phones... so this is bizarre.
Basically, this ActiveSync service is a back-door offering, with zero support, and everyone is real hush-hush about it. My asking to investigate the logs seems to have REALLY irritated people in my company, and this is a big place. I hope I didn't create waves... damnit Android, you are ruining my life!!
What assholes. I hate these arrogant ass IT guys. They need to recognize that they are a cost center which only exist to make you a more effecient employee. If your effeciency is enhanced by using android vs a crappy blackberry, they need to make reasonable efforts to accomodate you.
I would send an email to THEIR boss, and ask him what the mission of an IT organization should be. And if he gives you crap, ask the CIO.
You don't understand... the top-dogs just made their call... the next higher up is the VP of our IT group... basically, if I bring it up again, I can consider myself terminated. I didn't realize this was such a sore subject, but apparently it is.
Apparently it has a lot to do with export control, policies, all sorts of random BS that I don't really know about. The ActiveSync service is mainly provided as a back-door 'friendly' service to help those who don't get corporate blackberries.
So it's totally unsupported, and I don't know anyone I can buy a few drinks for in order to get this fixed. I guess I'll have to work the other angle with HTC, but damnit, I already know nothing will help there. Even if they were to offer to help, my IT department would be less than willing to lend a helping hand.
Also, most of our stuff is out-sourced... but I know there are DEFINITELY people in my own building that can help me---I just don't know who, and I also don't want them getting in trouble.
It just bothers me that when the iPhone came out, there were enough 'important' people around, so that even though it's "not supported," our environment was definitely modified to work with the phone...
Le Sigh.
Man, this problem is killing me... I have delete my exchange account twice a day.
man, I wish there was a solution to this... no one else is having this issue?
You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.
fragchild said:
You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.
Click to expand...
Click to collapse
Does this build support Camera and 4G? I keep hearing about these new ROMs and all their problems.
I just installed TouchDown and figured I'd give it a whirl. If the new Froyo build works on all aspects, I'd obviously rather have that. I like the integration of the stock solution. I don't like that I will have to use TouchDown for everything... calendar alerts, and everything, but we'll see. I also hate that I might have to pay $20 for something that should work out of the box...
Hi,
Complete Android noob! Im thinking of getting an android phone, moving from many years of Windows mobile but i now have a need for multiple exchange/activesync accounts (two jobs, both with Exchange!)
If i move to Android, i think i want the Legend simply because it looks and feels better built, but i guess a Desire would also do. The problem is, i've read that while Android (2.1 maybe, 2.2 definelty) supports multiple Exchange mailboxes, the HTC Sense removes the ability. Is this true, and is there anyway of restoring it? Can i get Sense off and revert to pure Android without 'rooting' it or doing anything else that could theoretically make it less reliable?
If anybody does use multiple Exchange profiles, can you tell me how it handles the different calendars and contact lists? does it keep them separate or does it all end up merged together and then sync'd back to each Exchange server?
Sorry for the questions, especially if its the wrong forum, but i want to get this right as the phone is going to be fairly critical for both jobs (and i keep being told an iPhone can do everything i want, but i dont want to got that way!)
Reading my German Vodafone Legends' Manual it says: "...only one Exchange Account...". I don't care about this as I need only one and - I use Nitrodesk's Touchdown Exchange client which not only supports more than one Exchange account but is overall much better than Android's client. Huge feature list, perfect widgets (from third party collaboration), great support (check out their google group). Started using TD more than a year ago and coming from WM too I can say TD is perfect and is worth the money. They have a 30 day trail in the market. Maybe you give it a try (or just study their documents as you don't have a phone already)?
Cheers,
Derek.
Thanks for this. The feature list looks good, so i'll give it a try
Its such as shame that Sense kills the ability to have multiple accounts though.
Hello my friends. Thank you in advanced for any help/input you give.
Here's my thing.. I am an avid M$er (yes I know, but I get as much good from it as the bad). I'm a professional IT guy, and I run my home network on Enterprise lvl MS Server software and Windows on all PCs.
I have been using WinMo since the days of PPC, so I know the software. I decided to give WP7 a test run (even knowing the limitations) a couple months ago, and still am disappointed. Unfortunately I got stuck with it till now, because just after I installed it my personal Exchange server crashed. It's significant because it holds all of my contact info and schedule (for backup and retrieval when I change roms), so I had to wait till I had time and patience to recover the server and my database, which left me with my only current copy of info on the phone as it couldn't get pushed back to the server to store (I never put my info online so no uploading it wasn't an option for me).
Finally exchanger recovered, its time for me to be rid of this headache of a mobile OS and initially I was going to go back to my favorite HD2 WM6.5.3 rom, but when I finally visited the thread, I came back to realize my fav rom cooker is no longer developing for my device..
So I'm faced with the choices of still using the most current from my fav cooker, finding another WM cooker and get acquainted, or try out Android seriously for a little while at least (I've had it on SD from the beginning, but not definitively explored it).
My main thing is it has to connect to my servers. That's my bread and butter so to speak. I need it to connect to my Exchange and sync seamlessly contact and schedule (main things, but would definitely like as much sync as possible), but never upload my info to Google or anywhere else. So my first proviso is can it do that? (please remember I've never seriously explored Android for this intent), and can you provide info on it?
On remote desktopping and file sharing, like I said I have enterprise lvl servers so my network is high lvl security, can it connect to this kind of network (with certs from my CA)?
Third important thing to me, and one of the big reasons I dislike WP7, the interface. I'm in lust with HTC's sense from WM6.5 roms. Absolutely like it. Is there a way to at least mimic this sense? I've been missing the at-a-glance full screen weather updates soo much too.
Aside from those things, Android on HD2 already has a plus from me for having flash, my favorite IM program (Trillian), and the wifi calling (I live in an area where I don't get service till I'm miles from home).
So with those things in mind, can someone recommend Android to me, and possibly give me as much info as they can on the features that are most important to me? Again, I've played with Android, only a little (American Android currently), and mostly to help clients and friends out.
Thanks again for your help
DemonLoader ;-)
http://www.motorola.com/Support/US-EN/Support-Homepage/Android-Support/Microsoft+Exchange+Email
Thank you PresidentMcCain that is very favorable info. So my question is now, if I set Exchange up as primary email, then add my google account, will it try to sync my exchange contacts with google?
Have you looked at Appbrain website - you can explore all the apps on the market with a good description.
Im new to android (from long standing 6.5 use) and im extremly impressed, using sd method so i can fall back on 6.5 if i need it (), but it wont be long before its ditched.
You can choose specifically what or what not to sync with Google the first time when you boot up the ROM or in the Settings.
Using the "Email" app will not sync with Google servers unless you choose to forward your mail to your Gmail account (duh).
Thanks again. So what about calendar and other info synced with exchange, one note, sharepoint ect?
You can sync your contacts, tasks, messages and calendar from exchange (all of it, or you can choose which sections to sync), and it will never share it with Google for no reason (in fact you would have to explicitly copy the info yourself using import/export methods). It's worth noting that Google accounts themselves actually use exchange so both work similarly.
Sent from my HTC HD2 überphone
Thanks kbm, I didn't know about the site. But that will be very helpful if I switch.
Thanks Atomix86, That puts to rest my questions about connecting and syncing with my exchanger. Very helpful info indeed.
Anyone have any thoughts about the rest?
DemonLoader said:
Thanks kbm, I didn't know about the site. But that will be very helpful if I switch.
Thanks Atomix86, That puts to rest my questions about connecting and syncing with my exchanger. Very helpful info indeed.
Anyone have any thoughts about the rest?
Click to expand...
Click to collapse
No problem at all, let me know if you need any more help.
Looking at the link PresidentMcCain posted, I realized the info was for Exchange 2003 and 2007. Will this also help for connecting to Exchange 2010 as well? That is what my exchange server is, and remembering a friend who just got a Mytouch 4g recently was having a problem connecting to Exchange 2010 with the default app.
DemonLoader said:
Looking at the link PresidentMcCain posted, I realized the info was for Exchange 2003 and 2007. Will this also help for connecting to Exchange 2010 as well? That is what my exchange server is, and remembering a friend who just got a Mytouch 4g recently was having a problem connecting to Exchange 2010 with the default app.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1179050
Maybe this might help. I read it this morning than came across this thread.
i dont know about exchange accounts. So if this is what you needed than its all good.
Thanks czarsuperstar, that app would help with note syncing, but looks like not for connecting to Exchange 2010 in general.
I was on winmo for a while and loved it to be honest but i went to sd android back in January an the google syncs convinced me and not long after i got nand and Ive not once looked back, i went back on winmo about a month ago just to see whats new etc and think i had it on for about 20 miutess before i flashed android straight back so its always worth a shot so id test the sd builds first to get your own opinion and then build on from there
Good luck and enjoy the future....