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WM 6.1 Sprint Mogul ROM killed exchange ActiveSync

(Appologize made new thread ... new to forum) I purchased a Mogul from RS about three weeks ago. For the first week, it worked great! I logged into my company exchange server down loaded and synced email, cal,contacts,tasks ... was very excited. I also got very excited when I started t read threads in this blog .... it seems like there are some pretty smart members maybe someone can help!!
Noticed that there was a new ROM (sprint TV and improved connection) installed the ROM.
Have spent endless hours with HTC technical support, sprint technical support (not an appropriate name). At times managed to get the email to load but never again Cal, Tasks, contacts. Always able to get sent emails to load. I'm left with a couple of alternatives (any others would be greatly appreciated (actually I really like this phone but I need my email,schedule,etc to work) The error is 0x8503001C there is no exact description about this from MSmobile it seems to be an awh**** code. Searching on the web provides 1000s of hits unfortunately not just my issue.
o Go to an early ROM WM6.0. So far it seems like to do this I need to unlock the phone then flash the earlier rom?? Since no SIM card I need to hack the registry?? There are several products out there which is best (I do not mind paying for something that works well). I down loaded several "Oficial ROm versions ... unfortunately did not write down the number of the one the phone came with.
o Find some way of getting this thing to work well to keep the extra features
o My grace period ends in a week ... cancel with Sprint go to Att but there is not a 3G phone I like ... only Iphone ... it has issues for exchange server??
o I got my wife a Touch at the same time (it runs WM6.1) same issue. Downloaded once my corp email no cal, etc.
o I was told that this Rom was cooked up by MS & Sprint what a disaster
Please, please help ... Thanks in advance
Scurfer

Sprint Touch WM6.1 Killed Exchange mail, Calendar; Skype not working
I upgraded my Sprint Touch to HTC official WM6.1 last week, it went smoothly and I liked the GPS and Rev. A speed!! However, it also killed the working Exchange sync with my company server, which was working on 6.0 ROM. I troubleshot with our IT with a Mogul and with his account on the Touch and finally narrowed down to the culprit--6.1 ROM on Touch (6.1 Mogul ROM has no problem). Another thing that is not working is the Skype, even with the 2.2.0.45 which Skype claims working with WM6.1--no sound after the first ring, even the Skype test call. Can someone share their experiences on Touch or any tips to get these two to work on the 6.1 ROM-- I do not want to give up GPS and Rev.A. Thanks.

Mogul clarification
Thanks for the feedback .... I think I was not as clear as I should have been
On my mogul, I can get the activesync/ exchange to work for email only. If I check cal, tasks, or contacts.... and If under acticesync / menu / options ... I check cal, tasks,or contacts ... and try again I get the infamous 0x8503001C support code.
Reading MS blog someone indicated that WM6.1 is very picky? ... and to try deleting cal with data etc. I limited my cal to the basics still no luck. Deleted all tasks and contacts except one each ... still no luck.
I think my first post was a little confusing in this regard.... (clarifiation) ....I can sync the email with exchange but as soon as I check other options ... or those options by themselves ...0x8503001C.
Thanks,
Scurfer

ive never had a problem with syncing everything on exchange with 6.1, im using DCDs roms, theres plenty of info here on how to use custom roms, so look around

A properly configured exchange server will have no problems syncing with the new rom... i do it all the time..
I would recomend working with your it staff rather than sprint or htc because the problem is most likely with the exchanfe server..
If you want to test it to make sure. I would recommend getting a free account at mail2web.com... they offer free exchange service and if it works with them you have something to show your exchange adim...

Well, ...I appreciate the confidence in the MS sprint WM6.1 ROM however,
... as well as the advice about our IT. The simple fact is we have thousands of employees and the exchange server is not restricted to an employee with the appropriate access rights however, it is unsupported, unless you are a very high level person within the company so while us peeons (pissed on) can have access ... if we have proplems we are on our own....
The simple fact is it (all) worked untill the 6.1 upgrade to my Mogul two weeks ago. There are probaly 50 Moguls with VP/Dirs. I imagine that they were all purchased with 6.0 ... they have no camera I'll never know for sure. Mine may start working properly the day IT has a problem with higher level employees devices. In this age of cost cutting IT assistance ... I am far down the food chain. I may be mistaken about this forum ... I really thought I might get some help here ... so far nothing ...
About the cooked ROMs I have considered but I find Imyself caught in some of the lingo and cautions through 2years of posts as an example:
o My ROm is 3.56.651, there have been posts indicating that you should not try to drop lower that 3.35 ??? I had found a ROM that is suppose to be an official ROM .....RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04_4350H_SPCS_A
o THere was another post that gave about 30 steps usung special unlock an relock instructions as wel as reg editing and subsequently, several post about bricked phones.
So does anyone know if the referenced 3.35.651.2 is the ROm upgrade before mine. I may become more adventurous as time goes on ... but I'm just trying to get back to the ROm that I had three weeks ago that worked so well with exchange and active sync.
o Does anyone have any clear instructions that would enable me to get back ... I'm on the go so much at work that the push email was a huge benefit ...also being on the run and knowing when a meeting got tossed in my lap helps me schedule my time, updating tasks was great, contacts. That is all gone.
o Does'nt anyone find it strange that this all happen with 6.1 and no other changes?
o This is also not an issue of settings for the server I can still hit it ... I just only can sink my email and once again , not cal,cont,or tasks.
o Doesn't anyone fnd it strange that I can access my email and sync but cal, contacts & tasks do not.
o I can appreeciate that there are a large number of people that are just fascinated by more and more technology ... but all I wanted is my outlook completely back... THe attraction of technology got me in this mess because the Sprint TV like a great addition

Trying to "GO BACK"
As posted yesterday there are several confusing aspects for me involved in going back to a previous ROM .... based on the posts through the last 2 years in this forum
1. Is the ROM I posted above (previous post) the last official ROM before the infamous 7/21/08 post by HTC that gave the speed increase and Sprint TV? If not what is it and where can I get a copy?
2. Is the Titan ROM update utiity,relocker and unlocker posted in XDA wiki the latest if not what is?
3. In previous posts there are at least four ID/PINs that you should capture from your phone in case you get in trouble. How to get these?
4. What is a good utility I.e. Reg editor to use? Will this give me the above ID/PINs? I do not mind spending the money if it gets me out of this mess
5. Another post indicates that you should first unlock ... uninstall the previous ROM? (maybe I'm misunderstanding) then install an appropriate radio by itself then stop the sprint autoupdate before go forward ... relock soft reset, unlock then install the desired official ROM update stop the auto update, then relock. The inferernce is that subsequent future ROM updates will be OK true?
6. If the phone is left in an unlocked state then you try an official additional update does that cause an issue? I have heard that this does ... reading other forums.
7. So is anybody in this forum experienced enough to answer these questions without quessing or shooting from the hip? I'm sure that I am not the only one that would find these answers invaluable.
Assuming there is someon in XDA like that, .... I would greatly appreciate your assistance.
Thanks,
Scurfer

I have a 6.1 Mogul with the newest stock rom and have no problems at all with EAS and sync of email/contacts/calendar. Worked great before the rom update too. Unless you setup activesync on the mogul to only grab email, I can't guess what changed for you.

Active sync/exchange server
Well, I'm starting to believe that you are correct & no, I did not only request email (though I realy do thank you for making the suggestion...). After a lot of checking I believe that this is related to SSL and certificate chains. Because tasks, calendar, and contacts are closely tied to GAL (global address list) and email in some cases will work without it. I.E. if the SSL certificates are only partially recognized, this can apparently happen. The reason they can be only partially recognized is if there is an intermediate SSL certificate. I do believe that WM 6.1 is, as I said before, more Picky...
An intermediate certificate creates a SSL certificate chain that has to be honored. So far I have found that the only practical way to handle this is through XML and a _setup XML file. This in turn has to be put into a CAB and later installed in the CE registry. I have spent many hours trying to understand these processes and get the proper programs. Some from Microsoft for identifying the chain, others for making CABs, being able to view and chage corectly XML and appropriate tools.
Because this operation changes the registry and if not done correctly, it can turn the phone into a brick, I also needed a program that can make a restore. The new SKtools can do this it is a great program with many optimizing features; I highly recommend it after trying several others in the last 2 weeks. The best $20 I have spent in a long time... too bad it will not make CABs.
So finally, I'm able to make the XML file, just got to the point where I understand the CABs, have a way to restore the registry and about to give this a try.
I appreciate your feedback but I am disappointed that there seems to be so few people, other than yourself, in this forum that are willing to dig a little deeper and help some one out. While it is true that it is likely that WM6.1 is just fine (probably more picky), I have had to run through this completely on my own ....
I still have the questions I asked about what was the previous ROM and programs that can unlock/relock, the impact of locked and unlock status on adding a new programs ... earlier in this post ... still unanswered ... Maybe everyone that really knows about phones went to another forum???
I'm close to getting this and I'll post the solution ... and programs required, however, I would really like to get my other questions answered and some feedback from a senior / expert member.
Thanks,
Scurfer

Scurfer,
I'm a network admin for a rather large organization and when issues like these arise with our PDA's/Pocket PC's I usually have the user use their PC to access our Outlook Web Access so they can install and save the certificate on their PC.
Then once they have a copy of the cert, export it to a file (if necessary), copy it over to their PDA/Pocket PC and install/import the cert on the device through the cert program within the device. This has solved almost all of our syncing issues in the past.
I too have a Sprint Mogul 6800 with the newest rom (I wanted Sprint TV and faster speeds too) and following my instructions above has allowed me to sync with our Exchange 2007 server and receive all email/contacts/tasks/etc. I was browsing these forums actually looking for a fix to my HTC home plugin issue which I finally found...thankyou forums....so I figured I'd give you my 2 cents.

Sprint WM6.1 Rom Activesync Exchange Server
Thank you for your feedback. I had tried something similar using the WM forum SSL XML chain saver. I noticed an improvement when using the XML but not completely resolved... I could only hit & sync email. I could at that time hit the OWA directly with my PDA which I could not do before ... so you may be on the right track.
I noticed that we have many more certifiates than the two that the chain saver grabbed. It is possible that installing all of these intermediate certs and related Roots may do the trick, .... However ...
A recent update from me is that I was getting so close to my 30 days with Sprint that I had to push for and got a new phone from the repair center. This phone is at the WM6.0 level and I immediately hit the server downloading email, calendar, contacts but could not sync tasks.
Our company has thousands of employees and they are very slow to upgrade anything ... when I checked we are using 2003sp2++ (holdctrl&rightclick outlook icon).
I believe it is true that wm6.1 works well with 2007 exchange. I do not think it works well with 2003sp2++ here's hoping our poorly manned IT group gets it together at some point and nstalls 2007. It took them many years to change Access over.
So I'm going to close this thread as resolved (and open one to try and get this task issue resolved on 6.0). Contacts and tasks share the same categories in WM and theoretically in exchange / outlook. However, for some reason I cannot remove categories in WM6.0. My thought is that if I have a small number of items that cover the total range of my three catagories ... in both WM & Exch ...may be it will start to sync tasks .... but it did not ... any tips would be appreciated
Once again we are not prohibited from the access ...it is just not supported.
Thanks again to the people that were not so quick to assume that there is no problem .... the Sprint techs now have many, many complaints. About 6.1
Finally though there is that wild card ... what is Sprint adding / removing as an example … they pulled out the folder manager inWM6.1 it is necessary to edit the registry to add it back in (check the web for how to). what else got changed? Looking on the web there are many more Sprint customers with the issue....

Resolved WM 6.1 Sprint, HTC ROM killed Activesync & Exchange
Thanks, I'd like to provide an update... Thanks for the cert info but this last week I was able to get a phone from Sprint with a 6.0 ROM. Well Guess what ... exchange worked perfectly no importing of certs required ... just my base server information. This brought me back to where I was four weeks ago. Unfortunately, I have had to go through several of 6.0 reman phones because of poor repair by whoever Sprint has outsourced that task to, unstable operation, stuck buttons, keyboard that does not work (I'm imagining a cage full of monkeys doing the repairs). You would think that they would ensure that these phones, which are going to already potentially dissatisfied customers, would be given a good look over.
I hear Sprint is strapped for cash but this seems the wrong place to cut cost. The adage in business is that one dissatisfied person tells 4. Satisfied customers tell no one unless asked. Very satisfied people only tell 2. Therefore, dissatisfaction spreads at a rate of two to one. (this is often highly exaggerated by dissatisfied people) but two to one seems the actual case substantiated in business articles. Sprint has new people at the top ... maybe some of them have time to read the blogs, the old ones just wanted to play Monopoly. The moral is you do not have to piss off many people to lose market share.
The good news for Sprint is that, during my weeks of trials and tribulations, I have never met (I must have talked to 12 techs and supevisors) so many people that were honestly concerned and trying to help. So, I would lke to apologize for a comment I made earlier in this thread. There are actually a lot of caring techs there at Sprint
The bad news is that they do not seem to have a swat team that can stay ahead of these issues and communicate with their techs. Poor communication with their techs.... 12 techs and supervisors … twelve different stories.
But one tech supervisor and his manager went out of their way for me today … I heard today I may actually get a new 6.0 phone out of the box, so I’m going to fade away ... happily with my WM 6.0 phone. Because these two tried so hard for me … I’m back in the Sprint camp ... very satisfied with the effort these two made. That makes the difference … the people that try … I was a Verizon customer for many years (they are the kings of indifference), then T-mobile the last two … I could never get anyone at T-mobile to call back so, the people at Sprint seem to really care …. That works for me.
One final thing ... for anyone stuck in nearly the same spot. Initially, I was trying to also get Tasks synced. I finally found out that this is not supported for activesync 4.5 and exchange 2003 sp2 (not sure about 2007). Tasks will only sync with ativesync 4.5 and your desktop. A little know fact … sprint techs….or HTC techs or anybody else I talked to …did not know … dug it out of a WM blog the Windows Mobile team did not think this was a priority.
Really makes you think ... a lot of MS people just working on the desktop ...writing code ... out of touch with how business people work.
Once again thanks to everyone that tried to help
Scurfer

Any Have The Sprint Mogul 3.35 ROM?
I too loaded the new 3.35 ROM for the Sprint Mogul and I cannot access the internet using EVDO. I called HTC and they say that they do not have the old 3.35 ROM. If someone has this, could you please post it or e-mail it to me at [email protected].
Thanks

Updating with NEW ROMS
AKIran, My issue is likely different than yours. However, I may have info to help you. You mentioned that you cannot connect to the Internet. My issue was about Exchange Server. But if it is only cannot connect to the Internet and you put a new ROM in check this.
These may be named slightly different for your phone.
Open the settings icon, go to the connection tab, Then go to and open the phone Icon... Then, go to Services. Pick the Internet. There is a setting for ID passcode and domain. If these are blank then this is your problem.
This is because you do not need the internet to use your phone but you need the Sprint PCS service to contact the internet it is you ISP. A warrning that you cannot to Sprint PCS likely comes up when you try the Internet then times out.
This info gets wiped out when you phone has a hard reset or a new ROM Maybe because of Sprint or HTC not sure....
The Domain name is left blank, ID and passcode are unique to you ... and your account. ...
Call sprint technical support ask them for your unique ID and pass code it will likely be something like.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email passcode
"firstlastname###@Spprint.pcs.com"
so the ID for trhe Internet access is
"firstlastname###" all this with no spaces the ### is a number that is appended to your name by Sprint
and then a pass code
###### a combination of chars&numbs
and no domain name. Enter this info then restart your phone or however they tell you to do it.
If the person does not know, suggest that you hear it is the same as the first part of your Sprint email address ... combined with your email pascode
From their standpoint they do not care about the new ROM...
Sprint is going to discontinue email at the end of the year ... somethng about server space. But they are a litle trapped because of the above...
Keep in mind that you can only upgrade and cannot down grade without being quite a hack ... far beyond me .... hope this helps. Also if this does not do it you may have to have them unlock the phone and set up aditional info.
I tried very hard to get my old ROM from Sprint it is SOP for them & their dealrs to not keep old ROMs.
Scurfer

Exchange contact sync breaks after a few hours

When I first recieved the Evo, everything synchronized just fine. Contacts both ways, emails, and calendar, but after about 5 hours, I started getting a notification that there were Exchange sync issues.
Whenever I would open up the accounts page under settings, I would see the sync symbol next to Contacts, repeatedly trying, over and over again. Finally, after a while, it stops, and a sync symbol with an exclamation point appears in the notification bar, as well as next to Contacts, and at the bottom of the accounts page, the same symbol with "An I/O error has occurred," explanation.
I don't understand what is going on here... as the original sync worked great. I can remove my Exchange account and re-add, and it works great for a few hours. Same thing if I wipe the phone completely, (factory reset.) The only solution I have had so far is to un-tick the Contact sync, and it seems to work okay, but obviously I need this service to work properly.
I have tried searching for a few days now and couldn't find anything really related to this. Some have had issues with reboots, and I had it BAD two days ago, and I finally wiped my phone. I do believe that there are some serious core Exchange integration problems on the Evo..
Does anyone have any insight on the matter, or should I just email HTC? Would a cooked ROM perhaps be any better?
Thanks guys

Same issue here. Very frustrating.

theadlee said:
Same issue here. Very frustrating.
Click to expand...
Click to collapse
Also, this DESTROYS my battery. If I actually let it attempt to keep syncing, it's completely dead within an hour.

Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.

njward75 said:
Also have the same issues and was searching for answers to no avail. Another problem I have is that sometimes random emails just stop showing up on the phone. I can open once and view but later they are gone even though they haven't been deleted. I obviously see them on my outlook on my computer but never see them again on the phone. I hoping an update in the future will fix these issues as I never had a problem with my Touch Pro so I'm thinking it's not the server at work.
Click to expand...
Click to collapse
No problem on my Pre either, and I really don't want to have to buy 3rd-party software to fix something that is supposedly integrated into the phone...

Fellas, talk to your IT dept and have them check the Exchange logs. Different versions of Exchange have different levels of administration over mobile synchronization.
I have an EAS on my EVO with no issue whatsoever.
Bear in mind, Exchange 2003 doesn't seem to like Android synching with a mailbox that was previously synched with another device. I have seen synchs crash consistently until the synch relationship is deleted on the server side.

i have zero issues with exchange on the android.
you guy can try touchdown form the market. its the best exchange app out. dataviz has road sync which is another idea. i have not used road sync but have used touchdown on the hero. it works well.. bullet proof.
i would check with your respective IT Admins and make sure they allow Android handsets to access the server. some companies do not OR recommend you use a 3rd party app (such as touchdown)

Strange, I had my phone replaced yesterday, and it worked from about 5pm to 9:45am today, perfectly... then out of nowhere, it failed, and is now in an infinite loop to sync contacts.

Something to do with Facebook
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.

theadlee said:
I think it has something to do with contacts that are linked to Facebook. Very Very frustrating.
Click to expand...
Click to collapse
I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?

ScrapMaker said:
I just created a ticket with my IT department to investigate the logs to see what is going on. Something tells me it's related to Sense, and not my Exchange server at all... considering that multiple Windows Mobile phones, and my Palm Pre have all worked fine... even some of my old Sprint dumbphones worked okay, when I used Sprint Email.
I would root my phone and try a standard version of Android, but isn't it Sense that does the Exchange sync? or is that built into Android at this point?
Click to expand...
Click to collapse
I've tried touchdown and can't even get it to create an account. I think it maybe something with my work server that these programs don't like. I know that my employer was too cheap to get an exchange server so they use some sort of activesync client that runs on the standard server. Not an IT guy so I don't know how this affects things but I do know that I had no issues like this with the windows mobile email. On top of my contacts not syncing, I still have emails that randomly disappear or no longer have a body to the email after viewing once. Very strange and very frustrating that I have no work around.

Well we are definitely using Exchange 2007, and I had to bypass our whole "ticketing system," and contact our Exchange/Outlook department secretly. I am hoping for a response in the next day or so. I bet you anything it has to do with the policy-push that happens once or twice a day... basically re-affirms your device is compliant. IE, if you went through and manually disabled your password protection, this is SUPPOSED to push out the requirement again.
One thing I should probably try, is re-wiping my phone and NEVER installing lockpicker... even though the phone is nearly non-functional without that handy utility, perhaps that can be causing issues?

Been running HTC Sense, and Exchange on my EVO without any issues for three weeks.
I have not made any changes to the original setup, other than adding about ten apps from Market Place.

Holy crap, I just got a call from two highest-level managers (with attitude, I might add,) that no one from the company is _ALLOWED_ to help me get this to work. It's an unsupported device. So are iPhones and all WM phones... so this is bizarre.
Basically, this ActiveSync service is a back-door offering, with zero support, and everyone is real hush-hush about it. My asking to investigate the logs seems to have REALLY irritated people in my company, and this is a big place. I hope I didn't create waves... damnit Android, you are ruining my life!!

What assholes. I hate these arrogant ass IT guys. They need to recognize that they are a cost center which only exist to make you a more effecient employee. If your effeciency is enhanced by using android vs a crappy blackberry, they need to make reasonable efforts to accomodate you.
I would send an email to THEIR boss, and ask him what the mission of an IT organization should be. And if he gives you crap, ask the CIO.

You don't understand... the top-dogs just made their call... the next higher up is the VP of our IT group... basically, if I bring it up again, I can consider myself terminated. I didn't realize this was such a sore subject, but apparently it is.
Apparently it has a lot to do with export control, policies, all sorts of random BS that I don't really know about. The ActiveSync service is mainly provided as a back-door 'friendly' service to help those who don't get corporate blackberries.
So it's totally unsupported, and I don't know anyone I can buy a few drinks for in order to get this fixed. I guess I'll have to work the other angle with HTC, but damnit, I already know nothing will help there. Even if they were to offer to help, my IT department would be less than willing to lend a helping hand.
Also, most of our stuff is out-sourced... but I know there are DEFINITELY people in my own building that can help me---I just don't know who, and I also don't want them getting in trouble.
It just bothers me that when the iPhone came out, there were enough 'important' people around, so that even though it's "not supported," our environment was definitely modified to work with the phone...
Le Sigh.

Man, this problem is killing me... I have delete my exchange account twice a day.

man, I wish there was a solution to this... no one else is having this issue?

You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.

fragchild said:
You could root and get Cyans new Froyo build, it has native exchange support. There is definitely differences between HTC sense exchange and Android exchange.
Click to expand...
Click to collapse
Does this build support Camera and 4G? I keep hearing about these new ROMs and all their problems.
I just installed TouchDown and figured I'd give it a whirl. If the new Froyo build works on all aspects, I'd obviously rather have that. I like the integration of the stock solution. I don't like that I will have to use TouchDown for everything... calendar alerts, and everything, but we'll see. I also hate that I might have to pay $20 for something that should work out of the box...

[Q] Noob question - Multiple Exchange Profiles

Hi,
Complete Android noob! Im thinking of getting an android phone, moving from many years of Windows mobile but i now have a need for multiple exchange/activesync accounts (two jobs, both with Exchange!)
If i move to Android, i think i want the Legend simply because it looks and feels better built, but i guess a Desire would also do. The problem is, i've read that while Android (2.1 maybe, 2.2 definelty) supports multiple Exchange mailboxes, the HTC Sense removes the ability. Is this true, and is there anyway of restoring it? Can i get Sense off and revert to pure Android without 'rooting' it or doing anything else that could theoretically make it less reliable?
If anybody does use multiple Exchange profiles, can you tell me how it handles the different calendars and contact lists? does it keep them separate or does it all end up merged together and then sync'd back to each Exchange server?
Sorry for the questions, especially if its the wrong forum, but i want to get this right as the phone is going to be fairly critical for both jobs (and i keep being told an iPhone can do everything i want, but i dont want to got that way!)

Reading my German Vodafone Legends' Manual it says: "...only one Exchange Account...". I don't care about this as I need only one and - I use Nitrodesk's Touchdown Exchange client which not only supports more than one Exchange account but is overall much better than Android's client. Huge feature list, perfect widgets (from third party collaboration), great support (check out their google group). Started using TD more than a year ago and coming from WM too I can say TD is perfect and is worth the money. They have a 30 day trail in the market. Maybe you give it a try (or just study their documents as you don't have a phone already)?
Cheers,
Derek.

Thanks for this. The feature list looks good, so i'll give it a try
Its such as shame that Sense kills the ability to have multiple accounts though.

new desire HD/android user

i'm about to get my new desire HD from orange tomorrow and i thought i better ask for a little advice.
as i'm upgrading from a touch HD the android experience is totally new to me, so i was hoping for a few hints and tips as to how to get the best from my new phone and what apps are going to be most interesting.
cheers

I've recently done the same (moved from a Touch Pro2). Main differences over WM you will find....
* Improved stability
* Improved responsiveness and speed
* Android app market makes obtaining apps and wider range of apps much better
* Overall a much more pleasant experience to use
* Battery life will be worse, but you can tune the device to improve this a lot
* Integration with Microsoft products is not so great although does support multiple Exchange profiles

An HD2 immigrant here
First of all you need to get used to the different logic of the system. You probably had HTC Sense on ur touchHD and when you see that the Sence in DHD is similar it's a bit leading.
The hardest for me was getting used to the fact that the "All apps" button is not "Start" and just brings u to everything that's installed ( no rearangements, no folders, no renaming )
Then comes the battery life. DaveTME was right that it sucks, but thats (IMO) only do to the fact that by default, every service u have installed is syncing all the time. If u tweak ur sync settings a bit u should get close to what u had in THD.
For further references you may want to check this out -> http://androinica.com/category/androidguide/
good luck and welcome

ta for the reading matter guys
at the mo i just sync my phone with outlook on my PC to get its contacts, notes etc.
does android do this out of the box?? i'm assuming i need a PC client, but do i need an app??

sning said:
ta for the reading matter guys
at the mo i just sync my phone with outlook on my PC to get its contacts, notes etc.
does android do this out of the box?? i'm assuming i need a PC client, but do i need an app??
Click to expand...
Click to collapse
This is exactly what I checked into before I made the jump from Nokia, where the Ovi Suite (PC Suite) would sync with Outlook. The HTC Sync SW supposedly does this but I had problems when I got the phone and, if you search about a bit, you'll find others have too.
What I did was to install HTC Sync anyway but also to install MyPhoneExplorer (... http://www.fjsoft.at/en/ ...). This installs on the PC and, as you surmised, on the phone. Works fine for me. I'm using XP Pro + Outlook 2000 (yeah, I know, behind the times but hey .... it all works!). MPE also has a forum where the developer is pretty responsive to issues.
I also sunc the calendars but use Gemini Calendar on the HD (search and ye shall find ... ). Much better than stock.
HTH.
Oh, and remember that Android is Google, which means they intend you to sync through the *cloud* and not to your PC. Especially with Microsoft's products, which is why you need to go 3rd party. When you get your DHD, before you do anything else, go into the menus and put everything on manual sync until you know what's happening. Or you'll end up with Facebook, Google and Uncle Tom Cobbly's contacts all on your phone ...
Download the manual from here .... http://www.htc.com/www/userguide.aspx?p_id=324 ...
Dave

sning said:
i'm about to get my new desire HD from orange tomorrow and i thought i better ask for a little advice.
as i'm upgrading from a touch HD the android experience is totally new to me, so i was hoping for a few hints and tips as to how to get the best from my new phone and what apps are going to be most interesting.
cheers
Click to expand...
Click to collapse
Same, i got my dhd yesterday. I'd say you'll love. explore for yourself you'll enjoy it very much but to start off i suggest angry birds, google googles, and set up facebook etc etc.

is there anyways to see your folders in sd card on android like file explorer on wm?

Gurps777 said:
is there anyways to see your folders in sd card on android like file explorer on wm?
Click to expand...
Click to collapse
OiFilemanager or AndExplorer should both do the job

another quick question, and i know this will sound totally dumb, but i have to ask.
do i NEED an google account to use this thing properly??
i dont use facebook or twitter or any other social media, so i'm happy to sync with outlook as its got all my contacts in up to date, and to be honest i'd rather not give google any more of my personal details thani have to!

Yes you need a google account. Aslo you can import your contacts into your google account and sync it to your phone.
Sent from my Desire HD using XDA App

You do need a google account, but to be honest that is a good thing, the integration with Googles services is so tight. It provides the best email experience by a LONG way in my opinion, and the cloud features are fantastic.
Since switching to android i have also switched to a more "cloud" centric workspace, all my work is backed up to a cloud (2 actually!) and i keep copies of everything i need online aswell as on my PC so i can access it anywhere.
Its a shame you dont want to "submit" to google if you know what i mean, gmail is so, so slick.
*Spooky voice* It is the futuuuure!
I hope you enjoy your switch to android, i know i did!
J

unfortunatly i have an inherant distrust of "the cloud"
while i can see its benefits, i dont trust other people with my data, there's already been too many breaches, leaks, and lost data in the cloud for my liking

sning said:
unfortunatly i have an inherant distrust of "the cloud"
while i can see its benefits, i dont trust other people with my data, there's already been too many breaches, leaks, and lost data in the cloud for my liking
Click to expand...
Click to collapse
I'm with you on this one! You do have to set-up a Google email account BUT mine is just forwarded to my *real* email address so never use it for anything. I *assume* you may need it to buy apps. from the market but I've only downloaded free ones so far. Oh, it's *compulsory* to download Angry Birds, BTW, free on Android ...
Dave

How can sync my Outlook infos with Google Calendar and Contacts?

Get a gmail account, best out there. Just don't save your contacts to gmail. I got hacked from China and everyone on my email list got a virus infested email. Lucky I found out very quickly and told everyone before any damage was done.
As to sync. I just use HTC Sync downloaded from HTC web site. Works a treat
Sent from my Desire HD using XDA App

Oh by the way has Orange messed up the OS like they did with the touch hd? (made mine useless)
Sent from my Desire HD using XDA App

Sync with outlook

Ok after running WinMo phones since their inception I have moved to Android
First thing I want to Do with my new S2 is sync with outlook...contacts, notes, tasks etc
What can I use to get all the data accross not just say contacts
Can I use Kies ?

Do a Google for CompanionLink

Thanks but $50 or $130 to sync to outlook seems insane
The latest & greatest and I cant just plug it in & sync
May as well send it back and keep my HD2

Use Samsung Kies. Its free to download from Samsung website.

i came from winmo and found it a real struggle to sync with outlook. you have to get used to everyone ignoring your question and telling you just to sync with google.
try kies - if that doesn't work, look for myphoneexplorer. it's also free, works flawlessly and is the closest thing i can find to activesync ...

I just found this page http://www.syncdroid.net/
Incredible... I have to [email protected]#k around with 40 pieces of software for a solution
The best phone cant even talk to one of the most widely used pieces of software
My very first windows phone at least did contacts flawlessly..I remember purchasing some software to sync notes...BUT that was 8 years ago!!
I've never had any Apple products because I dont like being told which way to do things and now Google seems no better
What a let down

You probably won't like this but there's a solution. For about $10 a month you can use an Exchange hosting service. In addition to all the syncs you're looking for you get true push e-mail and don't have to use any of the Google apps. It's elegant but not free.
Sent from my GT-I9100 using XDA Premium App

Look for Gsyncit I think its called.
Joe

Hi
just look at "MyPhoneExplorer" this is a grate soft and free.
regds
Henri

parianos said:
Hi
just look at "MyPhoneExplorer" this is a grate soft and free.
regds
Henri
Click to expand...
Click to collapse
^ doesnt do notes or tasks according to the table on syncdroid.net

exchange active sync works for me. i get all my email on my android

Sorry man, thanks to all these corporations wanting to own your sould they do their best to keep you from being able to move cross platform. A real pia and yeah, people here don't seem to get that many organizations do not want any of their stuff going across third party data harvesting outfits (i.e. gmail) and they are not going to change any time soon. IMO you either deal with the crap workarounds or move on because things have been stagnant on this front from the start, there has been little movement up till now, and no sign of any real improvement in sight.

You don't need "crap workarounds" with Samsung Android phones - they Outlook sync either via USB or WiFi using Kies just fine. And this sync completely bypasses Google.
Its not a feature of Android in general, but something Samsung adds to their customized Android builds.

Nitrodesk
bocsta said:
Ok after running WinMo phones since their inception I have moved to Android
First thing I want to Do with my new S2 is sync with outlook...contacts, notes, tasks etc
What can I use to get all the data accross not just say contacts
Can I use Kies ?
Click to expand...
Click to collapse
my friend, the best tool to manage outlook, is TouchDown from nitrodesk.

I use Gsyncit. I works very well.

Ingvarr said:
You don't need "crap workarounds" with Samsung Android phones - they Outlook sync either via USB or WiFi using Kies just fine. And this sync completely bypasses Google.
Its not a feature of Android in general, but something Samsung adds to their customized Android builds.
Click to expand...
Click to collapse
I'm in the same boat...just moved from winmo and thought it would be easy....no it doesn't sync with kies just fine

Try Kies...it's not as intuitive as the almost invisable active sync
I have got my contacts accross although multiple address books look to have not been kept separate
I also havent check that 100% of whats in outlook has come accross as there are multiple fields
Pros coming across from WinMo:
- smooth op system
- havent pulled my battery once yet ..just as well as the cover is made of paper
Negs
- all that battery sucking stuff functions better, is easier to turn on and leave on so the juice dissapears just like before

parianos said:
Hi
just look at "MyPhoneExplorer" this is a grate soft and free.
regds
Henri
Click to expand...
Click to collapse
Thanks Henri
I was ready to throw my new phone against the wall till I found this.
Sam

Install Google calender sync on your PC, that will sync Outlook to your Gmail account.
Then set your phones calender to sync to that same Gmail account and all will be handled automatically for you.
For free, may I add.

"Local" sync with active sync doesnt require any "sharing" with microsoft in the cloud which is why people dont want to share with google in the cloud
why should you have to get a Gmail account just cos you have a Android phone?