Database Users

[Q] mytouch 4g stuck on splash/hboot screen

Hello all,
Been reading thru the forums but haven't yet come across something that I may be able to use.
Well, yesterday my phone started updating 12 programs... battery ran out, and it shut down. I got home, charged it and turned it on, everything was ok. I went to read a text message and boom it shut down on me.
Now, when I hit the power button, it goes and stays on the MyTouch 4G splash screen. Or I can go into the Hboot screen.
Factory reset doesn't do anything
Recovery doesn't do anything
Please let me know what I need to do to either rooting it/flashing a new rom, or recovering/flashing back the factory rom on the phone.
Thanks in advance!
Here is what the HBOOT screen says:
GLACIER PVT SHIP S-ON
HBOOT-0.86.0000
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Sep 27 2010, 11:12:59
Edit: Would like to add that I have not flashed anything to this phone.
When loading Bootloader, while checking the files this is what is displayed (for less than a second):
SD Checking...
Loading... PD15DIAG.zip
No image!
Loading... PD15DIAG.nbh
No image or wrong image!
Loading... PD15IMG.zip
No image!
Loading... PD15IMG.nbh
No image or wrong image!

check clockwork and see if you're getting the recovery.log error.
If you are follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=971197
Worked like a charm for me.

That thread linked to a cwm update thread for the droidx...
Sent from my My Touch 4G using XDA Premium App

Thanks for the input guys, much appreciated.
Like I had said earlier, since I have not rooted or flashed the phone, I went ahead and called T-mobile and got them to replace my phone!
Hint: Don't believe store employees, they're crackheads! There's a reason why T-mo phone customer service is ranked pretty high!
EDIT: They did send me to tech support, but because the phone won't even boot or respond to hardware reset, it was an easy process.

remote object 'Tmp/recovery' does not exist
Isubbie said:
check clockwork and see if you're getting the recovery.log error.
If you are follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=971197
Worked like a charm for me.
Click to expand...
Click to collapse
Sir i followed the adb command given there :
:::::: adb pull tmp/recovery :::: hit enter.
the following error appeared .
::: remote object 'Tmp/recovery' does not exist ::::
now tel me what should I do now ?????
thanks in advance

[Q] HTC Glacier stuck in bootloop/continuous reboot, can only access HBOOT

GLACIER PVT ENG S-OFF
HBOOT-0.85.2007 (PD1510000)
MICROP-0429
RADIO-26.03.02.26_M
eMMC-boot
Oct 11 2010, 12:14:14
Hello, my HTC Glacier has been stuck in bootloop and the only thing I can access is the HBOOT.
I tried the following:
1. Unplugged the battery leave if for a minute or two, then plug it back in.
2. Unplugged the SD Card while rebooting.
3. Rebooting through HBOOT
These steps above didn't make a difference.
When I entered HBOOT I also received the following message:
SD Checking...
Loading... [PD15DIAG.zip]
No image!
Loading... [PD15DIAG.nbh]
No image or wrong image!
Loading... [PD15IMG.zip]
No image!
Loading... [PD15IMG.nbh]
No image or wrong image!
Loading... [nv.img]
I had some instances where I was able to get out of bootloop, but when I tried to enter recovery mode by rebooting the phone then I get stuck in the bootloop again.
The bootloop often happens when:
1. Connecting my phone to a USB port (mac)
2. Connecting my phone to a car charger
Thank you so much for any assistance/help that you can provide.

It sounds like you may have the PD15IMG file on your SD card. If that is what you are trying to do, it may be a bad download. If not, delete it off of your SD Card or make a folder for it. And if it is not on there at all...well I don't know what to tell you on that.

Just now I unplugged the SD card and when I entered HBOOT, I no longer receive this message:
SD Checking...
Loading... [PD15DIAG.zip]
No image!
Loading... [PD15DIAG.nbh]
No image or wrong image!
Loading... [PD15IMG.zip]
No image!
Loading... [PD15IMG.nbh]
No image or wrong image!
Loading... [nv.img]
But when I tried to enter the Recover or reboot it from HBOOT, I got stuck in the booloop again.

Download full stock PD15IMG.ZIP
Put on SD card
Reboot to bootloader
It'll ask you to update
Allow update
If everything is ok - you get the stock ROM back
If something isn't ok - your phone is dead
The procedure has been documented and explained multiple times, searching the forum with the right terms will help you find everything you need to either restore your phone or determine that it's done. Exactly the same thread with exactly the same question is currently on the first page of the forum.

also agree w/ jack.... read the dev forums... resource bible in dev forum
I truly believe a phone could never be bricked with all the awesome info in the dev forum.... first .... LEARN ADB! and use it to install the latest CW recovery on your phone... next boot into recovery... volume down plus power at the same time.... choose recovery..... when you get to recovery... should be orange... wipe everything... factory wipe... cache wipe... go to advanced wipe dalvik and battery stats... go back and look for mounts and then format everything... cache, data, sdcard, system.... then plug in your usb cable to your computer and copy whatever rom you would like... i prefer doing footballs 2.2.1... that way i can re-root... ***make sure the rom is "PD15IMG.IMG"... then unmount.... go back a few in recovery until you see power down... then power down... pull battery... replace battery..... power into bootloader ( volume down and power button at the same time ) then sit back and let it do its magic... when it asks you to update... select yes.... let it do its thing..... that's it..... no more bricked phone..... enjoy and re-root.... but seriously..... read all the info in the dev section.... lots of really good stuff!

The link to guide for solving bootlooping/freezing MT4G or determining its death (and unluckily, most of those WILL be terminal cases and the phone WILL be determined as dead beyond any repair), is now in MyTouch 4G Wiki, under "Troubleshooting". The link to (updated and sorted) Wiki is in my signature.

corrupt pd15img files?????????
Hello,
I am having a similar problem. I have an htc glacier (mt4g) and it is stuck on the reboot cycle. The phone will go to either fastboot or hboot but I cannot navigate with the volume up or down to choose any options. The phone goes to the bootloader screen and it will load the PD15IMG file and then asks if I want to update and I can press up volume to start the update. When it finishes it gives me the error main version is older. I tried with another file from a different source and it runs through the update and then says to press the power button to restart and then shuts off and opens back up to the boatloader screen. Is it the file that is the problem or something else all together.
On the bootloader screen it says:
glacier pvt ship s-on
hboot 0.89.006
microp 0429
radio 26.13.04.19_m
emmc-boot
jul 15 2011 16:45:17
also when doing the update the phone skips over #7 tp is that a problem? Please help if you have any knowledge of what seems to be the problem.

Stuck at splash screen please help

Hi , okay i lost my old MyTouch 4g from launch , and received a new one back in August. I decided to finally do the downgrade via ADB , i got through every step and when it was time to do the "manual Hi , okay i lost my old MyTouch 4g from launch , and received a new one back in August. I decided to finally do the downgrade via ADB , i got through every step and when it was time to do the "manual Downgrade" i put the Rom on the root of the SD card and when i booted to the bootloader it said PD15IMG.zip was found but the nbh file wasn't found
SD Checking...
Loading... PD15DIAG.zip
No image!
Loading... PD15DIAG.nbh
No image or wrong image!
Loading... PD15IMG.zip
No image!
Loading... PD15IMG.nbh
No image or wrong image!
and it never performed a downgrade , now when i tried to reboot back to the current rom, it gets stuck at the MYtouch 4g sign
i have a G1, so im able to swap memory cards to move files if need be because im not sure if i could access the USB mass storage through the bootloader
More information i have is at the Bootloader is
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.11.04.03_M
eMMC-boot

A problem like this is happening to my phone.
After my phone successfully used the PD15etc, it rebooted to the splash screen and never advanced even after leaving it like that overnight.
(this is after using this guide without getting any problems http://forum.xda-developers.com/showthread.php?t=1178912)
And we have the same phone specs

think you bricked it, not sure though

yes i figured it out i posted this in the wrong section , and in Questions and Answers , i used my insurance and received my HTC Sensation today

You have to unzip the pd15img.zip using your computer. After unzipping, you have to move the pd15img.nbh file to the root of ur sd card. Then boot your fone into fast boot and it will read the .nbh file and ask if you want to run the update (although its really a downgrade)

Don't push the pd15.img zip through adb, manually copy it over. When you push it, not all of it is there.
If I helped, give thanks, if you please.
........Death before dishonor........

[Q]HTC Panache stuck at HTC Screen

P.S. I know ABSOLUTELY NOTHING ABOUT PHONES JUST DAILY USE SO DUMB IT DOWN PLEASE
GLACIER PVT SHIP S-ON
HBOOT-0.89.0005
MICROP-0429
RADIO-26.09.04.26_M
eMMC-boot
Apr 14 2011,13:18:22
Also says this when I do hard boot:
SD Checking...
Loading... [PD15DIAG.zip]
No image!
Loading... [PD15DIAG.nbh]
No image or wrong image!
Loading... [PD15IMG.zip]
No image!
Loading... [PD15IMG.nbh]
No image or wrong image!
Loading... [nv.img]

Well that's scanning for PD15IMG.zip which will change everything back to stock.
Sent from my HTC Glacier using xda premium

Dumbed down version:
Get your phone back to your seller and ask for warranty replacement.
Less dumbed down version:
There is a thread, on the front page, in this forum, called exactly like your thread. Read it. If didn't understand - fall back to previous dumbed down version

[Q] HD2 not responding

Dear all,
Some time ago some guy came over to me to have his phone (HD2) reflashed. I installed the HardSPL, eMagldr 1.13 and the 400mb file-system as needed for the rafdroid version I installed. Everything worked out fine. But now he has manually flashed CWM without changing filesystem etcetera and took out SD card and formatted it. The phone did actually boot in CWM, and he sold it to me. Now I wanted to do a factory reset, but the phone wouldn't boot anymore, nothing. I tried flashing back stock ROM, but the phone will not be found. I cannot even reflash the 400mb filesystem, it says RSPL.cpp missing... I'm running out of ideas and I'm starting to panic a little. So here are my problems:
- Phone crashed when booted into AD RECOVERY;
- Phone does not start up in any way, when lucky stuck forever in CWM bootlogo (for over 60 minutes);
- When booting into bootloader (volume down + power), a text "loading" should appear, but it doesn't;
I have no clue what to do from here. I don have the T-Mobile version of the phone I do know that . But it seems not to respond to anything which sucks. But I do get into MAGLDR with the menu choices so the device can not be ****ed up too bad.
Please advise me on this

Anteino said:
when lucky stuck forever in CWM bootlogo (for over 60 minutes);
Click to expand...
Click to collapse
Cwm doesn't have a boot logo, please explain?
When booting into bootloader (volume down + power), a text "loading" should appear, but it doesn't
Click to expand...
Click to collapse
Only if you have a correctly named leoimg.nbh on the SD card, and the SD card is 4gb or smaller, please confirm?

RE
You're right about the logo i meant CM ( cyanogen ) sorry for that, and no my sd is 4Gb and I named the file LEOIMG.nbh with capitals so going to try that ou tomorrow, but it still doesnt explain why my computer did not find my device with RUU update.. :s
Thanks for your help though you gave me some ideas

Leoimg in capitals should be ok,, correctly extracted from a stock rom? (People still sometimes make the mistake of simply renaming the whole romname.zip file, without extracting the ruu_signed.nbh file first)

Anteino said:
You're right about the logo i meant CM ( cyanogen ) sorry for that, and no my sd is 4Gb and I named the file LEOIMG.nbh with capitals so going to try that ou tomorrow, but it still doesnt explain why my computer did not find my device with RUU update.. :s
Thanks for your help though you gave me some ideas
Click to expand...
Click to collapse
When you try to run the RUU, does it say USB in the white bar of bootloader? if not you have adriver issue and need to install Active Synce(Windows XP) or Windows Mobile Device Center(Windows Vista and 7).

RE:
Yes it does say USB and I managed to do a vodafone update from the HTC site. Though I don't know if it was a vodafone branded device, but that shouldn't matter right?
Anyway, I'm stuck forever in the "HTC" screen in green letters. So this time I'm stuck way earlier. But I'm going to give it half an hour and see what happens. I had to run the update three times before it succeeded so I doubt it.
But another thing, now I ran the update MAGLDR will be restored in its factory form right? And recovery and **** has been removed so I could try to reinstall them and go on from there if the phone won't boot, right?

RE:
Now I can't even get into MAGLDR. The phone is stuck in the first bootscreen saying HTC for over 3 hours now, I turned off my phone and I'm running the update again now, getting errors again. What do you advise? I still got an 8GB sd cart in it but I read somewhere that is OK.

If you flashed a stock rom, magldr is gone, magldr is a hacked together bootloader from the dft hackers,,, there is no "factory form".
Most 8gb or larger cards wont flash nbh files, but some do,
If you downloaded the rom from HTC using your phones serial number, then yes, its voda branded.
I suspect some corruption, some variant of stuck radio, .
I'd start by trying to use hspl2.exe to set hspl 1.66.0000 then flash the stock rom from SD taking careful note of the blue writing during the flash,

As Samsamuel said if you flashed a stock ROM MAGLDR is gone4 and you will have to re install MAGLDR, You being stuck at the splash screen could be caused be the stock ROM you flashed not being the correct stock ROM cause if you flashed it via SD card you removed HSPL and there for if it is not the correct ROM it will not boot. Also if you flashed it via RUU and it is a older ROM version the HSPL 2.08 that you have might no be compatible with the ROM causing it to stick at the splash screen. Maybe this will help some.