Desire Z issues - G2 and Desire Z General

hey guys,
i want to collect all (hardweare) issues u have with your desire z. i bought mine on monday, got it on wednesday.
since i have the device, i see these issues:
Touchscreen does not respond while the device is plugged in to the power adapter and is fully loaded (when its still loading the touchscreen works perfectly)
nothing happens when i press the trackpad button (is it a button? when i press on it i can feel the pressure point like a standard button)
display does not stay in position when you hold the device tilted
what issues do you have? can you confirm the issues i have?
espacially the touchscreen issue is strange and annoying

the-virus said:
Touchscreen does not respond while the device is plugged in to the power adapter and is fully loaded (when its still loading the touchscreen works perfectly)
Click to expand...
Click to collapse
My touchscreen works fine so far and doesn't have this problem. Maybe you use a non-standard charger? I once experienced the same issue on my old Motorola Milestone with a Blackberry charger (the touchscreen became erratic), changed it to my original charger and didn't receive any problem since.
the-virus said:
nothing happens when i press the trackpad button (is it a button? when i press on it i can feel the pressure point like a standard button)
Click to expand...
Click to collapse
Yes it is a button. If you use it on a list pressing the trackpad is equivalent to a tap. If you mean to use it to wake the screen then it will not work as the standard Sense UI doesn't support this.
the-virus said:
display does not stay in position when you hold the device tilted
Click to expand...
Click to collapse
I grew accustomed to hold the upper part of the phone (the display) with both of my index finger when using it at bed. I once perceived the hinge mechanism as a "weakness" for this phone, but I learned to get pass this.

The trackpad button basically works as an "Enter" button. It has no function on the homescreen. But you can use it to select an item on a list, such as the apps page, or the links on a web page.
What angle do you mean, when you say the screen moves? In the "normal" angle (right side up, with the phone tilted towards me), mine is very solid. If held upside-down (such as typing while in bed), the keyboard has a tendency to close, as its pretty much meant to do. Just the slightest pressure from my index fingers will hold the screen in place (I find my index fingers to rest on the sides of the screen naturally, and hardly even have to think about it).
Sent from my HTC Vision using XDA App

Related

screen not responding to stylus pen

I've got my HTC magic last week and order a stylus pen to use with it. The problem is that the phone only respond to finger tap, and I must be holding it. If it is, for example, on the car support and I tap it with my finger it does not respond to touch. Does anyone else have this problem?
Thank you!
The HTC Magic has a captive touch screen, these types of touchscreens only work to the touch of the finger and hence will not work with a stylus.
I also have this problem, not that with the stylus ( I know it can´t be used with stylus). When laying the phone on a tabele an using with only my fingers the respons is very bad. When holding the phone in my hand it´s perfect.
Anyone knows why???
Instead of tapping the screen try a light press, it does not respond to a tap or quick jab with the finger. Go Here and you can read how the Capacitive Touchscreen works.
Clinton
Best thing that i've found to do, is make a circuit with the phone:
When its flat or in car holder if you make your thumb touch the bottom of the phone (near the roller ball) then use your finger to do the action required this seems to work!
Don't know why, but it does!
If anyone noticed, if you hold your Magic in one hand and use the other hand to point etc, the sensitivity sort of goes down.
Using the fingers (or rather thumb) of the same hand in which you hold your Magic would produce an insanely much better result!
atan.ismail said:
If anyone noticed, if you hold your Magic in one hand and use the other hand to point etc, the sensitivity sort of goes down.
Using the fingers (or rather thumb) of the same hand in which you hold your Magic would produce an insanely much better result!
Click to expand...
Click to collapse
That's due to the orientation of your fingers. Again, it's due to the capacitive screen. Using your thumb on the same hand that's holding the phone, you have more surface area touching on the screen where as if you "point" with the finger (I'm presuming your index) with the empty hand, the surface area is less. You can do a simple test. Press the screen like you were pointing at it then do the same but this time, press it like you were giving your finger print but not as wide.

Am i the only one with this touch screen problem ?

Sometimes the touch screen is WAY off and only restart is fixing it. Noticed this 2 times already.....
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Add it to the nexus one issue list.
Postal76 said:
I've noticed this too. I was using the browser, and my screen presses were registering as all sorts of random things (like pressing the middle of the screen would press the zoom button). Restarting the browser seemed to fix it.
Click to expand...
Click to collapse
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
the four touch buttons arent that accurate. didnt have this problem on the droid. i rarely miss it there but on the nexus is becoming 50/50 chance of it not registering.
Lol how are you guys holding the phone, i always use it one handed and havent expirienced this, i guess everyones different.
bradsh1 said:
that's from a lack of multitouch. your hand is probably just barely touching the lower corner of the glass. when you press again in the middle, it registers on the softkeys. it is one of the things I *HATE* about this phone. I always seem to be touching the screen on the very edge. you almost cant use it with just one hand.
Click to expand...
Click to collapse
This not necessarily a problem with this phone in particular. It is a phenonema that happens on all capacitive touch screens (that do not have multitouch). I work with them all the time (much larger scale) and the slightest touch on a border results in what appear to be calibration issues.
Multi touch takes into account for this, non multitouch does not.
This has happened to me also. Same exact thing, in the browser, the touch was way off, really way off. I was pressing the middle and the zoom button pressed. It was on the table so I know my other hand didn't touch it. It was also vibrating sometimes when I pressed the middle of it. Restarting seems to have fixed it for now.
happened to me in SMS and browser and the only fix was restart the phone.....so its not me accidentally touching the screen in another point.
ps. its so bad that i couldnt even use touch screen to power off the phone. i had to use track ball. (now i know why its there )
I've had this problem as well as other with touch screen. Sometimes I will hit an icon on the main screen and it will jump screens. When I'm in the menu's i hit one of the options and it goes to the one underneath it. I'm CLEARLY hitting the option I want and not the one below so it is infact a hardware problem in my case. I will be in the browser and hit a button and it will exit out of the browser, very annoying! Mine is unlocked but I wrote HTC so lets see what they say.
its a known prob with this phone, ppl are complaining all over Google forum, its very annoying, when it happens it doesn't just happen in the browser, also in text message n home screen ect...
jamesyb0i said:
I find that I do that with my HTC Magic sometimes as well, the 'webbing' between my thumb and index finger sometimes touches the corner of the screen and brings up the 'app menu' in my left hand, or the 'add widget' menu in my right hand (sense ui). Just another general thing about touch screens and their placement
Click to expand...
Click to collapse
Webbed fingers are gross.
I have now experienced this definitively once. It happened while using the dolphin browser. I wiped the screen off, set it on a table, poked with only one finger, and could not for the life of me get the software keyboard to click on the correct button. Just wouldn't happen. Had to restart the phone to fix it. But it's only happened once since I got the thing on launch day.
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
s15274n said:
^ same thing for me. Does the OTA fix this, I have not received it yet. Wish I saw this before I created a thread, sorry.
Click to expand...
Click to collapse
i dunno, but touches (especially multitouch) seems ALOT more responsive and accurate than before i did the new update... i used dolphin prior and pinch zooming seemed jittery and like the phone didnt want me to do it... now everything seems smooth as butter!
obviously this is only short term though, but hopefully this fix will also address some of the calibration issues (that i also experienced) that the N1 has been known to have...

touch screen issues

Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
I have experienced that, but only after I had flashed the modaco rom. I basically returned to stock firmware this morning and am having to re-root my phone...
I have had a couple of occasions where it doesnt seem to respond correctly.
For me its like it looses the calibration, seemed to noticed it when the device is tilted horizontally.
reboot sorts it, only happened once or twice though.
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I read somewhere (maybe on this forum even) that non-multi-touch systems have this problem. Have the same issue with my HTC Magic, but after a while you learn of a way to use the device single-handed while not touching the screen.
I dont know if this helps or not but I have no idea what you guys are talking about
JoshHart said:
I dont know if this helps or not but I have no idea what you guys are talking about
Click to expand...
Click to collapse
The calibration problem (the screen registers a wrong spot than where you touched) comes up if you try to use a non-multi-touch phone single-handedly, so part of your palm (between the thumb and index fingers) touches the edge of the touch screen. Especially if you are trying to reach a top area of the screen while holding the phone with just that hand, likely some part of the palm touches the bottom of the screen.
If you want to try having the problem, you can touch the edge of the screen with a finger and try to click a link with another. It won't register the right spot.
Supposedly the problem should go away as soon as you lift that body part up from the screen.... so I don't know if this helps the OP or not.
same issue
http://forum.xda-developers.com/showthread.php?t=615711
does not look like its happening all the time. Ran few tests and still can't duplicate the problem in order to find the cause. so far this happened about 3-4 times on my phone.
i hope this gets resolved soon and that its not the touchscreen issue.
jmacdonald801 said:
If the phone is in your hand, make sure your other fingers aren't curling over the screen around the edges to much.
I noticed this happening, and backed my fingers off around the edge of the screen and it started working fine immediately.
I think the screen is just extra sensitive.
Curious if that helps.
-James
Click to expand...
Click to collapse
I've had this exact thing happen to me a few times. I notice the tip of a finger on the edge of the screen, move it, then it works fine right after. Sometimes happens with the base of my thumb hitting the bottom left corner too.
Just make sure you're not accidentally touching any of the touch area and it'll work fine.
same here
i have just created new thread, this one wasnt here when i first looked http://forum.xda-developers.com/showthread.php?t=616418
mods, could you please link togther posiibly.
also there is google help forum where this issue was raised http://www.google.com/support/forum...ff&hl=en&fid=2a024bb25d4496ff00047cead2b2c2ad
would be nice if everyone experiencing this post it to google thread
HTC support #
866-449-8358 7 days a week 6am EST to 1am EST 7 days a week
Touch Screen Stops Working
jchap2k said:
Anyone else having their touch screen stop working property until they have to reboot? It's like it gets way off on where I'm actually clicking.
Click to expand...
Click to collapse
I have had this same issue on my G1 as well a N1. This problem only happens from time to time, as happes with stock ROMs and custom ROMs.
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
I have a friend with the Eris who was having the same problem; Verizon released a patch earlier in the week that seems to have solved the problem for him.
Jeffro
jhales said:
For the N1, I was initial pulling the battery; however, I have found that if I hold the power button down (don't let go) and then touch the screen to unlock or power if off.
Click to expand...
Click to collapse
You can perform a soft reset on the Nexus One by holding volume down, the trackball, and pressing the Power button on top. A half second later, your phone will reboot.
I am also having these touch screen problems, and I can confirm I am not touching any other part of the screen to have it interfere with the non-touch-screen interface. I been testing with what people has been saying on here with having any other part of the screen being pressed, so I have been testing it out and I can say its a different response then what I'm experiencing.
Here is what is going on with my nexus one:
1) it happens at random times (my device is on my table and I am pressing buttons with one finger)
2) it only affects the bottom-left portion of the screen when it happens, touching everywhere else is fine
3) it thinks I'm pressing an area around the soft keys, an example is if I press 'A' it thinks I press either the '?123' or the 'back' button, same if I press 'd' it thinks I'm pressing the 'menu' button.
I can conclude that since not all nexus one owners has this problem it is a device issue, which what is going on is probably the same as if someone was accidentally pressing a part of the screen, but it could be part of the device is assembled incorrect or deformed. The physical form of my phone is off on the right side, I can feel the gray plastic part next to the black border next to the right of the screen is a little more raised then the left side.
But there is my experience with whats going on to me and my two cents.
Ive had this a little bit on my device as well, but I think it's a software issue since it went away when I pressed the home button.
edit:
Also it has happened exclusively in Dolphin browser
here too
Sporadically, it happens with my N1 as well. When pointing at the middle of the screen (in a list for example), the input registers 2 cm below my fingertip. Rebooting fixes this temporarily but it is annoying.
A SW update could perhaps cure this behaviour?
rgds
Daniel
I just had this happen for the first time, all my presses were registering way below where i was touching, tilting into landscape in an app then back to portrait fixed it for me.
So now it happened to me too. I have the Nexus One for almost two weeks and I never had the unresponsive touchscreen. Of course I noticed that the center of the softbuttons is shifted upwards and that they don't register very well in the middle where they should and I had the problem before that the sms text input box didin't registered in the center so that the keyboard wasn't popping out but that is all only a problem of adjustment. Today in the morning after my phone was on standby over night I put in the charger to charge it and I got an email with pictures. I scrolled through the email and all of a sudden the screen became totally unresponsive. I tried to scroll and the screen registered at a complete different place. All of a sudden the email was gone because the phone registered the delete button even though I never pressed it. I could close the gmail program but I had a hard time to scroll between the home screens and the live wallpaper became unresponsive too. I decided to do a restart but I had a hard time to press the shutting down button because it was unresponsive too. This all happened not after heavily usage of the phone but after maybe 1 minute usage.
I am sure that I didn't touch another part of the screen when this occured because I realized before already that the screen becomes wacky if you touch it at two different places (lack of multitouch, so stupid to disable it). I hope that this is a software issue too. I can live at the moment with the 3G problem because it doesn't stop me from using the phone. The unresponsive touchscreen scares me more because because it becomes completely unusable.
i've noticed this with low battery. Twice its happened to me, the first time was when i first recieved the handset. and secondly was this morning when my phone was off with no battery again.
anybody want to leave their battery to empty out and try test if this is correct?
I've had this happen a few times in the ten days i've had the phone. I always make sure I'm not double dipping on the screen, and its easy to do since it will exhibit this behavior for a few minutes.
In my experience battery level has no effect on it.
A reboot always fixes the issue.
I figure it's software based.

Capacitive button fix???

I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
I think it's a hardware limitation. Once you get used to it it's just fine, but I agree it bothers me sometimes to have to touch it twice.
Some ROMs keep adding and removing the capacitive fix.
I dont see a problem.
You have to accept that they are different buttons.
-> On the screen I tab softly..
-> The cap.buttons, I hold my finger... (never tab it)
When you forget this, you tab on them like on your screen icons and you got to tab more times and start worrying about them...
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
You can fix it? Mine is still like before.
waanz said:
I believe the capacitive button bug was fixed with google official OTA update.
I clearly had it before (had to hit on the upper part of the buttons) and now it's gone since the update
Click to expand...
Click to collapse
are you serious ???
Yea mine are fixed too on cyan's latest.
faraz1992 said:
I have read a lot about the capacitive buttons on N1 being a little faulty.... it responds only when clicked on the upper half of the button... Just wondering if some developer here already found a fix for that...
If not, then is this a hardware limitation or some software glitch?
Click to expand...
Click to collapse
They work fine if you just aim a tad high on the button. You adjust quickly.
What about the "area expansion fix"??
I have just upgraded to 2.2.. It still has problems with only the top half of the soft buttons being sensitive. I have also noticed that unless I'm holding the phone or touching the metal casing the buttons don't really work at all. It seems like a hardware issue. Although I do have thick skin from playing the guitar and rockclimbing. So I'm probably not as capacitive as the avarage user. Just wondering if anyone else has the same problems or even a fix?
Yeah I have to hit the upper part of the button as well. I would be interested in finding a fix for this too....
I'm running the stock OTA 2.2.1 rom right now if that helps any.
There is no fix, and the problem exists for all N1s ever produced. Hit the buttons on their top side.
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
yeah there is no software fix for this its a hardware issue, i have to press mine on the top half, its never really bothered me though because most of the time i use my thumb and its so large it never misses the buttons hehe
i'd be curious to know though if the ones claiming that its fixed on their N1's how old their N1's are the newer ones may have a different touchscreen that had this issue fixed if its even possible to fix, if you look at the width of the screen border at the sides that is about equal to distance of the dead zone at the bottom of the glass so my guess is its by design and they may not have even been able to make that area of the glass touch sensitive due to how close to the edge of the glass it is
Rusty! said:
I disagree, I hit mine bang on the graphic. Originally I did have to use the top but an update did fix it.
Click to expand...
Click to collapse
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
Anyone on cyanogen vouch for it being a software issue.
It's not software. I've had 2 N1's, and both do this.
I've disassembled one of the N1's about 10 times, and I've seen the under-side of those capacitive buttons. The part that detects the finger is really small. Probably 1cmx1cm box. And it's naturally placed a tad bit above the actual icon on the capacitive button. Just hit the button with your entire finger, not just the tip, and it will be fine.
Or keep crying about it. It's not ever going to be fixed. It's the way the phone was manufactured.
Frito11 said:
try to press them at the lower half only pressing on the graphic works fine on my N1 most of the time, pressing right above the graphic always works. if i try with my index finger to press the lower part of any of the graphics it never works.
Click to expand...
Click to collapse
Yeah lower portion is no-go, but dead center is bang on each time.
Rusty! said:
Yeah lower portion is no-go, but dead center is bang on each time.
Click to expand...
Click to collapse
Same here no problem at all on the graphic
Sent from my Nexus One using XDA App

[Q] MyTouch 4G no touch on car cradle???

Very strange: when I put my MyTouch 4G in my car cradle (it's a generic one: http://www.officedepot.ca/a/products/494874/Gilsson-Universal-Windshield-Mount-Black/) the screen generally will not respond to touch making it essentially impossible to use.
I did notice that if I cover the back camera with my finger, the screen does respond to touch, even after I remove my finger. But then other strangeness occurs like it never times out to sleep mode and if I force it to sleep by pressing the top button, when I press the button again there is no lock screen and I need to cover the camera again to make it recognize touches.
I actually had a similar issue with my last phone (an Acer Liquid E) although using a hack to increase the touch sensitivity seemed to fix it on that phone.
I don't understand what is it about being put on a cradle that makes the phone behave this way. I have checked that the arms of the cradle aren't pressing any of the buttons and, in fact, just resting the phone in the cradle with the arms extended beyond the width of the phone does the same thing.
Anyone know what's going on?
Thanks!
probably time to return the cradle haha. but seriously speaking that just sounds super weird. especially the part where you say if you cover the camera the touch screen works. haha.
Does your cradle provide power ti the phone through use port? Generally this happens when there is voltage going to the phone that is interfering with the touch screeb, like using a generic charger.
I've seen this. It was caused by the cradle pressing in on the volume control. Adjust your phone on the cradle so the volume isn't touched and see if that solves it for you.
Sent from my HTC Glacier using XDA App
No the cradle doesn't supply power it's just a generic holder. I did check that the arms aren't pressing any buttons as that's the first thing I suspected. Even with the arms open so that there is a space between them and the sides of the phone, so long as the phone is resting on the cradle (just by gravity) this happens.
The fact that covering the camera temporarily seems to fix it is also really strange. I almost started believing the phone can detect the dash of the car through the camera and shuts itself off so you don't play with it while driving. But that seems a little far fetched.
I've had the same behavior with my generic car dock as well. It's very sporadic (maybe once a week), and I can't figure out the cause. But for my $10 it's good enough until there's an official dock that's custom fit.
tmagritte said:
Very strange: when I put my MyTouch 4G in my car cradle (it's a generic one) the screen generally will not respond to touch making it essentially impossible to use.
I did notice that if I cover the back camera with my finger, the screen does respond to touch, even after I remove my finger. But then other strangeness occurs like it never times out to sleep mode and if I force it to sleep by pressing the top button, when I press the button again there is no lock screen and I need to cover the camera again to make it recognize touches.
I actually had a similar issue with my last phone (an Acer Liquid E) although using a hack to increase the touch sensitivity seemed to fix it on that phone.
I don't understand what is it about being put on a cradle that makes the phone behave this way. I have checked that the arms of the cradle aren't pressing any of the buttons and, in fact, just resting the phone in the cradle with the arms extended beyond the width of the phone does the same thing.
Anyone know what's going on?
Thanks!
Click to expand...
Click to collapse
So it's even weirder than I thought. Turns out this doesn't only happen with the car cradle, but also sometimes when the phone is lying on its back. Tends to be more likely on a soft surface like my couch or a carpet, but it's also happened on my work desk. In these cases slightly repositioning the phone seems to fix it. Also, it doesn't seem to happen if a charging cable is plugged in, so at least that should be a workaround for car use. It happens when waking from sleep. Once the touch input is responsive, it remains so regardless of what position the phone is put in until the phone goes to sleep.
I put up a video to demonstrate:
http://www.youtube.com/watch?v=9NX_3uds_Ek
The other thing I noticed is a purple light that comes on underneath the touchpad when its pressed. It's not really visible by eye but for some reason the camera really picks it up... Is that the pad's touch sensor?

Categories

Resources