Visual Voicemail Problems - Nexus S General

I'm using the T-Mobile visual voicemail app and it never works right. I've tried installing and uninstalling it several times with no luck. At first I was having problems with it force closing when I opened it. Then I noticed it would make me setup my visual voicemail account everytime I turned off my phone. Now when I'm listening to a message the proximity sensor doesn't work. It also makes my phone play all of the alert sounds (like the lock and unlock sounds) through the earpiece instead of the rear speaker after listening to a message. Has anyone else encountered any of these problems? I really don't want to do a factory reset if I don't have to. Any help/advice would be great.

I can't even get mine set up. Wonder if it's because I'm on EasyPay with no contract?

PrisonerOfDoom said:
I'm using the T-Mobile visual voicemail app and it never works right. I've tried installing and uninstalling it several times with no luck. At first I was having problems with it force closing when I opened it. Then I noticed it would make me setup my visual voicemail account everytime I turned off my phone. Now when I'm listening to a message the proximity sensor doesn't work. It also makes my phone play all of the alert sounds (like the lock and unlock sounds) through the earpiece instead of the rear speaker after listening to a message. Has anyone else encountered any of these problems? I really don't want to do a factory reset if I don't have to. Any help/advice would be great.
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That's a negative. :/ I'm using YouMail from the market for my VVM, it works pretty good, and was easy to set up. I'd suggest looking into that.
jboehle said:
I can't even get mine set up. Wonder if it's because I'm on EasyPay with no contract?
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Voicemail forwarding does not work on FlexPay accounts, either T-Mobile's or through a third party like YouMail.

unremarked said:
That's a negative. :/ I'm using YouMail from the market for my VVM, it works pretty good, and was easy to set up. I'd suggest looking into that.
Voicemail forwarding does not work on FlexPay accounts, either T-Mobile's or through a third party like YouMail.
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That's a +1 for YouMail. Best ever.

Related

Stock Voicemail Sounds Bad

Anyone else notice that the Voicemail sounds terrible? It sounds metallic and the quality is very low. Is there a fix to this or any other visual voicemail apps that you guys recommend? I did not like Fusion Visual Voicemail.
I totally agree. It sounds terribly "tinny".
When I first got the phone, I turned it on and had a voicemail, and I thought to myself, wow this better not be how the calls sound too.
Yup, the sampling rate seems very low (and/or overly compressed), definitely worse than voice audio.
BTW, does anyone know how these visual voicemail systems work? Are the messages cached on the phone, or are they stored by the carrier on their back end?
My brother complained of this on his EVO as well. I wonder why anyone with Android wouldn't just use Google voice instead. I have and its been great.
Sent from my PC36100 using Tapatalk
I agree with you guys. I just cant stand to use the stock voicemail anymore. If I am in a semi-loud room, I can barely hear any of my messages.
I am trying the Google Voice App. They have an option for voicemail only as well, so I will report back to tell you guys of the quality.
I've been using Google Voice for my voicemail since I had my Hero; I love it.
champ052005 said:
I agree with you guys. I just cant stand to use the stock voicemail anymore. If I am in a semi-loud room, I can barely hear any of my messages.
I am trying the Google Voice App. They have an option for voicemail only as well, so I will report back to tell you guys of the quality.
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Might as well get the full number. No point in doing voicemail only. This way you got a second number anyway, and plus Sprint doesn't fully support their automated voicemail setup. I think on Sprint you have to have an actual google voice number to do conditional call forwarding. Google voice gives you the code to set this up on sprint.

Visual Voicemail

I really like the TMo Visual Voicemail and have tried to install. Every time it falils. Anyone know when this will be a working app.
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
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Yes you are correct. But mine does not work...
Mine doesn't work either.
Sent from my HTC Glacier using XDA App
have you set up your voicemail yet...i had this problem too, and it was driving me f'n crazy...til i listened to my voicemail the first and set up it...after that, i had my visual voicemail going
Did you go to the Settings under Visual Voicemail and enable it?
I had to call tmo customer service, since for some reason my visual voicemail wasn't checked as a service.
Go to t-mo website and make sure you have visual voicemail as a service listed under your account first.
You need to activate it on your phone. If that doesn't work. Make sure the market version is not installed, go to settings/applications/all, scroll down to find the visual voicemail app, select it then select delete data. That should clear things up but you'll probably need to activate it again in your phone dialer.
What happens? does it give you an error or no vmx listed in there?
Also you may want to try google voice, its free and it has some options that T-mobile VVM does not have.
Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App
nmw407 said:
Don't install from the market. It will fail because Visual Voicemail is already built in to the MT4G.
Go to the dialer, and on the bottom bar, there's a voicemail section. If you already have visual voicemail as a service, then you've got it.
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Click to collapse
You have to call TMOBILE and have it activated... it would not WORK on my mt4g either until I called them and had it activated on my phone.... I didnt keep it long though I went BACK to google voice, which in my opinion is clearly superior...
I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
jjlean said:
Mine always tells me my phone is associated with another account. I bought it from the 800 number brand new.
Sent from my HTC Glacier using XDA App
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Please post questions in Q&A section.
Received my "new" phone today. Visual voicemail is still broken, leading me to believe it is something on T-Mobiles end. Hoping someone else chimes in with the same problem and maybe a fix.
samsonpwnz said:
I was having the same problem you are describing, visual voicemail saying it was assoicated with another account. After 20 min with T-Mobile tech support their solution was to send me another MT4G. I have a bad feeling thats not going to fix it though.
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ditto - similar/same issue here since basically day one ... seems like when i cycle to Edge/2g network off of 3G/HSPA (i force it to Edge only when I'm at home to save battery since I have fast WiFi) - the visual voicemail more/less stops functioning ... a couple things that fix it (temporarily until the next time I go to Edge and/or restart) is to 1) press the menu button while in visual voicemail and go into settings and uncheck enable visual voicemail and then check it again ... after this is done - I often have to hit the menu button again and press 'sync' ... as long as you have a data connection this works much of the time. def seems to work better on 3G/HSPA than 2G/edge ... if that fails I .. 2) just restart the device ... after I do this - this is when I often see the 'this voicemail was associated with another account' or some crap message when I first click on visual voicemail .. but after re-enabling and syncing again - I'm always good to go..
a serious pain in the @$$ but luckily I've trained most everyone in my life on a diet of mostly email and text so voicemails to me are kind of becoming obsolete ... or I'd probably be more pissed..
IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.
Mine wouldn't notify me when i had a new voicemail. I just use google voice now and no issues.
Same problem here, I keep getting the message "associated with other account". I already have VM activated, and already set it up on my phone. It's fairly random, as my VM will work normally for x number of days. Then all of a sudden I get that message.
VVM issues
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.
chiilguy said:
I got my phone when it first came out and could not get vvm to work; I called tech support and they said at first it was on their end. A month went by and I called back and they said things were ok on their end, I had added VVM to my account, and then they (2 different people) tried to get me to download from the market even tho the app is built into the mt4g.
I had enabled vvm when I first got the phone and never worked. So this time, I went into settings (open dialer, choose vvm tab, hit menu button) and disabled it, which then did not allow me to get back into settings. So, from home screen, hit menu, settings, manage applications and found visual voicemail and I believe hit button to clear cache and then rebooted my phone. I went back to vvm under dialer, checked the settings and it has worked ever since....hope this may help someone.
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are you sure it was clear cache? because my cache shows 0.00B and as such can't clear anything (button is greyed out) ... are you sure it's not clear DATA?
i've heard of people having problems clearing the data on certain programs and having to hard/factory reset which i would REALLY hate to do at this point just to 'try' something out ..... ?
Thanks for this tip. YouMail is awesome!
CBConsultation said:
IMHO, you should ditch the lousy VVM built in and give YouMail a try. It's free and has so many options. Like the ability to choose a different message based on who is calling, block certain callers etc...
Plus, YouMail has a great free app in the Market.
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Google Voice Minor Issues?

From the first moment I started the phone and booted up Voice, I've had some small issues. I'm posting here to see if anyone else has had similar issues.
When I was setting up Voice I received a message that the "forwarding number change [was] unsuccessful". I haven't noticed any particular issues resulting from this, but still, it was disconcerting. You can check to see of you have the same issue by going to Settings > Call Settings > Voicemail Settings (if you are using voice) > and then click on your phone number.
The second issue is that the ringtone is stuck as the defualt beeping noise that the phone makes on shutdown... This is when people call me on my voice number. Ringtones for contacts calling my AT&T number are working fine.
I'd love to hear if anyone else is experiencing this, and especially if you found a fix!
Thanks.
Sent from my Atrix using Tapatalk
I gotta lag. I miss calls n txts. Worked fine on backflip but its suspect now
Sent from my MB860 using XDA Premium App
showtdog17 said:
I gotta lag. I miss calls n txts. Worked fine on backflip but its suspect now
Sent from my MB860 using XDA Premium App
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Yeah, I forgot about that--I got a voicemail notification 2 hours after the phone call yesterday. An outgoing SMS froze too.
Sent from my Atrix using Tapatalk
did you go to google.com/voice from a PC and change your settings there? When I first got my Atrix, the Google Voice was set up for my Nexus One and didn't work (even after configuring) on my Atrix. So I had to tell it I had a different phone, it gave me a number with hash symbols (#) to punch in the dialer and hit "call". this then forwarded my number to google voice for use with voicemails. I now have no issues with Google Voice... well, I have one issue. The proximity sensor doesn't turn off the screen when I put the phone up to my ear to listen to a voicemail like it did on my Nexus One.
I ran into the same issue when setting up about the number unsuccessful, but I went into phone options in settings and manually changed the carrier. I havent had any other issues, all notifications are instant and I have a custom ringtone.
Is google voice good what's the point of it
Sent from my MB860 using XDA App
Seymour2884 said:
Is google voice good what's the point of it
Sent from my MB860 using XDA App
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It's amazing! It's the best way to get Visual Voicemail on an Android device and it's free. To be honest if it wasn't for this app, I would have stayed with my iphone as giving up visual voicemail was a no go for me and the other apps on the market for it were not to my liking.
Once you set it, it will alert you when a voicemail comes in and also transcribe it for you. Aside from that you can even have it send an e-mail to you when voicemail comes in, you can also use voice to make calls, send texts, and much more. Best of all, it's free!
@OP: Mine did the same thing, but I haven't had any issues. If you are getting delays in the notifications, load up google voice and go to settings. From settings make sure "synchronize inbox" and "background data" are enabled.
So I got it but it keeps saying forward voice mail unsucsesful any ideas
Sent from my MB860 using XDA App
co.ag.2005 said:
did you go to google.com/voice from a PC and change your settings there? When I first got my Atrix, the Google Voice was set up for my Nexus One and didn't work (even after configuring) on my Atrix. So I had to tell it I had a different phone, it gave me a number with hash symbols (#) to punch in the dialer and hit "call". this then forwarded my number to google voice for use with voicemails. I now have no issues with Google Voice... well, I have one issue. The proximity sensor doesn't turn off the screen when I put the phone up to my ear to listen to a voicemail like it did on my Nexus One.
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Thanks--this is the answer. I too came from a Nexus One and I didn't change any of the settings at first. I had to delete my old forwarding number (which requires another forwarding number to be on the profile), and then make a new forwarding number profile (for my Atrix). This fixed my different ringtone issue as well. Took a few tries and wasn't as smooth as I would have liked, but I got it working--I wasn't doing well without my GV!!
Im routing my calls through voice but every once in a while a lady says "this call is now being recorded". I didn't hit anything. It seems random. Any ideas?

[Q] Google Voice voicemail issues on LG G2

Google Voice not working from G2 call logs. Anyone else notice this? It shows I have a voice-mail in the phone's call logs but it won't play. Hitting the log does nothing. Can go into GV and hear the message so that seems to be working but it doesn't work like my Gnexus did. Anyone have thoughts or a fix for this?
It's not working right for me either. I kept hoping I would find a setting somewhere but I haven't yet.
Yep. I'm seeing problems too. Sometimes phone rings on an incoming GV number call but most of the time not. This is potentially a deal breaker. I only use GV. Any solutions greatly appreciated!
Sent from my VS980 4G using Tapatalk 2
Try an older version. I wish i could comment on if this works, but i can't get my phone to access google voicemail settings. I recently resubmitted my resume online and i've had 5 calls come in this past weekend on my phone. None have not rung.
Darkestred said:
Try an older version. I wish i could comment on if this works, but i can't get my phone to access google voicemail settings. I recently resubmitted my resume online and i've had 5 calls come in this past weekend on my phone. None have not rung.
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You can manually set it up through your Google voice acct. Online. It will give u the code to set forwarding and everything ...
canecbr600 said:
You can manually set it up through your Google voice acct. Online. It will give u the code to set forwarding and everything ...
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Ok. Did that. I tried it a few times today. Rang no problem. I do not get any indication in the recent history of a voice mail but i can swipe notification bar and click on the vm and it opens in voice. Will mess around some more.
My phone rings and it shows in the recent calls notification list. It just won't play the message from that list. I have to open the voice app to listen to the message. I just wish it was more like my Galaxy Nexus but this is probably due to LGs Android tweaks.
I never even look for VM in call log, just quicker, and easier for me to click the notification ....
Sent from my LG-D800 using XDA Premium HD app
I reverted to an older version of 0.4.2.54 frin 0.4.2.82 and still am having issues with ringing on an incoming call to my GV number It will ring about 5 our of 7 or so times, but when it doesn't ring, there is no notification of a missed call, not even from GV. I have to go to the Missed call folder on GV to discover the missed call. If someone does leave a message, I do get my notification of the voice message.
This reminds me of the problems I had on my old Droid X with GV and the stock VZ Motorola ROM on that phone. My last phone a Gnex running stock AOSP never had an issue with GV. I suspect that this has something to do with LG's phone/dialer app interacting with GV....
I am also running lightflow for notification, but that shouldn't have any impact on just having the damn phone ring on an incoming call.
Update.
I allowed the OTA and changed Lightflow to not run in the foreground and since haven't had further problems with GV ringing phone on incoming calls?
Not sure what fixed it.
Sent from my VS980 4G using Tapatalk 2
I have a similar problem, i can't make calls to certain numbers with gv. Nothing seems to fix it. It's definitely the g2, i switched my sim back to my nexus and gv works fine.
I was having the same issue. I deactivated it and activated it, and that seemed to solve the issue. On at&t you dial ##004# and hit send to deactivate it. To reactivate you dial **004*1(your gv number)# without the parenthesis and hit send.

Google voice is not compatible with this phone

If you configure to always use Google voice when making calls you will get an error that says call not made. If you configure Google Voice to ask you every time you make a call you will get the same error. This error also shows up in the Mate 8. Here is another thread that discusses it.
https://forum.xda-developers.com/mate-8/help/google-voice-calling-t3303947
Kind of disappointing. If you want to use Google voicemail need to use Hangouts.
worldsoutro said:
If you configure to always use Google voice when making calls you will get an error that says call not made. If you configure Google Voice to ask you every time you make a call you will get the same error. This error also shows up in the Mate 8. Here is another thread that discusses it.
https://forum.xda-developers.com/mate-8/help/google-voice-calling-t3303947
Kind of disappointing. If you want to use Google voicemail need to use Hangouts.
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It works with hangouts. I'm using it right now
aknotts415 said:
It works with hangouts. I'm using it right now
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But you can't use the stock dialer with Google voice
Hangout is the best alternative solution so far
babyzone2 said:
Hangout is the best alternative solution so far
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Exactly
aknotts415 said:
Exactly
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I agree that works, its just a little weird in work flow when compared to otehr phones where you can use the stock dialer
I cannot send MMS via Hangouts on this phone. Very frustrating some things don't quite work
trace1er said:
I cannot send MMS via Hangouts on this phone. Very frustrating some things don't quite work
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Had same issue on my Nexus6 P after flashing Nougut! Flashed a custom N ROM and it worked! Some have said it's a Hangouts/N issue...
Found another issue but this is with using hangouts to make call. If you have a bluetooth device that can be used for phone calls hangouts will try to first use that device to make the call before defaulting to the ear piece. Also if you go into speaker mode you can't go back to just headset as it will yet again try to connect to that Bluetooth device and fail causing it to go back to speaker mode.
I have a Asus ZenWatch 3 and hangouts keeps trying to use this device for phone calls. Also it will try to connect if I place the call in speaker mode through hangouts and keep failing and reverting back to speaker mode.
This pretty much makes the phone useless to me. So the phone will be going back to best buy. Once Huawei fixing the stock dialer to use voice then I will come back to it
worldsoutro said:
Found another issue but this is with using hangouts to make call. If you have a bluetooth device that can be used for phone calls hangouts will try to first use that device to make the call before defaulting to the ear piece. Also if you go into speaker mode you can't go back to just headset as it will yet again try to connect to that Bluetooth device and fail causing it to go back to speaker mode.
I have a Asus ZenWatch 3 and hangouts keeps trying to use this device for phone calls. Also it will try to connect if I place the call in speaker mode through hangouts and keep failing and reverting back to speaker mode.
This pretty much makes the phone useless to me. So the phone will be going back to best buy. Once Huawei fixing the stock dialer to use voice then I will come back to it
Click to expand...
Click to collapse
i just tested bluetooth and hangouts with my Plantronic headset and i was able to (1) initiate a call via bluetooth, (2) switch to handset, then (3) switch to speakerphone and then (4) go back to bluetooth without any problem. does your Asus ZenWatch 3 allow you to initiate/answer/conduct calls via the watch, and that's where the connection issues occurred? thanks for clarifying.
new version of Google Voice @ apkmirror site; i installed it and - so far - i can make calls via the dialer using the "Ask each time you make a call" option. using the "Use your Google Voice Number" (for all calls) option is still failing. interested to know if others using the newest GV version are having a similar experiences to me. will update if i begin having issues again.
Anyone try this new Google Voice App on the mate 9? Does it change calling with the stock dialer at all? Heres the link to download.
http://www.apkmirror.com/apk/google...gle-voice-5-0-144897884-android-apk-download/
aknotts415 said:
Anyone try this new Google Voice App on the mate 9? Does it change calling with the stock dialer at all?
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Read post directly above yours. ?
cortez.i said:
Read post directly above yours.
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doi! lol sorry my bad lol. Thats great news! still pretty frustrating though. For us to rely on GV and have it not work like its supposed to is kind of worrying. Makes me concerned and update might break it.
I've been using it only for the last two days. Where it is very buggy for me is with Android Auto; I have to ask it to call on average of 3 times from the car. If I tap the button on the phone it calls, but that defeats the whole purpose of Android Auto. I'm still trying to get the phone to divert ALL of my messages, etc over to Voice. The stock messaging app duplicates the text messages. People I've communicated with on Hangouts still come through on Hangouts if they have more than one account... A bunch of reduncy that I didn't have prior to using it. I may delete it and wait for the prime time app. I'm still trying to learn the phone; I don't want to add unnecessary quirks to it and blame the phone.
I have Chinese AL00 version and using "OK Google" works with default phone. e.g. "Ok Google, call Joe". It also will start from the locked screen but you have to unlock for the phone call to be placed.

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