Just saw this posted, what do ya'll think?
http://www.mobilemag.com/2010/12/27/verizons-samsung-fascinate-getting-froyo-before-years-end/
Actually this has been discussed. It is believed that this chart is an outdated chart from Verizon. There are things on the chart that support it being outdated. I not trying to rain on your parade, as I would love Froyo on my Fascinate before the end of the year as well, I am just not certain it will happen. I know the Epic's Froyo update that was supposed to go live 12/26 got postponed, so maybe Samsung is having issues with Froyo on certain Galaxy S phones (CDMA Galaxy S's to be exact). Either that or they are just deciding to pool resources into a Gingerbread update. Either way the lack of updates and update statuses from Verizon and Samsung is leading to the frustration over the lack of an update. All I can recommend now is patience. We will get it when they decide to release it. Either that or Verizon will get the iPhone in Jan. or Feb. and offer some insane upgrade pricing to entice people to move to that smartphone. Who knows, lol.
Ahh, I must have missed that one, I'm in no hurry but I thought this was something new. Thanks....
I will rain on the parade, because that chart's an internal Verizon training tool that came out before the Fascinate actually launched. This whole thing is getting kind of ridiculous -- Android Central put it up on their website as new, exclusive news, and all these other overeager Android bloggers leaped on it like hotcakes without doing any additional research. Is it possible the upgrade will come out before the year ends? Possible, yes. Likely, absolutely not. But this chart doesn't increase the likelihood one way or the other.
And on another note, as the previous poster mentioned this has been posted before -- actually, this is the third time in as two days -- which is why people generally suggest looking over recent threads before posting something you think may be new.
On Verizon's website there are software update instructions, has the 1500 already received an update for 2.1? Traded my buddy for this phone about a week ago and he had no idea what I was talking about when I asked if he ever had to update it, hehe
FWIW, on Samsung's website they show the Fascinate as having 2.2.
That is strange. I just saw that. It was 2.1 only a couple days ago. Shenanigans? Or a lead?
Talked to Samsung tech support. They confirmed that new phones will ship with froyo pre-installed. They would not confirm or deny if existing phones would receive the update.
That is misleading. And this shows under the verizon model fascinate, in case anyone is wondering.
Joe T said:
Talked to Samsung tech support. They confirmed that new phones will ship with froyo pre-installed. They would not confirm or deny if existing phones would receive the update.
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I have to call BS on Samsung. I just got a new Fascinate from Best Buy last week (just switch to Verizon on the 15th of Dec, originally got the wife a incredible, but she wanted the same phone I got, so went back to get a fascinate for her) and that phone was new and did not have 2.2 on it. I wonder what kind of BS they are pulling here. I will gladly take these phones back to go get a 2.2 Fascinate before my 30 days exchange time is up. It really doesn't make sense not to release an update to current owners but to put it on new phones (which means it must be ready, or the new phones maybe an updated hardware version?). What Samsung and Verizon are doing here is incredibly stupid.
just talked to a service rep... i know i know.....
i asked why it says 2.2 next to the fascinate on their page...he said
"2.2 will be out ota in the next few days"...
I said "
yea we heard that before.... any chance you can just give it to me????"
the response was...
good day sir...
madcow706 said:
I have to call BS on Samsung. I just got a new Fascinate from Best Buy last week (just switch to Verizon on the 15th of Dec, originally got the wife a incredible, but she wanted the same phone I got, so went back to get a fascinate for her) and that phone was new and did not have 2.2 on it. I wonder what kind of BS they are pulling here. I will gladly take these phones back to go get a 2.2 Fascinate before my 30 days exchange time is up. It really doesn't make sense not to release an update to current owners but to put it on new phones (which means it must be ready, or the new phones maybe an updated hardware version?). What Samsung and Verizon are doing here is incredibly stupid.
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they will be shipping new phones with 2.2 that doesn't mean all the phones in stock will be 2.2... and it just changed within the last 2 days also...
lthibeault said:
just talked to a service rep... i know i know.....
i asked why it says 2.2 next to the fascinate on their page...he said
"2.2 will be out ota in the next few days"...
I said "
yea we heard that before.... any chance you can just give it to me????"
the response was...
good day sir...
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Click to collapse
I think its time to spam facebook and twitter with our discontent. Really in this day and age with the internet and social networking sites, to not say anything about the update (but put it front and center on your product page that the phone has a version of the OS that it does not) is just showing poor customer appreciation.
madcow706 said:
I think its time to spam facebook and twitter with our discontent. Really in this day and age with the internet and social networking sites, to not say anything about the update (but put it front and center on your product page that the phone has a version of the OS that it does not) is just showing poor customer appreciation.
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Have you seen what people are saying to them on Facebook or Twitter? Their Facebook pages are what you'd expect to see on a bathroom stall; and it's been going on for months!
A bathroom stall? Maybe one at a dairy queen refusing to dispense softserve?
Joe T said:
Have you seen what people are saying to them on Facebook or Twitter? Their Facebook pages are what you'd expect to see on a bathroom stall; and it's been going on for months!
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Actually I haven't, I just looked today. It is really sad that Samsung is being bashed on the social networking sites and they don't care one bit. I am really reconsidering my decision on keeping a Samsung phone.
madcow706 said:
Actually I haven't, I just looked today. It is really sad that Samsung is being bashed on the social networking sites and they don't care one bit. I am really reconsidering my decision on keeping a Samsung phone.
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It is sad but they don't care. They got your (and my) money and the only thing they care about is this quarters profits. That's business these days. The real issue here is that in order for Samsung to sell these phones they intentionally misled consumers into believing that the devices would be updated very shortly after their release. I'm sure it's no coincidence that this update will take place right around Q2-2011; they've had this for a while and have been holding out on us.
http://www.samsung.com/us/mobile/cell-phones/SCH-I500RKAVZW
Here it is, straight from samsung. However, on the vzw website, it still lists it as having 2.1.
so fresh and so superclean.
as i have stated before... the update was not ready at the beginning of this month... i saw it with my own eyes... everything was constantly FC'ing...
if it is now ready they have not been sitting on it very long...
God forbid we get a bug free update later than other carriers get a bugged up one....
lthibeault said:
as i have stated before... the update was not ready at the beginning of this month... i saw it with my own eyes... everything was constantly FC'ing...
if it is now ready they have not been sitting on it very long...
God forbid we get a bug free update later than other carriers get a bugged up one....
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It's not the waiting, it's the lack of any information that makes the natives restless.
Related
****Sorry this is for T-mobile US Vibrant only! Admins, if you can move this, i'd appreciate it!***
Hey all, First post here, but this is really important news/info to me, since it affects me greatly and has been a source of great stress, anger and frustration for me.
T-mobile will be announcing this soon, but my friend who works for corporate T-Mo U.S. has confirmed that they have the final build of the GPS fix, and is undergoing extensive testing, and that it will start being pushed to users OTA just after Thanksgiving. Yes, that's another 2 months of no GPS for us.
Now, the worse news: Froyo will not be ready for release until next year. MY friend said that Samsung is running into all sorts of problems trying to adapt Froyo for their phones. I'm especially pissed off about this bit of news.
***VERY IMPORTANT****
My friend also advised me not to use the update samsung had posted on Kies as it will prevent users from getting the OTA of Froyo when it is released next year. So, if you plan on keeping your Vibrant, for the love of god, don't force the Kies update (that was the update T-mo rejected because it bricked their test phones and other problems).
For those of you who have held off returning their phones during the "remorse" period hoping for a speedy update are SOL, just like myself. We'll be getting 2.2 by the time everyone else has 3.0, which is ******ed. I've already filed claims for a chargeback with my credit card company, as this is a clear cut case of receiving a product that was not delivered as promised (damaged or faulty product). I suggest all of you do the same if you are out of options and shudder at the thought of having to wait 6 months for every update for the next 2 years while everyone else gets them in half the time.
Anyways, If everyone can help spread this info, it'd be much appreciated, as I want everyone to be as well informed as possible. GPS issues aside, i love my phone, but I cannot stand the thought of having to deal with Samsung's BS and incompetence for 2 years.
cool story brother...
I wish i was making this up. You'll hear it from T-mo when they announce it next week like they said they would do on twitter.
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
I heard that samsung is going to roll out Froyo first then GPS fix later. But meh.
salmanslick said:
half of tmobile us staff is on crack , they dont knwo shyt wat they talk about...they good at reading those scripts provided to them and asking customers to remove the battery wait 30 seconds and insert it bak again
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Yeah, but that's customer "service" people. When I called 2 days ago to ***** them out again and warn them I was going to do a credit card charge back, the lady told me there was a fix... and guess what that "fix" was.."go into settings, location and security, and check the box that says "use wireless networks"... And I asked her if she was ****ting me... Literally, thats what I said.. "are you ****ting me?" then I demanded to speak to retention (to return phone past the 14 days) which did me no good so i told them I would do a charge back for sending me a faulty product at their expense thereby getting a refund and keeping their phone and she said if I felt that would resolve my problems, then to do so.
My buddy works in strategies/ product development, and tests the phones/updates and whatnot. They're currently testing the latest GPS fix they've received after the last one bricked several of their phones.
I'm getting froyo on my SGS next week at the official Samsung mobile service for our country. It is not the final official release, but is still official since I'll get it at their service.
So I will stop *****ing about final OTA/Kies release, 'cause Samsung kept their promise, at least partly (to receive froyo upgrade this year - it's what they said when they rolled out the phone).
They've told me that I will be able to upgrade my phone via Kies when the final version arrives.
So I'm getting my froyo and still hoping for an official release later this year, which is what Samsung said at the first place.
Regards
EDIT
nandyn said:
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
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Sry then
I think this forum would be appropriate then: forum.xda-developers.com/forumdisplay.php?f=708
nandyn said:
...has been a source of great stress, anger and frustration for me.
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This not healty, just install JPK & OCLF and be happy
Congrats! Sorry, my original post was supposed to be for the Vibrant (US T-Mobile variant) only, but since this is my first time starting a thread, I made it in the wrong sub-Forum.
All I have to say about your friend is he is full of BS
We will only spread this AFTER the OFFICIAL Announcement..
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
AllGamer said:
Why is a topic exclusively about T mobile Vibrant not being posted on the actual Tmobile Vibrat section?
it's very well known the Bell Vibrant is a i9000 and not a SGH-T959
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As i've said, this was my first thread and i jumped the gun and posted it here before realising there was a specific Vibrant forum. My bad.
This is wrong .
Sent from my vibrant
Your friend is smoking crack! Look at the Captivate...it got Froyo final leak yesturday! I bet a final leak will be out in a couple of weeks for a i9000!
Thread moved to Vibrant section
Never again Samsung!!!
all i have to say is LOL
Dude you haven't been here long enough
You know how many people have said, they know a person, or they work at tmobile, or websites claim they know ...ect.
And in the end nothing all BS rumors all the "dates" have come and gone.
Don't waist your time you and your "friend" are not the messiah of Vibrant
You dont know anymore than we do.
...that's my opinion
..............................
Honestly this makes no sense... If they plan on continuing to sell this galaxy s phones over the holidays then they better get froyo rolling out before next year.
Just read this on phandroid.com.
Samsung is no longer offering the Froyo update to via Kies (this was only available to Bell customers anyway?)
According to Samsung's facebook page:
"We are continuing to investigate issues that some users have reported while completing the upgrade to Android 2.2. In the interim, we are taking the extra precaution of temporarily suspending the upgrade as a download from Kies. We apologize for the inconvenience and ask that clients contact 1-800-751-4078 or [email protected] if they have any further questions."
I think this news means a few things:
1. Since the release in Canada was going to precede the US release, we have a while to wait before any hopes of an official Froyo release for the vibrant.
2. Since Samsung pulled the plug in Canada, it is a safe conclusion that Samsung is responsible for the delay we are experiencing in the USA, not T-Mobile.
3. We should petition T-Mobile to take matters into their own hands because Samsung has failed us. As T-Mobile customers, we deserve to get what we were sold. When we bought our Vibrants, we were sold a smartphone that was capable of being officially updated to Froyo, and within at least a "reasonable" time-frame.
4. In the petition, we should suggest that T-Mobile release a vanilla Froyo or Gingerbread update for our Vibrants, which their engineers could pull-off by adapting the Nexus S rom.
I am setting up the online petition right now. Any suggestions as to details I should include in the petition? I'll post a link when it is ready.
Lol, you're wasting your time.
Sent from my SGS Vibrant.
Samsung software support is losing right now. HTC and Motorola manage to successfully roll out updates across multiple carriers. Samsung can't even manage 1.
This really makes me consider getting a Nexus S.
Sent from my SGH-T959 using XDA App
falafelfro said:
Just read this on phandroid.com.
Samsung is no longer offering the Froyo update to via Kies (this was only available to Bell customers anyway?)
According to Samsung's facebook page:
"We are continuing to investigate issues that some users have reported while completing the upgrade to Android 2.2. In the interim, we are taking the extra precaution of temporarily suspending the upgrade as a download from Kies. We apologize for the inconvenience and ask that clients contact 1-800-751-4078 or [email protected] if they have any further questions."
I think this news means a few things:
1. Since the release in Canada was going to precede the US release, we have a while to wait before any hopes of an official Froyo release for the vibrant.
2. Since Samsung pulled the plug in Canada, it is a safe conclusion that Samsung is responsible for the delay we are experiencing in the USA, not T-Mobile.
3. We should petition T-Mobile to take matters into their own hands because Samsung has failed us. As T-Mobile customers, we deserve to get what we were sold. When we bought our Vibrants, we were sold a smartphone that was capable of being officially updated to Froyo, and within at least a "reasonable" time-frame.
4. In the petition, we should suggest that T-Mobile release a vanilla Froyo or Gingerbread update for our Vibrants, which their engineers could pull-off by adapting the Nexus S rom.
I am setting up the online petition right now. Any suggestions as to details I should include in the petition? I'll post a link when it is ready.
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Click to collapse
When I bought my phone I wasn't promise or told that my phone was going to get froyo....
emonero said:
When I bought my phone I WAS told that my phone was going to get Froyo, not promised when Froyo would be released.....
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Fixed that for you.
presence06 said:
Fixed that for you.
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Nop...I just knew that even if samsung didn't release I could install it my self which I did!
Well, if there are issues, isn't it good that they're addressing them before wide release? (Better late and grate than early and buggy, right?)
(btw - the rest of yer wish list - "TMO engineers," etc. - is a pipe dream - you're better off asking Santa! )
I don't know we have 2.2 already!?
Isnt it only the Canada versions?
Who really cares anymore? They promised an update months ago. Then kept re promising. Now ginger bread is out and the nexus s. I wouldn't hold my breath.
I assume since your on XDA that your not running stock rom anyways so lets go back to supporting our favorite devs.
Only thing I cant figure out is I with over 4 million galaxys sold why arent there more devs? Not to take away from the great work of the devs on here but it seems like there should be more.
Sent from my SGH-T959 using XDA App
news like this really surprises me.
Sent from my GT-I9000 using XDA App
This is just for the Bell version of the Vibrant....?
I have a friend that works for TMo, and she said they got an email saying that the Vibrant was not getting an UPDATE at all. I'll try to get the email...
oo0speed0oo said:
I have a friend that works for TMo, and she said they got an email saying that the Vibrant was not getting an UPDATE at all. I'll try to get the email...
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My 80yr old grandma said the same thing. Weird...
Thank GOD for developers and custom ROMS, 2.2 been there done that, whats next lol?
Rumor Control:
This is in regards to the Canada Bell Vibrant after reports of bricking and data loss
http://www.androidcentral.com/samsung-canada-pulling-froyo-update
Its good to get your news from multiple sources.
Though I would be curious to know the build number of their 2.2 update, I wouldn't be surprised if it was different from ours, as I'm sure the model number of the Tmo Vibrant is different from theirs, as well as other regional carriers. Remember Kies does things based off of the model number.
unfortunately, your cries fall upon deaf ears..
yeah, samsung software support sucks. the intercept or whatever the crap it is on sprint just got 2.2.
oh well, just do it yourself. it's so easy, and the custom roms are 10x better anyway
but i understand the frustration
Support your own phone then lol. Screw samsung. Let it be your last samsung but don't just let it be broken, fix it. There's ROMS out there that work, and work well. Foyo has been out for the vibrant for what almost 2 months now?
I'm as mad about Samsung's service as the next person but we obviously aren't getting anywhere harrassing them on facebook/twitter or calling support. Like Jae said, it falls on def ears.
SamSUCK
I really can't believe this. This is ****ing ridiculous! I'm mad for you guys. So glad I exchanged my Vibrant for a MyTouch 4G. I can't believe Google would contract a company like SamSUCK to make a dev phone for them. Why couldn't they stick with HTC. They make good solid hardware, they actually support the devices they make.
I fell in love with the Vibrant at first (due to the screen of course) but I just couldn't take the GPS problems, the lag, retarded file system, lack of Froyo, TouchWiz, no front facing camera, no flash, no LED indicator lights, cheap plastic build. I should have known better but I absoutely loved that screen and even my iPhone 4 friends were impressed.
I just couldn't take it anymore. My friend introduced me to this forum, installed ROMs for me which were bug filled, MMS didnt work right on some of them, the pics came in blurry, the GPS was still not good, etc. It was hard for me to do but I took a deep breath and said, F*CK YOU SAMSUCK! Seeing a friends unrooted MT4G getting 1900+ on Quadrant was the last straw. I really tried so hard to like my phone but it was time to give up on SamSUCK. They just don't support their hardware. If you want an Android device, stick with HTC or a phone that runs simply stock. Lesson learned. Samsuck always falls short. Look at the Nexus S. No microSD, no HD recording, no HSPA+. Is this what Google calls revolutionary?? What are you ****ing kidding me?? Typical SamSUCK. HTC would have never done some **** like that. FAIL
The fact that we were promised a piece of software that should only require minor tweaking is absolutely unacceptable. I use linux for almost everything and that being said I know a bit about rolling out releases of different distros and how to integrate them into different systems. Android is a linux based software, (Opensource might I add), the only reason we don't have the bleeding edge is because Samsung needs to put their horrible UI into it, TW. I don't care about "Touchwiz" its badly programmed and anyone who has taken basic programing courses could program a GUI for this phone that puts it to shame. I'm sick of dealing with leaked versions of things that I was promised. No offense to any of the Devs, you guys are incredible and should be paid to roll out these releases rather than waiting for these bad companies with their "programmers" to try to find out how to use a toilet. we should have a stable build of gingerbread by now and I'm sorry but building a driver/hardware file for a computer isnt that hard, nor should it be so for Samsung since they placed all the parts into the phone. What do they have like one person with half a brain trying to reprogram the whole OS using Assembly code? Do they not realize the OS its self is open source and you can mod the code for each phone?? Both sprint and Samsung are horrible companies, if Froyo doesn't show soon, I will never touch a single one of their products after my contract is up, which is soon. Sorry, I just needed to rage. Hard.
Im with you man. Samsung stinks! I traded my EVO for a Epic and I have regretted it since. It has the best hardware out there and ZERO support. They are too slow about upgrades that are available and even lower end phones have gotten Froyo. They should skip Froyo and be first to drop Gingerbread. But, that would be too much like right for Samsung who sold the phones then dropped all of its users like a bad habit. If they dont do something soon Ill never buy another phone from Samsung. I dont blame Sprint because dropping updates is not on them. The EVO will probably be the next to get Froyo because that's the phone that Sprint has thrown it all in with.
Actually, I'm pretty sure it's Sprint's fault for the delayed release. Sprint putting in their bloatware is the most likely reason we have not received the OTA yet. While Samsung is at fault for not getting it out sooner, it is Sprint that is causing this delay.
All companies are like this its not just sprint or samsung... I've been with every carrier except att and I've tried all three major cellphone brands and they've all lagged behind like this.
Until android is less fragmented, (think its getting there), and carriers realize their UIs only frustrate consumers and there are better ways to advertise/garnish more fundage from existing customer base; we will face "version lag" all the time regardless of carrier/phone.
Just my $0.02
Sent from my Samsung-SPH-D700 using Tapatalk
I think saying Gingerbread should be available now is pushing it..at this stage Gingerbread is for "developers"...I'm not saying that its not stable or anything, but it requires time to optimize for the hardware at hand...no phone ever gets a new Android OS until a few months after it came out..other the developer phones...
As for Froyo..according to samsung they gave it to the carriers..yes they have been slow overall but considering they are releasing 2.2.1 and not just 2.2 puts them there...
We know 100% that touchwiz is not the issue at this point as the leaks are running touchwiz just fine..
Either way there is still hope for end of the year update..as next playbook comes out on the 29th
metalblaster said:
The fact that we were promised a piece of software that should only require minor tweaking is absolutely unacceptable. I use linux for almost everything and that being said I know a bit about rolling out releases of different distros and how to integrate them into different systems. Android is a linux based software, (Opensource might I add), the only reason we don't have the bleeding edge is because Samsung needs to put their horrible UI into it, TW. I don't care about "Touchwiz" its badly programmed and anyone who has taken basic programing courses could program a GUI for this phone that puts it to shame. I'm sick of dealing with leaked versions of things that I was promised. No offense to any of the Devs, you guys are incredible and should be paid to roll out these releases rather than waiting for these bad companies with their "programmers" to try to find out how to use a toilet. we should have a stable build of gingerbread by now and I'm sorry but building a driver/hardware file for a computer isnt that hard, nor should it be so for Samsung since they placed all the parts into the phone. What do they have like one person with half a brain trying to reprogram the whole OS using Assembly code? Do they not realize the OS its self is open source and you can mod the code for each phone?? Both sprint and Samsung are horrible companies, if Froyo doesn't show soon, I will never touch a single one of their products after my contract is up, which is soon. Sorry, I just needed to rage. Hard.
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+1K
we could all do one thing in the morning CALL SPRINT AND *****
Ya it may not do any thing but piss off the cs that takes the call but o well
zman519 said:
+1K
we could all do one thing in the morning CALL SPRINT AND *****
Ya it may not do any thing but piss off the cs that takes the call but o well
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Why ***** to customer service? They can't do a damn thing. If you were to ***** to anyone, ***** to the techs or their managers.
I haven't heard any body mention this in the forums but I was reading an article that said sprint was bringing their new crappy sprint ID software to the new epic update and I guarantee that's probably what's causing the delay
Sent from my SPH-D700 using XDA App
Sprint "bloatware" is only a few apps worth a few megs. I think the only bloatware would be TW. I will never understand why is it so hard to port, say, the g2 build of android to our phone or any other android phone considering its pure vanilla with a few apps installed extra.. but that's why I'm no dev lol
Sent from my SPH-D700 using XDA App
elihmph said:
Im with you man. Samsung stinks! I traded my EVO for a Epic and I have regretted it since. It has the best hardware out there and ZERO support. They are too slow about upgrades that are available and even lower end phones have gotten Froyo. They should skip Froyo and be first to drop Gingerbread. But, that would be too much like right for Samsung who sold the phones then dropped all of its users like a bad habit. If they dont do something soon Ill never buy another phone from Samsung. I dont blame Sprint because dropping updates is not on them. The EVO will probably be the next to get Froyo because that's the phone that Sprint has thrown it all in with.
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right its not like ANY of the us carriers have gotten froyo on the galaxy s, something is seriously WRONG HERE and samsung is to blame! the phone should had froyo on it since DAY1! the nexus s had gingerbread since day 1 why didnt the galaxy s. regardless the epic should have froyo on it and if they want to release gingerbread later then go ahead. release froyo already! the phone never realized its potential. making us wait this long and i mean all of AMERICA is going to hurt samsung in the long run. i for one WILL NEVER BUY ANOTHER SAMSUNG PHONE AGAIN! tweet email samsung and tell them them same.
btw if u bought a vibrant, how pissed off r u that the nexus s came out!
diego1985 said:
Why ***** to customer service? They can't do a damn thing. If you were to ***** to anyone, ***** to the techs or their managers.
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They can't do a damn thing either. Especially if you're in a non-corporate store.
Can anyone put a link of as to who we can ***** too??
Let's KILL!! (lol)
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
Well Samsung must be to bizy making Auto Guns to keep the Crazy ****s in the North at bay. Than to hire any of the devs around hear that seem to know a little about our phone.
People. Say don't ***** out sprint well start posting some @samsung.com emails that you think we can ***** to insted?
Sent from my ComBadge
Matstarr said:
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
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Exactly. Very well said. This is a samsung issue and sprint has nothing to do with it. If that was the case then when the Evo got Froyo it would have probably been delayed also. I am only posting here because I was considering getting a epic but with all this delay and lack of support, I think I will have to re-think that. Everyone said from day one that Samsung would not support the phone and it has been proven true. Just a note on the delay, I have to say that the update was out for the vibrant and it was bricking phones. That shows how good the developers are over at samsung. They can't even program their own product. It's a shame because it's such a nice phone and the keyboard was the icing on the cake. Oh well.
Jjday7 said:
Exactly. Very well said. This is a samsung issue and sprint has nothing to do with it. If that was the case then when the Evo got Froyo it would have probably been delayed also. I am only posting here because I was considering getting a epic but with all this delay and lack of support, I think I will have to re-think that. Everyone said from day one that Samsung would not support the phone and it has been proven true. Just a note on the delay, I have to say that the update was out for the vibrant and it was bricking phones. That shows how good the developers are over at samsung. They can't even program their own product. It's a shame because it's such a nice phone and the keyboard was the icing on the cake. Oh well.
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Vary true
But in away i feel kinda bad for the hardware Engs that made the Epic they put all that work into a sweet phone and the SW people just totally drop the ball
musclehead84 said:
Can anyone put a link of as to who we can ***** too??
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Click to collapse
http://tinyurl.com/2al2h5u
there you have it. Have fun!
Where can we contact the company to ***** at them. Cause calling sprint isn't gonna do anything
Matstarr said:
A reply to the (op) My friend owns an Epic so I came on here to check if Froyo was released for it today and I ran across this post. I for one know that this all falls on Samsung and has nothing to do with Sprint. I have an EVO since launch day and have gotten 4 updates including Froyo about a month after release of the phone. Your Epics came out about a week or two after we got Froyo and Samsung has been promising ever since. Google other Samsung phones and you will see this is a trend with this company. The Galaxy S line over seas are not carried by Sprint and they just started getting Froyo Open your eyes its Samsung. No Froyo on T-Mobile, Verizon or At&t
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They are both at fault actually. Samsung was slow to release the update to carriers and now they are being slow to release it to the end user. SGS devices in europe have had the update since november.
As to the evo issue, sprint considers the evo its flag ship device and as such makes sure it is up to date whereas they have made it abundantly clear they don't give a single flying **** about the epic so there is no incentive to update.
Sent from my Samsung Epic CyanogenMod 6.2 (much thanks noob)
My chat with Samsung today...
Please wait for a Samsung Agent to respond.
You are now chatting with 'Stella'
Visitor: hello stella
Stella: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Stella: Hi, Please go ahead with the query.
Visitor: i own a vibrant and want to know when i will get the froyo update pls
Stella: I understand that you are looking for Android 2.2 update for your Samsung Mobile. Am I correct?
Visitor: yes
Stella: Thank you for the confirmation.
Stella: Unfortunately, as of now Android 2.2 is not Officially released in US.
Visitor: WHEN will it be released
Visitor: i will not buy another samsung product because of this
Stella: Unfortunately there is no update available at this time for your phone, nor is there an estimated date of one being released. We are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Visitor: hmm
Visitor: how do i return my product
Visitor: can i send it to you guys for something different
Visitor: something with 2.2 installed
Visitor: the only reason i bought this phone was to use skype but that is not available until 2.2 is released
Stella: As 2.2 is not yet released, as of now there is no phone with the 2.2 built in.
Stella: I understand that you have been waiting for the update for so long.
Stella: However, the update should be released in upcoming days.
Visitor: days and not weeks?
Visitor: hello?
Stella: Yes,
This will, also, not end well.
[url]www.samsung.com/us/support/owners/product/SGH-T959ZKATMB#[/url]
I suggest anyone waiting for this update for the SGS also chat with and make calls to Samsung to increase the pressure to get it done; their support link for chat and phone calls are below...
Samsung Voice Support at 1-877-EZ2GALAXY (1-877-392-4252). They are available Mon.-Fri. 7 a.m. - 9 p.m. CST, Sat. 9 a.m. - 6 p.m. CST.
funny how stella has no update info and cannot speculate when an update might be available
then it will be available in days not weeks
fioricet said:
funny how stella has no update info and cannot speculate when an update might be available
then it will be available in days not weeks
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I agree.
Everyone, please keep in mind that this thread was started only to increase pressue on Samsung. I appreciate any respectful comments.
Yea heard this a million times before. Reminds me of my Motorola Cliq days! Welcome to Samrola!
Sent from my SGH-T959 using XDA App
It'll get here when it gets here guys.
Thank god none of you were waiting for GT5, I could imagine all the calls Sony would get.
Seems I re-call a post awhile back with Stella as the same CSR.... and she said the exact same thing to this person she said to the last "DAYS"...
I think this is Samsungs standard scripted reply to consumers asking this question. So if anyone does call this will be the same message you will receive also..
Let's face it. We, customers, cannot pressure Samsung to do anything. Samsung simply does not care about us. You want to make a difference, stop buying Samsung products. That is the only way to make Samsung to listen to consumers.
jmcghee1973 said:
Seems I re-call a post awhile back with Stella as the same CSR.... and she said the exact same thing to this person she said to the last "DAYS"...
I think this is Samsungs standard scripted reply to consumers asking this question. So if anyone does call this will be the same message you will receive also..
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probably.
I just called in and they told me that it was coming in the next few days, and i asked for exact specific date, they told me they were unsure and didn't know of the update.
Samsung's just pissing me off everyday theres no official froyo.
i hope their working on gingerbread for us... those bastards.
Krzysiek_CK said:
Let's face it. We, customers, cannot pressure Samsung to do anything. Samsung simply does not care about us. You want to make a difference, stop buying Samsung products. That is the only way to make Samsung to listen to consumers.
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Bull.
Look at it this way, your a tmobile customer, you have a upgrade, and your looking to get a new phone, you go and see some phones, the most noticeable are, the Vibrant, or HTC... something can't remember name, those are the best phones for Tmobile.
I went on and bought a vibrant because there are about 200 if not more HTC, and i'd heard good things about vibrant. so i bought it.
I still love my phone, just not the customer support by Samsung, Tmobile's doing good for me on customer support.
Maybe you won't buy samsung products, maybe a few hundred won't.
They have TOO MANY PRODUCTS. You can't go and avoid every samsung product, theyre in every market that involves technology, and are a well known brand.
NOT buying their products wont hurt them, it'll hurt you and only you.
a few hundred people, they don't care about, and you certantly will NEVER get everyone who has a Galaxy S (over over 6 million people) to stop buying their products.
thats just way out of hand.
xriderx66 said:
probably.
I just called in and they told me that it was coming in the next few days, and i asked for exact specific date, they told me they were unsure and didn't know of the update.
Samsung's just pissing me off everyday theres no official froyo.
i hope their working on gingerbread for us... those bastards.
Bull.
Look at it this way, your a tmobile customer, you have a upgrade, and your looking to get a new phone, you go and see some phones, the most noticeable are, the Vibrant, or HTC... something can't remember name, those are the best phones for Tmobile.
I went on and bought a vibrant because there are about 200 if not more HTC, and i'd heard good things about vibrant. so i bought it.
I still love my phone, just not the customer support by Samsung, Tmobile's doing good for me on customer support.
Maybe you won't buy samsung products, maybe a few hundred won't.
They have TOO MANY PRODUCTS. You can't go and avoid every samsung product, theyre in every market that involves technology, and are a well known brand.
NOT buying their products wont hurt them, it'll hurt you and only you.
a few hundred people, they don't care about, and you certantly will NEVER get everyone who has a Galaxy S (over over 6 million people) to stop buying their products.
thats just way out of hand.
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and to add...the only ones freaking out about froyo are the small few here on xda and small amount in the world that are even aware of it...most of the comsumers I am sure are happy with the Vibrant and not knowing about modding, updating etc on their phones.
yeah it will be available for more than 30 days but not more than 4 weeks.
Sent from my SGH-T959 using XDA App
darkside79 said:
Yea heard this a million times before. Reminds me of my Motorola Cliq days! Welcome to Samrola!
Sent from my SGH-T959 using XDA App
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ha ha ha. That's the reason i sold my cliq.
I know Samsung and Motorola and even HTC are slow on the updates because of them skining Android.
Hence i no longer wait.
I am runing Nero v3 because i don't want to wait for Samy like i waited for moto.
Stella obviously lied to you
G2 comes with 2.2 installed
File under "I know a guy...."
The clueless OP epidemic continues.
Who believes anything a level 1 CSR says? Really?
Houston1 said:
I agree.
Everyone, please keep in mind that this thread was started only to increase pressue on Samsung. I appreciate any respectful comments.
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If you really mean that, then you completely failed with your topic name. Sure looks like completely believed stella originally and was coming here to give us the great news.
fioricet said:
funny how stella has no update info and cannot speculate when an update might be available
then it will be available in days not weeks
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Actually I think that sentence is a preprogrammed one they use as it seems that every time a person ask them about the update that is the answer they get. I got it a while ago as well when I was chatting with one of the samsung reps.
xriderx66 said:
Bull.
Look at it this way, your a tmobile customer, you have a upgrade, and your looking to get a new phone, you go and see some phones, the most noticeable are, the Vibrant, or HTC... something can't remember name, those are the best phones for Tmobile.
Maybe you won't buy samsung products, maybe a few hundred won't.
They have TOO MANY PRODUCTS. You can't go and avoid every samsung product, theyre in every market that involves technology, and are a well known brand.
NOT buying their products wont hurt them, it'll hurt you and only you.
a few hundred people, they don't care about, and you certantly will NEVER get everyone who has a Galaxy S (over over 6 million people) to stop buying their products.
thats just way out of hand.
Click to expand...
Click to collapse
Wrong assumptions from the first to the last sentence, literally.
they don't care about
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Why would I give my hard earned money to the company that doesn’t care about customers?
Sooo... at this point is it Samsung or T-Mobile that is the holdup? I've seen claims that Samsung has already delivered the final build to T-Mo, but no real proof...
denny_1986 said:
Stella obviously lied to you
G2 comes with 2.2 installed
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Sounds like an Idea as anybody been able to get them to send you a G2 for your vibrant maybe call and complain or something.
Krzysiek_CK said:
Wrong assumptions from the first to the last sentence, literally.
Why would I give my hard earned money to the company that doesn’t care about customers?
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okay prove them wrong, i'll gladly argue on.
You give your hard earned money to the company, because you bought the product, they didn't go "BUY THIS WE'LL GET YOU THE FROYO RIGHT AFTER YOU DO!"
They said froyo will come out soon. soon can mean a minute, a day, a decade, a century.
NO company thats big, microsoft, apple, samsung, google...
care about less than .5% of their consumers.
If somehow we managed to bring the PRESS into this and get them talking about samsung having NO customer support, then yes, we can hurt them business-wise.
but a few hundred people not buying their products won't do anything.
If you won't buy that product, someone else will.
There are 310,552,747 people in the U.S.
take out 5 million, and maybe more from that.
There's still 300Million and more people who CAN buy the product.
not to mention the whole world.
6,890,405,157 population.
RE:2.2/Froyo pulled?
Hello,
All the speculations and rumors about the Verizon 2.2/Froyo update being pulled are false, I assure the update is still coming. We are working to make the Android 2.2/Froyo upgrade available to all Verizon users as soon as possible.
Thanks,
TwitterSamsungJohn
-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
In the words of Peter Griffin:
"Bull (pause) Crap."
That is all.
IMO
i just don't understand why that thread had the be locked.. (and stickied!)
there is no new info in that, and it just says the same exact thing that samsung has been telling us since october: froyo will be here "soon"
is samsungjohn really that scared of our responses?
phooky said:
i just don't understand why that thread had the be locked.. (and stickied!)
there is no new info in that, and it just says the same exact thing that samsung has been telling us since october: froyo will be here "soon"
is samsungjohn really that scared of our responses?
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That is why I opened this one. I'm in a ranting mood today so feel free to add your frustrated comments.
We have froyo & don't want their bloated version. They need to work on & bring us the latest OS
vudiff said:
We have froyo & don't want their bloated version. They need to work on & bring us the latest OS
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i for one would love for them to release their bloated version (even though i wont use it!), because that means we get KERNEL SOURCE!
how i miss my BLN, voodoo sound/colors, undervolted/overclocked kernels!
Well.... I had high hopes when he came a long. But, It has been too long, I will NEVER buy samsung again. It has been confirmed that I will buy HTC from now on. They are fast with updates, and well over all a better company. Buy Sammy, I am going to get rid of this POS phone ASAP.
wideopn11 said:
In the words of Peter Griffin:
"Bull (pause) Crap."
That is all.
IMO
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Yes, Samsung is creating Froyo builds for our phone and sending them to Verizon just for fun, and neither have any intention of ever releasing it. Get real, they may be stupid, but they would never put resources into something that's never getting released.
micdawg12 said:
Well.... I had high hopes when he came a long. But, It has been too long, I will NEVER buy samsung again. It has been confirmed that I will buy HTC from now on. They are fast with updates, and well over all a better company. Buy Sammy, I am going to get rid of this POS phone ASAP.
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Click to collapse
Wonderful phone but no more Samsung for me, too... I had the i920 and was always waiting for new releases. fool me once shame on you, fool me twice shame on me....
jv HTC here i come!
micdawg12 said:
I will NEVER buy samsung again.
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I won't say never, but.......
I bought my device with the OS it had, I don't really feel that I am owed anything else. BUT, The GPS was a fail on mine until I loaded the leaked 2.2 roms. It would take many minutes to lock, if it ever did lock.
This phone charges at about a 300ma rate on USB, and at about a 600ma rate on a high rate charger. Using it in a car as a GPS (bright screen, constant processing) consumes closer to 1000ma. So, while on charge in the car as a GPS, your battery is going dead. That is a failed hardware design.
After using the phone for a time again as a GPS in the car, the buttons (back, home etc.) start blinking and any apps close down. The phone becomes worthless. I need to unplug it, pull the battery and let it cool off for 10 minutes or so before it is useable. VZW and Samsung say 'don't use it like that!'. What? My previous HTC phone would do this for days on end. More hardware fail.
Needless to say, I am not overly impressed with the Samsung hardware or the software. Like I said, I'm not going to say 'never', but this is wearing thin...........
I'm a little pissed because when I bought the phone from verizon I asked the rep if if had 2.2. She said, "no all our phones ship with 2.1 but are all have froyo updates that you can do from home." We should all get free thunderbolts for our troubles.
theGross1 said:
I'm a little pissed because when I bought the phone from verizon I asked the rep if if had 2.2. She said, "no all our phones ship with 2.1 but are all have froyo updates that you can do from home." We should all get free thunderbolts for our troubles.
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She didn't lie to you. You can get 2.2, from home, when they release it.
I love how my desktop doc user manual says "The audio line out jack will be fully functional upon the release of android 2.2 for samsung galaxy s phones. To update your phone to android 2.2, visit samsung electronics web site at www.samsungmobileusa.com."
theGross1 said:
I'm a little pissed because when I bought the phone from verizon I asked the rep if if had 2.2. She said, "no all our phones ship with 2.1 but are all have froyo updates that you can do from home." We should all get free thunderbolts for our troubles.
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Click to collapse
+1 for free Thunderbolts, although I have my eye on that new LG Optimus duel core.
It's telling that even the rumors have died down. A couple months ago searching for "fascinate froyo" would pull up speculation and rumors galore. Now, nothing pertinent. This is long past a fail.
I'll decide what phone to get next based on what there is at the time. But both Samsung and Verizon will be at substantial disadvantages in the comparison.
OK now that sammy said so here it has to be soon NOTthey have said that it would be coming for seven months. We already have froyo, and ton of roms
I know we have Froyo already, but how about a version that doesn't have battery destroying wakelocks? I am still looking forward to an official release that will hopefully be less buggy than the Froyo we have now.
Sent from my SCH-I500 using XDA App
At this point Froyo is meaningless, as it's been seven months since it was promised to be out "very soon." Having source would be great, but it's too late for Samsung; epic fail. They had better redeem themselves with a surprise (and quick...as in ACTUALLY QUICK) Gingerbread release instead of Froyo, otherwise they will lose a ton of customers, including me.
With Samsung, it appears to be one jerk job after another. By the time they roll out 2.2, a lot of us will be ready for another upgrade, and guess what, we're going to think long and hard about buying another Samsung product. I like my Fascinate, but only because we have the leaked 2.2. If I was still on 2.1, I'd most likely be using a different phone by now.
spotmark said:
With Samsung, it appears to be one jerk job after another. By the time they roll out 2.2, a lot of us will be ready for another upgrade, and guess what, we're going to think long and hard about buying another Samsung product. I like my Fascinate, but only because we have the leaked 2.2. If I was still on 2.1, I'd most likely be using a different phone by now.
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You said it! Heck, we'll all probably be on different phones by the time Samsung releases Froyo, because our TWO YEAR contracts will be up by then.
We want a bloated Froyo so that we can get source code! That's what has been holding us back with development! I'm so sick of all these empty promises. "You'll get Froyo in September. No wait, November." "Er, we meant, before the end of 2010!" And as 2011 began, "it's coming soon!" 3 months later, it's the same empty promise of soon, so they send John to post here and attempt to keep us at bay. Samsung can shove it. It's completely unacceptable, and I am so tempted to submit this to the Better Business Bureau. We can't even use accessories that we purchased a long time ago, because we still don't have 2.2. This phone should go EOL and we should get free Tbolts, as someone said earlier. These are unacceptable practices, and I'm pissed about it. I don't know how Samsung is getting away with it.