When I try to add a corporate exchange email account, it stays stuck on a "loading" screen. I can get out of the email app and use the phone, but when I go back to email it's still on the loading screen - this will go on for hours (even if i soft reset the phone). Won't sync contacts or calendar either. It seems many have had this issue on other forums, but I haven't found a solution or a reason why it's happening. Anyone have any info on this?
I have not had any issues with 2.1 and now on 2.2. When you setup the account sync try not sycing mail maybe only contacts if that works then do calendar and so on. I have seen problem mail and calendar items that cause issues like this on other mobile phones at my work.
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I am having an odd issue with Exchange sync. I have tried running two different Roger's ROMs to get full Exchange sync support. I can receive sync changes but not send them. Emails sent from my phone get stuck in the outbox. Contacts or calendar items changed on the phone never sync back to Outlook. However, anything changed in my Outlook syncs to my phone. Best way to describe it is it's only one way instead of both ways.
Any thoughts on what I can do?
Thank you. Ken
I am trying to test out my company's first Epic and I put in all the info, email address, domain\user name, password, server address. It accepts my info, I take the defaults of how much data to transfer and frequency, then it brings me to the mailbox. It shows my sub folders to the inbox, it populates my calendar and contacts. It leaves me on the main inbox folder and then a yellow bar comes up " Unable to open connection to server" and nothing populates in my inbox.
My company is on Exchage 2003, I have a vibrant working just fine as well as a HTC evo. I tried with multiple exchange accounts on the same server but get the same result.
Anyone have any ideas ?
Same Problem with Exchange and Epic 4G
We are using Exchange 2003 as well. Contact, Calendar, and other mail folders show up just fine. I can see sent items, deleted items, and all other sub folders. When I try to load the inbox, I get the same error message.
What gives?
I just picked the phone up about 2 hours ago and came right here to figure it out!
My company uses Exchange 2008 and I'm able to connect just fine. So much quicker and easier than the moment.
I had the same problem. I had to go to gmail and import my contacts for hotmail and then sync my phone to the gmail account.
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
ballisticbeach said:
i heard that when 2.2 comes out, the exchange settings would work.
i am only getting 50 of my 812 contacts to import.
Click to expand...
Click to collapse
I lost about 20 out of 252. So I just went back added the ones I'm missing.
Active sync support with most android phones is very dodgy -- some work and some don't. And I'm not talking about some models over another -- it's a unit specific issue. Some Epics do and some don't. The same thing was happening with the Droid X. The only models that consistently work are from HTC because they have their own active sync program in sense.
no workie, workie, now no workie
So i was here back at the beginning of September. Exchange would not load my inbox, then one day it started working for no reason I could find. I stopped using Moxier Mail and went to the built in email program.
Then two days ago, my Exchange account and another IMAP account I have set up on the mail client disappeared from the phone. NO idea why. My email, contacts, and calendar just vanished.
So I added back my exchange account, contacts and calendar came in just fine. Now my Exchange mail is back to where I was two months ago.
"Unable to open connection to server", that's all I get on the screen for my inbox.
Epic 4G, Exchnage 2003, built in mail client.
So I have a similar infrastructure to you, we run Exchange 2003 currently and have had numerous issues with the Epics. I have a couple tricks that really seems to help (at least in my environment)
1. When setting up the phone make sure the Calendar amount is set to All
2. Setting up the phone over Wi-Fi as opposed to the mobile connection seems to work significantly better.
3. If you have issues with the users calendar 9 times out of 10 its due to corrupt entries which not only cause issues with the calendar syncing, but also consume a huge amount of bandwidth. To correct this create a new calendar in Outlook, go into List view and copy everything from your calendar to the new one. All entries that cant copy need to be deleted. Move all your stuff back from the temp calendar to yours and the issue should be fixed.
I am running the leaked 2.2 on my Epic currently and it does seem to address a lot of the issues the Epic had with 2.1 and Active Sync.
Hope this helps and let me know if you have any questions.
My HTC calendar widget has stopped working it just shows the "Loading" text and even if you go into the calendar app no events are present. Going to Sync/Accounts and selecting my Google account shows the circular arrow next to "Sync Calendar" - not sure if this means it is trying to sync, but it is there all the time and the arrow is not animated. I don't think this is to do with the Calendar app specifically, since if I use the Google widget nothing shows up there either.
Occasionally, it will work after I reset the phone, but otherwise it is mostly stuck in this state. Any tips on how to diagnose the problem or how to get it working again?
I have the same issue. I found out that when I am also using the Exchange ActiveSync calendar account sync - the calendar's functionality malfunctions more often.
I too have yet to fully understand the root cause for this isseue.
One thing, though, when calendar is stuck in syncing, it consumed a lot of cpu and it blocks other apps from working properly.
I would really appreciate more comments regarding this issue.
Thanks!
Does anything sync and do you ahve the sync service running?
It sometimes works, sometimes not. When it does, UK Holidays, Facebook and my standard Google Calendar syncs, but other calendars on GC do not. They show up on the calendars list fine, but they are not displayed. Actually now looking at it, it seems it may just be loading a cache of previous information, since there's events on the calendar that I've sinced deleted. The sync service I'm pretty sure is running, called Sync and Accounts under OSmonitor? That one's running. Everything else on my phone (Friend Stream, mail, weather) syncs fine, it's just this damned calendar.
I hadn't noticed the Exchange ActiveSync calendar prior to this - it was set to sync even though I don't have anything on it. I have since disabled it and it seems to have improved slightly, but the calendar still shows up calendars list. I've emailed HTC about this, hopefully they'll have some idea of how to fix it.
Ok quick update - HTC emailed me telling me to clear the cache. Having done so (and disabling ActiveSync which I wasn't using anyways) my calendar seems to be working. Anybody with this problem might want to try this and see if it works.
Same as you, I had lot of sync problems with Exchange. It was completely unreliable, until I discovered Laurie's blog !
http://laur.ie/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/
I installed the Google stock 2.2 email apk (as described in the blog) and after few minutes my calendar was fully synchronized and I receive emails in push. That's great
I am not sure that would solve your issue but it is worth trying it.
(make sure to delete the HTC exchange account).
Hope this helps.
Hi All
I have a Milestone 2 and have set this up so that it syncs my Hotmail (via corporate sync) and yahoo accounts. The hotmail account also syncs my contacts and calendar.
I noticed that random contacts would dissapear from my contacts list or that some would have part of their details removed (like phone numbers). On my hotmail account and outlook the contacts are still all there and fine and it is just my phone. I spoke to Motorola who told me to do a hard reset. I did this but still have the same issue. Now they want me to send the phone to them for 2 weeks. I dont see why this is needed as its obviously a software fault that they need to fix. Any ideas on how I can solve this?
I was thinking of not using motoblur and using another app to do the EAS for the hotmail account. Is this possible?
I also have some other issues I have listed below:
If set to automatic the weather widget always shows I am in Lyonsdown (unless I set it to manual and London - then it shows my local weather for London). But I want it to work out where I am wirelessly so when I move around I get the current weather where I am and not for Lyonsdown all the time.
Facebook errors all the time saying my password is wrong yet it still seems to sync OK with facebook. I have removed facebook for now as I am fed up with it asking me to continuously enter a correct password.
If I log into motoblur to locate my phone it never works and it also shows the wrong phone number for my phone.
Thanks in advance for any help.
Is anyone else having sync issues?
When syncing Google Contacts it will say "Sync Not available at this time"
I am getting gmail emails late. Sometimes 10 minutes and other times a few hours.
The built in Facebook app also will not sync with my phone. It won't even give me the option to turn the sync on. I am not getting any notifications for Facebook either.
I just came back to Android from an iPhone and all of this crap is making me think twice.
I don't use Facebook but my phone doesn't seem to be having issues syncing to my Google account. Contacts etc. Are all OK.
If you are at a loss you could always try to factory reset? Bit of a pain though setting everything up again.
Once you get the teething issues sorted I'm sure you won't regret the move from Apple
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