Database Users

Wing wont power up

Ok so i thought i was doing a quick page pool update. when i went to reboot my phone didnt reboot. it wont even charge now or turn on. has anyone else experience this.

Wrong forum. The Wing is a Herald, not a Hermes. In general, I'd see if I could borrow a known good battery just to rule out a dead battery.

wing troubles
yea, my wing suddenly burned out too about 4 days ago, a phone came thru, i ignored it and then the screen went black. i couldnt get it to cut back on even if it was connected to a charger. customer service had no answers for me they jus sent me a replacement base phone that i got today

Something bricked my phone.

My phone, which I've had since waiting in line on March 24th quit on me today. I'm not sure if it was the culprit but, I installed a program called Lookout mobile security last night 5/6. When I started the phone this morning put it on the table, got some java and when I got back nothing..no buttons working...ok..no problem tried a soft reset...nothing..ok now starting to get worried. pluged into power source..boot up screen. whew..low battery. then blank, a few seconds..boot up screen AGAIN!..by now I'm in full freakout...Attempted to calm down.. didn't work..thought ok..most everything is backed up..lets do a hard reset..didn't WANT to but anyway! Did the hard reset .. Still had the same problem...Had to pinch myself HARD to make sure this wasn't a nightmare. Went to the TMobile store and the associate put me in touch with technical support (they were Super) Going to give me a new phone but, have to wait until next Friday to get it...and then tweaking and rebuilding it to what I want...I should have been ready for this coming from an iphone...All it takes is one $%@# program again, not saying it was the one mentioned above but, one with a malicious code or something that destroyed over five weeks of building a phone from scratch. Sorry about the rant... I still LOVE this phone. .

so you couldn't even boot it in to the bootloader? wow! Maybe you should flash HardSPL before trying to install that program again as there is far less chance of bricking it if you have HardSPL installed. Even if the rom gets completely stuffed, you can still boot it and reflash from SD.

All I can recommend is install a ROM via Micro SD card and maybe doing a Task 29 before you reinstall a ROM
for US Tmobile: http://forum.xda-developers.com/showthread.php?t=653614
For Leo: http://forum.xda-developers.com/showthread.php?t=609477
Or maybe try this thread: http://forum.xda-developers.com/showthread.php?t=668347
If those don't work then I don't know what else to recommend

They want my old phone back once I get the new one so, I'm going
to let them have it just as I turned it on yesterday. Let them
find out what the problem was created by.

I was about to install that "lookout" software...but after reading this I might as well hold on.

did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.

Damitu said:
..most everything is backed up..<SNIP>...and then tweaking and rebuilding it to what I want...
Click to expand...
Click to collapse
Setting up the new phone shouldn't be a big deal if you did actually backup; just stick the old microSD in the new phone and run whatever backup app you had on the card.

I put it on the power supply and it is in the constant loop of
the first screen that appears. I am going to seriously look into
HardSPL. Thanks to all the good input from everybody.

Well now even customer service is at a loss. They cannot phantom why why two separate phones have the same problem. While I had CS on the phone we went thru various senario's to try to get the phone to operate properly. I even had them give me a new SIM card and that did not work...I suggested the problem might be the battery as it could have gone bad. You guys think the phone is playing hard to get--try to find a replacement battery! No stores within a 20 mile radius had one in stock....! Needless to say they are going to ship me yet another phone. plus a new battery and hopefully it will take care of the problem. The sales associate did a hard reset on both my old and the new phone without results so that unfortnately is not a viable solution. Now I am in the game I hate the most........The waiting one! ..

c_legaspi said:
did you leave it on the charger overnight or did you just turn on your phone in the morning.
if you didnt have it charge all night, maybe all you needed to do was leave it on the charger a little longer before starting it back on.
i noticed that some phones with a dead battery and on the charger will sometimes not stay on until it has gotten a minimum charge on the battery.
Click to expand...
Click to collapse
^^ what the op says above. This happened to me (and my gf as well) on our HD2s. The first time (mines) this happened, i hooked it up onto my car charger and immediately tried to turn it on.. it would go onto the TMO screen, but quickly shut down and loop. After realizing I may be trying to jump the step, I unhooked it from the charger, took the battery off, put it back on, hooked it back onto the charger and let it sit for about 10-20 minutes charging. Turned it back on and viola! It wasn't a brick.. I can almost guarantee this is your problem.
But I may be wrong lol...

So, now after 2 replacement phone sent to me, I find out that
it was the battery all along. Problem is that after the second phone
arrived and I had the same problem I called customer service and
explained it to them....They said a battery would be sent next day
air...Ok...called the next day and was told that the rep never sent
in the order...Long story short....I've almost been without my phone
for two weeks now and, all I need is a frelling battery.
Problem is there are NONE around me..I've tried every tm store in
the area, All radio shacks batteries plus...you name it....
I am being sent a battery UPS ground...could take 7 more days.
Just took the battery from my fiance's phone and it works
so, right now I would pay a ransom for a battery just to have my
phone back!

I had to do a hard reset after downloading that lookout trial.

at this point I don't know what caused it..Has anyone ever heard
of an application causing the battery to go bad?...I worked really
hard to keep the battery I had in good condition.. I hope UPS
delivers soon!

This is odd I have used Lookout Mobile on my phone since I had it. Mind you not had it for long, since April but still its never bricked or did anything that hindered the phone. I maybe another program.

Big Problem with USB

Hi. I moved from a DInc on Verizon to the Vibrant because I hated the sunlight on an AMOLED, and because Verizon was stealing my money. Although honestly verizon just lowered prices, and Tmo's network is still crap in my town.
Anyways down to business: My phone is rooted, and I applied one click lag fix. I am assuming that was when problems started but then again not for sure. I've gone from stock to Vibrant5 to Vibrant6 roms, no change.
The first problem here is this: my phone always thinks it's plugged in to USB. It cycles on an off, but never just stops and stays normal. I'm talking several times a minute ''usb connected'' or whatever on, off, on, off... annoying but no big deal. Except that freaking battery meter that pops up when your phone is off but plugged in via USB starts popping up when it's not plugged in and my phone is turning on... but since there isnt really usb in, it just hangs and resets. The second I plug in a real usb, meter pops up and i just turn it on and all good.
Second problem, which makes it so bad: my phone does this things that I've seen on XDA several times where when the processor bogs down, or GPS is on, or whatever taxes the phone, it will randomly reset once or twice a day.
Put those together and what you get is me, in public away from a charger, with a phone that won't turn on. WTF. So I repeatedly take the battery out and jam the power button till once in a while I'm able to start it before the stupid usb thinks its plugged in. Other times I'm screwed till I find my car charger.
Now, what can I do? Before anyone says warranty, yes I unrooted, did my best to unlagfix, and went to the Tmo store. They ordered me a new phone. However I have to send mine in when it gets and here and would like to insure there is no root related crap for them to find, plus I'm stuck with this phone freaking out on me for another week.

I was having the same problem , but it started since.my dougther put the usb canle in her mouth xD , I just cleaned the contacts and waited a few hours but now is fine , running
Vibe6 oc
Sent from my SGH-T959 using XDA App

cleaned the contacts on your cable, or inside your usb port on the phone? How would you clean those?

Sooooo, no input huh. Okay then.

trevorwhopkins said:
Sooooo, no input huh. Okay then.
Click to expand...
Click to collapse
If people keep messing up their phones by rooting and flashing roms and then, rather than trying to fix the problem, send them into tmobile, I bet future firmwares and android phones will be more like the iPhone and iOS.

First I would try to flash it back to stock and leave t factory. Then if problem persist, its probably hardware. I mean you are returning it anyways so flash it back to the stock rom and do a factory reset
Sent from my SGH-T959 using XDA App

sd card wont connect to computer

So when I plug in my phone to the computer it won't connect, it just charges. Last time this happened I had to format myy sd card but I can't afford to do that now. This really is annoying and its making me dislike the phone more and more. Any help anyone? Thanks.

I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App

austin420 said:
I guess first things first, you try a diffrent cable, diffrent port?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
This does sound like a charge-only cable is being used.

No the cable worked well on my evo and it worked on my epic after i rooted it. Yesterday i installed the syndicate rom, then i switched back to epic experience, which was updated so installed the update. And now it doesn't want to connect to the computer. I had this problem when i first got the epic, i just formatted the SD card and that fixed it.

I've always had this problem. What I did is just unplug the cord from the phone and computer as well. Then plug the usb into a different port and then plug it into the phone and hit mount. If that doesn't work, id suggest rebooting the phone and trying again.
Sent through the Matrix

Having this exact problem right now.. I thought it was cause I was using 64 bit on my PC.. so I went to the office to try a 32 bit there.. I also wiped the phone, cleared the memory, rebooted the phone, tried different drivers, etc etc.. Nothing worked.
Then I realized that if I held the cable into the phone a certain way, it worked for a quick min.. so I realized the USB port was busted..
I went to the sprint store and they confirmed the USB port is bad.. so now I need to wait for a refurbed phone.. Which I am pissed about as I just bought this $500 phone 60 days ago, and now I have to get a refurb cause I didnt know my USB was messed up till now. Spent 3 hours on the phone with Sprint and 2 hours in the store, but since I am passed the 30 days, I am screwed and can only get a used phone back instead of a new one.

HEY
i had the same problem i had samsung check my computer remotely from were they located an they see my phone was defected an the guy say i need to turn it in to them so now im waiting on it they about to reflash it with a new software an rom an fix gps an wifi issues for me for free your phone have to have warranty go to the samsung website an check its all free shipping and handling an free service

need help identifying the problem with my nexus

basically the screen wont wake up after putting the phone to sleep. i can feel the vibrations on the phone (so touchscreen is still registering touch, just not displaying anything)
i had dropped it in the snow about a month ago, although none of the water stickers have been tripped, it started doing this as soon as i took it out of the container of rice the next day.
any help would be appreciated, i cant really understand why the screen would work until i put it to sleep.
i'm so tired of my HD2 running CM7, phone is just too big. ha.

No ideas? I've tried to flash a different ROM thinking it might have been a software issue, but that did nothing. The screen will only work on the first boot.regardless of the ROM
Sent from my HTC HD2 using XDA App

Try a different sd card or even remove the existing sd card and see what happen.

baseballfanz said:
Try a different sd card or even remove the existing sd card and see what happen.
Click to expand...
Click to collapse
just tried booting w/o the sd card, with a spare sd card, and a blank brand new one. no change between any of them
thanks for the suggestion though! i'm still trying everything i can think of to try and get this figured out.
edit - also once the screen goes to sleep, its not just a simple reboot to get the screen to work again. i need to pull the battery and let it sit for at least 15-20 seconds. otherwise it will still just be a black screen.

Send it in to HTC for repair.
Sent from my Nexus One using XDA App

Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option? Also, you could try plugging in your phone to charge and see if the screen wakes up. (just process of elimination)

CrispiVizz said:
Assuming you have CM 7 on your Nexus One; have you tried the trackball wake option?
Click to expand...
Click to collapse
awesome idea, i just tried it but unfortunately its the same issue.
the hardware sleep button clearly works, and the screen is working too. this issue seriously makes no sense to me. i'm about to get fed up and mail it in to HTC.

so i had sent my phone to HTC to be repaired. they quoted me anywhere from 60-200 bucks. they recieved the phone today, and shipped it back out within 2 hours.
they did not contact me asking for my payment information or if i approve the repairs.
is it possible that they mailed it back to me because i was rooted?

Or possible that they pressed the power button and the screen came on

Keep us updated. It seems strange that they've turned it around so quickly!

wow i cannot believe this
they sent me a brand new phone, no charge. i was out of the 1yr warranty too.
i was seriously prepared to spend 200 bucks, but they did it for free. SO HAPPY
awesome customer service HTC, this is why i have only owned HTC's for the last 3 years.

so just to clarify how awesome HTC is:
my phone was rooted with CM7
out of warranty
dropped in snow
and they replaced it for free.