Version of ActiveSync not compatible with the connected mobile Device
This is the error I receive no matter what I have read to do or not do to my Desktop PC.
These are the setting in the Device:
New I-Mate Jasjar with
ROM Version: 1.12.38 WWE
ROM Date 8/24/05
Radio Version: 1.03.00
Protocol Version: 42.36.P8
ExtRom Version: 1.12.120 WWE
I realize that there is a new Rom Update but I can't sync with my Desktop to get the file? 62 MB by the way.
These are the actions I took to try and rid this error message.
Cleared Temp folder (%temp%) in all user accounts.
In the registry deleted HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services key
Deleted HKEY_LOCAL_MACHINE\Software\Microsoft\Windows CE Services
Uninstalled Microsoft Activesync from Add/Remove Programs
Deleted Activesync folder from Programs Files
Restarted the computer
Installed Microsoft Activesync 4.0 many times and 4.1.0 Build 4807 many times all the while deleting the other before the new install.
This is what happens after a new install.
The device is seen by my Computer running Windows XP SP2 and loads the device- At this point everything looks good.
ActiveSync start and actually connects to the device but only as a GUEST not as the device name that I imputed in the JASJAR.
NEXT the Error occurs “This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
If I click on the OK button underneath the error. The device connects but I cannot explore the contents or sync to the device whatsoever.
Could anyone aid in getting this problem resolved. I have spent over 10 hours trying to figure this out looking at all other forums but no one seams to have a resolution.
This Link seam to have had the issue happen with eairlier version of ActiveSync but I have followed each step but still no resolution.
http://www.pocketpcfaq.com/faqs/act.../syncerrors.htm
Update to Above
I just went out and purchased a new computer and installed Activesync 4.1 and outlook 2003 Xp on the XP Pro machine. When I went to connect the USB cable it found a new Pocket PC device but didn't list that it found the JASJAR. Then activesync started and it happened again.
This Version of Microsoft ActiveSync is not compatible with the connected mobile device. Please upgrade to the latest Version of Microsoft ActiveSync and reconnect."
When I click on OK I get connected as a Guest account only but can't see any items on the Pocket PC.
I had the same problem...
It's a compatibility issue with Antivirus.
Uninstalled the antivirus and the device got recognized
Hi to all!!
I have a 1605 Vodafone (VPA COmpact III) and my Vista x64 don't recognize my phone... so I can not synchronize with any app. I need to install apps and share information with Outlook, etc... anyone have a driver to use?
Thanks in advanced.
Download the Windows Mobile device center driver fr vista x64 and you'll be ok
Downloaded & installed but my XDA is showed "unknow" in hardware devices so I can not connect with it... any other idea? thanks for your reply.
Try playing with the USB-to-PC options under Settings... Connections... I've found that disabling "advanced networking functionality" does the trick...
or try connect device in back USB on PC, not from front, or use shorten cable. It could be not driver related problem.
Hello,
Just upgraded my 8525 to the latest and greatest ROM. Well ... greatest should really be within quotes!!!
I'm having 2 problems ...
#1) I cannot use my phone thru DUN. I select Internet Sharing. Disable ActiveSync on my PC. Select PC Connection as USB and Network Connection as My ISP GPRS. When I connect the USB cable, I immediately get a message box that New Hardware has been found (Generic RNDIS). Windows (XP-SP2) then prompts me to install the drivers. I click Next but it does not find them and throws an error that Drivers could not be found. I've searched the internet and HTC sites in vain, but cannot find anything that helps.
#2) When I connect my device using ActiveSync (4.5), I cannot get the device to use ActiveSync as a pass-thru for the internet. This results in any calls made to the internet to fail.
Any help would be appreciated. I'm back on the road on Tuesday and need to get this resolved.
Thanks
-- Val
http://www.microsoft.com/whdc/device/network/NDIS/rndis.mspx
also ensure:
Start> Settings > Connections > USB to PC (should be unticked)
mikechannon said:
http://www.microsoft.com/whdc/device/network/NDIS/rndis.mspx
Click to expand...
Click to collapse
Mike,
I had tried that earlier today but it did not work. I unzipped the file and pointed the "Find New Hardware" wizard to that directory location. When I click Next it searches and finally returns with "The hardware was not installed because the wizard cannot find the necessary software".
I'm confused. Aren't the Remote NDIS drivers part of the ActiveSync install? What am I missing here?
-- Val
I have exactly the same problem, and I still didn't find any solution
I have exactly the same problem, and I still didn't find any solution
I also have the same Problem but a different situation
I would like to tether with my phone which I can do with no problem on most computers. However I have a corporate laptop that I cannot install activesynch on...So i just need the driver to install when I connect my phone via USB.
So i get the same error as the guys above me...so any fix to this problem that does not involve installing activesync would be greatly appreciated.
thanks in advance
-brandon
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Upgrade ActiveSync
jafangie said:
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Click to expand...
Click to collapse
When I used ActiveSync 3.7, this version can not recognize Generic RNDIS. I’d upgrade this version into ActiveSync 4.5, its work.
cheers
[email protected]
Generic RNDIS Error for Windows 2003
Hi Guys,
I am also facing the same problem but I am using windows 2003 server.
I am using HTC Touch phone. Please help me out with some solutions.
Thanks
Murali €N
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Something worth trying...
If you look at the driver settings for "Windows Mobile Device" under WinXP it shows a file called:
C:\WINDOWS\system32\drivers\rndismpx.sys
I'm wondering if the rndismpx.sys file is all one needs to use to install the driver so that WinXP will see the WM phone as a viable device and therefore allow you to use it's Internet Connection Sharing function to give the PC a data connection to the net?
superswade said:
If you look at the driver settings for "Windows Mobile Device" under WinXP it shows a file called:
C:\WINDOWS\system32\drivers\rndismpx.sys
I'm wondering if the rndismpx.sys file is all one needs to use to install the driver so that WinXP will see the WM phone as a viable device and therefore allow you to use it's Internet Connection Sharing function to give the PC a data connection to the net?
Click to expand...
Click to collapse
Ok I too had this problem, and refuse to use active sync as it always muck up my special clock settings. This is what fixed it for me.
As i DO have active sync installed on my desktop system, and taking the advice of the persom who posted above, i just copied the "DRIVERS" folder onto a disk (From \Programme files\Microsoft Activesync), took that to the laptop i needed to install on, and installed the driver manually, pointing to the DRIVERS folder on th CD i just made. All installed, and "Pinging" nicely!
rbrychckn said:
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
I done what you say and that works strait away thank you
pls hlp me
i have kais100 lock to at&t
R 1.27.14.09
G 22.45.88.07H
D 1.62.00.00
PLS HLP ME ............
rbrychckn way is work for me.
the messege "generic rndis himalaya" not appears again ...
the driver seems smooth installed on my windows millenium.
..... but i still CAN NOT make syncronise ....
I use XDA II Himalaya WM5 ..
on my Old Windows Milenium,
MS Active Synck 3.8 (latest version that support by windows milenium)
any idea ? thnks indeed
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
Yep, that did the trick for me. And this was after spending two hours on live chat with AT&T which was useless.
Thanks. Who knows how long I would have been dinking along looking for a clue.
Judy
rbrychckn said:
I had this same problem with my HTC Touch Cruise. Here's what solved it:
Go to Settings > Connections > USB to PC
Uncheck Enable advanced network functionality
Then the computer sees your mobile and sync begins (at least for me).
Click to expand...
Click to collapse
I have AT&T HTC Fuze and had problem in "generic RNDIS" installation, but when I Unckheced "Enable advanced network functionality" I am able to connect my HTC Fuze to my computer through Active Sync
If you're having problems syncing with Windows 7 RC1, try the steps in this article.
jafangie said:
Hi everybody,
Yesterday I had the same problem, but I resolved it.
First, install Activesync 4.5.
Second, when you plug your device and it ask you for the driver generic RNDIS driver, you can choose the place of this driver (don't choose automatic).
So point the "Find New Hardware" wizard to that directory location :
C:\Program Files\Microsoft ActiveSync\Drivers
Then Ok (or next I don't remember)! After windows'd install alone the good driver.
Enjoy your synchronization!
Bye bye
Click to expand...
Click to collapse
This worked perfectly! (Sprint tp2 w/ XP SP3)
Aielman said:
If you're having problems syncing with Windows 7 RC1, try the steps in this article.
Click to expand...
Click to collapse
This wasn't even the least bit helpful.
The article just tells you to install ActiveSync or WMDC.
I'm having sam problem with windows 7 64bit, and couldn't find solition, can t upgrade my rom...
Hi, I hope someone might be able to help. I upgraded my Dell M65 to Windows Vista Business using the Dell Vista Upgrade. I can no longer sync my 6700. It worked on Windows XP Pro, with no problem.
I have updated, downloaded and re-updated the Windows Mobile Device Center. I have worked with support manager at UTStarcom (very good and dedicated) followed everything they suggested to no avail. Now they are waiting to hear from MS - it's been months and no response.
I tried to connect my wifes 6700 and that would not connect either.
Vista looks for the file it needs to "install" , but it reports " Could not load driver software."
Below is the Vista problem report:
Description
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 10.
Problem signature
Problem Event Name: PnPDeviceProblemCode
Architecture: x86
Hardware Id: TCPIP\WINDOWS_MOBILE_DEVICE
Setup class GUID: {eec5ad98-8080-425f-922a-dabf3de3f69a}
PnP problem code: 0000000A
Driver name: wudfrd.sys
Driver version: 6.0.6000.16386
Driver date: 11-02-2006
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Extra information about the problem
Bucket ID: 11837167
Any help would be huge. It's been months since i synced, and it's frustrating. I have to copy all my files to sync to an old computer to sync.
Thank you in advance! -B
vista has a lot of problems syncing for some reason. i can sync no porblem but dont try flashing with vista. just doesn't work. you made sure you have the activesync doanloaded right? go to microsofts website and search for it.
Solution for Syncing
I was pouring thru threads and found an old thread suggesting the new WMDC version 6.1. I have been to the MS site many times and did not find it. However in the thread there was a link, and it seems to have worked.
I can now sync with no problem.
I will head your advice ion the flashing however.
Thanks!!
i know on mine and my Excalibur (smartphone) i had, it will just get stuck in bootloader. not a big problem just a pain.
Hello everyone,
I have a HTC Touch Cruise which is in Dutch. I have tried flashing several WM 6.1 ROMS (3+) and all have failed when the progress is starting, at 0%.
The error was the same : 260 unable to connect
I have tried from XP+ActiveSync and from a Vista notebook, with the same errors.
Do you have any thoughts?
Thank you.
When you plug the usb cable does it say connected in windows mobile devices center?
If not you should try disabling the windows built-in firewall or any other firewall installed. Disabling the antivirus application could help too.
Also take a look at this and this.
Hope it helps...
It is connected (both in Windows Mobility Center under Vista and Activesync under XP).
Antivirus was killed in XP, and the Vista one had no firewalls or AV.
Thanks for the tips