Related
Right, as I'm a pillock I 'slept' with my phone listening to music, and during the night I pinged the phone off my bed which caught the edge of my desk leg, hitting the phone on the top right of the phone; pretty much directly above the forward facing camera...
As a result the glass of the screen cracked which means that the phone, touch-screen, and LCD are all fine, but with a nice spider-web of cracked glass on it
I broke it on saturday gone, and thinking that Orange insurance wouldn't be open on a bank holiday weekend, I didn't call in until today (tuesday). Apparently the insurance policy of Orange that I took out only covers damage if you report it within 48 hours, so that won't work. Fortunately Orange said that I could get a replacement for £760 :S
I've seen the bits on ebay that I need, and I have no problem with opening up the phone to fix it myself, but I've had to send the phone back already for it vibrating constantly, and I don't want to eff my warranty 3 months into my contract...
Anyone know the best place to get this fixed for the cheapest price that would keep my warranty intact?
Cheers guys, you've already helped me a great deal (I troll here pretty much everyday )
why not call orange again, saying you did it that morning?? Always worth a try
I've never had a bad experiance with orange insurance!
Jake
I would do but that stinks of insurance fraud... I feel like a criminal as it is, as I couldn't remember the times when the incident occured, and the guy on the phone called me out as I apparently sent messages when I would have noticed that the phone was broken.
Gagh, I'll wait a month, punch it, and then call again
Cheers for your reply
check this out:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03867
Just call up and say it happened last night.
Theyre a bit funny about certain things.. like it won't cover deliberate carelesness or if alcohol was involved. Your paying for the insurance so make use of it..
Biggest independent repair centre for HTC in the UK (Wimbeldon), quote for touchscreen exchange (glas only, lcd working). Warranty you have to check, since most of the screens inside are covered with "void" stickers.
"The cost to repair the device is £89.99 ex VAT plus £6 return postage.
OUR AVERAGE TURNAROUND TIME FROM WHEN WE GET THE DEVICE TO CONTACTING YOU FOR PAYMENT IS 48 HOURS EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS
WE ALSO OFFER A WALK IN SERVICE IN OUR SERVICE CENTRE IN WIMBLEDON.(IF THIS IS A SERVICE YOU REQUIRE PLEASE CONFIRM SO WE CAN ENSURE YOUR REPAIR CAN BE DONE WITHIN 2 HOURS)
If we cannot repair the device due to physical or liquid damage there is a £10 fee for the engineers time
If you would like us to undertake the repair for you please download the form called DOWNLOAD REPAIR FORM on the left hand side of the link below
http://www.turnonyourmobile.com"
Cheers guys, I'll sort it on insurance shortly. Gonna make sure my story is straight first though this time.
Thanks for the information on how to get it repaired, £89.99 ex is quite a lot considering its just a pane of glass. I could get the hacksaw out and take out one of my windows
young blade said:
check this out:
http://mobile.brando.com.hk/prod_detail.php?prod_id=03867
Click to expand...
Click to collapse
OHHH i like this i think i will get this my case has a few scratches that really Bothers me.. i hope it fits Perfect.. do you think this is an EASY DIY Job?
i dropped my phone ..caught it by my foot to stop a free fall..n it crashed in the sand...its gt a scratch on its side nw >.<..mb htc sould have made a metal housing becuase it was a rly good thng with my old e61i..i dropped it in rough places many times bt the freaking thng only has a teeny weeny scratch..
For those who are browsing this thread...
You need to know that HD can be as fragile as carrying a big wafer biscuit in your pocket
So you need to be extreeeemly careful and there in not even one chance allowed.
SorX14 said:
Right, as I'm a pillock I 'slept' with my phone listening to music, and during the night I pinged the phone off my bed which caught the edge of my desk leg, hitting the phone on the top right of the phone; pretty much directly above the forward facing camera...
As a result the glass of the screen cracked which means that the phone, touch-screen, and LCD are all fine, but with a nice spider-web of cracked glass on it
I broke it on saturday gone, and thinking that Orange insurance wouldn't be open on a bank holiday weekend, I didn't call in until today (tuesday). Apparently the insurance policy of Orange that I took out only covers damage if you report it within 48 hours, so that won't work. Fortunately Orange said that I could get a replacement for £760 :S
I've seen the bits on ebay that I need, and I have no problem with opening up the phone to fix it myself, but I've had to send the phone back already for it vibrating constantly, and I don't want to eff my warranty 3 months into my contract...
Anyone know the best place to get this fixed for the cheapest price that would keep my warranty intact?
Cheers guys, you've already helped me a great deal (I troll here pretty much everyday )
Click to expand...
Click to collapse
48 hours - insurance.
The reason this clase exists is to avoid paying you out if you phone late. The insurance suffers no prejudice is you ring one minute late or one day late or even a month late. So obviously the only reason is to limit claims. This is unfair. If you challenge this clause undr the UCTA legislation you will almost certainly win in the small claims court.
Stronger than you might think
My wife dropped my HD on a concrete floor in a supermarket - without its case - when it was a month old. It went down with a hell of a crack but suffered NO damage whatsoever. Miracle.
don't ask me how it happened, i'm just telling you that you can't rely on the HD2 drop test video on youtube... if someone knows a good place that will make my hd2 look like a new one again, please tell me!
Holy crap!!
Good luck on finding a new housing and screen. Might as well chalk this up as stupid/careless/accident and just get a new one.
pitchbend your not the only one mine was picked up by UPS yesterday afternoon and is off to HTC for repair.
When I first phoned the helpdesk hadn't even received the price list off the service centre. I had to phone them up the next day and then wait for Lee to call me back
Spares are like rocking horse crap at the moment and the only people that seem to have them are HTC's service centres.
I've been quoted £140 luckily the insurance will pay
pitchbend said:
don't ask me how it happened, i'm just telling you that you can't rely on the HD2 drop test video on youtube... if someone knows a good place that will make my hd2 look like a new one again, please tell me!
Click to expand...
Click to collapse
Haha... Sorry for laughing, im not laughing at you. try to fix it under guarentee and say it happend wwith you thumb and pressed too hard or something
(its probaly not working that way but you can try, ''no'' you alreddy have and ''yes'' you may get)
Or maybe u can say: ''i have no idea how this happend, but i saw supicious little creatures jumping on the screen when i left my phone on the table at night''
This maybe sounds hillarious but i have said this one time when my SE w810 had a broken lcd. They said they done it for free because the funny make up story
Have you called HTC? Should be under warrenty? Not many other options...good luck.
Somehow I don't think throwing your phone off the ground will be covered by warranty!
Either pay the repair costs, or fork out for a new one I'm afraid.
I suppose you could buy a new one - and keep that one for 3 months until spares are available... then eBay it!
Do you people not have insurance on this phone?
Really, at £550 a pop, I would assume insurance would be a VERY sensible option.
And how the hell did you smash the bottom of that screen in?! Looks like someone stood on it.
madindehead said:
Do you people not have insurance on this phone?
Really, at £550 a pop, I would assume insurance would be a VERY sensible option.
And how the hell did you smash the bottom of that screen in?! Looks like someone stood on it.
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Click to collapse
Maybe it's just me, but I've never purchase any insurance for any of my phones. The last phone I've had was a $700 Diamond when it first came out. I check to make sure I have my phone on me at all time. NO. MATTER. WHAT. I've grown to the point where I'm very paranoid when I step out of my car and didn't feel the phone in my pocket. Everywhere I go, I make sure the phone is in a secure spot (ie, carrying case) if not, I will make sure it's in an enclosed pocket (front pants pocket). Don't ever put your phone on your shirt pocket or anywhere with an opening because when you bend over to pick up something...BAM!! Just simple reminders that many tend to overlook. It's just a higher level of awareness when you spend an upward of $700-$1000 for a phone.
hi,
first of all a big 'sorry you', i know how it feels when a brand new toy dies.... i think spareparts are not available at this early time after release. and the glas is maby a part of the display itself wich makes it expesive. so best will be to send to htc for repair.
DracoDrake said:
Or maybe u can say: ''i have no idea how this happend, but i saw supicious little creatures jumping on the screen when i left my phone on the table at night''
This maybe sounds hillarious but i have said this one time when my SE w810 had a broken lcd. They said they done it for free because the funny make up story
Click to expand...
Click to collapse
and if you want to try this, than you should send thme a copy of the book 'the wee free man' (i attached a picture of the cover), to proove your words .
regards mad.
to say that must be heartbreaking has to be the understatement of the year... lots of dude's don't bother with phone insurance but have you thought about claiming of your house and contents? If you have it the excess fee will surely be less than the cost of outright replacement...
yours in deepest sympathy
I'd go online and purchase some insurance, wait a few weeks and...
Thats nasty mate, I feel for you!
Insurance is all well and good but as with any insrance company the do not like paying out, you have to chose your words very carefully when telling them how it happened!
Know how you feel.
Oh,
That picture sent a shiver down my spine . Looks like the dog's been at it!
Year before last I got my shiney TytnII Christmas Eve, and trod on it Christmas morning. Certainly wasn't feeling seasonal after that.
Regards
When you are 16 years old, and owning a $1000 Sharp IQ8300M with 128KB RAM, and repairing your bike's tyre with a bucket of water to find the hole in the tyre, and you drop your $1000 dollar gadget in the bucket while bending over,
you will never, ever , ever ever put your phone in some risky place again. Ever. Ever.
My god the trauma hasn't gone! Anyone seen such device on ebay,
I need me one to get over it ...I just realized that..
That's disturbing.
You really need to put a NSFW or 18+ tag on something like that.
Whats a good place/company to get these insured? (in uk)
HSKalay said:
Whats a good place/company to get these insured? (in uk)
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Click to collapse
Got mine insured through 'Supercover' - £9.99 per month covers my HD, and the wife and brother in law's iphones. Think (for the gadget mad) they do a 5 gadget cover for £14.99.
Feel your pain - my HD was replaced within 3 days of getting it thanks to an unzipped pocket.
Good luck with it!
EDIT - here's their link if it's any use
http://supercoverinsurance.com/gadget-insurance.php
EDIT - the wife has suitably informed me that Supercover now do the underwriting, and you need to go through a broker. Link attached
http://laptopinsurance.org.uk/gadget.htm
This site http://cnn.cn will get it, but it's still to early you need to be patient or rich. they are based in Hong kong I've bought a cover once and got it in three weeks (good quality).
hi,
while surfing the net im stumble upon this honkong guy , i dont know everything about them, and never bougth something from them. but they offer the frontglas with the touchscreen, so if someone is in need for it, this may help.
mad.
Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Stuck Buttons
This is an issue with the Imagio. The only real fix is to have VZ send a replacement.
There has been a discusion on it here at PPC
http://forum.ppcgeeks.com/showthread.php?t=99190
And, if you look on the VZ forums there are more people talking about this.
mally2 said:
Hi
My imagio Start and back keys are stuck!!!
anyone else with the same problem!!!
Click to expand...
Click to collapse
yeah- like the guy said- a whole thread dedicated to the subject. and then you find out that even though you pay for insurance instead of getting a new phone they send you someone else's old phone that was broke and they fixed for you. nice. when my end button got stuck down i ended up ripping it off and fooling with it until it unstuck. had to use a little adhesive (totally lame) to make the cover stay on the actual button. definitely does not work as good. after that i started looking into all the ways i could to avoid using those buttons.
xda shutdown.
volume app's.
etc.
Mine stuck within the first 30 days so I made them give me another brand new one. They tried the certified like new thing with me but I wouldn't accept that. It did take a fair amount of *****ing on my part before they gave in.
Why would I pay for something new that doesn't last a month and accept a refurb?
So my point is, if your phone breaks soon after you bought it, don't accept anything less.
Also, I'm on my 3rd one. Verizon's policy after the 3rd one within a year is to get you into something different that's new and of "equal value" if you want. However, they will not openly tell you that unless you insist on it.
I'm on #2 and I am tossed between using the buttons as little as possible or as much as possible.
Added to Wiki
Hi guys, have just referenced this issue and thread in the Wiki. Hopefully some more travellers will find the info and offer some assistance.
freakin buttons
My wife and I both have Imagios. I have had mine replaced once already the buttons on the replacemnet are stuck and a new one is on the way. The buttons on my wife's are now stuck and she has a replacement on the way.
Verizon is telling me that they no longer let you get a different phone after 3 replacements. I would yell and complain, but what phone do they have thats better?
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
gilbenl said:
Add me to the list. Windows button decided to get stuck last night. I will say that it was particularly cold (36F) and I had been outside for some time, thus making the device fairly cold. When I depressed the button, I noticed that it was hesitant to move, then made an quiet yet audible *click* and that was that. I have a feeling that the defect lies in the membrane beneath the button and when exposed to cold, it becomes inflexible and cracks. I'm debating whether to actually go to the VZW store or call the customer service. If I actually go to the store, will they likely give me a new device (if stocked) or do they have refurbs in the store? So long as the refurb is in brand-new condition, it doesn't matter to me as I have a feeling this will just happen again. While I love this phone, I'm hoping warmer days will make this a non-issue. In any case, it's a bit of a bummer when virtually every day I have impromptu debates with a droid owner about who's phone is better. Last night, I lost.
Click to expand...
Click to collapse
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
mikebbass said:
I am with you on the debate. I want to yell at Verizon to make them let me get out of this phone, but I wouldn't know what to get. I actually like this phone a lot. I like that I can goof around with it and possibly get android on it in the future.
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Click to collapse
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
mally2 said:
would be like able to get replacement buttons on ebay.... so i can fix them myself... LOL i cant send it back to verizon i live in india!!! sis gave me this phone as a gift
Click to expand...
Click to collapse
any info
can i get replacemnt on ebay
mally2 said:
any info
can i get replacemnt on ebay
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Click to collapse
**** my send key is now stuck,..... though it works on pressure!!! damn!!!!! can i get replacement keys anywhre
If you have proof of purchase (IE original packaging,maybe a receipt), it may be worthwhile to contact HTC directly. I would assume that the phone was purchased w/o a plan and/or you're not a current VZW customer anyway. I would assume then that any defect/warranty issues would default to the manufacturer. I believe HTC has a 90-day warranty.
Hi
i tried conatcting local HTC india ,.,.,. they cant help.... can i get replacement on ebay or anywhere ... plssss its urgent
stuck buttons avoidance
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
yatman60 said:
I have a solution that seems to have ensured I don't have this problem. I placed a screen protector from my mp3 player across the buttons (since most screen protectors for the imagio only cover just the screen itself), and then using an xacto knife i carefully cut the excess mp3-screen protector around the outside edge of the send and end button and along the bottom of all the buttons such that the remaining film secures all the buttons together.
This seems to have some effect in stabilizing the buttons and making sure nothing snags on them or prys on them and it seems to keep my phone from having the problem reported here. I've had mine on for at least 3 months and not a single button problem.
Click to expand...
Click to collapse
Hi
well thats great!!! not sure what i can do now unless i get replacement buttons on ebay or any online stores
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
gilbenl said:
What exactly did HTC say?...They warranty these phones for one year, and they were released in october, so its not out of their hardware warranty period.
Is the ESN on this phone valid? Something isn't adding up here.
Click to expand...
Click to collapse
Hi
The problem is i got the phone from my sister who lives in US.... i live in INDIA!!! bangalore to be precise!!! So HTC say they wont help.... my sis will be back after 6 months... LOL
Ps whats ESN... is tht the IMEI!!!! well its GSM unlocked thats as far as i know
Here's an idea: Call HTC USA and pretend you're wherever your sister lives in the US. Explain the issue (leaving out the bought as gift, sent to india part) and then when they say they'll fix it (which, if the phone isn't stolen or otherwise they will) send it to your sis in the US and have her send it to HTC from a US address. I'm sure with the large number of questionable phones floating around india/asia they're hesitant to replace it. When in doubt, lie. You purchased a product and you deserve coverage. Don't let their resistance stop you; you're certainly not doing anything illegal, simply circumventing their "security" measures.
Spam taken care of, not linking to topic to help him spread his 'cause'.
I do a demonstration showing that my hinges are strong: G2 Hinge Test
Also feel free to check out my G2 Impressions: G2 Impressions
How long have you used the phone? I'm afraid the hinge may become loose with time.
Arcadia310, when did you receive your phone?
Thank you. I posted a reply. But yeah, his is rock solid unlike mine. If I turn mine upside down or at a slightly inclined angle it just flops open.
I don't know about you guys but I think the phones are supposed to be loose. You you guys see how hard it is to hold the phone only on the top portion? Do you really hold it that way naturally? And about the people texting while laying down, your index finger don't naurally hold the top portion of the phone?
My hinges are loose, but that's only if I really try hard to prove it. But if I hold it naturally, I have no problems.
CaliLove310 said:
Arcadia310, when did you receive your phone?
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Click to collapse
I bought it two days ago on Saturday the 2nd when T-Mobile started selling them in stores.
cdreamworld said:
I don't know about you guys but I think the phones are supposed to be loose. You you guys see how hard it is to hold the phone only on the top portion? Do you really hold it that way naturally? And about the people texting while laying down, your index finger don't naurally hold the top portion of the phone?
My hinges are loose, but that's only if I really try hard to prove it. But if I hold it naturally, I have no problems.
Click to expand...
Click to collapse
I'm sorry but holding my phone upside down for half a second or having it like this "/" while im in bed typing/reading what have you it should NOT fall open I don't care how much you try to tell me it should. Look at what his does and mine does the complete polar opposite of that and just lulls open.
Anyone know what tmobile stand is on the hinges?
Arcadia310 said:
I do a demonstration showing that my hinges are strong: G2 Hinge Test
Also feel free to check out my G2 Impressions: G2 Impressions
Click to expand...
Click to collapse
I second that, my phone also doesnt have the loose hinge!
http://www.youtube.com/watch?v=NScoVqYjMgE
I wish mine was like that .... this has been a bad experience for me.
Mine is definitely defective... radio shack had a dummy unit.. I picked it up, flipped the keyboard out... turned it upside down and held it by the keyboard, and it didn't even budge until I shook it. I'm about to call T-Mobile for an exchange.
If your hinge is very loose I highly recommend exchanging it for a stronger one.
Hopefully T-Mobile doesn't give me any crap.
now I get to wait with a ****ty loaner flip phone while the g2 I bought via t-mobile phone support is shipped back to t-mobile and another g2 is shipped to me.... awesome!
I was more than psyched for this phone and this has really put a damper on things.
Edit: By the way Blackprince..., maybe you'd be singing a different tune if you're brand new phone couldn't even hold itself open. The loose hinge video may appear exaggerated, but thats exactly how mine behaves.
Mine is loose but it doesn't affect me much, just like arcadia said my index fingers holds the screen up but It does tire my fingers. I bought it on sunday at radioshack and at first the screen wasnt as loose as it is now.
I'm on the phone now with tmo adding insurance on my phone then getting a replacement soon.
weber09 said:
now I get to wait with a ****ty loaner flip phone while the g2 I bought via t-mobile phone support is shipped back to t-mobile and another g2 is shipped to me.... awesome!
I was more than psyched for this phone and this has really put a damper on things.
Click to expand...
Click to collapse
I was able to get customer service to send me back a new phone to my other line which was the one I wanted initially anyways, but the first rep I spoke to had told me that I couldn't get it without paying the off contract price.
Not only that, but he gave me the $252 price for the phone instead of the 300 something I was going to have to pay for it prior and switched my data plan to the 19.99 one, waived the $18 upgrade fee ONTOP OF shipping me out my new phone express shipping, too. I totally spoke with his supervisor and said he was awesome. I don't even have to ship this new one off until I get the new one in.
So my experience has actually been pretty good all around save for a defective unit. I'd keep *****ing till you get someone who doesn't suck...
Thank you, this is good to know. The lady I spoke with "Sure" there was no other way. If I can get something like this worked out to replace the one I've got, i'll be a lot happier.
I did the same tests as you and if i hold the phone upside down it opens and swings but you know what? Why the hell would i hold the phone like that in a day to day use I have no problem with the screen at all because when you hold the phone normal it works like ti should and your right people need to grow up and stop crying over something that works.
My phone has never open or closed on its own and i had the phone since 9/30
xile6 said:
I did the same tests as you and if i hold the phone upside down it opens and swings but you know what? Why the hell would i hold the phone like that in a day to day use I have no problem with the screen at all because when you hold the phone normal it works like ti should and your right people need to grow up and stop crying over something that works.
My phone has never open or closed on its own and i had the phone since 9/30
Click to expand...
Click to collapse
These type of comments arent needed. Not all of us use our device the same way. Although I do have the hinge problem I'm not crying about it. Sure the phone works GREAT. ITs an awesome device but people payed for it and if they aren't satisfied then it is for a reason.
Nobody here is crying just stating their experience, kid.
xile6 said:
I did the same tests as you and if i hold the phone upside down it opens and swings but you know what? Why the hell would i hold the phone like that in a day to day use I have no problem with the screen at all because when you hold the phone normal it works like ti should and your right people need to grow up and stop crying over something that works.
My phone has never open or closed on its own and i had the phone since 9/30
Click to expand...
Click to collapse
I think it should be very clear by this point that all hinges are not created equal.... I.E. some people's hinges are far looser than others
With that said, you should quit telling people to "grow up" because it works when you use it right...
Frankly, who is to say what using the phone "Right" is? You telling people that their grief is nonsense because YOUR phone works the way YOU use it is bull****.
dont get me wrong i LOVE my evo. its just a few problems that make me go INSANE most of the time.
to start off my lock/unlock button is on the fritz. I can unlock the screen no problem but when i try and lock it, it DOESN'T work. i have to wait till the screen idles out to go to sleep. gets on my nerves.
another issue is how every charger i get for my evo is crap. in order for me to charge my evo the usb charger/wire has to be in a cretin position in order to charge. this is my biggest issue by far.
lastly is the issue of the white evo. i have the best buy white evo and the paint always chips away and turns ORANGE. where the charger port is and even the headphone jack is the white paint is chipped away and orange just from nonstop plugging wires in and out of it.
does anyone else have any of these issues ?
Warrior 3000 said:
dont get me wrong i LOVE my evo. its just a few problems that make me go INSANE most of the time.
to start off my lock/unlock button is on the fritz. I can unlock the screen no problem but when i try and lock it, it DOESN'T work. i have to wait till the screen idles out to go to sleep. gets on my nerves.
another issue is how every charger i get for my evo is crap. in order for me to charge my evo the usb charger/wire has to be in a cretin position in order to charge. this is my biggest issue by far.
lastly is the issue of the white evo. i have the best buy white evo and the paint always chips away and turns ORANGE. where the charger port is and even the headphone jack is the white paint is chipped away and orange just from nonstop plugging wires in and out of it.
does anyone else have any of these issues ?
Click to expand...
Click to collapse
I don't have any of these issues, nor do I have a white evo, so no paint problems, but I did have a couple of case cracks and dust under my screen. I took it into a Sprint store, and they happily replaced the screen and pertinent body parts. It took about 15 minutes and cost $0. Perhaps, this is the solution to your problems. Good luck.
I use a Blackberry Charger and the cord is super long,, i was annoyed with the stock 1 foot cord!! lol but ya ive been using it the day i bought my evo and not had any problems! give it a shot..
+1, why not return it to stock (unroot it if it's rooted) and take it in? They'll try a wipe on it at least and most likely just replace it if the usb is busted.
Sent from my hand.
I'm sorry... I'm not sure what "the cretin position" means. I can tell you that I don't have any issues with the charger that came with my phone, the charger that came with my headset, a USB cable in my computer, my car charger or the cheap Chinese charger that came with my extra batteries. It sounds to me like you need a replacement phone, friend.
well this is my 2nd evo from sprint. my 1st evo i dropped and the entire screen cracked. i took it to sprint and they gave me a replacment but it was 40 bucks. how come i always hear people saying they get a replacment for free.
Warrior 3000 said:
well this is my 2nd evo from sprint. my 1st evo i dropped and the entire screen cracked. i took it to sprint and they gave me a replacment but it was 40 bucks. how come i always hear people saying they get a replacment for free.
Click to expand...
Click to collapse
How long ago did you drop your phone? They initiated a new policy a couple of months ago... Late October I think..
Anyway, if you have TEP, you can go into Sprint and get things fixed or replaced at no charge (not water damage..that is insurance). If you don't have TEP, it is supposed to cost $35.
I did this earlier this week...
im pretty sure i have TEP. i think i pay like 7 bucks a month for it or something, is there a way i can check ?
Log into your account on the Sprint site. While you are there, read about the repair service and details. You want to make sure that you go to a "repair" center store. I am reading on this site that Sprint is changing policy again..not sure what that means, but you might want to jump on this before they do... if they do.
"repair" center store?!?!?
wtf, i have never heard of such a thing haha.
check the Sprint site for repairs and they will tell you where you can go.... It seems that the corporate stores can do repairs and "some" not all of the third party vendors can do them. It is worth checking. If you do a store locator search, the stores will show up with repair as a service (or not...)
odd the one i went to was a repair center.
it was odd the guy made me pay 35 bucks CASH ONLY when it was done. i never got a recipt or anything. i think he pocketed my money lol
Warrior 3000 said:
odd the one i went to was a repair center.
it was odd the guy made me pay 35 bucks CASH ONLY when it was done. i never got a recipt or anything. i think he pocketed my money lol
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Hey, guy. Wanna buy a watch?
Warrior 3000 said:
well this is my 2nd evo from sprint. my 1st evo i dropped and the entire screen cracked. i took it to sprint and they gave me a replacment but it was 40 bucks. how come i always hear people saying they get a replacment for free.
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ok... you dropped your phone and broke the screen .. right?
well that is not warranted... that is damage due to user. phone warranty should be voided by that. but..
since you have TEP... it should have cost you $100... to get replacement phone. refurbished maybe. and wait till you get the phone in mail.
they did you a favor.. and repaired it for $35.... right there as you waited.
Now.. you can also take your phone in.. to get your power button repaired... that should be warrantied... unless it was damaged due to the drop!