Related
I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
try flashing back to Stock ROM
samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.
Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.
Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.
Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.
bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.
samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good
Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!
i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.
Hi All,
I have a problem where my phone crashes and reboots when I launch an app that uses the camera in any way, for example layar, barcode scanner, camera etc. This only happens in Android 2.1, I've tried various ROMs and always the same issue. I've tested Android 1.5 and there are no problems with that at all.
I've noticed the crashes only occur when I'm on battery power, it never happens when the phone is plugged in so I cannot get logs to see what is going on, unless someone knows a way to get the logs from a crash.
I was wondering if anyone else has seen this problem and if so, if they've found a resolution to it.
Since updating with the OTA 2.1 update I have been experiencing this problem too. Phone reboots when it uses the camera, Layar, Yelp, AugSatNav all seem to cause the problem.
I get this problem too, with the camera, and also sometimes when I put the volume down it freezes and reboots
Sent from my HTC Hero using XDA App
I've got the same problem. Restarting when launching apps using the camera.. Im glad that's not a HW problem but "only" SW bug.. I hope
It could (and probably is) a radio issue....Happens on the N1 and Desire if you try to use the camera too and seeing as the GPS,Camera both are dependant on the radio id say that is it! Find the radio reccomended with the rom you use and flash it( Beware of orange users being locked down though,you need a specific radio)
Just to add that I'm getting the same problem too running FroydVillain 1.2.2 and baseband 6.35.15.14, should point out that been having the problem for quite a while on a multitude of ROMs :-(
I'm not - did you full wipe?
Multiple wipes...
try 1.3 i guess
I had this problem when I was on stock 2. 1 I would recommend rooting and flashing froydvillain.
Sent from my HTC Hero using XDA App
Tried multiple ROMs and multiple Radios with no change :-(
Unless theres a second secret wipe button hidden in recovery I don't know what else I can do :-/
try to disable "automatic brightness"...
Gynjanynja said:
I had this problem when I was on stock 2. 1 I would recommend rooting and flashing froydvillain.
Sent from my HTC Hero using XDA App
Click to expand...
Click to collapse
Hi,
I have had this problem since i went to 2.1 also, i have also flashed several rom's since villainrom 12 and have even used rcmix 1.0b which is a great 2.1 imo.
Have flashed 2.2 roms, and i am still having the same problem.
This is how i can replicate this problem and how it occurs, to the letter.
1.Bring phone out of lockscreen.
2.Open camera.
3.Take pic, in dark or light lighting with brightness on any setting.
4.Save pic.
5.Close camera.
6.Lock phone and wait for 10 seconds.
7.Bring phone out of lockscreen.
8.Open camera.
9.Phones lights all go out and the hero name flashes up onto the screen.
10.Full reboot.
This happens everytime no matter what.
Some things to consider.
The phone will never reboot if it is plugged in to a usb / electric plug Charger and is actually charging.
The phone will remain on and will carry on taking pictures IF you don't close out of the camera the first time around.
No task killer was installed on my phone at the time of this test, although i have had task killers before with the same results.
Lighting effects and brightness can sometimes have an effect on the ratio and probablility of a reboot, with brightness on full in a dark room being the most probable.
I am using the newest froyd rom 1.4.3 although i have tried pretty much every rom out there, I NEVER have this error when i installed a 1.5 rom which does not have apps2sd (weird that) which tells me that it is NOT a hardware fault.
I am using villains no logo kernel 19mhz - 691mhz
63.18.55.06PH_6.35.15.14 Radio
HTC Hero on Orage UK.
IF anybody can shed any light on this rather annoying matter resulting in this problem being erradicated will earn my eternal respect and a big clock. : )
dladz said:
This is how i can replicate this problem and how it occurs, to the letter.
1.Bring phone out of lockscreen.
2.Open camera.
3.Take pic, in dark or light lighting with brightness on any setting.
4.Save pic.
5.Close camera.
6.Lock phone and wait for 10 seconds.
7.Bring phone out of lockscreen.
8.Open camera.
9.Phones lights all go out and the hero name flashes up onto the screen.
10.Full reboot.
This happens everytime no matter what.
Click to expand...
Click to collapse
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
btdag said:
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
Click to expand...
Click to collapse
I originally posted this issue and the descriptions from everyone else with the problem match mine pretty much perfectly.
I've taken all info off the sd card and performed a complete wipe of data, ext and davlik before formatting the sd card. I've put the blank SD card (apart from the ROM I'm about to flash) back into the phone and flashed. After config and before any new apps are installed on the phone I launch the camera and within 4 attempts at start the camera the phone will crash. This has happened across every 2.1 ROM I've tried, but doesn't happen on 1.5 ROMs.
Using the stock camera app? Have you tried without installing any of your own apps at all?
This is very odd. No matter what I try I can't get the camera app to crash. Though I am using v2.2 of android. Have you tried official 2.1? Vanilla and Sense?
btdag said:
Using the stock camera app? Have you tried without installing any of your own apps at all?
This is very odd. No matter what I try I can't get the camera app to crash. Though I am using v2.2 of android. Have you tried official 2.1? Vanilla and Sense?
Click to expand...
Click to collapse
Yep, it crashes using the stock app.
I've tried a rooted version of the offical but not the actual OTA update. I've not tried vanilla as I don't really want to run vanilla on it.
I've managed to take some logcat logs of the problem happening but there's nothing really specifc happening over a few crashes that would point to anything. .
I'm going to try to unroot my hero and downgrade to stock to start again. Just have to find a way to downgrade my bootloader first so I can put on the original RRU. I tried to downgrade before but got an invalid bootloader error.
The camera crash doesn't really affect me day to day as I don't really use the camera, where it is annoying is it stops you using apps that use the camera like goggles and layar.
Ahh - so its not the camera app that is crashing but other apps too which are using the camera. Very odd.
And FYI - you don't need to touch your bootloader - just change the driver in windows to My HTC instead of HTC Bootloader and the rru will work.
btdag said:
I can confirm that this isn't a bug on every install of 2.1 or 2.1 as I am unable to replicate the issue as described. Also if you've tried mutiple software and the bug is occurring across many that would suggest it is something hardware related or you are not performing a full wipe. Have you tried backing up the data on your sd card and formatting that then putting back only the necessary data (pics / music etc)?
Click to expand...
Click to collapse
I have formatted and re partitioned my sd card to a T and it still occurs and thats with everytime i install a new rom, i don't use titanium i go the long way around every time and re set up all my programs, I know i can replicate this error like i said and like i also said this does not occur in 1.5 roms.
I have also have this problem with vanilla, modaco's new one, villain rom, rcmix, froyd, it appears that ever since the phone was updated to 2.1 there is a problem when using the camera app.
I have tried to install a rom and replicate the issue without installing any apps at all and it still persists, the only thing i can say is that it doesn't happen when i'm either on 1.5 OR the phone is charging?
It sounds like the the phone is requesting access for use of the camera and then not putting back what it requested in the first place, like a cache or something, and it simply make the phone reboot when it is called upon again.
I don't believe it is a hardware fault, i know this sounds like wishful thinking but the phone does not have this error in 1.5 roms. Thus, it cannot be hardware. Simple!
Also a logcat does not show anything, i was only able to replicate the error once whilst my phone was plugged in, it just won't do it again, and when i posted my findings on villainroms bug report section, a few of the lads still didn't know what it was so i don't know what else to say.
I'm due for an upgrade in October so for me at least it's not that much of a deal but i'm planning on giving this phone to my daughter so it would be good to get it working for her.
Would save me a lot of earache.
If u need to know anything else then please let me know, oh and i am using a class 2 sd card, which i have been unable to change, however just today my girlfriend has just had a class six delivered and her old one will be up for grabs so i will test with that too. Has anyone else tried with multiple cards??? Also how do i find out what boot loader i am using (recover) as maybe the problem resides there.
btdag said:
Ahh - so its not the camera app that is crashing but other apps too which are using the camera. Very odd.
And FYI - you don't need to touch your bootloader - just change the driver in windows to My HTC instead of HTC Bootloader and the rru will work.
Click to expand...
Click to collapse
Thats right, its any app which accesses the camera.
What could be the correlation between connecting the charger and not connecting the charger, could that be a power issue and the battery is delivering too low a power output on it's own to run the camera? Hence it works with the charger plugged in ?? Either way i think that is the only real clue there is to be honest, unless your phones still restart when the phone is plugged in, in which case it's not much use.
Ok I'm using newest energy cht rom radio 2.12.50 and shubcraft froyo android build with 384 zimage....
Heres the problem that I have had all week my phone works fine when I am stationary minimal screen freezes great speed but when I get up and walk with my phone and try to use it the screen freezes almost every time then the entire phone freezes. I have also noticed this on elevator and when I step out of my car.. this is weird and I know it can't be just me as its been going on for a week now.
So to sum it up stationary best phone ever...walking phone dead and I wanna slam it on the ground.
Sent from my HTC HD2 using XDA App
try the desire v5's zimage, no freeze at all
Im having same issues,with all the version i have tried, including V5 aparently this screen freezing is a known issue and makes the use of Android in our HD2 very very frustrating.
ive upgraded my SD to a class 6 and still suffering from it
Im wondering if there is a program that causes it or its just the OS...
in any case We have to be patient ,im sure pretty soon the amazing developers will come with a solution.
might be a screen rotation issue
Just came back from street, again same issue.
I thought it may be the network connection that was affecting the phone, so i switched to Airplane mode and turn off automatic updates,still this didnt help...
so im beginning to think this is related to yes,either the screen rotation (maybe as we walk it does affect the sensor )or gps..
miko3d said:
Just came back from street, again same issue.
I thought it may be the network connection that was affecting the phone, so i switched to Airplane mode and turn off automatic updates,still this didnt help...
so im beginning to think this is related to yes,either the screen rotation (maybe as we walk it does affect the sensor )or gps..
Click to expand...
Click to collapse
I've just learned to deal. Its better than SoD's or being in Winmo and having to pull the battery out.
I actually noticed it today as I went from a dark room to a very well lit room so Im with u guys it seems its either rotation issue or light sensor issue andvi have no doubt in my mind the devs will have it fixed in no time just didn't see it mentioned anywhere else so figured it was worth a mention. Thanks all I'm so glad I'm not alone on this one.
Sent from my HTC HD2 using XDA App
when in windows mobile make sure to disable all battery and back light settings and in android change blacklight settings and sleep setting to stay on
I am having the same issue - using ChuckyDroidROM + shubCRAFT CM6RC2, basically when I start moving or even moving the phone the touch screen becomes very unresponsive and sometimes even the hardware buttons don't function properly. At first I thought it was just my device until I saw this post...
Think its a bug with manusfreedoms 384mb ram enabled Zimage dident get this problem using past images.
sure it will be sorted next image release.
I thought i was alone in this case too !
We are not a lot with that screen touch lag, so maybe we did something wrong. Here is what i found so far :
-Changing build don't rix the problem
-tried another radio, another rom...nothing.
I tested 27/07 03/08 cotulla zimage, now manufeeedom 382mo zimage-nopc, the problem is still here.
changed from a class 2 to a class 4 and seems to be worse. (!)
You are right, it seems to be worse when i am moving from one room to another so maybe it is gsensor related.
Right now it is hard for me to type that text,
Don't know what to do... buy a class 10 sdcard ?
I just got my HD2 today and got android set up. I'm noticing the same thing as everyone else with the unresponsive touchscreen. It happens every time I tilt the phone to try to change the screen rotation. Usually hitting the hardware button allows it to respond once again, but it happens quite often.
hey hey hey first and formost i see u guys all hav the same issuse what i dont see is ur device info along with the rom, radio, android verison, and the location ur android is stored ... i have the lates verison of droid v5 also energy with cookie full and my radio is 2.8 i believe android is on the sd card and running smooth ... now that the intro is out of the way hav u guys read what was needed , reason askin i found the thread where the question and answer is... and yes u guys are the only ones... now please do a search go up to the first thread of android on hd2, and good day to u all
Wingtytn, can you be more precise in your answer ? I am a quite long user in Xda, always try to help when i know and i never ask a question wich have been answered somewhere. I don't think i have the noob profile you seems to write. If you think about formatting sdcard, of course i did. I have a 2.08 radio, latest shubcraft build with manufreedom 382mo zimage. My rom was changed to a light android dedicated one, the latest chuckydroid rom. Just don't know what else to do and waste a lot of time trying to fix that from myself.
Sent from my HTC HD2 using XDA App
The TS issue is kernel related, that's why using an older kernel say the no speedy one should fix it. This is also the reason why this issue is being seen over multiple builds.
Sent from my HTC HD2 using XDA App
shu8i said:
The TS issue is kernel related, that's why using an older kernel say the no speedy one should fix it. This is also the reason why this issue is being seen over multiple builds.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Thanks a lot shu8i, i will try an older zimage than the 27/07's cotulla.
Edit : Mmh exact same problem with the 23/07 zimage Cotulla_zImage_CABDET_NOSPEEDDY. That is weird.
I will order a clas 10 sdcard and see what happen...
Try the game ”Runners”. It uses both the camera and the g-sensor and freezes mad anytime, anywhere. Huge affirmation to the idea it's a bug of the g-sensor's or otherwize the screen's drivers.
DuperMan
Me too with screen freezes, i had tried all builds and same result. I think this is a problem with SD access because i noticed more freezes as more apps opened in backgroud.
Try to calibrate the g sensor
Found something ...
try disabling auto-rotation feature (settings -> display)
It works perfectly for me now.
Can you confirm that works for you too?
Did you dind a way to calibrate g-sensor on froyo?
Why the auto-rotation feature hangs so much for us?
Sent from my HTC HD2 using XDA App
***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of
Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.
deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?
i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.
Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..
jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around
jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)
I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.
Alot of us seems to get these reebots in win also...
I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?
i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??
Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.
Hey guys,
So I loaded RubiX a while back and after getting everything all fancied up the way I wanted it my phone decided that it doesn't like when I touch it (touch-screen stopped responding, the hard keys still worked fine, but I have to serious hold screen-keys down to make anything happen).
I thought this problem was just something in the ROM that my phone didn't like, or a bad setting I changed, so I tried out Liberty ROM (which, by the way, is AWESOME). After getting everything completely made for the Liberty ROM, the exact same thing happened.
In a fit of frustration I decided to start from scratch, root and deodex, then load all my fun settings (like the de-throttle and imoseyon's memory changes) and it all started doing it again. Is there something I don't know about the way the screen works?
Another interesting fact: While I was trying to figure this problem out with my phone (stock with root/deodex and imoseyon's changes) I unplugged it from charging on my comp and now it's running pretty smoothly again... I've been having this problem all day, restarting and clearing cache / loading different ROMs and running restores didn't do anything... this is really strange!
Any idea what this is / has anyone experienced it before. I was just about to call Verizon and reset my phone to stock to get an exchange.
Try running a ROM stock and see what happens. Could be an app...
zehk,
I've tried every combination, including running to stock...
What I know now is that it only happens when phone is charging from a computer... The touchscreen goes completely brain-dead...
Any ideas?
I've had a problem when charging my phone from USB before. Someone said it was the drivers on my PC... might try a newer or older version depending on what you have.
That's an odd problem. Seeing how you have tried to troubleshoot your issue, trying the PC Drivers might indeed help as suggested by zehkaiser.
I would recommend downloading Motorola'as MotoConnect. It's the only driver I use for any Motorola device I hookup to my computer. You can download it here. Hope that helps and if not, sounds like you will have to do a .340 SBF with RSD Lite or the maderstcok zip 340 and return your phone for a new one.
nope
It's not the drivers either, I've now realized that it's happening when I plug into the wall too. I thought that might be due to using an old palm charger, since it's slighty higher amperage, but it turns out the standard moto charger still causes this problem...
My DX does exactly the same thing after unplugging. Any ideas?