Google sync problem!! - Desire HD General

Hey guys,just received my DHD today and have a very annoying issue.
Starting off,I was stupid enough to import my contacts via bluetooth from my Desire(with HTC's Data Transfer) and it copied ALL of my contacts,including facebook ones,to my DHD's contacts.Then,because I didn't want my facebook contacts along with my normal ones(cause I have more than 800 contacts on facebook) I thought "I'll delete them all and google will sync the ones I want to my phone" and then deleted them all.
After that,I tried syncing with google but to no avail.It synced no contacts at all.No matter how many times I tried,the sync icon in settings started turning for some few seconds and stopped.And that happened again and again and again,each time I press the sync button.What's more,the arrow-and-circle syncing icon next to google's contacts will not disappear,it will stay there without moving.
I also tried disconnecting this account but it says that I cannot do that and that I would have to factory reset,WHICH IS WHAT I WANT TO AVOID,I had to restore many many apps manually(don't want to root yet) and don't want to do it again if possible.
ANY help appreciated!Thanks!

Log into GMail on your computer and check your contacts there. I'm hoping you didn't inadvertently delete them too when you deleted them off your DHD and pressed sync.

andyharney said:
Log into GMail on your computer and check your contacts there. I'm hoping you didn't inadvertently delete them too when you deleted them off your DHD and pressed sync.
Click to expand...
Click to collapse
No,happily all of my contacts are there!Phew...
But still,the phone won't do anything.Strange is my Desire is alright...Or at least it seems so!
Thanks anyway!Appreciate it!

That's good to know.
Try this. Settings > Accounts & Sync > Tap your google account > Untick Contacts > Menu > Sync now > Now Reboot
Once booted up repeat, but put a tick in contacts.

andyharney said:
That's good to know.
Try this. Settings > Accounts & Sync > Tap your google account > Untick Contacts > Menu > Sync now > Now Reboot
Once booted up repeat, but put a tick in contacts.
Click to expand...
Click to collapse
Did that and guess what?It did something different!That's a surprise!
Anyway,seriously didn't expect it to do anything.But all it did was to say that Google sync is facing some problems and it will be back up soon or something like that...Guess I'll have to wait!

Hopefully it should sort itself out.

andyharney said:
Hopefully it should sort itself out.
Click to expand...
Click to collapse
Well,until now it hasn't sorted anything...It keeps giving me the same error...
Sent from my Desire HD using XDA App

tolis626 said:
Well,until now it hasn't sorted anything...It keeps giving me the same error...
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Judging from your username I am suspicious of something. You must be in Greece on Cypus I guess so, do you use any Greek localization?

I got a sync conflict and did the following to fix it...
Turn off Contacts sync:
From Home screen > Menu > Settings > Accounts & Sync > Google > untick Contacts
(you should also kill any Facebook sync enabled for the moment)
Then clear Contacts data:
From Home screen > Menu > Settings > Applications > Manage Applications > All tab > find 'Contacts storage' and open it > Clear Data
...then turn on contacts sync again and it should do a fresh sync from scratch.
This should fix your problem as it will pull all the contact data freshly from your Google account.
Good luck.
Sent from my Desire HD using XDA App

andreasy said:
Judging from your username I am suspicious of something. You must be in Greece on Cypus I guess so, do you use any Greek localization?
Click to expand...
Click to collapse
I am a proud greek indeed!
And if by localizations you mean the greek language and menus yes,I do...
Sent from my Desire HD using XDA App

robhorsefield said:
I got a sync conflict and did the following to fix it...
Turn off Contacts sync:
From Home screen > Menu > Settings > Accounts & Sync > Google > untick Contacts
(you should also kill any Facebook sync enabled for the moment)
Then clear Contacts data:
From Home screen > Menu > Settings > Applications > Manage Applications > All tab > find 'Contacts storage' and open it > Clear Data
...then turn on contacts sync again and it should do a fresh sync from scratch.
This should fix your problem as it will pull all the contact data freshly from your Google account.
Good luck.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I'll try it and report back!thanks!
Sent from my Desire HD using XDA App

It worked!all my contacts are back!thank you very much robhorsefield!
Sent from my Desire HD using XDA App

Well,it did sync but without the contacts being connected to facebook...And most of them were on my Desire!Is there something I can do about that or should I just connect them manually and be done with it?
Thanks again!

tolis626 said:
I am a proud greek indeed!
And if by localizations you mean the greek language and menus yes,I do...
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
There is known issue about this and I was going to suggest you turn back to English but if you sorted it out by the previous procedure, it's up to you. If it doesn't work 100% give it a try and change to English and compare. I gave up with Greek as the HTC Likes and similar services don't work ok.

andreasy said:
There is known issue about this and I was going to suggest you turn back to English but if you sorted it out by the previous procedure, it's up to you. If it doesn't work 100% give it a try and change to English and compare. I gave up with Greek as the HTC Likes and similar services don't work ok.
Click to expand...
Click to collapse
Τι τραβάμε ρε φίλε με τους μαλάκες?
Anyway,I'll try and see what happens!Let's see if it brings facebook connection back to my contacts...Thanks!

Great to know it at least helped you part of the way.
Did you re-enable Facebook sync after? I found it can sometime before it links them again.
Certainly can't help you with the Greek side of things!
Sent from my Desire HD using XDA App

Well,it's good to know someone wanted to help!thanks guys!
Anyway,facebook link is the least of my problems!I can do it manually again!although for the greek side of things I know you cannot do anything...that a$$hole Papandreou(our president or whatever he is)is to blame!
Sent from my Desire HD using XDA App

Related

Contacts issue

Ok upgraded to 2.1 and then once finished i sync'ed the phone with my outlook for my contacts. Then i signed into my gmail account when i was going to the android market .
So make a long story short in the contacts it shows the names but when i do a SMS and on TO i type the name and then it shows up the person twice instead of once. So i guess it put double but in contacts it only shows once.
Is there anything i can download to only have 1 contact ( only in the sms or when i edit contacts it shows twice ) or would i have to erase it and then sign into gmail to get the contacts back.
when i go to delete this acount ( gmail ) it give will erase all contacts and etc.
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Sulten said:
FIXED THE ISSUE, in case others need it.
So you want to remove all the "Phone" entries?
If you do, click the following -
People > Menu > View > Make sure just "Phone" is checked > Press OK > Menu > Delete contacts > Menu > Select All > Done
Then press Menu > View > Select Google and you'll have removed the Outlook details, retaining and using just the Google one.
Then it removed all contacts on the phone so i went into
Setting> Accounts & Sync>Google and clicked Sync Contacts
Click to expand...
Click to collapse
brand new newb here - what exactly is the difference between phone contacts and google contacts? Do they relate at all?
Thanks,
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Google means that it is backed up with your gmail account. Phone means it is not.
abcdfv said:
Phone contacts are only stored on the phone, so if you wipe or it gets stolen, they're gone. Google contacts are backed up and restored when you sign back into your new phone/Rom
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
thanks! So I sync all my contacts between my computer and gmail contacts, then as I understand it, gmail contacts automatically syncs with my Hero - so I wonder if I really need the phone contacts. I've never entered any new contacts into the phone but there appears to be 5-6 phone contacts anyway.
Given my setup, would I be correct in simply deleting my phone contacts and then unchecking Phone in the view from People settings?
2nd question - how can I just see what those 5-6 phone contacts are?
thanks again
Jack
KitsapAndroid said:
Google means that it is backed up with your gmail account. Phone means it is not.
Click to expand...
Click to collapse
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
jfolliard said:
thanks - next question is way off subject here (I apoligize) but I couldn't find anything helpful when I searched - probably because it's a simple question:
I've downloaded to my computer a .apk program. What steps are there to install this program on my Hero?
Click to expand...
Click to collapse
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
KitsapAndroid said:
Use the HTC Sync program that comes with your phone to push the .apk file. It's very easy to do.
Click to expand...
Click to collapse
thanks - works great!

Gmail problem...

I'm deleting emails and they just keep showing up some in the inbox and some in the trash I deleted them one by one from the trash also, to completely remove them and they just keep coming back why is this happening I'm on evils nxsense if that matters. An I'm on gmail 2.3
Try resyncing before closing Gmail... The server may not have registered what you've done on your phone.
Sent from my Nexus One using XDA App
danger-rat said:
Try resyncing before closing Gmail... The server may not have registered what you've done on your phone.
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
I guess that would make sense. I thought that because I enabled the undo feature, one would need to wait for a spell to sync up....but your answer makes more sense. LOL
Tried what was started above an it didn't help what can be causing this should I uninstall and then reinstall market gmail?
Try actually going into applications and deleting the data on Gmail then force sync it.
pwig said:
Try actually going into applications and deleting the data on Gmail then force sync it.
Click to expand...
Click to collapse
How would I go about doing this?
From home screen:
Menu key> settings> applications> manage applications> select the All tab, find Gmail and delete data...
Sent from my Nexus One using XDA App
danger-rat said:
From home screen:
Menu key> settings> applications> manage applications> select the All tab, find Gmail and delete data...
Click to expand...
Click to collapse
I did that and nothing I deleted them all from the trash one by one and then went to manage applications and cleared data and cache and went back to gmail and my trash was full again and I also uninstalled an reinstalled my gmail and nothing...

Gmail contacts.

Been trying to sync sence last night and keep getting unable to sync. Any one else having troble?
Sent from my Desire HD using XDA App
Remove the account and add it back in. Try that.
Sent from my Desire HD using XDA App
I had that, seems to be when contacts are linked and you delete the phone contacts without unlinking them first. Also you seem to have to do a factory reset to be able to delete the google account as other apps use this account.Doing a factory reset from the sd card and phone options does work then put the accounts back on and sync.
So the only option is factory reset. I thought about adding another Google account and removing the offending one. The add the offending one back.
Sent from my Desire HD using XDA App
kpf16 said:
So the only option is factory reset. I thought about adding another Google account and removing the offending one. The add the offending one back.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I thought i am on to the best syncing program - Google Sync but i am now doubting. I hate almost anything that will make me to factory reset!
Try this.
Settings > Applications > Manage applications > All > Now scroll down to Contacts > Clear data repeat for Contacts Storage.
Then try synchronizing your Google account again.
andyharney said:
Try this.
Settings > Applications > Manage applications > All > Now scroll down to Contacts > Clear data repeat for Contacts Storage.
Then try synchronizing your Google account again.
Click to expand...
Click to collapse
This worked for me.
Thanks mate!
Great, just cleared contacts storage and it now works. Lost all my on phone contacts but have backed up anyway. Thanks for saving me a hard reset.
Sent from my Desire HD using XDA App
After completing an reinstall of my contacts there is one small problem. Before the my contact tab auto linked with my Facebook account and now it hasn't. I cannot link it myself because that option is not on the my contact tab details. Any ideas on how I can get the link suggestion again.
Sent from my Desire HD using XDA App
kpf16 said:
After completing an reinstall of my contacts there is one small problem. Before the my contact tab auto linked with my Facebook account and now it hasn't. I cannot link it myself because that option is not on the my contact tab details. Any ideas on how I can get the link suggestion again.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
the same thing happened to me a few weeks back when i did this. Haven't figured it out yet but to be honest it doesnt bother me
Did you have to reinstall after a factory reset or clear the data in contacts storage app?
Sent from my Desire HD using XDA App
andyharney said:
Try this.
Settings > Applications > Manage applications > All > Now scroll down to Contacts > Clear data repeat for Contacts Storage.
Then try synchronizing your Google account again.
Click to expand...
Click to collapse
A little Q - what will happen if i were to delete my contacts in DHD and sync again with Gmail? Will that delete all my contacts in both places?
kpf16 said:
Did you have to reinstall after a factory reset or clear the data in contacts storage app?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
cleared the data in contacts storage app.
Alkali said:
A little Q - what will happen if i were to delete my contacts in DHD and sync again with Gmail? Will that delete all my contacts in both places?
Click to expand...
Click to collapse
Why don't you create a few test contacts, one from your DHD and another from GMail. Sync them and delete both from your DHD.
Thanks for your help I just removed my Facebook for HTC sence account then added it again and with out me doing anything 20 minutes later it had linked my Facebook account to my contact card with out even asking.
Sent from my Desire HD using XDA App
kpf16 said:
Did you have to reinstall after a factory reset or clear the data in contacts storage app?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I haven't done a factory reset.. only cleared the data
When I removed the Facebook sence account and readded my links were still in place. It added a link to contact as well. Did it work for you.
Sent from my Desire HD using XDA App

OTA 2.3.4 Update... Contacts

Hey all I'm new here...
Just wanted to point out some woes with the new OTA 2.3.4 update with the contacts. Although it seems the views have a few more options the bad part is they took away the option to flip the screen left or right to see social or history... that sucks but the worst part is... it seems that you can't link with social accounts anymore either!!!
Any insight on this... am I doing something wrong?
Use GO Contacts, it's just plain better.
your probably right... though 2.2.2 was fairly decent.
Just wanted to add... as I'm going through account and contact stuff, the ability to sync facebook or twitter pics with contacts is gone as well I know there are other ways (manually) but this was a nice feature... why would the take it out? What reason do we have now to add any of the social/pic stuff with motoblur? Again, Myspace, facebook, LastFm, twitter, Picasa, Photobucket, flicker, Linkedin... its all broken now, none of them sync with contacts now. (or is it fixed... was there issues with this before, did folks not like it?)
Note: If you long press any of these accounts in settings it states.... "To Fully integrate "account" into your mobile experience, click Add Account." What experience are they refering to? All I can see is that your widgets (which suck) will populate their feeds....
Update... I did find some settings for anyone looking.... if you edit a contact and press menu the option to join pops up.... so maybe its not a total loss also not as I used an app to sync FB pics to existing contacts (synced to google) not sure if you "join" if the pic syncs as well....
If they took out linking contacts period, IMO that would be a HUGE step forward.
My contacts got severely f*cked up because of that, and I'm still trying to fix that mess.
If I hadn't bought so many Apps under my current account, I just would have just created a new Google account already...
</rant>
Sent from my GT-I9000M using XDA Premium App
If you unlink your accounts, the contacts should go back to the way they were. Linking doesn't actually modify any account info.
i can't seem to find where to set custom ringtones for contacts now
used to be on the edit screen but not now
viper98 said:
i can't seem to find where to set custom ringtones for contacts now
used to be on the edit screen but not now
Click to expand...
Click to collapse
Go into your contact, then menu->Options
Altough it is still possible to link the contacts, I prefer the older Contacts.
It was easy to see where did each info came from (small "f" or "t" logo near the contact data).
Will try to get used to the new interface.
Anthony, I agree with you. The option to flip right and left was very useful and I used it all the time to keep track of my communication with a contact. I was hugely disappointed to see that missing. I do not understand why they would remove that. I also liked the contact photo syncing. It was nice that most of my contacts had photos added automatically.
Has anyone else had issues with webtop working after the update? Via HDMI or any of the docks...
Sent from my MB860 using XDA App
knigitz said:
Go into your contact, then menu->Options
Click to expand...
Click to collapse
nothin there any more
installed go contacts and it had it though so it's a non issue
I like new Contact App.
Just a small bug: birthday date is showed as an INTEGER (many times negative) and not more as a Date.
Example: "Birthday: -609994887"
I'm not sure if the wrong "import" of newer Contact App is about Facebook's birthday date or Google's Account, however something is wrong...
What the... they just took out the most usedlful feature in blur, contact history. Man thats so bad...
Sent from my MB860 using XDA Premium App
So how do you link your contacts with facebook now? My facebook contacts don't even show up anymore. It was so easy on froyo...
devize said:
So how do you link your contacts with facebook now? My facebook contacts don't even show up anymore. It was so easy on froyo...
Click to expand...
Click to collapse
Settings > Accounts > Motoblur Accounts/Facebook
Remove the facebook account. Reboot the phone.
Then Settings > Accounts > Add Account > Facebook
Reboot the phone.
Phone App > Display Options > Facebook
Make certain All contacts is checked.
Press Save.
DarrellRaines said:
Settings > Accounts > Motoblur Accounts/Facebook
Remove the facebook account. Reboot the phone.
Then Settings > Accounts > Add Account > Facebook
Reboot the phone.
Phone App > Display Options > Facebook
Make certain All contacts is checked.
Press Save.
Click to expand...
Click to collapse
Not working for me, when I click on the facebook icon in accounts under 'other accounts' nothing happens.
devize said:
Not working for me, when I click on the facebook icon in accounts under 'other accounts' nothing happens.
Click to expand...
Click to collapse
Select the one under motoblur accounts not the one under other accounts (which makes me question the wisdom of Moto for having it listed twice on the same page).
DarrellRaines said:
Select the one under motoblur accounts not the one under other accounts (which makes me question the wisdom of Moto for having it listed twice on the same page).
Click to expand...
Click to collapse
I tried that too but I had the same problem as before, no contacts showing up. Why must motorola make things so difficult?
Edit: Read on droid x forums that it can take a couple hours for them to show up, so I'll wait and see.
devize said:
I tried that too but I had the same problem as before, no contacts showing up. Why must motorola make things so difficult?
Edit: Read on droid x forums that it can take a couple hours for them to show up, so I'll wait and see.
Click to expand...
Click to collapse
Be sure to be on a wifi network and ensure you can sync social apps. I would reboot the phone once all of that is checked and then see if it all comes down or not.

Contacts getting deleted

Hi,
I have the Nexus 4 from LG, running Android with all the latest updates.
For the last 2 week I have been having the issue that contacts disappear. It started with SMS/Text messages not recognizing the sender from the contacts. Then you realize that the contact has disappeared.
I then went to Gmail and did a restore and got back my contacts.
Today morn I had 1029, now I have 672. You can see images I captured over the day today. Top right shows the number of contacts.
I have already deleted the COntacts from the apps and re-sync etc.
Raj
I'm having a similar problem and although I don't have a complete fix I have been using the Go Contacts EX app to backup contacts to a vcf file and then the contacts can easily be restored from there. Google keeps deleting my contacts even though I have syncing disabled.
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
badboy47 said:
Looks like someone is deleting ur contacts...
Sent from my Nexus 4 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Maybe that is what it looks like to you but that is not at all what is happening. I was setting up the phone before I gave it to a family member as a gift. I was the only one besides Google making any changes to it. I have deleted the google account from the phone and will next start using system tuner to disable services until the problem is solved.
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
badboy47 said:
try this...
1. Make a full backup of your contacts. To backup ur contacts use any third party app from the playStore. I recommend using [SMS Backup & Restore] by Ritesh Sahu.
2. Make sure you have only one main Google account syncing. If you have any other gmail accounts go to settings > Accounts > click on the other accounts and remove it for now.
3. go to settings > backup and reset > uncheck Backup my data (this will erase all of ur backups on Google servers).
4. Restart your phone and restore you contacts using SMS Backup & Restore.
5. Go to settings again > Accounts > Google > here you should see your gmail account. On top right corner click on the three dots > Sync now. Wait until it finish syncing.
6. You can now re-enable Backup my data. Settings > Backup & Reset > Check Backup my data.
7. Re add your other gmail accounts.
Good luck.
Click to expand...
Click to collapse
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
lalec said:
Thanks for the suggestions. I had tried all that before I posted here. Now I have used Startup Manager to disable the Google Contacts Sync service so we'll see how that goes.
Click to expand...
Click to collapse
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
kilahchris said:
I am having the same exact issue you are having. My contacts keep getting deleted on a daily basis on my Samsung Galaxy S4 Phone (Sprint)
Where you ever able to sort out this issue?
Click to expand...
Click to collapse
Yes. I disabled all Google Sync services and eventually got it to work (it did take some experimentation though). I tried both System Tuner (i.e., the Startup Manager) and Titanium Backup to disable (hibernate) it. I currently have Ubuntu Touch on that phone so am unable to give you the exact configuration. Good luck!
Badboy's directions worked for me.
Although, I didn't make any backups. I'm putting in my contacts manually. The most crucial part was removing all accounts except one. From that point on, things started working.
SOLVED!!

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