I have just moved up to an HD2 from a Dash 3G and a regular Dash before that. I use GMail through Outlook as my primary personal email source (POP). Since I can't access personal email during the work day, I use my phone's email client to check my GMail. On both of my Dashes, email would come through, I could read it, and then it would sit in my phone's GMail inbox until I downloaded mail via POP into Outlook in the evenings or whenever. On my HD2, however, once I read an email, it disappears from the inbox, is automatically archived on GMail's servers, and will not download into Outlook. I much prefer the way it was handled with my Dashes, but the settings appear to be identical between those and the HD2. Can anyone explain what is happening or help me change the proper settings accordingly? Thanks.
Globetrotter
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I've not seen this one answered before, so hopefully someone knows now...
You can set up POP3 mail accounts on your phone, so you can download e-mail on the go. You can also sync the mail on your computer's Outlook onto your phone. But can you do both?
Is it possible to read the mail from your POP3 on your computer, via Outlook, sync it to your phone, then when you're away from your computer, download and read your new mail on your phone, then when you get back to your computer, have that e-mail that you downloaded sync'ed back to Outlook on your computer?
Very interesting question. As far as I'm aware it can only go one way. You can sync (download) to your phone, but I don't believe it's possible to sync in reverse (have mail sync from your phone to your pc). But just out of curiosity, why would you want to? As long as your "Leave copy on server" option is checked in outlook, your mail will always be on your email account's server until you delete it, so that should negate you having to sync mail back to your pc. Unless when you are downloading mail directly to your phone while you are away from home there is no copy left on the email server, which is definitely a possibility. If that is happening, I would contact the cellular service provider to see if there is a way to view basically a copy on your phone while leaving a copy intact on your email server.
Hope this helps.
Been thinking about the same question recently. And i can see the reason for wanting to reverse sync.
Say i have e-mail sync'd between pc & wizard. I go out and check my mail and download 5 new messages (leaving on the server). Now i go home and my pc gets the new 5 messages. when i sync will i end up with a double copy of my e-mail on my Wizard?
i cant currently test as my PC is in pieces so i've been using my wizard for e-mail, but its not under "outlook mail" but a new account conencting directly to the pop server, can i have 1 account that will sync to outlook or pop?
Sry i dont answer anything!
you can sync outlook and a pop3 account if seperate
for instance, i sync my inbox with my outlook which works fine
i also have a new "account" in my messages area which downloads my pop mail via gprs or wifi (whichever is in access).
when you download mail from pop, it still stays on server which is good... then when you get home, you can download these on the machine
as far as i know, you cannot sync the mails back to outlook because of the way it treats the mails but i might be wrong as ive not tried it... if i remember, i will trty when i get home.
also there is limits and attachment restrictions etc so not sure how they would work.
What the poster means (At least what I like to know), is if it's possible to sync Outlook mail. Then, on the go, you want to check if there's mail. Here you have to create an account. Is it possible to have the Outlook-account of the pda have the mail checked? So only the new messages, which haven't been outlook-synced are downloaded...
Because, now, on the go, when I do a Dial-in or on a Wifi hotspot, my 'Outlook' can't download new mail. And another account (the dial-in one) starts downloading messages of 3 days (I know you can set this, but that's only half a solution...)
No way around this?
Nope.
The only two-way sync to the desktop is Outlook Exchange mail.
Hi I've been tracking this topic on many sites, and have seen no answer.
If you only have POP3 (imap and exchance are ok), you are screwed.
I have on the PPC the oulook boxes, and a seperate account (setup like the account on my PC-outlook), that works fine on Pop3 via wifi or gprs.
What any pop3 user likes to do, is sync your PPC, get out and reply, send and receive mails. This is how it works:
- read your mails, do a reply! (which is not possible, as the oulook on you PPC cant send receive)
- so you like to copy that mail to the seperate account (Which is not possible too, you cant move mails between boxes)
- so you copy the content to a new mail in the seperate account, (and add all the cc's that where in the list, ohw!) and do there a send/receive, done...
- really?... how to get your send-mail back to your outlook send items box???, so you set yourselves in bcc for all send mails (or get a program for that)
Its a pain and a waste of time (anyone who knows a better solution, tell me and dont tell me the Imap or exchance story)
I think the solution can be 2-ways:
- or a patch that makes the send/receive available for the outlook account on your PPC
- or a mailbox-copy / move function, that eases the copying between the accounts.
Anyone has these solutions?
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
RedRamage said:
My work, unfortunately, uses Groupwise and I'm gonna get no support in getting a Groupwise mobile server or anything setup, so I'm stuck with syncing local for contacts and appts and tasks. I am, however, using and IMAP access to get my emails, and this works pretty well with the default Pocket Outlook email client.
One thing missing is that I have a couple of subfolders where I have rules that automatically direct emails from like my Boss or other people into the folder so it doesn't get lost in the shuffle of other stuff. However, I'm not getting notification when new emails are pulled into those folders. If I go into my email program I can see that I have new emails there, but I get the buzz or message icon that I have new emails. Is there anyway to make it so when new messages get pulled into the subfolders that I also get notified?
Ideally I'd REALLY like to stick with the default email program as I'm also using Mobile Shell and mobile shell apparently only integrates with the default email app.
Click to expand...
Click to collapse
I would like the same.
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
tedet said:
I have never found a fix to this issue and IIRC it is a limitation of the software.
I am using gmail so I just set up forward rules and dummy accounts. So I had account X with sub directory Y I have the email intended to Y get forwarded to account A and set A as a separate account. I dont know if this would work with mobile shell ( if it only looks at the outlook account)
Click to expand...
Click to collapse
It is indeed an Outlook issue. It only sends alerts on mails in the inbox. On my exchange server, the emails are redirected on the server before Outlook ever sees that they touch the inbox and thus no alert.
The only solution is some sort of third-party app, that would be nice.
If you're using Groupwise as your mail server, what is the email client you run on your workplace computer? And your workplace computer OS?
If your accessing Groupwise mail through Outlook on your work computer, your rules can be setup as client side instead of server side rules. If Groupwise behaves like a MS Exchange then your client side rules would only process when you're logged into your Outlook client. So when you're not in front of your PC, you wouldn't move your mail from your Inbox. Thus making them invisible to Pocket Outlook.
Or you could setup some special notification or delayed move rules. Again assuming you're using Outlook. Ornic InboxRules can be used to create some complex rules if you go that route. I haven't personally used it, but I used the predecessor to it called CaTrap to parse the sender, subject, and parts of the body into a another email and forward that via SMS to my phone.
If you can manage to get stuff to your Pocket Outlook Inbox, there are a few good tools that will give you advanced notification options on your phone. See this thread for details. Hope this helps to get you started.
You can see on http://www.magica.ro/pda_pocket_checkmail.php an application which solves your problem; it works together with ActiveSync and Outlook Mobile in order to alert users about unread mails in Inbox and Subfolders.
You can test it by downloading the demo version.
We published version 2.0 of CheckMail application.
New features are:
- displays messages on "Today Screen";
- audio alert when new messages are received;
- audio reminder if the new messages where not read (the interval when these verifications are made is selectable by user);
- by taping on CheckMail application, user can open Messaging application (Outlook);
- user can select in CheckMail application not to check Inbox (only subfolders).
Visit http://www.software.magicashop.ro/pda_pocket_checkmail.asp to see details and demo application.
I was having some setup issues with Gmail pop; I’ve found a workaround so thought I’d share it.
I like to check my email regularly with the HD2 throughout the day, but manage the majority of these through Outlook when I get home. So on my HD2 I set up a pop mail account to check my Gmail at regular intervals (5 mins), get the entire message but leave a copy of the message on the server so I can still access these with Outlook later.
Problem was whenever the HD2 downloaded an email despite the setup being configured to leave the message on the server these mails were marked “as read” by Gmail and archived, presumably because my Gmail account was set to “archive emails that have been accessed through pop”. This was clearly overriding the “leave a copy on the server” setting. So I’d get an email on my device, this was then automatically removed from the Gmail inbox and archived, 5 minutes later the HD2 would check again, see the inbox was empty and therefore delete the email from my device. Outlook never got a look in as when I got home all the emails had been archived so it was seeing no emails at all.
Hence the disappearing email problem.
Firstly I tried changing the Gmail setting to “keep Google mails copy in the inbox when it had been accessed by pop”, this worked to a degree but I found it slightly irritating having to go in and manually erase all the emails in my Gmail inbox once I had downloaded them.
I then tried enabling imap in Gmail and binning pop access altogether, i.e., accessing all my emails through imap both on the HD2 and on Outlook. Again this worked to a degree but I have Outlook set up a particular way and I found that imap didn’t really work for me in that regard.
Eventually I sussed getting it to work the way I want, I set up both pop and imap access in Gmail. I had the HD2 accessing mails through imap, and Outlook accessing through pop (with the setting for ” archiving emails once accessed through pop” enabled in Gmail). So the HD2 would accrue all the emails that I received throughout the day and keep these in the Gmail inbox so when I fired up Outlook at home these were still there to be downloaded. Of course once I had retrieved these emails through Outlook these were automatically archived by Gmail and only then were they removed from the HD2 then next time it checked the server, which was fine as they had been dealt with and were no longer required, perfect!
So that’s been my weekend really, hope it helps anyone that wants a similar setup.
POP is the wrong method for your interest.
POP catches the mails from your server and deletes em from it.
You only need to use IMAP method to leave a copy on the server.
Just that easy.
You could have saved a lot time if you only setup imap in your email settings in the phone.
All other stuff was completely too much. Sorry
Im using that method since i had the Touch HD and still use it with Gmail on the HD2 and my mails stay on the huuuuuuge google servers too.
Undoubtedly imap has its advantages, certainly on the phone its working well for me.
You did raise a point:
"POP catches the mails from your server and deletes em from it"
Should this happen when the you have set-up an account on the device thats configured to "do not delete messages from the server"? Because despite my account being set-up this way my emails were being deleted (or archived, either way, disappeared!) nevertheless. That's specifically why i wanted to detail why I did what I did as I'm sure this issue could catch other people out.
POP is designed to catch mails AND clean up your email account on the server.
This makes sense when you have limited storage space (i have an arcor account too and have only 25mb on there).
From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option.
This is mostly the reason that the emails get deleted when using POP.
IMAP is designed to give you the opportunity to have a look at your emails like on the server.
When you read an email on your pda the mail will be automatically flagged as read on the server too.
It is some kind of sync.
There are these two well known ways just to give you the opportunity and fulfil your needs. Just use the one that serves you well.
In your case this will be IMAP
"From my knowledge the client and server must support the "leave emails on server".
Look in desktop Outlook you have the opportunity to check a box with this option.
In our pda version of outlook we dont have that option"
When i was setting up the account on the HD2 I was ticking this option to leave message on server upon deletion (see screen shot), although it seems i was misunderstanding this function.
Yeah the function you checked was only for the deleted mails.
It just tells the server what to do with the mails that you deleted on your device.
Sounds good, I'd just replace imap access on the HD2 with activesync, even better.
I'm interested in what your "weird configuration in outlook that makes you not able to use imap" is though.
Can I sync all the emails I have 'attached' to outlook to my HD2 without having a whole bunch of different email inboxes for each email inbox on my phone? (I think I'm even a little confused with that sentence :s)
I use a personal gmail account and a seperate work account, both through outlook on the computer. Each having the same inbox is pretty nice. I was wondering if it was possible for the hd2 to 'send/receive' in the same email inbox for these two different emails? I'd like to use direct push and receive everything constantly, as promptness is my preference. Can I do it similarly to how I have it set up on the PC?
I gave this a quick look and didn't see a similar thread anywhere, and I hope this made sense. Please let me know what I can do to accomplish this.
Thanks in advance.
You could create a new gmail account, and then link your phone to that account. Forward all messages from both the work exchange account and current gmail account to that new account. Voila!
Otherwise, it's pretty impossible to get 2 push mail accounts into one account on the phone.
I have used Outlook forever and thinking about changing but there are some things I do not know about Gmail that may not be possible. I have been stuck on Outlook because I have total control of my mailbox on my home server (.pst file) and I use a two business emails addresses from domains I own.
1. I own two domains and I have emails addresses I created from them. How or can they work in Gmail so email from my paid email addresses hit gmail then my device?
2. How much stored mail can I keep in gmail...my .pst file for Outlook is big?
I have had a gmail address for years but do not use it at all besides for the market I use emails from my domain but I would like to get the wireless sync going if it all can work in gmail...
Advise...
you can setup forwarding to forward all ur mail to gmail.
if these servers support imap/pop u can do wireless sync without having to first go to gmail. the phone fully supports configuring your own server settings for mail.
I run a small biz off of google apps.
While I'm not savvy on everything outlook has to offer at the server level, I was amazed at the options google apps domain and email hosting offered to make a transition from any platform.
Well looks like it works but I have one problem...
I setup the pop mail account in gmail from my PC off the website. I can send\compose emails and select my pop mail account to send. However from the Droid, when I compose I only see gmail...how can I see the pop I created from the website to push to my DINC? I want to be able to select the pop account I want to send from off the phone for gmail?