Database Users

[TUT] how to perform a hardreset!

To perform a HTC HD2 Leo hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see a message on the screen telling you this will erase xxxxxxxx......
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.

Soft Reset
If i may add,
A soft reset,
1. Open the back with your thumb or finger
2. The RESET button is located below the bottom left slot for the battery and the SIM card. Use a small object with a blunt point like a toothpick to the RESET button.
3. Your phone will restart and the Home screen appears.
Correct me if im wrong,

Sorry im a newb, but what is the precise difference between hard and soft reset?
Will a soft reset delete stuff such as contacts, pictures and music? And will hard reset do the same?

thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).

HD2Owner said:
thanks smaberg...
you should add the two other methods to the first post
there is the soft-reset button (little red button) and a software method (clear storage).
Click to expand...
Click to collapse
the "software" method (clear storage) is a hardreset, witch means you will restore it to factory default, deleting all info on phone...
the softreset only restarts the phone.
after flashing a new ROM i always recomend a hardreset afterwards, to be sure to get rid of all leftovers...

(Useful if flashing a rom and battery is less than 50%)
Enter bootloader mode:
Momentary press the red reset button on the back of the device, near the sd card slot, while holding the volume down button. Keep pressing on the Volume down till you see the bootloader screen. If you did not have volume down pressed as you were pressing on the reset button the device is just gonna reset and no change will take place.
Else, you will see "serial" written on the bottom middle of the screen if you're not connected to the PC via USB cable yet. "USB" will replace "Serial" when windows recognizes the device. Once on this state, you can press "next" on the rom installer where you have to acknowledge you connected the device via USB and your battery is grater than 50% and so on and so on.
You can start the installer on the PC prior to connecting the device in Bootloader mode. I don´t know what happens if you enter bootloader while connected to the PC (if you don't either, don't do it!!)
Note: I advise against using this mode with less than 10% or so. I guess you could end up with largest screened brick in the market.

To clarify previous posts:
Hard reset: Resets the device to factory defaults or to the last rom you installed.
How?
-Hardware method: combo of hardware buttons (described above)
-Software method: slide through HTC sence till "Settings" bar and select "Security" (top option). Then select "Factory resets" (last option). To my knowledge it does absolutely the same thing as the hardware method. correct me if I'm wrong.
Soft Reset: changes you made will take effect after the device resets (installed apps or reg edits...) OR you got to a sticky situation and you need to reset to get everything running smooth again (device shows abnormal operation of some kind).
How?
-Software method: Hold the power button till the quick list appears and press "power off" option on the top. You can also be presented with this option after installing some apps or after changing something within an app.
-Hardware method: remove the back cover and press the little red button near the sd card slot. Useful if the device stops responding and you are unable to soft reset by any other way.
Enter Bootloader Mode: allows for flashing devices in any battery state. It doesn't do anything by itself, just allows roms to be flashed. Some people have gotten stuck on this screen http://forum.xda-developers.com/showthread.php?t=599259, so use the search tool and read up before using. After flashing a rom you will loose every setting and file you had on the device itself. SD card will remain untouched (or so it should). I've read people advising to remove the card prior to flashing. Not exactly sure as to why. Files saved to the SD will remain intact. Apps installed on the SD card (aka. "Storage") will remain intact, only not registered or linked with shortcuts anymore. The device basically doesn´t know they exist.
How?
-Harware method: button combo (described above).
-Software method(ish): If you don't have to manually enter bootloader, the rom installer will take your device through this step without you having to do anything besides connecting through USB (activesynk, I guess) and running the RUU_LEO_xxx.exe file. You will see a progress bar on both PC and device as the rom is flashed.
Note: Reseting the device (turned on) while pressing a key (ex.: vol down) does the same thing as pressing the power button (with the device turned off) while pressing that same button (vol down).
Maybe you could transfer this info to the 1st post and clean up the thread a bit... Even, this could be at the Wiki section. Or better, a link on the Wiki to this thread

Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba

sebacu said:
Hi guys,
I tried with both volume up and down pressed to hard reset, but not really successful. Perhaps I am doing something wrong?
Regards,
Seba
Click to expand...
Click to collapse
did u press power while pressing vol up/down?

Well, for entering bootloader mode, you can do it in "software mode" without having a PC connected to your PPC.
You can just run EnterBootloader.exe from your device.
(see attachment)

wazaaappp said:
did u press power while pressing vol up/down?
Click to expand...
Click to collapse
yes, I did. But when pressing I do not feel that is actually "making contact" I tried several times...
I will try with the bootloader from above...let's see...
Thanks and regards,
Seba

If, for some reason, you cant hard reset using the power button, you can always press the reset button on the back of the device while pressing both vol up and down. After the vibration, it will enter the hard reset menu (remember to keep pressing both vol buttons till this point).

By the way: were you pressing the power button and both vol buttons with the device turned off? Cuz, with it turned on, you are just cycle through the quick list and vol menu like crazy.

Yep...pressing with phone off.
I tried with the reset button from the back of the phone and it worked.
Thanks guys...
Regards,
Seba

Help.. I can't turn on my htc

I installed Miri Topaz Keyboard from http://blog.celogeek.com/mobile/mob.../#cg_880601ece8119b663a92f2a39784b881cc20f2b2
And after installation phone request me to phone reset, i clicked OK and than i saw text "smart mobility" with some numberl which look like IP, but i think that was a version number (u know numbers were red). When blackstone should show logo windows, it shown black screen. After reset, and after put out and put in battery, SIM card and memory stick it is showing this same. Please Help.
It looks as if windows mobile is broken, but why? I just installed keyboard. Please help again ;/
WM 6.5 Miri Manila 2.5 v.13

Domin1992 said:
I installed Miri Topaz Keyboard from http://blog.celogeek.com/mobile/mob.../#cg_880601ece8119b663a92f2a39784b881cc20f2b2
And after installation phone request me to phone reset, i clicked OK and than i saw text "smart mobility" with some numberl which look like IP, but i think that was a version number (u know numbers were red). When blackstone should show logo windows, it shown black screen. After reset, and after put out and put in battery, SIM card and memory stick it is showing this same. Please Help.
It looks as if windows mobile is broken, but why? I just installed keyboard. Please help again ;/
WM 6.5 Miri Manila 2.5 v.13
Click to expand...
Click to collapse
Hi Domin1992,
as stated above, you have mentioned that you performed a reset - was this a soft reset only with your stylus?
If you are unable to power on your phone at all, then there may be a possibility that you have a hardware issue (could be a problem with the motherboard circuit or battery).
How do you charge your phone? Via the mains adapter, or the USB link?
Try connecting your phone via your external power source using your mains charger or via USB cable and leave it for 2-3 hours and see if it picks up. (also look on device for indication of it receiving power by the lit LED).
If you have a charged battery insert it and power on the phone. If your phone doesn't have a hardware damage it should start. If it powers on (with the phone powered on, regardless of what's been displayed), then try performing a hard reset - especially if you cannot load the Manilla interface then i think you should try doing this. Also note that by performing a hard reset, you will lose all data stored in your phones RAM (this excludes data stored on your MicroSD card)
Regards.

After installation, device was doing reset after I clicked OK when device request me to do it.
When my device didn't want to load windows logo, I take out battery (device don't working without battery during is pluging to external power source) and I used stylus to reset.
I used to charge my device via mains adapter. You know it is USB link plugged to small box which is going to socket.
Today morning I pluged my device to external power source, and want to power on. After 10 minutes there is text.
"The device is unable to boot because either you have tourned off the device incorrectly or tried to install an application from untrusted source. Press Volume Up to rest your device or press your other button to cancel. This operation will delete all your personal data and restore the device to it's factory default settings."
Ok thats great, but i try to press Volume Up and I haven't reaction.
No one button isn't working.
I have to press this button once, 5sec or 10sec?

This is a hard reset. You should pres the button just once.
You should tell us if you can enter the bootloader,you used HSPL or USPL, this way someone could help you.
My opinion is that you should flash again using the card method.But for this to work you should have the HSPL and be able to enter bootloader.
So some more info would be good.
Good luck.

OK..
I have HSPL.
I downloaded bootloader from http://forum.xda-developers.com/showthread.php?t=347700
I set all what I should and press ok and than I see "USB port can not open".
I can't find card method for blackstone.

Ok.
It is simple enough.Just folow the next steps:
1. Download a rom that you like.
2. Rename the .nbh file to BLACIMG.nbh.
3. Copy BLACIMG.NBH into the root dir of your Storage Card.
4. Be sure to have at least 30% of charge.
5. Turn off your device by using the Power Button
6. Go to bootloader mode. Push and hold Vol Down + press Power button.
7. As soon as presented the message, push Power button to start flashing or Volume Down button to cancel.
8. The whole procedure will take about 3 minutes. After you finish and see the relative message, soft reset your device, you are ready.
Good luck and keep us posted.

Now I have problem with bootloader mode. I put in micro sd, turn on bootloader mode (poweron with volume down) and than in device I have
"Black100 32M
SPL-1.56.oliNex
MicroP-BlackStone (LED) v6"
on red-green-blue-white background
And for half second device show
"Loading!
No Image file"
Whats wrong?

2 Things:
1) Make sure you called the file BLACIMG
2) Make sure you place the file in the root of your SD card, not a folder.

Everything I did, how you told me. It isn't working still.

OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.

Domin1992 said:
OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.
Click to expand...
Click to collapse
Excellent

Domin1992 said:
OK.. Thank you very much.
My device is working now.
I cant belive i just put in SIM card
And restore device to factory default settings.
Thank you a lot.
Click to expand...
Click to collapse
You are welcome. Glad that all is good.

[Q]

Alright everyone, I have an NC that I rooted quite awhile ago to great success. However, in my quest for updating to ics, I completely deleted everything. Buttons don't work, and for some reason I can't have it access my computer's hard drive because it won't turn on.
So, if anyone has any ideas for fixing it, it would be much appreciated. All I think I need is the original NC software (everything) and a way to put it on the hdd that I can't access. Thanks in advance.

I think you should be able to make (or re-use) a CWM card and use it to install a fresh rom. Unless it's totally borked, the NC should still boot first from the SD card.

I would, but the only problem is that I cannot even get the device to power on, the buttons don't work.
Edit: Here's the deal, I just need the damned thing to power up for me so I can mount the sdcard and restore it. But whatever utility makes the buttons work, is gone - they aren't just merely broken. So I can press the buttons and the kernel or whatever it is that interacts with the buttons will not understand what is going on because the utility is not there.
If anyone has a solution for either powering it on via usb (with the device off) or getting the buttons to work again, great.

Can anybody access their NC cwm for me and try to find whatever it is that I deleted? It has something to do with buttons or what not.

Are you holding the power button on for several seconds.. Until the screen flashes?

davidr415 said:
Are you holding the power button on for several seconds.. Until the screen flashes?
Click to expand...
Click to collapse
^ What he said. Sometimes I have to hold the power down for quite a while, or try it several times. This is usually after an SOD (it may help to have it charging too).

Yes and yes. I hold it for quite awhile. Still does nothing.

Have you tried holding down the n button along with the power button?
Hold both for 10 seconds. Release. Hold power button alone for 10 seconds. Sometimes it takes 2 or three cycles of holding down both buttons, then the power.button to get the nook reset.
Sent from my NookColor using xda premium

Zoolu.Taylor said:
Alright everyone, I have an NC that I rooted quite awhile ago to great success. However, in my quest for updating to ics, I completely deleted everything. Buttons don't work, and for some reason I can't have it access my computer's hard drive because it won't turn on.
So, if anyone has any ideas for fixing it, it would be much appreciated. All I think I need is the original NC software (everything) and a way to put it on the hdd that I can't access. Thanks in advance.
Click to expand...
Click to collapse
Just because the screen does not flicker, and you can’t access the file system from your computer using a USB cable, does not mean that the device has not powered on. I can format the whole file system, and the power button will turn it on every time. For turning on the device, the power button is independent of the file system.
It sounds like you have just screwed up the files in the boot partition. I screwed up my device to this point more than a couple times. I had the same none flickering screen, and no file system access from a USB cable. The NC is programmed to boot from a SD card before internal storage, there is really no way that you could have screwed it up to the point that it won’t continue to do that. Below are the steps that I have always taken to get back to a working device,
*fully charge the device, this is very important, because the device might have been on this whole time, and you just could not see it
*Download the stock 1.2 update.zip found HERE, get the “update-nc-stock-1.2-signed.zip” file
*Now download the file to make a bootable CWM card found HERE
*Follow the directions in that post to make your bootable CWM card, then place the “update-nc-stock-1.2-signed.zip” file onto that card
*Put the bootable CWM card into your NC
*Hold the power button, and count to 3, then let go
*If after a count to 10, nothing has appeared on the screen, repeat the last step, you most likely just turn the device off.
*This time CWM should load up, select “wipe cache partition,” followed by “wipe cache partition”
*Now scroll down to and select “mounts and storage”
*Now scroll down to and select “format /boot”
*When that has completed, you will then select “install zip from sdcard”
*Then select “choose zip from sdcard,” and select the “update-nc-stock-1.2-signed.zip” file
*If you receive an error at the very start of the install process, you need to select “toggle script asserts,” to disable script asserts
*When that has completed, remove the card, select reboot the device, and boot the device no SD card in it
Your device should now boot just like stock. At this point you should be back to a completely stock NC.
Report back with any results, good or bad.

Is it necessary to format /system and /data as well if changing between firmware?

Can't try it just yet, but after I'm done traveling it will be top-priority.

reinstalling windows in htc

last day my htc surround got reset..automatically several times...so i decided to downgrade from existing mango to 7 version...using zune... but during downgrade error happened..from then on my screen is like as shown in the pic...i tried hard reset and it failed...now wen connecting to zune it isnt recognizing the device..so help me to solve this....and im just a newcomer to this so i request ur full coperation...pls......
some of details i have about the phone
pd26100 SS-BC(4K)
SPL-4.3.2250.0(128976)MNG
MicroP(LED) 0x09
TOUCH C1(v69)
SD SANDISK 15193MB
Parition Info-v211v413
BL CRC-0x1a11DF74C
OS(SI) CRC-0x61C50C3A

Try to reset your phone to factory default using phone buttons and then restore with Zune (or with WP7 Update Cab Sender).
If you can turn off the phone do it. For unresponsive or frozen phone, remove the battery and put it back again after few seconds.
1. Press Volume up button and hold then press Volume Down button and hold and then press the power button (briefly) to switch the phone on.
2. Keep holding the volume up and volume down buttons until you see a reset screen option.
3. Now follow the instructions that will show up on your mobile screen to factory reset your phone.
If it does not help, flash another ROM (official or custom). But you must understand, that all your information on phone will be erased and you would not be able to restore with existing Zune backup!!!

NiggaWithAttitude said:
Try to reset your phone to factory default using phone buttons and then restore with Zune (or with WP7 Update Cab Sender).
If you can turn off the phone do it. For unresponsive or frozen phone, remove the battery and put it back again after few seconds.
1. Press Volume up button and hold then press Volume Down button and hold and then press the power button (briefly) to switch the phone on.
2. Keep holding the volume up and volume down buttons until you see a reset screen option.
3. Now follow the instructions that will show up on your mobile screen to factory reset your phone.
If it does not help, flash another ROM (official or custom). But you must understand, that all your information on phone will be erased and you would not be able to restore with existing Zune backup!!!
Click to expand...
Click to collapse
i tried factory rest several times but it isnt enough....i saw some posts saying its the problem of sd card...does it have anything to do with it....

mridhulkm said:
i tried factory rest several times but it isnt enough....i saw some posts saying its the problem of sd card...does it have anything to do with it....
Click to expand...
Click to collapse
Try to flash another ROM. Maybe yor restore files at phone are damaged (it is my opinion, don't know about restore technique).
I have read about problem with SD card, but there were another symptoms.

[Q] Dell Venue 8 Pro Recovery corrupt

Due to my own actions (idiot) I deleted the recovery partition to try to regain 9gb it took from me. I would like to reformat and start again but I cannot. I have tried the following dell advice:
these are the steps to reset your tablet:
1. If your device is not turned off already, hold the power button for 10s to power it down.
2. Once it's powered down, press the power button to turn it on.
3. When the Dell logo appears (you may have to do it as soon as the screen turns on instead of wait for the logo to appear), hold the power button again to turn it off.
4. Do this process 3-4 times (they said 4, but it was only 3 for me) until you see something at the bottom saying that it's starting automatic system repair.
5. From there, you should see a menu. Choose "Troubleshoot", and the next menu should ask if you want to reset your PC along with some other options.
6. Choose reset PC, and when you get to the two options that ask "just delete files" or "fully reset PC", choose the second option. From there you should be able to follow the instructions to setup your device.
When I get to restore it asks for system files? I have tried the Dell recovery but that fails as well.
I have made a boot disk on my USB via an OTG cable which is recognised by the tablet, but it refuses to boot from this even after setting the bias to 1st boot from the USB.
Can anyone advise me of how to solve this problem and reformat and start again.