Unlocking G2 through T-Mobile with friend's account? - G2 and Desire Z General

I just got a G2, and I need to unlock it for AT&T. My friend has a T-Mobile account, if I have them call T-Mobile and give them my IMEI for my phone will they give my friend the unlock code? Or does the phone have to be registered on my friend's plan?

I'm pretty sure T-Mobile will only unlock it if the contract is over. You can easily unlock it yourself in a few minutes. Follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=855764

Vandam500 said:
I'm pretty sure T-Mobile will only unlock it if the contract is over. You can easily unlock it yourself in a few minutes. Follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=855764
Click to expand...
Click to collapse
Actually, they'll unlock it even if you're still under contract. Here's the requirements:
http://support.t-mobile.com/doc/tm51885.xml

Vandam500 said:
I'm pretty sure T-Mobile will only unlock it if the contract is over. You can easily unlock it yourself in a few minutes. Follow the instructions here:
http://forum.xda-developers.com/showthread.php?t=855764
Click to expand...
Click to collapse
Far from true, you have to wait only a few weeks, and they will gladly give you the unlock. I've done it with at least 3 different devices. I have no problem providing proof by way of screen shot as well, if you want to see. I called them to get my G2 unlocked just 45 days (approx) after the phone was just released.

Related

Phone Unlock

Hey I just got the Tmobile HD2 but I have ATT and was wondering whats the best and fastest website to unlock this phone.
It it is a Tmobile HD2 you should be able to call them , they will unlock it ....
If you are not a tmo customer they make you jump through some hoops but will do it for free ...
cfcoleman said:
Hey I just got the Tmobile HD2 but I have ATT and was wondering whats the best and fastest website to unlock this phone.
Click to expand...
Click to collapse
You can buy unlock codes from ebay or places like that. But after 40 days, you can call T-Mobile and theyll provide you with the unlock code for free. Also flashing a ROM might unlock it but im not sure
bskballa92 said:
You can buy unlock codes from ebay or places like that. But after 40 days, you can call T-Mobile and theyll provide you with the unlock code for free. Also flashing a ROM might unlock it but im not sure
Click to expand...
Click to collapse
No, flashing a ROM is completely separate from sim-unlocking The upside to that is that once you sim-unlock it, you can flash all you want without having to do it again.
Ok. Thanks for the help. I tried TMobile but they said only if I am a tmobile customer. So thats why I was asking for a good unlocking website. But I will try tmobile again today. Thanks again. But if anyone knows of a good one just in case can you please post it.
some friends advised me this one
cgi.ebay.com/Unlock-CODE-HTC-T-Mobile-G1-My-Touch-3g-HD2-Touch-G2-/130380801506?cmd=ViewItem&pt=LH_DefaultDomain_0&hash=item1e5b4d25e2
There are cheaper unlock, but I'm not sure that they are working

need g2 unlock code.

where is the best place to get one? thanks.
Universal androot roots ur phone. Even works on 2.1 firmware ( tmobile anyway )
Sent from my HTC Hero using Tapatalk
george1983c said:
Universal androot roots ur phone. Even works on 2.1 firmware ( tmobile anyway )
Sent from my HTC Hero using Tapatalk
Click to expand...
Click to collapse
huh? i need to unlock to use my att sim.
Good luck and post back if you find someone who can help you. I have called T-Mo three times now and they do not even have the codes available to them yet for the G2. I was told it could be 2-4 weeks before they are available directly from T-Mo.
carlsbad0331 said:
Good luck and post back if you find someone who can help you. I have called T-Mo three times now and they do not even have the codes available to them yet for the G2. I was told it could be 2-4 weeks before they are available directly from T-Mo.
Click to expand...
Click to collapse
that sucks, ok, thanks.
[MOD_EDIT]
^ thanks. guess they are out there. but im not a tmobile customer.
I just bought one in ebay and the seller will get the unlock **** for me
more discussion about G2 unlocking here:
http://forum.xda-developers.com/showthread.php?t=799830
A senior moderator on XDA should merge "HTC Vision"/ "HTC Desire Z" and "Tmobile G2" into 1 category. What makes it more confusing is that originally the G2 is referred to the HTC hero.... lol
o>c said:
I just bought one in ebay and the seller will get the unlock **** for me
Click to expand...
Click to collapse
Let us know how that unlock **** works for you... Not that I am personally interested in ****, but hey... maybe someone is!
o>c said:
I just bought one in ebay and the seller will get the unlock **** for me
Click to expand...
Click to collapse
LOLOLOL. Bad typo? ROFL.
carlsbad0331 said:
Good luck and post back if you find someone who can help you. I have called T-Mo three times now and they do not even have the codes available to them yet for the G2. I was told it could be 2-4 weeks before they are available directly from T-Mo.
Click to expand...
Click to collapse
I got my code from T-mo. If the service rep tells you that the G2 is not in the system yet, suggest that he make the request with another phone (ex. G1) and write in the notes field that the phone is a G2. HTC is the one that actually processes the request. I received my code in about 24 hours (on a weekend, no less).
jashsu said:
I got my code from T-mo. If the service rep tells you that the G2 is not in the system yet, suggest that he make the request with another phone (ex. G1) and write in the notes field that the phone is a G2. HTC is the one that actually processes the request. I received my code in about 24 hours (on a weekend, no less).
Click to expand...
Click to collapse
I have been unlocking all of my phones from T-Mobile directly for the past few years. I personally have never had any issues, and I travel overseas quite frequently.
Although I've read some horror stories on here, I'm just glad I haven't had to experience anything of the sort!
http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision
Scroll down to Rooting G2 and Desire Z
If you root it you can turn off the sim-lock, in other words, unlock your phone no need for an unlock code.
James_Caliber said:
http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision
Scroll down to Rooting G2 and Desire Z
If you root it you can turn off the sim-lock, in other words, unlock your phone no need for an unlock code.
Click to expand...
Click to collapse
I used this guys method:
hxxp://g2hacks.com/g2-hacks/how-to-root-g2-phone/
The Wiki instructions and his instructions are similar to begin, but stray from the Wiki once gfree is mentioned.
I'm rooted, but not unlocked, which I need to be. Can I install gfree for unlock? Would there be any conflicts?
Cheers,
Danny
Edit: Sure enough there was instructions a bit farther down the Wiki page that walked me right through. I'm unlocked and blazing around the interwebz at EDGE speeds with AT&T.
James_Caliber said:
http://forum.xda-developers.com/wiki/index.php?title=HTC_Vision
Scroll down to Rooting G2 and Desire Z
If you root it you can turn off the sim-lock, in other words, unlock your phone no need for an unlock code.
Click to expand...
Click to collapse
Is this permanent? what's the difference to unlock it with code?
jaoyina said:
Is this permanent? what's the difference to unlock it with code?
Click to expand...
Click to collapse
Im pretty sure you can roll everything back if you want via gfree. Follw that wiki link and read up. It worked for me.
Danny.B said:
Im pretty sure you can roll everything back if you want via gfree. Follw that wiki link and read up. It worked for me.
Click to expand...
Click to collapse
I will try that, it seems better than the unlock code, I saw someone lose signal after using code even with t-mobile sim card.
jaoyina said:
I will try that, it seems better than the unlock code, I saw someone lose signal after using code even with t-mobile sim card.
Click to expand...
Click to collapse
We got this G2 through an upgrade with T-mobile. I called T-mobile to get the unlock code 1/23, so I could use this phone with my AT&T plan, and have yet to receive it. ( Not that I need it now anyway )
It recognized my AT&T sim, and my cell service was instant. The data was hesitant to work so I had to manually enter the APN info via settings. Other than that it worked as advertised.

Unlocked AT&T Note 7

I was thinking about requesting to unlock the Note 7 from AT&T when I get the phone or maybe in a couple month. Have any of you unlocked a phone through them before? does it cost anything?
Unlocked AT&T Note 7
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Thanks, does that get rid of the bloatware at all too?
XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
e36eury said:
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
Click to expand...
Click to collapse
Thanks again, is that better than Package Disabler Pro?
XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
XavierAD said:
Thanks again, is that better than Package Disabler Pro?
Click to expand...
Click to collapse
Dunno. It's what I use, it works. Can't say if it's better or worse.
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
DuffmasterFresh said:
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
Click to expand...
Click to collapse
Weird. Mine worked fine with my AT&T sim.
These were the unlock instructions they sent me to unlock my AT&T Galaxy S4:
Instructions:
Unlock Steps - Use Non-AT&T SIM Card
1. Power off the device, remove the battery, and insert a non-AT&T SIM card.
2. Re-insert the battery and power on the device with non-AT&T SIM.
3. The device displays Enter the device unlock code.
4. Enter the eight-digit unlock code.
5. Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.
EDIT: I just went online and looked for a different unlock method because I don't have another sim card and I don't want to go to T-Mobile to ask for one. Remove your sim card, power on the phone, go to the dialer and enter #7465625*638*# then enter your unlock code, which should be emailed to you from AT&T after you ask them to unlock it.
You can always get a free T-Mobile sim to throw in it for the unlock.
e36eury said:
You can always get a free T-Mobile sim to throw in it for the unlock.
Click to expand...
Click to collapse
Thanks, I had no Idea you could do that.
e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Just yesterday I've talked about this at att store, and the guy told me I have to use their service (active account) for at least 6 month after purchasing a phone, before they allow unlock it...wtf?
May be the case now, but a year ago when I bought my wife her iPhone 6, it unlocked the first time I hooked it to a computer (about an hour after walking out of the store with it), and my S7e was unlocked after the 14 day return policy was up. Doesn't mean there hasn't been a recent change, but when I've paid for a device outright it's always been unlocked.
Does anyone know if the wifi hotspot validation is disabled after ATT unlocks the phone? I'm not feeling like asking AT&T permission on when to enable wifi hotspot on my phone that I have paid a full price for.
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
domineus said:
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
Click to expand...
Click to collapse
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
ParishM said:
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
Click to expand...
Click to collapse
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
domineus said:
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
Click to expand...
Click to collapse
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
ParishM said:
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
Click to expand...
Click to collapse
That's nothing. Third call this morning
I have to go back to the store and rescan it so it registers in their system. Seriously, I was told that.
I'll call back in a few minutes - it's been close to an hour. But that's unnerving. Can't they see there's something wrong with the att unlock website? It's rather simple actually.
it's a hassle but it can be done

can you unlock bootloader with temporary unlock?

I have 1 month of temporary unlock on my One Plus 6T ( TMO ) variant. Is it possible? I have talk with a lot of representatives with no luck on a complete unlock
atrix_noob said:
I have 1 month of temporary unlock on my One Plus 6T ( TMO ) variant. Is it possible? I have talk with a lot of representatives with no luck on a complete unlock
Click to expand...
Click to collapse
Unfortunately, you cannot unlock oem unlock toggle or bootloader with temp unlock. It must be permanent unlock.
ozzmanj1 said:
Unfortunately, you cannot unlock oem unlock toggle or bootloader with temp unlock. It must be permanent unlock.
Click to expand...
Click to collapse
Aw, yeez. Bad luck then. I had 0 luck with all of the representatives on a permanent unlock.
atrix_noob said:
Aw, yeez. Bad luck then. I had 0 luck with all of the representatives on a permanent unlock.
Click to expand...
Click to collapse
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
ozzmanj1 said:
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
Click to expand...
Click to collapse
I'm so jealous man, I want to be able to flash the international version.
I'll have to insist more
ozzmanj1 said:
I got mine unlocked via twitter Tmobile Help. Took 3 reps and they were able to unlock. I have been with Tmo for about 10 years and did tell them I had no intentions of leaving their service. Got it unlocked in 10 minutes. Now I am completely bootloader unlocked and running the 6T international rom.
Click to expand...
Click to collapse
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
bigmikey307 said:
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
Click to expand...
Click to collapse
Many of us have received unlocks without paying off the device. It really depends on how lucky u are.. There are also factors like length of time with TMO payment history f type of account etc.
Sent from my iPhone using Tapatalk
djkinetic said:
Many of us have received unlocks without paying off the device. It really depends on how lucky u are.. There are also factors like length of time with TMO payment history f type of account etc.
Click to expand...
Click to collapse
Im gonna be upset if i can't shmooze him to unlock it for me
SIM UNLOCK is different than BOOTLOADER UNLOCK.
With the temporary unlock, it is just if you're traveling somewhere and want to use a different sim card, even if you have the permanent unlock through the app, it won't unlock the bootloader. You would want to request to unlock the bootloader.
I have tried so many times with this guy, still nothing. I have explained my payment history, length of service, and how others have gotten it unlocked and still nothing
bigmikey307 said:
Wait what!? Did you pay off the phone? Because I'm not about to go ask them again to do it for me if they only did it for you because you paid it off.
Click to expand...
Click to collapse
I have not paid anything on my phone. I have been with Tmo for about 10 years. I asked for a sim unlock as my wife is from China and we go there for 6 months to teach English. They unlocked my phone, then I just got my code and sent to Oneplus and am now sim and bootloader unlocked.
I asked for my sim unlock via Twitter Tmobile Help. Tooks three different people, but got it approved. I just assured them that I was not going to leave Tmo. We have 12 lines total (my entire family shares the account, each family pays for just their line, so my wife and I are $40 a month unlimited, plus my dad is on there so we get military discount. Twelve lines and 10 years, yeah not going anywhere.
ozzmanj1 said:
I have not paid anything on my phone. I have been with Tmo for about 10 years. I asked for a sim unlock as my wife is from China and we go there for 6 months to teach English. They unlocked my phone, then I just got my code and sent to Oneplus and am now sim and bootloader unlocked.
Click to expand...
Click to collapse
So a SIM Unlock code worked to unlock the bootloader? That doesn't seem right
bigmikey307 said:
So a SIM Unlock code worked to unlock the bootloader? That doesn't seem right
Click to expand...
Click to collapse
No, you need to sim unlock first. Then once you are sim unlocked permanently, you use fastboot commands to get a code for your bootloader. You send this bootloader code along with your IMEi to onpluses website, after 7 days you get a unlock.bin file that you fastboot flash to unlock your bootloader permanently.
---------- Post added at 11:34 PM ---------- Previous post was at 11:33 PM ----------
ozzmanj1 said:
No, you need to sim unlock first. Then once you are sim unlocked permanently, you use fastboot commands to get a code for your bootloader. You send this bootloader code along with your IMEi to onpluses website, after 7 days you get a unlock.bin file that you fastboot flash to unlock your bootloader permanently.
Click to expand...
Click to collapse
I asked for my sim unlock via Twitter Tmobile Help. Tooks three different people, but got it approved. I just assured them that I was not going to leave Tmo. We have 12 lines total (my entire family shares the account, each family pays for just their line, so my wife and I are $40 a month unlimited, plus my dad is on there so we get military discount. Twelve lines and 10 years, yeah not going anywhere.
bigmikey307 said:
I have tried so many times with this guy, still nothing. I have explained my payment history, length of service, and how others have gotten it unlocked and still nothing
Click to expand...
Click to collapse
This same guy denied me I just waited for a different rep.
I have talked already with 4 different rep. No luck here.
GUYS! After 7 attempts I got my phone unlockeddd!!!
The only people seeming to have luck are ones I regular Jump which is a purchase program. Jump on demand, which is a lease program aren't having any luck.
---------- Post added at 02:09 AM ---------- Previous post was at 02:09 AM ----------
atrix_noob said:
GUYS! After 7 attempts I got my phone unlockeddd!!!
Click to expand...
Click to collapse
How???
TheKnux said:
The only people seeming to have luck are ones I regular Jump which is a purchase program. Jump on demand, which is a lease program aren't having any luck.
---------- Post added at 02:09 AM ---------- Previous post was at 02:09 AM ----------
How???
Click to expand...
Click to collapse
So after several attempts of trying to get the phone unlocked with no luck.
I waited 30 mins or so to try if I could get to another representative, I told him that I needed the phone unlocked so I could travel to London and China ( which is false ) but anyways I kept going with that story.
A rep called Kimi got my last message, he said he could override the 40 days rule if I met some special requirements.
The Phone is not on my account, it's on a friend account and I told her this phone was a gift from a family member, that I don't have access to his account and that I have my account. She asked for my tmo account info and imei num amd after waiting for about 15min she told me to go to the tmo device unlock app and try pressing the Permanent unlock button which do the trick and now my phone is unlocked
atrix_noob said:
So after several attempts of trying to get the phone unlocked with no luck.
I waited 30 mins or so to try if I could get to another representative, I told him that I needed the phone unlocked so I could travel to London and China ( which is false ) but anyways I kept going with that story.
A rep called Kimi got my last message, he said he could override the 40 days rule if I met some special requirements.
The Phone is not on my account, it's on a friend account and I told her this phone was a gift from a family member, that I don't have access to his account and that I have my account. She asked for my tmo account info and imei num amd after waiting for about 15min she told me to go to the tmo device unlock app and try pressing the Permanent unlock button which do the trick and now my phone is unlocked
Click to expand...
Click to collapse
Is the phone under a lease or payment plan (jump or jump on demand) and what's the status with your account, how long have you been with them, etc? I've tried everything, they said the absolute only way for them to bypass everything and whitelist my imei for a permanent unlock regardless of any payments on the phone, what my account status is, etc would be if I was paying on the 6T and not leasing it.
TheKnux said:
Is the phone under a lease or payment plan (jump or jump on demand) and what's the status with your account, how long have you been with them, etc? I've tried everything, they said the absolute only way for them to bypass everything and whitelist my imei for a permanent unlock regardless of any payments on the phone, what my account status is, etc would be if I was paying on the 6T and not leasing it.
Click to expand...
Click to collapse
Jump has nothing to do with it. I'm not on it and I got mine unlocked

T-Mobile (USA) Carrier Lock

I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that *some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Mikesmith2738 said:
I got an S10+ as a gift. I asked T-Mobile support to unlock it and they said no problem and that it would take 72 hours.
Well it's been over a week and I've been back and forth with support trying everything up to and including a factory reset all with no luck. They're now saying that they've "exhausted their efforts" and that “some phones can't be unlocked".
I've never experienced this with support before and am not sure what to do next. I'm pretty sure Samsung is just going to refer me back to the carrier if I try them. Any suggestions?
Thanks in advance.
Click to expand...
Click to collapse
*Bump*
How do you know it's still locked?
Do you have an account with T-Mobile? Contact their Twitter at TMobile help they are usually way more helpful then calling or chatting thru their website and I've personally unlocked dozens of phones like that, paid off or not.
Outbreak444 said:
How do you know it's still locked?
Click to expand...
Click to collapse
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Mikesmith2738 said:
When I go to Settings and click "Permanent Unlock" I get an error message *Your phone isn't elligible to be unlocked. Reason code: 999".
However, you're right that I haven't tried to put in a different SIM maybe it already unlocked?
Click to expand...
Click to collapse
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
VICosPhi said:
If it is a Tmobile branded phone version then it is locked. Tmobile can unlock it as long as your account is 3+ month old and in good standing I think.
Click to expand...
Click to collapse
Again, their support said they entered it in the system to unlock and it's not working so I don't know what to do next. It's a weird position to be in.
It's my understanding that they used to unlock with an app, but that now it's built into the firmware? In any case, can't get it to work and they have literally said there's nothing else they can do which is really strange.
Mikesmith2738 said:
Again, their support said they entered it in the system to unlock and it's not working.so I don't know what to do next. It's a weird position to be in.
Click to expand...
Click to collapse
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Sent from my SM-G975F using Tapatalk
VICosPhi said:
If the person that gifted it to you got it from T-mobile store then it would be quick, but if they got it from elsewhere, T-mobile always has trouble finding that order and IMEI and takes forever to actually unlock it.
Click to expand...
Click to collapse
It's directly from T-Mobile, and I gave them a screen shot of the IMEI which they confirmed over and over.
If they can't unlock it, can a third party?
No one knows?
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Try with a non T-mobile SIM and if it is still locked, take it to the T-mobile store and have them call customer service to unlock. This way the store representative can let them know it is in fact locked.
Sent from my SM-G975F using Tapatalk
Mikesmith2738 said:
No one knows?
Click to expand...
Click to collapse
Bump
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Do we know if we can use a code to unlock the phone with different firmware? Are we stuck using T-Mobile's unlock protocol/app?
HtcOnekid said:
Having the same issue with TMobile always get my phones unlocked via Twitter s8, note8, s9, note 9, onplus 6t all on JOD one thing they all had in common was the unlock app with the new S10 they having build in into the system and I have spend 1 month trying to unlock it even have gotten the phone replaced thinking it was defective , T-Mobile chat has said multiple times they did a override to unlock and still nothing I feel like there is an issue with the new build in unlock process vs the unlock app
Click to expand...
Click to collapse
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Mikesmith2738 said:
That's my experience too... there's no app and T-Mobile seems to have no solution.
So what do we do now?
Click to expand...
Click to collapse
I traded in the S10+ to the LG g8 just to make sure is the phone since the LG still has the unlock app I'll test and see
Edit: asked TMobile via Twitter for the unlock and when through the app , pressed permanent unlock and walla
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it. I tried 3rd party unlockers and they said they couldn't unlock it. (all attempts with codes failed)
It was a real cluster-f.
I just buy my phones from ebay now. No carrier junk or branding and none of this nonsense either. Paypal is great if a seller tries to jerk you around. Fortunately I haven't had any problems.
djlee0314 said:
I was able to successfully unlock my phone through T-Mobile on twitter. They just need your IMEI and will whitelist it. There is no unlock app anymore. I did have to chat with another rep however because the first rep that tried to help me did something wrong on their end and they tried to tell me to use the unlock app which the S10's don't have.
Click to expand...
Click to collapse
Yeah their training is clearly a little behind, but I went through their escalations team and everything and they literally said the had "exhausted all efforts" and added that "some phones can't be unlocked". How crazy is that?
So my current question is... are there still third party unlocks possible?
cpufrost said:
Locking a device with zero EIP balance should be illegal.
I went through this when I bought a 128GB S6 Edge outright. The phone was paid in full at the store yet they wanted me to wait 40 days to unlock it.
Click to expand...
Click to collapse
Mines similar, a promo free phone with no obligation.

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