Cause of Touch Screen Failures - HD2 General

Hey everyone,
Throughout the last couple of months I've been reading a lot of touch screen stop working after a while.
Maybe we can all work together and figure out the cause.
So far i notice, people using hardware keys could cause touch screen to stop working, temperature change could cause issue, some people stated andriod could cause issues.
Just a couple of ideas.
Luckych

We'll my screen became unresponive when I turned it on with the end call button out of the blue one day, the touch did work with all the other keys though. However, within a week after that, none of the buttons made the touchscreen responsive again.
I just got my phone back yesterday from HTC warranty's repair center and they replaced the screen and the hardware keys.
However, now I can't seem to charge the phone correctly unless i apply pressure to the micro usb cable when it is plugged in the phone. If I just plug it in and leave it alone, it won't charge or connect to the computer. Not sure if it's the USB Cable or the phone, I have to buy another micro usb cable to test if it's the cable, else, it has to go back to htc again and I won't see it until a few weeks

Related

Blackstone totally death

Hello,
I've been flashing my Blackstone since I bought it a year ago, used many different ROMs, TASK 29, latest ROM I used was MaryOne - Build 23568 - WWE [300410]. There were some minor problems but otherwise it was working good till today.
In the morning, phone was connected to USB for activesync and suddenly died, it doesn't want to turn on, not even a diode turns on when I plug in the usb cable to show that it is charging, anybody could give some help? It is in warranty but I'm not sure, what they will say if they'll get in and see cookend rom in it any solution how to avoid it?
Same problem here. Has been flashing Energy ROM for the last couple of weeks but I dont think it is a software issue.
Prior to the present state of totally dead (ie. no LED light when charger is connected, cannot power on, pressing ON switch will not power/turn on phone neither can I hard reset), the phone behaved strangely by resetting itself during video play and phone switched off by itself.
I suspect it a hardware issue. If so, which parts and where can I purchase it without going thro HTC authorised dealer to pay a ransom! Or its time to dump the phone and upgrade? - HELP!, any suggestion?
I have no idea what you could do, but if you decide to
upgrade, please contact me. I would buy the broken phone
because I need a tiny metal part from it, as you can read in my other thread.
surfwarrior said:
Same problem here. Has been flashing Energy ROM for the last couple of weeks but I dont think it is a software issue.
Prior to the present state of totally dead (ie. no LED light when charger is connected, cannot power on, pressing ON switch will not power/turn on phone neither can I hard reset), the phone behaved strangely by resetting itself during video play and phone switched off by itself.
I suspect it a hardware issue. If so, which parts and where can I purchase it without going thro HTC authorised dealer to pay a ransom! Or its time to dump the phone and upgrade? - HELP!, any suggestion?
Click to expand...
Click to collapse
I had the same problem a couple of weeks ago.
I sent the phone to htc and they changed the motherboard. This took alltogether about 4 weeks.
bgumble,
Thanks for your input. I could only find motherboard flex cable online : http://www.globaldirectparts.com//ProductDetails.asp?ProductCode=HTC730080&Click=1710
Maybe you can tell if the motherboard also house the flash ROM? If that is the case I guess the motherboard is only available via HTC service centre! or purchase a faulty unit from ebay with a working motherboard.
Yes the motherboard houses the rom.
the only other major pcb (print circuit board) is the top flex pcb which AFAIK doesn't house any of the flash storage or any other major chips.
if you want to DIY repair, you can use the service manual and I have some tips/advice in the bottom link in my sig, even tho its to change the screen, you can omit a few steps and use it to change the mobo if you're confident doing such a repair.
IIRC: mobo houses the cpu, ram, flash, various transistors and i/o rails, the usb socket, radio nand, coax rails. it also is connected to the wifi/gps/bt/sd/sim pcb, but they are seperatable.
Thank you for you info, qwertylesh.
Having replaced the LCD for TYTN II and checked the service manual and video to dis-assemble HD I think I can manage. But the only problem is getting the spare part, motherboard!. I am hoping to bid for a faulty HD but with a working motherboard on ebay.
I tried placing my dead HD, well wrapped in plastic bag, in the freezer for 2 hrs and then out in room temperature for an hour. Replaced battery but same results - will not power on.
With the charger plugged in, there is no LED lights but testing the terminals which comes into contact with the battery terminals there is voltage (4.19v), meaning - it is charging the battery but the motherboard fails to bootup!
Would it be possible to fix the motherboard? - a long shot!!!!
depends on what is exactly causing it to not boot up I think.
weather its a problem with the flex PCB or the ribbon + power button PCB at the top of your mobile or weather it is actually the motherboard at the bottom.
My HD was dead during upgrade
My Phone was dead during upgrade can anybody help me?
I found a way to repair using JTAG method but unfortunately i stuck up unavailability of JTAG pin outs.
Touch HD Mainboard
I too am in need of a new main board. I packed up my touch HD and transported it in it's original box 150 miles couple of week before I powered it up again and the phone starts, responds to volume up/down and connects via active sync. Basically it all works apart from the screen, no back light and can't see anything on the screen. The phone will charged the battery but there's no light on the power button. I've opened the phone up and disconnected the flex PCB and the connection between the main board and the screen but still have the fault.
Has anyone managed to get hold of one?

[Q] Boot problem I can't seem to find a fix for

I've seen a few people with the exact same problem around the web, but no one has ever posted a solution (if they ever found one).
The kids were playing Angry Birds on the Nook before dinner, when I went to turn it back on after dinner it wouldn't boot (was working when I put it down).
When I plug it in the wall charger the light is always green.
When I plug it into a computer USB port it is momentarily detected as omap 3630 instead of Nook Color like it used to, then windows reports that it's been disconnected.
It had been running CM7 for a few weeks off of emmc, but now I can't even get it to boot from a uSD card into CWM.
When plugged in (computer or wall charger) I can see the backlight turn on and off every few seconds.
No combination of button presses seems to have any effect (power, power+n, power+n+vol+, etc.)
Try holding the power button for a full minute... release and try turning it on again... see if that don't do it.
Thanks for your reply.
I wish that worked, but I don't even see the back light flicker on for a split second unless it's plugged into the wall or a computer.
It's a shame too, I got it as a Christmas present from the wife and our toddlers really loved to play the games on it. They keep asking where "bad birdies" went
Your problem sound similar to an issue I had with charging. I has a bad charger/usb cable. Its a known issue and BN will replace it for free. If you are registered, call BN support a request a new one. I have done this twice. Once when the end bent and a second time when I had a green N but not juice (just flicker and/or a 'plug in the charger' symbol). The NC requires more power than the typical usb charger/cable setup, thus spares usb chargers AND cables around the house do not work.
I hate to do this because it was so maddeningly frustrating to see the same thing posted in the thread about boot problems here and elsewhere, but it turned on today and I have no idea why.
I'd been messing with it for a few days and finally after an unsuccessful morning I left it on my dresser. I was in the kitchen making hot chocolate after playing in the snow with the kids when my two year old comes walking down the stairs with the nook and drops it at my feet. When I went to pick it it, it was in the process of booting. Whether he had done something to it or the short fall jarred something that was loose I can't say, but it now seems to be fine.
It had about 50% battery and the lights on the charging cord now respond like they should.
I have no idea what happened, but I wish I did so I could help others in my boat.
Still could be your charger/usb cable. When the charger/cable start going bad, it takes for ever to charge. Like all day just to get enough juice to boot up. If it dies again and doesnt reboot after its been on the charger for a few minutes or you're only getting a partial charge over night, its the charger and or cable.
It charged fine overnight.
There definitely must be something loose on the inside. If I give it a fairly significant whack (nowhere near a punch, but harder than a tap) it will reboot. I think it was a refurbished unit. The newer units seem to have serial numbers where the first four digits correspond to the year. The first four digits of this one are 2004! Looks like they never fixed what was wrong in the first place.
You just ran it too dead. It won't power on until it's established a decent charge first.
Sent from my MB865 using xda premium

[Q][Updated]Bought A Used A500 With Some Problems, Need help trouble shooting!

Well someone on craigslist is selling an A500 for $80, the only issues with it is the screen intermittently does not respond to touch and it wont charge over 12%. Doing a quick google search both of these problems might be easily fixable. So my question is, is it worth the $80 and if any one has any suggestions to try to fix those two problems. Thanks.
EDIT: Upon talking to them they said the charger cable has to be held at an angle to charge, so that could just be the cable or possibly the jack. I guessing it still doesnt charge past 12%.
Might have talked him down to $50 now, which makes the deal a little sweater if I can fix it for nothing!
I went ahead and bought it and looked at it for awhile lastnight but havent figure out whats going on but these are the problems its having.
1. It will not charge, if you plug it in it says the battery is 12 percent, if you remove the power cable it turns off.
2. Touch screen unresponsive at lockscreen, tried a factory reset it just sits there on the screen that says android system in the top left corner and you can see the back/home/wifi/power icons at the bottom of the screen.
3. The power cable fits very loose in the jack, I popped it open, lifted the jack out from where it sits and plugged it back in. It works just fine until you wiggle the power cable inside of the jack, at that point the device will shut off and if you keep moving the cable you can hear what sounds like a possible short, but only if you wiggle the cable inside of the jack. Somewhere over on the left side of the device you can hear little pops or kind of sounds like paper being crumpled.
I feel like maybe all of the problems are releated to the power issue. I have yet to get another power cable but I think thats where I will start and go from there (Just because I feel like it should not be sooo loose inside of the jack). If any one else has any suggestions I would love to hear them!
brock029 said:
I went ahead and bought it and looked at it for awhile lastnight but havent figure out whats going on but these are the problems its having.
1. It will not charge, if you plug it in it says the battery is 12 percent, if you remove the power cable it turns off.
2. Touch screen unresponsive at lockscreen, tried a factory reset it just sits there on the screen that says android system in the top left corner and you can see the back/home/wifi/power icons at the bottom of the screen.
3. The power cable fits very loose in the jack, I popped it open, lifted the jack out from where it sits and plugged it back in. It works just fine until you wiggle the power cable inside of the jack, at that point the device will shut off and if you keep moving the cable you can hear what sounds like a possible short, but only if you wiggle the cable inside of the jack. Somewhere over on the left side of the device you can hear little pops or kind of sounds like paper being crumpled.
I feel like maybe all of the problems are releated to the power issue. I have yet to get another power cable but I think thats where I will start and go from there (Just because I feel like it should not be sooo loose inside of the jack). If any one else has any suggestions I would love to hear them!
Click to expand...
Click to collapse
A good universal charger is a good start. At least you rule that issue out.
Checking (visable) around the input jack will rule out anything else.
As far as 12%, I would say, EC PWR control. It's quite possible he fubarred the pwr ctrl with some really bad flashes. It happens. This would explain the unresponsivness at the screen.
A good flashing with a stock 3.0x rom might shake some life into it. Might have to do it a few times. Or even a 3.1 or 2x rom.
MD
Moscow Desire said:
A good universal charger is a good start. At least you rule that issue out.
Checking (visable) around the input jack will rule out anything else.
As far as 12%, I would say, EC PWR control. It's quite possible he fubarred the pwr ctrl with some really bad flashes. It happens. This would explain the unresponsivness at the screen.
A good flashing with a stock 3.0x rom might shake some life into it. Might have to do it a few times. Or even a 3.1 or 2x rom.
MD
Click to expand...
Click to collapse
Ill try flashing it once I get home, it doesnt have CWM or anything on it so I am assuming I can do that through the stock recovery? and would this ICS one fix my problems? http://forum.xda-developers.com/showthread.php?t=1624908
And there doesnt seem to be anything wrong with the jack, but I don't get how the power cable would be too small for it. Its really loose, you barely move and it just slide out.
EDIT: Well you were right I follow this How to unbrick your tablet!!!!!!!!!!!!! - xda-developers got everything working fine except the power cable having to sit at the right angle to charge, but it did charge past 12%, now im off to get a new cable.
brock029 said:
EDIT: Well you were right I follow this How to unbrick your tablet!!!!!!!!!!!!! - xda-developers got everything working fine except the power cable having to sit at the right angle to charge, but it did charge past 12%, now im off to get a new cable.
Click to expand...
Click to collapse
Great! You got a bargain of a tablet! Just needed a full rom flash with EC.
As with the charging port, I've heard of some others with the same issue, but be advised, you could break it for good if you go messing with it too much. I would guess the "prong" that sticks out a little on the side of the jack, got flattened in somehow. (I have a TV that mother in law did the same thing to). Now the jack has to be taped to the side to get proper contact.
THEN AGAIN if you have a soldering iron you could remove the port , find another at radio shack ,and re insert>solder the new port and now you have a new tablet for 50 bucks ,I had to do that for my Windows Phone 7 Samsung Focus phone , never had a problem since (that was for a usb port, the power port shouldnt be any different)
Vintage144 said:
THEN AGAIN if you have a soldering iron you could remove the port , find another at radio shack ,and re insert>solder the new port and now you have a new tablet for 50 bucks ,I had to do that for my Windows Phone 7 Samsung Focus phone , never had a problem since (that was for a usb port, the power port shouldnt be any different)
Click to expand...
Click to collapse
Ill have to see if I can find the same port and just remove the wiring from it. If not I found the whole part for $25 online.
Sent from my R800i using Tapatalk 2

[Q] HD2 not charging, not recognized by PC

I got myself a HTC One a few months ago and gave my trusty ol' HD2 to my wife who had just lost her Galaxy S2. The HD2 was always working perfectly. Soon after I gave it to her, she started complaining that the battery drained only in a few hours and that she constantly had to fiddle with it on it's docking station for it to charge.
Yesterday she gave it to me because it wouldn't charge anymore. Suspecting a dirty USB port, I sprayed some "contact spray" in it. I accidentally sprayed a little bit on the buttons as well but I immediately wiped the buttons clean.
Anyway, when I turned it on, the phone was going crazy. It looked like the home key was randomly being pressed. It would constantly go to the home screen or it would display the "Recent Apps" screen (I had flashed MIUI Android on it and the Recent Apps screen is what you get when you long press the Home button). After a while the home button stopped working altogether.
Anyway, it still won't charge. And when I hook it up to my PC, I get the message "USB Device Not Recognized - One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it."
Another thing I notice is that as soon as I take the phone out of standby, the battery gets hot and it drains very quickly. I already tried a few other batteries (I have another HD2) as well as different USB cables (and chargers).
I also did a factory reset (through MAGLDR AD Recovery) but that made no difference.
So are there some easy checks I can do to narrow down what could be causing this?
Thanks in advance.

Note 3 not turning on. Sudden death? Hardware problem?

Let me start from the begining.
So the other day I plugged my phone into USB in order to charge it (I had to keep it close to me hence why I didn't plug it into the wall charger). The phone was charging, showing up as a media device on the lappy, etc. I was doing stuff on the computer then I heard it vibrate so I went to see what it was. The blue notification light was on (facebook notification most likely) and when I pressed the Menu button the screen didn't come on. I also tried the Power button but same thing. So I decided to restart the phone. Since then, it hasn't turned back on.
I tested the battery in another device and it's working perfectly fine. Neither recovery nor download mode work. I tried to do some of the tests people recommended for sudden death, like plugging it into usb and leaving it for a while, trying to kick start it (putting battery in while holding the recovery buttons) - you name it, i've done it. I even went to the lengths of taking off the back cover to see if theres any crap that got in there, maybe a loose connector, anything burnt - nothing. Unfortunately, I don't have a multimeter to see if there is a charge running through the board. Looks like sudden death to me, the only thing is - I rooted the phone on the 1st day I got it and I don't live in the country where I bought the phone so sending it over for warranty repairs would be a pain in the ass. What can I do? I would greatly appreciate your help, if you manage to help me fix my baby, I will ENSURE to send you a donation for a nice, big, cold beer (or maybe a few).
Looking forward to any answers! I really need my phone, I use it for work.
It seems like a hardware issue... you need to take it to a local store to scan it's hardware.... maybe something gone wrong while charging which made something be destroyed inside it..... hope its not the motherboard.....
it happens sometimes, when charging current fluctuate, it destroys the charging circuit and in result it damage the whole current circuit, local repair shop can solve the issue.

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