I've read a few similar threads and it seems that many people have noticed the same but haven't seen any real solution.
I noticed that when I try to call my phone, the 1st attempt will be missed (it will either redirect to voicebox due to unavailability or it will ring as disconnected and never get notified). The 2nd attempt will ring ok.
I haven't seen anything helpful except from turning 3g off but I have it on auto and use the mobile widget which I assume does the same.
Anyone noticed the same? it's worth to try it though because you may have the same and be unaware of it. (Try to ring your phone when its in standby and hasn't been used for several minutes)
I bought the DHD yesterday, in the few hours i used it i didn't notice the issue you describe. Just to be sure i called my phone a minute ago and i had no problem.
I have 3G turned off and i'm not using voicebox (using missed call alert instead).
i have a feeling its because if you turn the phone over it rejects the call. i keep doing this because my phone is in a slip case all the time. anyone know how to turn it off?
rossysaurus said:
i have a feeling its because if you turn the phone over it rejects the call. i keep doing this because my phone is in a slip case all the time. anyone know how to turn it off?
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No, it doesn't . It just mutes the sound but if it's already turned over when it receives a call, it will ring. You can change this behaviour in settings-call as well as volume control for flip case.
I tried several more times and it doesn't happen now. It just happened a few times when I tried to test. The only setting I changed now was for GSM-3G not to force 3G connection on for all the time. Maybe that helped but now I'll have to see how my data connection is affected.
andreasy said:
No, it doesn't . It just mutes the sound but if it's already turned over when it receives a call, it will ring. You can change this behaviour in settings-call as well as volume control for flip case.
I tried several more times and it doesn't happen now. It just happened a few times when I tried to test. The only setting I changed now was for GSM-3G not to force 3G connection on for all the time. Maybe that helped but now I'll have to see how my data connection is affected.
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Yesterday whilst in town, a friend said he had tried to get me several times, only to get a network message that the phone was unavailable. seems fine each time i test it though, and there is a strong 3g signal around here. I put it down to everyone in town christmas shopping and net network cell being clogged up with people calling each other to find out where there other half is lol.
What network are you on? I'm on Orange, and get this all the time. It seems to be when I'm in an area where there's only gprs which cannot work with voice calls simultaneously. For some reason the data signal is given priority and the voice call is rejected. Surely it should be the other way round? Not sure if this is a network problem or a software problem... if the latter, is it HTC or Android?
Sent from my Desire HD using XDA App
Related
We've implemented several 8125 phones in our office and they are all experiencing the same intermittent problem. Multiple times a call would come in and after you pick up, there is only dead air on the other end. We are running the official cingular 2.25 rom with direct push enabled to use with our exchange server. I'd like to get rid our blackberrys and move to a direct push solution but all my users are crying about this issue. Also, they claim that downloading blackberry messages did not turn off the voice function or it was at least less apparent. Is this something I can fix/tweak or just a weakness of this phone and GPRS.
Same problem here!!! Any help would be greatly appreciated.
-John
there are some other threads about dropped calls with certain applications running that auto connect to the net.
i use summiters rom, and have not once had a problem with pushmail causing a disconnect, however, some apps such as agile messenger do.
you might want to search around a bit and see if you can narrow it down to something besides pushmail, or perhaps try a different rom to see if it is in fact somehow pushmail.
Example:
http://forum.xda-developers.com/vie...&start=0&sid=1081c500ea1b7b17ce4472ab37e0d10c
jmel said:
there are some other threads about dropped calls with certain applications running that auto connect to the net.
i use summiters rom, and have not once had a problem with pushmail causing a disconnect, however, some apps such as agile messenger do.
you might want to search around a bit and see if you can narrow it down to something besides pushmail, or perhaps try a different rom to see if it is in fact somehow pushmail.
Example:
http://forum.xda-developers.com/vie...&start=0&sid=1081c500ea1b7b17ce4472ab37e0d10c
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Actually the problem is a little different. The calls aren't being dropped after the voice connection is made. It happens before the connection when there is an incomming call and the phone is tring to switch from the directpush datastream over to voice. When you answer the phone, there is only dead air on the other end. I had this happen to me twice last night. I think the problem is with cingular's network not properly handing over the call to the phone after the phone is able to accept the call. If you call your cell phone while you are syncing or downloading something you can actually hear this switch over take place from another phone. The first 3 or 4 rings are just happening on the cingular end and not even reaching the phone. You'll hear a click (this is where the actual switch over takes place) and the rings will sound quiter and will actually be contacting the cell phone. Even though direct push isn't "always on" and only syncs on changes, I think it's intrusive enough to disrupt the voice capability of these phones. Note, we are all running stock cingular 2.25 roms. As far as I know, this rom has only been available since June 19th so I doubt there are a lot of people running this in an enterprise email environment (unless people out there are using hacked roms in the workplace). Whether this is a cingular/htc/microsoft problem is unclear, but I'm not sure this product is ready for business use.
Concur: this isn't the "dropped calls" problem. I've had this same thing happen too: pick up the call and there's just dead air. I've been playing with this myself and it may also be related to hitting the "answer" softkey instead of the green phone button. I've had lots of problems if I picked up the call using the "answer" softkey. So far, everything's been great since I changed over to using the green phone button.
Sleuth255 said:
Concur: this isn't the "dropped calls" problem. I've had this same thing happen too: pick up the call and there's just dead air. I've been playing with this myself and it may also be related to hitting the "answer" softkey instead of the green phone button. I've had lots of problems if I picked up the call using the "answer" softkey. So far, everything's been great since I changed over to using the green phone button.
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Yeah, I definately have been hitting answer on the screen instead of hitting the green button...I'll see if that changes anything
[quote="Sleuth255" it may also be related to hitting the "answer" softkey instead of the green phone button. I've had lots of problems if I picked up the call using the "answer" softkey.[/quote]Wow. I've had this problem for quite a while, but I just thought it was a dropped call in the network. It never occurred to me that this could be a problem with my phone, let alone that the problem's potentially so easy to solve.
MANY THANKS!
I've flashed my phone with the latest firmware from the HTC site. It's connected to 02 but i'm having major problems with data connections and actually just getting the phone to answer calls.
If I ring the phone, the majority of the time it just goes straight to voicemail but sometimes the phone will ring, it seems to be very random. Data connection is iffy as well where sometimes i'm able to browse sites and other times it just errors.
Has anyone experienced this? Is it a phone configuration problem or is my handset faulty? It does get very warm at the bottom of it when the screen is on. Is that normal?
cheers
Colin
I think I have similar problems.
I've noticed a slight increase in calls redirected to voicemail.
Also, my HD keeps dropping data connections. Sometimes I can just reconnect using the settings tab, but sometimes a soft reset is neccessary.
Very irritating, and I was really hoping for a quick fix.
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
Danno320 said:
Hi guys, this is my first post - very exciting.
I've had the HD2 for 3 weeks now and I love it. The only issue I have is with it dropping calls. I don't think it handles the handover from cell to cell very well but that's not my main issue as it happened from time to time on other phones too. My main query is with the clever accelerometer related functions. According to the manual, during a call if you put it face down it activates the speaker. Mine just ends the call. I think that it is getting confused during calls if I move and cutting me off. Done two hard resets but no joy. Does anyone know how to disable the function either through settings or registry?
I've looked around for quite a while on the forum and can't find what I'm looking for. Can anyone point me in the right direction?
Cheers
Dan
PS It has stock O2 ROM, BSB tweaks, etc
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Click to collapse
In terms of dropping calls, it is usually due to the handover sequence between cellsites, rather than the handset itself.
I'm guessing you are on O2? If so, PM me your location and I'll get my "inside contact" to take a look at any outstanding issues there.
I must admit, I've not used that accelerometer feature yet, but I have turned it on. (Under Settings -> Sound & Display -> Ring and Notifications)
Erm.. This might sound like a dumb post but I was having problems with call disconnection whilst in the middle of calls. I discovered the problem - I'm LEFT HANDED!
When I used the device I held it in my right hand and type/operate with my left. When I held the phone to my right ear to have a conversation I was occasionaly touching my cheek with the call-end button and that's how I was getting repeated disconnections - true story.
I am now a practicing ambidextarian...
Thanks for getting back so quickly guys
a practicing ambidextarian eh............ I wish I could breathe underwater! (sorry I couldn't resist it)
I don't think I'm cutting off the call through contact with the screen all the time though but yes I have done it more than once!
Thanks for the info rp-x1. I'm in Settings -> Sound & Display -> Ring and Notifications and the only thing that looks relevant is the 'Quiet ring on pickup' option and I'm not sure it's related. For instance, I got a call early yesterday morning and answered the call in bed. When the wife elbowed me and I turned on my side the phone assumed I was putting it face down and ended the call. I'm looking to disable this function.
Dropping Phone calls even in locked screen state
I am also dropping a alot of calls . Not sure if it is related to face down as the phone is always upright after answring a call. May be the call end button.
Having said that the phone was locked when I received a call today. I moved the slider to answer said "hello", then after 3 seconds it disconnected.
Any ideas?
Thanks
edit: Seems like a proxomity sensor issue, judging by other threads. Will continue to search for a fix/workaround.
htc hd2 dropping calls
Hi everyone,
I have a htc hd2 since 1/2011, love the phone BUT i HATE the dropping calls problem!! Please help. also will upgrade to windows 7 help with this problem.
I hardly use the phone to make calls, so I'm not sure if the calls dropping in the past is any relation, but as stated by Danno320, according to the manual ( i went back looking for this ), turning the phone face-down will activate speakerphone.
This is so exciting... so I tried it a few times.
All it did was to disconnect the calls.
I wonder if the action really does turn the speakerphone on.
Anyone who's tried and succeeded?
I also want to know if there's a solution to this now that I know my phone isn't functioning like what the manual said it should be...
I was wondering if anyone else was running into something like this.
I have a T-Mo band N1 with AT&T service so I max out at EDGE, but something strange happens when I'm calling people from my house. Sometimes the other person will just stop hearing me but I can still hear them, it seems to fix itself after a random amount of time but sometimes it doesn't. But before the two way connection is reestablished one party has usually ended the call.
The strange part is when the call is ended I see that my connection has switched over to GPRS and after a few seconds it will switch back to EDGE. I assume that the switch from EDGE to GPRS during the call and that's when the other person can no longer hear me. When I start the call I have 3 or 4 bars on EDGE so I don't know why my N1 would switch to GPRS during the call.
This doesn't happen when I'm outside, but this happens when I'm not wandering around my house so the signal should be pretty stable. It has happened whether I'm holding my phone in my hand or it's sitting on my table with the speaker activated. There have also been times when I've spent an hour or two on the phone at home without this happening at all.
Anyone else having this problem or have any idea what may be causing this?
actually i notice my data connections disconnect like if i am downloading or uploading or connecting to something and i switch between H-3G-E i lose the connections. i didnt put much thought into it but i guess its -1 for me.
I have been experiencing this problem with making some phone calls where it connects to the line I am calling, but it goes silent. They can hear me, but I can't hear them. I have found that it usually depends on who you are calling. I just did a test with a friend's cell phone and a land line. I called the land line 10 times in a row and there is never a problem. But when calling my friend's cell phone, it is random. Would go silent the first time, then be ok the next 2 times, then silent again, and so forth. Also, my friend's cell phone is set so that it only rings one time, and then the voice mail picks up. I know this from looking at the top right of the phone screen where it says "Dialing", and when the call connects, you will see a time counter. When the time counter is running, it is still silent.
I wiped the phone app cache and system caches, but the problem still occurs.
Any ideas why this is happening?
legaldeejay said:
I have been experiencing this problem with making some phone calls where it connects to the line I am calling, but it goes silent. They can hear me, but I can't hear them. I have found that it usually depends on who you are calling. I just did a test with a friend's cell phone and a land line. I called the land line 10 times in a row and there is never a problem. But when calling my friend's cell phone, it is random. Would go silent the first time, then be ok the next 2 times, then silent again, and so forth. Also, my friend's cell phone is set so that it only rings one time, and then the voice mail picks up. I know this from looking at the top right of the phone screen where it says "Dialing", and when the call connects, you will see a time counter. When the time counter is running, it is still silent.
I wiped the phone app cache and system caches, but the problem still occurs.
Any ideas why this is happening?
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Using bluetooth by chance?
dottat said:
Using bluetooth by chance?
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Nope
legaldeejay said:
I have been experiencing this problem with making some phone calls where it connects to the line I am calling, but it goes silent. They can hear me, but I can't hear them. I have found that it usually depends on who you are calling. I just did a test with a friend's cell phone and a land line. I called the land line 10 times in a row and there is never a problem. But when calling my friend's cell phone, it is random. Would go silent the first time, then be ok the next 2 times, then silent again, and so forth. Also, my friend's cell phone is set so that it only rings one time, and then the voice mail picks up. I know this from looking at the top right of the phone screen where it says "Dialing", and when the call connects, you will see a time counter. When the time counter is running, it is still silent.
I wiped the phone app cache and system caches, but the problem still occurs.
Any ideas why this is happening?
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Click to collapse
Similar issue here....I use the Ice View case....do you? I go in and out of silence with people all the time.
No, but I'm not sure how the case would have anything to do with it
legaldeejay said:
No, but I'm not sure how the case would have anything to do with it
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well considering I get weird behavior from the case all the time (25% of the time wont show music controls on double tap when music is playing, occasionally doesn't pick up or hang up on swipe)....I think its quite possible it could affect call quality/mic volume if it can exhibit these odd/wrong behaviors as much as it does.