Related
Dear XDA Forum members,
Need you help . I purchased a new Imate JASJAM after few days of using the PPC , i noticed a strange thing happening on my phone. All the application just closes automatically . when i open any apps it just closes within seconds , i am just able to receive calls and no other functions work . I took it to the imate service center couple of times now but after they handed over the phone to me , the problem persists after using the phone for 2 days . It seems very strange to me . Request your help/suggestion and solution to control this problem so that i can use the PPC again without any problems
What did the service center tell you was wrong with it?
And have you tried just doing a system restore?
Hi,
The service center restored my mobile device from WM6 to WM5 as it was not compatible, earlier they thought it was an software issue and then the hard ware was also checked but to no avail. after sometime of working on the ppc , the programs just closes immediately within seconds of opening.
It should run WM6 just fine, they also have a wm6 rom for your device so that should tell you somthing.
sounds like they didnt know what was wrong with it.
Tell them your unhappy with it and you want a replacment, thats if u havent unlocked it>
Or maybe someone else here willl reply with a better solution.
To me though it sounds faulty
Seems your not the only one with issues with this phone
did a quick google search
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
If you got the phone from a legit source it should have had some type of warrenty at one time. And if so was it in for repairs during that period. Just asking cuz thats your proof that the problem was never resolved and they should still provided you with a replacement.I could be wrong but Id look into it more.
anyways hope you get this resolved...Good luck
girishkumar.kp said:
Well the phone is not under any warranty , checked lots of links in google but never helped . Just hopes somebody comes out with a solution . Already have paid enough for service of the phone at the service center .....pls help
Click to expand...
Click to collapse
Ok, real long shot. We have several Jasjams. One of our Jasjams had an issue with a broken OK button (near the scroller). The button just stopped working altogether. Is it possible that yours has lost it's click and it keeps pressing ok, shutting the programs? If that's the case, see if it's possible to reset the function for the broken button in the settings.
Hi there, what ver of WM6 you upgraded to? the ok button theory seems true, but just tell me what WM6 did u use? did u try 1 Version only or you tried many?
if you think this is a OS problem, try upgrading to Schap's 4.22 or TNT.SE, these are the best two versions ever, i am using Schap's on my JASJAM and its just perferct wihtout flaws, try installing it and see what happens with you.
jasjam warranty
if you bought it from a legit place and haven't put any cooked roms on you should be able to get it replaced if it goes bung in the first month. the store should replace with no questions asked if there is a problem that they cant resolve..... imate also has a years warranty on new phones so you should be able to send to them and be fixed AT NO COST TO YOU (excluding postage).
suggest taking back and if they say theres no problem test b4 taking out of the shop. all the help i can give, Cheers.
hi there,
I have an O2 mini atom, I upgraded this to WM 6.1 by Medkid. Everytime i opened up the camera the backlight becomes bright and it will freeze . is there anything that I can do to fix this problem ? I tried resetting it to factory setting already but still no luck. this was actually working several weeks ago. please help.
i met the same problem ..eager for help ~~~
hi my friend
my o2 atom is like your divice ,dont tired your self .it biose rom is damage .
God same prob here any Idea how to solve it PLS!!!!!!!!!!
Hi!
I was sitting down and cleaning my display with a fiberclouth that was in the case with the screenprotector. I was not using any hard preassure or anything.
When I was finish cleaning the touch function don`t work anymore! It does not respond to any touch, but hardware keys work perfect.
I have tryed hard reset also.
The mobile works great when I am using it trough MyMobiler with my computer.
Anybody who has experience somthing simular?
Hope the I can return it. It is under 2 months old!
Well contact HTC directly, just say your Touch screen doesn't response anymore and they should help you! I hope all goes well GL.
I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.
panart said:
I had the same problem. I contacted HTC and they gave me the address of the local service center. The techician replaced the screen and the repair cost was covered by the warranty.
Click to expand...
Click to collapse
Ok!
I have sent my device to my local service center now!
Hope they will fix it fast! How long time did you wait, and do you know what exactly they fixed?
I waited 3 days. They replaced 3 parts: SUB-ASSY, LCM, LEO.
I asked them what those parts are and they said it's complete LCD with touch panel.
Hey, yesterday i got the same problem.
Seems to be that there is an hardware-error?
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )
specialdune said:
I send my phone back today to get a new one, or, to get the repaired one. (last would be nice because i forgot to backup my contacts )
Click to expand...
Click to collapse
Sorry to tell you this, but even if it is the same phone, they're 99% sure to do a factory reset before sending it back.
Finally I got my phone back!
They have replaced the LCD, touchpanel and some small parts.
It took a while, but I bought the Nexus one after I sent my HD2 in. Funny to test it, but when I recived my HD2 yesterday, I remembered why this is my primary phone! =)
I just love the LEO!!!!
Let`s hope that this problem I and a couple of others have had is not a common hardwear problem!
NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!
akilles_ said:
NONONONONO!!
When I tryed to take a picture now, the blitz don`t work.
It is the first time since I recived it from the repair I tryed the cam, so it must have happend there!
Anybody know if it can be a softwear problem?
Hate to send the phone to repair again! The are using so much time here in Norway!!!
Click to expand...
Click to collapse
the flashlight doesn't work when the battery is low. after a full charge, try it again.
I have a full battery! =(
Maby I have found out something!
I downloaded a app from opnmarked, htorch is the name.
When I try opening it, I recive a error that says: Error finding the DLL or the "camera_Init" entry point: Can`t find PInvoke-DLLen HTCCamera1.dll
Anybody knows something that can help?
hi i have a strange touchscreen problem actually the screen is stuck and i cant use the phone i hard reset it but nothing new, i download htc rom 6.1 install it and the screen still not responding and remains stuck on "screen aligned" but some hours later the screen alignet target move alone on each corners. without touching the screen. idk what to do but i think i dont need a new digitizer is just blocked and i must wait.. help! (srry for my bad english)
How 2 unlock when there is no touch???
Me sum how the same! (Touch 3G T3238+ cloam)
The phone is locked & touch is not working @ all!
The "unlock" option is on the bottom L. but, there is no touch 2 tap it!! & I can't hard reset w/ any key combination.
Keys work 4 a new opened window e.g. I can answer a call w/ they keys but, they r inactive on homepage.
It's like a PC w/ neither a mouse nor a keyboard!!
When I want 2 install a ROM from SD, there is no touch to choose an option!!
Can any1 help plz??? Thank u.
Guy,
First of all sorry for my english.
I've got same problem 3 days ago. I found out that it's something wrong with the touch sceen. I ordered from local here in bangkok Thailand. it's cost about 700 baht or 20$ us.
I replaced it myseft it's not so difficult. After replace touch sceen module (digitizer). it's work perfectly again.
Dear funnyfriday,
Thanks a lot 4 ur reply.
Well, I was not sure if my touch was really damaged, mostly I though it was a software problem ......
@ last could unlock it by connecting it 2 the PC!!! Now it's unlock but seems that the touch has problem itself BUT mostly there is a software issue 2 as the keys sum times work & sum times don't!!
4 now I'll try 2 change the touch (the phone was bought from another country & in my country the phone & its accessories r not available!)
As soon as I could find any result & a matched ROM, I'll let every 1 know about it
Thanks 2 all.
hi - i had this problem too , HTC guaranty changed my touch completely , after a month i had this problem again and they changed the whole pannel again , now it works fine
Really!! Well, 4 me no guaranty access! I'll change the touch - if it was possible! - then I think I should w8 & c when it gets damaged again!!!
Hi xda-developers,
such problem is caused by an upnormal pressure that applyed on the screen (when set down on the phone while in your pocket), this pressure affect the two layers of the pnone degitizer to be twisted and contacted allways.
you can repaire this by repaire the degitizer as in the last section of this video
http://www.youtube.com/watch?v=noVnvDXWrj8
dont worry because it is not your phone, this is common tip and may applyed to any screen digitizer to release the contact between the layers.
another way is to replace the screen digitizer with a new one from HTC Care Center.
Hi, & thanks 4 ur reply.
I watched ur video. May b u can help me plz.
My phone is Touch 3G T3238+. The screen has no response on any part! only it makes sumthing like waves/halo around finger on touch; does this corresponds 2 any thing?? It got out of order just suddenly after a hard reset.
I went 4 heating but w/ a match!! not a lighter; mayb I did not heated it enough??
Do u know any other way plz?? Shall I heat it again?
Thank u so much
replace your digitizer my dear
My iconia (rooted)
to the sudden one when I access the camera of the tablet, the screen is green
and after few second best man the writing "impossible
to connect to the camera" has happened to others some solution?
Thanks
Luigi
no one has any idea????
thanks
Luigi
Sounds like a hardware failure to me, I'd suggest backing up, un-rooting and exchanging
I am facing the same problem , I have not even rooted my tab ...
can anyone suggest what the issue could be ...
My tab even restarts after I try to use the cam app..
i sent my A500 to acer assistance and they retun ti me a new tablet.
It's an hardware failure
cam prob fixed
They called me up at their sevice centre .. opened the casing .. cleaned and fixed the camera cables again .. and it has been working fine sice last 3 weeks ..