Database Users

MTP USB Device Failed

I have tried this on both Win7 32 and 64 to no avail. I have tried different drivers, different versions of Kies, but I can never get Kies to see my TMO Vibrant. Not sure what else to try.

Same here. I don't know why others got it work. -___-

You need touchwizz to be running for it to work so if your using a different launcher switch back to tw and then give it a go.

Using Home Switcher I switch back to TW, I get the MTP screen on the phone for a few seconds and then it returns to the home screen. A dialog box on the computer says:
Device driver software was not successfully installed
MTP USB Device XFailed

I've had the same problem, when I plug my vibrant in and have the usb set to kies, it gets stock on the "initializing" screen on my phone. It locks the screen and nothing works. I have to reboot my phone every time. I've tried downloading all the latest software and drivers from samsung's website and still no luck.
Very frustrating.
Sent from my SGH-T959 using XDA App

Same here.

you guys have to go back to the stock firmware!!!!!!!!! then try

I havent modified anything from my phone. Its pure and still.... sigh

1. unmount your external sd card
2. go back to touch wiz
that should work....if not, reinstall the usb drivers

rogerchew said:
1. unmount your external sd card
2. go back to touch wiz
that should work....if not, reinstall the usb drivers
Click to expand...
Click to collapse
Done all that, still gat Failed on MTP USB Device

same, spent a couple hours today trying to **** with this (uninstall, reinstall, etc etc) and I am getting the same error. giving up, just gonna wait

When o boot my pc on safe mode the htp installs but once i go to normal mode it wont.

try this
Restart your computer
Tap the F8 key after your computer initially powers on.
Once you see the Advanced Boot Options menu you can stop tapping.
Select the option that says ‘Disable driver signature Enforcement

That didnt work for me. Hopefully works for someone else

Try these drivers http://forum.xda-developers.com/showthread.php?t=728929

I recommend using odin to update if you can. I never thought I would prefer odin over anything until I used kies.
Sent from my SGH-T959 using XDA App

I get this (attached pic).
I've tried reinstalling kies and drivers several times.
Edit: The Samsung Android USB Modem eventually fails too.

I'm having the same issue. I'm using the stock firmware with the TW launcher and i've tried the USB drivers listed in the forums. Nothing seems to remedy this issue.

KerryG said:
I have tried this on both Win7 32 and 64 to no avail. I have tried different drivers, different versions of Kies, but I can never get Kies to see my TMO Vibrant. Not sure what else to try.
Click to expand...
Click to collapse
Me too and on two different PC's.
Sent from my SGH-T959 using XDA App

I am currently doing the install. Just install KIES and now installing the USB drivers I posted above. I am using Windows 7 64bit.. Then I'm gonna plug in my phone in KIES mode. If all goes well I will TeamViewer to everyone who have the issue here and try to help you out. Anyways wish me luck! Got a samsung interview in the morning so I'll be going to be in 2hrs..

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry

i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues

celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness

when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again

hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works

I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....

The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect

Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd

I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.

Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone

I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..

celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue

Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.

2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.

i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks

I'm glad that it works for you

try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872

You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244

Thanks, I'll give it a try

Deleted. Wrong thread.

odin won't detect fascinate no yellow com

I really hate asking all these noob questions but I can't get odin to work at all
This is the step by step I've used.
Downloaded odin/CWM
unPlugged battery and sd card out
held volume down as inserting mini usb.
yellow downloading screen appears do not turn off screen
but odin does not recognize the phone, windows pops up and says the usb device is also not recognized.
Have tried openning odin before plugging in phone and after
i have no samsung software downloaded and have the proper usb drivers installed because I have been able to transfer files from my pc to the phone..

im having the same problem with mine. ive always been able to connect the fascinate to the computer to look thru the sd card but now odin wont detect the phone. did you find a fix to this or does anyone know

some people have trouble with certain usb ports. have you tried using a different port?

Are you certain that you have real drivers? Mounting the phone as a hard drive isnt enough to convince me.
Go to http://www.samsung.com/us/support/ and search for sch-i500 (select rkavzw) You can get the drivers there, or you can download them directly from various getting started threads here.
To confirm that your drivers are working correctly, download the android sdk, extract it to a folder, and use this guide to set system variables:
http://wiki.cyanogenmod.com/index.php?title=ADB
Then type 'adb devices' to confirm your computer (and odin) can really see your phone
Swyped w/ XDA App. When in doubt, mumble.

[Q] Desperate Need of Help

Alright, Ive been browsing these forums ever since I got a Captivate and now I am trying to help a friend that has an Epic. They currently have dk28. Their Epic has always been Flakey on being detected on computers. We have tried three, it only gets detected on Mass storage on one of those and doesnt get detected in dowload mode on any of them. That being said, We cannot get back to stock via Odin, or use the Samsung official Update due to that it will not be detected in download mode. Can anyone tell me is there anything I can do at this point? Ive already tried 3 cables, uninstalling and re-installing drivers, etc... I am hoping maybe there is some way to get back to stock without odin, then from there getting to EB13 without the use of a computer. Thanks in advance and I look forward to posing here.....

Did you restart the computer at all?

usb debugging enabled?
i have trouble connecting sometimes and it's always solved by restarting the phone.

Basementboyz24 said:
Alright, Ive been browsing these forums ever since I got a Captivate and now I am trying to help a friend that has an Epic. They currently have dk28. Their Epic has always been Flakey on being detected on computers. We have tried three, it only gets detected on Mass storage on one of those and doesnt get detected in dowload mode on any of them. That being said, We cannot get back to stock via Odin, or use the Samsung official Update due to that it will not be detected in download mode. Can anyone tell me is there anything I can do at this point? Ive already tried 3 cables, uninstalling and re-installing drivers, etc... I am hoping maybe there is some way to get back to stock without odin, then from there getting to EB13 without the use of a computer. Thanks in advance and I look forward to posing here.....
Click to expand...
Click to collapse
Are you placing the phone in Download mode???
****Ensure USB Debugging is Enabled.
Download mode:
1. power off the phone.
2. Press 1 + Power button together
otherwise, I would highly recommend to:
1. uninstall drivers
2. restart the PC
3. install the Samsung drivers
4. restart
5. try connecting the phone (while powered on) and letting the PC recognize it.
6. Once drivers are installed, unplug the USB cable and Power off the phone
7. Place the phone in download mode and reconnect the USB cable and let the secondary drivers install.
8. unplug and reboot the phone, and restart the PC for last time.
Try Odin now, remember you need the phone in Download mode to use Odin.
Note: Yes I know I send the OP to restart many times his PC but, with windows we can never "restart" to much...

Couple things:
What OS are you using? If vista or 7, plug it in in debugging and go to the devices window in control panel, see if there is a samsung device there. If there is, right click and look at properties..check to see if there's an adb driver. If you see other drivers but not adb then its matter of getting the drivers to install somehow.
Second, there IS a full di18.zip, and a modem updater.zip to di18 as well, both flashable in CWM..(I believe its in a thread started by noobnl, its kinda old)...you might only have to do the .zip though since you'll eventually be going to the eb13 modem. I don't know for sure.
But be wary: switching android versions with CWM can be dangerous. I know it sounds counterintuitive, but it can actually be riskier than using odin. I would say use this only in last resort.
If you decide to do this, MAKE SURE you have the full download (I say download twice and compare the sizes just to make sure), have a full battery and keep it plugged in, and do your 3x wipes
Good luck
Sent from my baked and emotionless SPH-D700

megabiteg said:
Are you placing the phone in Download mode???
****Ensure USB Debugging is Enabled.
Download mode:
1. power off the phone.
2. Press 1 + Power button together
otherwise, I would highly recommend to:
1. uninstall drivers
2. restart the PC
3. install the Samsung drivers
4. restart
5. try connecting the phone (while powered on) and letting the PC recognize it.
6. Once drivers are installed, unplug the USB cable and Power off the phone
7. Place the phone in download mode and reconnect the USB cable and let the secondary drivers install.
8. unplug and reboot the phone, and restart the PC for last time.
Try Odin now, remember you need the phone in Download mode to use Odin.
Note: Yes I know I send the OP to restart many times his PC but, with windows we can never "restart" to much...
Click to expand...
Click to collapse
Did everything up till 5, and that did not work because the computer would still not recognize the phone. What now?
squshy 7 said:
Couple things:
What OS are you using? If vista or 7, plug it in in debugging and go to the devices window in control panel, see if there is a samsung device there. If there is, right click and look at properties..check to see if there's an adb driver. If you see other drivers but not adb then its matter of getting the drivers to install somehow.
Second, there IS a full di18.zip, and a modem updater.zip to di18 as well, both flashable in CWM..(I believe its in a thread started by noobnl, its kinda old)...you might only have to do the .zip though since you'll eventually be going to the eb13 modem. I don't know for sure.
But be wary: switching android versions with CWM can be dangerous. I know it sounds counterintuitive, but it can actually be riskier than using odin. I would say use this only in last resort.
If you decide to do this, MAKE SURE you have the full download (I say download twice and compare the sizes just to make sure), have a full battery and keep it plugged in, and do your 3x wipes
Good luck
Sent from my baked and emotionless SPH-D700
Click to expand...
Click to collapse
Im Using Vista and No Drivers were there.... And I guess I may be at the last resort point. Full details?

some people have tried changing usb ports and it will work.
anyone else having problems not being able to connect phone to comp. can try this method but not sure if this works on the dk28.
what you could do is to remove the microsd card from phone use the adapter that came with it and put sd card into your laptop or if you have a external hub then your microsd will just be a storage devise then download the mac version of froyo from samsung (sorry i can't post outside links yet)but it is the samsung support downloads then search for this SPH-D700ZKASPR click on the software then download the mac version to comp. then copy and paste what you downloaded to the root of the sdcard (the first one you see when you open the sdcard) then put card back in phone, power off phone wait untill all lights go off press volume down, camera and power at same time. then in recovery chose update.zip from sd by using volume buttons to chose what you want to do then press the home button to start.

I had issues with mine taking the update (and issues with it beforehand) and getting it recognized on two different computer, multiple times, it seems completely random whether or not it would work sometimes.

thepervster said:
some people have tried changing usb ports and it will work.
anyone else having problems not being able to connect phone to comp. can try this method but not sure if this works on the dk28.
what you could do is to remove the microsd card from phone use the adapter that came with it and put sd card into your laptop or if you have a external hub then your microsd will just be a storage devise then download the mac version of froyo from samsung (sorry i can't post outside links yet)but it is the samsung support downloads then search for this SPH-D700ZKASPR click on the software then download the mac version to comp. then copy and paste what you downloaded to the root of the sdcard (the first one you see when you open the sdcard) then put card back in phone, power off phone wait untill all lights go off press volume down, camera and power at same time. then in recovery chose update.zip from sd by using volume buttons to chose what you want to do then press the home button to start.
Click to expand...
Click to collapse
Any confirmation on whether or not this is safe and will work???

this is how i put different updates in zip format on my phones sometimes my comp hesitates, so to make sure they go on sd card all the way this is how i do it. its doing the same as mounting phone in storage mode.
but i went back to stock ecliar di18 2.1 a couple days ago and i had no prob.at all.
i just didn't want to wait for the ota and i found the update.zip on the samsung website yesterday at about 6 pm. downloaded it and it worked great. was rooted this morning at 7am and am good to go.

thepervster said:
this is how i put different updates in zip format on my phones sometimes my comp hesitates, so to make sure they go on sd card all the way this is how i do it. its doing the same as mounting phone in storage mode.
but i went back to stock ecliar di18 2.1 a couple days ago and i had no prob.at all.
i just didn't want to wait for the ota and i found the update.zip on the samsung website yesterday at about 6 pm. downloaded it and it worked great. was rooted this morning at 7am and am good to go.
Click to expand...
Click to collapse
I dont see how this is going to help me since I am not on stock....

sorry, what i was saying for you was to change ports. i guess what should have been asked is are you rooted or do you just have the unofficial dk28 on it from dec. and have you removed any of the bloatware?

Yes change USB ports. The ones in the front normally don't work. You need one directly on the mortherboard

thepervster said:
sorry, what i was saying for you was to change ports. i guess what should have been asked is are you rooted or do you just have the unofficial dk28 on it from dec. and have you removed any of the bloatware?
Click to expand...
Click to collapse
I tried changing ports multiple times. I got a new cord, and now it finally detects the phone in regular mode but it will not in Download mode or when I have USB debugging on. Any more ideas anyone?

Basementboyz24 said:
I tried changing ports multiple times. I got a new cord, and now it finally detects the phone in regular mode but it will not in Download mode or when I have USB debugging on. Any more ideas anyone?
Click to expand...
Click to collapse
Hate to ask, but did you follow the instructions EXACTLY as the SW Updater tool says? Pull battery (next) - Download mode (next) - plug into PC (next) - Pull battery (again) (next).
One of the steps the tool does has to do with installing drivers... you mentioned Vista, but is it 32 or 64 bit? Have you tried a different PC?

Whosdaman said:
Yes change USB ports. The ones in the front normally don't work. You need one directly on the mortherboard
Click to expand...
Click to collapse
I have the exact issue with my phone. I can only connect to my computer using the back usb ports (off the motherboard). I'm on windows 7. If you haven't, give that a shot. Even try uninstalling the drivers, connecting to the back usb ports and see what it does.

Saw someone post about Odin only working when they flipped the phone face down - thought it had something to do with the accelerometer. I suspect that in that case it might just be a bad connection and flipping the phone over made the contacts work. Worth trying though it you are desperate.

Help, my phone is now a mess! - no odin, bad clockwork

My phone is running DL30 based Blackhole 4.01 with the DL09 modem. When I try to plug my phone into a computer, the phone detects the computer, but the computer does not detect the phone.
- The phone starts charging
- The phone says "USB Debugging Connected"
- The computer does nothing
- adb devices lists no devices
- same thing in download mode, the computer doesn't see the phone
I have tried on OS X and booted into Windows XP.
I have no idea how to handle this. The one thing I tried was installing the Stock/rooted DL30 rom instead of Blackhole, but that didn't seem to fix and I went back.
To make matters worse, assuming that everything in ROM Manager is basically safe, I accidentally installed orange clockwork today and I cannot figure out how to get back to a working clockwork. The All ClockworkMod Recoveries option in ROM Manager does nothing - they all say download error.
Wow. If anybody can help with any of this, that would be great. Thanks everyone.

Did you install the proper samsung drivers onto the computer.
Edit: Also did you try to Odin, the title indicates no odin, but your explanation doesnt say so. (Open Odin, remove battery, hold down volume and insert usb cable)

what do you mean "onto my phone?" My Windows system has samsung drivers and OS X were both previously able to connect, use odin, etc. I don't know when it stopped working.
Yeah, odin doesn't work because the computer never detects that the phone is attached.

BatsShadow said:
what do you mean "onto my phone?" My Windows system has samsung drivers and OS X were both previously able to connect, use odin, etc. I don't know when it stopped working.
Click to expand...
Click to collapse
Sorry, meant computer.
What do you mean odin stopped working, your explanation doesnt say anything about odin as my edit in above post.

What I mean is that I used odin to install DL09. After that, I don't recall every attaching to my computer, but when I tried recently to install EB01, it no longer works. Sometime after flashing DL09, my phone is no longer detected by computer.

Im saying does odin detect the phone, not the computer.
You can odin the updated CWM (non orange) from here:
http://forum.xda-developers.com/showthread.php?t=942021

no, odin does not see the phone.

Have you put your phone in debugging mode
Sent from my SCH-I500 using XDA App

Read the first posy pleaseeee...
okubricko said:
Have you put your phone in debugging mode
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Sent from my SCH-I500 using XDA App

Are you sure Odin doesn't work?
Check USB settings on your phone. My rom gives me media player mode and mass storage mode. Don't have my cable with me to test if media player mode stays hidden from the pc.

wynalazca said:
Are you sure Odin doesn't work?
Check USB settings on your phone. My rom gives me media player mode and mass storage mode. Don't have my cable with me to test if media player mode stays hidden from the pc.
Click to expand...
Click to collapse
Odin uses download mode with phone off.. What would this matter?
Sent from my Rocking dj05, themed superdark w/o swype mod, voodoo 5, with custom boot and shutdown.. With premium xda app.

I was IRL with OP trying to solve this a few days ago. It's not that improper/no drivers are installed, the computer literally does not detect that there is a device connected to that USB port. lsusb on Linux turns up just the controllers and root hubs, and devmgmt.msc on XP does not show anything attached at all, even after a manual hardware scan. adb shows absolutely nothing. My Captivate does show up on all the same scans, regardless of the USB mode (Kies/mass storage/media player/what have you.)
He has tried this on multiple computers, so individual ports/USB controllers/drivers/OS bugaboos have been effectively ruled out.
My thought is that between your last flash, OP, and now, your physical microUSB port on the phone is damaged. If you no can haz insurance, I'd say you're SOL.

FYI: The phone does not say "debugging connected" when plugged into the wall. I think the my USB connector is damaged or something. I may consider seeing if I can get it repaired, or I may just wait until I can get a different phone that's better supported by manufacturer (and therefore by the mod community)