Related
Hi all,
I had a terrible catastrophic failure today with my 1-month old HTC Wildfire. I bought my device new, unlocked, in Singapore.
Here's what happened:
Today I received an ordinary SMS (like I have hundreds of times before in the past few weeks) and when I picked up the phone off of the desk, flipped on the screen, and slid my finger to unlock it, I saw a brief error message in a dialog on top of the Messages app. It was something like "com.something .... ", I didn't get a good look at the error but it didn't really mean anything to me at the time. The SMS that I received was then lost (I knew who it was from, but the message was not showing up). A few minutes later, I heard another SMS notification. No error message this time, but again the message did not show up in my Messages app.
So, I pressed the power button to power cycle the phone. After I shut it down, I turned it back on, saw the white screen with HTC logo, then black. It was dead. No amount of pressing buttons did anything.
After a few minutes, I removed the battery and it turned on again. Again, white splash screen and then darkness. Repeated this several times and same result.
Finally, I googled how to do a hard reset. I followed the instructions, held the volume down button while pressing power, cleared the memory, after it restarted it went right back to the white bootloader screen, flashed some error messages, and now I'm stuck in the bootloader. When I select the RECOVERY option, I get a quick screen with something like:
SD Checking ...
Loading [SOMEFILE.zip] ...
No Image!
Loading [SOMEFILE.zip] ...
No Image!
....
....
No Image or Wrong Image!
Can anybody help??! I don't know what to do now. I've searched for this "No Image or Wrong Image" message on these forums, but all the results are about rooting and loading different ROMs. I've never rooted or anything out of the ordinary, I just want the stock OS back and operational.
Btw ... I'm an Android noob, but an experienced Linux/Mac user and 10-year software developer.
Any help is greatly appreciated.
Thanks,
Nate
Recovery mode is something else.
To do a hardreset try the following:
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
Note: If you are not sure whether your phone's power is turned off, remove and then reinsert the battery.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button.
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.
Click to expand...
Click to collapse
Source : http://www.htc.com/www/howto.aspx?id=3567&type=1&p_id=316
Call HTC support. I had a problem with my previous HTC phone, and they took me through diagnositcs over the phone, and when they diagnosed a hardware fault, sent a courier to pick it up from me the next day. This was when the phone was 18 months old. No receipt was necessary, they used the serial number/manufacture date.
Downside: the phone was gone a week, and came back still broken. It was sent away again, and came back fixed. So painfully without it for two weeks, but not a bad experience.
(edit: it was a similar problem: I upgraded to windows 6.1, and my phone wouldn't get past the initial hardware/boot screen)
I tried the hard reset procedure several times. Every time it's the same thing. After it clears the memory, it says "Reboot in 5 seconds..." and then when it reboots, it goes back to the bootloader screens.
I've contacted HTC support via email, and I'm bringing it in to their support center in Singapore tomorrow. I really hope it doesn't take a week ... I'll keep you updated.
Fixed.
I just got my Wildfire back today after a full week in the repair center. Apparently they replaced the main system board. No other explanation for the problem was given.
The repair process itself was hassle free, although I was frustrated by not having my phone for a week. Ended up having to buy a cheap basic phone for $55 to get by on SMS and voice.
23/2/11,My windows 7 phone samsung Focus, I clicked on the button for the update in Zune, it started updating, but now it stays at step 7 from 10, the backup, it is on 100 % for already more than 2 hours but it doesn't continue to the next step. and then Zune display the error.Error code is C101002E
when I rePower on My phone , the phone screen display:Use usb to connected the computer! my phone can not boot into the OS !
I search a lot of fix ideas,but all is no work !
can anyone help me? thans a lot
Try the 3 button format on page one of your user manual. Press and hold the vol down, camera, then power and hold all 3 until it says do you want to format. Follow on screen instructions. This is to be done with the phone off...
If it can't be fixed, supposedly carriers will exchange it for a new one.
Hi,
Omnia 7 had been working fine up until now, steps leading up to the event:
* Debranded registry using chevron tool to install a regedit app.
* received pre nodo update and installed
* Used vpn workaround to install nodo update
* Phone worked fine for a month then when the 'walsh tool' was released I ran that. Went through OK and phone was still useable.
* A few hours later I was browsing the market place and phone rebooted itself and was stuck at the Omnia7 logo. Started phone in USB mode and connected to Zune to restore - got to 34% and errored saying "phone not responding".
* Power cycled again into usb mode and connected to PC but now the device is not recognised at all in Windows (nothing showing in device manager)
* restore mode is disabled but I have ordered a 'jig' tool.
My concern is that if USB mode is no longer picked up in Windows, that restore mode won't be picked up either. I should have the 'jig' in the next day or so.
I had the same problem about a week after I got my Omnia 7 in October last year.
Obviously I hadn’t used any tools for debranding or anything then, It seems like a fault with the phone to begin with, not due to anything you done.
I rang Orange and they sent me a brand new phone the next day. So try ringing your provider.
I tried connecting the phone again tonight and zune picks it up, gets to 99% complete on restore then stops. Seems the USB is being detected again - I did have the battery out of it overnight.
I have the same exact problem but without any jailbreaking
please I you find any solution just tell me
beacuse I don't have warranty I bought it via Ebay
Using the "jig" tool, I was able to enter download mode and reflash the device. I now have a "Welcome to your Samsung Omnia7" screen.
So I can confirm this method works.
Hi
In the Microsoft answer forum someone wrote that the problem was form the battery. So, I will go first with this one.
Regarding the download mode I have problem as well. When I hold pressing the volume up, camera and the power button it display the USB connection logo same as the one in the update. I don't know why!!!
Abd654 said:
Hi
In the Microsoft answer forum someone wrote that the problem was form the battery. So, I will go first with this one.
Regarding the download mode I have problem as well. When I hold pressing the volume up, camera and the power button it display the USB connection logo same as the one in the update. I don't know why!!!
Click to expand...
Click to collapse
That is because your bootloader does not support the Download Mode and enters the Zune Recovery Mode instead.
Hi! try with this
http://windowsteamblog.com/windows_...spx?utm_source=twitterfeed&utm_medium=twitter
Did you try Hard reset?
1. Press and hold down the Power button + Volume down button + Camera button all at the same time until the device vibrates, then let go of the Power button while continuing to hold down the Volume down button and the Camera button.
2. Shortly you should see the message displaying "Are you sure you want to format?", you can now release the Volume down button + Camera button.
I just formated and same problem appear again and again
I don't what to do
please help
in addition to that I don't have the download mode
You will have to get the jig tool to enter download mode to reflash, or send away for repair.
My phone is still playing up, random crashes then stuck at Omia logo. To get it started again I have to reinsert the battery and even then sometimes it gets stuck at the Windows Phone logo. I will try one more flash and if I still have problems I will be raising a warranty claim.
This happened to my phone this morning. Tried to open Beezz, but it wouldn't start (went right back to home screen).
I obviously tried a reboot, but it got stuck at the Samsung Omnia 7 -screen.
So far I have:
(no difference between the steps)
Installed the samsung update patch\fix
Hard reset
Reflash via download mode to KB2
Hard reset
Reflash via download mode to JK1
No success so far. At the moment I'm letting it stay turned on, and every minute or so it flashes black, but returns to the logo screen.
Any help would be appreciated :d
Mine seems to work for a day or so after a reflash, then starts playing up again. Sometimes stuck at logo until I take the battery out and then put back in. I had a problem opening the messaging app, would get the tile animation then back to homescreen. I have arranged to have my Omnia sent back under warranty so will see what they find.
After a power surge, my Omnia hanged then when I rebooted, its now stuck at that Logo Screen. Did everything possible (hard reset, flash rom, go into recovery mode which gets stuck after zune reboots the phone....)
Used the windows support tool and I get this message: The phone is not in the 'Connect to PC' state. Please, make sure that you follow the instructions and your phone shows the 'Connect To PC' image
Any help would be greatly appreciated
Sounds like you have tried everything I would have already. I would send it for repair / warranty.
Turns out my phone WAS faulty and it has been replaced - should receive replacememnt today (Has taken over a month)
Hi all, I have a galaxy s and was going to install a new rom. I saved the rom to the sd card and pressed the power button to go into recovery mode, the screen went black as usual but never rebooted and the screen stayed black. I connect it to the pc and it tried to load some driver something to do with "test driver" but anyway the screen stays black and the phone does nothing. Any ideas how to fix this without sending back to Samsung. Thanks for any ideas. Wayne.
Does the phone show the samsung logo at the beggining or is it just dead black?
Sent from my GT-I9000 using XDA App
the same problem with me today blank screen, no vibration, no download/recovery mode, anything. The only sign of life is when I connect it to my PC, it detects a new device named SEC S5PC110 Test B/D , request a driver
You should send it back to Samsung. I'm thinking that its more than a software (ROM) problem when even download/recovery mode isn't working.
Same happened to me, try to get your phone back in restore mode with the three button trick. Amd reinstall the image again... it will work..
mine is just black does nothing except request a driver when i connect it to a pc. SEC S5PC110 TEST B/D. thats all it will do.
It is probably the deep sleep coma bug (I've had it ever since I flashed to 2.3.4).
Hold the power button down for 10 seconds and it should reboot the phone.
Remove the battery, leave the phone disconnected from the PC and get the phone in restore mode. Then when that succeedes, connect the phone to the PC.
I heard this problem in other forums when users flash a wrong rom or firmware. Only samsung can repair your device.
Try to access download mode: vole down button + home button + power button if you can access this let me know
Sent from my GT-I9000 using XDA App
FIXED after sending to LG.
Problem: Level3(L3) repair, Damaged Board components without replace any housing.
Cost: $77 which included shipping both ways.
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin
gtr4438 said:
Hello, my ATT D800 LG G2 recently went crazy (not rooted or anything other than factory, it shut down while viewing a text, wouldn't start unless a hard reset was attempted, finally turned on but would shut down minutes later and same above had to be repeated.) Phone is not water damaged or physcially damaged, touch screen works perfect and buttons all work. I was told at a local cell phone shop that the motherboard could be failing but they could not repair/replace.
Log of issues:
-Phone randomly shutdown while using it (black screen with LG logo appeared at shutdown).
-Would not turn back on normally. (black screen LG logo -> off then repeating several times before shutting down.
-Bringing up hard reset then cancelling several times finally booted phone.
-Phone crashed again within minutes and above was repeated several times until phone started.
-Recent apps were deleted, then phone shut down again shortly after
-Phone was rebooted and safe mode was entered, phone still shutdown
-Phone was factory reset (everything erased) but is still hit or miss on how long it tries to boot before crashing again
-Battery was fully charged on of the times it stayed running for a while and still shows a full battery.
-Nothing other than stock rom here, the only thing close to "adventurous" was installing/using greenify since a couple months ago
-Download mode doesn't work
-Tried factory resetting and it crashed while doing it. Eventually did restart for about 30 sec before crashing again.
-Random moments while trying to start- white/silver fuzzy screen, occasional red led blink (didn't catch how many), saying no sim card while it was installed.
Can someone point me in the right direction as how how to fix this myself or which kind of repair shop to do it? Most shops do some hardware but none seem to do the motherboard if that's the issue. I did see a thread where the battery was causing all kinds of problems, but the phone was swollen too, not mine.
Thanks in advance!!!
-Devin
Click to expand...
Click to collapse
It might be your battery, u can go to a service center and replace the battery. It may can be your motherboard too, in this case only certified LG service center can help you. If your HDD partitions have corrupted somehow. Which means partial hard brick.
A CSE flash can help here. Steps -
1. Download the desired stock rom for ur device from here[Dont download a wrong firmware] - http://storagecow.eu/index.php?dir=Xda/LG+G2/Stock/
2. Download the latest LG driver from the attachment below, install it and reboot ur pc.
3. Download the LG Flash tool from the attachment below and extract it on ur desktop.
4. Turn off ur phone and wait for 2min. Make sure its completely turned off.
5. Hold the vol up button on ur device and plug in a usb cable to connect ur device with ur pc. Hold the vol up button until u see download mode on ur device.
6. Now run LGFlashTool2014.exe[Step 3] on ur pc as admin.
7. Now on the window select CDMA from type & click on the 'folder icon' and add the .kdz file[step 1]
8. Next click CSE flash. A new window should open. Click start.
9. Another window will open, click 'clear phone software update registry'. Then click ok at the bottom[Dont change lang or country]
10. Wait till 100% is done and ur phone boots in.
This may solve ur issue if not then go to nearest service center.
If your device doesn't boot in/stuck in bootloop after flashing do a hard reset -
1. Power off the device and ensure it is not connected to any USB cables.
2. At the same time, press and hold the following keys for 8 seconds:
-Power key
-Volume down key
3. When the LG Logo is displayed, release and then immediately re-hold the Power key.
4. When the 'FACTORY HARD RESET' screen displays, release the keys.
5. Press the Power key to reset or one of the Volume keys to cancel.
6. Press the Power key to confirm the reset. The reset will start immediately.
Thanks for the help, I did manage to get download mode to work one time, the firmware warning popped up but then the screen went black and a ton of network connections popped up. I didn't have time to finish so I turned the phone off (still doing the LG logo thing when I tried to power on and turning back off shortly after. Now it's given me the LG logo once but has become unresponsive. I suppose there's a chance the battery could be dead. I emailed LG for support, i'll see what they say. Thanks for the help!