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Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........
Galadai said:
Hi, I synchronise my XDA II with two PCs, office and home, but having just had to do a full restore, Activesync keeps saying that 2 files are not synched and just goes round and round trying to synch them. It's the same on both PCs.
I've made sure no files are read-only but cannot work out how to find which files are causing the problem.
Any suggestions gratefully received.........
Click to expand...
Click to collapse
AT MS ActiveSync menu - Information Type - Files, when you use your mouse pointer, highlight the Files icon, right click and select Resolve items..., what does it say?
For me, usually when it does not synch properly, it means that
(a) I have files with foreign languuage filename that cannot be translated properly.
(b) your files stored in your desktop is not the same as the files in your device.
Hope this helps.
or maybe it's files being used by the pc or pda ?
activesync will not sync files being used
make sure no other programs are running on the xda
and no files from the my pocketpc doc is opened on the pc
I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Tried time and time again
In the end the only way I resolved it was when I upgraded the ROM to 1.72
So basically my only advice it, Hard Reset or Firmware upgrade
Does Not Sync 2 Files
I too had the problem, but I think I may have got to the bottom of it.
On my desktop, after an unsuccessful ActiveSync, I noticed that my recycle bin contained 2 files that had not been there before. They were TomTom files. If I immediately did another Sync, all files were synced correctly.
But, next time I used TomTom, ActiveSync would report that 2 files were not synched, and another pair of TomTom files appeared in the Recycle Bin.
I don't know a cure, but at least I know I am not losing any data.
arberyn said:
I had the same problem, tried everything to remove the problem:
Checked all files in device and synchronisation folder on PC
Checked all Active Sync settings
Closed all applications
Click to expand...
Click to collapse
Well, there's one more thing you can try - and this is also what got rid of the problem for me: synchronise, then disconnect the device, run File -> Delete Partnership from the desktop Active Sync, allowing it to delete the synchronised files. Then check C:\Documents and Settings\<your account name>\Application Data\Microsoft\ActiveSync\Profiles and make sure there is no directory with your partnership's name - delete it if it still exists.
Now just reconnect your device and create a new partnership. ActiveSync will copy all "to-be-synchronized" files from the PDA to your PC, so no data is lost. The problem, however, will be gone - at least it was for me!
Cheers, Daniel
re:
I had these problems a couple of times when i hard reset my xdaii, the 2 culprit files are the westekk PPT and pdf. Its easily identified on the file explorer ion the xda2, its icon is not valid (no programs associated).
try deleting these 2 files and see. worked for me.
Finally I have a proper error with Active sync, and it's been going on for a couple of days now. No matter what I do it's screwed!
Problem is that when trying to sync with my home or work PC's, my JasJar freezes once the contacts have gone across - only a soft reset does anything, so obviously the rest of my syncing can't be done...
If I untick "Contacts" then the other information - Calendar, Files, Tasks, Notes, Favourites - sync perfectly.
Ok, I've tried all of the following to fix this:
a) Soft Resets
b) Removing all Partnerships from both PC's and JasJar
c) Hard Resets
d) Re-flashing the ROM
e) Completely uninstalling Activesync and reinstalling 4.1 on both PC's (including removing all registry settings, profiles, rapi.dll, etc)
f) Removing pim.vol to force a new one to be created
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Having done all that I have now moved all of my Outlook "Contacts" into another Outlook folder (called - rather unimaginatively - "Contacts 2"). I have connected via a clean Activesync install which has successfully synced all Outlook information (including my empty contacts folder).
I have then started copying each contact back into my original "Contacts" folder one by one...After copying a single contact, Activesync kicks in and synchronises with my JasJar. All good so far, second contact syncs correctly, third, fourth, etc. Then after copying in the 24th contact I get the following error message:
"Synchronisation could not be completed. Try again later.
Support code:80070008"
My question is...What the hell does that mean!? Neither Google, nor microsoft.com have come up with anything helpful on this subject, so does anyone here have any bright ideas, or maybe suggestions on a different approach I could take to sort this problem out, short of formatting my hard drives!?!
get the latest activesync 4.1 maybe??
sorry didn,t read the post good 8)
Hey Sub69,
This is definately a funny error and one which I think might only be solved with a ROM update, not the same ROM you have but a new one of a different version.
It appears you are the only one with such a problem as there are no others mentioning anything so strange. The fact you can sync some items shows it's not a connection issue. But to be sure check that you have followed this http://www.microsoft.com/windowsmobile/help/activesync/default.mspx and have all PORTS open?
Also you hint at 'e' that you have 2 PC's? Is this corrent and if so what are the OS's on them? And when you get to the 24th contact does it fail no matter who the 24th contact is?
Gavin.
sub69 said:
g) Rebuilding my Outlook .pst and mapi.dll files, and importing my contacts from a .csv file to ensure there's no rubbish in there.
Click to expand...
Click to collapse
From your description, it sounds like corruption in the contacts records.
1) By "rebuilding", are you saying that you created a totally new .PST file, before importing data from the .csv file?
2) Did you also check (and repair) the .PST with ScanPST.exe. Typically you'll find it in the path:
"C:\Program Files\Common Files\System\MSMAPI\1033\"
last part will change depending upon the language.
3) As GavinN said, would be interested in knowing if your 24th contact is always the same one, and what happens if you manually create the 24th contact rather than copying it.
4) what happens if you export just the contacts and then import those into a new profile (new .PST file). Can somebody else correctly import and sync with those contacts?
Well, I tried the whole process again, and it allowed me to gt past the 24th contact, so it's not specifically a problem with that contact. In fact, if I reset my device, delete all partnerships, and connect again, it will sync those contacts straight away with no problems. I can then start copying the next lot, one by one, from "Contacts 2" to Contacts, and it'll sync them to my Jasjar, before giving the same error down near the 50th contact. I can then do the same thing again, etc, etc. So I now actually have all of my contacts on my phone. Not the most elegant of solutions, and there's clearly something quite wrong, but it'll do for the weekend, until I can be bothered to figure out something more permanent.
I have a second problem now, in that my Calendar items keep disappearing from my JasJar for no apparent reason. They sync fine, as I mentioned earlier, but if I leave Activesync connected, it kicks in about five minutes after the initial sync, and removes all calendar items, whether they have been entered on the PC or the device. This is clearly getting ridiculous! I'm going to have to put a bit of time and thought into this, but it'll probably have to wait until Monday, otherwise I'll be in trouble with the wife for wasting a weekend!
BTW, I did scan the .pst, when that didn't work I created a new one. Extracting the contacts to .csv and importing them alone into a new .pst before syncing gives the same error. I am now using the latest version of ActiveSync 4.1, although I was previously using AS 4.0 when this problem started. And I'm 99.9% certain that I completely removed absolutely everything AS related in between the two versions.
I think my next plan is going to have to be to completely erase all data, and input it all manually into a fresh .pst. Can't see why this would be any different from importing it from a .csv, but I'm rapidly running out of ideas. The most annoying thing is that this randomly happened in the only week since owning my JasJar where I haven't installed or uninstalled ANY software, changed a setting, or anything! Just as it was all pretty much perfect, look what goes and happens!
Ok, I now feel like a complete idiot, but at least I know what the problem was.
Smartfilter 1.3 is a fantastic piece of software, but it appears that if you keep it running in the background while trying to sync, then your sync won't work (obviously something to do with the way that it loads the contacts)
I could have sworn this was one of the first things I'd tried when I started having this problem, but obviously not...
In case anyone else comes across this problem, here's your answer...At least now you won't have to reset and reflash your device a hundred million times, and destroy / rebuild Outlook and ActiveSync like I did
I'm using smartfilter 1.3 & didn't face that problem while syncing, but mine is Dopod 900. Maybe because of different ROM... just guessing...
I take it back.....I spoke too soon. It synced once, now it's doing the same thing again. :evil:
Aaaaaaaaaaargh! I've even flashed the latest O2 ROM to my JasJar out of desperation, and it's still doing the same thing! This would be funny if it wasn't so frustrating. It was all working perfectly until last week...Why me!?
I've had the same problem once i think. I dont remember what I did that time to get the same error code you posted though. But I restarted my pc and I was able to sync again. I hope i wont face that same problem again... Goodluck...hope you can sync soon...
Well, I can now sync...I'm still having the same problem when there are a few changes (~25+) to sync accross in one go, but if I kill all running processes with "pocket task manager" and remove all plugins from my today screen, it works flawlessly.
So, it's still not back to normal, but it'll do for now...
Just to wrap this up:
I exported my e-mail to a new pst file, and everything else to .csv,
Opened the csv's in Excel to get rid of any extraneous data,
Started again with a blank pst file on my Win2K machine and imported everything to it,
Synced everything to my JasJar,
Started again with a blank pst file on my WinXP machine,
Synced everything from my JasJar to my XP machine,
All ok now.
Edit: Wow, this is an old post! People are still having very similar problems in the Kaiser forum though, and the solution is still the same. So just wanted to say, if you searched and found this as an answer, don't discount it just because of the age!
i know this is old but i had the same problem, i fixed the problem by doing the following steps
START -> SETTINGS -> SYSTEM -> MEMORY -> RUNNING PROGRAMS -> STOP ALL
did active sync again and it worked fine.
my device is an IMATE Kjam, running the MR CLEAN ROM, 2.3 i think,
hope this helps someone.
Cheers
Connecting to Activesync but not able to Sync
Hi,
I am having a strange problem with Active Sync.
When I plug in my mobile with USB and use active sync. it does not synchornise.
I have tried all the options liek chaning schedule, changing the settings and diabling advanced network functionality still I am not able to make the diamond synchronise.
Finally, I download the active sync. 4.5 even then my problem remains the same.
It always shows the message "connected" and fails to synchronise.
Second, i tried copying music files to my diamond and it did not ask for any conversion to mobile format which was not the case before
thanks for any help..
Edit/Delete Message
Hello,
I'm having a problem syncing my contacts and such. I get an error message stating that I have to install Outlook and retry. I have searched both pcs and they both have outlook on them. Any I deas? I'm using Tomal 8.2 ROM and a work box with XP PRO.
Thanks in Advance.
I appreciate the replies and I will try them out when I get back to shore and will report them here.
I cannot get my HTC to complete an ActiveSync with my second PC (a Laptop). After more than a week speaking with HTC and surfing for solutions, I can successfully sync with my PC#1 (Tower Computer) but can still not get a complete sync with the PC#2 (Laptop). I am only syncing Contacts, Calendar & Tasks. On the laptop, I can sync Calendar and Tasks, but Contacts has failed every time and with every attempted fix. I do have a large number of contacts (3925), but this syncs OK every time on my Tower PC. After a long period the sync process stops with the following error message:
“Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again. Support Code:85010017”
I think this odd in that I'm not trying to sync my mail folders
Following are my specs/setup:
Handheld Device:
- HTC HD (called Blackstone in US)
- Window Mobile 6.1
- ActiveSync 4.5.0 (build 5096)
PC1 (Tower):
- Asus P5N32-SLI Premium Motherboard
- Intel Core2 Duo 6600 2.4Ghz (Socket775)
- 4GB RAM (OCZ DDR2 800Mhz)
- Windows XP Professional SP3
PC2 (Laptop)
- Lenovo X60s (Type/Model: UK16DUK)
- Intel T2400 @ 1.83Ghz
- 80GB HD, 1GB Ram
- Windows XP Professional SP3:
I’ve tried all the obvious such as disabling AV and firewalls, deleting all contacts in Outlook and even recreating a new relationship between the HTC and Laptop. One additional note; on a few of the attempts it would end with the error above, but actually sync all of the contact multiple times (ie ending up with 7850, 11,775 or 15,700 contacts which are even multiples of the number I actually have. And yes I’ve ticked the box to “replace” not add in the Connection/USB setup page on device.
Thanks in advance for any help in resolving this problem.
try disabling tf3d (start/settings/personal/today/elements and untick tf3d) during sync
If your Syncing from outlook, the message is Right. Contact in outlook are part of your mailbox.
Here is somthing you could try.
Make a subfolder under contacts and put copy a few contacts in it.
Now configure active sync to sync only the contacts subfolder under contacts.
See if that works.
Or you can move most of your contacts to that subfolder en do a sync without ajusting activesync settings. That way there is less data to sync initially. If this goes well move some more contacts from the subfolder to the contacts folder.
Once all the contacts are synced you shouldn't have the problem anymore.
Bbonzz & Stief, thank you both for the replies. Bbonzz, I just tried the your idea of unticking tf3d but no joy. Stief, your idea of chopping the amounts up into smaller chunks may work as a one-off, but I’d have to redo this sequence at later points as (no offense to any MS employees on this forum), I would never trust a MS application with all my personal and business information; so the “real” repository for this data will always be my CardScan software for which I will infrequently make new transfers into Outlook and thus would have to do this “workaround" many times
One other item that may help troubleshoot is that after an Activesync with the offending second computer (laptop) it has sometimes loaded many blank contacts into Outlook and even after stopping and unplugging the cable Outlook has continued to add more.
It is actually doing this right now and is up to 301 blank contacts for which I’ll wait till it stops and delete them all.
... open for other fixes if anyone has any ideas
maybe is stupid as idea (it did the trick for me in the past when i had Palm), but worth try since you've nothing to lose
your 2 pc's have the same contacts database? I mean, if you delete everithing on laptop you don't lose anyting, right? If so, you could try to delete the contacts database on laptop, bacup the tower in a .pst, import in laptop. In this way you'll have the same image on both pc's, and all the contacts will have the same ID. So Activesync should simply verify that there's nothing new on laptop side, and finish the sinc. And since it's only the first sync that scans the entire database and compares with the entire database on handheld, next time you shouldn't have problems anymore
I've the same problem here
Guys ....
I had exactly the same problem. The way I solved it was to sync first old phone (I have new NB and PPC ... so I needed to migrate all info from old/home PC and Hermes to NB and HD).
so the working process:
1] I synced HD with home PC
2] Sync Hermes with NB
3] Sync HD with NB
......
done
no more "mailbox size failure" appeard ....
/ said with other words .... the process recommended by Stief should work as well - or better ... just migrate all data to NB not using HD and than resync HD with laptop.
bbonzz, thanks again, I've tried this fix. I imported the PST file from computer #1 to computer #2. Then, did full full HTC sync with computer2. IT WORKED. However, when I then try to sync with computer #1, it's back to same problem.
As HTC wash their hands of any Activesync issues, we're on our own. I've found a prgramm called XTNDConnect. Does anyone know if this could replace acctivesync?
i think it is an activesync / wm6 bug, and not a bug of the blackstone.
I had the same behaviour with my mda3 (blue angel)
The last solution i can think of, is a "partial" sync. It's a pain in the a**, since you have to sync back and forth, but could work.
What i mean is:
1. you have your .pst backup. Now delete everything everywhere but contacts, say, # to C, sync with your HD and sync with the other PC: since there are few contacts, you should sync without problems.
2. Now import in pc #1 or pc#2, where you want, the .pst backup (with the filter "do not import duplicates, of course), and delete everything but contacts from # to F and sync again with both PC's. Since #-C are already synced, you shouldn't have problem, because this time should be imported only contacts D-F
3. Go on this way since all contacts have been synced.
If this one too fails, i surrender
Hi Good Peoples,
Hoping someone can help me please.
What is the default directory for the storage of Notes?
Mine don't seem to sync properly and even if the HD has the latest copy, my desktop wins and overwrites the file.
Everything else syncs properly.
Any suggestions please?
I think there stored in my documents on the device mine are anyway by the way you can set how these files are synced, whether the files are updated from PC or Device have a look in mobile device centre under mobile device settings manage partnership you can choose replace items on device or Desktop.
Not sure if you have to repeat this in sync on device under options
Stuffed if I know what happened.
The settings were correct. I unticked the Notes sync and then ticked it again (for about the third time) and its now working.
hi all,
for a while i am looking for a way to automatically sync files between my tablet (on dock) and my windows XP sp3 pc over usb. Looking for a trick to sync over the contents of one specified folder (includng subfolders) on connecting and on changes to the files, very much like windows sync or dropbox but then usb.
reason for usb is that i dont want docs in the cloud, nor can the pc and the tablet be on the same wifi (pc on lan). For some other reason, BT doesnt work either (although paired, no connection can be established). USB should be possible though, at least i thought.
I am aware of the MTP issue, which makes it hard just to use regular sync programs. I found only one windows program that reads mtp stations: pure sync. But that doenst really work, messes up everything this far by making additional copies of the files, trashing others, looping in syncs etc.
Here are some other things i tried and noticed:
- docs to go offers syncing for the full version, however thats one way and doesnt work automatically.
feedback from the guys of docs to go:
Unfortunately, Lenovo tablets are not supported on XP machines. On XP, Lenovo devices fail to provide file/directory names and modification dates for some reason.
Click to expand...
Click to collapse
- the way it is demonstrated at the lenovo website does not work, probably only does so when connecting to a lenovo laptop. No lenovo utility showing up and cant find a download.
support.lenovo.com/en_NZ/guides-and-manuals/detail.page?DocID=UM014085
(sorry, newbe so no outside links allowed)
- last thing i am tryin but struggling to get working is the app and desktop companion myphoneexplorer (fjsoft.at/en/) I cant get a connection although according to the app my tablet is properly connecter over usb.
- connecting and transferring each file via explorer is a burden. No bookmarks or shortcuts are possible, one has to look for the sub sub sub sub folder every time after reconnection and transferring is not easy as well, often not allowing copy past or accesssing the folder within applications that do not use the windows explorer (e.g. Total commander, sync apps)
- i have read a trick somewhere to connect the tablet using the PTP setting, whereby the DCIM folder is displayed. You allegedly could transfer files (also other than pics) to this folder and after disconnecting you would be able to read them out. But tht didnt work for me, plus the folders were not always accessible nor could i ad a shortcut or bookmark/favourite etc.
Anyone any thoughts on this? would be much appreciated.
additional info; running android 4.03
let me know if you need additional info.
tnx