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Hi guys
wondering if someone can help me with an issue im having regarding mobile data useage. I am in the UK and I live in an area where 3g is non existant so I have switched to GSM only in the settings. My problem is my phone is constantly using data and I dont know why or how to stop it.
I downloaded an app to show mobile useage, calls, text, data etc
My provider charges me £4 per 1 Mb (this is 1024kb yeah?)
Well I then went into the settings and edited the providers auto settings to stop it from connecting, and left my wi fi on. When I went to bed, my data was showing 0.24Mb, when I woke up this morning it was showing 1.23Mb (with a cost of over £4)
What is causing this? Far as I can tell I have manually stopped the phone from connecting but something is using data. I have the Gmail sync option enabled (but wi fi was on) but still, it went up 1 Mb whilst I slept.
Can someone help me out with this issue please as its starting to confuse me
As far as I know, push email doesn't work over wifi. So if you have google syncing enabled, it keeps a small mobile connection open at all times over which email notifications are sent.
I'm not an IT guy, so I might be wrong But just try to disable syncing and see what happens!
I opened the thread "strange bug" related to this. In my case it uses more 3g band only if it's attached to the pc via usb. When I must attach the X10 to the pc I disable the apn with apndroid.
Ciao Angelo
Sent from my X10i using XDA App
gmail does work on wifi as far as I can tell. However, I have now gone further into the internet settings and wiped all of the data and the phone now cannot connect. Now this will save me a bundle of cash, but also means that I cant get my internet connection when away from wifi. The APN apps looked good but a lot say dont work with CDMA networks, which I can only assume im on as the apps do nothing
I use WiFi too. But when X10 is attached to the pc it continues to use 3g band even if in the notification bar the WiFi icon appears.
Ciao Angelo
Sent from my X10i using XDA App
well I didnt know that.
I can confirm that Gmail sync DOES work over wi-fi as I have completely deleted the phones internet settings now and am still getting my email.
So this means I will no longer be getting charged for data useage, but cant get internet other than wi fi
cybrid3, you didnt need to wipe the apn/internet settings, there is a simple tick box in /wireless controls /mobile networks/ MMS and data <<, unticking this will stop the phone from using any mobile data (sms/texting still works).
Turning off 3g doesnt make any difference as the phone still uses data over gprs or gsm.
These phones are real data hogs and its best to get a cheap plan if you can.
yeah, but if I disabled it all, then I would not longer have MMS and that is something I do use
Ask your provider to:
1. block data
or
2. give you APN settings for MMS only.
Theres also the possibility that wifi is set to disable itself after the phone goes to sleep.
I left my wifi settings on and let the phone sleep. Based on testing through the wifi active time on spare parts, the phone accessed data through the carrier.
Sent from my X10a using Tapatalk
ask your provider for wap access not data
its very cheap
this way u can send and get mms
Why don't you get a plan that includes unlimited data? Only cost me £5 a month extra for that on uk vodafone.. Well worth it.
Sent from my x10 using XDA and swype.
I have unlimited data, but they say I have gone over my fair use policy so something has been in the background. It used 1 MB whilst I slept. The plans with fair use of 1GB seem pretty useless now
I don't have an unlimited data plan so I normally turn my 3G on and off manually when I need to. But today my 3G icon keeps coming up on the tab even when i have the settings as off. I checked my data usage from my carrier and it is indeed eating up data. I've tried restarting the phone but it's still the same.
Any idea of why this is happening and how to resolve this?
Thanks in Advance
- Henry
try APNdroid, you can find it in the Market.
Escamotage said:
I don't have an unlimited data plan so I normally turn my 3G on and off manually when I need to. But today my 3G icon keeps coming up on the tab even when i have the settings as off. I checked my data usage from my carrier and it is indeed eating up data. I've tried restarting the phone but it's still the same.
Any idea of why this is happening and how to resolve this?
Thanks in Advance
- Henry
Click to expand...
Click to collapse
If you have your data disabled then it shouldn't be coming on. Check your permissions to see if you have an app on your phone that has permission to mess with your network settings.
Sent from my cm6.1 Aria using XDA App
APNDroid would work for your situation very well, however, I've had problems sending MMS's when I've had APNDroid installed (even with "enable MMS" checked).
Another option that would probably work very well is DroidWall (on the market-free). It's a firewall for your mobile data and WiFi, customizable for each allowing individual programs through. A widget on your homescreen turns it on or off. You could have it set so programs can always use WiFi, yet mobile data is blocked unless you turn the widget to "off". That wy no programs can actually transmit anything even if they have permissions set in the program. DroidWall has final say of what leaves.
I downloaded 3GWatchdog free, and was so impressed I purchased the Pro version for ~$2.50. The Pro version allows you to see specifically what program has used mobile data, and how much. That, along with DroidWall, will allow me to completely customize and control my mobile data while still retaining as much functionality as possible.
Ok Well I downloaded both APNDroid and Watchdog and now I can't even turn on 3G. I just uninstalled both of them and turn my phone off and on still no 3G.
Thanks anyway guys. I getting really close to giving up on Android and moving to the iphone. Every other day there's a new problem with this mobile OS and I always have to download an app rectify something that shouldn't be happening in the first place. It's getting ridiculous.
Escamotage said:
Ok Well I downloaded both APNDroid and Watchdog and now I can't even turn on 3G. I just uninstalled both of them and turn my phone off and on still no 3G.
Thanks anyway guys. I getting really close to giving up on Android and moving to the iphone. Every other day there's a new problem with this mobile OS and I always have to download an app rectify something that shouldn't be happening in the first place. It's getting ridiculous.
Click to expand...
Click to collapse
Did you turn your mobile data back on before uninstalling APNdroid? If not, you might want to look into that
No offense, but I dont think its Android that is the problem. Have you taken the time to fully understand the phone? I havent had a hitch since I got this phone. Once you reinstall APNdroid, enable your data, and then remove the app. If you would like to manually turn off your mobile data then do this menu>settings>wireless & networks>mobile networks>uncheck data enabled
If you dont want to go through the hassle of that, download an app to do it for you. Quick settings can do it. Open quick settings>menu>preference>statusbar shortcut *To access quick settings from status bar* Then hit back>menu>customize>move up mobile data(APN) from hidden settings. Then all you have to do is click on or off for mobile data.
You can also download various widgets that can do this for you without having to go into quick settings. APNdroid being one of them. I use Widgetsoid.
So as of the past few days my apps BARELY move when im on wifi. Facebook, gmail, all ridiculously slow. I did a speedtest and im getting good down and up speeds, 30 down, 5 up. My wife's android (different model) has no issues when on wifi so i cant blame the router. If i use the browser on the phone i have no issues at all, it is strictly with apps. I have no idea what could be causing this. I tried searching and couldn't find a solution any where. Any help would be appreciated. I am currently on version 4.4.2.
Things i have tried: disabling wifi optimization, changing location settings, turning off the radio to just use wifi.
Just strange this happens out of the blue.
Thanks!
Lou
Think back, what have you installed recently? What has been updated through the Play Store or other such service? Go through each entry in settings and verify you haven't inadvertently checked or unchecked something. Turn off all syncing and disable any auto photo, system back up etc uploading. Check in about phone and see if you're up to date on system software. If you are you're probably not getting an OTA.
If nothing else, you can always back up data and such off phone and do a factory reset.
Sent from my Nexus 4 using Tapatalk
So here is an interesting development. I was away this weekend and was able to jump on another WiFi network connection...problem went away! Came home, still very slow! Why would it be just my phone and not my wife's? Double checked all of my phone setting and they are fine. I have a Comcast all in one modem/router so I'm not sure how to access it. I'm going to call them to find out. When I do get in there what should I check for??
So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
I have had the exact same issue. I had to set it to allow it to use wireless network and then turn that back off. It's a crap work around I know, but at least they get backed up.
landaile said:
I have had the exact same issue. I had to set it to allow it to use wireless network and then turn that back off. It's a crap work around I know, but at least they get backed up.
Click to expand...
Click to collapse
that's kind of where i'm at. mobile data is the only option. just don't know if it's an app thing or something with sense. haven't tried a factory reset yet, but i give myself probably another three or four days before i finally break down and unlock so i guess i'll find out then if that fixes it.
Mine still went over wifi. I just had to switch it to allow over wireless.
landaile said:
Mine still went over wifi. I just had to switch it to allow over wireless.
Click to expand...
Click to collapse
how could you tell?
Could be wrong but think he is saying he set to wireless network then back to Wi-Fi and then sync. I had same problem so just left mine on both Wi-Fi and wireless network. Would rather just Wi-Fi but don't want to lose photos
Sent from my 2PS64 using Tapatalk
I thought that might be a possibility, but none of the above have worked for me. Mobile data only
I have the same problem. There were a few times early on that I got it to work on Wi-Fi by toggling and clearing stuff in various combinations, but never consistently, so I just ended up saying screw it and using mobile data.
I remember that I had the same issue on a stock Android ROM on my M8 at one point though, so I don't think it's a sense issue.
Sent from my HTC 10
Same issue here. I ended up just letting it go over mobile data (especially since I have unlimited data with Sprint)
Was on vacation so I couldn't reply.
I have zero cell coverage at home so data cannot cross the cell network. I had issues with it not uploading over wifi. I set it to use cellular data and photos started backing up. Obviously it's only over WiFi because I don't have cell coverage at home. Turn off the cellular data backup setting and it stops uploading on WiFi again.
same trouble with a HTC 10 Port on my HTC m9
I had the exact same issue, and found the fix on reddit.
"Go to Settings, go to Data Usage, then open the menu and go to Network Restrictions. Tap the WiFi you're connected to so it is a metered network, and turn it back off. Should correct everything."
For whatever reason, toggling that setting makes Photos start backing up over WiFi again.
dangle79 said:
So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
Click to expand...
Click to collapse
This issue goes beyond just Google Photos. I have noticed that it is global so anything that is set to download over WiFi only won't ever download. This includes automatic updates in the Play Store and Spotify downloads. There has to be a fix coming for this soon from HTC. I wonder if they are even aware of this bug...
just want to let you know guys this is no HTC related, I have Xiaomi Mi4c with CM13.1 facing exactly same problem in Flickr and Google Photos app, only solution is mentioned in this thread enable and disable your wifi network as metered.
EDIT: I am using AFWall+ and both Flickr and Google Photos had same issue and were restricted by firewall only to access Wifi, I am curious if it's gonna help if I will allow them to use mobile data and restrict only within the app.
I can confirm that here, definitely something up with the app. Did the meter toggle fix, disabled mobile data, snapped a photo, watched it back up over wifi. Then for fun I went into backup settings and turned off backup over cellular data and snapped another photo, waiting for wifi.
Hay guys i was having the same issue of not being able to upload my photos on google photos app, but i don't know when it started up and what caused it to do so, but i have digged up a solution from googlephotos help page, a guy named Gaieus solved this problem and shared his steps there. I have just copy pasted them here ,
I had the same issue. I finally found what to do and it seems to work for me now (hopefully for others, too):
Go to your settings > data usage
Tap on the three dot-menu icon at the top right
Select mobile hotspots
Uncheck your own (or any constant, reliable connection you often use) so that it is not marked with green as a mobile hotspot
It seems that the phone is not using mobile hotspots to do the background uploading (probably because they are often unreliable and you may not stay in the range for long enough - and as has been said, the pho app cannot do resuming of uploads already started when you get to a wifi range again)
So press thanks button if i helped you guys. Thanks for visiting XDA
I had the same issue for the long time and I just now managed to fix it.
Go to the Settings and fully FORGET your WiFi connection. Reconnect by entering again your password.
That did it for me. After half a year of inactivity, Playstore immediately started updating my apps and Photos started backing up over 430 images that were in the que.
Switching to mobile data also fixed "waiting for WiFi" holdup inside Photos app, but since I am on 500MB/month data plan, I never relied on that.
Did you guys have an SD card formatted as internal? I think the issue stems from that. I had the same issue a while back with more than one app like google photos, google play music (for podcast downloads), etc... basically anything that waited for Wifi to do anything.
I backed up and redid everything without formatting the card as internal and haven't had those issues since.
I've heard formatting as internal can cause other odd problems too.
waiting wifi to auto backup google photo
Solution
1. switch on to airplane mode
1.1 activate wifi
2. open google photo aps
3. open setting
4. open backup & sync
5. activate cellular data backup
now you can auto back up your photo or video with WIFI
after backup deactivate Cellular data backup
2nd option
1. deactivate mobile data
2. open google photo aps
3. open setting
4. open backup & sync
5. activate cellular data backup
now you can auto back up your photo or video with WIFI
after backup deactivate Cellular data backup
dangle79 said:
So 100GB free for two years on Google, great, thanks!! They did similar with Dropbox back when I got my Jewel. Ideal purpose here is photos of my kids getting backed up, I don't create nearly that many spreadsheets to warrant that kind of storage.
Photos WILL NOT back up photos via wi-fi, the Assistant in the app just says "Waiting for Wi-Fi", well the wait is over, you've been connected to wi-fi almost constantly for a week now. As soon as you flip the switch to use mobile data, they back up fine, over mobile data. I'm unlimited, so that's not a huge issue, just seems like a power drain to me.
I've done all the toggling on and off, uninstalled app (updates to system app only, not rooted yet so still on stock), cleared data/cache, blah blah blah. Seems like the app isn't allowed to see the Wi-Fi state or something. I've Googled the issue and I don't seem to be the only one facing it. Only thing I haven't tried is removing my Google account and re-adding it, but someone else on another forum states to have tried it to no avail.
Has anyone here on this forum of geniuses seen this and figured it out?????
thanks!!!
Click to expand...
Click to collapse
Once I uninstalled all the Google Photo updates, it started working for me. The only Settings option I had available in the latest version was "About". After removing the updates, all the Settings items returned and so did the ability to sync.
So when I first got my V20 (VS996), when wifi was connected the mobile data went inactive- at least I'm presuming so, the '4G' was grayed out, not crossed out, and when there's simply no 4G signal it entirely disappears (or drops to 3G etc). But now it ALMOST never does this anymore... every once in a while it will, but there's nothing specific about times it does.
I'm pretty sure that's what it's supposed to be doing, as there's even an option 'Cellular data always active - Always keep mobile data active, even when Wi-Fi is active [...]' (not enabled). I've searched high and low for a setting that could be causing it not to work right, and information about this, but have come up dry. Is anyone familiar with this? Really didn't want to have to reset and track it that way.
Thanks.
Bad WiFi signal bro. Disable your gsm data and see if you can still watch YouTube.
Sent from my LG-H990 using XDA-Developers Legacy app
fafalone said:
So when I first got my V20 (VS996), when wifi was connected the mobile data went inactive- at least I'm presuming so, the '4G' was grayed out, not crossed out, and when there's simply no 4G signal it entirely disappears (or drops to 3G etc). But now it ALMOST never does this anymore... every once in a while it will, but there's nothing specific about times it does.
I'm pretty sure that's what it's supposed to be doing, as there's even an option 'Cellular data always active - Always keep mobile data active, even when Wi-Fi is active [...]' (not enabled). I've searched high and low for a setting that could be causing it not to work right, and information about this, but have come up dry. Is anyone familiar with this? Really didn't want to have to reset and track it that way.
Thanks.
Click to expand...
Click to collapse
developer options
keep mobile data always on
as well as agressive wifi to cellular handoff
as well as under advanced for wifi, you can tell it to switch more agressively off wifi under poor conditions etc
somemadcaaant said:
Bad WiFi signal bro. Disable your gsm data and see if you can still watch YouTube.
Sent from my LG-H990 using XDA-Developers Legacy app
Click to expand...
Click to collapse
Bad WiFi doesn't seem to be the issue. It's showing max strength and is 2 feet away from the wireless router under my desk, and the issue still persists. (yes, youtube plays fine in HD)
Team DevDigitel said:
developer options
keep mobile data always on
as well as agressive wifi to cellular handoff
as well as under advanced for wifi, you can tell it to switch more agressively off wifi under poor conditions etc
Click to expand...
Click to collapse
I'm trying to get it to turn mobile data off, not hand off to it even easier. Are you saying that these options will make it disable mobile data when wifi is good, when it's not even doing that without them? Tried that just in case, it's still not deactivating mobile data (still at my desk, wifi router for 100mbps symmetric fiber showing full strength 2' away, so unlikely bad signal)
Edit: I may have found the issue. It appears one of the Verizon apps was forcing the cell connection to stay alive. I tried killing a bunch of the ones I wasn't using after recalling how their voicemail app only runs over cellular, and now mobile data is deactivated. I'll need more trial and error to confirm which one was doing it.. I killed 4 of them.. and it stayed off after re-launch so was clearly some kind of bug. Although it's odd as it did persist through reboots.
Edit: Confirmed; it's the 'Caller Name ID' app. Ending that single process restores the normal mobile data deactivation when wi-fi is good.
So another cause of this problem has popped up. After a reboot, 4G was becoming active after 15-30 minutes despite not touching the phone at all since the reboot, and there were no apps that could be killed to get it to switch off this time. But after a lot of trial and error, the cause was finally isolated: The My Verizon data meter widget. Once it refreshes, it forces cellular data to stay on, even when Wi-Fi is connected and strong. Once the widget was removed from the home screen, 4G never came back on while using WiFi.
Is there any way to disallow an app from using 4G but still allow it to use WiFi? I really would like a better solution than just not being able to use the widget. It would be fine if it just connected, got its update, then disconnected... but no, it's on permanently after a refresh.