Database Users

EVO 4G continously downloading Facebook photos - possibly from Friendstream

So my wife and I both have Sprint's latest EVO 4G, and like many other people, we are experiencing battery issues.
I set my phone to use my WiFi network at home, and on my router administration, I can see every HTTP request that is made. What I am seeing is that there are continuous requests for Facebook profile photos, and it requests the same file repeatedly anywhere between 10 to 60 times in a row.
I'm sure this is what's draining the battery very quickly. I even have our phones to sync anywhere between every 2 hours to every 8 hours, but it's still doing it.
I read around and saw that some people are removing the Friendstream widget, so I gave that a try, but that didn't seem to help.
Next step, I turned off Sync Contacts for Facebook for HTC Sense, and sure enough, the requests have stopped.
I will have to test this out a little bit longer to confirm that this is indeed the cause, but so far, I think that's a big culprit to our short battery lives.
Can anyone confirm that they have experienced the same?
I've put up a screen-shot as well:
http://www.makotosan.com/files/Facebook-HTTP-requests.png

I noticed that my EVO was doing something similar when logcatting (and I don't use the Sense Launcher or widgets). Will definitely do a battery test w/ contact sync on/off to see how it effects things when I get a chance. I average about 6%/hr battery drain currently...

Just realized that I forgot to update the subject line. I originally thought it was Friendstream while writing this post, but have determined that it's not.

I started a seperate thread about how the 'People" widget was really causing battery drains on my Evo. ( http://forum.xda-developers.com/showthread.php?p=6898378 ) I used it for my quick contacts, but I always noticed that it would update the pictures from facebook/have status messages updated..
So I betcha it's the people widget..
-mark

I read your post on this and decided to give it a try and remove the people widget, but that didn't stop the continuous HTTP connection that the phone had open.
I was able to finally narrow it down to the Facebook contacts sync.
My wife was driving around town for just a couple of hours the other day and her phone had died after a fresh charge within that time.
The other day, she went to the doctor's and was playing on the phone for about an hour to pass the time. Along with her normal use of the phone, it made it to 38% by the end of the day. This is after I had turned of the Facebook contacts sync.
I think the developers of the Facebook book need to investigate this issue.

I set facebook to only update once a day, and disabled the live feed sync. I like the contact sync; it's useful for new numbers, birthdays and caller id pictures.

yes, i have the same problem too, had to disable it kuz i would have to kill the "people" process too
I have over 300 of my phone's contacts synced to facebook.. and my battery would drop half way in a matter of an hour..
ive posted about this numerous times in the data usage thread, being that this had costed me about 13 gigs (being all the links to facebook)

It happened to me too. It was causing reboots and killed my battery from a full charge to 10% in less than 4 hours while just sitting there. It also made my awake time and up time exactly the same. I identified this problem by looking at my processes in os monitor. The people process was at 30% cpu constantly. It was actually making my device hot to the touch.
You don't need to remove the people widget, just turn off auto facebook contacts syncing like the op said. Now I just manually update my contacts every once in a while.

I tried this and have definately noticed an increase in battery life. To me the contact syncing is pretty much useless except for the the contact pictures so this isn't much of a trade off. Would definately rather have the extra battery life. I don't have 300+ contacts syncing with facebook so it's not as huge as some, but it *is* a noticeable difference.

Yes! This is all but confirmed in a few threads on androidforums and now here. It seems to be some kind of glitch in the contact syncing. Basically turn off the automatic syncing and maybe do a manual sync once in a while to pull new contact photos, etc.

Sync with Google and Facebook Slow and Buggy

After two days of use I must say that the Sync/update feature is very bad and I think it is one of the main reason for the battery to die quickly.
My phone is always try to sync something, and it is very laggy when in this state. The worst is facebook for HTC that takes 30 min every time to sync only the contacts. And this happen everytime.
Then even gmail sync is painful with my calendar always getting stuck. On my Nexus one those thing were ultra fast, I could not remeber seeing the update circle in the notification area for more than 3 second. Now my phone is constantly in this mode and uses a lot of resources for doing so.
And Yes, I turned all the update time to the maxium possible, like once per day, but it still doing its fu****ng things.
I HATE IT. I disable Facebook sync for contacts, any back fire for doing so?
Anyway I REALLY WANT TO USE THE STOCK ANDROID OVER NASTY SENSE... Is it possible, can I have vannilla back?

Battery Drain + Heat

Hello,
Since yesterday, HD2 back becomes very hot for no reason (no new apps installed for many months) and battery is drained within 4-5 hours (from 100%).
Same when I restart the phone. However, it randomly fixes itself for no reason too.
I also can't wake up the phone just by pressing HANG UP key, I have to HOLD IT for 5 seconds for screen to highlight.
Any ideas?
Official 3.14 ROM

Are you using a googlemail account, if so delete it and reboot the phone. remove battery for 10 secs.

Wow, you are a hero. Yes, I do.
Is this a known bug? Any fixes?
Do I just re-add account then?

Excellent, worked for me to.

Had the same problem with my HD, deleted the Gmail account now, and I'll se if it helps ... the only thing that maybe is wrong (people ask why Gmail not something else) is maybe related to Gmail's new priority inbox thing, maybe it makes extra stress on the phone to process the mail ... I know a lot of people already had this feature, but in my case, my Gmail Inbox got the priority thing just before the HD2 started acting up, so that's why I'm assuming it's somehow related to all of this ... then again, maybe just a coincidence that doesn't have anything to do with it ... I think it's too early for speculations ...
Btw, my first post here

vborovic said:
Had the same problem with my HD, deleted the Gmail account now, and I'll se if it helps ... the only thing that maybe is wrong (people ask why Gmail not something else) is maybe related to Gmail's new priority inbox thing, maybe it makes extra stress on the phone to process the mail ... I know a lot of people already had this feature, but in my case, my Gmail Inbox got the priority thing just before the HD2 started acting up, so that's why I'm assuming it's somehow related to all of this ... then again, maybe just a coincidence that doesn't have anything to do with it ... I think it's too early for speculations ...
Btw, my first post here
Click to expand...
Click to collapse
Welcome and a helpfull first post

Don't get the idea that I don't have anything better to do and just type here, but here's and update ... The phone is cooling down, the battery life holds normally, and you can turn on the phone from standby by pressing any button, like you used to before (some people reported that you could only turn it back from standby by long pressing the power button, myself included)

I also had this problem and someone on the Tmobile forum said XDA suggested to delete the Gmail accounts. This was my response on the other forum:
"Deleted all Gmail email accounts I had on my phone. I can verify that this corrected the problem and my HD2 is now working normally.
This is definitely not a good permanent solution because I use multiple gmail accounts. I also noted that when I did have my Gmail accounts on my phone, it would hang when trying to communicate with google servers. If you went to inbox, and looked at the status message at the bottom of the screen. It would hang at like "Connecting" or "Disconnecting"."
Also of note; this problem just started happening in the last few days and I've had my HD2 with multiple gmail accounts setup since release.

First-time poster...
We've done the same thing (deleted our Gmail accounts). After the battery recharges - it went completely dead after only 6 hours off the charger - we'll see if/how it works
Mike

Thanks for posting the gmail issue and fix. I had been having the same issue since Thursday night, and was almost ready to call T-Mobile to try to get a replacement, but saw the post here just by chance. So far it is working the way it was before, so it's much better. I even tried a hard reset(after a backup, of course), but had gone through and setup all of my stuff again right away, so I was still having the issue.

T-Mobile is now listing this as a known issue - last night when I called, they weren't so you can imagine the number of calls they've received already. My advice: if you are a T-Mobile customer and haven't reported this issue, please do. The more they see it is affecting, maybe the quicker they'll get a resolution for it.
Mike

I've had the exact same issue with my HD2 since Thursday evening. I just found this thread about Gmail and have deleted my Gmail account from the phone's e-mail app. Crossing my fingers to see if that fixes it.
I have a trouble ticket open with HTC regarding the issue and have made them aware of the possible Gmail interaction problem. The tech helping me said he will explore it and also that "GMail did recently perform a server side security change". Hopefully HTC and Google get their heads together and figure out what is going on.
Rob

BigBlueEdge said:
Hopefully HTC and Google get their heads together and figure out what is going on.
Rob
Click to expand...
Click to collapse
Amen to that! Permanently leaving Gmail off my phone is not an acceptable option!
Mike

euro hd2
Also same situation with euro version HD2.

Someone on the HD2 Facebook page is reporting that if you go into Task Manager, the email client is using 80%-90% of the CPU. No wonder it's getting warm...

Great. And I was prepared to do an HR in the morning because of this. Hope there will be an permanent solution for this soon.

Just to touch base... since deleting the Gmail account and recharging the phone, it has worked flawlessly. A little too late to test the battery life (I won't be up near that late) but I'll let y'all know tomorrow.

I am a super noob when it comes to this my brother is having this problem how do you delete gmail from the HD2 sorry but I'm an android guy trying to help a windows

After removing my Gmail account from the phone it seems to be back to normal. Hopefully they find a fix soon.
Rob

Is this only an IMAP issue as I have 3 gmail accounts (POP3) on my T-Mob HD2 & they are all working fine without bugging the HD2.

[Q] NS4G ICS 4.0.4 OTA Exchange Services 3hr batt life ?

Since the OTA update to ICS on my NS4G, my phone is warm to the touch constantly and the battery only makes it 3hrs now.
The battery data shows it is Exchange Services that is the culprit.
I've run it on push, 15min, 30min, 1hr updating with no improvements.
I've rebooted the phone many times, removed the battery a few times, still an issue.
Wi-fi was already set to off unless plugged in.
All my other apps, FB, Twitter etc are all set to poll either manually or at the longest optional intervals.
I'm configured basically the same way I was with the initial build that used to last me most of a day without issue.
I pretty well have to keep Exchange for work reasons or I have to carry a second phone.
Anyone else seeing this same issue? I basically have to leave the phone plugged in all the time.

double spaced?

Buy 2 more batteries plus a wall charger... that's the only solution I've found for mine.
Although my phone last 7/8 hours... (24 hours = 3 batteries for me), try with a different battery and look for high mAh!!

I disabled the Exchange account and rebooted
Going to see if removing the Exchange account will stop the issue. If it does, I'll try re-adding it and see if it continues.
I'm hoping that the migration of the account may have fouled something up. We'll see.

Nice deal:
Code:
http://www.ebay.com/itm/2x-1500mAh-Battery-Wall-Charger-for-Samsung-Moment-M900-i200-Nexus-S-I9020-T939-/270840294138?pt=PDA_Accessories&hash=item3f0f56eafa#ht_2909wt_952

This is a known issue for a while it seems
From Google "ics exchange services battery drain" I found out this is a long standing known issue they have not yet fixed.
I've fully disabled the Exchange Services under the app manager for now.
It looks like that unless Google comes up with a fix, ICS just may not be a platform to use if you need access to corp Exchange services over an Android phone.
Thanks for the charger suggestion, I'm just afraid I might break the flimsy battery cover on this phone if I had to swap batts all the time.

You can try freezing exchange services, through the manage apps tabs in the settings.
Nexus S (GSM i9020a)
GummyNex (9.0)
Air Kernel (3.45)
OC 800/100 (Lionheart)
Live OC (100 -Noop)
v6 Supercharged

Hello all.
My Exchange Services are using around 3% of battery, on ICS 4.0.4.
I think that battery consumption could be affected by traffic, settings and Exchange version too.
For comparison I have around 40 emails per day, and very few calendar and contacts changes. My settings are to push sync email, contacts and calendar.
My Exchange version is 2007 SP2.

It may be the Exchange version
I'm unsure what version Exchange they use here, but it's very old. Via OWA under options there is nothing about Active Sync as was given as a suggestion to check for possible multiple account registrations under Options -> More Options -> Phones.
Now that I've disabled Exchange Services completely through the app manager, the phone is behaving normally again. That's a plus at least.
I had all the sync for mail, calendar and contacts configured when it was running. The calendar for me is actually more important than the mail was. Bummer.

Most business would not approve or allow but I have a 2nd Gmail account that I use just for work calendar. I have the Google calendar sync installed on my work system to sync my outlook calendar. Maybe an option for you.
Sent from my Nexus S 4G using xda premium

Answer to: "Why, after great battery life, did my battery life deteriorate?"

Answer to: "Why, after great battery life, did my battery life deteriorate?"
This isn't a question -- but I think it's the answer a question that I have had, and that I suspect others may have had as well. To formalize this, the question could be:
Why, after having had great battery life for 3 months, did my battery life drop down dramatically, and stay there?
I've had my G2 since Cyber Monday, and it's been a spectacular phone in general, and like so many others, I've experienced fantastic battery life - until a couple of weeks ago. Instead of 40 or 50 hours, and 5 or 6 hours of screen time, I watched my battery running down to 40% by midday, and when the battery was at 15% before bedtime, I only had gotten less than 3 hours of screen time.
I examined all the running processes, ran various utilities like better battery stats, experimented with the GPS, location services, etc -- although that shouldn't have been necessary, since I had no problem with any of those until the past couple of weeks. Google services were consuming most of the battery, and producing a lot of wake locks.
While digging through files and processes, trying to find a clue, I was reviewing my accounts, finding and removing duplicates, and I noticed that I was having sync issues, specifically seeing the message:
Sync is currently experiencing problems, it will be back shortly
Lots of posts on the topic with various suggestions - and one in particular caught my eye. It seems that, although my phone appeared to be acting normally for the most part -- allowing me to send and receive email, add events to my calendar, etc. But I was still seeing that sync error message. Seemed a bit contradictory, but it seemed as if the gmail and calendar client had remained logged in, despite my having changed my account logon password awhile back. I don't know the innards of Android account management, but my impression is that sync services log on periodically -- and couldn't at that point. Guessing this was the cause of the error message (sync experiencing problems). I tried to "add an account" / "existing account", but couldn't add my Google account while it was already in place -- so I removed the account re-added it -- this time specifying the new password I had established earlier...and syncing started to work. It took some time to sync gmail, calendar, docs, etc -- but it all worked this time with no error.
In several hours since that time, with the phone idling, interrupted by just a few minutes of use, the battery level has only dropped 1%. Screen has consumed 42% of the battery, Android System and OS less than 15% each. Too early to be sure, but this already looks a LOT more like what I had been experiencing when battery life was great.
My guess: the Android sync service was unable to log in, and kept attempting to very frequently -- hence the wake locks, and excessing system activity that actually used more battery than any other process. Once the proper credentials were known again to the sync service, it started working normally -- and allowed deep sleep once again in between sync events. Again -- I don't know the innards, so there's some speculation here, but it seems reasonable - and the results are very promising so far.
Any of you seeing less than the stellar battery performance the G2 *should* be enjoying might want to take a look at Settings / Accounts -- and then take a look at your Google account -- display the list of accounts and then tap on the Google account itself to see Data & Synchronization. Depending on what you have installed, you'll see items like App Data, Blogger, Calendar, Contacts, Drive, Gmail, etc. From here, you should be able to see if they're all syncing properly - or not. If you're seeing the message, like I did:
Sync is currently experiencing problems, it will be back shortly
You might want to try working your way through the solution I describe above.

Thanks for this info mate! This should be made a sticky post.
Sent from my LG-D802

Yes thanks for this helpful info. Much oblige
Sent from my LG-D802 using Tapatalk

I checked my accounts and as OP said I had the can't sync message. I went into the Google Account and it turns out it was the 'internet' sync. So I've turned that off. Seems to have a good effect so far as I'm still on100% battery after using my phone for a bit.

Update on today's battery. 60% with 3 hours SoT. This little trick has really sorted my battery out!