I have been having serious troubles reverting back to my T-Mobile voicemail account after installing and using Google Voice for a little while. While Google Voice is no longer on my phone, my voicemail still goes to Voice's server instead of T-Mobile's. I have tried disabling my phone number through the setting's on Voice's webpage, but it won't let me! I am so frustrated by this! I would really appreciate any help I can get! I can't seem to find anything about removing it anywhere!
Hi, couldn't you just go into settings, call, voicemail service and select "my carrier?" That should revert it back to stock.
You have to go into your call forwarding settings in Settings/Call.and turn all 4 settings off.
Sent from my HTC Glacier
I had this happen to me and the only way to get it back to T-Mo VM was to enter in an MMI code to enable conditional call forwarding back to the t-mo number.
I forgot what the code sequence was, but I got it after googling.
nmw407 said:
I had this happen to me and the only way to get it back to T-Mo VM was to enter in an MMI code to enable conditional call forwarding back to the t-mo number.
I forgot what the code sequence was, but I got it after googling.
Click to expand...
Click to collapse
You don't need to know the code. You can do it right from the phone in the call forwarding settings.
Sent from my HTC Glacier
Thanks so much guys! That fixed it! I don't know what I'd do without this community!
Related
Being an alltel customer still in verizon's eyes means no access to verizon services such as Vcast tv, visual voicemail, vz navi, etc........who really cares. But I do need the visual voicemail. And fusionplus works great, tack 3.99/mo and you have voice-to-text. Very nice service.
Explain a little more about PhoneFusion. I have verizon visual voicemail and it seems ok but I was wondering how PhoneFusion works since you have to forward you number to their number then you getting charged minutes everytime you get a voicemail.
It does run on your normal minutes when you call in to check your voicemails. However, they are visible and you download them via data connection and then play in windows media player as mp3's so the there really is no need to use your voice minutes. You can manually download or set them to auto download. And of course the service is free. More info at http://www.fusionvoicemailplus.com/
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
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You first need to call verizon and have them set your conditional call forwarding number to 813-200-0200. MAKE SURE YOU HAVE ALL YOUR MESSAGES DELETED BEFORE YOU CHANGE FROM VERIZON VOICEMAIL TO FUSION PLUS (or else you will not be able to get rid of the new voicemail notifications and it will drive you crazy like it did me). When you call verizon, speak only with tech support as customer service will say its not possible. After you do this go in to phone settings and on the first tab "phone" (start->settings->all settings->personal->phone) where it says "voicemail" change the number to 813-200-0200. This should automatically set your 1st speed dial to your new voicemail box. Good to go.
puck7 said:
how did you get it to forward it? when i did i called the *72 it makes it go straight to voicemail everytime, it doesnt ring on my end.
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Click to collapse
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
Celzius said:
Here's a quote from the email they sent me:
To activate conditional call forwarding: Enter *7118132000200 as if it is a phone number that you are dialing and press "SEND".
To deactivate conditional call forwarding: Enter *73 as if it is a phone number that you are dialing and press "SEND".
*72 is Call Forwarding:
http://support.vzw.com/features/calling_features/call_forwarding.html.
*71 is No Answer/Busy Transfer:
http://support.vzw.com/features/calling_features/no_answer_transfer.html.
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Click to collapse
I tried this method three times and was unsuccessful until I called tech support and had them do it for me. Did this work for you?
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
icon123 said:
how do you get 'sync' to work? I'm either putting in the wrong number/password combination or something else. New email comes in fine.
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See post number 5.
Sweeny Russ, it has been about a week or so since you have had phonefusion running, how do you like it, Verizon's visual voicemail is handy but the app takes to long to load and I don't know if it is 2.99/month handy. Reading your posts it seems like it is a pain in the A$$ to setup if you have to call tech support. I wonder why doing the *71 + the number would not work?
Thanks
Sweeny Russ said:
See post number 5.
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Thanks, but that didn't help me. I did figure it out though. When you add an account, use the Fusion Voicemail Login number they email you and the password they give you. Then sync will work. I had changed my password via their website and it wasn't working in the phone software. Must have needed a little more time to update.
Overall, it works good. I like it better than the Visual Voice Mail and I think the quality is better and its free. I didn't have to call VZW to get my cell to forward. It was very easy and straight forward.
However, I need to find away to be able to use the handset speaker to play the voicemails instead of using the speaker phone. It's getting a little annoying. I think the default is Microsoft media player. I can't find away for it to switch between handset and speaker. If anyone can help, I would appreciate it.
icon, did you do *71 + number or * 72 + number?
jskoland said:
icon, did you do *71 + number or * 72 + number?
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Click to collapse
conditional, *71
Thank for the reply. If I would of only read. My fault. I got it.
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
I just entered my verizon number and the password. I clicked sync, I did not get any errors but it does not seem to have done anything.
stevefxp said:
Morning all,
I am trying to get FusionPlus to sync when I hit the sync option. I have put my VZW phone number in there, along with my VZW vm password. Should I do the opposite and put the FusionPlus number and password?
Steve
Click to expand...
Click to collapse
That's what I was talking about above...
For syncing, put the Fusion Voicemail Login number they email you and the password they give you.
Hope that helps. I think they could have given a little more direction on that. I wasn't sure what number to put either.
I used my verizon phone number and the password phonefusion sent me.
I think fusion is perfect. I also found that it does not have to be open to notify you of new voicemails. It is very finger friendly and If you have bluetooth toggle you can list to your voicemail via bluetooth headset, the way I do it anyway, which is nice if you have messages you don't want anyone to be able to hear because it routes through the speaker. And if you delete a message but then need it later they save it for 14 days, unless your free mailbox is full. Also I can't see it using any visible resources, its footprint is very small compared to verizon visual voicemail.
I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?
Jon.StatiK said:
I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?
Click to expand...
Click to collapse
Go to settings > Call > Select Voice Mail Service > Select My Carrier > Set your voicemail number toooo I think your cell number or *86 I can't remember which. Someone can fill in that detail. Mine is still setup for GV.
if you where using GV to get VVM on 1.0 then you have to go in and reprovision your VM so that sprint stops forwarding your VM to GV. Just like you had to provision it to go to GV buy dialing *27googlenum, dial *38 and listen for the provisioning tones.
So, do I have to dial *27mynumber or do the *38 and is there anything else after that?
Thanks
Just *38 and listen for a tone. (have to hit the call button obviously)
The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?
Guess I am alone on this I have deleted Google Voice, called my old voice mail number and made sure that there was nothing there, factory reset and wiped it. I have no clue how to clear this notification. This along with the left side of my touch screen being unresponsive might just have to take it back.
It's down to the carrier to clear it, not you.
Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App
snoboard26 said:
The voice mail notification is there but I have no voice mails. I have looked everywhere and cant find how to get rid of it. Can anyone help?
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Click to collapse
I had the same problem. Soon as I got my phone, the voicemail icon appeared.
If you're using Google Voice, this is how I fixed it:
Change voicemail from Google Voice to My Carrier.
Settings > Call Settings > Voicemail Service
Stop Voicemail Forwarding:
Go to google.com/voice > Settings > Deactivate Google voicemail on this phone
(If you're with T-Mobile, it's: ##004#)
Then call your number and listen to your non-existing voicemail. Once you hung up, the notification should be gone.
You can change the setting back to normal (voicemail carrier and voicemail Forwarding).
To re-activate voicemail forwarding (for T-Mobile):
*004*1----------#
Replace dashes with your 10-digit Google Voice number.
Hope that helps.
rhca50 said:
Leave yourself a vm, then delete it... Bingo!
Sent from my SCH-I800 using XDA App
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This is what I did when I got mine. I had the same problem.
Sent from my Nexus S using Tapatalk
I had this issues when I got my Nexus S, I had AT&T, Google Voice, then ported my number to T-Mobile. I had a Voicemail from 805 number (T-Mobile), took a while to properly port over. I tried all kinds of things, then after my AT&T SIM finally disabled, I turned off GV, called my own, left a voicemail, checked the voicemail and it fixed itself. Now back to GV for voicemails.
Thank you for all the suggestions I didnt get to read this till after I got home from work. I ended up taking my phone back and got a replacement. As soon as I popped my sim in the voicemail notification popped up. Same problem as before so I drove home. I called T-Mobile and switched to the new sim card that came with the phone. Called my voice mail hung up the notification is gone. So somehow my sim card was causing the error.
I use Google Voice for my voicemail. I have a colleague who does the same, with her Blackberry. We both are on Sprint.
Our calls aren't going to voicemail. I went into Google Voice on my desktop and see that my last voicemail was 12-23. I had my phone with me over the holidays and was on vacation for a week, so not getting a voicemail didn't really stand out.
When I try today, I get this message "We could not complete your call. Please try again."
Any ideas on where I can look before I give them a call? I am running Ultimate Droid and was sure if they would ask questions about my phone being rooted or instruct me to go to certain menus that may or may not be different.
I could get her to call later tonight if it is a Sprint thing but wanted to see if one of you smart folks might have a quick answer.
Thanks.
I also run UD2.5 and I have no problems using Google Voice as my voicemail provider. So you can probably rule out Sprint as being the problem.
You do need to make sure that Google Voice is set as your voicemail provider. Go into settings > Call Settings > Voicemail Service.
It should say Google Voice there. If it says My Carrier. That may be your problem.
If that says Google Voice, then you know you are least half way there. On your computer, log in to your google voice account, and click on settings in the top right corner. It should show your cell phone number as a forwarding number. Then to the right, it should say "deactivate Google Voicemail on this phone?"
If it says "Active Google voicemail on this phone?", then you haven't activated it yet. Click the hyperlink and it should give you a short code to dial on your phone to set up Gvoice as your VM provider.
If it says "deactivate" and you still aren't getting it to leave VM's. Then try clicking "deactivate", then activate again. It should walk you through the set up again.
Last but not least, you can check to see if it is initialized as your voicemail by calling your own cell phone number from your own phone. Gvoice should recognize this and take you into your Gvoice mailbox.
I hope at least one of those steps works. If not, you can try to PM me with your results, I don't know how much more I could help, but I don't mind if you do.
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
J_Bone said:
I really appreciate the help but no luck. Everything is showing like it is working but calls are still not going to google voice.
My GVoice Inbox is still showing all of my old messages (been using gvoice for about a year with no problems). Call Settings menu is showing google voice as the carrier.
The Voice app is working fine. I did go in and force stop it and cleared data to see if it would help. Doing that kicked me back through the setup process that I had already went through a few times.
I'm really hoping for an "Ah-ah" moment that makes me feel like an idiot...
Sent from my SPH-P100 using Tapatalk
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Did you actually try dialing the *28 followed by your google number just to reactivate conditional call forwarding?
Evo Sent
I will try that. It did give me a link to call during the activation that began with *28 but the rest of the number was not my google number.
Sent from my SPH-P100 using Tapatalk
Still no luck. Had my hopes up on that one.
I still get Sprint voicemail when I call myself and I get 'Call can not be completed as dialed' when I call from my wife's phone.
Sent from my SPH-P100 using Tapatalk
That's weird, so you did try it WITH your google number? I'm not sure why it would give you a different number. You also logged into google voice with the proper gmail address? If you go to settings in google voice does it show the proper phone numbers? Under "this phones number" is your cell number and under google number you see your actual google number? This is a really weird situation.
You can call Sprint and have them completely disable voicemail on your account but I don't think that will actually help.
Evo Sent
I did. I am not having much luck with Google this week. Can't purchase Root Explorer because Google checkout says my zip code is bad (apparently a known issue that only effects some merchants with some customers).
Anyway. When you call your google number from a different phone what SHOULD it do? From my wife's phone, it goes straight to my Inbox. That sound right? I have only used gvoice for voicemail and not a number I use for any calls, in or out.
Sent from my SPH-P100 using Tapatalk
It will only go right to the inbox if you have it set up that way. Of course calling your google number should go to Your inbox not your wifes, unless her account is the one it is associated with. Basically when somebody calls your google number it will ring whatever phones you have it set to forward to. If you have forwarding off then it will go straight to voicemail. If indeed calling your google number goes to your wifes inbox then her gmail address is the one associated with that account. Thus you will have to go into google voice app and log out with your gmail and log in with hers. If you need more help I can be found on yahoo chat under ifly4vamerica, might be easier to help you through this issue.
Its got to be something stupid.... Probably you didnt set something up right. I have 2 google voice numbers one for business.. and one for my voicemail...
I have Never had a problem unless I didn't
1. *28 google voice number ( have to do this after flashing anything or restoring anything)
2. Did not refresh the gv app on my phone. ( after flashing or restoring)
3. Make sure you gmail accts are synced... that way you will get a transcript of the vmail and a link to audio
Its gotta be a miss step somewhere.
I have no probs as long as i do all these things. I flash crap on my phone all the time.
2cents
tim
I have tried to start over a few times and each time I click Activate in the Settings menu it gives me a two step process: 1) Type this number from your cell phone *28{followed by a number that is NOT my Google number}. 2) Press Send.
This doesn't work. So I hit *38 to try and clear it back out (just in case).
I also get directed to that same *28 number when I go through the Call Settings>Voicemail>Voicemail Settings menu on my phone. It refers to it as a carrier configuration. I have GV selected as the carrier in the menu above.
I have also tried to use my Google number after the *28, which is apparently what you are supposed to do and yet again it doesn't work.
When you guys click activate on the GV Menu page does it suggest *28 with your g-number or something different?
What is really bugging me about this crap is that I have been using GV on multiple phones for more than a year (on the EVO since Aug) with no hiccups and it "breaks" out of the blue when I made no other changes to my phone or service.
I did try Sprint last night and the rep there said he fixed it but when I got off the phone and tested it, same result and I decided to go to bed as I value my TV and I was about to throw my phone through it. Gonna try and see if a different rep know more.
Thanks again for all the suggestions.
Update
Still a little confused here but now have it working. Still interested in the 'Why' side of things in case it were to happen again. Was on with a Sprint rep, for over an hour, who seemed to know his stuff and was a GV user himself.
My tries last night were from home where I use an Airrave (older model) for coverage. My tries this morning while talking to him were from my office where the signal is bad. On a couple of occasions I got connected to Verizon. There wasn't a roaming icon on my phone. Maybe Ultimate Droid doesn't show the icon? Not sure there.
He felt like the issue was connecting with Sprint and said that while the Airrave SHOULD work it could still be part of the problem. We finally stopped and he recommended I go to a Service Center, where we would be guaranteed to have good coverage and try again.
After we hung up, I downloaded the Stock 3.70 Rom and wiped everything (data x 3, cache and davlik) and flashed the new stock Rom. I wasn't expecting much as it smelled like a system thing with forwarding calls from Sprint to Google.
In Menu>Settings>Call>Voicemail Service I noticed I no longer had the option to choose Google Voice. I downloaded the GV app. I then went outside, stood on one leg with my socks off and my shirt unbuttoned to make sure I had a good signal, and followed the app's suggested setup, which included the *28 with the number that is NOT my GV number. Now it works.
Should I be worried about restoring my nand backup I did before the wipe? I'm thinking no but I also didn't think the reflash of the Stock would work. I am guessing the unawared roaming was prbly the biggest culprit.
Sorry for the length. Just trying to get all in here in case someone else has a similar issue.
Cannot forward to Google Voice number for voicemail on Nexus 4
I get invalid mmi number or connection problem.
Can any one help me.
I am having similar issues. With straight talk t mobile
Sent from my Nexus 4 using xda app-developers app
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
EDIT: I meant T-Mobile pre-paid, not postpaid
Sent from my Nexus 7 using Tapatalk 2
Are you on prepaid? It won't work with T mobile pre paid plans at least.
Also, make sure you aren't on WIFI, for some reason it wouldn't work on wifi(but this was with the S3 and wifi calling) but you can try.
Also, try doing it from the voice website, it'll give you a code to input and that may work.
Mine works fine and I am on T-Mobile. Go to your phone, then hit settings. Then go to Voicemail and make sure the service is set to Google Voice.
co.ag.2005 said:
Op, are you on T-Mobile? If so, I didn't think Google voice voicemail works be cause they don't allow call forwarding. I could be wrong but that might be the issue.
Sent from my Nexus 7 using Tapatalk 2
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ATT
subashkarki said:
ATT
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Click to collapse
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
EDIT: see screenshot... where mine says "deactivate voicemail", are you clicking "Activate Voicemail" to get your MMI code? that's where it needs to come from... (just trying to trouble-shoot for ya).
co.ag.2005 said:
did you set up the app on your phone? (install, configure, go to phone -> settings -> voicemail and check Google Voice) and then go to voice.google.com on your PC, settings, Phones tab, Activate voicemail -> get the MMI code from there?
mine has worked fine on AT&T for years doing the above steps.
Click to expand...
Click to collapse
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
subashkarki said:
Mine worked to iphone before afteri switch to nexus 4 and i tried to use google voice it doesnot work. everything i set it up it says call forwarding connection problem or invalid mmi code.
Click to expand...
Click to collapse
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Google Voice and T-Mobile
This is what I did to work on T-Mobile.
Google voice will work for text, making calls, and catching voicemails for missed calls. However, if you ignore the call, it will go to your T-mobile voicemail.
What I did was call T-mobile and told them to deactivate my vm (it's a common request they get)
Then I created a contact in my phone book and I entered my tmobile (not gv number) and I set the option to sen to VM whenever called
Then I wen into the voicemail options and changed the number of the VM (put this number in the contacts as well as you might want to reference it later) from the t-mobile number to the google voice number
After than, google voice works like normal. No need to set up conditional call forwarding.
co.ag.2005 said:
hmm... not sure what to tell you. in voice.google.com , settings, click deactivate voicemail... then uninstall the app off your phone, then start over...
install app, setup, configure
then click "reactivate voicemail" at voice.google.com...
if that still doesn't work, I'm not sure how to help.
Click to expand...
Click to collapse
thnxs for your help it worked.
thanks again
subashkarki said:
thnxs for your help it worked.
thanks again
Click to expand...
Click to collapse
great!