Voicemails - Hero CDMA General

I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?

Jon.StatiK said:
I'm using a rooted DC v2.0r2 Hero of course but before this I was using v1.0 which didn't support the Sprint Visual Voicemail. Well, this should be fixed now and I thought simply changing my voice mail service in the phone would work but I keep getting sms voice messages when someone leaves a voice mail. When I dial 1 for my voicemail it takes me to the GV which I used with DC v1.0.
Forgive me but I can't find out how to route my voice mails back to sprint, I have searched and googled and all I can find is how to go TO GV but not BACK.
Any solutions or something I've done wrong?
Click to expand...
Click to collapse
Go to settings > Call > Select Voice Mail Service > Select My Carrier > Set your voicemail number toooo I think your cell number or *86 I can't remember which. Someone can fill in that detail. Mine is still setup for GV.

if you where using GV to get VVM on 1.0 then you have to go in and reprovision your VM so that sprint stops forwarding your VM to GV. Just like you had to provision it to go to GV buy dialing *27googlenum, dial *38 and listen for the provisioning tones.

So, do I have to dial *27mynumber or do the *38 and is there anything else after that?
Thanks

Just *38 and listen for a tone. (have to hit the call button obviously)

Related

Google Voice with the N4 on Tmobile

Is anyone currently routing all of their calls/texts/voicemails through Google voice (GV) on Tmobile?
I currently have Sprint and have integrated my number into GV (my GV number and my original Sprint number are one and the same) and I'll be switching from Sprint to Tmobile once I can get my hands on an N4. My problem is I'm not sure whether to port my number out of GV/Sprint and into Tmobile or if I should just get a brand new Tmobile number, add that to GV, and have GV just route calls/texts placed to my current number to the new Tmobile number. The only issue I'm aware of with GV is the lack of support for MMS.
Also, I sporadically have some issues on Sprint with missing calls where they show up in my GV call log but never make it through to my phone. I really like how GV can be accessed from any browser and how it logs history of my texts and calls so it would be nice to have these features still but maybe not worth the few quirks, bugs, and lack of MMS.
Can anyone comment on using GV with their Tmobile number? Worth it? Not worth it?
Google voice works fine on T-Mobile.
Sent from my HTC Sensation using Tapatalk 2
mrbkkt1 said:
Google voice works fine on T-Mobile.
Click to expand...
Click to collapse
Actually, it depends. If you are using a T-mobile prepaid 4G plan, you can't use call forwarding. This means you can't use GV for your voicemail for your T-mobile number. In that case, if you use the full version of GV (not the limited voicemail service), then you can have voicemail and texting for your GV number. But if someone calls your T-mobile number, your GV voicemail will not be used. So it really depends on how you are trying to use it (and if you are using prepaid or not).
I use it all the time, the above is true. If you get a monthly plan its no issue. Download the app and you can select it to always call from your GV# or prompt you or never. You should have no issues with it on T-mo, the only difference is you will probably have two numbers now, but keep using the GV# like normal after you set up.
So let me get this straight...
Setup:
Google Voice #: 111-111-1111
New T-Mobile #: 222-222-2222
Let's assume I have added my new T-Mobile number to my Google Voice account, and have only shared my Google Voice number with people.
I can setup my phone to dial out using my Google Voice account. I will also need to replace the default text messaging app with Google Voice.
Any outgoing calls/texts from my phone will show up on other people's phones as 111-111-1111
All calls to 111-111-1111 will automatically be routed to 222-222-2222.
Voicemail scenario 1: Post-Paid plan
If someone calls 111-111-1111 and I don't answer my phone, do they get sent to 222-222-2222's voicemail system by default?
If I deactivate voicemail on 222-222-2222, will calls to 111-111-1111 eventually reach the Google Voice voicemail, or does it just ring forever?
Is there an option to automatically forward voicemails to Google Voice (a la Sprint)?
Voicemail scenario 2: Pre-Paid plan
If someone calls 111-111-1111 and I don't answer my phone, do they get sent to 222-222-2222's voicemail system?
What happens if you disable voicemail on 222-222-2222? Rings forever?
I take it from your previous post that this is where you run into issues with the Google Voice Voicemail, correct?
Thanks!
thaprinze said:
Voicemail scenario 1: Post-Paid plan
If someone calls 111-111-1111 and I don't answer my phone, do they get sent to 222-222-2222's voicemail system by default?
If I deactivate voicemail on 222-222-2222, will calls to 111-111-1111 eventually reach the Google Voice voicemail, or does it just ring forever?
Is there an option to automatically forward voicemails to Google Voice (a la Sprint)?
Click to expand...
Click to collapse
I can only speak for my G2x using a post-paid plan, but I have three fields I can set on my phone under Options -> Call settings -> Call forwarding: Busy, Unanswered, and Unreachable (along with "Always Forward"). Each of those has enable/disable and a separate number. In my case, I'm testing out GrooVe IP, since I have poor signal strength at home, so I have Busy and Unanswered set to my Google Voice voicemail number and Unreachable set to my main Google Voice number (so if I'm at home on wifi with no signal, GrooVe IP will ring me). That all works so my voicemail is via Google Voice and not T-Mobile.
Since you have Sprint/GV integrated, if you want to cancel Sprint service you will have some extra steps. Cancel Sprint integration, port your Sprint# to GV, then forward the GV calls to the new TMo#.
A lot of your questions should be answered here: http://forum.xda-developers.com/showthread.php?t=1646755
If you're prepaid like me you can just call them and have them disable your voicemail. Then as long as people only have your GV number you will get all voicemails to GV.
Why not just get a Google voice number and tell everyone you know to use it instead of your carrier number.
My Answers are in Sea Green
thaprinze said:
So let me get this straight...
Setup:
Google Voice #: 111-111-1111
New T-Mobile #: 222-222-2222
Let's assume I have added my new T-Mobile number to my Google Voice account, and have only shared my Google Voice number with people.
I can setup my phone to dial out using my Google Voice account. I will also need to replace the default text messaging app with Google Voice. See next answer
Any outgoing calls/texts from my phone will show up on other people's phones as 111-111-1111 Yes; You can setup the phone via GV App to dial out using your GV number. Texts Sent from GV App will use GV number, texts sent from any Android SMS program will use TMo number
All calls to 111-111-1111 will automatically be routed to 222-222-2222. Yes, if you set it up that way in your GV account settings online
Voicemail scenario 1: Post-Paid plan
If someone calls 111-111-1111 and I don't answer my phone, do they get sent to 222-222-2222's voicemail system by default? No, calls to GV will reach GV voicemail
If I deactivate voicemail on 222-222-2222, will calls to 111-111-1111 eventually reach the Google Voice voicemail, or does it just ring forever? Calls to Tmo number will reroute to GV voicemail if you set it up that way through the GV App/Phone App
Is there an option to automatically forward voicemails to Google Voice (a la Sprint)? As far as I know, no. You must change the voicemail number on your phone to redirect to GV voicemail
Voicemail scenario 2: Pre-Paid plan
If someone calls 111-111-1111 and I don't answer my phone, do they get sent to 222-222-2222's voicemail system? No, same as above
What happens if you disable voicemail on 222-222-2222? Rings forever? Yes because you cannot use call forwarding on pre-paid plans, so you cannot redirect to GV
I take it from your previous post that this is where you run into issues with the Google Voice Voicemail, correct?
Thanks!
Click to expand...
Click to collapse

Google Voice mail not working with VoLTE?

I have always used Google Voice as my default voice mail app. After upgrading to VoLTE (Kitkat 4.4.4), whenever someone calls me and I do not answer, it just says that my voice mail box is not set up. Anyone else having this problem?
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
mmw68666 said:
Yes you have to set it up again
Sent from my SM-G900V using Tapatalk
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Click to collapse
I uninstalled and reinstalled, ran through setup and still nothing. I will try again.
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
I dont know what I am doing wrong. I reset my Google Voice by uninstalling it and reinstalling, setting it up, then making sure hangouts voicemail is enabled. Anyone have any other thoughts?
*71 your Google voice number to forward it.
Thanks! Just came back here to own my shame as I forgot I had to do the call forwarding.
All better now
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I enabled Hangouts integration with Google Voice, and everything is working fine for me after setting up my Google Voice number for forwarding again with VoLTE enabled.
JohnKuczek said:
To those that have forwarding to GV working, did you also enable the Hangouts integration?
I cant get forwarding to work. When I call my VZW number, it rings, pauses like its trying to forward, the the VZW phone starts ringing again. It never goes to GV, or Hangouts. If I call my GV number directly, it works fine, even from my VZW number.
Any thoughts, suggestions, or assistance appreciated.
Click to expand...
Click to collapse
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
superrelaxx said:
I had to go to Google voice on the web, goto Settings, select Edit under your phone number, then select Activate under Forwarding Options. It'll provide a *71 number for you to key in on your phone. This will be a different number than your voicemail number.
It worked for me after these steps.
Click to expand...
Click to collapse
Tried that yesterday several times on my own and with VZW "support." They seem to think it may be a network backend issue, and have sent it up the food chain...
Sent from my iPad using Tapatalk HD
Chopstix9 said:
I guess I don't understand the allure of VoLTE. In reading about it @ VZW site, it bills the same as regular calls so it's not like it can save on our minutes. Voice sounds just fine over standard calls IMO.
Click to expand...
Click to collapse
I have an old plan. 1500 Min, unlimited text and data. For me, it isn't about saving minutes, it is about the quality of the call. My wife and most of my family has GS5, the others just got iPhone 6 so most of my calls VoLTE and I love it.
Slightly off topic, but has anyone gotten the calling feature within the new hangouts integration to work over wifi? I need this at work because when I have to go out on the floor there is no service, but there is wifi.
Sent from my SM-G900V using Tapatalk
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
JAYNO20 said:
Did anyone get this figured out? I have never had a problem with google voice not working up until I downloaded the NI2 update to get voLTE. Now when I get a call it says the mail box hasn't been set up yet. I did all of the forwarding options (even shows forwarded on the myverizon page) and it still isn't forwarding to my google voice.
I don't get it. Anyone have any clues? I've already tried everything listed in this thread.
Click to expand...
Click to collapse
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
bsweetness said:
After making sure my phone was still connected via Google Voice online, these steps from Google (click on "If you're a Verizon Wireless user click here") are what got it working for me (along with making sure Google Voice was selected for voice mail in my phone's settings - Phone -> Menu -> Settings -> Call -> Voice Mail). I dialed all three one right after the other:
If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing these three activation codes:
*71[Your Google Voice number]
*90[Your Google Voice number]
*92[Your Google Voice number]
Click to expand...
Click to collapse
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
JohnKuczek said:
I've tried this and it has not solved my problem.
Working with Verizon Wireless, and they claim there is a problem during the forwarding. I'm likely oversimplifying, but it seems that VZW sends the call to AT&T Landline, who then sends it to Google's landline operator (I forget who they said this was), then it goes to Voice. For my number, there is a problem at the transition from AT&T Landline to Google's operator. So basically, it is a network issue that is occurring on a disinterested carriers network, and so nothing is happening fast.
On a side note, I tried to get creative since others still have working VZW to Voice forwarding, and I got a new number, and paid to keep the old number, too, in the hopes that a new number would work... No joy, I'm out $30 and now have a second number that behaves the same way as the first.
Click to expand...
Click to collapse
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
bsweetness said:
Odd that it works for some and not for others.
It would be great if Verizon would get things straightened out, but they've never cared about Google Voice and likely never will (heck, Google doesn't seem to care too much about it these days).
Click to expand...
Click to collapse
Tried all those options. I don't see how its working for anyone that has voLTE enabled. As soon as I disable it fowarding works fine.
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
timeToy said:
I was able to successfully got Google voice back after enabling HD voice, by setting up Forwarding not on the phone, but online: https://wbillpay.verizonwireless.com/vzw/secure/services/CallForward.action
Click to expand...
Click to collapse
Odd that that works for you. I had tried that, and setting it up through the MyVerizon app, and by the VZW tech setting it, all with the same broken results.

Fix Google Voice forwarding after Advanced Calling Features update

I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
chadness said:
I set up Google Voice to handle my voice mail years ago, and haven't had to set it up again despite moving to several different phones since. Until, that is, I enabled the Advanced Voice features. That's because this seems to set up a new voice mail box for you with Verizon, and sets your line to forward to that. So, as a reminder for how to forward these calls, here's what you want to do:
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
To Deactivate the Call Forwarding, dial *73 [Send]
To Deactivate the Busy Transfer, dial *900 [Send]
To Deactivate the No Answer Transfer, dial *902 [Send]
Click to expand...
Click to collapse
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
Yeah, that's exactly what I did.
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
PerCompLLC said:
I have to give you credit! I thought that my Google Voice was working, but alas it is not... So I followed your lead and removed my number from the web interface, re-added it, and followed the instructions. Works now. Thanks!
Click to expand...
Click to collapse
Awesome, glad that helped. It was driving me nuts for a week until I saw someone else mention removing the number from the account, never even dawned on me that you could do that or that it would have an effect on the phone's configuration.
Big time thank you for this post. I've had issues with Voice not working for months. Removing, re-adding then confirming my number finally fixed the issue.
:crying::crying::crying::crying:
I didn't even know my google voicemail conditional forwarding stop working with verizon. I kept getting these weird texts from verion "VZWVVM:SYNC:EV=blahblah". It turns out, I turned on advanced calling on Verizon's account page. To get google voice working I just turned off the advanced calling. I have a nexus 6, so I can't even use advanced calling and nobody in my contact list has advanced calling.
I tried reactivating verizons conditional call forwarding to use google voice. But with advanced calling enabled I couldnt get google voice to work for my voicemails. That is why I just disabled advanced calling on verizon's site in my account.
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Same here.
I got a replacement phone that didn't have the update, so I had to go through this all again after the update installed on that one.
thanks for the info here. i had the same issue with my new S6. One question though...after "the fix" are you leaving Advanced calling turned off? or turning it back on?
thanks!!
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
jmbturtle said:
Still didn't work for me. I followed the instructions exactly as above, and Voice still won't pick up on missed calls, only calls I dismiss. I re-did all three * forwarding codes outlined in the OP, but no luck on missed calls. I have to turn off the advanced calling if I want Voice to pick up missed calls at all. So frustrating.
Click to expand...
Click to collapse
I just tested this and I am experiencing the same issue. everything works perfect except for MISSED calls.
I think I may just have to live with it for now in the hopes that it gets resolved since I have 90% of my contacts calling my google voice number.
Not working for me
I"ve tried all of the suggestions here, but I still cannot get my Nexus 6 to route calls made to my carrier number to my GV number. I've had GV for years on several different devices and it's always worked fine. Everything is set up correctly. Any additional suggestions?
Thank you
vai1018 said:
That didn't work for me. I had to uninstall the app, log into my Voice account on the website, remove my number, then install the app on my phone and go through the configuration including dialing the *71 option before my phone finally mapped unanswered calls back to Google Voice.
Click to expand...
Click to collapse
You have no idea how happy I was to find your post! Thanks, it also worked for me after racking my brain all day and getting very frustrated. I did find a post to activate Volte without subscribing to Advanced Calling. I was unable to post the link here. Just Google Volte. Thanks again, pleased.
reinstalling app worked for me
PerCompLLC said:
Or you could just clear data on Google Voice and then set it up again... Works like a charm.
Click to expand...
Click to collapse
After deleting number in voice and reinstalling app on phone, go to voicemail settings on a PC and click activate voicemail, dial the number displayed in the popup.
I FINALLY HAVE MY Google voicemail back !!
I lost it after setting up enhanced/advanced Verizon calling to do both voice calls and data at the same time. That fixed the no data during phone calls issue, but I lost my Google voicemail. The Verizon mail was not as good as voice. I would rather pay for Google Voice and not Verizon voicemail, but google voice is still free so YAY! Thanks for the fix. I have my Google Voicemail back!

Missing calls on VZW 6P

Has anyone had any issues with missing incoming calls on their 6P? I have missed 3 calls (while I was connected to WIFI) which I found out about because I got a voicemail but my phone never rang. The people that called said my phone rings for about 25 seconds before going to voice mail. Do the APN settings have anything to do with calls or just messages? Any other ideas?
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
640k said:
you messed with your APN settings? i've done that on my '13 X. if you selected to only be on LTE vs. CDMA + LTE, you're going to miss calls.
Click to expand...
Click to collapse
I have my preferred network type set to Global. Should I change it To LTE/CDMA?
APN is set to VZWINTERNET. I didn't change any of the settings within that APN.
The weird thing is, some calls do come through but not all of them.
oh i thought you went in to the hidden menu.
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
Cares said:
I get an issue that I don't get a voice mail indicator...I get some scrambled VWZ text message.
Click to expand...
Click to collapse
I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
tfleming23 said:
I am having the exact same issue and am looking for any solutions. I don't get the notification in the bar and if I miss that the text is there I miss the voicemail. Since I use my cell for work, this is an issue.
Click to expand...
Click to collapse
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
Click to expand...
Click to collapse
How/where do I do that. Been trying to find it in my account for a while now.
staticx57 said:
It is the result of you having visual voice mail and not having the visual voice mail app. You need to turn off visual voice mail in your verizon account and use basic voice mail or find the verizon visual voice mail app.
Click to expand...
Click to collapse
I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
tfleming23 said:
How/where do I do that. Been trying to find it in my account for a while now.
Click to expand...
Click to collapse
I honestly couldn't tell you how, their website is such a mess. You might have better luck calling.
Cares said:
I don't have visual voicemail enabled. I just tested it and I'm getting the same issue still.
Click to expand...
Click to collapse
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
Click to expand...
Click to collapse
Youmail is a good alternative. I used that for my voice mail for a few years.
Im having the same problem I know I have basic voicemail. No voicemail notification just some cryptic sms
elreydenj said:
You have basic visual voicemail enabled. It comes automatically with a Verizon HD voice/advanced calling package that enables VOLTE. Until a visual voicemail app is released for this phone from Verizon you will have to use google voice for voicemail through hangouts. Works great. or you can call Verizon and see if they can downgrade you to the normal (call in) voicemail you were used to but not sure if it is possible. i have heard mixed reviews as to whether they can do that.
Click to expand...
Click to collapse
Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
Cares said:
Oh that's annoying that Visual Voice Mail is bundled with Advanced Calling 1.0! Just tested it by removed Advanced Calling 1.0 and I guess the normal voicemail notification now.
I guess I rather deal with the annoying text messages than to lose the ability to simultaneously use voice and data.
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Click to collapse
where were you able to find that option?
I've been noticing missed calls while on WiFi but I'm on T-Mobile
Sent from my Nexus 6P using XDA Free mobile app
Nexus 6 Advanced Calling blocked by Visual Voicemail being enabled
sixhundredcc said:
where were you able to find that option?
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I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
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I found it while working out my voice mail junk here. Open the dialer, in the "search contacts & places" search window at top, press the three dots, select Settings, Calls, Voicemail. Then you can update the voicemail number (not sure about the PIN function though). This has been bugging me as well, only was getting the weird SMS messages. Was able to select basic voicemail using the My Verizon App though (was able to select all of the 3 options for voicemail with the My Verizon app too). So waiting till they update their apps to 6.0 and hope they work then.
edjanx said:
I would also appreciate a cheat note on how to do disable Visual Voicemail. Hell, with this new Dialer, I can't even figure out how to get into the dialer settings to update the *86 voicemail number with my pin, and I've been an Android user since Froyo, so Marshmellow has kicked my but!
But back to my most serious concern, I need Advanced Calling, so if it is kills two birds with one stone, I'd be happy to have standard voicemail since that's all I ever used. Then Verizon and Google will hopefully sort out how to enable Visual Voicemail *and* Advanced Calling too. But for now, please share any secret menus previously mentioned so I can disable Visual Voicemail! :fingers-crossed:
Update #2: Turns out Verizon's Visual Voicemail and Advanced Calling are not related, but I did learn that Advanced Calling also enables HD Voice. It turns out that the Advanced Calling feature isn't enabled on a NEXUS 6p when activated via the nano sim on Verizon. Calling the support line is the only alternative to correct this. After a restarting, Verizon called me back, and I had Data while on the phone.
I'm going to mess around with different Visual Voicemail options before switching back to Basic Voicemail, and I'll update again if I find something.
The Visual Voicemail issues is weird. First, I get indecipherable text messages. Then when I get another phone call after a voicemail, it pops up as my Google Now Card notification for drive time to work, and there is no way to answer the call! I had to reboot to clear that.
Thanks,
Ed Janx
Update: So I downloaded the Verizon Mobile App which has the ability to change your features, including Voice Mail options, but it wouldn't let me select Basic Voice Mail, and instructed me to call *611 . No time for that now, but wanted to provide a quick update.
Click to expand...
Click to collapse
I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
sixhundredcc said:
I ended up opening a ticket with tier 2 tech support. (thats who they addressed themselves as). First day i didn't think advanced calling worked but i missed that i wasn't connected to LTE but once i did get LTE it worked my bad.... But the voicemail they couldn't figure out. after three days of no call back. I got someone else from tier 2 support and he got my voicemail to work while I was calling from the 6p. finally happy to have regular voicemail notifications and not those cryptic sms messages
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I switched to the Google Voice Visual Voicemail and am very happy. Still, I did call Verizon tech and instruct them to switch me back to basic voice mail. Now I can at least I can switch the phone VM back to Verizon, listen to saved messages, then switch back to the Google Voice. Still, I really wish Verizon would just update their Visual Voicemail app to work with the Nexus 6p, as that way I could retrieve some of those 'precious memory voice mails' I've saved for years, then save them digitally.
Ed Janx

Voice mail on Verizon?

I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
GatorsUF said:
I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
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You have to set up No answer forwarding so Google can get the call and manage the VM.
You set up no answer forward to your GV number and it works.
tech_head said:
You have to set up No answer forwarding so Google can get the call and manage the VM.
You set up no answer forward to your GV number and it works.
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Thanks for the reply, can you tell me how to do that? Just need a little more details, never done it before.
Edit: I figured out the forwarding part, just wish there was a way to not have to go thru two full ring cycles. It rings my vzw number then my GV number then I get to voicemail.
It also causes my home PC to ring with the Google voice number...
Sent from my Nexus 6P using Tapatalk
GatorsUF said:
Thanks for the reply, can you tell me how to do that? Just need a little more details, never done it before.
Edit: I figured out the forwarding part, just wish there was a way to not have to go thru two full ring cycles. It rings my vzw number then my GV number then I get to voicemail.
It also causes my home PC to ring with the Google voice number...
Sent from my Nexus 6P using Tapatalk
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https://support.google.com/voice/answer/165656?hl=en
*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.
*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.
*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.
Now you need to login to your GV.
Go to settings -> Voicemail and texts.
Now set up your greeting, etc.
Now go to phones and add your number (Verizon).
Now click "edit" then show advanced.
Look at the various options.
The one you are really interested in "Go Straight To VM".
This will send all your calls on GV straight to VM.
You want this so the Verizon caller does not get additional rings on GV.
GatorsUF said:
I can't figure out how to setup any sort of voicemail on my 6P. If prefer to have Google voice handle my voicemail, but so far I can't get it to work. I can overall the app and set it up through the voicemail settings, but when calling my phone it still says I don't have voicemail setup.
I've used GV for years with my other Android phones, this is the first time I've had an issue.
I've seen suggestions to forward my number to my GV number through Verizon settings, but I don't want to use that phone number I just want the voicemail.
Had anyone figured this out?
Alternately I'd go with stock Verizon voicemail, non-visual.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I used to have Verizon VVM but didn't really use it that much so when I switched to the 6P I canceled it online. For the next couple of days when I got a voicemail I wouldn't get a notification but I would get a text with a string of characters. Then I called Verizon and they put the VVM cancel though and since then I get the normal voicemail icon. I can dial into voicemail from there and listen to them as normal.
I don't really miss visual voicemail, but I don't get a ton of them to begin with.

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