When I start up the phone it blinkes green all the time, and when i press the power button nothing happens, I cant turn it off. Also the screen doesnt turn off itself so its basically on the whole time. How can I fix this?
BTW its a windows mobile phone, and it only happens sometimes.
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Ok so i was wrong, it doesn't shut off, it goes past the green windows mobile screen, then past the t-mobile shadow screen, then just sits there with a black screen, the power lights are on, but just stays black forever
One other note is a hard reset isn't possible it seems because the phone cannot be turned off
If the battery is removed it shuts off of course, but when its put back in it just starts up and apparently thats not good enough to do the hard reset because it just boots up like normal to the black screen
Try pressing the hard reset keys as you place the battery in. You might need someone else to put the battery in while you press the keys. If that seems tedious or doesn't work, try starting with bootloader buttons (Camera and power button at the same time). Then connect it to your computer and run T-Mobile's update.
Hopefully, that should work.
I need help fast guys. So I put my phone on the charger last night when it got down to 10% and when I woke up a green LED was pulsing and it wouldn't respond to the power button. I've held the power button down 10secs, tried power+volume down. Tried hitting it multiple times. Nothing. Screen stays off, funny thing is I never turned the phone off. So unless it rebooted it shouldn't be off. I searched a ton for this and didn't come across any info on a blinking or pulsing green light and screen will not turn on. Can anyone help??
I was just surfing through the net, I left my phone on bed & went to the bathroom, came back and found that the display won't turn on. Pressing the power button caused the back,recent apps buttons to light up but that's it. Even the LED notification lights work whenever a notification came.
Note : I think the phone turns on properly when I hold down the power button bcz I hear sounds, the led blinks, the phone even vibrates. But the display stays pitch black all the time.
What I tried :
Take out the battery, leave it for a few minutes then put it back on and try to turn on the phone.
Take out the battery and hold down the power button for a minute then put the battery back in and try to turn on. This time the phone turned on but when I pressed the power button once normally to turn off the display, it won't turn back on.
Try to go to recovery mode (Power+Home+V. UP). This worked once too but when I cleared cache and rebooted the device, it didn't turn back on.
Try to go to download mode (Power+Home+V. Down)
Plug the phone to my PC through USB cable, PC detected it but nothing happened.
Sometimes the phone turns back on normally but after a while it dies again. I checked the battery, it's fine.
I looked at the forums and all over google today for more than 6 hours trying to fix the phone to no avail. Basicly what happened, my phone froze after was droped and after restarting throu power button it got stuck on boot loop. So i dowloaded Huawei P9 Lite VNS-L31 model firmware and tried to instal throu SD card with volume up/down and power button option. It didnt work i got error message saying that it cant update becouse software doesnt comply with this version. And after that my phone went down. It is now completely unresponsive. Screen is black and a red light is on all the time ( not flashing ). Put it in charger no images appear. Try to press power button for 10 seconds. Red lamp dissappears for a second and comes back and no response from the phone, screen still black and no vibrations or sounds. Can access any of volume down or up power button menus. Its like the phone is dead but only the red lamp is on. Any idead whats wrong with the phone? Now i cant even try to wipe the phone or install new software couse it just doesnt despond only the red light turns off for a second when holding the power button for some time and comes on and no response from the phone.
Hey, I have the same problem. Did you manage to find the solution to it?
Please help I was using my phone when the screen suddenly goes off but the phone is on, the screen is blinking (lights up and off) continuously but it stays blank. I can open and close the screen by clicking the power button as you would normally do if you're checking the time on your phone. I tried pressing the power button for more than 15 seconds; tried the volume down + power button for more than 15 seconds, and tried the volume up + power button combinations. I tried it while it was connected to the charger and I also tried it without connecting to the charger. All it does is restart/boot my phone I know because it vibrates, but no logo, no display of the battery charging, but the notification light turns red when connected meaning it is charging. I can connect it to the computer also and it displays my device's model. But all in all the screen just stays blank and just keeps blinking (like lighting up and down). The phone wasn't dropped and it did not get wet by any liquid substance, when it happened the battery is up to 87% and I left the screen off for 4 hours before using it then it happened. I am out of solutions as I can't also reset it as there is no display even the logo and battery charging display are gone. But I know it is alive because I can turn it on and off and connect to the charger and pc. If anyone knows or can diagnose the root of the problem it can lessen my worries and maybe just resort to bringing this to a cellphone repair shop. Thank you. TT____TT