People not receiving my pics? - myTouch 4G Q&A, Help & Troubleshooting

I have sent multiple pictures to different people. And for some reason none of them receive them..
I have the network as tmobile...
Help please..
Sent from my HTC Glacier

Make sure the Default APN is set to Tmobile Data. Not Telkila.
Settings>Wireless & Networks>Mobile Networks>Access Point Names> Hard Menu Click > Reset Defaults.

nyolsson said:
Make sure the Default APN is set to Tmobile Data. Not Telkila.
Settings>Wireless & Networks>Mobile Networks>Access Point Names> Hard Menu Click > Reset Defaults.
Click to expand...
Click to collapse
Yeah I already have tmobile as my network but for some reason people are still not receiving them..
Sent from my HTC Glacier

What exactly is the "Telkila" network? My MT4G is set to that instead of the T-Mobile Data option.

dustrho said:
What exactly is the "Telkila" network? My MT4G is set to that instead of the T-Mobile Data option.
Click to expand...
Click to collapse
Hit restore to default.
Sent from my HTC Glacier

dustrho said:
What exactly is the "Telkila" network? My MT4G is set to that instead of the T-Mobile Data option.
Click to expand...
Click to collapse
that stupid telkila sucks put it to tmobile data. otherwise u might notice u cant send any pics at all. the first day i got my phone i couldnt send pics then i found out its because it was set to telkila instead of tmobile data. once i put it on tmobile data i was able to send pics no problem. i deleted the telkila since i dont use it

The exact thing happened to me after a week of having my phone. I changed everything like what was said and I even called customer care. They didn't do anything for me after dreading to factory reset my phone I did it anyways and it worked after that. Give it a shot, it worked for me

dxxxp said:
The exact thing happened to me after a week of having my phone. I changed everything like what was said and I even called customer care. They didn't do anything for me after dreading to factory reset my phone I did it anyways and it worked after that. Give it a shot, it worked for me
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Click to collapse
Thanks. I noticed the reason purple wouldn't receive my pictures if because I was using handcent sms. When I used the stock messaging aop it was no problem.
Sent from my HTC Glacier

Please post questions in Q&A section.

Person 2 posts above hit it, you haVe to go into your apn settings and take it off tekl whatever and set it on the top T-Mobile data. All fixed after that!
Sent from my SGH-T959 using XDA App

Related

Pre-Owned Evo still has someone else's Sprint info on it (MetroPCS related)

Hey guys, just bought a used Evo. I got it home and started looking through it, and saw that under "Current Username" it said [email protected]. It also had the guys old phone number.
Now, I plan on flashing this to MetroPCS, and I was wondering, how exactly do I go about changing that username?
I tried searching this, but couldn't find anything. Coming from a GSM network, I have no idea how any of this works.
Call Sprint and update your phone profile. They will help.
Sent from my EVO
Even if I don't have a Sprint account?
Get the msl for it. Then on dialpad press ##786# then choose option to reset, input msl and you'll be set. Just keep in mind this wipes out the phone
Sent from my PC36100 using XDA App
darth_vato said:
Even if I don't have a Sprint account?
Click to expand...
Click to collapse
They won't be able to help, follow the guy ontop of this comments instructions
kixcastillo77 said:
Get the msl for it. Then on dialpad press ##786# then choose option to reset, input msl and you'll be set. Just keep in mind this wipes out the phone
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Thanks for the help.
Ok, now I've hit another brick wall. How do I get the MSL of the phone?
Edit: nvm, got it
Edit 2: Ok, I could use some help. The method I used didn't seem to work.
Turn on wifi. Go to the market and search MSL. There is an app MSL reader that will help you get the MSL.
Not sure exactly what you needed help with yet?
When you flash it to metro all the should be gone
Sent from my Evo 3G using XDA App
dude, go to your options. toward the bottom find the updates. update your PRL and your PROFILE. thats it, let it run n it will have your new info. tried and true way 2 do it. my friend had same issue. did that and it wrked.
i was on the same boat when i got my phone. it still had the guys's sprint info.
flash a new rom (even a stock 2.2 rom as you're probably still on 2.1 on that phone) and it'll get rid of software settings (gmail account and such). once you do the actual qpst settings for metro you'll be changing username and thether to [email protected]. then in epst you change the mdn and all those other settings that right now point to sprint.
point being, follow the flashing guide, making sure to flash a new rom or just reset your phone to factory default first, and you'll be set.

Mms problems

Quick question, every time I send a picture message to someone no matter what service provider all of them say that there its never a picture attached or
It says unsupported file type..and rarely actually sends them an actual picture I've tried it with the stock messaging app, handcent, go sms, and that seems to make no difference at all.
Thanks in advance.
Sent from my HTC Glacier using XDA App
And i haven't been receiving any mms messages either.
Sent from my HTC Glacier using XDA App
Possibly related I cannot send an MMS unless I am attached wi-fi. Need to call TMOB and complain. It 100% of the time says "unknown network problem"
Yeah, or when I get pictures finally they are smaller than a thumbnail.
Sent from my HTC Glacier using XDA App
You guys need to be a bit more specific: Are you stock or rooted, which rom.. etc etc etc
If you're stock - you need to make sure you're using T-mobile's APN, not simple mobile or telkila or whatever else is there. This can be found under menu ->settings->wireless networks ->mobile networks
If you're rooted on CM - you need to try changing you user string. In MMs app its under menu->settings->custom user-agent.
Good luck.
Stock, no ROM and yes rhee son is on tmo.
Sent from my HTC Glacier using XDA App
br00x said:
Stock, no ROM and yes rhee son is on tmo.
Sent from my HTC Glacier using XDA App
Click to expand...
Click to collapse
Call T-mobile, although they most likely will give you the standard response about doing factory reset, etc, etc
I am just not sure why would it do with correct settings on stock rom and I don't use sms/mms to run into it myself. May be someone else can shed a light?
What should the custom agent be though?
you need to fix your APN settings.
I'm running royalginger and boned up my settings the other day, here is how i fixed it..
Settings> Wireless & Networks > Mobile Networks > Access Point Names> (Menu->Reset to Default)

MMS Problems? Sending...

So i looked around for a bit on here for MMS problems, and i couldn't find anything. When i was running WinMO 6.5 i could send MMS just fine. My friend rooted my phone with Android, and now when i send MMS it just says sending...
and never sends the message. I sent something last night, and when i woke up it still said sending...
Is there a fix for this? i do have MMS service enabled though T-mobile, and i can receive picture messages just fine. I was using stock app for the messaging, but then i though, hmm, i saw one on the market. so i used Handcent and the same problem occurred. Help would be greatly appreciated
edit; now i asked a friend to send me an MMS, and it says downloading and never downloads either!
I also have the same problem. But if you wonna receive the pictures just turn your mobile data on and then go to mms and click download. It should work but this doesn't seem to work with sending the MMS.
Same here, just need to know that modules work together with the mms.apk
Check and see if the data is enabled. That may be a solution.
The thing is I don't have data so I have it off at aall times
Edit: just turned on data for the Lulz to see If it would work, nothin :/
Sent from my Nexus One using XDA App
I have the same problem
make sure you have the correct apn settings
it concerns APN setting... i've solved with right ones
piipo4 said:
it concerns APN setting... i've solved with right ones
Click to expand...
Click to collapse
Could you give me yours please?
Sent from my Nexus One using XDA App
knifeproz said:
Could you give me yours please?
Sent from my Nexus One using XDA App
Click to expand...
Click to collapse
you have to use the ones provided by your phone carrier, he is probably on a different network so the settings wont work
Richy99 said:
you have to use the ones provided by your phone carrier, he is probably on a different network so the settings wont work
Click to expand...
Click to collapse
I asked the friend that rooted the phone for me that he had a similar
Problem and it solved itself
Sent from my Nexus One using XDA App

loosing cell data when opening market

data keeps cutting out when i open market. its fine when i use wifi though. anybody else having this problem? is it trying to switch apns or something?
Yes I'm having the same problems.
Had it on 2.2 and 2.2.2
Locked AT&T
Not me never had a problem o2 uk
Had it till I booted into recovery cleared all caches and factory reset. Now all works
Sent from my Dell Streak using XDA Premium App
http://forum.xda-developers.com/showthread.php?p=12934103
Next time, do a search.
deathpulse said:
Had it till I booted into recovery cleared all caches and factory reset. Now all works
Sent from my Dell Streak using XDA Premium App
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Click to collapse
How did you cleared all caches? I just see factory reset, reboot and other potions but no clear caches ? And does factory reset remove all your installed apps?
Strephon Alkhalikoi said:
http://forum.xda-developers.com/showthread.php?p=12934103
Next time, do a search.
Click to expand...
Click to collapse
Did you fix the issue? The link you gave doesn't have any solution.
Yeah theres no solution on that thread. I did do a search before posting, but xda was so cluttered, I didn't see that one, not that it helped anyways. Factory resets, clearing cache, flashing other roms, none of that works. I'm still wondering if it has something to do with having two apn's. I've never seen a separate apn for mms, I know it causes issues with data when sending mms. Maybe market is trying to switch to it, I just don't know.
Update. Clearing caches worked for a day but now mine is having issues avaim. 351 is very buggy for me
Sent from my Dell Streak using XDA Premium App
Just so you guys know I am having the same issue running 318.I also downgraded 351 was laggy for me.
I've already started a topic about this. http://forum.xda-developers.com/showthread.php?t=1034859 search harder next time.
RussianSolja said:
I've already started a topic about this. http://forum.xda-developers.com/showthread.php?t=1034859 search harder next time.
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Click to collapse
thanks for posting the link that was already posted in here. without your posting of this link, i would have never found this posted link that was already posted here. youre contributing greatly by posting this already posted link. keep up the good link posting!
The Jack of Clubs said:
thanks for posting the link that was already posted in here. without your posting of this link, i would have never found this posted link that was already posted here. youre contributing greatly by posting this already posted link. keep up the good link posting!
Click to expand...
Click to collapse
Lmao
Sent from the Dell Streak powered by 1.9.0
Check out my post in that above posted link. I don't dare post it again for fear of the rath of The Jack of Clubs
Think I might have found the cause, just need to find the solution.
I'm having the same issue, started about 2 weeks ago. Last night i did a factory reset, fresh install of 351, then installed streakdroid 1.9.0 over that and still same thing :/
Open market and everything loads up fine. Tap on any app or my apps and you can see the data connection disappears. Get a pop warning "A network error has occurred. Retry or cancel and return to the previous screen". Wait a second or two and data connection is re-established, tap retry and it works. But this keeps happening every time i tap on something in the market.
So far its looking like an at&t issue.. anyone not on At&t and experiencing the same thing?
Did you have the issue right after you did a factory reset before the market updated?
Sent from my Dell Streak using Tapatalk
I think i found a fix.
Under APN's there are 2, one for browsing and supl, and another for mms, while going through the options for them, there is a field for MMSC and MMS proxy. So i just copied those over from the ATT MMS apn to the ATT US apn, and then deleted the ATT MMS apn and issue is now gone.
Here is a guide:
Go to Settings -> Wireless & Network Settings -> Mobile Networks -> Access Point Names
Open up ATT US, then tap on MMSC and type in http://mmsc.cingular.com, tap ok
Under that, tap on MMS proxy and type in 66.209.11.32, tap OK
Then scroll down to the last item APN type, and check mms (default, and supl should already be checked).
Tap ok, then press the back button.
tap on ATT MMS, scroll down to MMSC and MMS proxy and verify that they are the same that you just entered (just as a double check, don't know if at&t is using different proxies or servers for different regions).
If they're the same then press the menu button and tap on delete apn.
Now you have one apn ATT US that handles Data and mms together. Once you press back or home, your data might cut off for a second, but once it reconnects you should be good.
I've been browsing through market for the past 5 min with no data connection drops. Also sent myself an MMS and it went through, and data on browser and twitter working well. So far its looking good.
Ill give it a try. Other phones have been having the same issues. I checked in other forums.
Sent from my Dell Streak using Tapatalk
Spectre51 said:
Ill give it a try. Other phones have been having the same issues. I checked in other forums.
Sent from my Dell Streak using Tapatalk
Click to expand...
Click to collapse
yeah i've been searching this topic for about the past week and everything i found on it was old, nothing recent within the past 3 months and no one had a solution.
also after the factory reset, and before market updated, i was on wifi since it was downloading a lot of apps so wouldn't have noticed it was doing it before. But you could go into the app settings and uninstall updates if you want to test that out.
Not really cause once its updated something gets changed. Still happens after uninstalling the updates.
Sent from my Dell Streak using Tapatalk

Problems sending MMS on stock 4.3

Hey guys
so I took the OTA update to 4.3 Im on MK2 and ever since I updated I have had issues when I try to send people mms.. it could be a simple message with an emoji from the iPhone keyboard or an image..
The messages sent perfectly fine before the update. I noticed in my APN settings I only have an ATT Phone APN.. not a APN for messaging or images or whatever, is there anyone on ATT network either pre or post update that has an additional APN in there settings? Could someone post the settings for theirs if they do?
And if I'm not missing an APN then I have no idea what the deal is, does anyone else have this problem? I've searched the forums but nothing I've seen I applied to my situation and the ones that were close I tried but to no avail.
Any help is appreciated, thanks in advance,
Matt:good:
CoNsPiRiSiZe said:
Hey guys
so I took the OTA update to 4.3 Im on MK2 and ever since I updated I have had issues when I try to send people mms.. it could be a simple message with an emoji from the iPhone keyboard or an image..
The messages sent perfectly fine before the update. I noticed in my APN settings I only have an ATT Phone APN.. not a APN for messaging or images or whatever, is there anyone on ATT network either pre or post update that has an additional APN in there settings? Could someone post the settings for theirs if they do?
And if I'm not missing an APN then I have no idea what the deal is, does anyone else have this problem? I've searched the forums but nothing I've seen I applied to my situation and the ones that were close I tried but to no avail.
Any help is appreciated, thanks in advance,
Matt:good:
Click to expand...
Click to collapse
It should be set up right. What SMS app are you using? Your APN should look like
Sent from my SCH-I545 using xda premium
[email protected] said:
It should be set up right. What SMS app are you using? Your APN should look like
Sent from my SCH-I545 using xda premium
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Click to collapse
Yes that's my APN settings... okay well the mms have been sending more successfully recently, however sometimes they just sit there and try to send forever, they won't send or say that they failed sending either.. I am using the stock messaging app.
CoNsPiRiSiZe said:
Yes that's my APN settings... okay well the mms have been sending more successfully recently, however sometimes they just sit there and try to send forever, they won't send or say that they failed sending either.. I am using the stock messaging app.
Click to expand...
Click to collapse
Do you have 4g on? Sometimes they don't send without data connection.
Sent from my SCH-I545 using xda premium
[email protected] said:
Do you have 4g on? Sometimes they don't send without data connection.
Sent from my SCH-I545 using xda premium
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Click to collapse
Yes of course my network data is on. The thing is that even on WiFi the pictures require data to send so typically you send a picture on WiFi you continue to use WiFi but the data emblem will also show up while your message is sent, and even when the pictures just sit there and don't send, the data 4g lte symbol still shows and the message still tries to send..
I dont know what the issue is, but I am going to call AT&T tomorrow because it has been too long for this to be a problem on their network end.
CoNsPiRiSiZe said:
Yes of course my network data is on. The thing is that even on WiFi the pictures require data to send so typically you send a picture on WiFi you continue to use WiFi but the data emblem will also show up while your message is sent, and even when the pictures just sit there and don't send, the data 4g lte symbol still shows and the message still tries to send..
I dont know what the issue is, but I am going to call AT&T tomorrow because it has been too long for this to be a problem on their network end.
Click to expand...
Click to collapse
Have you tried factory resetting?
Sent from my SCH-I545 using xda premium
[email protected] said:
Have you tried factory resetting?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
No. I figure that might be the next step.. I really do not want to reset, losing the messages I have saved and all the like really sucks.
i have the same prob factory reset and everything called telus they said phone issues dowloaded custome rom sometimes it works sometimes not. i think its phone try turning wi fi off

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