Finally got a personal response from Samsung - Fascinate General

Via twitter:
blink_c Logan Carriveau
@GalaxySsupport Is the Fascinate still on track to receive 2.2 by the end of the year as you all stated it would? Thanks in advance
2 hours ago Favorite Reply Delete
in reply to @blink_c ↑
@GalaxySsupport
Galaxy S support
@blink_c Hi Logan. That's the plan--the update should be out for your Fascinate by the end of the year. Thanks for keeping up with us! ^Mary
This both gives me hope and pisses me off at the same time. If we are about to get a maintenance update, I don't see how we will get 2.2 before the end of the year. Why bullsh*t us? Anyways, just thought I'd share.

Related

Today is September 23, no Froyo for Samsung galaxy s?

Samsung promised that today should upgrade SGS to Froyo, but nothing??
ROFLMAO!!
Nobody promised anything
No. Not today.
It's better that way instead of another crappy firmware and this time official. They will go to hell if they do that
Samsung just announced that there will be no froyo for galaxy s. Are you happy now
Hi vlad,
As reported in several other topics, September 23 was less than a rumour, Samsung never said officially that this was "Froyo day".
AFAIK what we know by now is that T-Mobile branded SGS should be upgrade before the end of the month (which could mean even on 09/30), and it looks like that no brand SGS won't be upgraded before mid october.
Again, what we are talking about are just rumours, there's no official date from sammy.
Still I'd rather wait few days more and get a decent firmware.
edit: please try to make a search next time, before posting.
totally useless to open a topic about something that not happened,
Sent from my GT-I9000 using Tapatalk
So when will update? later this month? or end of October as Samsung Spain said ?
vlad88 said:
So when will update? later this month? or end of October as Samsung Spain said ?
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Click to collapse
I do not know. No. Yes.
Lets just wait for it when it comes. Lets not speculate. Let Samsung build a decent firmware with all the important fix especially to enable JIT. I am happy with JPH for now.
not in the development child forum! dewdoodude.
The only official statements from Samsung (in facebook) is End of September for UK, End of October for Spain, India,... T-Mobile also stated End of September for their clients...
Saw some statements from users that contacted their operator and in some cases it will be available this week....
Definitelly it will not be released Worldwide at the same time. Patience.
Prankey said:
Lets just wait for it when it comes. Lets not speculate. Let Samsung build a decent firmware with all the important fix especially to enable JIT. I am happy with JPH for now.
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Click to collapse
+1 Agree. I'm Still with the official JM2 and I'm not in a hurry to get Froyo unless it fixes the pending issues.
(I hope this is not the same as Micro$oft and it's Windows Vista. )
The morale of the story is to be happy with what you have (eclair) and don't wait for froyo.
Otherwise buy some other phone which already has froyo.
Keep waiting... Maybe we will get froyo during christmas. Presents from Samsung.
Sent from my GT-I9000M
For waiting the official froyo, i just flash the jm8 with rom tatayuma....
Even with the 'end of September' comment they still didn't say which year.
adirtymonkey said:
Even with the 'end of September' comment they still didn't say which year.
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Haha Verry funny, maybe 2012 when at the end of the world
Quoted from Samsung Mobile Singapore Facebook:
Hi Muhd, our local R&D team have not passed the Froyo software as yet. We are trying to rush HQ to send us the new software for testing. Realistically, we would expect some delay with this week being the Korean Thanksgiving holiday week. We will keep everyone posted on the timeline as soon as we get confirmation.
Hi Weijian, we would love to but these are all controlled by our HQ in Korea. This week being Korean Thanksgiving holiday week does not help. The current Froyo software being tested locally is not satisfactory so there is a good chance the official release to end consumer will be in Oct.
The Koreans are in holiday. Not froyo day apparently.
karayemis said:
Haha Verry funny, maybe 2012 when at the end of the world
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Hehe, there are going to be a large number of disappointed loonies when that doesn't happen ....oh wait

T-Mob change their post

http://bit.ly/GalaxyS22
Another few weeks by the looks at least. Not happy.
this seems a joke, but ok, we have patience and hope to receive a good firmware.
I can't see whats changed?
What is the change, it still looks the same to me? Although I can't remember what exactly the original post said
Hi there,
We are pleased to announce that there will be a software update for the Samsung Galaxy S at the end of the month. This will update your phone software to Android 2.2 and will be available through the Samsung Kies PC application.
Regards
Stef
Forum Team
enigmameusa said:
What is the change, it still looks the same to me? Although I can't remember what exactly the original post said
Hi there,
We are pleased to announce that there will be a software update for the Samsung Galaxy S at the end of the month. This will update your phone software to Android 2.2 and will be available through the Samsung Kies PC application.
Regards
Stef
Forum Team
Click to expand...
Click to collapse
Thats odd. You might want to clear your cache
Samsung Galaxy S 2.2 update
Posted: 2 days ago
Hi there,
We recently announced that there will be a software update for the Samsung Galaxy S at the end of the month, we are still looking to roll this out as soon as possible but have been told the release date may slip by up to a couple of weeks. Of course as soon as we have any more info we`ll let you know.
The update will still be made available through the Samsung Kies PC application.
Regards
Forum Team
Click to expand...
Click to collapse
RE: Samsung Galaxy S 2.2 update
Posted: 9 hours ago in response to: stefan
Hi Folks,
FYI, we have updated the original post to keep you informed of the planned release for this software and will continue to do so.
Regards,
David
T-Mobile Forum Team
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Click to collapse
Thanks for that.
I did think the last post from T-mobile seemed strange. The new info seems to tie in with what the user "Beards" has been telling us on here. He stated there was a last minute problem found with the official samsung release
Tehpriest said:
http://bit.ly/GalaxyS22
Another few weeks by the looks at least. Not happy.
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Click to collapse
Sorry to sound harsh but deal with it.
Samsung are not the only company who have delayed releasing 2.2, speak to HTC owners.
Surely it's better that Samsung delay it rather than give us a crap release?
The leaked Beta builds have been great for us to test and the feedback Samsung get helps them to improve the OS.
How many other companies producing Android phones have allowed customer to try out Beta build of Android?
I am glad there is a delay as it will give me time to get Kies working so I can even get the update.
Samsung support are useless on this so far!
And how do mac users get the update?
Silversurfmonkey said:
And how do mac users get the update?
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Click to collapse
On a pc

Froyo for SGS at the end of october

Samsung_mobiles twittered some News to the relasedate of froyo for the sgs. If this i posteted elsewhre please delete.
"Samsung_Mobiles
All our users who are waiting for froyo , please note that froyo is expected to launch by end of this month. No exact dates are confirmed."
http://twitter.com/Samsung_Mobiles/status/26579290440
The tweet is quite clear yes. However Samsung_Mobiles is not a verified twitter account so there's no telling if they are indeed Samsung India or just some random account so be careful with accepting those claims as absolute truth.
Sent from my GT-I9000 using XDA App
Sorry didnt know and havent looked that Samsung_mobiles is not verified. But youre right, and before there will be great discussions.. Please close this thread, dear mods.
well i do not believe on any news now..samsung has been known for its customer annoyance syndrome regarding updates for long. better try cutom roms.. coz they r big time liars.. dt b surprised if they say "end of november" at end of october...like before
Oh stop whining, it took HTC 9 (!) months to give their early Hero customers an upgrade from 1.5 to 2.1. The Galaxy S got released with 2.1 and it's not even been on the market for half a year and they're obviously very busy working on an update.
daenney said:
Oh stop whining, it took HTC 9 (!) months to give their early Hero customers an upgrade from 1.5 to 2.1. The Galaxy S got released with 2.1 and it's not even been on the market for half a year and they're obviously very busy working on an update.
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Click to collapse
Ah, because HTC was slow to update Hero we must shut up our mouths?
Samsung's promise is worth nothing. Froyo is when we see it.
I would like to nag but why should I? Rather let them take some time to polish it up a bit since this will be the last official update available for our phone (damn)
So please just take it as a man, say; "oh i can wait a couple of weeks more" cos by the end of October you'll receive a new phone, eventhough we're tricked with merely new software
meanwhile, kinda happy with the unofficial froyo =/
No companies promises are worth anything generally..
Originally Samsung said that Froyo update will be available THIS YEAR.
Not end of september/october/november.
I do have official Froyo update (it's a jp3 version but I still got it at the official service) and still waiting for the final release via Kies.
So as far as I'm concerned, Samsung kept their promise. No complaints from me.
Oletros said:
Ah, because HTC was slow to update Hero we must shut up our mouths?
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Click to collapse
No, I'm just giving you some perspective.
opica said:
Originally Samsung said that Froyo update will be available THIS YEAR.
Not end of september/october/november.
I do have official Froyo update (it's a jp3 version but I still got it at the official service) and still waiting for the final release via Kies.
So as far as I'm concerned, Samsung kept their promise. No complaints from me.
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Click to collapse
And originally Samsung promised GPS fix for September, where is the fix?
Oletros said:
And originally Samsung promised GPS fix for September, where is the fix?
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Click to collapse
Link to official statement?
There's so many roms out there from multiple developers that I think froyo can wait and bring out a polished 2.2
Sent from my SGH-T959 using XDA App
opica said:
Link to official statement?
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Click to collapse
http://www.engadget.com/2010/08/13/samsung-commits-to-september-updates-for-galaxy-s-gps-woes/
And for Froyo
http://www.engadget.com/2010/07/30/samsung-confirms-galaxy-s-will-get-froyo-in-september/
And in Smsung Spain Facebook page they promised an update for September.
There's nothing official about statements on Twitter or Facebook as long as there's no press release to accompany them.
There's a crapload of work that goes into managing a ROM release cycle and decently testing every update, something they might be inclined to do better this time after all the trouble they got from the original release.
Besides, it says 'Expected', not "Will be released on $date and you can quote us on it".
Closed at OP request.
WB

Was T-Mobile UK Froyo OFFICIAL relased OTA/Kies Galaxy S?

OTA
Here is the UK guys chatting about it:
http://support.t-mobile.co.uk/discus...eit.offset=300
_______________________
Samsung Galaxy S 2.2 update
Posted: 2 days ago
Hi folks
Thanks a lot for all your patience regarding the Galaxy S froyo update.
Our handset team have been working closely with Samsung regarding this update and future updates and would like to share their news with you.
Our goal is to make the update process smoother and we are working to become the only mobile operator offering FOTA (Firmware over the Air) updates for the Samsung product range. The aim was and still is to have the FOTA update available at some point today. If for reasons outwith our control we are unable to have a FOTA update process fully functioning by close of play today, then we will make the update available for download via Samsung KIES tomorrow (Dec 1st)
Thanks again for all the feedback you've given us through our forums.
Cheers
Barry
T-Mobile forum team
______________________________
Found the above here:
http://support.t-mobile.co.uk/discu...157760012c52e07803002f32&messageit.offset=280
Anyone know anything about this?
The post is about how they promised it 11/30, then 12/1, and it still isn't out. Apparently it will come out next week, so people fed up with t-mo and Samsung are just downloading it off XDA.
entropism said:
The post is about how they promised it 11/30, then 12/1, and it still isn't out. Apparently it will come out next week, so people fed up with t-mo and Samsung are just downloading it off XDA.
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Click to collapse
Yeah. Sorry...I wasn't done updating. Take a look.
If anyone has it through Kies...or knows someone that does....let us know.
I'm starting to think that poory written bs about 2011 might not be bs at all.....samsung really needs to get there crap together
Can't find any data on it.
imtjnotu said:
I'm starting to think that poory written bs about 2011 might not be bs at all.....samsung really needs to get there crap together
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Click to collapse
Just so you know we haven't gotten the update on the Epic due to "administrative" issues between Sprint and Google.
I was talking with someone to day and found out its something dealing with interfering with Sprint voice packages; seeing as you can call for free through google now.. Sprint doesn't like that too much..

Continuum update 2.2 is MADE, not released, help us get this update out!!!

I posted all of this in the 2.2 thread, but I feel it's enough of it's own cause to not get buried in 8 pages of a thread. I think this needs to be up where everyone can see it without looking
A recent press release from Samsung says that the Samsung Galaxy S phones are getting Gingerbread (Android 2.3) in mid-May. I'm not sure about you guys but I was excited that we could be getting 2.3 right out instead of waiting for 2.2 and then 2.3, so I decided to go to their chat support and ask about it. Here's the chat log:
ChatLog said:
Please wait for a Samsung Agent to respond.
You are now chatting with 'Catherine'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Your Issue ID for this chat is LTK4380868310X
Visitor: Hello!
Catherine: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: I have a question regarding the press release saying that Android 2.3 Gingerbread will be coming oout for the Galaxy Tab and Galaxy S line of phones.
Catherine: I understand that you are looking for Android 2.3 update for your SCH-I400 Phone now.
Visitor: I was just wondering if that update talked about in the press release will cover the Samsung Continuum
Catherine: I understand your requirement,Would you mind holding for 3 minutes so that I can check that for you?
Visitor: No I would not mind
Catherine: Thank you.
Catherine: Thank you for holding.
Catherine: I see that Samsung Continuum phone have Android 2.1 OS on it as of now and Android 2.2 up has to be released for this device at this time before we can proceed with Android 2.3 update.
Catherine: As per the information available at this time, I see that your phone can be upgraded Android 2.2 update is not available for download for your Phone as of now.
Visitor: Are you ever going to release that?
Visitor: I realize it isn't available NOW... we Continuum users have been waiting for it forever...
Catherine: Yes, I see that we can upgrade your phone to Android 2.2 but the updaet is not released for your phone as of now, I'll forward a copy of this chat transcript to our product development team to proceed further from my end in this regard.
Catherine: I apologize for the inconvenience this might be causing.
Visitor: Wait, you CAN upgrade it to 2.2 but it's not released? Can I ask why not?
Catherine: I am sorry, we at live chat for Samsung support have limited to access to the information about that are not released as of now, I am not able to find any information that can help me answer why Android 2.2 update is not released as of now for your phone.
Catherine: However, I am positive we will be able to upgrade this model to Android 2.2 version when an update is released.
Catherine: Should this update become available, it shall be available on Samsung website under Samsung Download center.
Catherine: I understand your concern and requirement but we at Live chat do not have an estimated date of availability of this update for your Phone at this moment.
Visitor: I was just wondering on a possible release time for it. Like I said we've been waiting for it forever and when I bought the phone I was told it would be coming out in a matter of weeks
Catherine: I can understand how annoying that can be, I am sorry, we at Live chat didn't have any hint about the updates that are not released. We are provided only with information about the updates already released.
Visitor: Is there an email I can send something to to get any of these questions answered since the live chat supporters can't? A number I can call? Anything?
Catherine: yes, I recommend you contact Samsung Customer Care at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST) to check if any help in this regard and to file a request for update.
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There are 3 big things to this.
1) We won't get 2.3 until we get at least 2.2, so the press release does not cover the continuum.
2) They've MADE THE UPDATE TO 2.2 FOR THE CONTINUUM BUT HAVE NOT RELEASED IT. I don't know about you guys, but that is absolutely INFURIATING to me.
3) There is a way to let our voices be heard. It worked for the Fascinate users. Call them at that number in the last bold part.
Samsung Customer Care at 1-888-987-4357, Mon-Fri: 7 AM - 9 PM (CST), Sat: 9 AM - 6 PM (CST) to check if any help in this regard and to file a request for update
We ALL need to do this. All of us need to chip in and call them and file to get this update released. It's ridiculous that the update is there, they just aren't releasing it. DO NOT LET THEM FORGET THAT WE SPENT OUR HARD EARNED MONEY ON THIS PRODUCT AND THEY NEED TO SUPPORT IT. Call the line, ask about the update, tell them you're dissatisfied, angry whatever but get that report filed and let's get that update OUT!!!
Yes, the update is made but not released. That's been established before now. That means rubert the current roadblock is Verizon's testing and scheduling the OTA. At this point, there isn't much that Samsung can do. The pressure needs to be applied to Verizon.
-Sent from my Space-Time Continuum using the XDA Premium App
Weudel said:
Yes, the update is made but not released. That's been established before now. That means rubert the current roadblock is Verizon's testing and scheduling the OTA. At this point, there isn't much that Samsung can do. The pressure needs to be applied to Verizon.
-Sent from my Space-Time Continuum using the XDA Premium App
Click to expand...
Click to collapse
I'm not sure how the name rubert popped into the middle of that post...
-Sent from my Space-Time Continuum using the XDA Premium App
Nowhere in that conversation did the Samsung rep say the 2.2 update was already made. If you read the words carefully all she's saying is that our phone is capable of receiving an update.
As far as us having to wait for Verizon, I think we might be able to use Kies once Samsung posts the updates.
I realize that, the representative I talked to on the phone today confirmed that it is, in fact, made "but it has not been approved by management." Those are his exact words. It's been made they just aren't pushing it out for some reason. ("The android 2.2 update has been made, but it has not been approved by management...")
I personally think that if they have time to make a Gingerbread update for ALL the other Galaxy S phones they can at LEAST make a 2.2 one for us.
Well that's good news about 2.2. I read Samsung's official announcement for Gingerbread. If we're being hyper-technical (just playing devil's advocate), the announcement did not state all Galaxy S phones would receive the update. It just said Galaxy S which could mean only the i9000.
But it said the update would be pushed out to Galaxy S phones in North America, which would not be the i9000.
a$$ pain
been pestering someone for almost an hour now. on hold for his boss
This is what's up
It is very likely that Samsung has "completed" several Froyo builds for the Continuum, and like the Fascinate, Verizon is holding everything up again. If enough people can bother Samsung, they may just post the source early like did for the Fascinate, showing that they aren't the hold up. Granted, this would only get us the kernel, but we have to start somewhere.
I will try and call tomorrow.
imnuts said:
It is very likely that Samsung has "completed" several Froyo builds for the Continuum, and like the Fascinate, Verizon is holding everything up again. If enough people can bother Samsung, they may just post the source early like did for the Fascinate, showing that they aren't the hold up. Granted, this would only get us the kernel, but we have to start somewhere.
Click to expand...
Click to collapse
Why would it only be the kernal?
Sent from my SCH-I400 using XDA App
I'd be more than happy with just the kernal. I'd pay the first dev who comes out with a stable froyo build $50 from it too.
samuelhadams said:
Why would it only be the kernal?
Sent from my SCH-I400 using XDA App
Click to expand...
Click to collapse
They don't have to release proprietary code that is in the ROM as the Android system code is released under a different license, so the platform code is worthless for making a ROM.
Anyone else still doing this?
Today I'm starting my facebook/twitter campaign as well. Going to call Verizon too.
SPAM HARD
Sent from my SCH-I400 using XDA App
I saw a discussion block on verizon facebook site. It seems overused and somewhat ignored by vw. Where are you spamming? I have time to harass today!
Phone call to samsung. Check!
Guy gave me the run around repeating the same thing over and over. Said 2.2 was still in evaluation. Guess I need to call again on monday.
Sent from my SCH-I400 using XDA App
I sent a tweet to both @SamsungMobileUS and @VerizonWireless asking for even a buggy Froyo before tomorrow's impending apocalypse.
-Sent from my Space-Time Continuum using the XDA Premium App
Bahaha! I love it.
Sent from my SCH-I400 using XDA App
Figured it was worth a shot.

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