[Q] Orange / T Mobile - Hero, G2 Touch General

Since the merger between Orange and T Mobile, does that mean you would be able to use a T Mobile sim card in a locked Orange Hero ????
Maybe a siilly question

badabing67 said:
Since the merger between Orange and T Mobile, does that mean you would be able to use a T Mobile sim card in a locked Orange Hero ????
Maybe a siilly question
Click to expand...
Click to collapse
Not a silly question! But I don't think so, not just yet ! Call Orange, they may be able to help!

Greetings
The only thing i have noticed is that i am able to join a T-Mobile network if no not able to pick up Orange,
Now as T-Mobile has not got 3G when i am this has caused a drop in speed of the orange 3G as most of the T-Mobile users can join the Orange 3G network.
Other than that i am not sure what else can be done.

I got a text from T-Mob a few weeks ago saying if I wanted to I can now use the Orange network where available, but I have chosen not to opt in.

CitizenLee said:
I got a text from T-Mob a few weeks ago saying if I wanted to I can now use the Orange network where available, but I have chosen not to opt in.
Click to expand...
Click to collapse
Man man as well opt in,
As you can turn roaming off via the phone,
But even it you dont there is no extra cost for using the other providers network,
Its the same as using your own network.

Related

handbook?

Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
mavrik64 said:
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
Click to expand...
Click to collapse
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
My operator (Telenor in Norway) enables the customers to use their OLD SIM cards and still have full 3G access!
My SIM card is from 2004, but customers may use cards that go back to July 2000 on the 3G network..
There has been some Over The Air updates, but these might be for something else..
The user only gets a SMS saying: "You SIM card has been updated, please reboot your phone."
So we can use the same SIM on a new and old phone, 3G or no 3G...
http://www.manuals.t-mobile.co.uk/start.asp?manual=1217
Not 100% what you're after, but hope that helps.
stamppot said:
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
Click to expand...
Click to collapse
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
sub69 said:
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
Click to expand...
Click to collapse
Hmmm, you learn something new every day... It could be that one can indeed update the SIM to a USIM with a OTA update, I just hadn't heard about that before. I might put in a phonecall to T-Mobile...
Thanks for the heads-up!
I'd better just point out that my last post was entirely guesswork on my part, based on the fact that my old T-Mobile SIM, and my sister's (3-year?)old Vodafone SIM both work perfectly in 3G devices.
In my case, I never even told T-Mobile that I'd bought a 3G phone, the SIM just worked on 3G from the second I put it in, so no OTA upgrade needed? (Of course, maybe they gave us UK customer's an upgrade one night without telling us?!)
My sister got an official Vodafone upgrade to a 3G phone, so they may have done an OTA thingy at the time, but the actual physical card is the same...

Do I need a 3g usim card for 3g on a m3100?

Hi All
I have just ordered a orange spv m3100 to be used unlocked on t-mobile. I just phoned up t-mobile to ask if i need a new sim to use in a 3g phone, but the woman i spoke to seemed to think that there is no such thing as a 3g sim, is this correct?
Will my old sim from my wizzard work in the m3100 and will i get 3g?
Thanks
you can use a 2g sim in the m3100 but you wouldnt be able to get any 3g services out of it.
best thing to do is just pop your sim into it and it will tell you if you have a 3g signal.
hope this helps
thats what i thought, thanks. i will have to phone up t-mobile again and explain i want a 3g sim.
have you asked to receive the m3100 unlocked or are you having it unlocked after you get it?
as far as i'm aware the m3100 comes locked to orange as standard so you won't be able to use a t-mobile sim...
I've spoke to T-mobile previously about 3g services and they've told me that the chip that I got off them (Bought a MDA vario) would be able to use 3g.
I popped it into my Nokia N70 and it worked a treat.
So, you might not need a different type of Sim card
nice tread i was literally going to ask this exact sme question. i just posted in another thread, asking almost the same thing, only i'm getting a new contract on t-mob and extending my misses contracting then gonna pay for them to both be unlocked and then swap the sims,
hope they send me a 3G sim
Strangely enough, I've ordered a Orange SPV 3100 today and depending on if I like it I'm going to get it unlocked and use my t-mobile chip with it.
Don't fancy paying £20 to get it unlocked to test though, So if anyone can get me a free unlocking solution by tomorrow, that would be appreciated
Even T-Mobile pay as you go sim cards seem to be fine for 3g data - just not enabled for video calling.
My vodafone sim card is a standard one, I haven't changed it in 3 or 4 years and 3g works fine.
thanks for the replys guys, this is all sounding good
I have a mate who had a MDA Vario. He bought an unbranded TyTN and asked me what he had to do to get the internet working.
I said call T and ask for 1) 3g sim 2) connection settings.
He called T and they said he didn't need a 3g sim... I have to say I though they were talking bollocks. So he popped his old sim in and we had a video call - no problems at all.
So you may be ok...
It depends on when you got your device/SIM. If bought over the last year it should be OK, if the SP supports 3G anyway. Older SIMs may need to be replaced.
So...the networks have been shipping USims instead of Sims....interesting. I didn't know that.
Quite useful to know.
thats very interesting, although I have had my sim for some time so not sure if it is a usim. Mine came with my Magician just over a year and a half ago. When I got my wizzard, I just swpped the sim over.
My M3100 should be here today, so I will test it and see what happens.
I dont think there will be a free unlocking tool for a few weeks at least, so Im just going to pay the £20 and get the code.
TheBrit said:
So...the networks have been shipping USims instead of Sims....interesting. I didn't know that.
My voda sim is a sim (not a usim) and is about 3 years old and has worked in every voda 3g phone I've tried it in (v980, 6680, sharp 902, sharp 903, v3x and xda exec).
Gives 1.2mb on hsdpa.
I just had to ask for it to be enabled when voda launched 3g.
Click to expand...
Click to collapse

Unable to use 3G on my TyTnII (Kaiser)

Looking for help in getting 3G services running on my TyTnII (Kaiser).
I have a Vodafone version of this device, but running on Orange Network (currently testing the device for work). I have manually setup GPRS settings for Orange network and can connect fine, phone has E for Edge when in correct area, but can not get 3G at all.
Can I assume that this is down to the phone being some how locked down to Vodafone and not letting me use the 3G network on Orange. I have another one of these devices with a Vodafone sim card, and get full 3G straight away, even the G icon appears as 3G.
Any help however relevant would really be appericated.
Thanks
Pete
i dont believe they can be locked to edge at all
maybe the orange subscription is just not umts enabled
Coming to the problem from a different direction which may help.
I have an Orange SPV M5000 which I use on an orange PAYG sim card. This has never shown 3G on the display. A couple of days ago I unlocked the phone & put in my T-Mobile PAYG simcard which I have been using on an Orange SPV M1000 (only a max of £1 a day up to 30g of downloads)and straight away it showed the 3G sign on the display, so it's possable that your simcard does not alow 3G or it needs to be enabled.
My Orange PAYG simcard needed to be GPRS enabled when I wanted to start downloading data. Hope this helps. Regards John
Thanks for your help so far.
Hi Guys,
Just wanted to say thanks for your replays so far, certainly looking like problem with Orange, rather that phone.
I have contacted Orange after finding an article on their website about using 3G and it stating that you need a 3G device and 3G sim card.
Will let you know how I get on.
Thanks again.
Pete
orange does not allow 3G connections without first being enabled there end. Ive had the same problem some time ago.
I called Orange & they said I needed a new 3G sim card cost £1 which i bought. It came yesterday & i installed it & now I have the 3G symbol on the display.
Do I need to change any settings or numbers etc or are the old setings OK for 3G
JohnWB said:
I called Orange & they said I needed a new 3G sim card cost £1 which i bought. It came yesterday & i installed it & now I have the 3G symbol on the display.
Do I need to change any settings or numbers etc or are the old setings OK for 3G
Click to expand...
Click to collapse
As far as I know the settings that work with GPRS on Orange should just work for 3g in your case.
wizzzard said:
As far as I know the settings that work with GPRS on Orange should just work for 3g in your case.
Click to expand...
Click to collapse
Wizzard, you are correct, everything works fine, just faster.

My device doesn't support my provider: NO INTERNET

Hello,
Today I bought a HTC Hero and I am really happy with this device. However I can't make connection with internet. I have send a message to my provider for internet configuration and it is saying that my device doesn't support my provider. I have Vodafone. The mobile is sim lock free!
I hope you guys can help. Otherwise i have to sell it
Greats,
Kuy
Google for APN settings, enter manually. DO NOT PANIC
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
barryallott said:
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
Click to expand...
Click to collapse
Either that or you need an updated Sim card. My Mother has an old o2 Sim which doesn't support MMS or mobile internet, had to get a replacement sim to be able to do it.
Should be ok though, the settings are generic and will work with any phone
Thank you guys! You saved my phone...haha!
Ok.. Now i have to do a lot of reading!
Next thing is rooting !
barryallott said:
Country? If not america, then it will work, Voda are just trying to get you to buy a new contract.
Click to expand...
Click to collapse
Do you mean it will not work in America? I asked here a question http://forum.xda-developers.com/showpost.php?p=4618065&postcount=6
Phone is unlocked but i cant even set it up to work. Do i really have to purchase expensive internet plan to make it work?
Thanks in advance.
baisically an unlocked htc hero cant support american 3g banding because it doesnt support the specific frequencies or something
you should still be able to get 2g internet in the US
in the rest of the world you should be able to get 3g if your carrier supports it
immya said:
baisically an unlocked htc hero cant support american 3g banding because it doesnt support the specific frequencies or something
you should still be able to get 2g internet in the US
in the rest of the world you should be able to get 3g if your carrier supports it
Click to expand...
Click to collapse
I'm not saying it does not support 3G! I have t-mobile unlocked phone, it has correct frequences for t-mobile usa, the thing is that i just can't connect to ANY internet and device won't start unless i sign in =(((
alex_mib said:
Do you mean it will not work in America?
Click to expand...
Click to collapse
The OP is on Vodafone, which, last time I checked, was not operating on the American market.
So, yeah, it will not work
alex_mib said:
I'm not saying it does not support 3G!
Click to expand...
Click to collapse
Not sure what you mean here? If you are not saying it does not support 3G, presumably you are saying that it does support 3G. This is not true for any US network at present - the best you will get is EDGE.
alex_mib said:
I have t-mobile unlocked phone, it has correct frequences for t-mobile usa, the thing is that i just can't connect to ANY internet and device won't start unless i sign in =(((
Click to expand...
Click to collapse
I'm pretty certain that you get the option to skip the sign in process when you first switch on, and the FAQ says that this is the case ( ).
You should be able to skip the sign in, and then you should be able to manually setup the APN for T-Mobile access, or connect to a wireless access point via WiFi. Once this is done, you can re-run the registration process to sign into a google account.
Regards,
Dave

O2 UK - 3G Signal

I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
yes get a H in lots of places anoying thing is at work i keep swapping between full nomal G and 1 bar of H
andydprice said:
I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
Click to expand...
Click to collapse
I don't think I've seen my O2 HD2 drop away from a 3G signal yet! Its sat on 3G/HSDPA since I got it.
rp-x1 said:
I don't think I've seen my O2 HD2 drop away from a 3G signal yet! Its sat on 3G/HSDPA since I got it.
Click to expand...
Click to collapse
Its alright for some!
Just took a quick look at mine and once again its Edge....I had heard O2 was pretty poor for 3G signals; I take it I shouldn't need to configure anything on the phone - if a 3G signal is there it should just pick it up?
I didnt even know that there was anything else apart from GSM until i moved out of the valley when i was a teenager to go uni. You might just be unlucky and in an area with no 3G coverage.
how old is the sim card? i couldnt get anything other than gprs/edge but that was due to my sim card not being 3g
I had the same issue. I requested a new 3g sim from o2 as I had my existing sim for at about 9 years, noticed that the gold contacts on the new sim were configured differently. Upon using the new sim have always received HSDPA signal. I suggest you request for a new 3g sim .
cees1969 said:
I had the same issue. I requested a new 3g sim from o2 as I had my existing sim for at about 9 years, noticed that the gold contacts on the new sim were configured differently. Upon using the new sim have always received HSDPA signal. I suggest you request for a new 3g sim .
Click to expand...
Click to collapse
I had the same problem, old sim card. just nip into an O2 shop and pick one up. I called up to activate mine and it was working within 10 minutes
i generally get H unless im at work in which case i get crap signal and slow net lol and thats the time i want to play on phone haha
Chees guys....yes the sim card is pretty old.
I'll give it a whirl and see how I get on.
Ta!
It will be due to the SIM card, I called O2, asked for a 3G sim, and i got one the next day!
I switched from the touch pro to the HD2 and stopped getting 3g or hsdpa. I installed a cab from the touch x thread in the themes forum. That put a switch in comm manager to turn 3g back on.
andydprice said:
I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
Click to expand...
Click to collapse
Yep Andy, it's your sim, I was paying O2 for 3G for 3 years and only getting Edge until a sales rep at a Vodafone shop noticed and told me to ask O2 for a new sim.
Result!! HSDPA at my home address.
Good Luck.
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
Good advice, let us know whether the new Sim does the trick.
I have a new (year old) o2 sim and can get on 3g/HSDPA in covered areas normally but I find the connection less than consistent in places that aren't 'fully' covered.
In my Hermes or in my o2's mobile bb dongle I can get a constant 3g connection with no dropouts, whereas my HD2 has trouble keeping that kind of consistency, going from full 'G' to 1-2 bar 3g (or more).
I flashed with a new radio which seems to have helped somewhat, but at my gf's place where there is currently no hard-wired broadband and 3g is needed, I end up connecting to WMWiFiRouter on her Hermes as a constant 3g connection is guaranteed. Mine will drop to 'G' seemingly at random and can take some time to find 3g again.
I'm going to flash with various other radios when I get some time this week and will post the results in this thread too, as everyone here will likely be o2 users possibly in the same boat.
Using HTC 1.66 Rom, radio 2.09.51.03_2.
1pudding1 said:
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
Click to expand...
Click to collapse
I would think calling 202 from your phone would do the trick, just go through the menus... if you get someone who doesn't know what you're going on about, just ask to speak to a manager / better department.
1pudding1 said:
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
Click to expand...
Click to collapse
They just sent me a new one, no apology, no offer of a refund for years of 2.5G.
I guess it's convenient (for O2) if people just carry on thinking that they have no 3G signal, after all, bandwidth is money
Yeah just spoke to them from 202 and theyve sent a new one out. Thankfully this HD2 is the 1st smartphone Ive had, from last Dec, so Ive not lost out for too long without 3g, thanks to xda.
cozzykim said:
They just sent me a new one, no apology, no offer of a refund for years of 2.5G.
I guess it's convenient (for O2) if people just carry on thinking that they have no 3G signal, after all, bandwidth is money
Click to expand...
Click to collapse
why would they send an apology?
Richy99 said:
why would they send an apology?
Click to expand...
Click to collapse
[cynic]
For not advising me that I needed a new sim when I got a new 3G contract but charging me for 3G?
[/cynic]

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