I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
yes get a H in lots of places anoying thing is at work i keep swapping between full nomal G and 1 bar of H
andydprice said:
I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
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Click to collapse
I don't think I've seen my O2 HD2 drop away from a 3G signal yet! Its sat on 3G/HSDPA since I got it.
rp-x1 said:
I don't think I've seen my O2 HD2 drop away from a 3G signal yet! Its sat on 3G/HSDPA since I got it.
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Its alright for some!
Just took a quick look at mine and once again its Edge....I had heard O2 was pretty poor for 3G signals; I take it I shouldn't need to configure anything on the phone - if a 3G signal is there it should just pick it up?
I didnt even know that there was anything else apart from GSM until i moved out of the valley when i was a teenager to go uni. You might just be unlucky and in an area with no 3G coverage.
how old is the sim card? i couldnt get anything other than gprs/edge but that was due to my sim card not being 3g
I had the same issue. I requested a new 3g sim from o2 as I had my existing sim for at about 9 years, noticed that the gold contacts on the new sim were configured differently. Upon using the new sim have always received HSDPA signal. I suggest you request for a new 3g sim .
cees1969 said:
I had the same issue. I requested a new 3g sim from o2 as I had my existing sim for at about 9 years, noticed that the gold contacts on the new sim were configured differently. Upon using the new sim have always received HSDPA signal. I suggest you request for a new 3g sim .
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Click to collapse
I had the same problem, old sim card. just nip into an O2 shop and pick one up. I called up to activate mine and it was working within 10 minutes
i generally get H unless im at work in which case i get crap signal and slow net lol and thats the time i want to play on phone haha
Chees guys....yes the sim card is pretty old.
I'll give it a whirl and see how I get on.
Ta!
It will be due to the SIM card, I called O2, asked for a 3G sim, and i got one the next day!
I switched from the touch pro to the HD2 and stopped getting 3g or hsdpa. I installed a cab from the touch x thread in the themes forum. That put a switch in comm manager to turn 3g back on.
andydprice said:
I am in the UK and on O2 and no matter where I seem to go I cannot pick up a 3G signal...Edge is the best I get.
Is anyone else with O2 and has managed to pick up a 3G signal?
Click to expand...
Click to collapse
Yep Andy, it's your sim, I was paying O2 for 3G for 3 years and only getting Edge until a sales rep at a Vodafone shop noticed and told me to ask O2 for a new sim.
Result!! HSDPA at my home address.
Good Luck.
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
Good advice, let us know whether the new Sim does the trick.
I have a new (year old) o2 sim and can get on 3g/HSDPA in covered areas normally but I find the connection less than consistent in places that aren't 'fully' covered.
In my Hermes or in my o2's mobile bb dongle I can get a constant 3g connection with no dropouts, whereas my HD2 has trouble keeping that kind of consistency, going from full 'G' to 1-2 bar 3g (or more).
I flashed with a new radio which seems to have helped somewhat, but at my gf's place where there is currently no hard-wired broadband and 3g is needed, I end up connecting to WMWiFiRouter on her Hermes as a constant 3g connection is guaranteed. Mine will drop to 'G' seemingly at random and can take some time to find 3g again.
I'm going to flash with various other radios when I get some time this week and will post the results in this thread too, as everyone here will likely be o2 users possibly in the same boat.
Using HTC 1.66 Rom, radio 2.09.51.03_2.
1pudding1 said:
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
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I would think calling 202 from your phone would do the trick, just go through the menus... if you get someone who doesn't know what you're going on about, just ask to speak to a manager / better department.
1pudding1 said:
Hmm, think I may need a new sim too then. I assumed i was in a dodgy reception area, and have never seen a 3g signal. Is there a specific phone number/email address for this? Will they just send a new sim out if you just ask for a new one?
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Click to collapse
They just sent me a new one, no apology, no offer of a refund for years of 2.5G.
I guess it's convenient (for O2) if people just carry on thinking that they have no 3G signal, after all, bandwidth is money
Yeah just spoke to them from 202 and theyve sent a new one out. Thankfully this HD2 is the 1st smartphone Ive had, from last Dec, so Ive not lost out for too long without 3g, thanks to xda.
cozzykim said:
They just sent me a new one, no apology, no offer of a refund for years of 2.5G.
I guess it's convenient (for O2) if people just carry on thinking that they have no 3G signal, after all, bandwidth is money
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why would they send an apology?
Richy99 said:
why would they send an apology?
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[cynic]
For not advising me that I needed a new sim when I got a new 3G contract but charging me for 3G?
[/cynic]
Related
Hi, I have been watching with keen interest the development of the Universal. I had the original XDA and the XDA2 but have been waiting for this 3G device before I upgrade.
I have one on back order, but not with Expansys. I have been watching Expansys wondering if I should get one through them instead of waiting however when I phoned them for some technical info about 3G networks the sales individual did not know anything about the "UK networks"!!!
So, does anyone know if you can take an unlocked, uncofigured, JasJar (such as those being sold on Expansys) and just configure the settings for 3G, or is it far more complicated than that.
I am sure I read somewhere that 3G settings need to be configured by the network, unlike GPRS which I have easily configured for my voda sim card in my xdas.
Well if it can be configured, anyone know the settings for the JasJar to use vodafone 3G ??
Cheers, Numb
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
jasjar on vodafone
just got my jasjar today, put in my normal sim which was purchased already on the normal 2g network and it not only came up ok but came up on vodafones 3g network with no problems what so ever.
talking to vodafone they also told me that for instance my 3g sim from my datacard which is not even on a voice contract would work though of course as i have no free minutes i would get charged at normal network rates for voice calls.
re
n1, thats good to hear. But did u have to configure any settings for 3G ? or was the phone already configured, and if it was already configured it who by, Expansys ?
If they are unlocked presumably you have to configure it to your chosen network ?
Thx fer the reply tho, can't wait to get mine now, you lucky devil.
Cheers, Numb
to make a long stiry short: settings for gprs and umts/3g are the same, no need to change anything, if you have your vodafone gprs set you are ready to use 3g as well.
cheers, lutz
re
:lol: n1 lutzh that is what I was after. Keeping my fingers crossed for early next week. Otherwise I may to try a different distributer.
Thx again for the heads up.
Cheers, Numb
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
mavrik64 said:
Hi Folks
Does anyone have a soft copy of the handbook for the Universal they could post or mail me? Love to have a read.
Also, for the 3G calling, does it use a sim or usim?
cheer
Brett
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Click to collapse
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
My operator (Telenor in Norway) enables the customers to use their OLD SIM cards and still have full 3G access!
My SIM card is from 2004, but customers may use cards that go back to July 2000 on the 3G network..
There has been some Over The Air updates, but these might be for something else..
The user only gets a SMS saying: "You SIM card has been updated, please reboot your phone."
So we can use the same SIM on a new and old phone, 3G or no 3G...
http://www.manuals.t-mobile.co.uk/start.asp?manual=1217
Not 100% what you're after, but hope that helps.
stamppot said:
3G traffic (be it data or video) always require a USIM. If you don't have any, you cannot get onto the 3G network. I'm actually having this issue, as I travel to the UK a lot, where T-mobile has a live 3G network. As I do not have a USIM (since T-Mobile NL doesn't offer 3G yet), I cannot roam onto their 3G network, only onto GPRS...
Bugger...
Click to expand...
Click to collapse
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
sub69 said:
Well, I'm using a 4-year-old T-Mobile SIM in my JasJar, and I'm getting 3G access with absolutely no problems...
I didn't think there was such a thing as a USIM exactly? I got the impression that a "USIM" was just a normal 3v SIM card which has been enabled for use on the UMTS network. And that's done by pressing a button at T-Mobile 'Command Centre'...
'3' here in the UK make a big deal about USIM cards, and how you have to have one to use a 3G phone, but that only seems to apply to their handsets, because they put about 800 billion security locks on each of them. In my experience, Vodafone and T-Mobile don't require you to upgrade the actual SIM card at all, and I assume that Orange and O2 are the same.
Click to expand...
Click to collapse
Hmmm, you learn something new every day... It could be that one can indeed update the SIM to a USIM with a OTA update, I just hadn't heard about that before. I might put in a phonecall to T-Mobile...
Thanks for the heads-up!
I'd better just point out that my last post was entirely guesswork on my part, based on the fact that my old T-Mobile SIM, and my sister's (3-year?)old Vodafone SIM both work perfectly in 3G devices.
In my case, I never even told T-Mobile that I'd bought a 3G phone, the SIM just worked on 3G from the second I put it in, so no OTA upgrade needed? (Of course, maybe they gave us UK customer's an upgrade one night without telling us?!)
My sister got an official Vodafone upgrade to a 3G phone, so they may have done an OTA thingy at the time, but the actual physical card is the same...
Hi. i have just got my Exec, totally happy with it, it's just that i cant get my VIDEO CALLING UP AND RUNNING :-(((
I live in North London, and there is no network coverage. so i thought, maybe that's the area problem. Than, @ Notting Hill , still no coverage, and finally @ oxford street, NOTHING. What the F**K i thought...
I am porting my Number from Orange, and it will take about a week for my Temporary O2 number to become what i had from Orange,
so i thought maybe that is one of the reasons???
May be i have to Activate the service somehow, i have no idea, what am i doing wrong, I even tried to change the Band from Auto to Umts, but that didnt help either.
please share your steps, or sollutions???
cheerzzzzz
:evil:
Did you receive a new sim with your exec. If you did, you will have to activate that before using 3G. On O2 your video calls will only be charged from your free minutes until 31/03/2006. After that it's 50p per minute!
What with skype and all the other services up & coming I find it hard to believe that they will stick to the pricing. But we shall wait and see.
so how do we activate the 3G then?
so how do we activate the 3G then?
alpharom said:
Did you receive a new sim with your exec. If you did, you will have to activate that before using 3G. On O2 your video calls will only be charged from your free minutes until 31/03/2006. After that it's 50p per minute!.
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Somewhere on O2 website i read that Video calls are charged same rate as voice calls ? isn't true ?
Wow that was a quick reply.
i Was trying to call these guys in the morning, but my 30 min break just wasnt enough :twisted:
@ the end this idiot told me that my phone is not 3G Compatible. Tat put me off the conversation :roll: and plus i had to go back to work 8)
anyway i think that i will have to wait for my orange number to finally ported and got activated, and hopefully then...
[quote="Somewhere on O2 website i read that Video calls are charged same rate as voice calls ? isn't true ?[/quote]
As posted before see link here...
http://flash.o2.co.uk/personal/videocalling.html
Pay Monthly - Until 31 March 2006, video calls from O2 mobiles will be charged at the same rate as equivalent voice calls and will be eligible for inclusion within the monthly inclusive calling plan minute allowance. From 1 April 2006, Video calls from O2 mobiles to other UK mobiles will be excluded from the monthly allowance and charged 50p per minute. Video calling is handset and network dependant.
Pay & Go - Video calls made in the UK to all UK mobiles will be charged 50p per minute at all times and will be excluded from any Bolt Ons or free allowances that include voice mails (other than O2 Friends). Video calling is handset and network dependant.
Still if anyone knows how to activate this 3G service, it would would help out us who dont realy know about these things. Thanks
You should get a new sim with your exec unless you already have a 3G sim. Ring customer services and go through the security checks. They will ask for the serial number of the sim to be activated. It usually is done within 24 hours. Mine was done after 6 hours.
Good luck
PS. Check your postcode to see if you have coverage in your area as well.
http://www.webmap.o2.co.uk/map.asp
my o2 card was working since i put it in, plus i haven't seen anywhere on my papers asking me to Activate. Thats a bit stupid of them.
Unless it's just me
Yep, your original card will work just like mine did, but I received a new sim card in the box. (They are different to older sims). Only these can run 3G. They activate the new one and the old one gets switched off....eventually!
alpharom said:
You should get a new sim with your exec unless you already have a 3G sim. Ring customer services and go through the security checks. They will ask for the serial number of the sim to be activated. It usually is done within 24 hours. Mine was done after 6 hours.
Good luck
PS. Check your postcode to see if you have coverage in your area as well.
http://www.webmap.o2.co.uk/map.asp
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Click to collapse
Thanks mate I'll phone o2 tomorrow. they never told me this when i purchased.
mine was new one, came in the box as well. I am migrating from Orange.
But i will try to get hold of them tomorow again.
Thanks
OK your exec should be supplied with a 3G sim card ...it tells you on it in the small numbers on the card itself...8989 889 3G bla bla.... you need to call O2 and they need to activate GPRS and 3G (UMTS)....once they to that you should see the small icon on the top displaying either a "U"..(yep i see 3g) or a "G"..(yip i see gprs but no 3 g......3g or not 3g that is the question :lol: )...you can only video call when you have a U.....so to test it...use internet exploper on the device and surf the web on it via gprs...slower,,....then 3g...should nice and quick...then at least you know you have 3g and gprs connections are workin.....but i think o2 have a wee problem with there video calling on the exec...but i dont want to talk about it just now..lol as its doing my head in ..been in a o2 shop trying to fix the video calling.......sad thing is i knew more than they did....gggggggrrrrrrrrrrrr..ps or is that ee.g ? eh?
ArgyleMoss said:
so how do we activate the 3G then?
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Hi Fellow Plymothian!
1st Problem
Fist thing did the SIM have 3G printed on it (on the big card before you pop it out), if it just says GSM it's not a 3G SIM.
I got my O2 XDA Exec from Mobileshop.com and checked beforhand it would come with a 3G SIM, it didn't but they shipped me a proper 3G sim the next day.
2nd Problem
O2 3G reception is very very poor where I live in Peverell (top of the hill near Outland Road), I can only get a 1 bar signal upstairs in the front of the house. The O2 coverage checker showed good 3G signal strengh.
In comparison 3 and Vodafone 3G are very good signals anywhere in the house.
So I have set the Phone to GSM only and use Wifi when at home, when away I switch over to 3G (UMTS) if need it for data but keep it on GSM for better battery life the rest of the time.
Jonathan
well well.
I have got it now finally. The BUYMOBILES.COM sold me EXEC with a regular SIM 2G one. I have called them in the morning and they told me O2 does not supply them with 3G SIMS for this phone. and told me to comtact o2 to get a 3G sim.
I did that, and they told me either you wait 5 working days or go to any O2 shop and ask for 3G SIM. I did that, called them to activate it(YOU HAVE TO DO THIS IN ORDER TO GET 3G) and now i got my U sign instead of G and video calling is working.
On the sim, YOu do actually have a 3G sign.
Mine came from O2 direct (online)
its a 3g sim card
showing as G not U - so might be needs activating or might be not in their 3G area ??
However I wonder if the free GPRS until 31/12/05 ( if it exists) is for G or U usage, so not going to call them to activate 3G until I know ( if I get free GPRS on 2g, I think I'll leave it a couple of months)
o2 said no nned to activate a 3g card - must be because I'm not in their 3g coverage, that I only get "G" not "U"
Using the 02 sim in my nokia 7600 I can do a network search .. as it details all 2g and 3g networks , and yes I'm only showing 2g for o2 and orange , whereas voda and T Mob all have 2 & 3G ( so does Three , although their 2G is actually o2 piggyback!)
Placing a "3 network" sim in the xda Exec , changes the G to a U, and after changing settings I can get 3G GPRS access - but only to their page telling me to register/pay for the service
Hi, I have a unlocked Wizard & my T-Mobile contract has just expired, I was just wondering if a 3G sim (3) would work in it as there are some cheap deals on that network? I wouldn't use it for video calls so thats not a problem.
im 99% sure they DONT! however maybe someone there can prove me wrong
I'm using a Cingular 3G SIM in my 8125 with no problems at all.
sk0t said:
I'm using a Cingular 3G SIM in my 8125 with no problems at all.
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Click to collapse
a cingular 3G sim and a "3" UK usim are not the same, one runs at 3 volts (sim) and the other at 5 Volts (usim)
Aha! More than I knew! I knew it! Thanks for correcting me..
i was having problems going on line when i first got my wizard, tried everthing even customer suport couldnt figure it out. well i finaly went to store to exchange my unit and one of the reps asked to look at the sim. sure enough thats what it was i didnt have a 3g sim. all is welll now
bigdooky said:
i was having problems going on line when i first got my wizard, tried everthing even customer suport couldnt figure it out. well i finaly went to store to exchange my unit and one of the reps asked to look at the sim. sure enough thats what it was i didnt have a 3g sim. all is welll now
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Click to collapse
what our american brothers call a "3g" sim and what the network provider called "3" use are slightly different things.... a american 3g sim is simply a normal 128k provisioned with extra services I.e. data and video calling (this is the same way all the gsm uk networks work too) however with "3" being the first 3g only network in the world they choosed to use the next generation of sim card called a usim which don't work in lots of non 3g phones including the wizard. try googling the word "usim" to see wot I mean
Under 3's terms and conditions you are not allowed to use their sim in a 2.5g phone. If you do use one and it works, they will eventually block it and send you a new sim with a gentle reminder that you are in breach of Ts and Cs.
Cheers Chaps, 3 it isn't then!
My O2 UK 3G UMTS sim works perfectly in my Wizard.You just can`t really get the benefits from it (Faster GPRS/EDGE etc....).
I have a sprint GS4 that was unlocked for international sim use because I am spending some time in london. I bought a sim card on the 3 network when here. I have really good voice coverage almost all the time but I have really spotty data coverage. It will be connected and then suddenly disconnect and not reconnect almost as if I dont have any data coverage. Sometimes when I change mobile network settings around it'll come back but there's no certain fix to the problem. I am wondering if this is a known issue, and if there is a solution/if i should move to another network/get a new phone(which would be my last option if i only really had to). Looking for any advice/suggestions.
ghorrocks28 said:
I have a sprint GS4 that was unlocked for international sim use because I am spending some time in london. I bought a sim card on the 3 network when here. I have really good voice coverage almost all the time but I have really spotty data coverage. It will be connected and then suddenly disconnect and not reconnect almost as if I dont have any data coverage. Sometimes when I change mobile network settings around it'll come back but there's no certain fix to the problem. I am wondering if this is a known issue, and if there is a solution/if i should move to another network/get a new phone(which would be my last option if i only really had to). Looking for any advice/suggestions.
Click to expand...
Click to collapse
As per the thread I link below it seems to be a common problem with all SGS4 phones.
http://forum.xda-developers.com/showthread.php?p=49407290
pcfascist said:
As per the thread I link below it seems to be a common problem with all SGS4 phones.
http://forum.xda-developers.com/showthread.php?p=49407290
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well that blows, but that thread definitely tells me how to fix it.
thanks.