Related
Hello,
My MDA is set up to grab my exchange email, etc over the air through activesync. When I set up the account on the MDA, the setup wizard told me that I could set the account to grab new messages as they arrive. That of course sounds great so I chose that option.
Anyway, occasionally (not always) when I receive a new message on the exchange account, I get a text message silmultaneously with the same from address and subject as the new exchange email that arrived. I assume that "directpush" works by sending out these texts to trigger an activesync. However, as I mentioned, i don't ALWAYS get these texts. Also, it appears that I occasionally get texts a day after the message arrives in my inbox and even after I know I've read and deleted the message from my MDA.
Regardless of the sporadic nature of the texts, shouldn't the MDA keep them hidden from me? It's a little frustrating having to go thru and delete all these erroneous messages.
Any suggestions as to how I can clean this mess up?
First you need to provide more information.
What Rom are you using?
Only AKU 2.x Roms support Direct Push and then you need to have the correct version of Exchange Server (I think 2k5 sp2).
Direct Push does not use SMS but rather a heartbeat via GPRS.
I believe the old version of AS with Exchange Server used SMS (1.x Roms).
Thanks for the response.
I'm using xelencin's rom http://forum.xda-developers.com/viewtopic.php?t=53300
I have "direct push" turned on via the comm mgr. My office uses exchange 2k3, not sure what service pack. I don't believe there is such a thing as 2k5.
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
kyphur said:
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
Click to expand...
Click to collapse
The thing is, it works. I get mesages delivered to my phone nearly instantly. However, my SMS box is full of useless crap and this dilutes the usefullness of SMS in general.
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
kyphur said:
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
Click to expand...
Click to collapse
Ok, that makes sense. I'll get a hold of the exchange admin weds and see if he can do anything for me.
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
pmow said:
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
Click to expand...
Click to collapse
Interesting. I removed the relationship from activesync (activesync basically now asks me to set up sync with a pc or exchange server), but I'm still getting the texts. Sometimes, I'm getting duplicate texts. They're all coming from "701" if that helps.
HALP!
Dr Puttingham said:
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
Click to expand...
Click to collapse
Is there anyway for me to check the version of exchange as a user?
Ya, the SMS thing is a concern for me. I had to sign up for a text plan on tmobile so that I don't end up oweing a fortune at the end of the month!
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
Also, I just re set up my exchange OTA active sync. I get a "pop up" saying that I can synch as items arrive. When I go into "schedule", there's a link there to set that up which then asks for "Text messaging address for this device". Previously, I put in [email protected] which seems to work, but maybe I need to enter it differently some how?
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
I have an idea.
It appears that even the new versions of exchange have the feature "AUTD" which does the SMS message triggered update. I set up the exchange account for "auto update" 2 times now, but haven't set it up a 3rd. Is it possible that when the user configures the auto update feature, it triggers the AUTD sms messaging bit on the server? Since I've done it twice, I'm now getting two sms messages per incoming email. However, previously, when i had pocket outlook configured to handle the auto-update bit, it was concealing one of the two identical SMS's, but not the other.
I'm sure I explained this horribly, but it was worth a shot.
Not sure why I didn't notice this earlier...
I'm getting texts related to ALL of my email accounts configured on the device. This includes the exchange account mentioned earlier, but also two GMAIL accounts. For what it's worth, I set these two gmail accounts up through the tmobile set up wizard and later deleted the accounts from the device in an attempt to test things out. When the accounts were setup, they seemed to be grabbing the mail through a tmobile proxy or something instead of directly from the gmail servers.
No idea why I'm getting these messages, but this is getting crazy!
Stranger and stranger! I think that I would contact T-Mobile asap and cancel that SMS. I personally have never had any need for Texting, etc but people have different needs.
What I would start out with is to hard reset the phone after syncing it. Then I'd delete the partnership with AS. I'd setup my Exchange by installing your Exchange server's Security Certificate on your device(which you should keep on your SD card), configuring the AS on the device, never connecting to the PC. Wait a while to setup your GMail accounts, etc. ... one step at a time.
Good luck!
Steven
chow
RESOLVED!
Ok, I think I figured it out.
T-mobile apparently uses these text messages to trigger email synchs.
I logged into my tmobile account and decided to pay attention to the "t-zones" section for the first time. "Setup My E-Mail" takes you to a page that allows you to configure email accounts for your device. It also allows you to check your email for those accounts. Anyway, there's an "Alerts" section that you can configure and it appears to relate to these texts that I've been receiving. Even my exchange account was configured here and was setup to send the text messages.
Additionally, it appears that I wasn't being charged for the texts. None of them have shown up in my online bill.
I believe that ALL of this was the result of using the tmobile email setup wizard that's included on the phone xelencin's cooked rom.
Whew, I feel like I've solved a puzzle.
Good for you! Makes sense now...
I've never run that email wizard myself, always manually create the accounts.
Steven
chow
I have my wife's t mobile mda set up to pull mail from gmail's pop server. Whenever she gets a message, and opens it, it get erased. What is going on? Under the messaging trunk I have it listed as pop.gmail.com, and not under outlook. Is that why it is doing this?
one thing you should know......
I do not have a data plan for this phone. For some reason I am still connected through Edge, and I can use internet explorer to browse the internet. I called T mobile and they say that it is impossible for that to happen and they will not help support anything to do with outlook. I am not sure what is going on. I had to argue with the tmoble tech for a while for him to believe me that I was not connected through a wirless router. (I am not using the email trigger option either) I know one thing though, I am not upgrading the firmware. There seems to be a glitch.
Thanks in advance for any information you can give me. Every little bit of experience helps. I just want these emails to stay in the phone for her to reference later.
upsett3r said:
I have my wife's t mobile mda set up to pull mail from gmail's pop server. Whenever she gets a message, and opens it, it get erased. What is going on? Under the messaging trunk I have it listed as pop.gmail.com, and not under outlook. Is that why it is doing this?
one thing you should know......
I do not have a data plan for this phone. For some reason I am still connected through Edge, and I can use internet explorer to browse the internet. I called T mobile and they say that it is impossible for that to happen and they will not help support anything to do with outlook. I am not sure what is going on. I had to argue with the tmoble tech for a while for him to believe me that I was not connected through a wirless router. (I am not using the email trigger option either) I know one thing though, I am not upgrading the firmware. There seems to be a glitch.
Thanks in advance for any information you can give me. Every little bit of experience helps. I just want these emails to stay in the phone for her to reference later.
Click to expand...
Click to collapse
yeah you are not the only one getting this internet, majority of T mobile customers are getting this and using it for everything. no need to complain or ask tmobile about it...but not back to your e-mail problem, i have the same problem as i use Gmail on my device through this free internet(which has nothing to do with the problem bytheway)...this is what i do so it wont erase the e-mail, make a new folder and every time you open a message, move it into the other folder, and the e-mail will remain until you delete it.
I have my Messaging service linked to 5 different email accounts. Is there way to receive email from all of them at once? Currently, I have to open each account, and hit the send/receive button (a bit of a time waster). I use wi-fi, so I like to receive only when there is a connection. Thanks.
lpreagan said:
I have my Messaging service linked to 5 different email accounts. Is there way to receive email from all of them at once? Currently, I have to open each account, and hit the send/receive button (a bit of a time waster). I use wi-fi, so I like to receive only when there is a connection. Thanks.
Click to expand...
Click to collapse
Rather unhelpful I know, but given that the 'send/receive' command is only available on a per account basis I would guess you are doing the best that you can.
There may of course be other PPC e-mail clients (other than Pocket OutlooK) that can do what you want.
You might want to consider senting the accounts (each one seperately) to automatically collect the mail - then you'd achieve what you want without actually having to hit send/recieve manually. You could have this work only with WiFi or an Activesync connection by disabling the data connection - this would stop it from connecting and (presumably for you) causing expensive data connection charges. Of course if the data connection charge is not an issue then simply leave it enbaled and you will effectively achieve push mail (albeit auto pull in fact).
Regards
good idea, i will just switch to alternative email client. will check out profimail, any other suggestions?
lpreagan said:
good idea, i will just switch to alternative email client. will check out profimail, any other suggestions?
Click to expand...
Click to collapse
Take a look here: http://palmtops.about.com/od/pocketpctoppick1/tp/ppc_email.htm I used WebIS Mail in the past but not sure if it will pull accounts at once.
lpreagan said:
I have my Messaging service linked to 5 different email accounts. Is there way to receive email from all of them at once? Currently, I have to open each account, and hit the send/receive button (a bit of a time waster). I use wi-fi, so I like to receive only when there is a connection. Thanks.
Click to expand...
Click to collapse
There is an app for this, I saw it on Energy's latest ROM, but alas, I can't find it and have jumped to ROMeOS2. I will keep looking, and post back if I find it. I am in the exact same situation: 5 accts, use wi-fi exclusively. Prefer to hit 1 button, due to my lazyness, erm, time management etc hehe.
[edit]
Found it, here, on this wonderful site, of course
http://forum.xda-developers.com/showthread.php?t=501254
lpreagan said:
I have my Messaging service linked to 5 different email accounts. Is there way to receive email from all of them at once? Currently, I have to open each account, and hit the send/receive button (a bit of a time waster). I use wi-fi, so I like to receive only when there is a connection. Thanks.
Click to expand...
Click to collapse
Try my application rk-OSR, has much more than what you wanted
Link under my signature
Regards
Amenemhet said:
There is an app for this, I saw it on Energy's latest ROM, but alas, I can't find it and have jumped to ROMeOS2. I will keep looking, and post back if I find it. I am in the exact same situation: 5 accts, use wi-fi exclusively. Prefer to hit 1 button, due to my lazyness, erm, time management etc hehe.
[edit]
Found it, here, on this wonderful site, of course
http://forum.xda-developers.com/showthread.php?t=501254
Click to expand...
Click to collapse
thanks for the link. I was searching for the exact thing
Hey guys,
I've searched the web and this forum but wasn't able to find an answer to my question.
I own a jade since 10 month and since 2 weeks I have a data flaterate due to my job. Since then I'm using push mail to sync my phone with our Exchange Server (push elemets if they arrive).
However, it's not working well and I'm not sure if it's a wm6.1 or jade problem.
- Sometimes my phone does not receive Emails, even if push mail is actived. I think sometimes it tells me that it is connected to the server and does not deliver emails anyway.
- The connection to the server inactive for a very long time, i. e., sometimes for hours! I only receive new mails after a reboot. This really sucks 'cause I need some mails quite quick and I don't want to sync manually all the time.
- My phone crashs, i. e., I see the green light flashing but the display is staying black or it is frozen.
- When turning on WiFi additionally, it's even worse. My jade turned off for 3x times last week at one day.
Has anyone the same problems? Is there anything I can do about it? Updates for wm 6.1, does wm 6.5 solve the problem? Or is it the jade hw?
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
ratsche said:
(...)
Btw, at my company blackberry is not supported, so I need a solution working with exchange. so this is not an option. ...there doesn't seem to be many people outside using the jade like I do.
Cheers,
Ratsche
Click to expand...
Click to collapse
This is a problem because most people use blackberry in your situation.
I also have no experiences with push-mail and so I can not help you, sorry.
One solution might be to use a web-based email client that allows your email to be viewed via the web. Some corporate and government servers allow users to get their email that way. Basically, you would login to the appropriate server and see your email just like you would at Yahoo, Google or Hotmail. It becomes a question of whether your IT department wants to support a web service like this.
BTW, I know that with Yahoo Mail, it can be "forced" to a push/pull type service. You have to google how it's done and set up some things on your computer and Yahoo.
Another possibility may be to forward your business mails automatically to such an web-based service.
I was thinking about forwarding email as well. But I like to receive mails automatically and to get a notification.
But I'm still ****ed up about the push-mail solution. Can't believe that it is not working properly. I mean I can live with it, but is sucks...
Thanks for your answers anyway!
I thinks it's very much dependant on the Exchange Server (at source) and connection band status as opposed to Jade's capability. My experience is the same. I do not rely much on direct push, but more on ActiveSync by scheduling (Menu - Schedule) more frequent, e.g. every 20 - 30 minutes or so.
it is working on mine....
Hi!
My Jade running on 6.1 is synching fine with the companies exchange. No problems at all.
When the synchronissation is not working, is the internet connection ok? (can you open any webpage?)
Regards and good luck,
Stefan
I have no idea about the Exchange configuration, have to ask our IT guys about it. I'm usting using the outlook-web-access adress to connect with my jade.
I just don't understand why the connection is sometimes interrupted for hours and sometimes only for a few minutes.
Has anyone experince with wm6.5? Is it better for push-mail?
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
XxAndrexX said:
I have a similar problem. I have this phone too due my job, htc brand its more like a work-phone. I can recieve hotmail and outlook emails without problems. but can't refresh and sync my contacts!!! It sucks! Because I constantly get new contacts, but exchange server doesn't work! how is it possible?
I mean, its not a phone for kids or gamers, its made for a reason, and that reason seems not to work! can sobody help me out?
Click to expand...
Click to collapse
I have no problem synchronizing my emails and contacts either way, phone to server or server to phone. Logically if you can receive outlook email, synchronizing should not be a problem.
I can confirm that the Jade 3G (WM6.1 & 6.5) works a treat with exchange 2003. Besides, configuring the Jade for exchange push/pull is absolutely no different from any other phone running 6.1 & above.
From what you've said, it sounds more like you phone has a fault on it. I can't remember the last time my phone crashed and it's running a cooked 6.5 rom.
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You need to be sure of the UniSA server name (usually webmail.xxx.com.au). And you need to get the certificate (filename.cer) in order synchronise.
xtremez said:
i've been wanting to get that to work with my UniSA (University of South Australia) email. But doesn't seem to work, if anyone can help me would be a great help.
Click to expand...
Click to collapse
You'll have to get your IT dept to assist in setting it up. There's more to it than just configuring your actuall phone.
Similar Prob
Hi
I have a similar issue but not with Outlook\Exchange. I have setup with gmail for IMAP and pull every 5 minutes using 3g operator connection. My problem is, which I guess is where issue is similar, when my phone in sleep mode I can wait anything from 30 minutes to 2 hours for the pull process to kick in and download mail (notification alert tells me). Now, if I turn phone on within that time, bingo, sync's and pulls. So seems the process isnt working as should when in sleep mode.
Any idea's or is this the norm? Again, I been thinking about flashing to 6.5 cooked ROM just to test. I know my mate has a Palm with Windows 6.1 and he has no trouble so seems Jade build issue.
Opinions welcome!
I have exchange working well syncing contacts, mail, notes etc and it pushes as soon as I get a maiil (infact faster than my pc when i am infront of my desk) and use the JADE for my company emails. I had the stock rom and now 6.5 and both work without an issue. It sounds to me like you have some software issue or conflict in your device that is causing it to crash. I would hard reset and perhaps install a stock rom to make sure its clean. Have you got your server address as owa.something.com. If you set up exchange its not an IMAP or POP service so you should not see that option.
ok, I've used the search button, found lots of stuff but not what I wanted or unclear. This is what I want: I want my mails from my gmail adress to be pushed to my HTC HD2. I want them to wake up the device and tell me, I have a mail ( like a text basically )
What do I do, what do I set up, I've tried turning on push, but it seems to be turning itself off or something, it doesn't look on when I go to the manager. If anybody can help me, that would be great. Ow, and we're talking 3G or edge, gprs, not wifi here.
RikfromBelgium said:
ok, I've used the search button, found lots of stuff but not what I wanted or unclear. This is what I want: I want my mails from my gmail adress to be pushed to my HTC HD2. I want them to wake up the device and tell me, I have a mail ( like a text basically )
What do I do, what do I set up, I've tried turning on push, but it seems to be turning itself off or something, it doesn't look on when I go to the manager. If anybody can help me, that would be great. Ow, and we're talking 3G or edge, gprs, not wifi here.
Click to expand...
Click to collapse
There's no push feature that I know of, you set how ofter to check for new email, and in notifications you set how to let you know that you have new email.
There you are: http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
harolds said:
There's no push feature that I know of, you set how ofter to check for new email, and in notifications you set how to let you know that you have new email.
Click to expand...
Click to collapse
Completely wrong.
kilrah is spot on, and it works extremely well. The only thing I would add is that it does add to battery drain, so I would disable it at night and other times it is not required. G-profile can be used for this. By the way, it will not work if you are connected to a computer using Activesync, and that computer does not allow connection to the internet (most work networks are set up this way).
so does this keep the internetconnection open all of the time, even when the phone is asleep? I suppose so?
I'm asking that because, when I put the settings on send and receive every 5 minutes, it appears as if the connection stays on after the first send and receive ( for instance, I check pxInternet and it has been connected for 40min ) and yeah, if that were to be the case, why not use push.
thx for the help so far, really, great and to the point.
RikfromBelgium said:
so does this keep the internetconnection open all of the time, even when the phone is asleep? I suppose so?
Click to expand...
Click to collapse
Yes of course, otherwise the server would have no way to tell the phone there's something new for it. If you close the data connection in the connection manager it will warn you this also deactivates push.
I've found the idle data usage and battery drain is minimal (at least on 3G). Push on for one night drained 8% battery, which is pretty much the same as without it (~6%). Data usage was under 100kB, and I received 2 mails during the night. Makes great savings, as doing a send/receive on my IMAP account easily uses around 200kB, which would happen every 5 mins or whatever is set for automatic checking, and by extension less traffic = less battery usage...
EDGE might use more battery as there are more keepalive signals.
I agree with Kilrah, I have my calendar, contact and email all synced through google and i don't notice any obvious battery drain compared to when push is turned off.
I use ActiveSync to sync my Gmail account and the push works fine.
RSJ said:
kilrah is spot on, and it works extremely well. The only thing I would add is that it does add to battery drain, so I would disable it at night and other times it is not required. G-profile can be used for this. By the way, it will not work if you are connected to a computer using Activesync, and that computer does not allow connection to the internet (most work networks are set up this way).
Click to expand...
Click to collapse
Because Google Sync works via ActiveSync, you can adjust the settings for ActiveSync (e.g. only during peak times). So no need to use G-profile.
PUSH mail is avalaible on GMail with HD2. Look here : http://www.google.com/support/mobile/bin/answer.py?answer=138636&topic=14299
can you synch/push more than 1 gmail account with this method?
Mindreaver said:
Because Google Sync works via ActiveSync, you can adjust the settings for ActiveSync (e.g. only during peak times). So no need to use G-profile.
Click to expand...
Click to collapse
How do you do that please?
As well as the battery/data aspect I would rather not have my sleep disturbed by the "bings" of new emails!
In activesync, menu -> scheduling.
wigwam12 said:
How do you do that please?
As well as the battery/data aspect I would rather not have my sleep disturbed by the "bings" of new emails!
Click to expand...
Click to collapse
ActiveSync > Menu > Schedule. And just set Off-peak times to Manually so you won't be disturbed when sleeping
At the bottom click on: "Adjust peak times to fit your schedule"
Sleep well
Thanks Guys!
I have set that up to push my main Gmail account and am using Gudusoft email scheduler to check the other one every 30mins.
Let's see how will it works now!
Sync issues
Anyone having any issues sync'ing with calender.
For some reason the only way I can sync at all is with that one disabled.
Currently I'm only using push with email and contacts only since the other won't work.
Can't believe I didn't know that google offered this service now...yes I just found out today reading this forum...
Been waiting too long for this...
Hello, I have some problems with gmail...
When HD2 turns off (standby), it doesn't sync my emails (haven't tried contacts or calendar yet). When I go to activesync to check what happened there are 2 possibilities:
1) If I am home (wifi always on even in standby mode) I get an error (0x80004004). Btw even with wifi on it still keeps the data connection on (?!?!?)
2) If wifi is off it starts syncing when I open activesync.
Any help would be appreciated
EDIT: Seems like there is no problem when wifi is off after all. I guess having wifi always enabled is a problem because it automatically disables 3g...
i want to share my cheap way of getting my emails from Gmail on my phone
via MMS !! so since I am on TMobile (i dont know if it works for other carriers..a simple google search shall do )
so basically i forward all my emails to the email id
[email protected][B]tmomail.net[/B]
where phonenumber = your 10 digit number...
so lets say my phone number is 1-212-000-5000
all i do is forward my gmail to [email protected] and presto !!
everytime i get an email it notifies me...and since i have unlimited messaging (MMS is free too) the messages shows completely !!!
backlashsid said:
i want to share my cheap way of getting my emails from Gmail on my phone
via MMS !! so since I am on TMobile (i dont know if it works for other carriers..a simple google search shall do )
so basically i forward all my emails to the email id
[email protected][B]tmomail.net[/B]
where phonenumber = your 10 digit number...
so lets say my phone number is 1-212-000-5000
all i do is forward my gmail to [email protected] and presto !!
everytime i get an email it notifies me...and since i have unlimited messaging (MMS is free too) the messages shows completely !!!
Click to expand...
Click to collapse
Hmmm....I should try that!
If it works, I'll definitely press that Thanks button in your post.
sumflipnol said:
Hmmm....I should try that!
If it works, I'll definitely press that Thanks button in your post.
Click to expand...
Click to collapse
first try sending a test mail from ur gmail a/c to yourself and if it doesnt work try adding '1" in front of your number ! hope it works for you too...