Database Users

Outlook Email Notification, can it be changed?

i have recently added an exchange account to my phone.
in sounds i have set received emails to nothing except for a noise.
and for my gmail account it doesn't nothing but make a sound, however for my outlook email it vibes and blinks the light as well
it is very annoying as I get a lot of outlook email, any ideas?

GustavTheLion said:
i have recently added an exchange account to my phone.
in sounds i have set received emails to nothing except for a noise.
and for my gmail account it doesn't nothing but make a sound, however for my outlook email it vibes and blinks the light as well
it is very annoying as I get a lot of outlook email, any ideas?
Click to expand...
Click to collapse
Just a long shot but...I think that the settings in sounds for emails are for all email accounts in general not just specific accounts unless you are using some type of software enhancement (pim manager, ring manager, etc)

That's very odd...
I get the same notification for new e-mail whether it's on my Outlook Exchange account or my Gmail account. There's only one "new e-mail" event in Notifications that I can see, so it's...odd...that you're getting different notifications based on account.

GMAIL Label Push/Notification BROKEN?

There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?

Brownbay said:
There's been some sporadic posts of this around the net, but nothing concrete.
I've got a AWS N1 on WIND Mobile (Canadian company) and GMAIL push works perfectly fine (basically instantaneous) if emails lands in my Inbox.
If however, email lands in a Gmail Label (that is set to auto-archive, ie. bypass the inbox and go directly into the label), the N1 will NOT notify me that I have new mail.
So basically:
Email ---> Inbox = Notification
Email ---> Label (w/ archiving) = NO Notification
Has anyone noticed this before? Is this just the way Gmail functions on the N1?
Click to expand...
Click to collapse
Well, that's how Gmail works... on your PC.
Ok, gmail labels are somewhat confusing, so I'll explain how they work with an example:
Open up gmail.com on your PC.
Send an email to yourself that will get autoarchived.
Will the email show up in your inbox?
No, because it's autoarchived.
So why would you get a notification on your phone if you don't get a new email in your inbox?
Get rid of the auto-archiving if you want the notifications to pop up.
Notifications on your phone mirror your INBOX.

^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.

RaQHoliday said:
^this
Which leads to a problem i occassionally have; I have my Gmail box set up for multiple inboxes; everything from my MAIN Gmail address comes into the inbox, as well as everything from 3 other gmail address; the other three however, are autolabeled upon receipt respectively; every so often, I'll get an email on one of these 3 emails. My N1 will show that I have an unread email (across the top, it'll say "Inbox (1)"), but I can't see the actual new msg. I'll then log into my main gmail account on the PC, and sure enough I have a new email in my inbox, with both the "inbox" and alternate label applied. Once I mark it as read or delete it, my N1 then shows that I have (0) unread msgs. It's random, and doesn't apply to just any single email address I have funneled into my main Gmail Inbox. I'm at a bit of a loss. If anyone has any constructive ideas (besides "don't use multiple inboxes), I'd love to hear them.
Click to expand...
Click to collapse
Changes labels to all mail, then change back to inbox.
You'll see the unread one there.

Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.

Brownbay said:
Thank's for straightening that out Paul.
I figured as much, but just wanted to be sure I wasn't experiencing some weird glitch. It's a little bit of a pain to have all mail in the inbox as it really does clutter up the place.
Oh well...
This did get me thinking though. Since the GMAIL app is basically running all the time on the phone, would it not be possible to write code that would have the GMAIL app issue a notification when it receives an email that goes straight into a label and not the inbox? Especially if that label is set to sync.
Click to expand...
Click to collapse
Unfortunately, Google Apps (like Gmail) are closed-source. Not much anyone can do with em.
You might be able to use the secondary Mail app to add Gmail as POP or IMAP and it might give notifications for other labels, not sure.

Can't delete "invisible" email

Hi, I've searched but can't find an answer to my email problem:
I've got 2 POP email accounts set up on my phone, and until now have had no problems, but a couple of days ago the email tab on the ribbon at the bottom of the home screen shows I have one email in one of my accounts. However, when I go to that account no email is visible, so I can't delete it to get rid of the false notification. When other emails arrive in that account they are visible, and I can delete them when necessary.
This problem doesn't stop me using the phone, but it's a bit irritating - any help is gratefully received. Thanks.

I think it's due to active sync. Go to Outlook E-mail inbox. There should be an unread email in there.

Thanks for your speedy reply Myth1001, but I've already checked that possibility. When I say I've got 2 email accounts I mean 2 that I've set up: Audiosense.co.uk, my company, and Sky.com, a general domestic account. There is also the Outlook account, but I didn't set that up - I presume it's part of Mobile Office. The "stuck" email is in the Sky account. When I go to the email account screen, the Sky email icon has a green box with the figure "1" in it, but when I tap to open the message it won't open, and therefore won't delete.
I have both accounts set up to leave messages on the server so I get them on my desktop machine when I return home, so I'm going to try deleting the last few day's emails from the Sky server. I don't think it's that but I can't think of anything else at the moment.
I'll let you know what happens.

HTC Mail vs. Gmail App

Ok... so I've recently migrated to Android after several years of WinMo Standard - Windows CE - 5.0 - 6.0 - 6.1 - 6.5.
So far I like Android and I love this phone... never had anything has fast or with such a great screen.
With that being said I'm having several issues that I wanted to run by the people here and see what ya'll thought.
Quick setup background - I have two email accounts I like to use - Gmail and Yahoo. I have all of my conacts in gmail organized the way I like it. Also, I recently gave up on using MS Outlook to manage my contacts and calendar and now use Gmail and Google Calendar to manage those two exclusively.
So here goes my impression/questions/issues - hoping someone can shed some light on it.
In the past with WinMo I could set up POutlook to sync with gmail/g-calendar/google contacts by configuring m.google.com as my activesync/exchange server. Everything seemed to work great. Now however I cannot decide if I should set up the accounts on the INC to sync via exchange or google.
So first question - when using HTC Mail and setting up my gmail account as an exchange server account is it "true" push?
If it is why would anyone want to use the gmail app?
Next - when I set my calendar to sync via exchange it randomly takes my entries and duplicates them on places the duplicate on the day before the original one. Any idea why? When I remove the active sync calendar and have it sync with my google account everything is correct... this is strange to me since its pulling the same data from the same place, my google calendar.
I'm sure I'll add more confusing and rambling thoughts after I continue to mess with this thing.
Thanks!

from my understanding the gmail is instant push and the htc mail app refreshes every 5 minutes (minimum). if this makes a difference to you then it should make your decision easier. hope this helps
anywhereman said:
Ok... so I've recently migrated to Android after several years of WinMo Standard - Windows CE - 5.0 - 6.0 - 6.1 - 6.5.
So far I like Android and I love this phone... never had anything has fast or with such a great screen.
With that being said I'm having several issues that I wanted to run by the people here and see what ya'll thought.
Quick setup background - I have two email accounts I like to use - Gmail and Yahoo. I have all of my conacts in gmail organized the way I like it. Also, I recently gave up on using MS Outlook to manage my contacts and calendar and now use Gmail and Google Calendar to manage those two exclusively.
So here goes my impression/questions/issues - hoping someone can shed some light on it.
In the past with WinMo I could set up POutlook to sync with gmail/g-calendar/google contacts by configuring m.google.com as my activesync/exchange server. Everything seemed to work great. Now however I cannot decide if I should set up the accounts on the INC to sync via exchange or google.
So first question - when using HTC Mail and setting up my gmail account as an exchange server account is it "true" push?
If it is why would anyone want to use the gmail app?
Next - when I set my calendar to sync via exchange it randomly takes my entries and duplicates them on places the duplicate on the day before the original one. Any idea why? When I remove the active sync calendar and have it sync with my google account everything is correct... this is strange to me since its pulling the same data from the same place, my google calendar.
I'm sure I'll add more confusing and rambling thoughts after I continue to mess with this thing.
Thanks!
Click to expand...
Click to collapse

i had issues with gmail not pushing properly when set up as an exchange account via HTC mail. other than the push issue, i consider the HTC app superior in every way.

I just set the HTC mail to manual, turn off the notifications to HTC mail. I set gmail it notification on, then every time gmail pushes in the mail I check it with the HTC mail. After I check it the notification goes away.
This way you can still use HTC mail without it waisting battery power every 5 minutes pull checking.

I just set the HTC mail to manual, turn off the notifications to HTC mail. I let gmail push it notification still on, then check it with the HTC mail. After I check it the notification goes away.

HolyGrail said:
I just set the HTC mail to manual, turn off the notifications to HTC mail. I set gmail it notification on, then every time gmail pushes in the mail I check it with the HTC mail. After I check it the notification goes away.
This way you can still use HTC mail without it waisting battery power every 5 minutes pull checking.
Click to expand...
Click to collapse
Great idea! I'll have to remember this when my EVO arrives next week.

HolyGrail said:
I just set the HTC mail to manual, turn off the notifications to HTC mail. I let gmail push it notification still on, then check it with the HTC mail. After I check it the notification goes away.
Click to expand...
Click to collapse
might do this. thanks for the idea

If you set up your gmail account as an exchange account using m.google.com you can get push by changing your check frequency to "as arrive".
The issue I'm having is that the HTC Mail application wont open any attachments from my gmail account set up through exchange. I just get a message "The file cannot be opened because it is corrupted."
If I open with the gmail application it works fine

As a regular Gmail user, I find the Android Gmail app is superior to the HTC mail app. It gives me the same features I have when using a computer... like marking a star on a conversation, viewing different labels, and since I have multiple email addresses that my Gmail account polls, the Gmail app lets me see which of my email addresses was the recipient. It's right there in the label on the email list, without having to open each mail and look at the address information.
If you don't use Gmail, or have multiple email addresses that AREN'T automatically polled by your Gmail account, I'd agree that HTC Mail is nice. But for me it takes away too many of the nice Gmail features that I use. My $.02

jdoo said:
If you set up your gmail account as an exchange account using m.google.com you can get push by changing your check frequency to "as arrive".
The issue I'm having is that the HTC Mail application wont open any attachments from my gmail account set up through exchange. I just get a message "The file cannot be opened because it is corrupted."
If I open with the gmail application it works fine
Click to expand...
Click to collapse
This doesn't push. It pulls. If you look closely you will see a refresh icon flash in your notification bar every 5 seconds. Extreme battery usage.
As far as opening up your attachments, set it for Imap. Its the only way I got it to work for attachments.

Solomente said:
As a regular Gmail user, I find the Android Gmail app is superior to the HTC mail app. It gives me the same features I have when using a computer... like marking a star on a conversation, viewing different labels, and since I have multiple email addresses that my Gmail account polls, the Gmail app lets me see which of my email addresses was the recipient. It's right there in the label on the email list, without having to open each mail and look at the address information.
If you don't use Gmail, or have multiple email addresses that AREN'T automatically polled by your Gmail account, I'd agree that HTC Mail is nice. But for me it takes away too many of the nice Gmail features that I use. My $.02
Click to expand...
Click to collapse
Expect copy and paste from it, which I use a lot.

i like gmail app, because there is a delete button haha
htc one need to hit menu and hit delete.

Gmail...
I found using the Gmail app and the HTC Mail separately, I was killing my battery faster.
What I ended up doing, was having GMail PULL my pop mail, and then I'd just pull it all through the gmail app. Helped my battery life a great deal.
Pro's - Everything in one place, Easy batch delete
Con's - I have to TELL it to load the entire message (Show Picture). In HTC I didn't have to do that.
Other than that, I'm happy to have everything centralized.

Gmail Solution

Here it is. Go Into your Gmail settings on your desktop computer. click on settings in the upper right corner, click on Forwarding and POP/IMAP, disable IMAP and enable POP for all email. I also selected delete Gmail when accessed with POP.
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue. It syncs perfectly with the desktop sever. I had constant problem with above issues. So yeah the culprit seems to be IMAP. I tested this on Froyo and 2.1 Vanilla. Works for both. I imagine it will work on Sense too.

I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.

pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.

pakraider said:
I just noticed this problem last night.. the Gmail Unread Count widget tells me 6 new emails, the Gmail app says Inbox (6) at the top, but there are no unread messages! Going to Gmail on my desktop shows no mention of these 6 supposedly unread emails.
Just tried your trick, but the problem's still there. Running Froyo here.
Click to expand...
Click to collapse
Check your labels at SPAM box.

kamasi36 said:
This solves the problem with email notification not disappearing immediately after you click on the email, it gets you all your email promptly and it does not show emails in your inbox, for ex. you have 3 unread emails, you go to check and there are not any? So it fixes that issue.
Click to expand...
Click to collapse
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.

kamasi36 said:
I'm in the US, maybe that makes a difference. Also on stock froyo. It works perfect now. Make sure you have changed your settings correctly. I checked settings again and posted information is correct.
Click to expand...
Click to collapse
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!

Does no-one else use gmail push via the normal email app?
androidforums.com/motorola-droid/36326-how-get-push-gmail-email-app.html
I guess there's a lack of features when compared?

pakraider said:
I'm in the U.S. too, on T-Mo.
I tried the old 'lets reboot and see what happens', and now it's all working perfectly. Thanks for the tip!
Click to expand...
Click to collapse
Cool. Good you figured it out. I'm glad helped out someone. I couldn't figure out why everytime I checked my inbox there wouldn't be any messages. I went to desktop and saw the messages in my inbox that I had already read. Also once you click on notification you have to hit back arrow to get the notification to disappear. Solved that as well.

logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1

This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.

McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
Set it to POP and it fixes that issue. I don't get that anymore. Everything is working perfectly now.

McFroger3 said:
This happens to all versions of android. Its just not syncing with gmail correctly, so you phone shows no new emails, but says thier is 5 unread. If you log on to gmail you will see emails you marked as read unread. All you got to do to fix is to mark them as read from within gmail web client.
Click to expand...
Click to collapse
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.

logger said:
So what exactly is the gmail problem that requires this solution? Your description is quite convoluted and confusing. Email notification not disappearing when you expect it to, or messages not showing in your inbox? Either way seems to me like nxt says. Probably just a case of your mail being hidden in your SPAM label.
Notification tells me there is new gmail. I tap the notification and read the mail. Return to home screen and notification has gone. Bog standard and it works perfectly fine for me.
Click to expand...
Click to collapse
+1
Honestly, the stock GMail app works like a charm for me; I haven't had to do any changing on my accounts. Heck, I was able to sync my University of Phoenix e-mail account as we use GMail as well.

Easy fix
All you have to do is select on labels, go to all mail, it will show a message you have previously read as unread. Then just mark it read again and problem is solved.

logger said:
What do you mean by "Phone....says there is 5 unread". I assume you mean the Gmail client on your phone lists them in BOLD? If so, how can you say in the next breath "If you log on to gmail you will see emails you marked as read unread" ? You have just said they are unread on the Phone side, so why would you expect to see them as marked read in gmail web client.
I can toggle messages on the phone between read and unread and within a few seconds the changes are reflected in the gmail web client. So all good here.
Perhaps it can happen to all version but it does not happen to everyone. If it was a widespread issue, I think we would be hearing a lot more fuss about it. My Gmail works fine and does not do what you describe. I have IMAP enabled.
Click to expand...
Click to collapse
This has happened to me on a few occasions too. What he means is that when you get a Gmail notification THEN you check it with your phone and lets say you delete it with your phone. However, the next time you get sent an email and get a notification, when you check your gmail it will list your unread emails as (2) instead of (1). When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Now if you go and check your Gmail using your computer, you will see both the emails, the one you read then deleted and the one you just received.
I know this is not a widespread problem because this has happened intermittently to me and has not happened for a while.
But good job on finding a fix for those that do suffer this small but annoying sync problem.

Zephyron said:
....When you go into your gmail application to check, it also says unread (2), BUT you will only see one email.
Click to expand...
Click to collapse
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
eBay Saved Search: Nexu...
Reply to thread 'Anyone...
Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.

I used to get the gmail error but since upgrading to 2.2 beta it works so smoothly now.

Why are you redirecting your gmail account to the email application through exchange anyways?
The gmail application supports push.

logger said:
This is the bit where you guys have me confused. The only way I can tell unread messages in the gmail on my phone is by the bolding and the corresponding number in brackets in the header. So I cannot see how you can get the conflicting info within the gmail app itself on the phone?
Inbox (2)
Reply to thread Gmail Sol....
eBay Saved Search: Nexu...
Reply to thread 'Anyone...
Digest for setting-profile
Clearly I am missing something obvious. I can conceive how the Gmail notification bar indicator count could differ. But I cant see where you see the difference within the android gmail app itself. Is it that you get a different number of bold messages to the number in brackets?
In any case - main thing is you got the problem sorted I guess.
Click to expand...
Click to collapse
Basically the number in the brackets show you have 2 unread emails but your phone gmail client isn't showing any unread messages. They are all gray and read. Then if you log on to the web client you will see 2 unread messages.
Its just a simple sync issue.

Better solution to the sync issue (where for example the phone says Inbox(2) but shows no unread messages):
Manage applications, filter all, Gmail Storage. Clear data. Then re-open Gmail and let it resync. This always fixes it for me.
I only ever get this problem after a) flashing a new ROM or backup, or b) turning on a phone I haven't used in a while.