Related
Firstly, hello everyone.
I recently bought the Orange SPV M3100 on eBay, and can not for the life of me get it to connect to Vodafone with my contract SIM.
So far I have:
-Sim unlocked and superCID'd the phone.
-Installed WM6 (via CUSTEL).
-Tried 3 different Radio versions.
-Attempted to install Vodafones official update (which failed for reasons unknown).
-Played around with just about all network settings.
Basically, the device acts as if it's trying to connect to the network, but doesn't (PC speakers pick up inteference etc).
With automatic network selection it just doesn't do anything.
With manual network selection it gives all four big UK providers (allowing for signal - I live in the North York Moors) including Vodafone, but won't connect to any of them.
If I click 'set networks' I get a HUGE list of providers. Vodafone UK (if it appears at all, for some reason O2 and TMobile seem to appear on the list more often) is nearly always unchecked at the bottom. Checking it doesn't fix the problem. When I go back there later it has sometimes lost that setting and Vodafone is unchecked at the bottom again.
I should probably mention that any setting I change here results in a 2 minute "Sending new settings to the network", and on a couple of occasions has caused it to crash.
If I go onto band settings, originally they were both set to auto. Infact, I've just gone onto it as I type, and they have gone back to auto. Before it had got stuck on GSM/UMTS band type 'GSM(900+1800)+UMTS(2100)' (gave an error message unable to change band etc if I tried to change it to anything else). I cannot change the network type or GSM band otherwise without the same error message appearing.
So anyway, as you can see I've gone through a lot and read a lot unlike your typical n00b, and my prospects with this new phone are bleak.
Can anyone help me or suggest anything else that could get this phone onto Vodafone?
I have a worrying thought that this phone could have originally been half-inched (the eBay seller seemed a tad on the dodgy side), been reported, and is now serial-blocked from UK networks, if that's possible?
[edit] I don't know if they are or can be serial blocked, but in which case, assuming you trust and sympathise with my story, is it possible to hack & change the serial number?
Sounds possible that its been blocked. Yes there is a way but you probably won't find any help on this site to do it as it is illegal. Thats not to say you can't search the site, you may find something that may help... Search is your friend...
Cheers...
Yeah reading into the problem reveals a possible 'IMEI' block.
Time to contact the ebay seller I think.
Have spotted an obvious hole in my theory:
The thing came in it's original box (s/n sticker confirmed) with all manuals and accessories.
So back to original problems; is there anything else I have missed?
[edit]
Phone is unblocked according to http://www.amta.org.au/default.asp?Page=405.
So unless they're wrong, why can't I connect to Vodafone and what else can I try?
did you try *#06# on the phone to be sure the S/N on the stickers and phone is the same as the actual phone S/N?
Yes, they are.
Would Vodafone be of any help on this issue?
Depends if they supply that model of phone.
Do you have a network configurator app cooked into the rom you are using or are you using a stock rom?
Might be an idea to look for a network configurator cab if you're using the stock rom and see if that helps. Also if you are using a stock rom, and its not setup for vodaphone, it MAY (don't quote me on this) be affecting the network settings and making it incompatable with the carrier you want.
Just a thought...
I'd also try to run the sim unlock app again, just remember it has to be the SPL that was supplied with the sim/cid unlock tool. Make sure you install Hard SPL V7 back after checking this...
vodaphone will help you if you ring them up using a the sim card in a working phone and ask them to check if its imei is blocked, they do it totaly free of charge.. had to do this with a viewty i bought from a work buddy shorty before he forgot to tell me he did not pay the contract bill and t-mobile blocked it. well annoyed, but they told me it was reported Lost or stolen.
found a few places on the net that offer a check for £10 sod em lol
luckly got me cash back selling it for parts hehe
What a bloody carry on!
Vodafone told me it was blacklisted; reported stolen.
The eBay member is highly upset at being called a theif and very convincingly tells me otherwise (I'm 90% sure I can believe his story, and feel bad for my accusation).
Orange (of whom I'm not even a customer) then tell me "I'm sorry it's blacklisted for an unknown reason ... <click-click> ... there you go sir I've removed it from the blacklist!"
Well, if it starts working again in the next 48 hours I couldn't give a monkeys what's gone on. I just want the bugger to work!
the only reason that a phone would be blocked is if it was reported.......have you tried another sim from o2 or orange etc.
the question has been asked before about imei changing and as you know its illegal,but can be done so if all else fails search elsewhere,not here, i would suggest that unblocking a phone is never likely to be an achievable goal.the networks are not known for their magninimity
I purchased an HD2 from eBay, it was locked to T-mobile. I immediately purchased an unlock code, installing my old iPhone sim (making O2 aware of what I was doing) and punching in the unlock code. All appeared well, however it won't connect to the telephone network. I'm getting the GSM icon and I can strangley check emails when out and about sometimes. But I can't make nor receive calls.
I've taken the T-mobile ROM off and replaced it via HSPL with ...
RUU_Le2_UK_1.43.206.4_Radio_Signed_15.26.50.07U_2.04.50.22_2_Ship
Which is the standard O2 ROM. It throws up the following error when searching for networks and trying to connect to O2.
"cannot register on selected network, choose another network".
I've tried everything and I'm just about losing it, smashing the phone passed my mind at one point.
I've tried my sim in another O2 HD2 and it worked fine, on all account. His O2 sim didn't work in my phone, which is annoying. So the issue is with the handset.
Before I go insane, I don't suppose someone knows a very easy solution to this issue?
Regards,
Sii
Info....
OS Version - 5.2.21864 (21864.5.0.81)
Manilla Version - 2.5.192.02525.0
ROM Version - 1.43.206.4 (70315) WWE
Radio Version - 2.04.50.22_2
Protocol 15.26.50.07U
It's sat next to me on the desk with an exclamation mark on the network icon but the mobile web icon is connected.
Very srtange.
automatic network selection brings back a failure to connect, however manual selection brings back all UK providers, selecting O2. I get "cannot register".
I wonder if it's something to do with O2 barring the handset? Brand new before I opened it. Also it was locked to T-mobile.
There must be a very simple explanation for this I hope.
Sounds like you may have to contact T-mobile for an unlock code.
TomH01 said:
Sounds like you may have to contact T-mobile for an unlock code.
Click to expand...
Click to collapse
I've paid this company ....
[unlockdata dot co dot uk for a code and have used it, however that does appear to be the issue from what I can see.
They sent me a code, when placing my O2 sim in the phone asked for it, I entered it and all appeared well. However it must not be the case deep down in the phone somewhere.....
are you sure it hasnt been blocked by t-mobile? Could well be an insurance scam: data usually works on blocked phones whereas GSM doesn't.
Well I've took my O2 sim card out and stuck my T-mobile one back in and the T-mobile one works and the O2 one doesn't, but I can't make calls.
Did some diggging that this ....
I've not been able to use the phone due to it actually being barred from service. Please use the below link ..
www . checkmend . com / uk / verify
With the certificate ID of - CM4510856-D4848
Looks like it's not stolen or lost, but just barred. I wonder why.
Is there any way I can get this removed?
Its blocked then: blocked and barred are the same thing. More than likely the seller has sold the device then immediately reported it lost/stolen to claim a new one and thus not only have a new phone buy also a nice slice of cash in their back pocket.
There is no way that the phone will be barred without having been reported as either lost or stolen and there is also no way of having it unblocked unless you are the original owner, haven't made an insurance claim, and ring T-mobile with the blocking password provided when the loss was first reported to the police.
Personally I recommend you lodge a claim with PayPal immediately as any other line of enquiry will only serve to delay the inevitable: you will not get the phone unblocked.
Best of luck sorting it out.
Complaint logged with Paypal, just have to wait and see what comes of it. Included the link to the file saying it's barred, let's see what the seller has to say about that.
c*ck omlette that he is
Thanks so much for the info and shoulder to cry on, heh heh.
All the best, Sii
Good luck with it mate, hope you get it sorted quickly.
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
siilomax said:
Well I spoke to T-mobile and they said "no idea why we blocked it, it's not listed as stolen or anything, there you go, unbarred".
I can make calls on my T-mobile sim, however it still REFUSES! to connect to O2, even though I've put in the unlock code supplied by the company listed above.
Spoke to O2 customer support and T-mobile, no bars on the phone, no issues are barring by either provider. Just refuses to connect to O2.
Any ideas?
If not, anyone want to buy a £360 2 day old HD2?
Click to expand...
Click to collapse
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Audio Oblivion said:
i would try and get a different SIm from o2 maybe?
or even try flashing a different radio.
Click to expand...
Click to collapse
I've had 3 sims from O2 already this week, they've been really cool about it.
I've also had to ROMS on, the original t-mobile one, and the latest HTC ROM too.
I can't for the life of me figure out what the problem is, it's very annoying.
I may just put it up for sale on the bay of E, it works perfectly on T-mobile.
I'll try some other flashes this evening and see if that fixes it, however I don't think it will. FUnny thing is that it won't connect to the network but the large [G] connects, which does make me believe it's something radio based.
Been told to check the following ....
Yes in the sim card options type mepd
Network active - locked
Network disabled / inactive - unlocked
ANy ideas how?
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
johncmolyneux said:
Bit of an obivous thing really, but did you have to go through connection setup when you put the O2 SIM in?
Click to expand...
Click to collapse
Yes, and it won't connect/register/logon/access the O2 network.
This is the confusing thing, it can see the network but won't register with it
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Audio Oblivion said:
im not sure exactly which ROMS you have tried so i dont know whether they would have included a radio update... to be sure flash the radio ONLY!
Click to expand...
Click to collapse
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
siilomax said:
Can anyone on O2 UK please list the Radio flash they're using and working with?
I did list the ROM I'm currently using in my first post.
I tried this with the originally installed T-mobile ROM (unknown details, apologies) the latest HTC ROMs (United Kingdom 1.48.405.2 and WWE:1.66.405.2) direct from their UK site and then the O2 listed in my first post.
I'll give everything another go tonight, seriously running out of steam on this topic though
Click to expand...
Click to collapse
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
mynamesteve said:
Im on 02 using radio 2.06.50.04 on mr.vandalay's Leo Lite V2.1 WWE Rom (highly recommended) With HSPL and works like a charm only mod ive need to do is the reg tweek to get mms full size.
Hope this helps mate good luck
Click to expand...
Click to collapse
Excellent, thanks so much for the information, I'll give that a stab when I get in after work. To save me hunting around, I don't suppose you'd be so awesome as to link to the ROM
Thank for everything guys, I just hope this ROM update fixes something ....
please can anybody help me. i bought one htc elf in dubai and i went then to turkey am trying to make it work in turkey but in vain. it is always searching for network and not finding anything.
have you tried flashing a different radio? Or, have you go into phone settings and tried to select a network manually?
i couldn't upgrade my radio version it is always arriving 79%, stopping and giving error.
Whats the error, make sure to post as much information as possible, people wold be able to help better then.
Have you checked the error codes in the ROM section?
Stu
no actually am sorry but i did not know about that section before. so it is error 270.
thanks actually i found that error solution but nothing changed still my phone is searching for network in vain. even am trying to find a network manually it is writing cannot read settings from the network try viewing settings later or disconnect data connection and try again.
where did you buy the phone from in dubai? Was it from a market etc or a store? It could be blacklisted in turkey? Just thinking that could be a possibility.
i bought from jumbo electronics in dubai it is a distributer of consumer electronics. so what can we do if it is blacklisted.
i doubt it would be blacklisted if from a shop. If it is blacklisted, theres pretty much nothing you can do about it, apart from change the imei - which may well be illegal, i know it is here in the UK.
mm is there any way to change the imei like software.
for that, i would not help. you can however search forums to see if you can find anything for it.
google checkmend as well, that tells if the phone is blacklisted etc, but maybe only for us and uk, not sure. costs $2.99 USD though.
actually there is something strange i have one sim card from UAE, when i use it the signal of network is coming and when i put any sim in Turkey no signal is coming. do you think it is blacklisted?
the turkey sim may not be registered? I wouldn't be able to say if it is blacklisted - i'm still learning these phones too
About IMEI
If you bring a cell phone from out of Turkey you need to register it in cell shop called like "Turkcell Extra".
You need your phone and your passport. The personal'll look at the dates in your passport and check the invoice date in shop after he/she will register your phone to Turkey Network. after a copule of days you can use it complately...
to my knowledge it may be because of the the frequency of the signal u r receiving in ur country. elf and elfin are triband phones.. they dont have a frequency range of 850 Mhz .. may be ur provider is giving the signal in that frequency.. try with gsm sim of other service provider may be it will help u...
thanks alot but i think my phone now is blacklisted cause as i remember i came to turkey before long time and it was working but now it is not anymore even i tried different sim cards like vodafone and turkcell but in vain. i have other phone am using now and i registered it on my passport it is working but i want to use my elf actually i dont wanna use other phone cause i love that phone that is all.
first unlock your device, then install the newest radio.
Hi
Just had my HD2 stolen this afternoon.
I will be on flight to Hong Kong tomorrow evening.
The phone was bought sim free in UK and not insured so can't claim for replacement.
Anyway, I just want to know:
1. I live in London and is there any shops that I can buy a new sim free one from tomorrow (Monday)?
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
3. I use the phone to receive my emails. Is there any chance the login password could be retrieved by whoever stolen it?
4. Can whoever stolen my phone still receive my emails even I have barred the SIM card?
Thanks!
If you used Microsoft My Phone app on your HD2 you can use it to possibly locate your phone. Just go to myphone.microsoft.com and log in with your Windows Live or MSN account wich ever one hou used for yhe Microsoft My Phome app.
Ic you by another HD2 there in Hong Kong it will more than likely be the Asian model HD2 and I think it does have english as one of the languages. You would also be abale to use all the apps you mentioned in your post. Just be careful if you do purchase one there as it is a lot of clone/fake HD2 being sold there and on the internet from there. But wih you have had a real HD2 you know how it should look and all. The fake ones look different.
Who ever stole your phone shouldn't be abale to get your passwords a.d if you have barred tbe sim card they will not be abale to use your sim card to make calls and such. They will have to sim unlock it to even be able to put another sim card in it to use with another carrier.
just adding on to what T-Macgnolia mentioned above. if you have the original box of your hd2 then it would have the imei. you can call your network provider and have the phone blocked completely. though of course it doesn't guarantee that you'll get your phone back, but at least the jerk who took it can't use the phone. it'll be a media player and a gps but as far as the phone app, it'll be blocked. normally your network carrier will pass on your imei to other network providers for blocking (at least i assume this'll be what happens as it's what's done here in australia).
- as mentioned above, just make sure you buy a genuine hd2 and not the clone. if you happen to stumble across one with a front cam or 2 sim card capabilities, it's a clone.
- definitely your emails are safe once your sim card is blocked
cheers
weqr said:
Hi
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
Thanks!
Click to expand...
Click to collapse
Even if it doesn't have english, you just enter in bootloader and flash any custom or unlocked location stock rom
Sent from Mars
Thanks for your replies guys!
Robson said:
just adding on to what T-Macgnolia mentioned above. if you have the original box of your hd2 then it would have the imei. you can call your network provider and have the phone blocked completely. though of course it doesn't guarantee that you'll get your phone back, but at least the jerk who took it can't use the phone. it'll be a media player and a gps but as far as the phone app, it'll be blocked. normally your network carrier will pass on your imei to other network providers for blocking (at least i assume this'll be what happens as it's what's done here in australia).
Click to expand...
Click to collapse
Will try that. Hopefully Vodafone would do it even though it was not their branded HD2.
Just got off the phone with Vodafone - they said they couldn't do it.
Oh well, just have to be more careful in the future. This is the 1st time that I had a phone stolen since my Motorola MicroTAC II in the early 90's!
They can't do it because (I'm assuming) you didn't buy it from them. Ring o2 and they'll probably be able to block the IMEI and blacklist it. That's assuming you bought it from them too obviously.
Sent from my HTC Vision using XDA App
weqr said:
Just got off the phone with Vodafone - they said they couldn't do it.
Oh well, just have to be more careful in the future. This is the 1st time that I had a phone stolen since my Motorola MicroTAC II in the early 90's!
Click to expand...
Click to collapse
just my 2 cents: sorry as i forgot to mention this bit
before i got my hd2 i was using a touch pro 2. it was stolen in my previous office (yeah the jerk works in the same place as i did). anyway, i called up my network provider (telstra) and they also said they couldn't lock my phone. however, i googled locking the imei and came up with yet another customer service line that was independent to telstra. so i reported my imei and it took a few seconds for the guy on the phone to say "ah, there it is." he then confirmed it was now locked.
played around with google and found this site:
http://www.esato.com/board/viewtopic.php?topic=113583
not sure if this applies to you mate as you're in london while i'm in australia. but hope that helps.
cheers
weqr said:
2. If 1 is not possible and I bought one from Hong Kong, would it be an Asia HD2 version or there is just one version globally? If it is Asia HD2, does it have English language and can you still use programs like CHT Home Tab/Editor, BsB Tweaks it?
3. I use the phone to receive my emails. Is there any chance the login password could be retrieved by whoever stolen it?
4. Can whoever stolen my phone still receive my emails even I have barred the SIM card?
Click to expand...
Click to collapse
Get one from a big reputable stores like Fortress, Broadway, Chung Yuan, etc. Make sure they have the QTS logo. Emphasis you want an English edition. The box should read "HTC HD2 T8585 (WWE)".
However, I don't think you would get international warranty.
I supposed you have already changed your passwords. Even then, he can still read the mails that are already downloaded.
HD2 in HK are using Asia/Europe bands:
3G: 900/2100
2G: 850/900/1800/1900
Should be the same as in UK.
Well, I went to lots of shops and finally found one that sold it - most other shops said the HD2 was unpopular and been discontinued for awhile. It was an Asian model and I asked if they could change it to English which they did. Had it for nearly 2 weeks now with no problems and all for £240 which was a great deal.
Incidentely I looked a copy version from China - put my SIM card in and it jammed...
Hello,
I recently bought a S5 in the netherlands (i live and use the phone in belgium). Started it up, everything works fine. I make one phonecall as required for the regionlock, works fine.
Then something strange happens, after the one phonecall required, i cant accept or make phonecalls anymore.
I get a message "your phone has been locked due to security reasons"
Now the weird thing is, if i use a simcard from another carrier, the phone just works fine, no locking whatsoever...
Called Samsung support, told the story, they tell me phone is region locked and i need to get a code, but the phone never asks me for a code nor can i put one in anywhere.
So i called my provider, they tell me the phone is blacklisted probably but they cant check that...
After some research i found out the phone is actualy from UK with an international firmware on it: G900FXXU1ANG2 (countrycode BTU)
Anyone have an idea how to get rid of this problem?
I dont want to root the phone just yet in case i have to exchange it for another one.
Would it help to get the countryspecific stock firmware installed for my country? (Belgium)
thanks a lot for the help
thale
You'd get better help if you gave us more details, notably verbatim error messages, rather than paraphrasing.
Your provider can certainly tell you if your phone is blacklisted since an IMEI blacklist is under their direct control. So ask them again to clarify that. Region locking is much more likely though. Samsung region locks phones to prevent grey market sales, which is exactly what you've tried to do. The region lock is released after you use the phone a short while with a provider in the original region, which sounds like the UK in your case. Region locking is also a type of blacklist, although that term is almost always used to refer to carrier IMEI blacklisting unless otherwise specified.
As you didn't make any preliminary calls in the UK, nor apparently did the previous owner (or vendor), the phone is now restricted. You could travel to the UK and use your phone there for a day to dissipate the region lock. Or a lot of people claim that a regular SIM unlock code, such as you can buy on Ebay or any number of other places will also remove the region lock (unconfirmed). Or you can root your phone and circumvent the region lock by editing the blocked regions in your customer.xml file.
There are lots of existing threads on this subject, as you would know if had you done a search. Refer to those for further elaboration or you can search my post history as I've posted in detail how to remove the region lock in previous posts.
.
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
Humh, sounds weird.
Use the code *#7465625# (*#SIMLOCK#) to check for the lock status. On some devices this code needs root to launch.
thalekick said:
Thanks for the reply, this forum was my last resort since i didnt understand the problem.
I dont get any error messages at all.
provider A in S5 --> while calling i get the message phone blocked for security reason
provider A in S4 mini --> works perfectly
Provider B in S5 --> works perfectly
so i thought problems lies with faulty simcard, exchanged it but problem stays
when i call samsung they tell me its a provider problem
when i call my provider they say its a phone problem
in europe shouldnt matter realy where you buy your phone since there's free traffic of goods and services. I wonder if the webshop knows they are selling UK phones, ill talk to them about it tomorrow.
thanks again for the reply ill try to get the problem sorted, if that doesnt work at all, i guess ill just root it and fix the problem
kind regards,
thale
Click to expand...
Click to collapse
If I understood you correctly, your SIM card works properly in other phones. So your SIM card shouldn't be the issue. If your S5 is SIM unlocked (carrier unlocked), you could try someone else's SIM card in your S5 to rule out less common problems e.g. bent SIM socket.
And regardless, in your place, I'd open a support ticket with your provider. That should cover anything like a IMEI blacklist. All in all though it does sound like region locking. Which is Samsung blocking a phone from being used in a different region unless it has been first activated (i.e. used for a few calls) in the original region first. I wouldn't think that a region lock between two parts of Europe would be intentional, but it is still something to look into.
Without any explicit error messages, it is difficult to narrow down the cause. You might consider installing a logcat app to capture the system log which may have more information about the error.
Also try dialing *#06* and ensure that you have a valid IMEI (not all zeros)
And dial *#0011#. You should see a (IMEI) certificate "Pass"if at the end. If it says IMEI CERTI: FAIL or NA you may have a flash error or IMEI blacklist.
.
Hello,
phone is an unlocked one, i used 2 different simcards from 2 different providers.
imei certificate passes so thats good!
im gonna make some phonecalls today and keep you all posted
kind regards
thale
Try to use Provider A with another sim card?
Sent from my SM-N9005 using Tapatalk
Had another talk with the helpdesk from the provider, they told me the phone is blacklisted but couldnt give me a reason why.
Im only blacklisted with provider A, if u use the phone with another simcard from another provider it works like a charm.
Ive had to send them my proof of purchase, and they will unblock the phone...
Havent had any feedback yet from the shop i bought it from, so maybe they can shine a new light on the whole deal!
Try
How about contacting the retailer? I think you'd better not root the phone or fix it by yourself.