Hmmm, so last night, I left my phone sitting on my desk in perfect condition, got up this morning, put it in my over-coat pocket and went to school. When I got home to use it, there was the famous power button crack, which I know wasn't there yesterday because I cleaned my whole phone really well (eww, germs), and then I found the much worse crack by the volume button. I never even took my over-coat off today, and my phone has never been dropped. ;( What POS.
Do you think the hardware warranty will cover this? I'm sure my AMEX card warranty will, but I'll have to wait until June of next year before I can use it.
I'm worried that the piece by the vol. button is going to snap off randomly. It also seems like the plastic just does this at random, from my personal experience, and others have said the same thing.
Here are some photos, if you haven't seen the vol. button crack before...
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Sorry about your misfortune my friend. Seems that the otterbox cases have taken to long to come out for some...
Damn, just saw your headline and looked down at my phone to find that I have a crack as well at the same place by the volume button. It's not coming off, but thats not to say that it won't in the future.
Unfortunately a few weeks ago I dropped my phone, and there's a scuff mark on the top. I'm sure if the crack worsens that they'll claim it was from abuse and won't cover it.
Got the two same cracks. I am not too worried about it.
I'm just worried about other cracks showing up randomly...I don't think this phone is built for more than a year of easy usage. I don't use a case, burt I'm not throwing my phone around it dropping it either.
Sent from my Warm twopointtwo EVO.
I just got my phone replaced for the powerline crack
The sprint employees said they did it as a "courtesy" because it's not a known defect. When I told them it's all over the web, they said HTC has to issue it as a known problem.
"courtesy" my ass, I pay for TEP every month and I haven't even used it yet!
This its old news, lol, op should have serched, and yes I have this to, iv had them sense the phone came out, and no further damage has happend.
Sent from my netarchy_toast, froyo beast of a machine evo!
Related
WSOD.
It happened a couple of times yesterday...screen went white. Then today it just went. Won't come back. No matter what I do. So I'm callin Cingy.
It's a sad day people.
If you are getting the WSOD...take care of it before your HTC device goes to the ever after.
what finally did it? you know what you did to make it start WSODin?
guapinoy said:
what finally did it? you know what you did to make it start WSODin?
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I don't know. It has happened about 3 times since I got it. Then yesterday it did it like twice. Then today it did it once earlier and the second time it just did'n't come back.
It hasn't been dropped or dunked. I even had someone take pictures and send it to my phone but I can't get to the photo. I had just done a hard reset and it was booting up and the screen was white with streaks of colour. Then when I used the stylus it went all white and stayed white.
I've taken the battery out, put it back in, taken it out put it back in....
Clearly there is an issue with the LCD. I'm not happy cuz I didn't want one of their refubared warranty exchanges.
sorry to hear it dude
my 8525s dead too, from early january til about 2 weeks ago
LCD problem too, but mines a little more serious and it wont b covered by warranty via Cingular =(
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good luck with urs. mines is costing me 170 to fix plus shipping to texas
trinic101 said:
sorry to hear it dude
my 8525s dead too, from early january til about 2 weeks ago
LCD problem too, but mines a little more serious and it wont b covered by warranty via Cingular =(
good luck with urs. mines is costing me 170 to fix plus shipping to texas
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Nope, mine ain't broke. IT is for sure a major issue with the lcd. What's funny is when it does come up about 3mm of the graphics from the bottom show @ the top.
Watching the not so slow demise was pretty fun. Being without a phone for a day is not. I gotta dig up my 8125.
Hey I just noticed you have a camera hole on yours. How'd you swin that. PM me with the jdetails....Ms. X
Dont know how it happened. There is no physical damage so maybe htc will replace it. I wonder if i should flash my phone back to stock before i send it in, that is if the will fix it.
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I'd recommend flashing back to stock before sending it in, just to be on the safe side.
I also wouldn't expect them to fix it, as they'll call it physical damage, and not a factory defect.
You might just be able to find a cheap battery cover on ebay to replace that one. It would work since the volume rocker is contained in the battery cover
yea i got lucky 2 years ago and sent my htc tilt in because the usb connector was broken. it took a few calls to find someone that would fix it for free. Hope i get lucky again.
Definitely qualifies as physical damage...
Don't send it in. Go to an ACTUAL sprint store and ask for a new battery back. Hell, if you call customer care they might even send you a new battery back, but you're guaranteed to get one in store.
No muss, no fuss, they'll just hand one over. Service & repair stores will have better odds of having one for you.
Htc support was no help and sprint was no help. Im definitely getting insurance on my next phone and beating the hell out of it and keep getting replacements. Luckily the product manager that i talked to 2 years ago on the phone still works there and sent me a spare one that he had.
Has any one else had issues with that rocker? I wouldn't be surprised if this had happened more often. It feel flimsy to me. I am always afraid Ill break it when I pull the battery.
Flexte, did you do as I told you? I simply cannot imagine that you went to an actual sprint store and they turned you away.
jesus, is the damn phone all cheap plastic? we have broke volume buttons, dust under our lcd's and paint chipping on the end buttons. id call these pretty serious defects. did htc do a rush job on these for sprint? this keeps up im looking into a more solid built phone despite loving the hero. im also on my 2nd phone becuase of the dust collection.
yea an sprint store but mostly service and repair would have given you a new battery back. i have people come in to my store couple times looking for chargers and stuff. on a side note ive had my phone since before launch goes in and out of my pocket and i alwayssss hit the end call button, and my phones in perfect condition lol.
Hi guys,
I'm having this problem and I would like to know if it's happening to someone else. There are certain parts of the battery cover that will click and crack when pressed. They're basically the phone's "temples" (the top part of the phone's sides) and the area around the headphone jack, as shown on this pic:
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It's pretty irritating, since that's basically the area I use to grab the phone and get it out of its case. Do you get it too?
I don't have this problem. But I expect people will get the same problem if they open the battery cover too many times. You can try calling HTC to see if you can buy a battery cover from them.
mine does it. Didn't at first, now it does. No big deal.
Thanks for your replies guys, glad to know that at least one more person has this problem too
Rvinny, have you ever dropped your phone? I have, and fear both things might be related.
I've dropped it like four times now and mine doesn't creak. I am probably the pickiest person in the world too, but I have to say... the build quality on this phone is pretty solid... its just too bad they used the worst speakers ive ever heard in a mobile phone before. Bet the speakers on the desire will be good though ... bastards...
mine clicks in the same spots.
i've been thinking about getting a replacement battery cover.
easy fix - put a miniscule amount of electrical tape right under each of the corner tabs on the battery cover to use as a padding/buffer. result - solid feeling phone, no more flex.
denimjunkie82 said:
easy fix - put a miniscule amount of electrical tape right under each of the corner tabs on the battery cover to use as a padding/buffer. result - solid feeling phone, no more flex.
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Click to collapse
Dude, it worked! you saved my phone!
I've got my shiny HD2 and i've fallen in love!
But after 4 days of owning i tripped today and my worst fear the screen crack!!! and its huge the screen is covered in 70% cracks. tho it still works but its hard to make out the keyboard in some areas
before all the posts about how to repair i used the search and am aware how to replace and purchase a replacement im looking at £32 on ebay and a few hours of time one weekend...
But now my question in my search for answers i've seen lots and i mean lots of info on this, is the screen the phones achilles heel. is there away to prevent this from happening. eg a good screen protector to help with the stress of dropping all falling!! would gel cases make a difference?
Basicly can i prevent this from happening in the future?
Regards
Wappy
cause you can prevent it, dont drop it!!lol, silcone case helps, ive dropped mine a few times and from height, just has to catch it at the wrong angle and it will go!
OrionCarl said:
cause you can prevent it, dont drop it!!lol, silcone case helps, ive dropped mine a few times and from height, just has to catch it at the wrong angle and it will go!
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wondered how many posts it would be till some one said dont drop it lol
what i feared!.. is there a neck chain or a chain attachment available to i could attach it to my jeans so if it did drop it would only end up by my knee? but there is no hole attachment for it again meaning i have to hold it meaning my little fingers might drop it
Ahh MY old TYTNII I could throw it at people and it still worked lol, but im guessing bigger glass screen = more fragile!
Yeah, it sucks...this happened to my wifes phone like 3 months ago. It had a protector, but apparently a little rock on the floor hit the bottom part of the screen. $125 for a new phone.
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Sent from my HTC HD2 using XDA App
the screen, for the size it quite tough, but it is glass!I had a LG BL40, dropped it after a week, chucked it in the bin and got this...apart from a couple of scratches, no cracks!!
well this is the damage to mine!
and with it still working
i've orded a gel case and a Vikuiti screen protector and hopefully that might help for the next screen
Well, I fell snowboarding the other day with my phone in a chest pocket. I caught an edge and sandwiched my hand between my body and some ice. Needless to say I broke my hand and completely bent my phone but miraculously my screen didn't break, so at least I have that going for me which is nice.
Kind of sucks because HTCS 6 month manufacturing warranty only covers cracked screens, fml
Here are some pictures, I figured somewhere here might enjoy this.
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Hope you have a speedy recovery!
Htc One wave (tm)
On a serious note that should be easily fixed just by replacing the case. That is if everything works fine inside
I got pain on the chest by looking at those pictures.
Hope you can fix it soon.
Yeah, ordering a new backside should be the cheapest way. Replacing it is not hard - all you need is a bit of patience and a source of heat. Order the top and bottom of the front aswell, those are bastards to remove and replace properly - other then that it sounds more dramatic then it is.
remove tops and bottom, heat and remove back side (there is guides on youtube/interwebz). The internals and screen is the expensive parts and those should still be allright for you.
Yea I've thought about replacing the case., I was able to bend it slightly back into place which makes it at least fit in the case again.
Everything works, for now. The only problem I've noticed is two bright spots in the center of the screen most likely from something pushing on the backlight. It's only noticable when looking at dark content which I can lI've with.
I must say HTC did a pretty damn good job engineering this phone :good:
if HTC-LG have a baby...this is the HTC G-flex
@popwarfour At least you managed to answer the question. "HTC One M8 - Does it bend?"
Hope your hand recovers okay.
I actually bent mine as well somehow and I sent it into htc for repair, they fixed it and didn't charge me anything for it. I can't even tell it was even bent. Mine was not as severe as that though.