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Scratched phone after 2 days!!!

I am soooooo annoyed!! Waited almost 3 months for this stupid phone to come into stock and after 2 days, i had to accidentally drop it and it has such huge scratches on the paint work. :evil: I had the sony ericsson K750i and motorola V3 for a year... dropped it numerous times and it hardly has any scratches. Why does HTC make suck crap quality phones????
Is there a way to change the front fascia as thats the part with scratches.

hmm how did u scratch it? i keep mine in my pocket and havent dropped it once or scratched it..

Sorry to hear that mate - gutted is the word
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Are you sure you can't talk to place you got it from and get a replacement?
Where abouts are u in the world? If you are in the uk one guy got his cracked screen fixed in wimbledon - maybe they do other parts see here http://forum.xda-developers.com/viewtopic.php?t=51395
Possible you could disassemble and spray paint - see guide here http://forum.xda-developers.com/viewtopic.php?t=43381
Hope you get it sorted.

Was sleepy... played with the phone after dinner... took it out of the silly tight case with my BUTTER fingers and it slipped and fell to the stone floor.
Its a t-mobile phone I just got 2 days ago from scancom. How do I get them or t-mobile to replace it? Based in leicester. London's a bit far to get this thing fixed.

penyekz said:
Was sleepy... played with the phone after dinner... took it out of the silly tight case with my BUTTER fingers and it slipped and fell to the stone floor.
Its a t-mobile phone I just got 2 days ago from scancom. How do I get them or t-mobile to replace it? Based in leicester. London's a bit far to get this thing fixed.
Click to expand...
Click to collapse
Ditch that case nearly did the same thing myself - use 2 other cases now.
I would speak nicely to scancom they may be kind and replace it as it's only 2 days (blame the stupid case they supplied that may work!)
Are you sure you have no insurance? I always get mine insured £5/month but comes included with some contracts.

which retailer would replace a brand new set for me because I dropped it? I'm not sure scancom would be that nice. Insurance may be an idea but the excess is £25 and i'm not sure if its really worth it.
anyone managed to get a retailer to replace their scratched handset based on a tight case?

i dropped mine when inside its case when i got out of a car, but it only got very light scratches on 2 corners

Have a look on ebay at Krusell cases. They look like they completely surround the phone with a flipped panel for the screen. thinking of getting one myself.
Might be wise to look at screen protectors too.

for the screen protectors i bought the boxwave antiglare

Battery cover clicks, cracks, pisses me off

Hi guys,
I'm having this problem and I would like to know if it's happening to someone else. There are certain parts of the battery cover that will click and crack when pressed. They're basically the phone's "temples" (the top part of the phone's sides) and the area around the headphone jack, as shown on this pic:
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It's pretty irritating, since that's basically the area I use to grab the phone and get it out of its case. Do you get it too?

I don't have this problem. But I expect people will get the same problem if they open the battery cover too many times. You can try calling HTC to see if you can buy a battery cover from them.

mine does it. Didn't at first, now it does. No big deal.

Thanks for your replies guys, glad to know that at least one more person has this problem too
Rvinny, have you ever dropped your phone? I have, and fear both things might be related.

I've dropped it like four times now and mine doesn't creak. I am probably the pickiest person in the world too, but I have to say... the build quality on this phone is pretty solid... its just too bad they used the worst speakers ive ever heard in a mobile phone before. Bet the speakers on the desire will be good though ... bastards...

mine clicks in the same spots.
i've been thinking about getting a replacement battery cover.

easy fix - put a miniscule amount of electrical tape right under each of the corner tabs on the battery cover to use as a padding/buffer. result - solid feeling phone, no more flex.

denimjunkie82 said:
easy fix - put a miniscule amount of electrical tape right under each of the corner tabs on the battery cover to use as a padding/buffer. result - solid feeling phone, no more flex.
Click to expand...
Click to collapse
Dude, it worked! you saved my phone!

So .. who dropped the big galaxy ?

Well i'm planning to buy this phone and i'm a bit scared of the plastic build
for me to be convinced ..there is nothing more trustworthy than user-experience !
so .. who dropped the galaxy .. where/how & did it effect it ?

check this out, it will answer your question:
http://www.youtube.com/watch?v=6xASJobjD68

Plastic, due to being flexible, is a MUCH better shock absorbant than super-hardened glass.
Best case scenario for a drop would be a flat-drop on the back.

Plastic used in galaxy s is so flexible that almost every drop is harmless.
Sent from my GT-I9000 using Tapatalk

azazin said:
check this out, it will answer your question:
http://www.youtube.com/watch?v=6xASJobjD68
Click to expand...
Click to collapse
WOW our phone is amazing! it can survive all that
finding a replacement screen is easy
incredible, as long as you don't drop it from over 1.5m high, you've got nothing to worry about

I didn't drop mine but I fell down with it in my pocket and now I have a cracked lens glass on the back of the phone.
I guess the lens glass isn't as strong as the plastic back!
Sent from my GT-I9000 using XDA App

I launched mine on a granite floor.was trying to apply a screen protector and for some reason it just flew out my hand.The back and battery ended up about 3 foot away from the rest of the phone but when i put it back together there wernt a scratch on it,and everything worked fine.

Every time I get a new gadget I go through a period where I'm terrified (well, at least worried) that I am going to drop it and damage it. No difference here. I have tried to be so freaking careful - then the other day at work as I was getting back into my car to run an errand (work related) I pulled it out of my pocket and inadvertantly threw the darn thing into a plastic/metal box on my passenger seat. I do not know how it happened. My heart just sank. Yet it appears to have come out of this minor incident with nary a scratch or sign of injury. Relieved.
I believe that it is fairly durable... thankfully.
El Mono

Why not just use a case?

I think a case is always a good idea. But sometimes I just like to enjoy my gadget(s) unencumbered.
El Mono

Dropped mine three times before I decided this phone is too slippery to use without a good case.
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Shot at 2010-07-11
the most noticable damange are around the slivery chrome on the side of the phone. Other than that are minor scratches around the front and the back. The screen was protected with a screen protectors from day one, so it remain scratch free.
Edited:
The case is ugly as hell, I know. but hey, whatever works right?

Wow it's pretty foolproof! but i won't try to drop it and i always cary it with me in a pullup case!

Dust between screen and sides

Any ideas on how to protect the space between the screen and front edge of this awesome phone?
The gel case from sprint doesn't cover this gap, and there doesn't seem to be many cases out yet to fit the NS4g.
Is this even something to be concerned with?
Sent from my Nexus S 4G using XDA App

ive never had an issues with sides usually can just blow and what ever if anything gets in between usually comes out.
And the screen is fused to the touch glass with adhesive no dust is getting between screen so no worries
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The dust gets in the exact same place you referenced with me too, and I always get panicky, but I find that if I try to remove it myself, it just ends up worse somehow. They just seem to dissapear after some time in my pocket though. I'll check a few hours later, and bam, the dust isn't there anymore.

MILH0U5E said:
Any ideas on how to protect the space between the screen and front edge of this awesome phone?
The gel case from sprint doesn't cover this gap, and there doesn't seem to be many cases out yet to fit the NS4g.
Is this even something to be concerned with?
Sent from my Nexus S 4G using XDA App
Click to expand...
Click to collapse
I use this stuff to get dust out http://www.cyberclean.tv/

suomaf said:
I use this stuff to get dust out http://www.cyberclean.tv/
Click to expand...
Click to collapse
mine has dust too! going to try the gel thing.

I had the same problem just use the edge on piece of
Paper and don't worry dust can't get in the screen like themytouch 4g
My friend got that has dust all up in the screen crazy

suomaf said:
I use this stuff to get dust out http://www.cyberclean.tv/
Click to expand...
Click to collapse
This product looks great to get the dust particles from my pocket out of my devices. Im gonna hit up a couple stores and pick this up, if its not off the wall expensive.

My hand broke before my M8 did

Well, I fell snowboarding the other day with my phone in a chest pocket. I caught an edge and sandwiched my hand between my body and some ice. Needless to say I broke my hand and completely bent my phone but miraculously my screen didn't break, so at least I have that going for me which is nice.
Kind of sucks because HTCS 6 month manufacturing warranty only covers cracked screens, fml
Here are some pictures, I figured somewhere here might enjoy this.
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Hope you have a speedy recovery!

Htc One wave (tm)
On a serious note that should be easily fixed just by replacing the case. That is if everything works fine inside

I got pain on the chest by looking at those pictures.
Hope you can fix it soon.

Yeah, ordering a new backside should be the cheapest way. Replacing it is not hard - all you need is a bit of patience and a source of heat. Order the top and bottom of the front aswell, those are bastards to remove and replace properly - other then that it sounds more dramatic then it is.
remove tops and bottom, heat and remove back side (there is guides on youtube/interwebz). The internals and screen is the expensive parts and those should still be allright for you.

Yea I've thought about replacing the case., I was able to bend it slightly back into place which makes it at least fit in the case again.
Everything works, for now. The only problem I've noticed is two bright spots in the center of the screen most likely from something pushing on the backlight. It's only noticable when looking at dark content which I can lI've with.
I must say HTC did a pretty damn good job engineering this phone :good:

if HTC-LG have a baby...this is the HTC G-flex

@popwarfour At least you managed to answer the question. "HTC One M8 - Does it bend?"
Hope your hand recovers okay.

I actually bent mine as well somehow and I sent it into htc for repair, they fixed it and didn't charge me anything for it. I can't even tell it was even bent. Mine was not as severe as that though.