Problem loosing signal - EVO 4G General

We got my gf an evo about a month ago, and she said she didn't wanna get it because her last one (hero) was an htc, and she had a problem where it would lose signal and people would call, and she would never know because of the loss of signal. I told her that HTC has come a long way and that the loss of signal wouldnt be a problem... well come now, she is having the same damn problem... I called her yesterday and it wasn't going through. called her on tango (via wifi) and she picked up. I told her I couldnt get through... she cycled airplane mode and it fixed the problem... problem is, it just happened again... and it keeps happening. she loses all her bars, and then we gotta recycle airplane mode to get it to work again. but if you don't know you lost signal, people call you and you're missing the call.
FYI, I have the epic and I had full bars when she lost her signal...
I tried updating the PRL, and it was trying to update/check for updates for a little too long. my epic did it too...
anyways,
android 2.2
baseband 2.15.00.09.01
kernel 2.6.32.15-ge2fb08e
build number 3.29.651.5
pri 1.77_003
prl 60671
any help is appreciated guys...
edit: just did it again. it did it 3 nights since 3 hours i've been here. just did the last 2 within 10 mins of each other.
btw, I'm trying to do a PRL update, but it won't work... same with my epic. none of the updates are working.
on my verizon, I could dial *228 to update something that fixed these problems, but it won't work on on verizon.

Sound like it isn't a phone problem, but more likely a network problem. Seems to me that the sprint cellular signal isn't that strong in your area or that maybe the network went down or is under maintenance.
Sent from my PC36100 using XDA App

my epic is picking up signals just fine though... both sprint phones.

bump?
10 char

Related

Cannot update PRL or Profile (error 1012)

I'm running MoDaCo's 1.1 and HAVE NOT installed the new MR.
On my college campus, I get HORRIBLE signal; but that is nothing new. I usually switch to roaming and pull from some strange tower in some far away land. Not usually a big deal. Well, today on campus, my signal dropped off completely and didn't switch over to roaming. I figured I'd just update my PRL and maybe that would help. No go. It searches and searches and eventually comes up with error 1012. Trying to update my profile does the same thing...
I pulled the battery out, and my signal came back (two bars, woo -_-) but I still cannot update any of the above.
Is this some awkward anomaly, or is it because I don't have the new MR? Could it be something I haven't thought of?
I've had that issue before but I just tried it again later and it worked. I couldn't find out why it didn't work the previous times but I assume it's probably a connection issue or whatnot... just keep trying from time to time and hopefully it'll work for you eventually like it did for me.
I am on Fresh .6 getting this error all day now. tried again and again all over a 60 mile range. 1012
gqukyo said:
I've had that issue before but I just tried it again later and it worked. I couldn't find out why it didn't work the previous times but I assume it's probably a connection issue or whatnot... just keep trying from time to time and hopefully it'll work for you eventually like it did for me.
Click to expand...
Click to collapse
ya know what? you're right. about 20 minutes ago, it "just worked". color me confounded...

No service all of a sudden

So last night I noticed my phone had no signal, thinking it was a tower issue I waited till morning, nope. I've tried a reboot, reset, installing a different rom, prl update... nothing is working. I didn't change any settings or download anything last night either. What would cause this????
Have you tried going into range of another tower? Your local tower may be down, it happens.
no not yet, how far on average do you think they separate towers?
This will give you an idea of how far apart Sprint cell towers are, at least in my area.
http://maps.google.com/maps?f=q&sou...-88.21968&sspn=0.007664,0.013797&ie=UTF8&z=11
I got the data from an app I had on my old BlackBerry.
I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol
i actually had a similar problem. it ws fine last night but then this morning i had no bars and data read "1x" instead of "Ev". it was like this all morning but it just started working like normal about 5 minutes ago. so i guess it was just a tower messed up here or something
Papa Smurf151 said:
I'm sure this is not the problem but I had the same problem a while ago then realized I forgot to pay my bill...lol
Click to expand...
Click to collapse
Fail. LOL
Well, at least you figured it out.
Got my phone working. Turns out my prl file was bad, I tried to do an OTA update before but it would just give me an error. So I started looking around and found there was a prl update back on 7-13, I downloaded it and did a manuel update. Service came right back. BTW thanks for the suggestions.

Error Code 67 - No 3G Data - Out of the blue!

Just happened out of the blue. Had wifi on, but wasn't at home, so went to turn it of, did some facebook checking and then checked for a prl update...now no 3g data and EC67.
Looks like it forgot our sprint user name and password.
Tried doing a ##3282#, which did nothing and ##775# doesn't work.
Running Fresh 3.2 and the new htc kernel.
Sent from my PC36100 using XDA App
Have you tried updating profile? That'll usually fixit
Sent from my PC36100 using XDA App
kixcastillo77 said:
Have you tried updating profile? That'll usually do it
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Tried that but of course sense 3G doesn't work, it gave me the same error faster than I could press dismiss.
I'll try again via wifi and 4g.
EDIT: Looks like that fixed it - Thanks! Haha. I can't believe that I didn't think to try it over wifi/4g, but I remember trying to update my PRL over wifi/4g and it wouldn't work, awhile back.
EDIT 2: It didn't work. Haha. The Firmware updated without giving me the error, but now the profile update is giving me a 1020 error.
EDIT 3: I think I fixed it. I remembered that I had that startup cleaner app running and that it might be killing off the handsfree updater. Looks like I'm golden now.
I had the same issue yesterday, I updated profile a few times, didn't work. Updated PRL twice, it worked. I think it was a coincidence that it worked, probably an issue at Sprint's end.
I was having this issue last night and couldnt figure out why.. my wifi tether kept stalling out and my 3g kept going in and out.
Same here, they must have done something yesterday
Welcome to hell, dude. My wife and I have been experiencing these errors for weeks now. I have tried everything in the book and nothing seems to be a permanent fix. Updating PRL and Profile is temporary at best. PRI Update to 1.40, then to 1.77 did nothing either. This bites.
Wow. When it first happened I was taking my Grandma to the store and half expected to find everybody on XDA freaking out and it had been some national/regional bug that screwed everybody's evo up - Must not have been big, but something to hit a few of us.
It's working just fine this morning after I did a ##3282# and turned up startup cleaner.
I had this same issue the last couple days. Fine today so far. Nyc area btw.
Sent from the void...
I just called them and they told me that they are having network issues in my area and there is an "open ticket." I'm sitting here thinking something is wrong with my phone until 3 other people on sprint told me they couldnt make calls.
same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?
sf103100 said:
same here nyc also did 1.7 pri update i figure thats was the problem now i am stuck with 1.34 (hours and hours took me to go back ) now i dont know what to do should i go back to 1.7 since is every one?
Click to expand...
Click to collapse
Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.
wuclan48 said:
Not the PRI. I've been with 1.34 forever, never changed it and I had this issue.
Click to expand...
Click to collapse
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear
sf103100 said:
i had 1.40 did update to 1.7 had major problems so i had to go back to 1.34 now i cant get 1.40 back (i dont have problems with 1.34 )
Just be clear
Click to expand...
Click to collapse
I updated to the 1.7 PRI last night after I got the error codes figured out. Haven't had a problem, yet, but it's been off this morning anyhow.
Never had a problem with 1.34 PRI, but last night, after installing 1.7, I did a few speedtests in bed and I constantly got 150/190 up and 550/600 down, and before I was getting either better than those, by 50% or worse than those by 50%.
This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.
I've had Error Code 67 come up once in a while since I got my phone. Sometimes it comes in bursts, maybe 4 or 5 in a row. Super annoying. I called Sprint today and they had me update the profile a couple of times which did nothing as I kept getting the error while on the phone with them. They are sending me out a replacement Evo in the mail which I should get tomorrow. I'll report if it fixes the problem. Tech Support mentioned they do have them in stock if anyone else feels like they might be in the same boat.
FunkyAroma said:
This is a frequent occurrence (at least in New York City). It's annoying but don't worry about it. Anything you try to correct it will only be a temporary fix until it eventually goes away at random.
Click to expand...
Click to collapse
I'm in NYC as well and I can't stand this error. If there was a way to supress I would be a lot more happy since if the error pops up while you are typing a number into the dialer it will clear out all the numbers after you press dismiss.
The error code is a result of Sprint working on upgrading the network to increase 3G capacity. I was getting the error messages when my PRI was 1.37, and I have gotten them a few times after updating to 1.77. At first I used to try updating my profile, but I would get the error message again. What worked for me was turning off my 4G (I'm in NYC, and there is a few test towers up), then turning on airplane mode for a minute or so, then turning it off again. For me, the 3G would kick in, and I won't have the error.
I am getting the error on 3G with 4g off or 4g since I got the phone. Sprint rep said it's not normal so Lets see what my replacement does.
looks like it hard us in NYC hard.
anyone else have horrendous battery life today after fixing this? I barely used it, I only got about 8 hours. I fully charged it when i got home, and literally watched it go down from 100% to 80% in 15 minutes..

4G and EB13

My 4G is strong at home and at work and after installing EB13 and then updating my PRL it came up fine and ran very strong (was downloading at 1-1.2 meg per second). However, tonight it dropped and cannot reconnect. This has been going on for hours. The same thing happened when I went to DK28 and it suddenly started working again even though there were no outages in my area.
Anyone else have trouble with this?
DeeODoubleD said:
My 4G is strong at home and at work and after installing EB13 and then updating my PRL it came up fine and ran very strong (was downloading at 1-1.2 meg per second). However, tonight it dropped and cannot reconnect. This has been going on for hours. The same thing happened when I went to DK28 and it suddenly started working again even though there were no outages in my area.
Anyone else have trouble with this?
Click to expand...
Click to collapse
No issue with 4G...after update and PRL update (I update monthly) I am getting 1 more bar of service (3G). It honestly didn't change anything on 3G side as my phone is only limited by the walls of the structure. Works with 0 bars though. 4G is unchanged.
All today 4G wasn't connecting anywhere. I thought it was a network problem but rebooted the phone and that fixed it. First time that's ever happened. BTW I'm still running DI18, not the new Froyo.
I was using 4G at work to get Pandora working and my 4G disconnected. It wouldn't reconnect until about an hour later. Quite annoying.
Overstew said:
I was using 4G at work to get Pandora working and my 4G disconnected. It wouldn't reconnect until about an hour later. Quite annoying.
Click to expand...
Click to collapse
Had same problem. Must have been a network issue.
Sent from Bonsai v 5.0.3
4G and 3G have been poky or timing out this week so I suspect their network is saturated with the crappy EB13 OTA updates.

[Q] Signal bar goes from full to nothing randomly

Ever since I got a replacement phone Ive had this issue- while on the Sprint network my signal will randomly go from full to nothing at all. Yet when I use roam control to go into roaming, the signal always stays at full strength
The other thing I noticed is that when I dial into the 3282 menu, someone elses username is there instead of mine. When I run connectbot and use getprop, no MSL # is there either
Anyone know whats going on with the phone and if this can be fixed?
getprop ril.MSL
It is filtered from just getprop.
My signal has always done that.
Updated profile may fix the user name?
Sent from my SPH-D700 using Tapatalk
Thanks that command did the trick to get the msl- I was able to go in and manually change the username now.
Is there any settings in the data menu to improve the signal? Its almost like its jumping back and forth between a good and bad tower?
Not that I know of. That is what I suspect is the case with me as I have about 3 towers that are surrounding me from various sides and I think it is hopping between them... not sure there is anything to do for it but I haven't really seen any ill effects from it.
Sent from my SPH-D700 using Tapatalk
The weird thing is it never used to do this before when I first got the phone. When I was in the same areas the signal bar was always full and would never drop. I wonder if its a tower issue or something they changed with an update.
Sometimes when people call me they say it goes straight to voicemail though which worries me
Could be the modem. Some people think el30 is not as good as ei22 or ec05. Maybe try some others.
For calls calls going to vm, that can happen if you are using data in a 1x area. Also can happen if you have accidentally switched on ddtm in call settings.
Sent from my SPH-D700 using Tapatalk
This is going to be plain and a tad bit retarded but a solution is WiFi, as far 3G and 4G mine has always done this but i can testify that in my house i used to get ****ty service like 0 to 1 bar when i was on EC05 i switched EL30 now to FB15 and say much more improvement more consistent to 3-4 bars.
PRL updates could help if you roam around there. newest as of today is 60685
I've been having this problem too for about two months now. But as you said roaming works fine so I just assume it's a sprint tower issue and force roam whenever I'm on wifi.
I have had this issue for a year or so... started a while after I first rooted.
You can hold my epic in one hand, my wife's epic in the other... her bars stay steady, maybe fluctuate between 2 or 3 bars occasionally... mine randomly and erratically jump from 2 or 3 to nothing, stay there for 30 seconds or so... and jump back up.
While its annoying and distracting, I've never had a problem with dropping calls or losing data. I even took the phone apart to make sure the antenna had not come loose. Problem persisted over several roms and several modem Odin flashes, just won't go away!
Mine does the same, it'll have full bars, drop down to nothing, but my 3g/4g still work fine (off wifi)... i just ignore the signal bars because most of the time my data still works, albeit a tad slow.

Categories

Resources