No internet - G2 and Desire Z General

Both before and after the ota update, my internet icon will disappear, making my phone unable too use the internet (obviously), send texts, and sometimes even not let me make our receive phone calls. Why I do not know. I am sending this message on wifi right now, because my phone has both no internet and also no radio signal. I'm at my house and my house always has full reception and I get H for the internet. If anyone can help or direct me too something I can do that would be great.
I did call tmous and they said I had the my touch internet package and switched me to general android, but this did not help my problem. Thanks
Sent from my T-Mobile G2 using XDA App

It can take up to 4 hours for any web changes to take effect. Maybe give it more time.
Also try *#*#4636#*#* - Phone information - and WCDMA preferred. Make sure wifi and wifi calling disabled because it will keep it at GSM only.
Hope this helps.

I called and did the internet switch yesterday morning. As for that stat number thing, after I pressed it everything came back on. Don't know if it was coincidence or not.
Will have to check again when out happens. What early am I looking for?
Sent from my T-Mobile G2 using XDA App

I'm having the exact same problem. In my house I can get fair hspa+ 2-4 bars, 3G who nows as we don't have a 3G notification icon. Edge when it works is 4-5 bars. My wife has the Blackberry Bold also from T-Mobile and she has a solid 3G all the time.
I already changed my device once and the new one now 2 days old has the same issues. It is really starting to annoy me as many times I get ready to use the internet and I just have a signal bars with nothing to the left and internet and email are not working. This also means my email does not sync up properly when the connection is lost.
I'm going to try and spend some time in another area and see if the problem is the same. If so I might have to give up on this device, I hate to as I really like it.

Unfortunately being in different areas does not make a difference. I love this phone as well but this is very aggravating. What causes this to happen? No other htc phone I have used or friends have used have this problem.
Sent from my T-Mobile G2 using XDA App

Steve.Beanz said:
I called and did the internet switch yesterday morning. As for that stat number thing, after I pressed it everything came back on. Don't know if it was coincidence or not.
Will have to check again when out happens. What early am I looking for?
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Sorry I am having a hard time understanding what you are asking.
You go to the the dialpad on your phone. Enter *#*#4636#*#*
As soon as you do this it will bring up a menu. Tap on "Phone Information"
Then at the bottom you will see a dropdown box under "Set preferred network type:"
Set this to WCDMA preferred. Then hit the back button (the back arrow).
You will see that your signal has been disabled for a second, then will turn back on. Also if you can note down what it was set to before you changed it to WCDMA preferred and post that here.
Like I said this can only be done when wifi and wifi calling are disabled.
Hope I was a little more clear this time.

Well I may have to eat my words. It might be my location or just crappy T-Mobile service that is varying. I put my wifes phone in the same part of the house side by side of mine and trying to surf the web it dropped out too. Lost the 3G and got a SOS for signal bars. Unlike my G2 it recovered fairly quickly as the reception came back. My G2 has been at a loss for internet for over a hour before.
I'm still going to try some comparisons in some different ares and I hope it is just my area.

@bishybob wcdma prefered is checked.
Sent from my T-Mobile G2 using XDA App

Related

G2 Data Connection

Has anyone been having issues with the G2 Data? This morning and another morning this week my data failed, I tried going into airplane mode then restarting the phone completely still no signal and no cell signal either. My friend has a hacked and unlocked iPhone and his is working fine so I know its not a network issue with the towers... As well another co-worker has a myTouch 3g with no reported issues. Thankfully I have a wifi signal here at work.
Sent from my T-Mobile G2 using XDA App
That unlocked iPhone your buddy is using is EDGE only, obviously. That's going to give a better connection inside. Try running 2G only mode next time you get that issue.
I bet it was just a brief network outage in your area. It happens sometimes.
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
I do have occasional data connectivity issues, however, not that severe. Just your (what seems to be) typical "arrow stuck in the up position" issue.
Sent from my T-Mobile G2 using Tapatalk
jloescher2010 said:
Not brief if it's a network outage... my connection is still gone... both my friends have theirs and one is on a myTouch 3g...
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
Sounds like you have a problem then. I haven't experienced that on my G2 yet. My N1 forever had data connectivity issues.
Are you using the new simcard that possibly came with your G2? I have no idea if that makes a difference, but just asking...
Call T-Mobile and see what's up. Maybe they can refresh you on the network.
800-937-8997
Say "english" at the first prompt and "representative" at the next prompt to skip to a live person.
Good luck.
Thanks Sean.
Sent from my T-Mobile G2 using XDA App
Tmo has been having issues, there are several reports of this and all my demo phones are unable to get online(though regular signal is fine) I would call care to let them know you are having issues too, ask them to make a ticket and/or send an engineer
Sent from my T-Mobile myTouch 3G Slide using XDA App
I had to exchange a couple until I got one with a solid 3G connection. Previous G2's had no connection or were in Edge 90% of the time.
Nothing wild here.
It seems to work as its supposed to.
Would love to see mine switch to 3G. Been on Edge 100% since I got it Tuesday. Advertised in a soled 3G area, but no luck. T-Mo CS politely told me I will love Edge. Will be switching to Sprint Epic if nothing changes in next few days.
Mine does that too. I have to restart it.
Wonder if the supposed OTA-vapor new radio will fix that.
I've been having data issues too, seems like it has to do with how my phone is held (HTC antennagate?) I hope the mythical OTA comes with a radio fix (if that is the cause) and/or a vorpal blade....
Sent from my T-Mobile G2 using XDA App
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
phazedplasma said:
I have a ticket open with tmobile about my data issues.
I'll have my phone on the desk and it'll have 1 or 2 bars of H and then I'll pick it up and its goes to G then to E then to nothing. Its worse when I open the keyboard.
I love this phone so much I hope its just a software fix. Is the OTA going to have radio fixes?
Click to expand...
Click to collapse
Exact same problem here. It's so frustrating. I've already exchanged it once and spent an hour on the phone with tech support. If it keeps up, I don't know what I'm going to do.
I am not liking the data issues.... I love the phone besides.
Fixed with a soft reset but that has to change...
There are a bunch of us with signal issues. I live in Vegas where we have great HSPA+ coverage and Im still getting a lot of issues even with 3G, that I didnt have with my Nexus One.
Check out the thread on the T-Mobile Forums. (I cant post the link since Im new here )
My issues are simply the phone works one min then the next there is ZERO signal, if I dont move but restart the phone I have full signal again. Some times the signal comes back on its own then other times it doesnt and I have missed calls after the restart.
I bought my dad a G2 as well (upgraded him from his G1) for his birthday, and he is having similar issues. I went into my local t-mobile store and they replaced the sim card 2x now and that didnt help. What I did find that helps is that if you set it 2G mode the phones seems to work fine. This is a temp fix but its retarded that T-Mobile's fastest phone is being forced to run in 2G mode.
I hope someone on here can figure out the issue or t-mobile comes out with a OTA fix asap.
Wow, the rep just tried to tell me I live in an area that is only covered by edge. I asked why I've had 3g hooked on my phones for the past 2 years and why my girlfriends phone says 3g. She then said I was wrong and she didn't know why the last rep told me I was suppose to have 3g. She then directed me to the coverage map where I pointed out to her how wrong she was.
....and she's a PDA specialist.
What upset me was how she was trying to convince me I lived in an area where 3G was not available. Despite having had 3G at this location for years. I told her I'd just call back tomorrow.
Edit: She must be on drugs, I see that I'm back on 3G.
The rep on the T-Mobile forums is asking you to PM them your info:
Hi everybody!
If you are experiencing this, we would like to hear from you. Please send me a PM with a few details. The location information requested is particularly important.
(Do not post your private information here in public.)
1. Describe your signal indicators when things are working well. For example, "Full signal with an H."
2. Describe your signal indicators when you are experiencing the issues in question (No signal, one bar, E, G, etc).
3. Provide a location where you are experiencing issues (city, state, zip code)
•Are you aware of other T-Mobile phones experiencing or not experiencing these issues at the same location?
•Are you indoors or outdoors when you are experiencing the issues in question?
4. Provide a location where things are working well, if available. (city, state, zip code)
5. The T-Mobile phone number in question.
Thank you!
-Dominic
Moderator, T-Mobile Forums
Click to expand...
Click to collapse
forums.t-mobile.com /t5/T-Mobile-G2/Reception-problems-with-G2/m-p/515891#M16090
I've had prevalent connection issues as well. For me, turning off Bluetooth and WiFi fixed the issues and I was able to get data via mobile network again. Bluetooth seems to be the main offender.
This exact thing used to happen with my N1, and this was fixed with rooted builds (Cyanogen/Enomther) from what I saw...... *grumble*
Sorry to resurrect such an old thread here, but I'm having data issues today in the Chicagoland area. Anyone else having problems?
I first thought it was an issue with the latest CM7 nightly I flashed last night, so this morning I reverted back to CM6.1.1 and still having problems with data. It shows I have 3G/H and strong voice signal, but no data is coming/going. When I reverted back to CM6.1.1 I did a complete wipe and then nandroid restore.
Thoughts?

Web browsing/data while on a call

I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Works for me.. I've heard people say this happend before the update too, but I've never had any issues with it. Best thing to do is call tmobile to help you. It might have something to do with a weak signal, or not enough signal to handle both at the same time.
Have you tried using wifi calling and then browse the web through your wifi? That would prove it was somehow related to network signal.
Sent from my T-Mobile G2 using XDA App
My net won't work on Edge during a call, and is kind of laggy on 3G.
Sent from my T-Mobile G(dos)
U can only use data and voice with 3g/4g.
Edge uses the same stream as voice so you cant do both on edga data.
But I always use data and voice, mainly when looking up addresses or phone numbers
Sent from my T-Mobile G2 using XDA App
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Bishybob said:
I can usually browse the web and use data while I'm on a phone call.
Tonight I tried it and had no data connection until disconnecting the voice call. Can anyone who has not installed the OTA verify that it is still working? Or anyone with the OTA? Maybe I'm just crazy and am remembering something that didn't happen? No, I'm sure I could do both before.
I would hate to lose it this feature.
Sent from my T-Mobile G2 using XDA App
Click to expand...
Click to collapse
I have noticed this problem on my HD2 for a while now. I am sitting on a nice 3G signal and the moment a voice call connects, my data connection dies. it does eventually drop to Edge or GPRS but bounces back the instant I'm off my call. it's really consistent as in the moment I connect, it goes.
I've seen this behavior on both my Windows and Android builds on my HD2.
I'm starting to think this is either a hardware issue or perhaps a greater T-Mobile one.
Any thoughts?
Bishybob said:
So maybe it was because I was on an Edge only network at the time of the phone call? I'll have to experiment more. To tell the truth I hardly make any phone calls with my cell phone.
This was all during a 35 minute trip across town so it's hard to believe it's on Edge the entire time since I have really good H access around town.
I'll call T-Mobile soon if it doesn't fix itself.
I've also been using a SIM that came with my Sidekick which was two phones ago. Going to also ask them if I am on the best web plan.
Thanks for the help.
Click to expand...
Click to collapse
*#*#4636#*#*
Phone information
WCDM ONLY
Change it back when done
Sent from my T-Mobile G2 using XDA App
it usally takes about 30 sec for me to recover data on my phone sometime on 3g even on my tp2
I'm pretty sure now it was because I was on Edge. I've been able to use web while talking just fine recently.

T-mobile's network took a dump

Anyone else having issues with T-Mobiles network? I can't download anything, stopped getting FB stuff, Twitter doesn't work.
Working fine for me.
Where are you? Here in Northern Jersey I've got no problems...
Sent from my Nexus One using XDA App
Nevermind...I disabled the wireless networks and it started working again... wtf is up with that? First time that's happened. (running JL5)
I switch apns all the time. In quicksettings I use the apn switch but leave it on apn.droid instead of disabled (which actually DOES disable it) if I switch to apn.droid then it actually changes the way I connect to tmo... epc.tmobile.apndroid.com...(instead of epc.tmobile.com) I swear I get faster speeds.
Sent from my Llama powered N1 courtesy of the xda app! Llama Power!!
I'm not sure what's going on but for the last couple of days my data connection is acting all messed up. Sometimes it works sometimes it doesn't. I've tried different modems and different roms. Also for the first tine ever Odin hangs every time I try to flash a modem.
Sent from my SGH-T959 using XDA App
Working fine for me. Faster than ever. Hit a new all time high in a speed test today. So I think the problem is on your end.
This happens to me on jl5. Didn't happen on ji6. It will still have bars, just no data. I have to switch to airplane mode and then back to get it working again. Happens a couple times a day.
Sent from my SGH-T959 using XDA App
benifactor said:
This happens to me on jl5. Didn't happen on ji6. It will still have bars, just no data. I have to switch to airplane mode and then back to get it working again. Happens a couple times a day.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
That's odd. I've had JL5 since a few days after release and haven't had a single issue with data until today. I see full bars, data activity doesn't do anything except the green "out" arrow flashes but nothing comes in. I just disabled Data network and re-enabled it and now it's worked fine..
Please use proper language when making a thread. I modified the title of this thread because of it. Thanks.
I have similar happen on JL5, after a day or two (or an unknown set of actions). I will no longer be able to receive calls, but will get the VM alerts and be able to dial out. Data connection will then be hit/miss. I put the phone in airplane mode and take it off airplane mode and it works again.
presence06 said:
That's odd. I've had JL5 since a few days after release and haven't had a single issue with data until today. I see full bars, data activity doesn't do anything except the green "out" arrow flashes but nothing comes in. I just disabled Data network and re-enabled it and now it's worked fine..
Click to expand...
Click to collapse
Yeah,its a known froyo bug,it was even brought up several times in google's forum for the nexus one. it wasn't an issue in 2.1,but 2.2 (pretty much every build I've ever used on the G1,N1,vibrant,HD2,and Intercept) has the issue.
i think my phone's radio is broken.. now it doesnt switch between edge and 3G anymore.. stays on 3G
but download speed is really slow..painfully slow.. i was actually happy to get 3G in my room, but it's actually broken? LOL
i installed the signal app by imperial.. it stays on H - 93 dbm with the 3G symbol on the signal bar and consistent 3/4 bars.. what the hell..
hmmm..
maybe tmo 3g coverage has gotten better? but download speed is slow.. my phone may be broken.. ughhh
Check to see if you have it wcdma only. Settings->wireless networks->mobile network. It should be on wcdma/GSM (auto).
Sent from my SGH-T959 using XDA App
This also happens to me, I'm at JL5. Sometimes when using 3g my speed is lower than 100 kbps. I have to reconnect to make it work.
benifactor said:
Check to see if you have it wcdma only. Settings->wireless networks->mobile network. It should be on wcdma/GSM (auto).
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
it is on auto mode..
they dont switch anymore.. from what i have observed, it stuck on the 3G symbol, but the actual download speed does switch between edge and 3g.. someitmes rendering a page is faster and sometimes it's slow..
iynfynity said:
This also happens to me, I'm at JL5. Sometimes when using 3g my speed is lower than 100 kbps. I have to reconnect to make it work.
Click to expand...
Click to collapse
im using the stock j16.. i already reset my phone, even reverted to stock jfd and flash via kies last night.. same issue
i haven't even dropped my phone at all.. not a bad drop at least..
I have the same problem on JL5. I just flashed Nero V3 this weekend as my first Froyo rom and I see today I cannot get online at work where 3G is iffy. If i switch it manually to GSM, then data works.
I actually flashed a custom rom hoping to fix an issue like this.
Back on stock my network data just stopped while browsing web pages or anything really. It would give the outgoing arrows but nothing would come back. After about 30 minutes or so it would start working again for a while.
Flashed to nero but it's still as prevalent as ever (maybe for a different reason now lol). Not sure if it's the phone or Tmo's network anymore, but it's not too big of an issue for me so I just have to remember to activate wifi if I need constant data for any period.
I have it set to GSM only because I don't live in a 3G area...

phone wont connect to internet or data services

hi all i bought an htc hd2 running cyanogen 7 and for the last 8 hours i cant connect to internet..it shows the h and bars but they are greyed out..its flashed through nand..any help please..thanks
Sent from my HTC Vision using XDA App
You probably need the right apn settings. Google them for your carrier.
i tried that earlier but the wierd thing was it was working for about 2 hours then all of a sudden i get nothing..i will try again when i get home..i even did a hard reset but no go..but thanks
Sent from my HTC Vision using XDA App
same exact thing has happened to me for the last couple days. it seems to stop working at night around 11pm. I deleted my SMS Popup & Blink notification apps and rebooted and it worked, but then happened again the next night. second night i just had to reboot to get it working again. didnt happen tonight tho, hopefully it was just a passing thing...
u think its just tmobile or my APN settings
Sent from my HTC Vision using XDA App
i get the data drop too. just random times of the day it decides to have no more data connection.
the only fix i have found is to reboot
I have this issue also. In fact just now my phone tells me I have no service from O2.
My internet reliability can depend on what corner of my desk I leave it on, it's ridiculous.
What I do tend to see a lot is that when there is a H icon my network bars are always grey, whereas when my data drops my network bars go back to normal (green).
I have 4 APN's for O2. I sometimes have to switch between two of them to get results during the day. I can only suggest googling the APN details, removing all other APN's and keeping in mind that the physical location of your phone can have effects on network performance - sometimes within one square meter like mine.
same issue , temp fix is reboot ...
tmous with sd cm7 and 2.15.50
dkl_uk said:
I have this issue also. In fact just now my phone tells me I have no service from O2.
My internet reliability can depend on what corner of my desk I leave it on, it's ridiculous.
What I do tend to see a lot is that when there is a H icon my network bars are always grey, whereas when my data drops my network bars go back to normal (green).
I have 4 APN's for O2. I sometimes have to switch between two of them to get results during the day. I can only suggest googling the APN details, removing all other APN's and keeping in mind that the physical location of your phone can have effects on network performance - sometimes within one square meter like mine.
Click to expand...
Click to collapse
As per my previous post, I just took the MMS settings out of the APN details and i've had flawless connectivity ever since.
It appears I am not able to add the Internet and MMS connectivity settings into one APN. When I was using CM7 (now on unofficial nightlies) I had to switch between APN's to download MMS messages.
Have a look at the APN you're using and make sure it only says "default,supl" at the bottom. Also ensure no details are stored for MMS - especially proxy details.

[Moto G4 with Amazon ads] Always losses carrier network after 24 hours

Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Zadornov said:
Hello everyone,
I just bought a Moto G4 16 GB with Amazon Ads for my wife, but we are facing a very annoying problem: the carrier signal always dies after 24 hours give or take. We tested with a different SIM card and the same thing happened. When this happens the device only shows "Emergency Calls Only" and we have to reboot the phone in order to get the signal back.
So, is anyone else facing this problem? Is this really a problem with this phone in particular or every moto g4 has this problem? Should I return the device to amazon?
Thank you very much for any information you can give me!
Click to expand...
Click to collapse
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Caltinpla said:
No problems here since I got my phone last week and I have T-Mobile. You might have to check your apn settings with your carrier.
Click to expand...
Click to collapse
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
Try my APN settings to see if it helps, but locations very important
Zadornov said:
I tested the SIM card in a different phone and it worked flawlessly (I also use T-Mobile). The strange thing is that the phone gets the signal very well during more or less one day, after that I have to reboot to get signal again.
Well, this is probably a problem in the device. I already asked Amazon to send a replacement.
Click to expand...
Click to collapse
I also have the cellular data always active checked off
Caltinpla said:
Try my APN settings to see if it helps, but locations very important
Click to expand...
Click to collapse
Thank you, but I just use the t-mobile network. In fact, my carrier is called campusSIMs and it is a MVNO that uses t-mobile network. So, my APN configs are a bit different from yours.
However, I didn't know about this mobile data thing. I didn't touch the developer options. Maybe, it can be a good idea.
Thank you!
It won't be your APN settings since that controls your data settings. If the sim is ok then it could be your phone.
Sent from my SM-T530NU using XDA-Developers mobile app
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
That could possible be the APN settings. Although usually it's the opposite, they don't work at first then they update from the network later on. Most times the APN settings will set themselves but on the odd occasion they need to manually edited. I don't use T-Mobile but the APN settings are easy enough to find.
Damaniel said:
I'm seeing a similar problem with the data portion of the network (also on T-Mobile). While I'm able to send and receive calls and texts, data doesn't work. There's no indication that it's attached to LTE or even 3G (just a standard signal bar with no other information). I moved the SIM card back to the old phone it was in and it works fine.
Things actually worked yesterday, so something happened overnight to break it.
Click to expand...
Click to collapse
Sounds like you need to manually enter the APN settings. What you describe is exactly what happens when it hasn't loaded an APN.
I'm "kinda" having an issue here. It's a little different though; the phone works ok for a while (for me about 3 hours, usually), and then I still get an LTE indicator, but have no network connection (get errors in apps/"No internet" page in chrome).
Other times, I lose LTE and get locked in 3g (H indicator), and can only get LTE back by going to Settings/More/Cellular Networks/ and toggle preferred network mode to 2g or 3g, let it connect (H or E), then toggle back to LTE.
Motorola responded to a bad Amazon review requesting I post asking for help on their forums.
Relevant link:
https://forums.lenovo.com/t5/Moto-G...ction-with-LTE-and-strong-signal/td-p/3377242
I'm active over on their forums also and it's good to post over there in case you ever want to do a soak test. They look at your posts there when they ask for soak testers. As for your problem, I've seen it shift back and forth if you are in an area between towers and one isn't sending out LTE. If it were that I wouldn't think you'd get it back so easily. There's an app, don't remember the name, that will show the towers and signal relative to your location, If might be interesting to look at that.
Having the same issue with radio. Just replied to your post, Kalash.
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Zadornov said:
Ok, we got a new phone from Amazon and it has the same problem. So, I believe this phone does not work very well with MVNOs.
I notice that the problem is that the phone cannot reconnect to the network after losing the signal. For example, if you go to an area with bad signal and, eventually the signal vanishes, the phone will not be able to reconnect to the carrier network. The phone only reconnects after reboot. Airplane mode does not solve the problem.
This does not happen with my Blu Life One X. So, I think it is a software problem.
Click to expand...
Click to collapse
That's not true on all mvnos' apparently. My wife's phone is on Consumer Cellular, an AT&T mvno and it's never done that. We've been in a no service area several times and it's always connected immediately when getting service back.

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