[Q] some calls do not get through-missing calls - Desire HD General

have th Desire HD for about two weeks. Some calls do not get through. I have good signal and I can make calls but sometimes when people call me they cannot get through. My service provider sends me an sms alert that I have a missed call so I know that it is hapopening quite often. AT least 10 times every day. I tried it myself using another phone. the HD is right next to me with goodsignal but it does not ring. When I try 2-3 times the call dos get through.
I had the same problem with HTC Touch PRO but not to that extend, may be 2-3 times a week. With the Desire HD its everyday.
Has anybody else experienced such an issue? Any suggestions?

Tsirides said:
have th Desire HD for about two weeks. Some calls do not get through. I have good signal and I can make calls but sometimes when people call me they cannot get through. My service provider sends me an sms alert that I have a missed call so I know that it is hapopening quite often. AT least 10 times every day. I tried it myself using another phone. the HD is right next to me with goodsignal but it does not ring. When I try 2-3 times the call dos get through.
I had the same problem with HTC Touch PRO but not to that extend, may be 2-3 times a week. With the Desire HD its everyday.
Has anybody else experienced such an issue? Any suggestions?
Click to expand...
Click to collapse
Do you get 3G coverage? Because if you're on 2G, you can't have voice and data at the same time. So if your phone is syncing, you won't receive calls cause 2G can't handle both simultaneously.

olivierlee said:
Do you get 3G coverage? Because if you're on 2G, you can't have voice and data at the same time. So if your phone is syncing, you won't receive calls cause 2G can't handle both simultaneously.
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Click to collapse
I am on GSM/2G because 3G drains the battery. I will switch to 3G for a couple of days and see what happens.

olivierlee said:
Do you get 3G coverage? Because if you're on 2G, you can't have voice and data at the same time. So if your phone is syncing, you won't receive calls cause 2G can't handle both simultaneously.
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Click to collapse
I have been using the 3G service and have no missed calls. Thanks a lot.

Related

GPRS Issues

Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
myrapid said:
Hi
Ive had my Advantage for two days now, and i have missed 16 calls, even though the phone is on and has full signal, after playing around this afternoon it appears to be if there is a data connection active (GPRS) ie active sync live search maps, remote desktop calls get rejected.
Ive had an JasJar for the past year and never seemed to get the issue with that, and im using the same SIM / Network / Number i was before.
Does anyone have any ideas how to get the phone to pause the data connection so the phone can ring?
Does anyone else have the same issue?
Regards
Ben
Click to expand...
Click to collapse
you don't happens to be using Vodafone do you? If so i know exactly what is going on.....
Nope
No, i am on tmobile UK, what i don't get is that i works fine if i swap the sim back to my JasJar.
Ben
I miss calls all the time, about 70% of my calls fail for some reason or another.
T-Mobile Suck. I never had this much trouble with O2.
I have done experiments where somebody stood next to me calls me, and gets "the number you are calling is not available" while my phone, next to them is turned on with full battery and signal...
Even outgoing calls fail randomly, just says "calling" for ages then stops for no reason.
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
myrapid said:
Ive had not trouble with tmobile since i have been with them (over 18 months) until i got the advantage, ive cloned every single setting i can from my jasjar and still no look, its a shame as looks like im going to have to disable push email!
Click to expand...
Click to collapse
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
wu5262 said:
that is strange, mine one now works perfectly, so when you miss your call, are you on 3.5G( HSDPA ) network or are you on GPRS?
Click to expand...
Click to collapse
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
myrapid said:
Standard GPRS, it only happens when there is a contasnt data flow if it is just connected and the connection is not being used it calls in fine.
EG if i use remote desktop / terminal services over GPRS then call the advtange at the same time it goes to answer phone, although it does take around 10 seconds before it does though but doesn't ring, like it is looking for a signal/trying to connect.
Click to expand...
Click to collapse
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
wu5262 said:
may i ask is there any reason why you are not using 3G? GPRS tend to have this problem, but 3G won't.
Click to expand...
Click to collapse
Coverage, my house and my office don't have 3G coverage, else i would be.
i was on o2 b4 n hardly ever had 3g signal n when i did my video calling never worked....since moving 2 t-mobile ive had no problem....my data connection is mon 9 till 6 b it 3.5g, 3g or gprs n i use cortado.com push email service for instant emails.....i still receive calls when connected
using the flext 50 with web n walk
I'm in the US using T-Mobile and GPRS and don't have this problem. I'll try to make it "break" and see if I experience the problem but just never noticed it.
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
eagle 1 said:
If using GPRS and a call comes at the exact time you are receiving data, your call will go to voice mail or unanswered. Its the way the radio is designed...SOme carriers have been successful at ending the data stream and raising the priority of the voice. But GPRS modem in most phones only allows data or voice not both...but,
If using 3g/utms it should ring on the phone. And allow data and voice at the same time.
Maybe you universal is grabbing the 3g signal and for some reason the 7500 is using gprs.
Wu has also reported this problem with Vodaphone and Hsdpa...
Click to expand...
Click to collapse
that is very correct, i have just change to T-Mobile yesterday, now my HSDPA works perfectly with voice, when voices comes in, it will switch the network to 3G and allow voices to comes in, data is still connected, just lower the bandwidth. Too bad that this doesn't work on Vodafone
Has anyone found a solution for this?
Regards,
Hollinshead
hollinshead said:
Has anyone found a solution for this?
Regards,
Hollinshead
Click to expand...
Click to collapse
there is no solution, the only thing you can do is swap your operator, or just don't use 3g at all....

Not receiving calls or SMS

I'm not sure if this is the Niki itself, or just my provider, but it's not rare that I have to restart it to receive SMS, or calls, it could be either/or.
I'm using N Telenor (Norway).
Anyone have any similar experiences, or ideas on how to fix it?
I have to say, so far it is a very stable phone.
no reported missed calls or sms!
I had the same problem with a HTC Mteor, but on the N NetCom network.
At the time I eventually concluded that it had to do with bad network coverage/signal strength.
A change of ROM to a later version helped a bit.
Setting network to auto (so that it changed between 3g and gsm) helped, but battery life suffered... still, it is better to recharge more often, than not getting any calls..
I have not had this problem with the Niki... (yet)
Royan
PseudoReal said:
I have to say, so far it is a very stable phone.
no reported missed calls or sms!
Click to expand...
Click to collapse
same here!

Can't receive calls while listening to internet radio?

I searched around and was unable to find an answer to this.
When listening to streaming radio either through Last.fm or streamfurious I can not receive phone calls? If anyone calls me it goes directly to voice mail. As soon as I stop internet radio calls come through again.
Does anyone know of a way to fix this?
Thanks in advance.
Doug
If your not on 3G then it is because you are using all of your 2G service. If you use 3G then you can use it for data and internet and 2G for texts and calls.
Someone correct me if I am wrong.
Bleh, wrong thread. Delete plz!
~~Tito~~ said:
If your not on 3G then it is because you are using all of your 2G service. If you use 3G then you can use it for data and internet and 2G for texts and calls.
Someone correct me if I am wrong.
Click to expand...
Click to collapse
Not knowing exactly how our phones carry the signal for internet and voice calls that seems like a logical answer to me. Huge drag for me though I love turning on internet radio in the car and piping it through my system. Even on 2g it sounds and streams great. But the lack of not receiving calls I suppose I will have to stop that habit lol. Who knows when 3g will roll out in my area...
oh well. Thanks for the info.
Doug
It's true that it's impossible to use data and voice at the same time on 2g, but it's the app that should pauze itself for an incoming call. Or Android should have been able to do this! Atleast that was the case with my last phone. While checking something on internet, call display appeared on incoming calls and browser disappeared. Call ends, browser reappears.
djind said:
It's true that it's impossible to use data and voice at the same time on 2g, but it's the app that should pauze itself for an incoming call. Or Android should have been able to do this! Atleast that was the case with my last phone. While checking something on internet, call display appeared on incoming calls and browser disappeared. Call ends, browser reappears.
Click to expand...
Click to collapse
Well maybe it is something that just has to be change with the current internet music streaming software. I have tried three different ones and they all do this so it doesn't look good for a pause feature when a call comes through.
I have no idea how hard that would be to add to the current software. I suppose if you had 3g you wouldn't worry about this but as we all know, T-Mobiles 3g coverage is lacking.
Doug

Make calls interupt data.

My friend tried calling twice while I was using 3G Data, he said he could hear the busy tone. Is there a way I can make calls intercept data with 100% success.
It's something having to do with the way CDMA networks handle data transfer.
You can accept calls and use 4G at the same time, but I'm afraid not with 3G/EVDO.
mcjx said:
It's something having to do with the way CDMA networks handle data transfer.
You can accept calls and use 4G at the same time, but I'm afraid not with 3G/EVDO.
Click to expand...
Click to collapse
I think he ment that when he was using data calls wouldn't come to his phone.
Calls should automatically interrupt data, i've been booted off the internet, and out of multiplayer games due to incoming calls so you might want to call Sprint perhaps something is awry in your settings.
Settings -> Call -> DDTM Mode
AssassinsLament said:
Settings -> Call -> DDTM Mode
Click to expand...
Click to collapse
Just to clarify this, you want to make sure DDTM mode is turned OFF, otherwise you will not get calls while you have an active data connection.
If you can't get a call while starting a data connection, this is unfortunately "normal." In CDMA, the phone has to dial to initiate data... while it's doing this you might miss a call. Always-on data should prevent it from really happening to you, but if you're in a poor service area it may have to keep re-dialing to keep a connection alive.
CDMA just doesn't allow simultaneous voice and data right now.
Now I can't get calls, it gives a busy tone for all calls even with data off. I don't know what is going on. good thing my replacement phone is coming in Tomorrow July 6th.
Plancy said:
Now I can't get calls, it gives a busy tone for all calls even with data off. I don't know what is going on. good thing my replacement phone is coming in Tomorrow July 6th.
Click to expand...
Click to collapse
I've been on Sprint for over 10 years. Using data has never made people hear a busy signal. What should happen is that they just keep ringing till they go to voicemail call Sprint something is wrong.
Sent from my EVO using Tapatalk
donatom3 said:
I've been on Sprint for over 10 years. Using data has never made people hear a busy signal. What should happen is that they just keep ringing till they go to voicemail call Sprint something is wrong.
Sent from my EVO using Tapatalk
Click to expand...
Click to collapse
Sending this one back in a return kit, getting my replacement today, it was shipped Friday.

[Q] Problem Receiving calls

Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?
PenFold109 said:
Hi all,
I've finally got my hands on the DHD, and after using winmo for the last ~5 years I'm loving it, but I seem to have a problem with receiving calls.
Earlier tonight at work I was using the market place, playing a bit of Angry birds, and I got a couple of texts from T-mobile saying I had missed calls, I also had a few missed the night before aswell while i was playing around with it.
I've asked the people who called and they said the calls go straight to answer phone as if the phone is off/has no signal, but the signal is great both at home and work.
So far I have rooted and S-OFF'd the phone, but have not installed a custom ROM yet. I thought this may be kinda like the Iphone 4 touch of death issues, but cant get it loose signal by covering it with my hands.
Has anyone else had this issue, or does it look like I may have a dodgy handset?
Click to expand...
Click to collapse
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.
olivierlee said:
Does your phone have 3G coverage at your workplace or is 3G enabled on your phone? 2G allows only voice OR data at the same time, while 3G allows both. So if you were using data e.g. marketplace, syncing etc., your call might not get through. Might be worth checking your phone settings.
Click to expand...
Click to collapse
didnt know that, will have to re-enable 3g D:
Sorry it took me so long to get back to this thread. Thanks for the replies, After being on shift for the last week it seems that my workplace is in a bit of a coverage grey area, so depending where I am stood, strength of the wind or the current celestial alignment, the phone will swap between 3G and HSDPA, so from what I can find it looks like I may of missed these calls due to this issue.
It should not matter if you're swapping from 3G and HSPDA, you should still be receiving calls if you're on 3G. HSPDA is 3G, but faster. It you still miss calls, I'd suggest talking to your provider.

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