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Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.
For whatever it's worth, exchange notifications do show up in the status bar for me.
They work for me as well. It must be something unique with your config.
They work for me sometimes, and sometimes not.
I am hoping the Verizon update due out anytime will help.
Darn. Just noticed after last nights update and reboot that I did have a new message come in with no status bar notification.
Sent from my DROIDX using XDA App
dezoris said:
Is anyone else having problems getting alerts or notifications for new email that hits exchange?
New email flows in but the notification bar never shows it, despite it being set to do so.
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There is a thorough Motorola support forum thread on this subject. It looks like Moto really dropped the ball on pre-release exchange testing. You should consider yourself lucky, I can't even connect to Exchange .
It's looking as if the SSL doens't even work, so if you unckeck SSL, it still looks for the cert. We don't have SSL here, so we're out of luck...they claim to be working on a fix.
https://supportforums.motorola.com/thread/32315?start=60&tstart=0
https://supportforums.motorola.com/thread/32261?start=0&tstart=0
This is a major oversight, I mean come on, I know that their PCS division at Moto moved to Gmail, but the rest of their company is still on exchange how could they mess this up out of the box?
I get some notifications, like 1 in 20 emails. Really frustrating.
I so I set mine to sync to the last week. First time I go in it does that slowly. Next time I hit refresh it sync's the whole damn inbox (but not my other folders). Then I can't receive anymore mail (push worked the first time) which I'm assuming is because the inbox is full on the phone... maybe.
No ssl on our server either so i couldn't connect. Had to resort to spending the money on touchdown but it works so well i can't complain. I also don't mind keeping the work stuff separate
Sent from my DROIDX using XDA App
Did you make sure push was turned on? I noticed that my exchange account was defaulted to push off.
Sent from my DROIDX using XDA App
I'm having major issues as well. To be honest this really impacts the useablilty of the device for me. We are very email centric where I work. My iPhone on the other hand somethings notifies me before the Outlook client on my laptop... Grrr.
Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.
jason2459 said:
Same issue here. Calander/Gmail/Text/etc. all work with the notification bar but my Exchange email does not pop up on the notification bar.
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Sorry if this is not allowed.
Feel free to delete if it is.
Check out my post at AF:
http://androidforums.com/support-tr...ing-issues-corporate-email-notifications.html
Give it a shot. Works wonders for me
I have been using Seven, works great, just a bit of a hassle to have to have two apps handling different types of email accounts.
This issue has been present while using WIFI. Turn off wifi and restart your phone. The phone will start getting pushed mail again.
Really annoying...
Have a weird problem. Got the Epic on release day, set up my two emails that I want to be able to check from the phone, a POP3 account and a Gmail (that is not associated to the phone to sync).
Both are set to auto check for new mail every 5 mins. Everything worked great for about a day, but then stopped.
Neither email account is auto checking for mail regardless of the frequency I set it to. 5 mins, 10 mins, hourly, etc.
If I go into the inbox however for one of the email accounts it seems to instantly check for new mail and then all the messages show up.
Any thoughts?
Thanks in advance.
Ok, after doing some Googling and coming across a comment on some random site I did a little test.
I have two email accounts configured, and both were set to check every 5 minutes. It seems that the stock email app has some kind of issue initiating more than one email check at a time, so if you have multiple accounts and have them set to the same check frequency, it breaks. I left one account at 5 minutes, set the other to 10 minutes, and they both were able to receive test messages I sent.
How retarded.
Hopefully there will be a fix for this at some point.
Mine is doing this too! however i do have them on different times. i haven't got a notification i got email i have to click email then it loads the messages?
Any way to fix this?
Exactly what mine was doing but putting the frequency check times at different times 5 min & 10 min seemed to have fixed it.
I just sent two more test emails to make sure it wasn't a fluke and will report back if it did indeed fix mine or just happened to work once after I had rebooted the phone.
Hmm,..previous test was a fluke maybe affected by having gotten an SMS around the same time...
Mine is still broken.
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
I don't have any task killers installed, but I do exit the mail program with the back button.
I'll try starting it up, and then just exiting using the home button to see if that changes the behavior.
I'll report back the results.
ddialogue said:
I have found that the email app must stay running in the background in order to sync additional mailboxes other than the default gmail account. Make sure any task killers are configured to ignore the email app. Using the Home key to exit mail works for me. YMMV!
Sent from my SPH-D700 using XDA App
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i let it run and didn't end it and it still didn't work i just have my email. i just forwarded my aol to gmail and now i dont have have to worry about it.
im having the same issue... This could be a deal breaker for me
Also the damn battery takes 4 hours to fully charge
Ok, leaving the email app running in the background by using the home key to exit it vs the back key made no difference. Still doesn't refresh the inbox until you open the email app up and go into it.
This sucks.
Anyone?
Sent from my SPH-D700 using XDA App
Sorry, posted in wrong thread! had 2 open and picked the wrong one.
badblowntie said:
My Battery life sucks also, am trying a few things now to see if anything makes a difference. I removed Fring, did the on/off airplane mode thing, and am running the Juice Plotter to see if anything changes. only 4 to 5 hours of average use that my Hero could handle kills this battery!
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How is this relevant to the topic?
i have 2 yahoos and a gmail and they are all updating fine. who is the provider of this email service?
One is a Gmail account the other a POP3 that had no issues over the last 5-6 years on WinMo using Sprint, nor on Android on my old Touch Pro, so that isn't the issue.
After roaming around the net a bit, it seems this a fairly widespread issue with no known fixes yet.
I also have this issue, and its quite frustrating. I have email accts for hotmail, gmail, yahoo, and aol. The only one that gets mail properly is the hotmail account, since it's set up using ActiveSync. The others often don't show as getting new email for about a day or so unless I manually go into each account. Only then will it realize there are new messages.
I too am having the same problem. My default e-mail is a comcast account set up to check every 5 mins. My 2nd acct is a gmail acct set to check every 30 mins. Coming to this phone from a blackberry and my curve would get the e-mails faster than my PC's outlook would.
I rooted my wife's EVO the day she got it bc she hated all the pre-loaded sprint bs. I'm in the same boat with my epic, but i'm hesistant to root it and load an Android 2.2 rom because i want to wait for bugs like this to be fixed.
I'm also getting a pop-up error msg on my epic about 4-5 times per day that says something along the lines of "unable to connect to network", even though i have service on the top "taskbar". The pop-up gives me the option to retry or cancel. Either selection doesn't seem to do anything. I have wi-fi, 4g, gps, and bluetooth turned off for battery life. I don't know if this could correlate to the e-mail syncing problem so I figured i'd toss it out there.
You know, the frustrating thing is I sit here and wait for months for this phone to come out and then they have all these problems with it. My wife's HTC EVO hasn't had a single problem since day 1 and she got it on release day too. The only thing good i can say about this epic compared to the evo (with exception of the slide out keyboard) is the battery life is marginally better on standby.
Subscribing to see what the fix is...
A lot of sites are rumoring there being some type of OTA update near the end of September. Some say it will just e fixes and patches for 2.1 for things exactly like this, others are crossing their fingers that it may be Froyo.
Either way, as long as it fixes this issue I'll be happy...so we'll just have to cross our fingers, wait and see.
lately my e-mail checking has been getting worse, sometimes not even syncing certain items. i went into settings and compared the send receive port #'s to the ones set up in my outlook, and the settings were all wrong as well as the port #'s. I changed them all to match my outlook and now everything is working fine for the moment. time will tell if this was the problem.
I'd be surprised if that fixes it for you.
I know that isn't the issue with mine. All of my manually configured server settings are correct and it still does it.
Crossing my fingers this will be patched/updated at some point, but until then I have MailDroid installed which is getting new mail notifications perfectly. I don't really like MailDroid as much as the integrated client, so whenever MailDroid lets me know I have an email, I just go into the stock email client and manually refresh to read/reply/etc.
Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.
My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.
I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.
I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App
badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
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Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?
reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!
Does anybody tried to use TouchDown for Tablets in the XOOM ?, does it work OK ?, thanks
http://www.nitrodesk.com/bigscreen.aspx
Best email program out there if you use Exchange. Nothing even comes close. This email program was the nail in my iPad's coffin.
Its pretty good. Way better than the native email app for exchange.
Sent from my Xoom using Tapatalk
I use it everyday. Works great.
Sent from my Xoom using XDA Premium App
I have both RoadSync and Touchdown, and Touchdown is the best, hands down. It looks good and offers better end user configuration such as the ability to delete or not delete a message from the server when deleted on the device AND the option of not marking.the message as read on the server. I have it installed on my Xoom and Incredible. RoadSync is just a little rough around the edges, but it did work on my Xoom as well.
I uninstalled it. Too many crashes while composing and does not support drafts folder. Support said they are working hard to improve stability on Xoom and they were the ones to tell me it doesn't support the drafts folder - when you save message as draft, nothing shows up in drafts folder, although you can get to it with the drafts button displayed when you are composing a new message.
it actully works really well!
While I prefer the looks of the default exchange client it doesn't come close to the functionality of TouchDown. I highly recommend it!
Sent from my Xoom using XDA Premium App
Tried it...then uninstalled
I have three Exchange accounts, each of which requires a separate Touchdown profile because Touchdown does not support multiple Exchange accounts within a single profile. Accounts in the off-line profiles are not updated. Further, switching between profiles often causes the application to crash.
Customer support is great!
My biggest disappointment was that I cannot see the folder structure of my exchange account. I contacted support and they were very responsive. If anyone is interested here's what I wrote and the reply:
ME:
Dear support,
I downloaded the trial version of TouchDown upon recommendation in a forum. So far I am not really that impressed with the offered features. I was wondering if that is just a matter of updates until this will change:
1. On the main screen it reads "Emails: x (n unread) and
Appointment(s): y. Why can't I get to the emails/calendar when I tap on the summary info?
2. I haven't found a way to browse my exchange folders. I am sure that's a mistake on my behalf but it shouldn't be that hard to figure out!
3. Is there a way to (de)select all emails and delete/move them instead of clicking one after the other?
I understand that this is a new product for tablets but if I were to spend $20 on it I would like to see more features.
Thanks for listening!
SUPPORT:
Are you working on a Xoom? Are you saying that you see the email list but when you select and email it doesn't open? Or that you can't get to the Inbox?
You can choose what folders on Exchange to sync by going to settings>advanced>choose folders. Select what email folders you want to sync there. We are not a browser. We sync mail and you read it, forward etc...
There is a menu>more>select all function in the Inbox. You can then choose to delete or move.
Bottom line is that many features seem to be there but might be hidden and not intuitive. Don't think I'll pay $20 since I am fairly happy with the stock client.
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
Bauxite said:
The one thing I hate about touchdown is that he hasn't updated the UI since the days of Windows Mobile. It's just plain bad sometimes.
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Agreed. The UI is painfully out-of-date. I banished it from my Xoom until they freshen up the design and usability.
I used Touchdown for a long time and it has by far has the most options. Tons O options. It was first to give you emails displayed as HTML instead of just text. The UI does need some refinement especially if using on a tablet (yes I know they have a tablet version now) and it is a hare buggy sometimes.
Since the Xoom I went back to just the stock email app. As it's faster/simpler than Touchdown and prettier. I don't like the fact that you can't tell the stock one to sync more than 30 days worth of emails though. (I have a couple saved folders, that I want it to sync all the saved emails in them). Plus the Stock calendar on the Xoom is much prettier than touchdowns calendar.
It Works
I'm using Touchdown and it works very well. It syncs my email, schedule and contacts. This is one of the apps that convinced me to keep the device.
Another touchdown user here, I'll agree with everyone else in that it's far more functional than the stock exchange client. I can deal with the UI because I go a free license from Moto.
Functional but in serious need of a facelift. Maybe one of our themers from XDA could take on the task.
Sent from my Nexus One using XDA Premium App
I've been using Touchdown since I moved to Android. It has its quirks, but I could never use the stock client since it doesn't support push to folders under the inbox. You have to manually sync those folders.
Coming from BlackBerry, it was the closest I could find to their email functionality (I still miss the email experience from my old 8830). They update pretty often. Buy the license from the market, but download the beta off the website. Just Google "Touchdown beta"
God damn this app is pissing me off! Every few minutes i get a notification that i have new email. I open the app and its the same damn emails i already marked as read. Few mintues later same thing all over again, sometimes it marks a few new ones as new that were read previously. Wtf!!
Can someone recommend a better email solution for these phones please?
Nuar said:
God damn this app is pissing me off! Every few minutes i get a notification that i have new email. I open the app and its the same damn emails i already marked as read. Few mintues later same thing all over again, sometimes it marks a few new ones as new that were read previously. Wtf!!
Can someone recommend a better email solution for these phones please?
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Are you using a Corporate Email with this app or Gmail/Live/Yahoo?
kprice8 said:
Are you using a Corporate Email with this app or Gmail/Live/Yahoo?
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Just a regular cox, comcast, at&t kind of email. My home email.
gmail works fine.
Interesting. I have my Client Location, and my Company email both tied in through the on-board S5 email app and have no issues. Both of which I use with Outlook or Office365 online. I'm sorry, I thought I would be able to have a suggestion for you. Other than perhaps slowing your push times, or sorting through the emails at time of receipt. Good luck to you.
I think it is because it is based upon email count, not time, such as 30 days, which is annoying. I miss the checkbox always there to mark as read, now you have to hit setting to get select, so annoying.
Nuar said:
God damn this app is pissing me off! Every few minutes i get a notification that i have new email. I open the app and its the same damn emails i already marked as read. Few mintues later same thing all over again, sometimes it marks a few new ones as new that were read previously. Wtf!!
Can someone recommend a better email solution for these phones please?
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You should select S5 email (Other mails), not corporate one, and select "automatic push" so it will only notify you when new mail arrive.
urcboss07 said:
You should select S5 email (Other mails), not corporate one, and select "automatic push" so it will only notify you when new mail arrive.
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Check out Nine. I use it for corporate email, but think it's a great client overall.
MynticeLX said:
Check out Nine. I use it for corporate email, but think it's a great client overall.
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This. I thought that I was just gonna be using Nine to bypass the exchange security stuff but I really like it. Enough to where I'll probably use it on all future devices even if I can use stock without exchange security enabled.
Sent from my SM-G900V using Tapatalk
fillyo said:
I think it is because it is based upon email count, not time, such as 30 days, which is annoying. I miss the checkbox always there to mark as read, now you have to hit setting to get select, so annoying.
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You can get the checkboxes back. In the app go to settings>display> uncheck "Hide checkboxes." Works fine here. Once you have that activated, you select whichever message(s) you want to mark as read using the checkboxes then push the button on the bottom right that looks like a little open envelope to mark as read.