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got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
I'm sure you have but have you tried your full email address as the username as well as just your name i.e. [email protected] or myname?
Sometimes I find it changes on what is required depending on where you are trying to access it from.
gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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gavinfabl said:
got my HD2 and cannot get gmail/googlemail to work, tried manual and auto. The HD2 keeps saying account user name or password wrong. it isnt. Activesync works, but i prefer gmail via imap.
any help please
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Tried Imap, worked.
i cannot get it to work!
Did you have it working on your previous phone or is this the first time you've used this service? Just checking as you need to activate pop3 or IMAP in Google settings first online.
gavinfabl said:
i cannot get it to work!
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i hace had it working many times.
Well if you had it working before and checked all the obvious settings, then I'm slightly stuck as Xmoo seems to be fine.
If no one else can help then I suppose it's HTC support that's where you need to try next....
I'll check mine tomorrow when it arrives...
gavinfabl said:
i hace had it working many times.
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maybe wrong password?
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
gavinfabl said:
i wish it was that simple. i wonder if its because i came from htc hero?
also, no email accounts i setup synced until i went into the email account options and changed "the internet" to "t-mobile internet". so much for sim auto setup.
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Coming from a Hero shouldn't make a difference. The Hero was using gmail push unless you manually configured imap on it.
Might be worth just double checking the ports etc to make sure. Don't get me wrong, I think you've probably got it all right, but best to be sure!
I'll be checking mine when I get it on Friday so if I have the problem, ill let you know, but I'm sure you'll have it sorted before then.
Sim Auto set up is great for novices, but not always what more experienced users want. I had to change my APN settings on hero to get faster / unproxied internet from o2.
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
I have a similar but differnet issues.
Using Google exchange sync. it pushes contacts and calendar, but wont push ANY mail to my device (it synced the folders tho!) i've checked the dates, and the ranges to download, and it just wont do it at all. tried checking th ebox, unchecking th ebox, rechecking thebox (some people said it was second time lucky for them)
I've set up gmail as IMAP in the interim and that works fine. but im stumped as to why it wont exchange sync with the rest of the stuff!
Ok, i figured out my issue, and im surprise dit isnt documented anywher eon google,i found it on one of their forums and a member there discovered it, not a google Mod.
If you have subfolder under your inbox, it wont work.
i.e. if you have any "/" in your google mail labels (which is how GMAIL sets itself up if you use outlookwith IMAP on it),then it wont sync
i had sub folder sin outlook, so in gmail they becme labels such as:
Inbox/Ebay
Inbox/personal
and the "/" trips up the exchange sync. which seems very strange considering that the phone correctly recognises them as labels.
I had the same issue: my HD2 didn't want to sync with google. So I tried the option of disabling POP. At first it didn't work. But after I changed [email protected] to [email protected] it suddenly worked. I hope this helpes someone.
It worked for me but it doesnt push :S and ive set it to upon arrival of new mail or w.e it says..
It just doesnt push anything
I've got my gmail push working ok but, probs a silly question, how do you change the name of the account as mine is showing as Outlook and I've searched everywhere I know and can't find an option to change it to gmail
gavinfabl said:
Thanks everyone. Got it working.
I went into my gmail via pc and once again went into settings. This time I disabled pop (it was enabled along with imap) and from HD2 homescreen I added a new account. However, I didnt select GMail option, just other but everything just worked. Also, I didnt need to change the settings with the email account setup to "Tmobile Internet" as the "The Internet" setting just worked. Really really odd.
So I dont know if it was cured by turning off the pop setting, or setting gmail up on the HD2 via the other email option, but it works
Thanks for everyone who replied.
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I was having the same exact issue and manually disabling POP from the web solved it for me! IMAP now working perfectly.
Balls. Spoke too soon. Still not working for me. Get the same username/pass error as before.
WooHoo!
Using the "Other" email account option seems to have fixed it. There must be something screwy in the IMAP settings that HTC Sense uses by default when you select Google Mail.
Ok,
This is getting weird now. I have two gmail accounts configured using the same method, one works perfectly and consistently, the other sporadically fails to connect/log-on etc...
Does anyone have any idea what the problem might be?
EDIT:
There's no rhyme or reason to this. One account works perfectly everytime, the other account will work sometimes then randomly throw the username/password error.
Hi!
I just recently moved all my contacts and calendar to my gmail account, and it worked fine for a couple of days. It then started with that I was unable to create Google contacts (only SIM and Phone was available). I checked the data synchronization, which said that there was some error with the contacts synchronization. Then I followed some advice on the Internet about clearing the data on the "Google Apps" application, to be able to try to sign in to Google once again. But now I'm stuck. I cannot sign in, which means I cannot use market, and my calendar and contacts are unavailable. When I try to sign in with my Google account I get this message (after a minute or so):
"Can't establish a reliable data connection to the server. This could be a temporary problem or your SIM card may not be provisioned for data services. If this continues, call Customer Care".
I've tried with both WLAN and over the mobile data net (Which both works in the browser, and in maps etc.).
Anyone has an idea which does not involve a hard reset?
Thanks!
i hope someone else does, but AFAIK, there is no solution that does not involve a hard reset.....
Hmm.. Strange. I did not skip the initial registration when i bought the phone, and the account have never struggled before, so I wanted to re-sign in, and this seemed to be the only way.
it's a bit of a bug unfortunately.
On the hero, the sign in only seems to work in the initial set up.
if you skip it or if you do the clear storage later on like you have, it seems to lose it's ability to link to the google servers correctly and you get that message. I don;t know of a way round it, but i hope that someone else does...
Yeah, I really hope so. It seems a little stupid to have to wipe the phone completely every time Google decides that they don't want to synchronize with my gmail account anymore...
Is there anyone else who has an idea?
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
TwistedUT said:
My friend has this phone with T-Mobile. The issue that he is seeing is that he can get his emails off the server and send them to the Trash. However, when he tries to delete the messages permanently from trash they disappear from his phone for a short time and then come back. So it would appear that the messages are deleted from his phone but not the server, so when the phone syncs with the server they reappear.
I told him about this site and he has searched for this issue with no luck. I have also searched and have decided to post this for assistance.
Thanks for any help you guys can give us on this.
Edit: I should mention that this is happening with his Comcast email, gmail works fine though.
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in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
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Thanks for the info. I will have him check that when I see him at work Monday.
loefflerm said:
in the mail setting there is a check box for you asking if you would like to delete then from the server or never delete
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He checked this and it does say delete from server when I delete from inbox.
the strange thing is that he switched from this to Never Delete it just went back to his inbox and then he went back in and it was still on "delete from server when I delete from inbox".
He tried again and they still do not delete.
Any other ideas?
email settings
He may need to log in to his email on his computer and see if it has a setting to keep mail on the server after it has been pulled using POP3 or IMAP. I have not used comcast email but that could be an issue.
I was having the same issue on my Nexus One. But to add on to it even when I marked messages as read they kept coming back as unread and was constantly sounding the new email notificatiion. I wiped and set everything up again and continued to have the same problem.
To resolve the issue I just set up to pull from my other yahoo POP accounts in gmail. Now I don't have the read items reaccuring. But I don't have the option now to delete from the yahoo server if I delete in gmail. But I guess I can live with that.
I guess the other email client still needs some fine tunning. But of course gmail works great. Was a little disspointed about this coming from a blackberry but the other pluses really outweighs this little stint.
I sent him your suggestions. He is going to try it soon. I will let you know what happens.
Thanks for all your help.
Comcast hsa an option in their settings to keep mail on server when downloading via POP. have him uncheck that setting in his comcast webmail. This will fix the problem
I don't know if this a problem with gmail its self or my phone but gmails keep getting stuck in out box and not sending and when deleting read emails they somehow reappear in my inbox as if I didn't delete them.
Sometimes I can't view all my emails, it says ( 1 ) for example but it won't show it no matter how many times i refresh. I have my gmail account synced with SE sync and I'm really puzzled to why this is happening. Anyone else got the same?
Iv tried doing a master reset twice this week on the phone ( x10i with latest fw r2ba26 rooted ) and this has not helped.
Sent from my X10i using XDA App
I had the same problems and I found out eventually what has been causing them.
I will try to explain, but keep in mind, my english are not perfect!
So, Gmail works via the Google Cloud, which means that you need to be constantly connected to the internet so that you can get notification and/or send mails. Under Settings>Synchronisation the Gmail should be ticked in order for that to work.
However, if you don't want to use the cloud thing (untick the Gmail option), you can still use Gmail.
But in that case, you need to manually ask Gmail to connect to the internet.
So, after composing a mail and hitting Send, you need to press the Menu button and choose Refresh. That way your mail will be sent.
The same applies when you delete an email. You need to hit Refresh for that too.
Also, after reading an email, you should hit Refresh in order for it to be marked are read.
As for the "unread" mails that don't show up, sometimes they "get stuck" in the cloud and not marked as read, after you have actually opened them.
If you open Gmail on your PC, or on your phone's browser, you will see the mail that hasn't been marked as read.
Hope I helped!
I understand what you are saying, your english is fine The thing is i do have gmail sync turned on within the settings and even if i keep pressing refresh nothing happens about the ones which i delete or have read, makes absolutly no differnce apart from anything i deleted will come up as unread again.
I have just reflashed my phone with SEUS and 'repaired' so we'll see if that helps.
Thanks for the quick reply by the way
While googling your issue, I came across this interesting discussion, take a look!
And to save you a little time from reading, someone said that this solved the problem:
I was final able to fix this by doing the following:
Settings>Applications>Manage applications>All>
Then scroll down to 'Gmail' and select it
Then select 'Clear Data'
When you next open Gmail it will re-sync your mail. It cleared up my problem. This wipes out all of your Gmail settings, so you will need to set up your ringtone and notification options if you had made any customizations.
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Thanks very much I have just finished flashing and have set up everything how it was before. I shall do that now.
Thank god for titanium back up lol
Hi all,
First of all: I've searched for a while on google and all I found is relative to GDR1, not GDR2 (aka Amber).
After the Amber update I can't retrieve my messages from gmail. The account is setup correctly, the contacts and calendars sync with no issues but not the mail. Sometimes it stays "Syncing..." forever, sometimes I get an error message that says it's impossible to sync and sometimes it says it synced but no message is fetched (and I know there's new messages because I see them in webmail).
Does any one have this issues? Is there any way to get back my mail synced on my phone?
Have you tried removing and reconnecting the account? Does it still sync calendar and contacts, or does none of that work?
Hi,
Yes, I tried to remove the account and add it again. Tried to add the google account as a Microsoft Outlook and the error persists. I see on the web that uninstall skype should address this problem but didn't work too.
The contacts and calendars are all syncing well.
Just the e-mail doesn't work.
I'm a bit frustrated with this. The amber takes a few improvements to WP8, but my e-mail is very important to me.
Thank you for your kind reply!
The simplest next step is to try a hard reset - this will almost certainly fix things, but at the cost of all your data on the phone which isn't backed up. Best case, you have to wait a while while your apps re-download and so on, worst case, you discover there were files stored in some app that you really need and now can't access again.
I'll let you know if anything else I can think of seems plausible. One possibility is to reboot the phone between each change (for example, remove the account, reboot, add it again, possibly reboot again). That's probably not going to do it, though. Sorry I can't help more. I sounds like you've already done the research on this (thank you for doing that, by the way).
Thanks, man!
I feared it was necessary to do a hard reset, but facing the situation I believe it worse a try.
Just one more question: I should do it in the settings/aout/restore or by the combinations of keys at start up?
Should I allow phone to restore my settings at the first boot after reset?
Thank you very much again!
Ok, just did the hard reset by pressing the key combination on startup. My phone was back to the factory settings and after the initial set up was done the first thing I did was add my Google account.
Unfortunately (and it's very frustrating) the phone can't fetch my messages again, but I noted that if I perform a sync on another folder (or label) the messages are fetched correctly, what means that this problem is Inbox relative only.
It's a very cool way to start the weekend! :silly:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
Harlley Sathler said:
Update: I set up my google account as a MS Exchange account and it worked! All my e-mail (with instant notifications), contacts and calendars (after some time all my calendars was fetched) is now working. At least until google definitively shutdown the google sync service.
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yes.... for Google sync setup google account via Advanced (not google account)... details in my signature